2012 Ford Focus complaints

MY DRIVERS SIDE DOOR OPENED WHILE BEING OPERATED AND WOULD NOT LATCH SHUT. I TRIED SEVERAL TIMES TO SHUT IT AND IT WOULD NOT STAY SHUT. I HAD TO FINISH MY DRIVE TO WORK HOLDING THE DOOR SHUT. IM GLAD IT WAS A DOOR THAT I COULD HOLD SHUT BECAUSE HAD IT BEEN ANY OF THE OTHER DOORS, THERE COULD HAVE BEEN A COLLISION. I HAD TO HAVE THE DOOR REPAIRED MYSELF SINCE IT IS NOT UNDER WARRANTEE. I UNDERSTAND THAT OTHER MODELS WERE RECALLED AND MINE WASN'T BECAUSE A DIFFERENT COMPANY MADE THE SPRING WHICH IS APPARENTLY WHAT FAILED. IM SURE THAT BOTH COMPANIES MADE THE SPRING TO THE SAME SPECIFICATIONS AND THAT THE FAULT IS IN THE DESIGN NOT THE COMPANY THAT MAKES THE SPRINGS.

DOOR LATCH RECALL MY VEHICLE'S DRIVER SIDE DOOR SWUNG OPEN WHILE MAKING A RIGHT HAND TURN ON A BUSY HIGHWAY STREET AND WOULD NOT LATCH BACK WHEN ATTEMPTED TO CLOSE. I TOOK THE CAR INTO THE DEALERSHIP TO BE REPAIRED. THE SAME DAY I RESEARCHED AND FOUND A RECALL THAT WENT INTO AFFECT ON 8/4/16 THAT DESCRIBES EXACTLY WHAT HAPPENED TO ME AND COVERS THE EXACT CRITERIA OF THE RECALL TO INCLUDE, MAKE, MODEL, YEAR OF MANUFACTURE AND LOCATION IT WAS MANUFACTURED. THE DEALERSHIP ADVISED THERE WAS NO ACTIVE RECALL FOR MY VEHICLE SO I ESCALATED TO THE MANUFACTURE. AFTER SPEAKING WITH MULTIPLE FORD CUSTOMER CASE ASSOCIATES THEY OPENED A CASE ADVISING ME THAT IT APPEARS MY CAR IS ELIGIBLE FOR THE RECALL BUT BECAUSE THE RECALL WAS SO NEW THAT NONE OF THE CONSUMERS VIN NUMBERS HAVE BEEN TIED TO THE RECALL, THEREFORE, THEY COULD NOT ASSIST ME. THE DEALERSHIP IS ADVISING ME THAT I NEED TO PAY FOR THIS RECALL WORK AND WHEN THEY EVENTUALLY ADD MY VIN TOT HE RECALL THAT THEY WOULD REIMBURSE ME FOR THE REPAIR. I DO NOT FEEL AS THOUGH I SHOULD PAY FOR THIS REPAIR OUT OF POCKET DUE TO THE KNOWN RECALL THAT EXISTS. FORD WAS UNABLE TO ASSIST ME WITH THE RECALL REPAIR AND THE VEHICLE IS STILL SITTING AT THE FORD DEALERSHIP AWAITING REPAIR.

DRIVERS DOOR OPENED DURING A TURN. DOOR WOULD NO LONGER LATCH CLOSED. THIS CAR WAS IN DALLAS TX TILL ABOUT 3 MONTHS AGO. I AM THE ORIGINAL OWNER.

