2013 Ford Focus complaints

WOULD NOT SHIFT INTO REVERSE. THIS WAS THE ONLY TIME IT WOULD NOT SHIFT BUT RAISED A RED FLAG. AFTER TURNING OFF IGNITION AND TRYING AGAIN IT FINALLY ENGAGED, ALL OTHER SHIFTER SELECTIONS WERE FINE; N, D. SOON THEREAFTER I BEGAN NOTICING A STRANGE GRINDING NOISE COMING FROM THE FRONT END ACCOMPANIED BY A SLIGHT VIBRATION UPON ACCELERATION FROM A STOP OR WHEN NEGOTIATING A CURVE AT SLOW SPEED. WE LEFT FOR TUCSON SOON THEREAFTER TOWING OUR FOCUS BEHIND OUR MOTORHOME. THE CAR CONTINUED WITH THE SAME ISSUES AS DESCRIBED ABOVE SO I TOOK THE CAR TO A LOCAL DEALER. THEY TEST DROVE AND SAID THEY DIDN'T FIND ANYTHING WRONG AND IF IT HAPPENED AGAIN TO BRING IT BACK. SOON AFTER.THIS WE DROVE FROM TUCSON TO ALBUQUERQUE AND THE CAR SHUDDERED AND HESITATED WHILE SHIFTING SO BADLY I FELT IT WAS UNSAFE. RETURNED TO DEALER IN TUCSON TWO MORE TIMES WHERE THEY FINALLY "FIXED" IT. LASTED TWO DAYS NOW WORSE THAN EVER. I FEEL THAT THIS CAR IS VERY UNSAFE AND SHOULD BE TAKEN OFF THE ROAD. I HAVE BEEN DRIVING SEVERAL VEHICLES SINCE 1958 AND THIS IS MY WORSE DRIVING EXPERIENCE EVER. I WILL BE MAKING AN APPOINTMENT WITH MY LOCAL DEALER TODAY TO SEE IF THEY HAVE A SOLUTION. I KNOW I AM ONE OF MANY FORD OWNERS WITH THESE SAME TRANSMISSION ISSUES. FORD SHOULD BE MADE TO ISSUE A RECALL. FROM WHAT I HAVE READ FORD CONSIDERS GOOD FUEL MILEAGE MORE IMPORTANT THAN SAFETY. IF MY LOCAL DEALER CAN'T FIX THE PROBLEM SO THAT I FEEL SAFE DRIVING OUR FOCUS I WILL BE GOING BACK TO TOYOTA OR SUBARU ASAP. ANOTHER "BIG

WHILE ACCELERATING FROM A STOP THERE IS A SUDDEN LOSS OF POWER WITH A DRAGGING FEELING. VEHICLE LOSSES SPEED FOR SEVERAL SECONDS THEN CATCHES WITH A JOLT. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 22,600. UPDATED 06/30/14 MA THE CONSUMER STATED THE VEHICLE EXPERIENCED INCONSISTENT TRANSMISSION PERFORMANCE AND LURCHES DURING ACCELERATION FROM A STOP. THE VEHICLE COULD NOT BE TRUSTED DURING EXPECTED QUICK RESPONSE. UPDATED 07/2/2014 *JS

WHILE DRIVING , INSTRUMENT CLUSTER LIGHTS AND NOTIFICATION LIGHTS BLINKED OFF AND ON 5 TIMES CAR CONTINUED TO RUN NORMAL . ALSO POSSIBLE THAT THE TACH AND SPEED NEEDLE DROPPED TO ZERO AND THEN WENT BACK UP TO NORMAL . ALSO STARTING FROM A STOP HESITATION AND JERKING WHILE STARTING OUT FROM STOPPED POSITION AND FROM SHIFTING FROM 1ST TO 2ND GEAR . AUTOMATIC TRANSMISSION. *TR

I AM LEASING THIS CAR AND GOT IT IN MARCH 2013. I HAVE HAD IT IN THE SHOP 3 TIMES ALREADY AND THE DEALERS, 2 DIFFERENT ONES, KEEP TELLING ME IT IS JUST NORMAL. I HAVE BEEN DRIVING A LONG TIME AND EVEN DROVE A 5 SPEED, BUT NEVER HAVE I HAD THESE ISSUES. GRINDING, SHUDDERING, JERKING IN LOWER SPEEDS AND I SOMETIMES THINK THE TRANSMISSION IS GOING TO FALL OUT OF THE CAR. IT HAS BEEN OVER A YEAR SINCE I HAVE HAD IT IN THE SHOP, AS I WORK AND IT SEEMS TO BE WORTHLESS FOR ME TO TAKE IT IN. I AM NOT SURE IF I CAN FILE A LEMON LAW COMPLAINT, BUT NOT SURE WHAT ELSE I CAN DO. *TR

THIS VEHICLE HAS A TRANSMISSION PROBLEM THAT HAS IT HESITATING AND LURCHING FORWARD IN THE SLOWER GEARS. IT IS VERY UNPREDICTABLE WHEN STARTING OUT AND I HAVE NEARLY HIT SEVERAL CARS, SEVERAL TIMES. I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY UPDATED THE SOFTWARE. THAT DID NOT FIX THE PROBLEM. THEN THEY TOLD ME IT WAS A NORMAL "FEATURE" OF THE MANUAL/AUTOMATIC TRANSMISSION. THE COMPUTER WOULD "LEARN" MY DRIVING HABITS AFTER A SHORT WHILE. IT NEVER HAS AND THE PROBLEM PERSISTS. *TR

I WAS GOING TO PICK UP MY WIFE FROM WORK AS USUAL. I AM A VERY SAFE DRIVER ESPECIALLY AROUND CORNERS. I WAS NOT DRIVING MORE THAT15 MPH WHEN THE CAR ACCELERATED BY ITSELF. TO AVOID HITTING A PARKED CAR I HAD TO TURN THE STEERING WHEEL TO THE RIGHT. I WENT UP ON THE DRIVEWAY AREA. I HIT A CONCRETE WALL PORTION OR A DRIVEWAY. TOTALED THE ENTIRE FRONT RIGHT. AXLE IS BROKEN. AIR BAG NEVER DEPLOYED. SEVERAL MONTHS BACK THEY HAD TO PUT IN A BRAND NEW TRANSMISSION. THE CAR IS JUST NOW 1 YEAR OLD. IT COULD NOT GO UP HILLS, PARK UP HILLS. TRANSMISSION WOULD TURN OFF. NOW IT ACCELERATED ON IT'S OWN. MY WIFE TOLD ME FROM THE BEGINNING THIS CAR IS A LEMON. I LIKED IT SO DID NOT WANT TO BELIEVE IT! NOW I HAVE TO. I AM STILL STIFF ALL OVER. I HAVE REPORTED THIS TO FORD AUTO BODY AND MY DEALER. I HOPE THEY WILL BE HONEST ABOUT ALL THIS. I DO NOT FEEL I SHOULD BE MARKED BADLY BY MY INSURANCE OR HAVE MY PREMIUM GO UP WHEN THIS IS NOT MY FAULT. I HOPE FORD WILL AT LEAST HELP ME OUT WITH A NEW REPLACEMENT CAR FOR THIS LEMON THEY SOLD ME! NOW THEY WILL PUT THROUGH A CLAIM ON MY INSURANCE TO REPAIR THE DAMAGE DONE TO THE WALL. I HOPE MY INSURANCE PREMIUM WILL NOT GO UP. I SHOULD NOT HAVE TO HELD RESPONSIBLE FOR THIS WHEN FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAS MANY COMPLAINTS. THIS I WAS NOT EVEN AWARE OF! *TR

