2012 Ford Focus complaints

THE STEERING WHEEL WOULD NOT MOVE, THERE IS AN ERROR MESSAGE, STEERING ASSIST FAULT. IT HAPPENED BEFORE, BUT I TURNED THE CAR OFF AND BACK ON AGAIN AND IT WOULD TURN. BEFORE THIS INCIDENT THERE WOULD BE TIMES WHEN THE A/C FAN WOULD ADJUST ITSELF, BY GOING HIGHER OR LOWER AND THE RADIO VOLUME WOULD INCREASE OR DECREASES WITHOUT ANY HELP FROM ME. THIS PARTICULAR TIME IT WOULD NOT MOVE AND I WAS FORCED TO LEAVE IT IN A PARKING GARAGE OVERNIGHT. WHILE ATTEMPTING TO GET IT TO WORK BY TURNING THE OFF AND ON THE BRAKES WENT ALL THE WAY TO THE FLOOR, SUGGESTING THE WOULD NOT WORK PROPERLY IF I WERE DRIVING THE CAR. WELL, THE CAR SHUT COMPLETELY DOWN AND STARTED TO TRY TO TURN ITSELF ON WITHOUT THE KEY BEING IN THE IGNITION. AFTER WHICH IT WOULD NOT START AT ALL. I HAD IT TOWED IN AND OF COURSE IT IS NO LONGER UNDER WARRANTY. *TR

APPROACHED STOP LIGHT ON A ROAD WITH STEEP INCLINE. CAME TO COMPLETE STOP BEHIND SEVERAL CARS WITHOUT INCIDENT, BUT WHEN PRESSED GAS TO MOVE AT GREEN LIGHT, GEAR (DESPITE BEING AUTOMATIC TRANSMISSION) SLIPPED AND STAYED IN NEUTRAL, REVVING BUT NOT ENGAGING. CAR BEGAN QUICKLY ROLLING BACKWARDS. I WAS ABLE TO YANK EMERGENCY BRAKE JUST BEFORE HITTING THE CAR APPROACHING MINE FROM BEHIND. SIMILAR INCIDENCES HAVE OCCURRED WITH REGARD TO INCORRECT/ DANGEROUS AUTOMATIC GEAR CHANGES -- SUDDEN LOSS OF NEEDED GEAR CHANGE TO ENTER HIGHWAY FROM RAMP (FLAT LAND) AND ALL KINDS OF GEAR CHANGING PROBLEMS (STUCK IN GEAR SEVERAL GEARS TOO LOW OR TOO HIGH) IN HILLY TERRAIN. THIS CAN RESULT IN LURCHING AS WELL. DEALERSHIP CLAIMS NORMAL OPERATION AND SAYS THE CAR ISN'T GENERATING HELPFUL CODES AS A RESULT. *TR

THE VEHICLE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES WHEN STARTING OUT OR ACCELERATING. IT CAN TEMPORARILY STRAND THE DRIVER IN FRONT OF ONCOMING TRAFFIC OR UNEXPECTEDLY LUNGE THE VEHICLE AHEAD FROM A STOP AND I AM CONCERNED OVER THE POTENTIAL FOR CAUSING AN ACCIDENT. IT IS OBVIOUS TO ALL PASSENGERS AND ALL DRIVERS EVERY TIME THE CAR IS DRIVEN. IT HAS BEEN PRESENT SINCE INITIAL BRAND-NEW DELIVERY OF THE VEHICLE AND SEEMS TO BE GETTING WORSE (I AM NOW OVER 20,000 MILES). ONLINE RESEARCH REVEALS THIS IS A WIDESPREAD KNOWN ISSUE WITH THIS VEHICLE. I CALLED THE DEALER, DESCRIBED THE SYMPTOMS, AND ASKED FOR A SERVICE APPOINTMENT. HE STATED THIS IS A KNOWN ISSUE, IS EXPECTED IN THIS UNIQUE TYPE OF TRANSMISSION, AND I NEED TO ACCEPT IT. HE DID NOT FEEL I NEEDED TO BRING THE CAR IN FOR A SERVICE EVALUATION BUT I PERSISTED AND BROUGHT IT IN. WHEN I ARRIVED I WAS GIVEN A PRINTED HANDOUT REGARDING THIS VEHICLE TRANSMISSION THAT AGAIN SUGGESTED THIS BEHAVIOR WAS EXPECTED AND "NORMAL" AND IMPLIED THAT I NEEDED TO ACCEPT IT. INSTEAD OF THE USUAL SERVICE EVALUATION, HE HAD ME DRIVE THE CAR WITH A DEALER REPRESENTATIVE WHO ACKNOWLEDGED THE SYMPTOMS, THAT THIS IS A KNOWN, WIDESPREAD ISSUE AND THAT IT IS EXPECTED BEHAVIOR WITH THIS UNIQUE TRANSMISSION. I WAS SENT HOME WITHOUT FURTHER EVALUATION AND IT WAS IMPLIED THAT I SHOULD NOT BRING BACK THE CAR FOR THIS ISSUE. I FEEL THIS IS A SAFETY ISSUE. I HAVE DRIVEN MANY HUNDREDS OF THOUSANDS OF MILES OVER MANY DECADES AND HAVE NEVER, EVER EXPER

PULLED OUT OF PARKING LOT, THE TRANSMISSION MALFUNCTION INDICATOR CAME ON WITH MESSAGE. CAR WOULD NOT GO ABOVE 10 MPH AND THE TACHOMETER WOULD FLIP FROM ONE SIDE OF THE DIAL TO THE OTHER. PULLED INTO ANOTHER PARKING LOT AND PUT CAR IN PARK AND TRIED TURNING THE CAR OFF AND THEN STARTING THE CAR AGAIN TO SEE IF IT WOULD CLEAR THE ERROR. SAME ERROR AND WILL NOT MOVE ABOVE 10 MPH. HAD CAR TOWED. *JS

