2012 Ford Focus complaints

I HAVE A FORD FOCUS BEV ( BATTERY ELECTRIC VEHICLE), 2012. I CAME OUT FROM WORK AND UNPLUGGED MY CAR FROM THE CHARGING POST AND GOT INTO IT AS USUAL TO GO HOME. I PRESSED THE START BUTTON AND A MECHANICAL WARNING WINDOW CAME UP ON THE DASH. I CLOSED IT AND THE "STOP SAFELY NOW" MESSAGE CAME ON. I CLOSED IT AND THE FIRST MESSAGE CAME BACK AGAIN. THIS WENT ON FOR SEVERAL CYCLES UNTIL I HIT THE START BUTTON AGAIN. I TRIED THE START BUTTON AGAIN, AND THE SAME THING HAPPENED. I PLUGGED IT BACK IN, UNPLUGGED IT AND TRIED AGAIN. SAME THING. I CALLED THE DEALER, THE LADY THERE CALLED ROADSIDE ASSISTANCE FOR ME. THEY SENT A TRUCK TO TOW IT TO A CLOSER DEALER, WHERE IT CURRENTLY SITS. INITIAL DIAGNOSTICS ARE NOT SHOWING A CAUSE. I WILL LEARN MORE ON MONDAY. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO THE INTERNET. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO SWERVE INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS RESTARTED BUT WOULD ONLY ACCELERATE AT VERY LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

I HAVE ONLY OWNED THIS 2012 FORD FOCUS FOR APPROX. 6 WEEKS. IT HAS BEEN HESITATING, SPUTTERING, AND JERKING UPON ACCELERATION AND WHEN DRIVING AT LOW SPEEDS SINCE THE FIRST DAY I OWNED IT. AT FIRST IT WAS INTERMITTENT BUT NOW IT HAPPENS MOST ALL THE TIME. WHEN I STOP AND TAKE OFF IT FEELS LIKE IT IS GOING TO STALL OUT. WHEN ON AN INTERSTATE RAMP I FEEL I CANNOT GET UP TO A HIGHER SPEED FAST ENOUGH. I TOOK IT TO THE DEALER FOR SERVICE. THE DEALER SAID THAT THEY WOULD NEED TO DROP THE ENGINE, REPLACE THE SEALS (THERE IS LEAKING AROUND THE SEALS) AND REPLACE THE CLUTCH. AND, THE SEALS ARE ON BACK-ORDER FOR 2 TO 3 WEEKS! THEY SAY IT IS SAFE TO DRIVE AND TO LET THEM KNOW IF IT WORSENS (HOW CAN IT GET WORSE). THEY MAY SAY IT IS SAFE, BUT I SURE DO NOT FEEL SAFE OR COMFORTABLE DRIVING THIS CAR. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER FOCUS OWNERS ON THIS SAME ISSUE. FORD NEEDS TO RECALL THESE CARS AND LISTEN TO CONSUMERS. THIS IS A DEFECT THAT NEEDS FORD'S OWNERSHIP. I HAVE BEEN IN CONTACT WITH FORD AND HAVE A CASE NUMBER. THANK YOU. *TR

IT WAS 5:00 A.M I WAS DRIVING TO WORK ON I215 FREEWAY. THERE WAS NO ROAD CONSTRUCTION, NO OTHER VEHICLES AROUND ME AND I HEARD AND FELT WHAT I THOUGHT WAS A GUNSHOT, HOWEVER, IT WASN'T. THE 2012 SUNROOF EXPLODED UP. THANK GOODNESS THERE WASN'T ANY OTHER TRAFFIC! I CONTINUED DRIVING TO WORK AND AS SOON AS THE SUN CAME UP I TOOK PICTURES AND IMMEDIATELY CALL THE RENTAL COMPANY. THEY TOLD ME THEY HAD NEVER HEARD OF THIS BEFORE AND TO BRING IT BACK. WHEN I TOOK IT BACK LATER IN THE AFTERNOON, THEY SUPPOSEDLY CALLED THE MANUFACTURER AND I WAS TOLD I WOULD BE RESPONSIBLE. IT OBVIOUSLY WAS A DEFECT OF THE 2012 FORD FOCUS AND I AM NOT GOING TO PAY. TODAY I RECEIVED AN INVOICE FROM THEM. I AM CONTACTING A LAWYER AS WELL AS A LOCAL NEWS REPORTER. *TR

THE CAR WHILE BEING DRIVEN AT LOW SPEED, IN HEAVY TRAFFIC WILL SHIFT INTO A LOWER GEAR ALLOWING THE MOTOR TO REV SLIGHTLY, THEN AS IT ENGAGES THE LOWER GEAR THE CAR WILL ACCELERATE ABRUPTLY. THIS HAPPENS WHEN YOU ARE TRYING TO MOVE YOUR FOOT FROM THE GAS TO THE BRAKE. THIS HAPPENED SEVERAL TIMES IN ABOUT A 20 MIN. SPAN. THIS HAS ALSO HAPPENED WHILE I WAS TRYING TO PARK, CAUSING THE CAR TO CLIMB ONTO A RAILROAD TIE BEING USED AS A STOP AT THE END OF THE PARKING SPOT. *TR