I PURCHASED A FORD FOCUS IN MAY 2013 BRAND NEW FROM A DEALERSHIP. FOR THE FIRST 6-8 MONTHS THE CAR DROVE FINE. STARTING IN JANUARY 2014 I NOTICED MY TRANSMISSION WAS GRINDING THROUGH OUT EACH GEAR WHICH IS ODD BECAUSE I DRIVE AN AUTOMATIC. I HAVE TAKEN IT IN FOUR TIMES FOR REPAIRS COVERED IN MY 36000 MILE WARRANTY AND THE PROBLEM STILL PERSISTS. THE CAR WILL VIBRATE AND SHUDDER AND JERK WHEN I'M ACCELERATING AS WELL AS THE PERSISTENT GRINDING. THE GRINDING SOUNDS AS IF SOMEONE PUT GRAVEL ROCKS IN MY TRANSMISSION. I HAVE SEARCHED IN ONLINE FORUMS AND YOUTUBE VIDEOS AND FOUND THAT THERE ARE THOUSANDS OF OTHER PEOPLE COMPLAINING ABOUT THE EXACT SAME PROBLEMS AND THAT THEIR LOCAL DEALERSHIPS HAVE ALSO BEEN UNABLE TO REPAIR THEM PROPERLY. I DON'T FEEL SAFE DRIVING MY CAR WHEN THE TRANSMISSION FEELS AS IF IT COULD GO OUT AT ANY SECOND. A FEW OTHERS HAVE ALREADY BEEN ABLE TO LEMON LAW THEIR VEHICLE DO TO THESE PROBLEMS. IF IT CANT BE RESOLVED I WONT BE PURCHASING FROM FORD AGAIN IN THE FUTURE. MY CURRENT MILEAGE IS AT 14,000 AND THE PROBLEMS ARE STILL OCCURRING. *JS

I FIRST NOTICED A PROBLEM WITH MY TRANSMISSION THE FIRST WEEK I BOUGHT MY '13 FORD FOCUS. I WOULD HEAR A SHUDDERING AND GEARS GRINDING WHEN I WOULD ACCELERATE AND MY TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. I TOOK IT TO THE DEALER AND ASKED THEM TO CHECK IT OUT BUT WAS TOLD THAT IT WAS NORMAL AND NOTHING TO WORRY ABOUT AND SENT ME ON MY WAY WITHOUT EVEN TAKING A LOOK UNDER THE HOOD. I INFORMED THEM I WAS WORRIED ABOUT GETTING INTO AN ACCIDENT WITH IT AND THEY SAID THAT WOULD BE IMPOSSIBLE AND IT WAS OF NO CONCERN. ON FRIDAY, APRIL 25TH, 2014, AFTER DRIVING 40 MINUTES TO WORK, I STARTED MY CAR UP AGAIN AND TURNED ONTO A MAIN CITY ROAD FROM A PARKING LOT THEN ONTO A RESIDENTIAL STREET. THERE, I NOTICED MY TRANSMISSION LIGHT HAD TURNED ON AND MY CAR WAS HAVING A DIFFICULT TIME SHIFTING GEARS. THE RPMS SKYROCKETED AND THEN PLUMMETED. I WAS GOING ABOUT 20MPH-25MPH AND MY DASH IS READING 4RPMS. I THEN TURN ONTO ANOTHER MAIN ROAD WHERE MY CAR STARTED CHUGGING ALONG, IT FELT, WHILE REVVING MULTIPLE TIMES. I HAD NO CONTROL OVER MY OWN VEHICLE. ABOUT A MILE OR TWO AWAY, I REACHED MY DESTINATION. I PARKED AND THEN STARTED TO DRIVE AGAIN WHERE MY CAR THEN STOPPED AND I HAD TO DECLARE IT INOPERABLE. THE NEXT DAY, I HAD TO HAVE THE CAR TOWED. COME TO FIND OUT, THE TRANSMISSION PROBLEMS I COMPLAINED ABOUT TO THE DEALER WERE NOT NORMAL AND ANY DAY MY CAR WAS GOING TO QUIT ON ME. APRIL 25TH, 2014 HAPPENED TO BE THAT DAY. MY CAR IS JUST OUTSIDE OF THE LEMON LAW AS I PURCHASED IT LAST JANUA

TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE CONTINUOUSLY. IN ADDITION, THE TRANSMISSION WOULD SLIP GEARS. THE FAILURE RECURRED WHENEVER VEHICLE DRIVING FROM A COMPLETE STOP OR DURING DECELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR DIAGNOSIS. THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEM AND RECOMMENDED THAT THE SIX CLUTCHES BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 560. JS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

WHEN ACCELERATING FROM A STOP OR MOVING POSITION IN MY CAR I GET A CRUNCHING, GRINDING NOISE AND SUDDEN JERKING. SEEMS TO COME FROM THE TRANSMISSION BUT EVERY TIME I TAKE MY CAR IN FOR SERVICE THEY REFUSE TO EVEN LOOK AT THE CAR AND SAY IT'S NORMAL AND HAND ME PAPERWORK SAYING IT'S FINE. SOMETIMES THE CAR WILL HARDLY EVEN ACCELERATE FROM A STOPPED POSITION OR MOVE AS SLOW AS MOLASSES. I NEED HELP WITH THIS BECAUSE IT'S VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE ON A HILL, IT ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.