WE HAVE HAD OUR 2012 FORD FOCUS FOR 3 YEARS. IN THE LAST YEAR, THE DOOR LATCH THAT KEEPS THE DOOR SHUT, HAS BROKEN! THE FIRST INCIDENT HAPPENED JUNE 2015. WE WERE IN A PARKING LOT AND OUR PASSENGER TRIED TO CLOSE HER DOOR (BACK LEFT) AND IT WOULDN'T STAY SHUT. UNFORTUNATELY, SHE HAD TO HOLD THE DOOR UNTIL WE MADE IT HOME SAFELY. WE DIDN'T THINK MUCH OF IT AT THE TIME, WE FIGURED SHE'D PROBABLY SLAMMED IT TOO HARD OR GOT THE SEAT BELT STUCK. WE PURCHASED THE PART FOR $120 AND DECIDED TO FIX IT OURSELVES SINCE THE DEALERSHIP WAS CHARGING $600! FAST FORWARD TO TWO DAYS AGO. WE WERE ON OUR WAY BACK HOME WHEN MY HUSBAND TURNED LEFT AND THE BACK RIGHT DOOR SWUNG WIDE OPEN! OUR 15 MONTH OLD SON WAS SITTING IN THE BACK, AND I FRANTICALLY TOLD MY HUSBAND TO PULL OVER, THINKING THAT MAYBE SOMEHOW HE MIGHT'VE OPENED IT- ALTHOUGH HIS CAR SEAT REAR FACES AND ITS PHYSICALLY IMPOSSIBLE FOR HIM TO HAVE BEEN ABLE TO REACH THE HANDLE SINCE HIS CAR SEAT IS IN THE MIDDLE. WE PULLED OVER, AND AFTER MULTIPLE ATTEMPTS TO SHUT IT, WE FINALLY REALIZED WHAT WAS GOING ON.THE LATCH HAD BROKEN AGAIN, BUT THIS TIME ON A DIFFERENT DOOR! WE CONTACTED THE DEALERSHIP AND THEY CAN'T DO ANYTHING BECAUSE IT'S NOT ON RECALL.THEY WERE ANYTHING BUT HELPFUL OR UNDERSTANDING! I DON'T GET WHY THIS HASN'T BEEN TAKEN CARE OF BECAUSE AFTER GOING ONLINE, I HAVE SEEN THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THE EXACT VEHICLE! THIS IS A HUGE SAFETY HAZARD AND SHOULD BE DEALT WITH IMMEDIATELY! HOW MANY INCIDENTS NEE

THE DRIVER SIDE DOOR LATCH WOULD NOT LATCH. I HAVE READ THAT THIS IS A COMMON FAILURE NOT ONLY IN THE FOCUS BUT IN MANY OTHER FORD MODELS MANY OF WHICH HAVE ALREADY BEEN RECALLED. THE CAR WAS LUCKILY STATIONARY WHEN THE FAILURE OCCURRED.

DRIVER DOOR LATCH FAILED WHILE DRIVING ON HIGHWAY, SLIGHTLY TURNING RIGHT TO CHANGE LANES. DIVER DOOR OPENED, AND LATCH WOULD NOT RE-ENGAGE. DOOR HAD TO BE HELD SHUT UNTIL IT COULD BE SAFELY PARKED, THEN TIED SHUT FROM INSIDE TO TRAVEL TO DEALERSHIP.

DRIVER'S DOOR FLEW OPEN ALMOST HITTING ONCOMING TRUCK WHILE DRIVING MY DAUGHTER TO SCHOOL. FORD DEALER COULD NOT GUARANTEE SAME DAY FIX, LOCAL MECHANIC HAD TO ORDER PART, ENTIRE DOOR MECHANISM PLUS LABOR $450 AND ONE MISSED DAY OF WORK.

THE DOOR LATCH IS BROKEN, AND THE DOOR WILL NO LONGER CLOSE PROPERLY. WHEN EXITING THE VEHICLE, WE NOTICED THE DOOR WOULD NO LONGER CLOSE.

DRIVER DOOR WON'T CLOSE. CAR WAS IN MOTION WHEN DOOR JUST OPEN. IT WILL NOT CLOSE. STAY'S AJAR.