THE MATERIAL ON THE STEERING WHEEL IS FLAKING OFF. *TR

THERE WAS AN INCREASING VARIATION IN SPEEDS AS I TRIED TO ACCELERATE FOR MERGING ONTO MAJOR HIGHWAY. THOUGHT THE FLOOR MAT WAS STUCK UNDER THE ACCELERATOR PEDAL, BUT IT WAS NOT. PROBLEM CONTINUED AT DIFFERENT TIMES AND DIFFERENT SPEEDS. *JS WHEN I TOOK THE CAR IN FOR SERVICE ON 9/20/13, I DESCRIBED THE PROBLEM TO THE SERVICE REP. HE TOLD ME FIRST THAT THERE WAS A SERVICE ALERT FOR THIS PROBLEM AND WOULD REQUIRE 3 HOURS FOR THE TRANSMISSION TO BE RE-PROGRAMMED. I AGREED TO WAIT WHILE THE WORK WAS DONE. HE RETURNED SHORTLY TO INFORM ME THAT THERE WAS A MORE RECENT SERVICE ALERT FOR THIS PROBLEM AND THAT I WOULD HAVE TO RETURN AT ANOTHER TIME AND LEAVE THE CAR FOR AT LEAST THREE DAYS BECAUSE IT WAS LIKELY THE ENTIRE TRANSMISSION HAD TO BE REMOVED AND RE-BUILT! AND A RENTAL CAR FOR THAT PERIOD WOULD BE AT MY EXPENSE SINCE THIS IS NOT AN "OFFICIAL RECALL".THIS DESPITE MY HAVING ALSO PURCHASED AN EXTENDED WARRANTY PLAN FROM FORD. I LEFT THE CAR AT THE DEALERSHIP ON 9/25/13 AND GOT A RENTAL CAR AT MY OWN EXPENSE. LATER THAT DAY, I RECEIVED A CALL FROM THE SERVICE DEPT. INFORMING ME THAT NOT ONLY WOULD THE ENTIRE TRANSMISSION HAVE TO BE REMOVED AND REPAIRED BUT THE CLUTCH WOULD HAVE TO BE REPLACED. IT WOULD TAKE "AT LEAST 2 ADDITIONAL DAYS" FOR THESE REPAIRS", "IF WE GET THE PARTS IN" . I AM NOW WAITING TO SEE HOW LONG IT WILL BE BEFORE I GET MY CAR BACK, WHILE I PAY FOR A RENTAL CAR IN THE MEANTIME.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON A SLIGHT INCLINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,500....UPDATED 11-14-13 *BF THE CONSUMER STATED SHE STARTED HEARING A KNOCKING NOISE COMING FROM UNDER THE HOOD, ESPECIALLY WHEN GOING OVER A BUMP OR IN A PARKING LOT. AROUND THAT TIME, SHE ALSO STARTED TO REALIZE THE VEHICLE WAS ROLLING BACKWARDS ON AN INCLINE, WHEN SHE TOOK HER FOOT OFF THE BRAKE AND THEN STARTED TO ACCELERATE. IT CONTINUE TO HAPPEN ON AND OFF WHENEVER SHE WAS ON AN INCLINE. ALSO, WHEN THE CONSUMER PROCEEDED FROM A STOP LIGHT, OR STOP SIGN, IT FELT AS THOUGH THE VEHICLE WASN'T GOING INTO TO GEAR. WHEN IT DID, THERE WAS A STUTTER AND THE VEHICLE WOULD HESITATE , AS IF IT WERE GOING TO STALL. WHILE MERGING INTO TRAFFIC ON THE HIGHWAY, WHEN SHE PRESSED THE ACCELERATOR, THE VEHICLE WOULDN'T GO INTO GEAR. THE DEALER UPDATED THE PCM AND TWICE AND REPLACED A STRUT BEARING.

WHILE DRIVING APPROX 30 MILES PER HOUR ON A B ROAD, JUST AFTER TURNING RIGHT THE CAR DISPLAYED A "STOP SAFELY NOW" WARNING AND THE CAR LOST ALL POWER TO THE DRIVE TRAIN AND THE CAR LITERALLY STOPPED MOVING. LUCKILY, THERE WAS NO ONE BEHIND ME WHEN THE FAULT OCCURRED. I POWER CYCLED THE CAR AND I WAS ABLE TO DRIVE AWAY AFTER A FEW MINUTES. I HAVE NEVER HAD AN ISSUE WITH THE CAR UNTIL LAST NIGHT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED AS IT VIBRATED ABNORMALLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE DID REGAIN SPEED AS THE CONTACT COASTED ALONG THE HIGHWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

CHROME STEERING WHEEL TRIM BEGAN TO PEEL OFF. CUT MY FINGER A FEW DIFFERENT TIMES TO WHERE I WAS BLEEDING. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VENT LINERS IN THE REAR WINDOW WERE DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REAR DECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

METALIC GRINDING NOISE IS HEARD WHEN ACCELERATING AT SLOW SPEEDS. TRANSMISSION SHIFTS AT APPROXIMATELY 1500 RPM AND BETWEEN 10-25 MPH, GRIDING NOISE IS HEARD FOR A FEW SECONDS, THEN STOPS. AS CAR PROCEEDS INTO NEXT GEAR, IF RPM DROPS TO 1500 AND SPEED AGAIN BETWEEN 10-25 MPH, GRINDING NOISE IS HEARD. I HAVE TAKEN THE CAR TO SERAPHIN FORD IN VERNON, THEY CLAIM TO HAVE DRIVEN THE CAR WITHOUT HEARING THE NOISE. A SEPARATE DATE, I TOOK THE CAR TO SERAPHIN FORD, DROVE A MECHANIC IN THE CAR, BUT THE NOISE WAS FAINT AND MECHANIC COULD NOT HEAR IT. SOMETIMES THE SOUND IS FAINT, OTHER TIMES SOUND IS LOUD. NO RHYME OR REASON. I HAVE READ MUCH ON THE INTERNET ABOUT THIS EXACT ISSUE WITH 2012-2013 FOCUS POWER TRAINS. I AM CONVINCED THERE IS A PROBLEM THAT FORD IS NOT ADDRESSING. ALSO, POWER TRAIN LAGS AND FLUTTERS OFTEN. I HAVE LEARNED TO DRIVE VERY "GENTLY" TO PREVENT LAG/SHUTTER/SURGE WHEN DRIVING. I HAVE NOTICED WHEN USING CRUISE CONTROL AT HIGHWAY SPEEDS, IF I ATTEMPT TO ADJUST THE SPEED USING THE STEERING WHEEL CONTROLS (TO ADVANCE SPEED), THE ENGINE TAKES OFF, RPM CLIMBS VERY HIGH AND THE ENGINE ROARS. I HAVE TO COMPLETELY SHUT DOWN CRUISE CONTROL AND START OVER AGAIN. IT CAN BE SCARY AT HIGHWAY SPEEDS TO HAVE THE ENGINE RACE LIKE THAT.