DRIVING ON HIGHWAY IN FAST LANE AT 60 MPH, PRESSED FOOT ON ACCELERATOR AND ENGINE REVVED BUT DID NOT INCREASE SPEED. IN FACT, SLOWED DOWN. I WAS ABLE TO PUT HAZARD LIGHTS ON AND GET TO RIGHT SHOULDER (COASTING, NO ACCELERATION POWER AT ALL). ENGINE NEVER DIED. TOWED TO DEALER.(WE HAD EXTENDED WARRANTY). THEY HAD IT 4 DAYS COULD NOT FIND ANYTHING WRONG WITH IT. SINCE NO PROBLEM FOUND WE HAD TO PAY FOR OUR RENTAL AND THEIR DIAGNOSTIC FEES. AFTER RETURNING CAR TO US, SAME THING 2 DAYS LATER. BARELY AVOIDED BEING REAR-ENDED IN INTERSECTION THIS TIME. AFTER THIS 2ND INCIDENT, ENGINE LIGHT STAYED ON. 2ND TRIP TO DEALER, SINCE ENGINE LIGHT WAS ON, THEY WERE ABLE TO ADJUST SOMETHING IN COMPUTER. CAR DID OK NEXT 10 DAYS. THEN STARTED DOING THE 'REVVING ACCELERATOR' BUT NO INCREASE IN SPEED AGAIN--TWICE ALMOST CAUSING ACCIDENTS. TODAY, 5TH EPISODE IN 5TH WEEK, CAR HESITATED, ALL DASH LIGHTS CAME ON, VERY LOUD 'BOOM' OR 'THUD' IN ENGINE. WAS ABLE TO COAST TO SHOULDER. THIS CAR IS DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. FORD DOES NOT WANT TO DO ANYTHING UNLESS THEY HAVE A LIGHT THEY CAN FIX VIA WHAT A COMPUTER TELLS THEM. *JS

TRANSMISSION STARTED JERKING, GRINDING AND NOT SHIFTING PROPERLY. CAR HAS BEEN IN THE SHOP 6-8 TIMES IN THE LAST YEAR. THE LATEST ISSUE WITH THE TRANSMISSION WAS BASICALLY FEELING LIKE IT WENT OUT OF GEAR AND THE CAR HAD NO POWER. DANGEROUS WHEN IT HAPPENS GOING DOWN THE FREEWAY AT 70 MPH AND IN TRAFFIC. DEFINITELY A SAFETY ISSUED AND NEEDS TO BE ADDRESSED. FROM WHAT I SEE ONLINE THE IS HAPPENING WITH MANY, MANY PEOPLE WHO HAVE THE 2012-2013 FOCUS WITH THE DUAL CLUTCH TRANSMISSION. SOMEONE IS GOING TO GET HURT IF THEY DON'T RECALL THIS CAR OR MAKE ARRANGEMENTS FOR A NEW TRANSMISSION TO REPLACE THE CURRENT ONE. *JS

I PURCHASED A 2012 FORD FOCUS LESS THAN A YEAR AGO AND HAVE HAD TROUBLE EVER SINCE. I HAVE HAD MY CAR IN REPAIRED ONCE FOR THE TRANSMISSION ISSUES ACCELERATING AND COASTING. MY CAR IS SHAKING AND HESITATING WITH ANY TYPE OF ACCELERATION. THE CAR IS MAKING A CLUNKING NOISE WHEN DRIVING, TURNING CORNERS AND BRAKING. I AM BEYOND DISAPPOINTED WITH THE QUALITY OF THE 2012 FOCUS. I DROPPED MY CAR OFF AT THE DEALER AND WANTED IT LOOKED ASAP. I ALSO CONTACTED FORD DIRECTLY ABOUT MY CONCERNS, THEY INFORMED ME ABOUT THE DUAL CLUTCH TRANSMISSION AS A REASON FOR THE DRIVE (AN EXCUSE I HAVE HEARD NUMEROUS TIMES FROM THE DEALER). AFTER A COUPLE DAYS THE SERVICE DEPARTMENT CALLED TO LET ME KNOW THEY HAD LOOKED IT OVER AND EVERYTHING SEEMED FINE. THEY LATER TEST DROVE IT AND HE INFORMED ME THAT EVERYTHING LOOKS GREAT AND THAT THE WAY MY CAR IS DRIVING IS JUST THE WAY THESE FOCUS' DRIVE DUE TO THE DOUBLE CLUTCH TRANSMISSION. HE INFORMED ME THAT IT TENDS TO DRIVE THE WAY I WAS DESCRIBING IF PEOPLE HAVE A "LIGHT FOOT", IF I WOULD DRIVE WITH A "HEAVIER FOOT" OR "ACCELERATE FASTER" IT MOST LIKELY WOULDN'T HAVE THESE ISSUES. WHEN I BROUGHT UP THE INSTANCE WHERE THE CAR SHOOK AND MADE A LARGE CLUNK WHEN I TURNED IT OFF, HE STATED THAT IT WAS PROBABLY A "FLUKE". IT IS VERY DISCOURAGING THAT I AM TOLD THAT THIS IS JUST HOW THE FOCUS VEHICLES ARE GOING TO BE. I EMAILED FORD ABOUT THE RESULTS AND HAVE NOT HEARD BACK. I PICKED UP MY CAR AND IT STILL DRIVES JERKY AND THE CLUNKING NOISE IS EVEN LOUDER. I

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION SLIPPED IN AND OUT OF GEAR WITH EXTREME HESITATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS. AN UNKNOWN TROUBLE CODE WAS DETECTED AND THE MECHANIC RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. ADDITIONALLY, THE MOTOR MOUNTS FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