TODAY I WAS GOING HOME FROM WORK AND MY DOOR OPENED AND CLOSED WAY TOO FAST BUT I THOUGHT NOTHING OF IT SO I JUST KEPT DRIVING. AS I DROVE OFF THE DOOR SWINGS OPEN ON ME. WELL I STOPPED TO TAKE A LOOK AT ALL OF MY DOORS AND THEN THE BACK DRIVERS DOOR JAMMED ON ME AND WOULDN'T CLOSE. SO I TIED A ROPE TO THE DOOR TO HOLD IT TIGHT AND I HELD THE FONT DRIVERS DOOR AS I DROVE HOME FOR 1 HOUR! I MANAGED TO UNJAM THE BACK DOOR BUT MY CAR IS UNABLE TO CLOSE IN THE FRONT SO NOW I HAVE TO WORRY ABOUT A DEAD BATTERY IN THE MORNING. WHEN I CALLED FORD THEY TOLD ME I HAVE TO PAY OUT OF POCKET BECAUSE THERE IS NO RECALL FOR MY CAR WHEN I HAVE SEEN THIS COMPLAINT FOR OVER 400,000 FORD FOCUS CARS! I LIVE IN FLORIDA HOW AM I SUPPOSE TO GET TO WORK IN THIS HEAT? HOW AM I TO TRUST FORD IF THEY WONT EVEN HELP ME. I NEED ANSWERS MY CAR IN UNSAFE RIGHT NOW

SINCE 1 MONTH AFTER BUYING THIS CAR EVERY TIME I STOP DRIVING AND START DRIVING IT HESITATES. SOMETIMES WHEN I STOP IT JUST KEEPS SHAKING. I NEVER REPORTED THE ISSUE BECAUSE SOME PEOPLE SAY IT STOPS. IT HAS BEEN 1 YEAR AND 2 MONTHS AND IT HAS OFFICIALLY GOTTEN WORSE. AT TIMES WHEN I TURN THE CAR ON IT TAKES SOME TIME TO START UP. CAN SOME ONE HELP ME PLEASE

POWER STEERING FAILURE. HAPPENED 4-5 TIMES WHEN I START THE CAR. POWER STEERING WILL NOT WORK AND I GET A MESSAGE THAT "STEERING ASSIST SERVICE" NEEDED. TURNING THE CAR OFF, RESTARTING USUALLY FIXES THE PROBLEM BUT I WORRY WHAT MIGHT HAPPEN IF IT FAILS AT 70 MPH IN TRAFFIC. I SEE MANY COMPLAINTS OF THE SAME ISSUE ON THE WEB. I AM SURPRISED FORD HAS NOT ADDRESSED THIS VERY COMMON PROBLEM.

TRANSMISSION DANGEROUSLY ERRATIC, UNDERPOWERED, BUCKING, LURCHING,FADING OUT ON ACCELERATION FROM STAND STILL. WORSE WHEN TEMPERATURES ARE ABOVE 70 DEGREES F. AMBIENT TEMP. HAVE HAD ALL THE SERVICE DONE AS PER CUSTOMER SATISFACTION PROGRAMS FROM FORD. HAVE HAD IT SERVICES FOR TRANSMISSION CHATTER ISSUES AT 46K, 54K, 59K, 77K. AT 59K FORD SERVICE REPLACED CLUTCH WITH "F ASY". CLUTCH WAS SUPPOSEDLY REPLACED AT 30K. DANGEROUS WHEN TRYING TO SPEED UP TO ENTER TRAFFIC, TRAFFIC CIRCLES, OR AVOID CONTACT WITH OTHER VEHICLES. TURNING CAUSES A GREAT DEAL OF SHIFTING VIBRATIONS. REGULAR AUTOMATIC TRANSMISSION MODE IS LAGGING AND UNRESPONSIVE IN NORMAL DRIVING AND LAGGING IN CITY TRAFFIC CONDITIONS. FROM STANDSTILL I HAVE HAD THE CAR LURCH AND BUCK FORWARD. ALSO THE CAR ROLLS BACKWARD IN DRIVE ON A HILL. THIS FORD HAD MARKETED AS A FEATURE TO NOT HAPPEN. FORD ANNOUNCED THE POWERSHIFT TRANSMISSION AS " POWERSHIFT WILL DELIVER THE FUEL EFFICIENCY OF A MANUAL GEARBOX WITH THE CONVENIENCE AND EASE OF A PREMIUM AUTOMATIC TRANSMISSION ' THE ANNOUNCEMENT GOES ON TO SAY "POWERSHIFT PROVIDES THE FULL COMFORT OF AN AUTOMATIC WITH A MORE SOPHISTICATED DRIVING DYNAMIC, THANKS TO UNINTERRUPTED TORQUE FROM THE DUAL-CLUTCH TECHNOLOGY, WHICH CONSISTS ESSENTIALLY OF TWO MANUAL TRANSMISSIONS WORKING IN PARALLEL, EACH WITH ITS OWN INDEPENDENT CLUTCH UNIT. ONE CLUTCH CARRIES THE UNEVEN GEARS ' 1, 3 AND 5 ' WHILE THE OTHER THE EVEN GEARS ' 2, 4 AND 6. SUBSEQUENT GEAR CHANGES ARE COORDINATED BETWEEN BOTH CLU