CAR HAS SERIOUS LAG ISSUES YOU GIVE IT GAS AND THE TRANSMISSION JUST DOESN'T GO. REALLY BAD WHEN YOU HAVE TO GET OUT OF THE WAY IN A HURRY. THEY HAVE WORKED ON IT AND SAY IT'S FINE. UNFORTUNATELY I AM A WOMAN AND TEND TO BE BRUSHED OFF. I DO KNOW THERE IS SOMETHING WRONG WITH THE CAR. *TR

AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE COASTING DOWNHILL AT 20 MPH, THE VEHICLE DOWN SHIFTED AND WAS CLOSE TO STALLING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO PREVENT THE STALLING BUT THE VEHICLE THEN ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *UPDATED 09-18-13 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED TOTALED.

I DROVE APPROXIMATELY 1/8 OF MILE THIS MORNING AND I STOPPED AT A BLINKER LIGHT. WHEN I PROCEEDED TO MAKE A RIGHT HAND TURN, THE VEHICLE LUNGED, CLUNKED AND THE GEARS DISENGAGED. NONE OF THE GEARS WORKED. I COULD NOT MOVE FORWARD, BACKWARD OR EVEN PUT THE VEHICLE INTO "PARK" BECAUSE IT WOULD ROLL BACKWARD DOWN A SLIGHT INCLINE. I HAD TO ENGAGE THE PARKING BRAKE IN ORDER TO KEEP THE VEHICLE FROM ROLLING BACKWARDS DOWN THE HILL. THERE WAS NOT A WARNING LIGHT, ENGINE MESSAGE OR ANYTHING. THE VEHICLE QUIT WORKING AND WOULD NOT MOVE IN ANY OF THE GEARS. I HAD TO COAST THE VEHICLE BACKWARD TO A SAFE LOCATION, OUT OF TRAFFIC. AFTER TURNING OFF THE CAR AND WAITING AND RESTARTING THE PROBLEM HAS PERSISTED. IT WAS TOWED AND IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIR. I HAVE ALSO EXPERIENCED THE "DRIFT BACK" THAT OTHER CONSUMERS HAVE EXPERIENCED AND I AM NOT SURE IF THIS IS RELATED, BUT THIS IS STILL A RELATIVELY NEW CAR THAT SHOULD NOT BE EXPERIENCING THESE TYPES OF PROBLEMS. *TR

WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN OFF, EVERY COMBINATION I KNEW. AFTER THAT, THE CAR 'RESET' AND I WAS ABLE TO GET IT TO START. I DROVE AWAY AS IF NOTHING HAPPENED. IT HASN'T HAPPENED SINCE. IT'S NOT COOL TO HAVE THE CAR QUIT IN TRAFFIC LIKE THAT. I THINK THE BATTERY CONTROL COMPUTER PICKED UP A RADIO FREQUENCY INTERFERENCE. *TR

I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2012. IT HAD 10 MILES ON IT. THE DAY AFTER I BOUGHT IT I NOTICED SOME HESITATION UPON ACCELERATION AFTER STOPPING AT TRAFFIC LIGHTS. IT WASN'T TOO BAD, BUT AS TIME WENT BY IT BEGAN TO GET WORSE. AFTER A COUPLE MONTHS, IT STALLED ON ME WHEN I SLOWED AND ANOTHER TIME I WAS ALMOST HIT BY ANOTHER CAR AS MINE STALLED AGAIN IN A BUSY INTERSECTION. IT WAS DUE AN OIL CHANGE SO WHEN I MADE THE APPOINTMENT, I ALSO MENTIONED THE STALLING AND HESITATION. WHEN I DROPPED IT OFF, THE TECHNICIAN CLAIMED HE COULD NOT DUPLICATE THE PROBLEM. OF COURSE HE WAS NOT DRIVING IN THE SAME CONDITION I DRIVE IN EVERYDAY. I WAS ADVISED TO DRIVE IT UNTIL THE NEXT OIL CHANGE AS THE 'COMPUTER' HAD TO ADJUST TO HOW I DRIVE. NEEDLESS TO SAY, IT DID NOT ADJUST TO HOW I DRIVE. I DROVE IT AND THE HESITATION CONTINUED, IT ALSO BEGAN TO CHOKE OUT IN REVERSE. WHEN I RETURNED FOR THE NEXT OIL CHANGE, STILL COMPLAINING, I WAS TOLD THEY WOULD HAVE TO 'RETEACH' THE COMPUTER. THEY KEPT IT A COUPLE DAYS BEFORE I GOT IT BACK. IT RAN SO-SO FOR ABOUT A WEEK AND BEGAN AGAIN. I FILED A COMPLAINT ON THE FORD MOTOR COMPANY SITE (WHICH IS A JOKE) AND WAS CONTACTED BY A DISTRICT REP. ARRANGEMENTS WERE MADE TO RETURN THE CAR FOR 'UPDATES' AND A 'RELEARN'. THIS TIME THEY KEPT IT A WEEK. WHEN I GOT IT BACK, I DID NOT DRIVE IT MUCH AS I WAS OFF (TEACHER - OFF SUMMERS). WHEN I RETURNED TO WORK IN AUGUST, AND STARTED DRIVING IT EVERY DAY, IT WAS EVEN WORSE THEN IT WAS BEFORE. NOW IT WON'T CLIMB

THE VEHICLE CAME TO A COMPLETE STOP IN FRONT OF THE CALDECOTT TUNNEL THAT SEPARATES THE EAST BAY TO CONTRA COSTA COUNTY. THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC DURING COMMUTE TIME. ALSO RESULTED IN A TERRIBLE BACKUP ON THE HIGHWAY. SPENT OVER 3 HOURS DEALING WITH THIS BREAK DOWN THAT INCLUDED FINDING CARE FOR OUR CHILDREN AND FINDING SOMEONE TO PICK HER UP AT DEALERSHIP AS IT WAS AFTER HOURS. *TR