THE FIRST INCIDENT OCCURRED TWO DAYS OR SO AFTER PURCHASING THE CAR. HEARD GRINDING NOISE IN THE FRONT OF THE CAR AS IF METAL WAS DRAGGING ON ASPHALT. TOOK IT TO DEALERSHIP AND THEY STATED IT WAS NORMAL. ABOUT TWO WEEKS LATER CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND THEY RAN A TEST AND SAID NOTHING WAS WRONG AND RESET THE COMPUTER. A WEEK LATER, MESSAGE COMES ON THE SCREEN IN THE CAR TO IMMEDIATELY PULL OVER DUE TO HIGH TEMPERATURES. LIFTED THE HOOD AND STEAM WAS EMANATING FROM THE COOLANT RESERVOIR AND THE LID HAD COME OFF DUE TO THE PRESSURE. I HAD TO CALL FOR A TOW TO THE DEALERSHIP. THEY RAN ANOTHER TEST AND FOUND THAT THE RADIATOR FAN HAD FAILED AND THEY HAD TO REPLACE IT. MORE REPEATED TRIPS TO THE DEALERSHIP TO ADDRESS THE GRINDING TRANSMISSION BUT TO NO AVAIL. IN APRIL 2014, I STARTED TO EXPERIENCE VIOLENT SHUDDERING AND JERKING, ALONG WITH THE GRINDING, AND AGAIN TOOK IT TO THE DEALERSHIP. THEY TOLD MY HUSBAND NOTHING WAS WRONG BECAUSE THEY DID NOT EXPERIENCE IT WHEN HE CAME IN. TOOK IT BACK THE NEXT DAY, THEY RAN A TEST AND FOUND THAT I WAS IS FACT RIGHT THAT SOMETHING WAS WRONG. THE CLUTCH WAS BEING LEAKED ON BY SEALS ABOVE IT. THEY TOLD ME THEY HAD ORDERED THE PART AND WOULD CALL ME WHEN IT CAME IN. I WAS NOT TOLD TO LEAVE IT THERE. THEY SAID THEY WOULD CALL ME WHEN THE PART CAME IN. THE CAR LURCHES FORWARD WHEN SHIFTING AND SHUDDERS HORRIBLY. I WOULD NOT RECOMMEND THIS CAR TO ANYONE AND I DO NOT FEEL SAFE DRIVING IT AND NOTHING SEEMS TO BE DONE ABOUT

TL* THE CONTACT 2013 FORD FOCUS. THE CONTACT STATED THAT HE ACCELERATED FROM A COMPLETE STOP WHEN HE FELT THE TRANSMISSION SLIP. THE CONTACT STATED THAT FAILURE ONLY OCCURRED WHENEVER THE VEHICLE WAS WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE, THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.

ON MY 2013 FORD FOCUS ST I HAVE BEEN EXPERIENCING A STALLING ISSUE WHILE MOVING. CAR WILL STALL WHEN CLUTCH IS PRESSED WHILE SLOWING DOWN. FORD HAS A TSB ISSUED, BUT WILL NOT PERFORM REQUIRED WORK DUE TO NO CODE BEING PRESENT. THE ISSUE WILL COME AND GO. UPON BROWSING INTERNET THIS IS A KNOWN ISSUE AND MANY PEOPLE HAVE BEEN TOLD FORD WILL NOT PERFORM THE FIX. SO THERE ARE NUMEROUS FORD FOCUS ST ON THE ROAD HAVING THIS EXACT PROBLEM. IT IS AFFECTING THE CURRENT YEAR AS WELL. HERE IS A LINK TO A DISCUSSION ON THIS TOPIC HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-MAINTENANCE/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML AS YOU CAN SEE IT IS PRETTY MUCH MORE THAN 50% OF CARS SOLD SEEM LIKE THEY WILL EVENTUALLY HAVE THIS ISSUE. IT'S A MATTER OF LUCK IF IT WILL THROW A CODE. PEOPLE HAVE RESORTED TO FIXING IT THEMSELVES. THIS IS ABSURD. THIS ISSUE NEEDS TO BE MADE PUBLIC SINCE FORD SEEMS THEY ARE TRYING TO SAVE MONEY BY SAYING THEY NEED A CODE PRESENT. I BRAND NEW CAR SHOULD NOT BE STALLING WHILE MOVING OR ANY TIME YOU DON'T PHYSICALLY SHUT IT OFF. IT'S CREATING A DANGEROUS SITUATION. *TT

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING AND THE TRANSMISSION WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION SEALS AND CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. THE CURRENT MILEAGE WAS 10,950.

MY 2013 FORD FOCUS WANTS TO STALL WHEN GOING FROM 1ST TO 2ND AND OR THE GEARS SLIP AND THE CAR STUTTERS LOSING SPEED SUDDENLY. IT IS EQUIPPED WITH THE MANUAL AUTOMATIC TRANSMISSION. INITIALLY IT WAS ALSO DOING IT WHILE TRYING TO REVERSE. I CALLED THE DEALERSHIP WITH IN TWO MONTHS OF PURCHASE AND WAS TOLD THAT THE VEHICLE NEEDED TO BE "BROKEN IN" AND CONTINUE TO DRIVE IT FOR 1500-2K MILES. I LET IT GO AND FINALLY BROUGHT IT IN THE FOLLOWING SEPTEMBER AND SINCE THAN AN ADDITIONAL 5 TIMES. THEY HAVE REPLACED THE THROTTLE BODY AND REPROGRAMMED THE VEHICLE THREE TIMES. IT WILL ACT OK FOR A FEW WEEKS AFTER THE REPROGRAMMING THEN SLOWLY GOES BACK INTO THE SAME PATTERN UNTIL IT HAPPENS ON A CONSISTENT BASIS. I FIND IT OCCURS MORE AFTER DRIVING HIGHWAY MILES AND THEN BEING STUCK IN HEAVY TRAFFIC (WHICH IS MY DAILY COMMUTE). I'VE SPOKEN WITH FOUR DIFFERENT FORD TECHNICIANS AND EACH CLAIM THAT FORD IS AWARE OF THIS PROBLEM HOWEVER THEY DO NOT KNOW HOW TO FIX IT. INITIALLY I WAS ACCUSED OF DRIVING TWO FOOTED OR NOT KNOWING HOW A STANDARD SHOULD SHIFT. UPON EXPLAINING THAT I DO NOT DRIVE TWO FOOTED, I AM WELL AWARE OF HOW STANDARDS SHOULD SHIFT AS I AM NOT A NEW DRIVER, I WOULD BE CONNECTED WITH A TECHNICIAN. THIS IS A HUGE SAFETY CONCERN ESPECIALLY IN BUMPER TO BUMPER TRAFFIC ON THE HIGHWAY. *JS

2013 FORD FOCUS TRANSMISSION PROBLEMS INCLUDE NOISE, GRINDING, SHUDDERING, LURCHING. DEALER CLAIMS THEY ARE NORMAL BUT REPRESENTS SAFETY AND FINANCIAL ISSUE (I'LL NEVER BE ABLE TO SELL THE CAR) AND I DON'T WANT IT ANYMORE. THIS IS A DANGEROUS VEHICLE. *JS