THE HORN HAS STOPPED WORKING AFTER 31000 MILES, THE RELAY AND FUSE HAVE BOTH BEEN CHECKED AND ARE STILL GOOD. I NOTICED IT WHEN I LOCKED MY CAR, AND THEN WHEN I PRESSED THE PANIC BUTTON THERE WAS NO SOUND AS WELL AS WHEN I PRESSED THE HORN BUTTON. THE HORN SHOULD NOT BE OUT ON ANY CAR AFTER ONLY 30K MILES, THESE CARS SEEM TO BE WIRED BADLY WHICH IS A SHAME.

THE FRONT DRIVER'S SIDE DOOR LATCH WILL NOT ENGAGE. THE LATCH MECHANISM ITSELF WILL NOT STAY IN THE CLOSED POSITION.

THE DRIVER'S SIDE DOORS, BOTH FRONT AND REAR, FLEW OPEN WHILE I WAS DRIVING ON TWO SEPARATE OCCASIONS. THE FIRST TIME IT HAPPENED AFFECTED THE REAR DRIVER'S SIDE DOOR. THE PASSENGER WHO WAS IN THE REAR BEHIND THE DRIVER ALMOST FELL OUT OF THE VEHICLE. HAD IT NOT BEEN THAT I WAS DRIVING ON A RESIDENTIAL ROAD, THIS MIGHT HAVE HAPPENED. THE SECOND INCIDENT AFFECTED THE DRIVER'S DOOR, AND HAPPENED WHILE I WAS OPERATING THE VEHICLE WHILE ACCELERATING TO ENTER THE FREEWAY. NEITHER DOOR LATCHES SHUT, AND I HAVE HAD TO RESORT TO THE USE OF BUNGEE CORDS AND CABLES TO SECURE THE DOORS. OBVIOUSLY, THIS IS A VERY UNSAFE CONDITION THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. I CALLED MY LOCAL DEALER AND THEY TOLD ME THAT MY FOCUS WAS NOT ONE OF THE UNITS RECALLED, EVEN THOUGH THE PROBLEM IS EXACTLY THE SAME AS THAT EXPERIENCED BY FUSION, FIESTA, AND OTHER FORD MODELS. THE FIRST INCIDENT OCCURRED ON OR ABOUT 8/3/16, AND THE SECOND ON 8/17/16.

WAS DRIVING DOWN THE STREET WHEN THE DRIVERS DOOR CAME OPEN AND WOULD NOT SHUT OR LATCH.