THE VEHICLE BEGAN SHIFTING VERY POORLY AT ONLY ONE AND A HALF YEARS SINCE PURCHASE. BROUGHT IT TO THE DEALER AND EXPLAINED THE SEVERE SHAKING AND SHUDDERING UPON ACCELERATION ACCOMPANIED BY A VERY LOUD METALLIC GRINDING SOUND. IT WAS TEST DRIVEN AND TOLD IMMEDIATELY THAT IT NEEDED TO BE ADDRESSED. WAS TOLD THAT THEY HAD TO CONTACT FORD DIRECTLY TO GET THE FIX FOR THE ERROR CODE. WAS TOLD THAT THEY LOADED THE UPDATE FOR THE TRANS. AND THAT IT WAS NOW DRIVING APPROPRIATELY. NOT EVEN TWO WEEKS LATER IT IS BACK AT THE SHOP WITH EVEN MORE SEVERE SHUDDERING AND FEELING LOSS OF POWER (STILL HAS A METALLIC GRINDING NOISE). WAS TOLD THAT THE CAR NEEDED 1K MILES AFTER THE UPDATE SO THAT THE TRANS. COULD "RELEARN HOW I DRIVE." I DID NOT ACCEPT THIS SO THE ADVISOR AT MY DEALERSHIP PRODUCED A LIST OF NORMAL OPERATIONS AND BEGAN TO EXPLAIN THE TYPE OF TRANSMISSION THE FOCUS HAD. I TOLD HER THAT I WAS FULLY AWARE AND ACCEPTING OF THE OCCASIONAL HARD SHIFT OR ROLL BACK ON HILL AS WAS CUSTOMARY WITH A 'MANUAL' TRANSMISSION, BUT THAT THIS WAS MUCH WORSE/DIFFERENT. RECEIVED A PHONE CALL TODAY THAT THE TECHNICIAN TEST DROVE MY CAR AND THAT HE "COULD NOT REPLICATE THE COMPLAINT" EVEN THOUGH IT HAPPENS 95% OF THE TIME WHEN I DRIVE IT. I AM NOT EVEN SURE THAT THEY HAVE LOOKED AT MY TRANSMISSION OR MERELY ATTACHED IT TO A COMPUTER/TEST DRIVEN IT. WILL CONTINUE TO BRING THE CAR TO THE DEALERSHIP UNTIL THIS IS RESOLVED OR THE TRANS. IS RECALLED. *TR

THE FORD FOCUS 2012 IS A TRUE LEMON! IT RUNS ROUGH JERKING MOVEMENTS ESP IN LOW GEAR. IT HAS LACK OF ACCELERATION. I BOUGHT THIS CAR NEW AND HAVE HAD IT TO THE DEALERSHIP FOUR TIMES ONLY TO BE TOLD ITS ALL NORMAL FOR THE 2012. HOWEVER I FEEL ITS NOT NORMAL! MY LAST VISIT I WAS HANDED A SHEET FILLED WITH '' NORMAL'' THINGS TO EXPECT! THE DEALERSHIP REFUSED TO ALLOW ME TO TRADE IT BACK IN. I WROTE TO THE FORD MOTOR CO AND I ONLY GOT A VERY NICE LADY WHO JUST KEPT SAYING OH I AM SO SORRY. THEY ALONG WITH THE WILLIS FORD DEALER IN SMYRNA DE ACTED LIKE IT WAS JUST ME WITH THIS COMPLAINT. AFTER VIEWING THE PAGES AND PAGES OF COMPLAINTS MOST LIKE MYSELF I CAN SEE I AM FAR FROM ALONG. WHAT CAN BE DONE ? SO FAR I SEE NOTHING BEING DONE ABOUT THIS SERIOUS PROBLEM. *TR

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD NOT PROGRAM CORRECTLY, AND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. END RESULT, I HAVE MY VEHICLE BACK, JUST IN TIME TO TAKE IT BACK FOR A RECALL. AT LEAST IT HASN'T STALLED ??. YET. *TR

TRANSMISSION FAILS AT 27900 MILES ON JULY 8TH, 2013, WHILE DRIVING ON THE HIGHWAY (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD TO A STOP, CAR TOWED, DEALER REPLACES THE WHOLE TRANSMISSION; 1 MONTH LATER, ON AUGUST 14TH, 2013, SAME ISSUE OCCURS WHILE CHANGING LANES ON HIGHWAY AND ACCELERATING TO DO SO, CAR SUDDENLY REFUSES TO CHANGE GEARS, CAR SLOWS DOWN TO 10-15 MPH (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD, CAR TOWED, DEALER RE-PROGRAMS THE TRANSMISSION; ON AUGUST 19TH, 2013, 3 DAYS AFTER THE SECOND FIX, TRANSMISSION FAILS AGAIN, CAR TOWED, DEALER REPLACES COMPUTER MODULATOR, RE-PROGRAMS TRANSMISSION. WE DO NOT TRUST THIS CAR ANYMORE, WE DO NOT BELIEVE IT IS SAFE, AND WE WILL SEEK TO RETURN IT TO THE MANUFACTURER AND GET OUR MONEY BACK. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MANNER IN WHICH THE CONTACT WAS OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 12/20/13*CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE NORMALLY AS THE ACCELERATOR PEDAL HAD TO BE FORCED DOWN IN ORDER FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THE VEHICLE AS THE CLUTCH ASSEMBLY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE CURRENT MILEAGE WAS 3,000. UPDATED 11/19/13*LJ THE CONSUMER STATED THE CLUTCH ASSEMBLY WAS REPLACED ON 8/5/13. THE VEHICLE CONTINUED TO BUCK AND SHAKE DURING ACCELERATION AT LOW SPEEDS. AS OF 11/6/13 THE VEHICLE CONTINUED TO SHAKE. UPDATED 11/25/2013 *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE HIGH VOLTAGE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

STARTED UP CAR AND PUT TRANSMISSION INTO REVERSE. STEERING WAS VERY DIFFICULT. I WAS ABLE TO PULL BACK INTO DRIVEWAY. ERROR MESSAGE INDICATED STEERING ASSIST FAILURE AND THAT SERVICE WAS REQUIRED. I SHUT OFF THE CAR, RESTARTED IT, AND THE STEERING SEEMED BACK TO NORMAL.