IN THE PAST YEAR, I HAVE EXPERIENCED ISSUES WITH MY TRANSMISSION WHERE MY CAR HAS DIFFICULTIES SHIFTING FROM 1ST TO 2ND GEAR. IT SHUTTERS AND JOLTS, FEELS LIKE I HAVE A MANUAL TRANSMISSION. I COMMUTE DAILY, ESPECIALLY IN TRAFFIC, SO THIS HAS NEVER BEEN ACCEPTABLE. ON JUNE 1ST, I WAS IN A PARKING GARAGE COMING AROUND A CORNER WHEN MY TRACTION CONTROL LIGHT APPEARED AND I LOST POWER TO THE ENGINE. THE INTERIOR LIGHTS, RADIO, AC WERE STILL WORKING, I JUST COULDN'T MOVE THE CAR. I WAS STALLED AND WAS NEARLY HIT A FEW TIMES SINCE I WAS STUCK IN A TURN. I TRIED TURNING THE CAR ON AND OFF, NO LUCK. I HAD MY CAR TOWED HOME, AND FORD TOWED IT TO THE DEALERSHIP THE NEXT MORNING WHERE I WAS TOLD THE CAR WAS STUCK IN GEAR. IT NEEDED A NEW TRANSMISSION MODULE. THE NEW MODULE WAS REPLACED AND I WAS TOLD MY CAR WAS READY FOR PICK UP. I WENT IN THE NEXT DAY, THE PORTER PULLED UP MY CAR AND I COULD NOT DRIVE IT OFF THE LOT, BECAUSE NOW IT WAS STUCK IN "PARK". I WAS VERY FRUSTRATED AND I WAS TOLD BY THE DEALERSHIP THAT THE COMPUTER MAY HAVE HAD A GLITCH WHEN REPROGRAMMING OR IT MAY HAVE RESET ITSELF. I WAS TOLD THIS CAN MORE THAN LIKELY HAPPEN AGAIN, HOW DISAPPOINTING. I DON'T FEEL SAFE DRIVING MY CAR AND ESPECIALLY LONG DISTANCES. I'M AFRAID THIS CAN HAPPEN AGAIN, BUT EVEN WORSE, WHILE I'M ON THE ROAD. NEEDLESS TO SAY I WILL BE LOOKING INTO LEMON LAW OR TRADING IN THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE TRANSMISSION SLIPPED OUT OF GEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED A SECOND TIME AFTER PARKING IN HER RESIDENTIAL GARAGE AND THE VEHICLE WENT FORWARD, CRASHING INTO A WALL. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 12,000.

EASTBOUND ON US 62 HIGHWAY IN TAHLEQUAH, OK WHEN A VEHICLE RAN THE RED LIGHT AT THE INTERSECTION OF SOUTH PARK HILL ROAD RESULTING IN A COLLISION. OUR FOCUS WAS IMPACTED ON THE RIGHT FRONT AND RIGHT REAR. AIR BAGS DID NOT DEPLOY (NEITHER FRONT NOR SIDE). ESTIMATED SPEED AT TIME OF IMPACT WAS 40 MPH FOR OUR FOCUS, 35 - 50 MPH FOR THE OTHER VEHICLE. *TR

UPON STARTING THE CAR A MESSAGE APPEARED THAT STATED 'STEERING MALFUNCTION ASSIST'; THEN DRIVING/STEERING WAS ALMOST IMPOSSIBLE. SHUT THE CAR OFF; THEN RE-STARTED AND IT WAS OK. NEXT DAY THE MESSAGE APPEARED AGAIN. THE CAR IS NOW PARKED WITH PLANS TO TAKE IT IN. *TR

WHILE I AM DRIVING (THIS HAS OCCURRED THREE TIMES) THE CHECK ENGINE LIGHT COMES ON AND THE GEARS KEEP SLIPPING. I TAKE IT IN AND THEY RESET THE COMPUTER OR WHATEVER THEY DO AND IT WORKS FINE RIGHT AFTER BUT CONTINUES TO DRIVE LIKE THE GEARS ARE SLIPPING. *TR

WAS LEAVING MY DESTINATION WHEN THE STEERING WHEEL LOCKED AND SENSOR LIGHT CAME ON STATING STEERING ASSIST FAULT SERVICE REQUIRED. BROUGHT CAR TO GUS MACHADO FORD OF KENDALL WAS TOLD NEEDED NEW POWER STEERING GEAR AND THAT I WOULD HAVE TO PAY $1778.81 TO REPLACE. AFTER RESEARCHING COMPLAINTS ABOUT THE 2012 FORD FOCUS, I COULD NOT BELIEVE HOW MANY CONSUMERS HAD THE SAME PROBLEM. OBVIOUSLY THERE MUST BE A DEFECT IN THIS PARTICULAR PART. THANK GOODNESS I WAS NOT IN THE MIDDLE OF DRIVING WHEN THIS OCCURRED, I COULD HAVE CAUSED A FATAL ACCIDENT. THIS SHOULD REALLY BE INVESTIGATED IN ORDER TO AVOID A FATAL ACCIDENT FROM HAPPENING. I HAVE CONTACTED FORD WITH THIS ISSUE TO GET MY COST COVERED IN ORDER FOR THEM TO REPAIR IT. APPARENTLY THIS IS NOT UNDER WARRANTY. *TR

WHEN EXITING GROCERY STORE PARKING LOT, AS WE PULLED OUT INTO TRAFFIC, THE CAR EXPERIENCE A SUDDEN LOSS OF ACCELERATION/DRIVE TRAIN POWER, WHILE ELECTRICAL SYSTEMS STARTED TO FLASH, AND ELECTRONIC GEAR INDICATOR TRANSITIONED FROM GEAR TO GEAR. RPMS, WERE STILL REGISTERING AND ON ACCELERATION, DRIVE TRAIN WAS UNRESPONSIVE. THIS HAPPENED ALL WHILE IN TRAFFIC, WHEN ONCOMING VEHICLES WERE APPROACHING. WE TURNED ON HAZARD LIGHTS AND MOVED TO THE ROAD SHOULDER. POWERED OFF CAR FOR A MINUTE, THEN RESTARTED. CAR STARTED BUT STILL EXPERIENCED SEVERE HESITATION ON ACCELERATION, AND SEEMED AS IF IT WAS STRUGGLING TO STAY ON. PULLED ONTO A SIDE STREET TO GET OUT OF TRAFFIC, THEN AFTER TURNING CAR OFF, IT WOULD NOT TURN BACK ON. AFTER APPROX. 10 MINUTES, TRIED TO TURN ON CAR AGAIN, AND IT STARTED. WAS ABLE TO CAREFULLY DRIVE CAR HOME, HOWEVER CHECK ENGINE LIGHT HAS NOW BEEN ILLUMINATED. THIS WILL BE THE 5TH INSTANCE (ALL INSTANCES DOCUMENTED BY DEALER, AND SERVICED BY DEALER) THAT THE CAR HAS HAD THIS ISSUE, AND WE HAVE BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP, WITH NO 100% REMEDY BEING GIVEN. WILL BE TAKING CAR IN ONCE AGAIN TO DEALERSHIP FOR SERVICE AND HOPEFULLY RESOLUTION OF THIS ONGOING ISSUE OF HESITATION ON ACCELERATION, AND TOTAL FAILURE OF DRIVE TRAIN DURING VEHICLE OPERATION. *TR