ENGINE STALLS AND SHUTS OFF WHILE COASTING OR COMING TO A STOP WITH THE CLUTCH IN. *TR

IN AUGUST OF 2013 I BROUGHT MY 2013 FORD FOCUS INTO THE DEALERSHIP WITH TRANSMISSION ISSUES. I OWNED THE CAR FOR 6 MONTHS AT THAT POINT WITH 6,000 MILES ON IT. CAR WAS SHUDDERING AT LOWER GEARS, TRANSMISSION FELT LIKE IT WAS SLIPPING, AT TIMES RPM WOULD REV UP HIGHER THAN NORMAL, GRINDING NOISE COULD BE HEARD FROM THE ENGINE AT TIMES, LOSS OF POWER AND A COUPLE TIMES COMPLETE LOSS OF ACCELERATION WHILE TRYING TO TURN ACROSS TRAFFIC. I TOOK THE CAR INTO MY LOCAL FORD DEALERSHIP AND A COUPLE OF SOFTWARE UPDATES WERE APPLIED TO THE CAR. THIS FIXED IT FOR MAYBE 3 MONTHS THEN I STARTED NOTICING LOSS OF POWER IN THE CAR AGAIN, AND NOW RECENTLY ALL OF THE SAME ISSUES I ORIGINALLY HAD, AND LISTED ABOVE, HAVE RESURFACED. CURRENT MILES ARE 14,000. I CAN'T EVEN GO UP A HILL FASTER THAN 25 MILES AN HOUR, THE CAR FAILS TO CHANGE GEAR AND ENGINE RPMS REV AND THE TRANSMISSION IS SLIPPING EVERYDAY. MY CAR IS BACK AT FORD, THIS TIME FOR A WEEK WHILE THEY TRY TO DETERMINE WHAT IS WRONG WITH IT. THIS IS NOT NORMAL OPERATING FOR A CAR NO MATTER WHAT FORD SAYS. LOSS OF POWER WHILE TRYING TO CROSS TRAFFIC IS DEFINITELY A SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE HE DROVE 65 MPH THE STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 350.

UPON STARTUP, THE CAR IDLES ROUGH AND THE RPMS DROP UNTIL THE ECU CATCHES IT AND THE RPMS INCREASE. THE PROBLEM BECOMES MORE FREQUENT AS THE CAR IS DRIVEN. AT TIMES, THE RPMS WILL DROP SO FAR THAT THE CAR WILL STALL. THE PROBLEM TENDS TO GET WORSE AS THE CAR HEATS UP. IT HAS STALLED MULTIPLE TIMES WHEN COME TO A STOP AT AN INTERSECTION OR TO PARK. FOR EXAMPLE, I WENT OUT TO START THE CAR AFTER ABOUT 20 MINUTES OF IT SITTING AFTER 40 MINUTES OF MIXED COMMUTING AND THE CAR COULD NOT KEEP AN IDLE. IT STALLED ON ME 3 TIMES AND FELT LIKE IT WAS GOING TO SHAKE ITSELF TO PIECES. I FINALLY GOT IT STARTED BY HOLDING DOWN THE THROTTLE AND I WAS ABLE TO MOVE THE CAR. IT WAS 60-63 DEGREES OUT ON APRIL 3RD, 2014 IN SOUTHEASTERN CT WHEN THIS PROBLEM OCCURRED. THE PROBLEM ALSO SEEMS TO GET WORSE AS THE AIR TEMPERATURE INCREASES. *TR

I WAS DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS IN A COMPLETELY FLAT SECTION OF THE ROAD AND HAD BEEN APPROXIMATELY 20 MINUTES IN MY JOURNEY WHEN I NOTICED MY CAR STARTED SLIGHTLY SHUDDERING. WHEN SLOWING DOWN FOR A MERGING VEHICLE, MY VEHICLE WENT TO OVER 5000 RPM (AUTOMATIC TRANSMISSION BY THE WAY) AND MY SPEED DROPPED, DANGEROUSLY DROPPING MY SPEED IN A PASSING LANE TO 20 UNDER THE SPEED LIMIT. WHILE MAKING MULTIPLE ATTEMPTS ON THE GAS TO ACCELERATE THE SPEED, MY RPM'S KEPT GOING UP AND MY ACCELERATION KEPT DECLINING WITH CARS SWERVING UNTIL I COULD GET INTO THE RIGHTHAND LANE. I HAVE NEVER HAD AN ACCIDENT OR ANY DIFFICULTY WITH MY VEHICLE AS I PURCHASED IT NEW. FURTHER, I HAVE NOTICED THAT EVEN THOUGH I HAVE AN AUTOMATIC TRANSMISSION, WHEN STOPPED AT INTERSECTIONS OR LIGHTS, IF I LET UP OFF OF THE GAS AT ALL, MY CAR ROLLS BACKWARDS MUCH LIKE A MANUAL TRANSMISSION WOULD DO, WHICH NOW THAT I KNOW THE TRANSMISSION DOES THIS, I AM AWARE, HOWEVER ON UPHILL STOPS I FIND IT DIFFICULT TO NOT ROLL BACKWARDS IN SWITCHING BETWEEN THE BRAKE AND ACCELERATION IF A CAR IS CLOSELY BEHIND ME, STOPPED. I HAVE TAKEN MY CAR TO A FORD DEALERSHIP FOR IT TO BE LOOKED AT, AND THE CUSTOMER SERVICE REP AT MY LOCAL DEALERSHIP (WHERE I DIDN'T BUY THE CAR) STATES THAT THE TRANSMISSION ISSUES ARE COMMON IN FORD FOCUSES OF THIS MODEL YEAR -- AND FORD IS AWARE/THE DEALERSHIP IS AWARE -- YET THEY "CAN'T FIND ANYTHING ACTUALLY WRONG BY GUIDELINES" FOR THE CAR. IT'S A SAFETY HAZARD AND NEEDS TO BE DEALT W

VEHICLE WAS PURCHASED BRAND NEW. CAR HANDLED ERRATICALLY ON WET / SLICK SURFACES. ORIGINALLY THOUGHT THE PROBLEM WAS TRACTION CONTROL RELATED. BROUGHT THE CAR IN FOR SERVICE AND FORD SERVICE (ALL AMERICAN FORD, HACKENSACK, NJ) SAID THE TRACTION CONTROL WAS OPERATIONAL. WE SPECIFICALLY SUGGESTED IT MIGHT BE THE TIRES, AND FORD SERVICE INDICATED THE TIRES WERE NOT PROBLEMATIC / AN ISSUE (INCOMPETENCE OR DISINTEREST). SUBSEQUENTLY LEARNED THAT FORD INSTALLED "SUMMER ONLY TIRES" INSTEAD OF "ALL WEATHER TIRES". AUTOMOBILE WAS PURCHASED IN NORTHERN NEW JERSEY. EXTREMELY IRRESPONSIBLE TO EQUIP AUTOMOBILES WITH SUMMER ONLY TIRES IN THE US NORTHEAST (IF NOT ILLEGAL, PERHAPS IT SHOULD BE). ON FEBRUARY 15, 2014, AUTOMOBILE SKIDDED OUT OF CONTROL AND CRASHED INTO A SNOW BANK IN PRINCETON NEW JERSEY. NO INJURIES. IN LIGHT OF THE NOW HIGHLY PUBLICIZED GM THOUGHT PROCESS TOWARDS IGNITION SWITCHES ON COBALT AND G5 MODELS, WE FEEL IT IS APPROPRIATE TO REPORT THE INCIDENT. SENT A LETTER TO [XXX] ON MARCH 6TH. TRIED TO SPEAK WITH THE DEALERSHIP ON VARIOUS OCCASIONS (NO FOLLOW UP). FORWARDED A COMPLAINT CONCERNING SAFETY AND SERVICE SUPPORT VIA THE FORD WEBSITE. NO FOLLOW UP FROM FORD HQ. REPLACED THE TIRES AT OUR EXPENSE (COST OF APPROXIMATELY $1,000) IN LATE FEBRUARY / EARLY MARCH, AND DISPOSED OF ORIGINAL TIRES. THE NHTSA SHOULD RAISE THE SAFETY MATTER WITH FORD GIVEN THEIR APPARENT DISREGARD FOR SAFETY AND LACK OF FOLLOW UP / INTEREST IN THE MATTER. IN OUR VIEW THIS IS A SERIOUS SAFETY ISSUE