TRANSMISSION STICKS IN HIGH GEAR, WILL NOT DOWNSHIFT PROPERLY; CAR NEARLY STALLED ON INTERSTATE AND ALMOST CAUSED TWO SEPARATE ACCIDENTS. HAD TO PULL CAR OVER, TURN OFF ENGINE TO RESET THE TRANSMISSION'S "AI" (AS IT WAS STATED BY A FORD TRANSMISSION SPECIALIST). DESPITE NUMEROUS 'UPDATES' BY FORD (3 NOW) PROBLEM PERSISTS, AND HAS BECOME PROGRESSIVELY WORSE WITH EACH UPDATE. GEARS CONSTANTLY STICK, DO NOT DOWN-SHIFT, OR UP-SHIFT PROPERLY, AND THOSE WERE CONFIRMED BY A FORD TRANSMISSION SPECIALIST. THIS IS ESPECIALLY TRUE WHEN USING SPORT MODE BUT HAPPENS IN DRIVE AS WELL. FORD ENSURES ME THAT NOTHING IS WRONG. I AM A PROFESSIONAL ENGINEER ASSOCIATED WITH THE AUTOMOTIVE INDUSTRY, AND I DISAGREE. STATUTE OF LIMITATIONS WON'T LET ME CLAIM MY BRAND NEW 2012 FORD FOCUS TITANIUM AS A LEMON UNDER THE 'LEMON LAW', BUT IT SHOULD BE.

WE BOUGHT OUR CAR WITH ONLY 7 MILES ON IT. SHORTLY AFTER THE CAR STARTED ROLLING BACKWARDS WHEN SITTING ON A HILL OR STOP LIGHT. CALLED THE DEALERSHIP AND THEY STATED TO BRING IT IN. WELL IT WAS EXPLAINED TO US THAT THE CAR HAD A STANDARD TRANSMISSION AND THAT THIS WAS NORMAL. SO WE LEFT. THEN I WAS SITTING IN THE DRIVEWAY AND OUR GRANDCHILD GOT OUT OF THE CAR WHEN I PUT THE CAR INTO PARK AND IT ROLLED BACKWARDS KNOCKING HIM OVER. CALLED THEM AGAIN, GOT THE SAME ANSWER. THEN THE CAR STARTED TO STAY RUNNING AFTER THE KEY WAS TAKEN OUT. ALSO IT WAS NOT RUNNING WELL . THIS WAS JUST 2 MONTHS LATER. TOOK IT BACK GOT THE SAME ANSWER. WELL CALLED THE OWNER WITH NO RESPONSE. WE HAVE SINCE THEN TAKEN THE CAR BACK FOR THE SAME ISSUE AND STILL GET THE SAME ANSWERS. NOW THERE IS A NEW PROBLEM, ALWAYS FINDING OIL ON THE MOTOR. SO TOOK IT BACK IN AND THEY EXPLAINED TO ME THAT SOMEONE WAS DRIVING THE CAR WITH TWO FEET. THAT'S WHY THE TRANSMISSION WAS STILL SKIPPING. WELL I AM THE ONLY DRIVER OF THE CAR AND I ONLY USE MY RIGHT FOOT. THEY SAID THEY PUT A DIE INTO THE OIL TO SEE WHERE THE LEAK WAS COMING FROM AND WHEN I WENT ANOTHER 1000 MILES TO BRING THE CAR BACK. THEN I GET A CALL FROM THEM AND HAD AN APPOINTMENT. THEY PUT NEW BOLTS IN OUR VALVE COVER AND CLEANED ALL THE OIL UP. HERE IT IS WE HAVE HAD THE CAR OVER A YEAR AND STILL ARE HAVING SUCH TROUBLE WITH IT. SO I HOPE THAT HOPEFULLY SOON THAT THIS DEALERSHIP MAKES GOOD ON THIS CAR. JUST WENT AGAIN THIS LAST MONTH FOR THE 12TH TIME AND

THE INCIDENT HAPPENED ON 8/28/13 AS I TRIED TO PULL ONTO THE BUSY INTERSECTION. MY CAR DID NOT WANT TO CHANGE GEARS AND HAD NO POWER AT ALL. I HAD TO BE TOWED SINCE I WAS OVER AN HOUR AWAY FROM MY HOME. MY CAR HAS BEEN IN THE SHOP SINCE THIS DATE. I CALLED ON 8/30/13 AND WAS TOLD BY THE DEALERSHIP THAT IT WAS OK FOR ME TO TAKE MY CAR AND DRIVE IT OVER THE HOLIDAY WEEKEND. I ASKED IF IT WOULD HURT THE CAR TO DRIVE IT AND ALSO IF IT WOULD BE SAFE. THE TECHNICIANS ASSURED ME THAT IT WOULD BE PERFECTLY FINE AND THAT I WAS TO RETURN THE CAR TO THE DEALERSHIP ON 9/3/13 AND WHEN THE PART CAME IN, THE CAR WOULD BE REPAIRED. I DECIDED TO TAKE MY CAR AND PROCEEDED TO DRIVE IT HOME. APPROXIMATELY ONE HALF MILE DOWN THE ROAD I REALIZED THAT THE CAR WAS HAVING GREAT DIFFICULTY TRYING TO CHANGE GEARS AND HAD NO POWER AT ALL. I WAS ALMOST HIT BY AN ONCOMING CAR BECAUSE MINE WAS STALLED AND JUST SITTING THERE. I DECIDED TO TAKE THE CAR BACK TO THE DEALERSHIP WHERE IT WILL REMAIN UNTIL IT IS COMPLETELY REPAIRED. I LOVE MY FORD FOCUS, BUT DO NOT WANT TO HAVE TO WORRY ABOUT IT BREAKING DOWN ON THE ROAD OR BEING UNSAFE FOR ME TO DRIVE. *JS