ON-GOING PROBLEMS WITH THE TRANSMISSION. THE FIRST INCIDENT OCCURRED APPROXIMATELY ONE MONTH AFTER PURCHASE. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE SHUDDERING/SHIFTING PROBLEMS THAT I WAS EXPERIENCING WERE "NORMAL" AND THAT THE VEHICLE NEEDED AN ADJUSTMENT PERIOD. I WAS TOLD THAT IT WOULD SMOOTH OUT ONCE IT GOT USED TO MY DRIVING PATTERN. THE PROBLEM CONTINUED UNTIL IT GOT SO BAD THAT I TOOK IT BACK IN DECEMBER 2013 AND THE TRANSMISSION REQUIRED REPAIR. IT WENT BACK TO THE DEALERSHIP IN MAY OF 2014 FOR THE SAME PROBLEM AND THE DEALERSHIP HAD TO REPLACE THE CLUTCH ASSEMBLY AND SEVERAL SEALS. THE VEHICLE SHUDDERS BADLY, ON TAKE OFF, AND HAS BOGGED DOWN TO THE POINT THAT I WAS NEARLY REAR-ENDED, I HAVE ALSO EXPERIENCED PROBLEMS WITH ROLLBACK ON HILLS AND PROBLEMS WHEN TRYING TO ACCELERATE UPHILL. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FOR MORE THAN TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE MAKING TURNS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

WHEN LIGHTLY ACCELERATING FROM A STATE OF REST, THE CAR HESITATES WHEN THE GAS PEDAL PRESSED, EVEN WHEN A LITTLE MORE PRESSURE IS APPLIED. THEN IT UNPREDICTABLY "KICKS" INTO GEAR, FORCING ME TO HIT THE BRAKES TO ACCOMMODATE FOR THE SUDDEN JOLT. IT ALSO SLIDES BACKWARD WHEN RELEASING THE BRAKE ON HILLS. NONE OF THESE ISSUES OCCURRED SEVERELY IN THE FIRST YEAR AFTER PURCHASING THE CAR NEW. THE SYMPTOMS BECAME NOTICEABLE AROUND OCTOBER 2013, AND HAS OCCURRED SINCE, MOST OFTEN IN THE LOWEST GEARS -- SLOWLY BACKING OUT FROM A PARKING SPOTS, STOP & GO TRAFFIC, ETC. I HAD THE CAR SERVICED AT THE DEALERSHIP UNDER WARRANTY THREE TIMES, AND TAKEN TO ANOTHER FORD DEALER FOR A SECOND OPINION. THREE DAYS FROM RECEIVING MY CAR BACK FROM THE DEALERSHIP AFTER THE THIRD SERVICE, THE CAR CONTINUED TO SHUDDER AND HESITATE WHILE APPLYING PRESSURE TO THE GAS. ONLY THIS TIME I NEARLY CAUSED AN ACCIDENT WHILE REVERSING OUT OF A SUPERMARKET PARKING LOT. USUALLY IT SHUDDERS WHEN IN REVERSE, BUT THIS TIME THE CAR DID NOT RESPOND AT ALL WHEN IN REVERSE AND WITH LIGHT PRESSURE ON THE GAS. AFTER ABOUT 3-5 SECONDS OF LIGHT, EVEN PRESSURE ON THE GAS PEDAL TO INCH THE CAR OUT OF THE SPOT, THE VEHICLE SHOT BACKWARD, NEARLY SENDING ME THROUGH THE STORE WALL. FORTUNATELY, NO OTHER VEHICLES OR PEDESTRIANS WERE NEARBY, BUT THIS INCIDENT MAKES ME AFRAID THAT THE CAR IS A DANGER TO MYSELF AND OTHERS. *TR

SHUDDER VIBRATIONS AND ACCELERATION LAG DUE TO THE MALFUNCTION OF THE DTC (DUEL CLUTCH TRANSMISSION) IN MY 2012 FORD FOCUS. *TR

I HAVE A 2012 FORD FOCUS SEL. I AM MAKING PAYMENTS ON THIS CAR. I PURCHASED IT AS A CERTIFIED PRE OWNED. IT HAD ROUGHLY 30,000 MILES ON IT WHEN RECEIVED. IT HAS BEEN 18 MONTHS SINCE DATE I RECEIVED THE CAR. I HAVE HAD IT FOUR TIMES FOR THE TRANSMISSION. ALL FOR THE SAME THING WITCH IS GRINDING OF GEARS, SLIPPING AND NOT SHIFTING PROPERLY. THE DEALERSHIP HAS UPDATED THE SOFTWARE AND OTHER SERVICES ON IT. IT HAS CONTINUED TO DO ALL OF THE STUFF I HAD IT FOR. *TR

THE VEHICLE WOULD NOT START; FORD HAD THE CAR FOR 17 DAYS BEFORE THEY DECIDED IT WAS THE TRANSMISSION CONTROL MODULE; THEY CHARGED US IN EXCESS OF $1400; WE HAVE HAD THE VEHICLE IN FOR SERVICE MANY TIMES OVER THE PAST 2+ YEARS FOR NAVIGATION SYSTEM FREEZE UPS AND NOISE/VIBRATIONS IN THE FRONT END. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 20,000.

AN UNEXPECTED LOSS OF POWER WHILE DRIVING RESULTING IN A STALL-LIKE CONDITION. SHIFTING GEARS LOCK UP. HAVE TO SHUT OFF CAR, LET IT SIT FOR A FEW MINUTES AND RESTART IT. *TR

THE TRANSMISSION VIBRATES IN 1ST AND 2ND GEAR AND SOMETIMES DOESN'T GET INTO PROPER GEAR. WHEN SHUTTING VEHICLE OFF SOMETIMES LURCHES . WHEN STOPPED ON A HILL, IN GEAR, IF YOU TAKE FOOT OFF THE BRAKE THE VEHICLE WILL ROLL BACK LIKE IT'S IN NEUTRAL HAVE RETURNED 3 TIMES TO DEALERSHIP STILL NOT FIXED NEEDS TO BE RECALLED. *TR