I AM EXPERIENCING A PROBLEM WITH MY 2013 FORD FOCUS THAT IS MAKING ME SO NERVOUS AND SCARING ME. I AM SO AFRAID IT IS GOING TO CAUSE AN ACCIDENT, ESPECIALLY PULLING OUT INTO TRAFFIC. I HAVE A CLEAN DRIVING RECORD AND HAVE NEVER HAD AN ACCIDENT. WHEN I STOP AT A STOP SIGN, LOOK BOTH WAYS, SEE A VEHICLE SOME DISTANCE AWAY AND KNOW IT IS OK TO PULL OUT BUT THEN THE CAR STALLS AND BEFORE YOU KNOW IT THE ONCOMING TRAFFIC IS UPON YOU. IT SHUDDERS WHEN I START TO TAKE OFF INTO TRAFFIC OR FROM A STOP. ALSO, WHEN I SLOW DOWN AND TRY TO SPEED UP IT DOES THE SAME. SOMETIMES IT SHUDDERS SO BAD THAT I AM AFRAID IT IS GOING TO CUT OFF. IT ALSO MAKES A NOISE LIKE A RATTLE. MY CAR ONLY HAS A LITTLE OVER 9,000 MILES ON IT AND IS WELL TAKEN CARE OF. I HAVE TAKEN IT BACK TO THE DEALER AND THEY HAVE RAN IT THROUGH THE SERVICE PROCEDURES AS REQUIRED BY FORD MOTOR. THIS 2013 FORD FOCUS HAS BEEN IN THE SHOP THREE TIMES SINCE I PURCHASED IT IN DECEMBER, 2012, ALWAYS FOR THE SAME PROBLEM AND IT HAS NEVER BEEN REPAIRED. WHEN I TOOK THE CAR BACK TO THE DEALER THE FIRST TIME THIS HAPPENED I WAS TOLD BY AN EMPLOYEE AT THE DEALERSHIP THAT THESE CARS ARE NOTORIOUS FOR THIS PROBLEM. YOU AND I BOTH KNOW THAT A CAR IS NOT SUPPOSED TO DO THIS. FORD MOTOR IS AWARE OF THIS PROBLEM WITH THESE VEHICLES BUT FEELS IT IS NOT BAD ENOUGH TO DO ANYTHING ABOUT IT. THAT IS LIKE GOING TO THE DOCTOR AND HE TELLS YOU LETS WAIT UNTIL YOU GET WORSE BEFORE WE DO ANYTHING. I AM ASKING THAT MY 2013 FORD FOCUS BE REPAIRED AS IT SH

WHILE DRIVING, THE TRANSMISSION SHIFTED ITSELF TO NEUTRAL. IT DID THIS A NUMBER OF TIMES. THIS IS DANGEROUS BECAUSE I COULD HAVE BEEN HIT IN THE REAR END WHEN THE CAR SLOWED DOWN. APPARENTLY, IT WAS A FAULTY COMPUTER CODE. *TR

WHEN I DRIVE IT SOUNDS LIKE SOMETHING IS GRINDING AND/OR A RATTLING IN THE FRONT OF THE CAR. IT DOES NOT ALWAYS MAKE THIS NOISE HOWEVER WHEN IT DOES IT SOUNDS LIKE MY TRANSMISSION IS GONNA FALL OUT IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. I CAN ALSO FEEL A VIBRATION IN MY FOOT PEDDLE. ON JUNE 07 2017 THEY REPROGRAMMED MY TRANSMISSION HOPING THAT WOULD RESOLVE THE PROBLEM. ON ANOTHER VISIT DECEMBER 27TH 2013 THEY LUBED SOME PART OF THE FRONT OF MY VEHICLE. THEN ON MARCH 19TH 2014 THEY DID ANOTHER REPROGRAM ADVISING ME THIS TIME ITS MORE SPECIFIC FOR MY VEHICLE. THEY ALSO GAVE ME A PRINT OUT ON WHY MY CAR MADE THIS NOISE AND ADVISED ME IT WAS NORMAL. THEY HAVE HEARD THE NOISE ALL 3 OF THESE TIMES, THERE WERE A FEW OTHER VISITS WHERE THEY WERE UNABLE TO HEAR THE NOISE SO THEY WERE NOT SURE ON HOW TO APPROACH THE PROBLEM. WITH THE LAST REPROGRAMMING THEY DID SO FAR HAS HELPED THE NOISE IT IS NOT AS OFTEN OCCURRING HOWEVER NOW MY CAR IS JERKING, ALMOST LIKE THE TRANSMISSION IS SLIPPING. THEY DID ADVISE ME I WOULD NEED TO DRIVE 500 MILES TO ENSURE THE REPROGRAMMING HAS BEEN FIXED AND I AM NOT AT MY 500 MILES YET. *TR

VEHICLE JUST STOPPED RUNNING WHILE DRIVING DOWN THE ROAD. *TR

VEHICLE STALLS WHEN CLUTCH IS DEPRESSED WHEN COMING TO A STOP. SOMETIMES IDLE IS ERRATIC IF THE VEHICLE STAYS RUNNING. IT HUNTS TO IDLE PROPERLY. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND REDUCED IN ACCELERATION POWER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RECALIBRATED THE COMPUTER HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. AFTER THE REPAIRS, THE FAILURE STILL RECURRED. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THE DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26000.

WINDSHIELD WIPERS FROZE IN PLACE WHILE DRIVING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS TO THE RIGHT SIDE WIPER BUT YESTERDAY (3/12/14) NEITHER WIPER WOULD WORK AFTER A 20 MILE HIGHWAY DRIVE DURING A MODERATE SNOWFALL. THE CHRONOLOGY OF EVENTS ARE AS FOLLOWS: 1.) THE VEHICLE IS WARMED UP AND THE WINDSHIELD DEFROSTED WITH THE NORMAL AUTOMOTIVE HVAC SYSTEM. 2.) THE WIPERS ARE USED DURING LOW SPEED DRIVING AND KEEP THE WINDSHIELD CLEAR. 3.) AT SPEEDS ABOVE 35MPH, LIGHT/MODERATE SNOW DOES NOT STICK TO THE WINDSHIELD SHIELD AND VISIBILITY IS BETTER WITHOUT THE WIPERS RUNNING. AT SOME POINT DURING TRAVEL WITH THE WIPERS OFF, THE MOISTURE FROM PREVIOUS WIPER USE CAUSES THE WIPERS TO FREEZE IN PLACE. 4.) THE WIPERS ARE NEEDED WHEN SPEED IS REDUCED OR ROADSPRAY IS ENCOUNTERED AND THEY DO NOT WORK BECAUSE THEY ARE FROZE BELOW WHERE THE DEFROSTER HEATS THE WINDSHIELD. AT THIS POINT I MUST STOP AND EXIT THE VEHICLE TO FREE THE WIPERS. I'VE THUS FAR BEEN FORTUNATE ENOUGH TO NOT HAVE ENCOUNTER SERIOUS ROADSPRAY WHILE MY WIPERS HAVE BEEN FROZEN IN PLACE, BUT FEEL IT IS ONLY A MATTER OF TIME BEFORE I'M REQUIRE TO STOP IN A DANGEROUS/IMPRACTICABLE LOCATION TO FREE THE WIPERS. *TR