WHEN I AM IN PARK STARTING THE CAR,. THE STEERING WONT WORK. A MESSAGE COMES UP SAYING THE POWER STEERING ASST SYSTEM IS OUT. DOES NOT STEER AT ALL. I TURNED THE CAR OFF AND ON ABOUT 3 TIMES THEN IT WENT AWAY THERE IS AN ELECTRIC MOTOR NO PUMP. .I CALLED TO COMPLAIN AND FORD SAYS THERE IS NOT RECALL. THEY DO HOWEVER RECALL OTHER MODELS WITH THE SAME PROBLEM. IF..THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS? THE STEERING MOTOR GOES OUT? WHAT IF IT HAPPENS WHEN I AM ON THE ROAD. THEY ALREADY TOLD ME THEY WONT FIX IT. IT IS CLEARLY A RECALL ISSUE AND THEY WONT FIX THE LESSER MODELS

AT 9829 MILES (11/2013) NOTICED TRANSMISSION SLIPPING, JERKING, CRUNCHING AND CLUTCH PAC AND SEALS REPLACED AND TCM RECALIBRATED. AT 16839 MILES (8/2014) BROUGHT IN FOR HESITATION AND SHUDDER AND TOLD NOTHING WRONG. AT 29324 MILES (2/2016) BROUGHT IN FOR LOSING POWER AND SURGING FORWARD AND CLUTCH PACK REPLACED AGAIN. AT 33K MILES CAR WOULD NOT MOVE FORWARD IN MIDDLE OF STOP AND GO TRAFFIC ON CORONADO BRIDGE. FINALLY DID MOVE AFTER ABOUT 30 SECONDS AND THEN FLIPPING IN AND OUT OF GEAR AND DRIVING TERRIBLY. AFRAID TO DRIVE. BROUGHT IT IN AND THEY ARE REPLACING TRANSMISSION CONTROL MODULE. NOW I AM AFRAID TO DRIVE IT PERIOD. I LIMIT MY DRIVING NOW AND WOULD NEVER TAKE IT ON A LONG DISTANCE DRIVE.

THE DOOR LATCH ASSEMBLY FAILED ON THE DRIVER DOOR, WHERE THE LATCH PAWL AND SPRING HAVE BROKEN, IDENTICAL TO THE ISSUE WITH THE FORD FIESTA & FORD FUSION RECALLS. HAVING WORKED AT FORD, I KNOW THE FIESTA & FUSION ARE NEAR IDENTICAL PLATFORMS THAT IN THE MINDSET OF COMMONALITY OF SIMILAR PARTS OR THE GLOBAL WORLD CAR STRATEGY ESPOUSED BY FORD FOR NEARLY A DECADE NOW, SUCH A DEVICE WOULD IN ALL LIKELIHOOD USE THE EXACT SAME LATCH PALL AND SPRING IN ALL THREE PLATFORMS/VEHICLE MAKE. THE INCIDENT LUCKILY OCCURRED WHILE STATIONARY, BUT WHILE SHOPPING ON 8/17/2016 AND THE DOOR WILL NOT LATCH OR LOCK. MY WIFE PROCEEDED TO HOLD THE DOOR CLOSED FOR THE 7 MILE RETURN TRIP HOME THROUGH AFTERNOON RUSH HOUR TRAFFIC, SHE IS LESS THAN THRILLED. BEING THIS IS A DIRECT SAFETY ISSUE, NEED GUIDANCE IN HOW TO FORCE FORD TO CORRECT THEIR OBVIOUS RESPONSIBILITY ON THE ISSUE AS FRANKLY NO CAR OEM SHOULD BE HELD GUILTLESS FOR SUCH A SAFETY DEVICE FAILURE WITHIN 5 YEARS OF MANUFACTURE. SUPPOSEDLY THERE IS A RECALL POTENTIALLY EXPANDED TO INCLUDE THE FORD FOCUS COMING SOON, BUT I NEED TO DO SO NOW AS THE COST OF THE ASSEMBLY AND LABOR WILL LIKELY APPROACH $600 OR MORE AS THE ASSEMBLY OEM COST TO RETAIL IS OVER $300 ALONE.