CAR'S TRANSMISSION FELT SLUGGISH (HESITATE TO ACCELERATE) AFTER 15-20 MINUTES OF LOW-SPEED DRIVING (0-10MPH) IN A TRAFFIC JAM. TEN MINUTES LATER, ENGINE STALLED ON FREEWAY AT 70MPH. TACHOMETER DROPPED TO 0 AND SPEEDOMETER DISPLAYED WAS 0. CAR RESTARTED, AND CONTINUED TO BE DRIVEN FOR 15 MINUTES. GEAR DISENGAGED WHEN TURNING INTO A PARKING SPACE, CAR ROLLED BACKWARDS. POWER DID RESUME AFTER 2 SECONDS WHILE CONSTANTLY GIVING GAS. RESTARTED THE CAR AFTER AROUND 30 MINUTES, CAR STALLED AGAIN FEW MINUTES LATER. ENGINE WOULD NOT RESTART INSTANTLY. ONLY CLICKING NOISE WAS HEARD IN THE ENGINE BAY WHEN TURNING KEYS. WAITED 10-15 MINUTES TO RESTART. CAR ACCELERATED TO 70MPH BEFORE STALLING AGAIN AFTER 1-2 MINUTES. GEAR INDICATOR WAS FLASHING. WHEN THE CAR STALLED, ENGINE RAVED WITH LOST OF POWER FOR 1-2 SECONDS. CAR FELT LIKE IN NEUTRAL EVEN SHIFTER WAS IN DRIVE. TACHOMETER THEN DROPPED TO 300RPM AND NEVER RAV AGAIN. CAR WAS PULLED OVER. THE CYCLE OF STALLING AND RESTART REPEATED 5-6 TIMES UNTIL I ARRIVED HOME. THE NEXT DAY CAR WAS DRIVABLE AGAIN (I ONLY HAVE A 5-MILE COMMUTE). SIMILAR TROUBLES OCCURRED THREE WEEKS AGO WHEN CAR WAS TOTALLY DISABLED AFTER 20-30 MINUTES PARKING LOT DRIVING. CAR HARDLY RESTART AND REFUSE TO GO INTO GEAR. GEAR INDICATOR CONSTANTLY BLINKED. I PREVIOUSLY THOUGHT THE ISSUES WERE RELATED TO THE USAGE OF S GATE, WHERE IT HAPPENED FOR TWO INSTANCE. THERE ARE 3 OCCURRENCES OF SIMILAR TROUBLES. FIRST TIME WAS ABOUT A MONTH AGO WHEN CAR REFUSED TO START, BUT IT WAS

RECALL 12S29 WAS SUPPOSEDLY DONE BY HUFFMAN FORD IN APRIL 2014, BUT THE VEHICLE IS STILL HAVING THE SAME MALFUNCTION. THE WIPERS WILL ACTIVATE INTERMITTENLY WITHOUT WARNING. I BELIEVE THE RECALL WAS NOT PERFORMED OR IMPROPERLY PERFORMED. I CONTACTED FORD MOTOR COMPANY (CASE # 4508297) AND THEY ARE INSTRUCTING ME TO GO TO A FORD DEALERSHIP AND PAY THE DEALERSHIP TO HAVE IT DIAGNOSED. THEY SAID THAT ONLY AFTER I DO THAT WILL I POSSIBLY RECEIVE ASSISTANCE FROM THEM. I FEEL LIKE THEY SHOULD BE COMPELLED TO RE-EXAMINE THIS VEHICLE AT NO CHARGE TO ME TO VERIFY THE RECALL HAS BEEN PERFORMED OR PERFORMED PROPERLY. MY WIFE IS DISABLED AND WE DO NOT HAVE THE MONEY TO PAY THE DEALERSHIP $106.00 TO DIAGNOSE THIS PROBLEM, AND WE SHOULDN'T HAVE TO. *TR

MY 2012 FORD FOCUS HAD THE CONTROL MODULE (TCM, PCM) TRANSMISSION THAT JERKS IN LOW GEAR. I WAS NOT TOLD AT TIME OF PURCHASE ABOUT THE DUAL TRANSMISSION. I PURCHASED THE CAR AUGUST 2012. *TR

WATER POURING IN FROM SUNROOF MY SON SAID IT HAPPENS EVERY TIME IT RAINS. *TR

4 TRANSMISSION FAILURES IN 25K MILES STILL HAVE PROBLEMS WITH TRANSMISSION SLIPPING, JUMPING, LURCHING HESITATES GRINDING AND SHUTTERS, WHEN YOU PRESS ON THE GAS FROM A STOP IT SOMETIMES JERKS YOU INTO MOVEMENT OR IF YOU PRESS THE GAS A BIT HARDER IT WILL SHUTTER, THE MORE WE DRIVE THE WORST IT JUST UNTIL IT COOLS DOWN. *TR

TRANSMISSION WAS SHIFTING POORLY, THEN LIKE AN ENGINE MISS, POWER LOSS, STEP ON GAS IT SLOWED DOWN, TURNED CORNER AT INTERSECTION AND ALMOST DIDN'T MAKE IT THRU INTERSECTION. VERY LIGHT FOOT ON THE ACCELERATOR WOULD ALLOW IT TO GAIN SPEED. MISSED 1ST GEAR ON STOP AT STOPSIGN, TOOK OFF IN 2ND OR 3RD (AUTOMATIC)/ CHECK ENGINE LIGHT WAS ON UNTIL I GOT HOME, SHUT IT OFF. STARTED BACK UP AND RAN FAIRLY WELL TO DEALERSHIP. THIS IS SECOND TIME IN A WEEK I'VE HAD TO DEALER. THEY DID A TSB ELECTRIC RESET OF SHIFT POINTS AND SAID IT WAS ALL RELATED. I WAS CHARGED FOR THAT EVEN THO THERE WAS A TSB PERFORMED. ALSO MY RF WINDOW MOTOR IS OUT. IT WAS RARELY USED AS I COMMUTE ABOUT 55 MILES A DAY SOLO. *TR

2012 FORD FOCUS 24,000 MILES. DURING ROUTINE MAINTENANCE PERFORMED BY THE DEALER, IT WAS DISCOVERED THAT A PAIR OF TIRES HAD SEVERE ABNORMAL WEAR. TIRES HAVE BEEN ROTATED PER CAR MANUFACTURE SPECIFICATIONS. DEALER REPORTED THIS IS NORMAL FOR THIS CAR AND PURCHASING A NEW PAIR OF TIRES WOULD RESOLVE THIS ISSUE. UPON MY INVESTIGATION, CUPPING IN A 2012 FORD FOCUS IS DIRECTLY RELATED TO NO CAMBER ADJUSTMENT TO THE REAR SUSPENSION. CUPPING ALSO REDUCES TRACTION AND BRAKING POWER. MY CONCERN IS FOR SAFETY, AND BELIEVE THE CAR MANUFACTURE HAS FAILED TO PROPERLY DESIGN THE GEOMETRY OF THE SUSPENSION CORRECTLY TO MEET. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500, AND THE CURRENT MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED. AS A RESULT, THE ENGINE DROPPED AND DAMAGED THE AXLE AND CVC JOINT. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT WAS CONSTANTLY BECOMING STUCK PREVENTING THE PASSENGER FROM EXITING THE VEHICLE IN A TIMELY FASHION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.