ON FRIDAY 2/14/2014 @ 1100, I WAS DRIVING ON INTERSTATE 5 SOUTH, WHEN MY CAR, WITHOUT LIFTING FOOT FROM THE GAS PEDAL, SUDDENLY LOST POWER GOING FROM 65MPH TO 30 MPH, IN A MATTER OF SECONDS. A LOW SWOOSH SOUND FROM MOTOR OCCURRED AT SAME TIME. I HAD TO EXIT THE FREEWAY AT SEA WORLD DRIVE EXIT FROM THE FAR FREEWAY LANE, MAKING FOR A VERY DANGEROUS SITUATION. I AM VERY GLAD I WAS NOT REAR-ENDED AS I EXITED THE FREEWAY. AFTER EXITING THE FREEWAY AND PULLED TO THE SHOULDER AND STOPPED THE CAR. .AFTER 5 MINUTES THE ENGINE WENT BACK TO NORMAL AND RAN LIKE NOTHING HAD OCCURRED. I TOOK IT TO THE MOSSY FORD DEALERSHIP THE SAME DAY (SERVICE NUMBER R020298788). THEY KEPT IT OVERNIGHT. THEY COULD NOT REPLICATE INCIDENT AND TOLD ME THEY HAD NO IDEA WHAT HAD HAPPENED. THEY TOLD ME TO WAIT UNTIL IT HAPPENS AGAIN, AND TO BRING IT IN AGAIN. THIS IS AN UNACCEPTABLE RESPONSE FROM FORD DEALERSHIP. ON 2/25/2014, I TOOK IT INTO TUNE CRAFTERS TO SEE IF THEY COULD FIND OUT WHAT WAS GOING ON WITH MY NEW CAR. THEY COULD NOT REPLICATE THE ISSUE, BUT DID NOTE IN WRITING THE THROTTLE IS NOT AS RESPONSIVE ON TAKE-OFF ACCELERATION, AND THERE IS A BRIEF HESITATION IN THE TRANSMISSION SHIFT AND THROTTLE. I AM FILING A FORMAL COMPLAINT WITH FORD MOTOR COMPANY TODAY. I DO NOT FEEL SAFE DRIVING MY NEW CAR ANYMORE. THANK YOU, NELLIE DOWNIE

IN 2/13, MY HUSBAND AND I PURCHASED A '13 FORD FOCUS FROM BREWSTER FORD IN NY. UNFORTUNATELY, OUR CAR HAS NEVER WORKED CORRECTLY. IT RANDOMLY LOSES POWER. IT FEELS LIKE THE GAS PEDAL DOESN'T RESPOND SOMETIMES WHEN WE TRY TO ACCELERATE. OUR CAR IS CURRENTLY IN THEIR SERVICE CENTER FOR THE 4TH ATTEMPT TO REPAIR THE PROBLEM WITHOUT ANY INTERVENTION. 3 OF THE MASTER MECHANICS, SCOTTY, CARLISLE, AND ANTHONY, SAY THEY HAVE DRIVEN THE CAR MULTIPLE TIMES WITHOUT REPAIRING ANYTHING BECAUSE THEY CLAIM THAT THEY CANNOT RECREATE THE PROBLEM. 5/28/13 THE HESITATION AND NONRESPONSIVE ACCELERATION INCREASED AND WE BROUGHT OUR CAR TO THE SERVICE CENTER AND PAID FOR AN OIL CHANGE. WE WERE GIVEN THE CAR BACK AND TOLD THERE WAS NO PROBLEM FOUND. 6/14/13 WE BROUGHT THE CAR BACK TO THE DEALER FOR THE SAME PROBLEM. THERE WAS AN UPDATE FOR THE COMPUTER AND WE THOUGHT IT MIGHT BE FIXED. 12/9/13 WE CAME BACK TO THE SERVICE CENTER FOR THE SAME PROBLEM, BUT THIS TIME THE CAR SHUT OFF WHILE MY HUSBAND WAS DRIVING ON THE NYS THRUWAY AND THIS TIME THE CHECK ENGINE LIGHT WAS ON WHEN I DROPPED IT OFF. AGAIN THE CAR WAS GIVEN BACK AND WE WERE TOLD NO PROBLEM FOUND. THEY SAID THAT THE CHECK ENGINE LIGHT WAS NOT ON. IT HAD BEEN ON FOR TWO DAYS PRIOR. 12/18/13 WE BROUGHT OUR CAR BACK TO THE SERVICE CENTER. AFTER WE CALLED FORD CORPORATE FOR HELP, THE SERVICE MANAGER, DANIELLE GOT INVOLVED. THE GAS MILEAGE DROPPED AT THIS TIME FROM 32-27 MILES/GALLON COMBINED. OUR CAR WAS AT BREWSTER FORDS SERVICE CENTER FOR OVE

I BOUGHT A BRAND NEW 2013 FORD FOCUS IN JANUARY 2013 AFTER HAVING PREVIOUSLY OWNED A 2011 FORD FOCUS THAT WAS HAVING TRANSMISSION ISSUES. THE DEALERSHIP HAD TOLD ME THAT THE 2013 FOCUS MODELS HAD A REDONE TRANSMISSION THAT WAS MORE EXPENSIVE AND DIDN'T HAVE THE "ISSUES" THAT PLAGUED THE 2011 FORD FOCUS. TURNS OUT IT IS THE SAME TRANSMISSION, EXCEPT WITH A COMPUTER UPDATE WHICH DOES NOT FIX THE ISSUE. WITHIN THE FIRST FEW WEEKS, MY CAR WAS 'SHUDDERING' FOR LACK OF A BETTER DESCRIPTION WHEN ACCELERATING; THE RPM'S GO UP SPORADICALLY TO, REVVING THE ENGINE HIGHER THAN IT NEEDS TO GO. IT FEELS ALMOST LIKE IT'S GOING TO DIE AND THEN WILL CATCH THE GEAR AND GO. I HAVE TAKEN MY CURRENT CAR IN FOR SERVICE ONCE FOR ANOTHER UPDATE, BUT MY 2011 WAS IN THE SHOP MULTIPLE TIMES TO FIX THIS ISSUE, AND ALWAYS CAME BACK TO ME DOING THE SAME 'SHUDDERING' AS IT DID BEFORE IT WENT IN. I CALLED FORD AND THEY SAID THEY WOULD TALK TO MY DEALER AND THEY WOULD TAKE CARE OF IT. WELL, BY TAKING CARE OF IT, THEY MEANT THAT THERE IS ANOTHER 'UPDATE'. I HAD IT UPDATED ON 8/26/13 AND I PICKED IT UP ONLY TO FIND THAT THE SHUDDERING IS WORSE. IT'S NOT SAFE TO TRY AND DRIVE A CAR THAT SHUDDERS AND LAGS WHEN YOU HAVE TO CROSS BUSY STREETS AND IN NORMAL DAILY TRAFFIC. I'M TIRED OF DEALING WITH THIS ISSUE ESPECIALLY BEING THAT I BOUGHT A NEW CAR. AND AN AMERICAN CAR AT THAT. FORD NEEDS TO HAVE SOME INTEGRITY AND FIX THIS BEFORE I DO WHAT I WANT TO DO AND GO BUY A HONDA OR NISSAN.