I HAVE A 2012 FORD FOCUS ELECTRIC VEHICLE. I HAVE HAD IT FOR LESS THAN NINE MONTHS. IN THAT TIME, WE'VE HAD THE "STOP SAFELY NOW" MESSAGE SIX TIMES. WHEN THIS MESSAGE HAPPENS, YOU HAVE NO OPTION...THE CAR SHUTS DOWN COMPLETELY, REGARDLESS OF WHERE YOU ARE. THREE TIMES THIS HAS HAPPENED IN TRAFFIC, WITHOUT WARNING. TODAY WAS THE SEVENTH TIME THE "STOP SAFELY NOW" MESSAGE APPEARED, STOPPING MY CAR IN TRAFFIC AT A VERY BUSY INTERSECTION. SO FAR, THE RESPONSE FROM FORD HAS BEEN MINIMAL, THEY DON'T REALLY SEEM TO KNOW HOW TO FIX IT NOR DOES THE DEALERSHIP SEEM TOO CONCERNED. ALL INSTANCES OF THIS MESSAGE SEEM TO OCCUR WHILE BREAKING. *JS

SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND HAS TROUBLE COASTING. FEELS LIKE SOMETHING IS DRAGGING IT DOWN. THIS COULD BE VERY UNSAFE, AS THE PROBLEM IS NOT PREDICTABLE, AND COULD POTENTIALLY CAUSE AN ACCIDENT. A 2012 VEHICLE WITH 39000 MILES SHOULD NOT BE HAVING TRANSMISSION PROBLEMS ALREADY.

WHILE DRIVING POWER STEERING ASSIST WARNING CAME ON AND LOST ABILITY TO STEER VEHICLE WHILE DRIVING. TOOK CAR TO DEALERSHIP AND THEY SEEM TO HAVE NO EXPLANATION. VEHICLE IS STILL NOT STEERABLE AT THIS TIME WITH NO RESOLUTION. *TR

WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE REPLACING TRANSMISSION CLUTCHES, THERE IS A BACKORDER OF OVER 8,000 CLUTCHES, WHICH MEANS THAT MANY PEOPLE HAVE TAKEN THEIR CAR IN AND THERE IS NO RECALL FOR THIS CAR AND WE HAVE NO IDEA IF THE CAR WILL BE REPAIRED. THE MANUFACTURER OF THESE PARTS DOES NOT HAVE ANY IN THE WAREHOUSE AND FORD IS ESTIMATING SEPT 7TH WHICH WE DOUBT. THIS CAR IS VERY UNSAFE CAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO SHIFT. . I THINK THERE SHOULD BE A RECALL. AS OF RIGHT NOW WE HAVE FILED COMPLAINTS AND NO LONGER WANT THE CAR BACK. READING BLOGS WE HAVE DISCOVERED THAT THERE ARE STILL PROBLEMS WITH THE TRANSMISSION ON THE 2012 FOCUS AFTER REPAIRS. IF YOU HAVE THIS PROBLEM, FILE A COMPLAINT AND MAYBE THERE WILL BE A RECALL. THEY WILL NOT

I WAS DRIVING DOWN A 35 MPH ROAD, TRYING TO PUSH THE GAS TO GET TO 35 MPH, BUT IT FAILED AND REVVED THE ENGINE AND RPM WITHOUT INCREASING MY SPEED. I WAS GOING 20 MPH AND WORRIED THAT MY SPEED WOULD AFFECT OTHER CARS BEHIND ME TO POSSIBLY HIT ME. THERE IS SOME NOISE COMING FROM THE ENGINE. IT HAPPENED THREE TIMES WITHIN LESS THAN A MILE SO I PULLED OVER OFF THE ROAD TO CHECK AND STILL UNSURE. THE CAR IS STILL BRAND NEW AND ONLY AT ALMOST 16,000 MILES. *TR

VEHICLE VIBRATES ON ROAD AT HIGHWAY AND NON-HIGHWAY ROAD AS WELL. FEELS LIKE FRONT-END WILL FALL OFF. CLUNKING AND VIBRATION FROM FRONT-END. MULTIPLE SERVICE ATTEMPTS FROM FORD DEALERS AND MULTIPLE FRONT SUSPENSION SERVICE REPAIRS; HOWEVER, PROBLEM REMAINS. TEST DROVE 3 BRAND NEW SAME VEHICLES AT DEALERSHIPS AND ALL DO THE SAME. *TR

WAS SITTING AT A STOP LIGHT AFTER LEAVING WORK AND THE "STOP SAFELY NOW" MESSAGE APPEARED. CAR WOULD NOT MOVE. AFTER SEVERAL CYCLES OF TURNING THE CAR ON AND OFF, OPENING AND CLOSING THE DRIVER DOOR, LOCKING AND UNLOCKING THE CAR, IT MANAGED TO RESET ITSELF AND WORK AGAIN, ONLY TO HAVE THE PROBLEM RECUR ABOUT 5 MINUTES LATER, REQUIRING THE SAME STEPS TO RESOLVE THE ISSUE. THE CAR WORKED NORMALLY THE REST OF THE DAY AFTER I ARRIVED AT MY DESTINATION. *TR

WHILE COMING TO A STOP, THE STOP SAFELY NOW WARNING CHIMED AND VEHICLE LOST ALL POWER. IT WOULD NOT GO INTO PARK, OR NEUTRAL TO ALLOW IT TO BE PUSHED OFF THE ROAD. AFTER SEVERAL MINUTES OF POWERING IT ON AND OFF IT EVENTUALLY RESTARTED AND WORKED WITHOUT INCIDENT UNTIL RECENTLY ON 8/15/13 THE SAME MESSAGE OCCURRED AT A STOPLIGHT AND THE CAR AGAIN LOST ALL POWER. AFTER ABOUT 2 MINUTES IT STARTED AND RAN OK. *TR