APRIL 2011 -- ISSUES BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. COMPLETE ELECTRICAL SYSTEM SHUTDOWN (CAUSING AIR/RADIO/SYNC SYSTEM TO BE OF NO USE). BROUGHT VEHICLE IN BECAUSE I WAS SCHEDULED TO GO ON ROAD TRIP TO MASS. (SYNC SYSTEM SHUT DOWN IN ROUTE TO MASS.). SOON THEREAFTER, THE JERKING AND SHAKING OF THE VEHICLE. EACH TIME I CALLED OR BROUGHT THE VEHICLE IN, I WAS TOLD "WE CANNOT REPLICATE THE PROBLEM". BACK AND FORTH MEETING WITH MANAGEMENT AT WALDORF FORD DEALERSHIP AND PHONE CALLS WITH FORD IN DETROIT. CONTINUED ISSUES WITH THE JERKING AND VIBRATING OF VEHICLE; CONTINUED COMPLAINTS THAT THE RPM NEEDLE WOULD RACE UP AND DOWN AND THE ENGINE WOULD REVVED BECAUSE THE ENGINE WAS NOT GETTING INTO GEAR; MAY 2013 50K MILES -- WHILE IN COLUMBIA, MD WAS STILL HAVING THE JERKING AND "SHIFTING" ISSUES THAT THE DEALERSHIP "COULD NOT" AND I RECEIVED A MESSAGE ON THE VEHICLE THAT SAID TRANSMISSION FAILURE SERVICE IMMEDIATELY. I WAS IN TRAFFIC AND WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS UNTIL I ARRIVED AT A FRIEND'S. DROVE HOME HOURS LATER; TRANSMISSION/POWERTRAIN SYSTEM "FIXED"; MAY 2014 74K MILES -- JERKING/VIBRATING/GRINDING SOUNDS; ENGINE LIGHT ON AND OFF (NOT FLASHING); VEHICLE NOT GETTING INTO GEAR FROM A DEAD STOP AND ABOVE 50 MPH; AUTOZONE PLUGGED INTO VEHICLE SYSTEM AND RECEIVED FOLLOWING MESSAGE/CODE P2862 "SHIFT FORK 'B' ACUATOR CIRCUIT HIGH" UNABLE TO ACCESS ANY INFORMATION ABOUT THE PROBLEM; AN ISSUE WHICH FORD CONSIDERS A "COMMON FAILURE" WITH THIS VEHICLE. NOTHI

WAS DRIVING ON THE STREET FOR ABOUT 25 MINUTES AND WHEN I STOPPED BEHIND ANOTHER CAR ON A STOP SIGN, THE CAR WOULD NOT ACCELERATE, IT HAPPENED TO MY SON ALSO WHO TOLD ME TO TURN THE CAR OFF AND THEN RE-START IT, IT DID, BUT WHEN MY SON TOOK THE CAR TODAY, IT HAPPENED TO HIM AND THIS TIME WOULD NOT START. WENT TO HELP HIM 20 MINUTES LATER AND THIS TIME IT TURNED ON, I DROVE BEHIND HIM ALL THE WAY HOME (ABOUT 30 MINUTES) AND MO PROBLEM? CAN'T TRUST TO DRIVE THIS CAR ANY MORE, I'M TAKING IT TO THE DEALER ON WEDNESDAY (EARLIER APPOINTMENT THEY HAD), BUT AFTER READING THE COMPLAINTS I'M AFRAID I CAME TO BE ANOTHER VICTIM, JUST BOUGHT THE CAR LAST DECEMBER 2013! *TR

MY CAR WOULD NOT GO INTO THE CORRECT GEAR WHEN I SLOWED DOWN TO TURN A CORNER. COMING OUT OF THE TURN IT STALLED INTO NEUTRAL . MY CAR HAS A RATTLE AND JERKING WHEN I'M GOING LESS THAN 5 MPH SOMETIMES. THIS CAR DOES NOT CHANGE GEARS SMOOTHLY! I RECENTLY RENTED A 2013 FOCUS AND IT DRIVES GREAT. MY 2012 FORD FOCUS IS HORRIBLE. *TR

DRIVING DOWN HIGHWAY, CAR LOST POWER, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. WOULD NOT ACCELERATE, BRAKES WOULD NOT FUNCTION PROPERLY TO STOP. WHEN I FINALLY GOT THE CAR STOPPED IN A PARKING LOT NEXT TO MY PLACE OF BUSINESS, THE CAR WOULD NOT START UP AGAIN, AND WHEN IT DID, IT WOULD NOT GO INTO ANY GEAR. SAT IN THE PARKING LOT FOR 30 MINUTES TRYING TO GET THE CAR TO START UP AND GO INTO GEAR. WHEN IT FINALLY DID GO INTO GEAR, I GOT IT TO MY PLACE OF BUSINESS 2 BLOCKS DOWN AND PARKED IT. I AM AFRAID TO DRIVE THE CAR AS IT IS A MAJOR SAFETY ISSUE. THERE HAVE BEEN RECALLS ON THE ELECTRIC VERSION OF THIS CAR, BUT NOT THE GASOLINE VERSIONS. THIS NEEDS TO BE A RECALL ON ALL OF THESE MODELS AS THERE ARE SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT THE SAME ISSUE. FORD WILL NOT DO ANYTHING ABOUT THESE ISSUES UNLESS THE CAR IS TAKEN TO ONE OF THEIR DEALERSHIPS, WHICH IN PAST EXPERIENCE, THEY DON'T DO ANYTHING AT THE DEALERSHIP EXCEPT OVERCHARGE FOR DIAGNOSING THE CAR, AND FOR THEM TO TELL YOU NOTHING IS WRONG WITH IT AND THAT THEY KNOW THERE ARE ISSUES WITH THE CARS, BUT THEY DO NOT HAVE A FIX FOR THEM AND THEY CAN CHANGE THE PARTS, HOWEVER THAT WILL NOT SOLVE THE PROBLEM AND IT WILL HAPPEN AGAIN. I HAVE BEEN TOLD THIS BY THE MANAGER AT A DEALERSHIP AND HE HAS STATED THERE IS NOTHING HE CAN DO TO CHANGE THE SITUATION. THIS IS A MAJOR SAFETY ISSUE AND SOMEONE NEEDS TO LOOK INTO FORD FOR THE SAME ISSUES GM IS HAVING WITH THEIR SMALL CARS. *TR