AUTOMATED MANUAL TRANSMISSION CLUTCHES ARE SLIPPING CAUSING MODERATE TO SEVERE (INTERMITTENT) HESITATION. DEALER SAYS THAT THE WAY ITS SUPPOSED TO BE WHEN I TOOK IT IN. WENT TO INDEPENDENT MECHANIC AND FLUID IS LEAKING IN REAR MAIN SEAL, DEALER DIDN'T EVEN CHECK. REPLACED CLUTCH ASSEMBLY AT 12000 MILES, HESITATION FROM START, 8000 MORE MILES, DEALER SAYS NOTHING WRONG, TAKE TO INDEPENDENT MECHANIC AND AGAIN LEAKING FROM REAR MAIN SEAL. CURRENTLY WAITING FOR LOANER TO GET FIXED AGAIN. CONTACTED ATTORNEY TO LEMON LAW THE CAR IN GEORGIA AND THEY HAVE SENT NOTIFICATION TO FORD. *TR

AUTOMATED MANUAL TRANSMISSION CLUTCHES ARE SLIPPING CAUSING MODERATE TO SEVERE (INTERMITTENT) HESITATION. DEALER SAYS THAT THE WAY ITS SUPPOSED TO BE WHEN I TOOK IT IN FIRST WEEK WE HAD IT. WENT TO INDEPENDENT MECHANIC FOR SECOND OIL CHANGE AND FLUID IS LEAKING IN REAR MAIN SEAL, DEALER DIDN'T EVEN CHECK. REPLACED CLUTCH ASSEMBLY AT 21000 MILES, HESITATION FROM START, 8000 MORE MILES, DEALER SAYS NOTHING WRONG, TAKE TO INDEPENDENT MECHANIC AND AGAIN LEAKING FROM REAR MAIN SEAL. JUST GOT CAR BACK WITH NEW SEAL, DIDN'T REPLACE CLUTCH. CONTACTED ATTORNEY TO LEMON LAW THE CAR IN GEORGIA AND THEY HAVE SENT NOTIFICATION TO FORD. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE WAS 15,000. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

I PURCHASED THIS VEHICLE NEW FROM FORD OF MAYAGUEZ. I SOON NOTICED THAT THE WINDSHIELD WHEN WET OR FOGGY WAS MOTTLED OUTSIDE THE GLASS. THINKING IT NEEDED CLEANING I RETURNED TO DEALER WHO COULD DO NOTHING. REPEATED ATTEMPTS TO CLEAN IT HAVE FAILED EXCEPTING A SLIGHT WEAR OF THE MOTTLING WHERE THE WIPERSWORK. THE MOTTLED OUTSIDE OF THE GLASS IS PRONOUNCED AT DARK REFLECTING STREETLIGHTS OR IN RAIN OR FOG WHEN FRONT VIEW IS SEVERELY AFFECTED. THE PATTERN OF THE MOTTLED APPEARANCE NEVER CHANGES WHICH LEADS ME TO BELIEVE IT IS IN THE GLASS. OTHER WINDOWS HAVE SAME MOTTLED APPEARANCE WHEN WET BUT ARE NIT SO IMPORTANT AS THE WINDSHIELD. FORD DOES NOT ADDRESS THIS ISSUE, AND THEY HAVE NOT ANSWERED MY EMAILS. I DOUBT THIS IS UNIQUE TO MY VEHICLE. A FEW DAYS AGO I HAD TO DRIVE AT NIGHT IN A MISTY RAIN. VISION WAS SEVERELY IMPAIRED, HENCE PROMPTING THIS COMPLAINT. *TR

I WAS DRIVING ON THE HIGHWAY AT MIDNIGHT 2/8/2014 AT ABOUT 75MPH WHEN MY CAR STARTED TO BECOME STIFF IN THE STEERING AND LOST SPEED RAPIDLY. I DOWN SHIFTED FROM 5TH GEAR TO 4TH GEAR THE CAR WOULD NOT ACCELERATE EVEN WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE ACCELERATOR, I SHIFTED DOWN TO 3RD BECAUSE OF THE SUDDEN LOSS OF SPEED AND STILL NOTHING THE CARS RPMS WOULD GO HIGHER BUT THE SPEED WOULD NOT CHANGE. THIS NEARLY CAUSED ME TO HAVE AN ACCIDENT SO I EXITED THE HIGHWAY AND SHUT THE VEHICLE OFF. ONCE THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE PROBLEM WENT AWAY, I CONTACTED FORD BROUGHT IT IN TO THEIR SERVICE CENTER AND THEY COULD NOT REPLICATE THIS PROBLEM AND SUGGESTED I CONTINUE TO DRIVE THE VEHICLE UNTIL IT HAPPENS AGAIN. *TR

PURCHASED THIS VEHICLE ON MARCH 30TH, 2013 AND HAVE HAD CONSTANT TRANSMISSION PROBLEMS EVER SINCE. THE TRANSMISSION GRINDS, LURCHES, ROLLS BACKWARDS ON HILLS, ON SOME OCCASIONS REFUSES TO SHIFT GEARS, SQUEAKS AND RATTLES. I HAVE TAKEN MY VEHICLE INTO DAVIES FORD IN CHARLEROI, PA (WHICH IS DOCUMENTED) FOR SERVICE AND THEY HAVE TRIED TO REPROGRAM THE SHIFT POINTS. THIS HAS LESSENED THE SYMPTOMS OF THE VEHICLE BUT THEY ARE STILL PERSISTENT AT DIFFERENT LEVELS OF SEVERITY. SOME DAYS THERE AREN'T ANY SIGNS OF TROUBLE AND OTHER DAYS THE VEHICLE GRINDS AND LURCHES. I HAVE BEEN TOLD THAT THESE ARE CHARACTERISTICS OF THE DCT TRANSMISSION. THE PROBLEMS HAVE CONSISTENTLY OCCURRED BETWEEN THE PURCHASE DATE OF MARCH 2013 TO THE CURRENT DATE OF 02/07/14. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE SHE DROVE AT 70 MPH, THE PLACE TRANSMISSION IN PARK WARNING LIGHT ILLUMINATED THEN THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SHOULDER TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000.