THIS IS REGARDING FORD FOCUS ELECTRIC 2012. I WAS PULLING OUT OF MY OFFICE PARKING LOT AND DRIVING AT ABOUT 5 MPH. I GOT THE 'STOP SAFELY NOW' WARNING AND WITHIN A FEW SECONDS THE CAR STOPPED AND I COULD NOT DRIVE ANY MORE. FORTUNATELY, IT WAS THE INTERNAL STREET AND AROUND 3 PM WHEN THE TRAFFIC IS VERY LOW. I AM GLAD THIS INCIDENT DID NOT HAPPEN ON THE FREEWAY IN THE LEFT LANE (CARPOOL LANE IN CALIFORNIA). I WAS ABLE TO RESTART THE CAR AND DROVE STRAIGHT TO THE DEALER(FREMONT FORD) BUT THEY DID NOT HAVE TRAINED EV TECHNICIANS TO LOOK AT THE CAR. ASKED ME TO BRING THE CAR BACK ON MONDAY(8/19/20013). NOW THE CAR IS AT THE DEALER. THIS IS SECOND TIME I HAVE ENCOUNTERED THIS ISSUE WITH THIS CAR. THE FIRST TIME I HAD WAS WHEN I WAS PULLING THE CAR OUT OF MY GARAGE AT HOME. FORD EVEN APPLIED MAJOR SOFTWARE UPDATES ON MY CAR IN JULY BUT LOOKS LIKE THE ISSUE IS STILL RECURRING. *TR

CAR STARTED ON THE RIGHT SIDE OF THE CAR WINDOWS STOPPED WORKING AND THE LIGHTS STARTED BLINKING . DEALER REPLACED RIGHT SIDE MODULE . THEN NEXT WAS THE BLUE TOOTH STOPPED WORKING AND THE WHOLE TOUCH SCREEN BLACKED OUT . DEALER REPLACED SYNC MODULE AND NEW TOUCH SCREEN . NEXT WAS THE WIPERS COMING ON BY THERE SELF .DEALER REPLACED WIPER SENSOR . NEXT WAS THE DOOR LOCKS SURGING WITHOUT A KEY IN AND DASH CLUSTER FLOATING . DEALER REPLACED DRIVE MODULE . RIGHT NOW THE TRANSMISSION IS NOT WORKING PROPERLY . I AM JUST SCARED THE DEATH THAT THE CAR IS GOING TO CATCH FIRE WHILE DRIVING THE CAR . *TR

WHEN DRIVING HOME I HEARD A LOUD POP NOISE, THE STEERING BECAME HARD TO CONTROL AND WHEN I MADE A SLOW RIGHT HAND TURN THE RIGHT FRONT TIRE FELL OFF THE CAR. APPLE FORD IS TRYING TO TELL ME I HIT SOMETHING. I WOULD KNOW IF I HIT SOMETHING AND FOR ME TO HIT SOMETHING THAT LARGE I WOULD HAVE SEEN IT, IF THERE WAS A LARGE POT HOLE I WOULD HAVE SEEN IT... THERE IS NO BODY DAMAGE TO THE FRONT END BUMPER OF MY CAR.. I JUST HAD THE TRANSMISSION REPLACED IN THIS CAR, THE SYNC MODULE HAD TO BE REPLACE SINCE I HAD IT.. THE TOW TRUCK DRIVER THAT PICKED UP MY CAR EVEN SAID HE HAD JUST PICKED UP A 2013 FORD FUSION THAT HAD THE EXACT SAME PROBLEM.. AND THE DEALERSHIPS ARE TELLING PEOPLE THEY ARE HITTING SOMETHING!!!!! *TR

JUST PURCHASED A 2012 FOCUS, LOVING THE CAR UNTIL.....THREE WEEKS INTO OWNERSHIP WHILE DRIVING HOME FROM WORK, I NOTICED THE GAS GAUGE SEEMED TO BE ERRATIC....SHOWING 1/2 TANK, FLUCTUATING TO FULL, TO 1/4, BACK UP TO 3/4, DOWN TO 1/2 TANK AND THEN WITHOUT ANY LOW FUEL WARNING AUDIBLE OR VISUAL WARNING .... ALL INSTRUMENT PANEL LIGHTS COME ON, CAR LOSES POWER, STALLS, I TRY TO START CAR, IT WILL NOT START. I BEGIN TO COAST OUT OF LANE AND ONTO THE SHOULDER, AGAIN TRYING TO START CAR AND IT WILL NOT START. I CALL FOR ROADSIDE ASSISTANCE AND FIND THAT I HAVE RUN OUT OF FUEL. HOW COULD THIS BE? I AM PROVIDED WITH A GALLON OF GAS, CAR STARTS UP IMMEDIATELY, I GO TO NEAREST GAS STATION TO FILL UP. GAUGE READS FULL, I'VE DRIVEN 100 PLUS MILES WITHOUT ANY MOVEMENT OF THE GAUGE I START TO SUSPECT THE GAUGE MAY BE FAULTY. I GOOGLE THIS ISSUE AND FIND I AM NOT THE FIRST WHO HAS EXPERIENCED THIS PROBLEM. READING THE FORDFANATIC POSTS IT SEEMS AS IF DEALERS MAKE SEVERAL ATTEMPTS TO RESOLVE ISSUE WHICH LEADS TO SEVERAL DIFFERENT REPAIRS/REPLACEMENTS BEFORE RESOLUTION. THIS IS FRUSTRATING TO THE CONSUMER! APPEARS TO ME, A RECALL WOULD RESTORE FAITH IN FORD AND FORD SERVICE. *TR

THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEYS IN THE IGNITION, THE CENTRAL LOCKING SYSTEM AUTOMATICALLY LOCKED WHILE A CHILD WAS INSIDE THE VEHICLE. THE POLICE WERE CONTACTED FOR ASSISTANCE HOWEVER, A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,600.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.