CAR SITTING IN DRIVEWAY. WENT TO START WOULD NOT EVEN TURN OVER. CAR COMPLETELY LOCKED OUT. HAD IT TOWED TO WINNER FORD IN DOVER DELAWARE. CAR IS NOT EVEN 3 YEARS OLD SPENT OVER $700 IN REPAIR WORK. THEN ON 4/14/14 CAR BROKE DOWN AGAIN IN DRIVEWAY AGAIN. HAD IT TOWED TO WINNER FORD IN DOVER DELAWARE. NOW THE DEALERSHIP REPLACE THE BATTERY SAID IT WAS COMPLETELY DEAD. THE BATTERY IS NOW EVEN 3 YEARS OLD! I AM VERY FUSTRATED AND WINNER FORD WOULD NOT PROVIDE ME WITH ANY CREDIT OR REIMBUSEMENT OF MY EXPENSES. THEY KEPT USING THE CAR IS OUT OF WARRENTY. I AM A FIRST TIME BY OF FORD PRODUCTS WILL NOT BUY ANOTHER FORD PRODUCT OR USE A FORD PRODUCT EVEN IF IT WAS GIVEN TO ME FOR FREE. QUALITY OF THEIR CARS IS AWFULL AND THE CUSTOMER SERVICE AT THE DEALERSHIP IS EVEN WORSE.KEPT HIDING BEHIND THE WARRENTY TERMS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED SEVERAL TIMES BEFORE THE RESUMING TO NORMAL ACCELERATION. THE FAILURE RECURRED ON SEVEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 MILES AND THE CURRENT MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEAR SWITCH WARNING LIGHTS ILLUMINATED. THE DOOR CHIME SOUNDED AND THE VEHICLE WAS ABLE TO RESTART APPROXIMATELY 15 MINUTES LATER. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

I HAVE A FORD FOCUS 2012 SE WITH WINTER AND COMFORT PACKAGES. MY VEHICLE SUDDENLY SWAPPED UP FROM 79 MPH TO 81 MPH WHEN I PRESSED THE DOWN BUTTON TO SLOW THE CAR. *TR

THERE HAVE BEEN MANY COMPLAINTS ON THE FORD FOCUS LATELY THAT INVOLVE THE TRANSMISSION AND I AM INCLUDED IN THOSE COMPLAINING. MY AUTOMATIC CAR EITHER WON'T SWITCH GEARS AND SOUNDS LIKE I'M PRESSING THE GAS WHILE IN PARK THEN VIOLENTLY LUNGES FORWARD OR WHILE DRIVING AT AN AVERAGE SPEED LIKE 40 IT'S JUST STOPS COMPLETELY IN THE ROAD. IT ALSO WILL NOT ACCELERATE QUICKLY MAKING IT VERY DANGEROUS TO MERGE ON TO A FREEWAY. LIVING IN LOS ANGELES THIS POSES A HUGE THREAT TO GETTING IN SEVERAL ACCIDENTS. AFTER 3 NEAR AND SEVERELY CLOSE BUT AVOIDED ACCIDENTS I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND I WAS TOLD THERE WAS A 3-5 WEEK WAITING LIST TO HAVE MY CAR EVEN LOOKED AT TO PROVE THAT IT WAS IN FACT THE PROBLEM ALL OTHER FORDS WERE ENCOUNTERING. AFTER CALLING ROUND TO SEVERAL DEALERS IN A 30 MILE RADIUS I FOUND ONE KIND MAN WHO SAID HE COULD LOOK AT WITHIN 3 DAYS. AFTER BEING DIAGNOSED AS THE CLUTCHES NEEDING TO BE REPLACED AS THEY THOUGHT WOULD BE THE ISSUE, I WAS TOLD IT WOULD TAKE UP TO ANOTHER 3-4 WEEKS TIL MY CAR WAS ACTUALLY REPAIRED LEAVING ME ALREADY OUT OF POCKET FOR A WEEK FOR A RENTAL CAR. THE DEALER SUGGEST I OPEN A CASE WITH FORD TO REQUEST A LOANER CAR FOR THE DURATION OF MY REPAIR AS IT SEEMS RIDICULOUS THAT I BE PAYING $ OUT OF POCKET FOR AN ISSUE THAT THEY CAUSED WITH A FAULTY PART. 4 DAYS LATER AND FORD STILL HAS NOT DECIDED WHETHER MY REQUEST IS REASONABLE. EVERYDAY I'M SPENDING MONEY WHILE MY INOPERABLE CAR SITS AT A DEALERSHIP WAITING TO FIND OUT IF