MY CAR LIKE THE REST OF THE COMPLAINTS DOES NOT SHIFT RIGHT. IT JERKS AND SHUDDERS AND MAKES A LOUD NOISE WHEN IT SHIFTS. I TOOK IT TO MY FORD DEALERSHIP AND THEY WILL NOT FIX IT BECAUSE IT DOES NOT MEET FORDS GUIDELINES TO FIX. THEY SAY IT IS IN NORMAL OPERATING STANDARDS BUT I DONT THINK A BRAND NEW CAR SHOULD BE SHUDDERING WHEN SHIFTS. NOW IT HAS AN ALERT POP UP SAYING HILL START ASSIST NOT AVAILABLE AND IT WONT GO OFF. *TR

WHEN GOING UP HILLS THE CAR'S TRANSMISSION REFUSES TO SHIFT INSTANTLY AND MAKES LOUD GRINDING NOISE. IT WOULD EVENTUALLY SHIFTS BUT THE SPLIT SECONDS OF NOT SHIFTING CAUSES ME ANXIETY AND IMPLIES A SAFETY ISSUE. I BROUGHT THIS PROBLEM TO THE ATTENTION OF FORD OF KIRKLAND'S SERVICE DEPARTMENT THE FIRST TIME IN APRIL AND WAS TOLD THAT THE CAR WAS STILL "LEARNING" MY DRIVING HABITS BECAUSE IT IS STILL BREAKING IN. THE SECOND TIME I BROUGHT MY CAR IN WAS IN 12/2013, I WAS TOLD THAT WHAT I AM EXPERIENCING IS A KNOWN ISSUE TO THE MANUFACTURER AND FORD IS TRYING TO COME UP WITH A SOFTWARE FIX. NO ONE KNOWS WHEN THE FIX WILL BE AVAILABLE WHILE DRIVERS LIKE ME ARE SUFFERING. IN FILING THIS COMPLAINT, I HOPE THAT WITH A HELP FROM A YOUR AGENCY FORD WILL PAY MORE ATTENTION TO ITS CUSTOMERS WHO ARE ENDURING THIS PROBLEM WHEN DRIVING THEIR CARS EVERY DAY. *TR

THE WINDSHIELD WIPERS REST ON A PORTION OF THE WINDSHIELD THAT IS NOT HEATED. AFTER HAVING FULLY CLEARED MY WINDSHIELD OF SNOW AND ICE BEFORE MY TRIP, I WAS QUITE SURPRISED TO FIND MY WINDSHIELD WIPERS NON-FUNCTIONAL WHEN I WENT TO USE THEM TO CLEAR ROAD SPRAY FROM MY WINDSHIELD. WHAT HAD HAPPENED WAS THAT THE WIPERS HAD REFROZEN TO THE WINDSHIELD AFTER HAVING BEEN CLEARED EARLIER. I COMMONLY DRIVE WITH THE VEHICLE'S CLIMATE CONTROL SET TO THE FLOOR/DEFROST SETTING TO KEEP THE WINDSHIELD WARM, ESPECIALLY ON THE FIRST LEG OF A TRIP. THIS IS THE FIRST VEHICLE I OWN WHERE THE WIPERS DISAPPEAR FROM THE VIEW WHEN THEY ARE NOT USED. INSPECTION OF THE WINDSHIELD DESIGN SHOWS THAT THE LOWER PORTION OF THE WINDSHIELD IS NOT DIRECTLY EXPOSED TO CABIN HEAT, NOR IS THERE A EASY PATH FOR ENGINE HEAT TO AFFECT THIS AREA. THERE SHOULD BE, AT A MINIMUM, A METHOD TO DEFROST THE LOWER PORTION OF THE WINDSHIELD THAT THE WIPERS REST ON, EITHER THROUGH DIRECT THERMAL ELECTRIC MEANS, OR BY EXPOSURE TO CABIN HEAT WHEN THE HVAC IS ON THE DEFROST SETTING. HAVING WIPERS THAT RANDOMLY NOT FUNCTION BECAUSE THEY ARE FROZEN REPRESENTS A SIGNIFICANT SAFETY HAZARD WHEN ROAD SPRAY COVERS YOUR WINDSHIELD DUE TO GREATLY REDUCED VISIBILITY. ADDITIONAL HAZARDS ARE PRESENT BECAUSE YOU HAVE NO CHOICE TO BUT TO IMMEDIATLY STOP ON THE SIDE OF THE ROAD TO FREE YOUR WIPERS. THIS LEAVES YOU EXPOSED TO TRAFFIC TRAVELING AT HIGH SPEEDS WHILE YOU ARE STOPPED, AS WELL AS THE INHERENT RISK ASSOCIATED WITH MERGING BACK ON TH

WHEN YOU DRIVE THE CAR FROM 5 - 20 MINUTES AND WHEN YOU REMOVE THE SEATBELT - THERE IS NO ALARMING SOUND AND NO LIGHT ON THE DASHBOARD. BUT, WHEN YOU TURN OFF THE ENGINE AND START AGAIN, YOU CAN HEAR THE ALARM AND THE LIGHT WILL APPEAR ON THE DASHBOARD WHEN YOU REMOVE THE SEATBELT. CONCERNS: IF THE DRIVER STOP (FOR DRIVING LET SAY 5 - 3 MINUTES) FOR EXAMPLE AND HE REMOVE THE SEATBELT FOR WHATEVER REASON, HE MIGHT FORGOT TO FASTEN THE SEATBELT AS THE CAR WILL NOT ALARM AND NO LIGHT WILL ILLUMINATE ON THE DASHBOARD. NOTE: THE LOCAL DEALER TESTED THE SAME CAR MODEL/YEAR AND HAVING THE SAME RESULT - NO ALARM AND LIGHTS ON THE DASHBOARD WHEN UNBUCKLED AFTER DRIVING 5-20 MINS. *TR

WHILE TRAVELING ON THE FREEWAY THE CAR JUST DIED. ENGINE SHUT OFF, HOW EVER ALL THE ELECTRICAL IN THE CAR WERE STILL WORKING. ONCE PULLING OFF THE FREE WAY, THE CAR STARTED AFTER SEVERAL ATTEMPTS BUT THEN DIED SHORTLY AFTER. THE CAR THEN WOULD NOT WORK. AFTER GETTING THE CAR TOWED TO QUIRK FORD IN QUINCY THEY HAD TO KEEP IT AS A CODE THEY DO NOT KNOW WHAT IT MEANS CAME UP, SO THEY DO NOT KNOW HOW TO FIX THE CAR. THE CAR IS STILL IN THE SHOP TO THIS DAY AND THEY WONT GIVE ME A RENTAL. *TR

TRANSMISSION STARTED SLIPPING, THEN COMPLETE LOSS OF FORWARD MOTION WHILE IN TRAFFIC LANES. DEALER SAYS THAT THIS IS COMMON AND THERE IS A TWO WEEK WAITING LIST FOR REPAIR. *TR