MYFORDTOUCH: UNABLE TO BE HEARD WHEN I CALL FROM THE CAR USING MY BLUETOOTH CONNECTED PHONE (3 DIFFERENT PHONES USED WITH SAME OUTCOME). WHEN DRIVING IN THE CAR, DIRECTIONS, TRAFFIC, AND TRYING TO GET THE OPERATOR IS NOT POSSIBLE. (NOTE: DIRECTIONS SOMETIMES WORK IF THE CAR IS NOT MOVING.) I TRIED WORKING WITH MY DEALERSHIP (BOB MAXEY FORD IN HOWELL, MI, VISITING THEM MANY TIMES. THE LAST TIME I WAS THERE, THEY BROUGHT IN A FORD ENGINEER (BECAUSE I HAD ESCALATED MY NEED WITHIN THE FORD COMPANY). AFTER THAT IT WORKED "MOST OF THE TIME" FOR A WEEK, WHEN ALL FOUR QUADRANTS ON MY SCREEN SHOWED POWER OFF FOR ABOUT 10 MINUTES THEN SLOWLY EACH QUADRANT POWERED UP. FROM THEN ON I WAS BACK TO WHERE I WAS BEFORE IE NO TRAFFIC, DIRECTIONS, OPERATOR, AND PHONE USE. BOB MAXEY FORD'S SERVICE MANAGER TOLD ME ON MY LAST VISIT THAT THERE WAS NOTHING MORE THEY COULD DO.............I'VE HAD IT!! I'VE PAID FOR SOMETHING THAT DOESN'T WORK.......... :( *TR

I WAS TRYING TO GET OUT OF MY VEHICLE AND THE SEAT BELT WOULD NOT UNLATCH ITSELF, I TRIED EVERYTHING I COULD, IT WOULD NOT RELEASE, UNTIL I YANKED IT OUT, NOW IT WILL NOT LATCH ALWAYS AND WILL NOT UNLATCH. *TR

HAVE HAD ISSUES WITH THIS CAR SINCE AFTER PURCHASING IT NEW ON 12/31/11. 06/08/12, 7148K MI, CAR SHIFTING AT INCORRECT TIMES, CAR WOULD JERK WHEN SHIFTING, AND ROLL BACK AT TIMES ON FLAT SURFACES AND AT TRAFFIC STOPS. ALSO CAR WOULD SHUTTER. SERVICE REPAIR, OPEN RECALL PCM FOR INCORRECT SHIFT/JERKING. 10/16/12-10/17/12, 10437K MI, CAR WOULD MAKE A GRINDING NOISE, NOTICED MOSTLY WHEN TURNING, BUT NOT ALWAYS ONLY WHEN TURNING. SOMETIMES CAR SEEMS LIKE IT WAS A MANUAL SNUBBING OUT. ALSO THE MPG INDICATOR WOULD NOT FLUCTUATE AND STAYED AT 29.9MPG, HAD BEEN STUCK AT 29.9 MPG FOR A FEW MONTHS. SERVICE REPAIR = REPLACE BOTH FRONT SPRINGS AND BEARINGS. 11/05/12-11/07/12, 10950K MI, LAST REPAIR DID NOT FIX THE GRINDING NOISE. MAKES THIS GRINDING NOISE ALSO WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM 1ST TO 2ND GEARS. SERVICE TECHNICIAN SAID THEY COULD HEAR IT SOMETIMES, BUT COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND INSTRUCTED ME TO KEEP DRIVING THE CAR UNTIL IT MADE THE NOISE ENOUGH FOR THEM TO DETERMINE THE PROBLEM. 05/15/13-05/17/13, 13514K MI, CAR WOULD HAVE TROUBLE ACCELERATING, WAS JERKING WHEN TAKING OFF FROM STOPS, MADE GRINDING NOISES WHEN SHIFTING GEARS. 06/12/13, 14103K MI, SINCE CLUTCH REPLACED CAR ROLLS BACK, ON A FLAT SURFACE AND MY CAR ALMOST ROLLED INTO THE CAR BEHIND ME. 07/17/13-07/18/13, 16007K MI, WHEN CAR SHIFTS GEARS IT IS JERKING REALLY BADLY, CAUSING PASSENGERS UPPER BODY TO JERK FORWARD AWAY FROM THEIR SEAT. SHUTTERING AND THE CAR MAKES A BAD GRINDING N

THE POWER STEERING ASSIST FAILS WHILE DRIVING AT SPEED. IT JUST CUTS OFF AND STEERING BECOMES EXTREMELY DIFFICULT. RESTARTING THE CAR SEEMS TO RESET THE PSA AND I CAN DRIVE AGAIN. BUT THIS HAS HAPPENED 7-8 TIMES OVER THE PAST YEAR. I'VE GONE TO THE FORD DEALERSHIP 3 TIMES, AND EACH TIME THEY ACKNOWLEDGE THE ERROR, BUT CANNOT REPLICATE IT AND THEY DO NOT MAKE ANY CORRECTIVE REPAIRS OR ACTION. THEY JUST EXPECT ME TO DRIVE OFF WITH THE CAR WITH THE UNDERLYING PROBLEM STILL IN EXISTENCE - AND THEY'RE AWARE OF THE PROBLEM! AND THEY DO NOT APPEAR TO BE RESEARCHING IT. THIS IS MY FAMILY CAR, AND THIS IS JUST IRRESPONSIBLE OF FORD. PSA IS NOT AN OPTIONAL FEATURE THAT WE CAN LIVE WITHOUT. WE'VE BEEN FORTUNATE THAT THESE FAILURES HAVE OCCURRED UNDER 45MPH AND ON MOSTLY STRAIGHT RESIDENTIAL ROADS. WHAT ABOUT HIGHWAY SPEEDS OR AT A SHARP BEND? WILL IT TAKE LIVES LOST BEFORE THEY EVEN BEGIN TO FIX THE PROBLEM? AND GOOGLE SEARCHES SHOW THAT THIS IS NOT AN ISOLATED PROBLEM AND MANY OTHERS ARE GIVEN THE SHRUG OFF. FORD KNOWS THIS IS A PROBLEM, BUT ARE NOT ADDRESSING IT PROPERLY. PLEASE HELP. *TR