I PURCHASED MY VEHICLE IN DECEMBER OF 2012 AND BY MAY OF 2013, THE VEHICLE HAD BEEN IN AND OUT OF THE SHOP FOR MONTHS. THE MOST SUBSTANTIAL ISSUE WAS AN ISSUE WITH SPEED CONTROL IN THE CAR WHILE ON THE FREEWAY. AT ABOUT 20 MILES AN HOUR THE CAR WOULD HAVE DIFFICULTY GOING UP TO 40MPH, BUT WOULD THEN JERK UP TO HIGHER SPEEDS AFTERWARD. THE CLUTCH SYSTEM WAS REPLACED IN THE CAR ON MAY 24, 2013 AND SEEMED TO BE FINE, BUT I STILL FILED A CLAIM WITH THE FORD MOTOR COMPANY. LAST WEEK ON MAY 14, 2014 THE BEGAN TO HAVE THE SAME TRANSMISSION ISSUES. I CONTACTED FORD AGAIN AND WAS TOLD TO TAKE IT IN, AS IT WAS COVERED UNDER THE 12 MONTHS/12000 MILES EXTENDED PARTS WARRANTY. MY CAR IS CURRENTLY BACK IN THE SHOP AND I AM CONCERNED THAT THIS ISSUE WILL NOT BE RESOLVED. I'M ALSO CONCERNED THAT THERE WAS ALREADY A RECALL ON THIS VEHICLE IN 2012 FOR TRANSMISSION ISSUES AND LITTLE IS BEING DONE NOW TO RECTIFY THIS DANGEROUS ISSUE. *JS

TRANSMISSION ISSUES, JERKING, JUMPING, JOLTING FORWARD, SLUGGISH, LACK OF POWER, FEELS LIKE THE CAR IS GOING TO CUT OFF. THIS HAPPENS AT SLOW SPEEDS, FAST SPEEDS, AT A STOP, IDLING, ETC. YOU NAME A CONDITION OF THE CAR AT VARIOUS SPEEDS AND IT HAS TRANSMISSION ISSUES. I TOOK IT TO FORD TO FIX AND THEY SAID IT WAS A "KNOWN" ISSUE, THEY UPDATED THE SOFTWARE AND CALIBRATED. IT STILL HAS THE SAME ISSUES, THE PROBLEM IS NOT RESOLVED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE LEAKED A SMALL AMOUNT OF OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,971.

THE TRANSMISSION IN THIS VEHICLE HESITATES AND SHUTTERS. I HAVE BEEN TOLD THIS IS NORMAL FOR THIS TYPE OF TRANSMISSION. I DON'T BELIEVE IT IS NORMAL, DUE TO THE FACT THAT THE PROBLEM IS GETTING WORSE, AS IT DID NOT DO THIS FOR THE FIRST TEN THOUSAND MILES. IN MY OPINION IT MAKES THE CAR UNSAFE BECAUSE OF HESITATION FROM A STOPPED POSITION. ALSO FROM A STOPPED POSITION ON A SMALL INCLINE THE CAR WILL SHAKE SOMEWHAT VIOLENTLY DURING TAKE OFF. THE SHAKING IS BAD ENOUGH TO MAKE ME BELIEVE THAT IT COULD BE DOING DAMAGE TO OTHER COMPONENTS TO THE DRIVE TRAIN AND COMPONENTS OF ANY OTHER SYSTEMS. ALSO WHO WANTS TO SPEND TWENTY THOUSAND DOLLARS AND UP FOR A VEHICLE THAT ACCELERATES AND SHIFTS NO BETTER THAN A CAR FROM THE 80'S. I HAVE LOST ALL FAITH IN QUALITY CONTROL. THANK YOU. *TR

SINCE I'VE OWNED THE CAR, I'VE TAKEN IT BACK TO THE DEALER MORE THAN TWELVE TIMES. I BOUGHT IT NEW AND HAVE PROBLEMS WITH TRANSMISSION SLIPPING, JUMPING, LURCHING. I HAVE BEEN HAVING THESE ISSUES PLUS ISSUES WITH THE RADIO CONSTANTLY RESETTING ITSELF SINCE THE DAY I BOUGHT THE CAR. THE DEALER CLAIMED TO ME THAT THE REASON MY CAR TIMES BACKWARDS AFTER COMING TO A STOP WAS TO SAVE FUEL, THEN THERE WAS A RECALL ON THE CAR TO HAVE THE TRANSMISSION REPROGRAMMED TO STOP IT. I HAD THIS DONE, BUT IT STILL OCCURS WITH MY CAR. *TR

WE HAD A PROBLEM WITH FORD MOTOR COMPANY OVER OUR 2012 FORD FOCUS . AS BACKGROUND, WHILE MY WIFE WAS DRIVING 40 MPH ON A STRAIGHT ROAD THE CAR STEERING LOCKED AND PULLED HER INTO A CURB CAUSING A BROKEN WHEEL, RIM, AND TIE ROD (ESTIMATED AT $1500 TO REPAIR BY BOB TOMES FORD IN MCKINNEY TEXAS). AFTER THE CAR SETTING AT THE DEALERSHIP WAITING FOR WORD FROM FORD'S CORPORATE OFFICE FOR SEVEN WEEKS WE JUST FOUND OUT THEY ARE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. IT'S PRETTY INCREDIBLE TO ME THAT IT TOOK FORD SEVEN WEEKS TO RESPOND WHILE I MADE TWO CAR PAYMENTS AND PAID FOR INSURANCE THROUGHOUT THAT TIME WITHOUT A CAR. WE HAD FOUND THROUGH RESEARCH ON THE WEB THAT MANY PEOPLE ARE REPORTING STEERING PROBLEMS ON THE 2012 FORD'S FOCUS. FOR YOUR INFORMATION WE DO NOT FEEL SAFE WITH THIS CAR AND ARE ASKING BOB TOMES FORD TO HELP US RESOLVE THE ISSUE LOCALLY SINCE FORD HAS NOT OFFERED ANY HELP. *TR

I BOUGHT THE FOCUS NEW A COUPLE OF YEARS AGO. AT FIRST IT SEEMED TO DO WELL BUT FOR THE PAST YEAR, AND MORE OFTEN RECENTLY, THE TRANSMISSION HAS BEEN SHUTTERING AND I HEAR A GRINDING SOUND COMING FROM UNDERNEATH THE CAR. I HAVE NOTICED IT ONLY HAPPENS AT LOWER SPEEDS(BELOW 15MPH) WHEN IN 1ST OR 2ND GEAR. WHEN YOU PRESS ON THE GAS FROM A STOP IT SOMETIMES JERKS YOU INTO MOVEMENT OR IF YOU PRESS THE GAS A BIT HARDER IT WILL SHUTTER THROUGH 1ST GEAR AND JUMP INTO 2ND GEAR. I HAVE FOUND IT TO BE A PROBLEM DRIVING AROUND TOWN OR WHEN MERGING ONTO A FREEWAY WHERE SOME ACCELERATION IS NEEDED TO GET TO SPEED. *TR