MY 2012 FORD FOCUS HAS STARTED TO IDLE ROUGH AND STALLS OCCASIONALLY WHEN SLOWING OR STOPPED. AFTER TAKING IT TO THE DEALER FOR SERVICE THEY INFORMED ME THAT THE CANISTER PURGE VALVE HAD STUCK OPEN CAUSING SUCTION IN THE TANK AND RESULTING IN THE TOP OF THE FUEL TANK TO CAVE IN. THEY SAID THAT I NEEDED TO HAVE THE FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER REPLACED FOR AROUND $2000. THIS IS A KNOWN PROBLEM WITH A TSB FROM FORD HOWEVER THERE IS NO RECALL SO I AM FORCED TO PAY THE DEALER TO FIX THE PROBLEM. WITH SUCH A WIDESPREAD PROBLEM FORD SHOULD OWN UP TO THE DEFECT AND ISSUE A RECALL.

THE REAR DOOR LATCH TO OUR 2012 FORD FOCUS HAS BROKEN UNDER NORMAL USE AND THE DOOR WILL NOT LATCH. FORTUNATELY WE WERE NOT DRIVING THE CAR WHEN THE LATCH BROKE. WE ARE NOW FORCED TO USE ROPE AND BUNGY CORDS TO KEEP THE DOOR CLOSED. THE CAR IS UNSAFE IN THIS CONDITION AND IS SUSCEPTIBLE TO THEFT BECAUSE IT CANNOT BE SECURELY LOCKED. FORD HAS TOLD US OUR VEHICLE IS NOT INCLUDED IN THE RECENT (AUGUST 4, 2016) RECALL NOTICE OF 830,000 CARS AND WE ARE FORCED TO PAY OVER $600 TO GET THE REPAIR MADE. THIS IS A SERIOUS SAFETY ISSUE AND ALL I AM GETTING FROM FORD MOTORS IS A WILLINGNESS TO REFUND ANY MONEY I PAY TO FIX THE CAR IN THE EVENT THE CAR IS INCLUDED IN THE RECALL. I DO NOT WANT TO HAVE TO CHASE AFTER MY MONEY NOR DO I WANT TO DRIVE AN UNSAFE CAR BECAUSE OF A TECHNICALITY FORD IS RELYING ON TO AVOID STEPPING UP TO MAKE THIS REPAIR. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. *TR

FORD HAS A TRANSMISSION WITH DRY CLUTCHES. THIS TRANSMISSION HAS STRANDED MANY PEOPLE IN VERY UNSAFE SITUATIONS. THE TRANSMISSION JUST STOPS WORKING WHILE DRIVING. MANY COMPLAINTS HAVE PEOPLE LEFT IN THE TRAFFIC LANES AND THE CARS SIMPLY WILL NOT MOVE. FORTUNATELY FOR ME I WAS NOT ON THE FREEWAY, BUT ON THE FEEDER TO THE FREEWAY, AND THE CAR JUST STOPPED MOVING. THE ENGINE RPM'S DROPPED LIKE IT WAS RUNNING OUT OF GAS. THEN THE ENGINE RPMS PICKED UP BUT IT WOULDN'T MOVE. TRIED PUTTING IT IN REVERSE AND STILL WOULDN'T MOVE. THE TOW TRUCK DRIVER HAD TOWED THIS VERY SAME CAR TO THE DEALER 8 MONTHS AGO. THE PROBLEM IS THAT THE TRANSMISSION IS OF SUCH POOR QUALITY THAT THE VEHICLES ARE IN THE SHOP ON A REGULAR BASIS, COSTING US HUGE AMOUNTS OF MONEY TO FIX. I BOUGHT THE CAR 7 MONTHS AGO WITH AN EXTENDED WARRANTY. THE CAR HAS SHUTTERED AND THE TRANSMISSION HAS SLIPPED PRETTY MUCH FROM THE TIME I GOT THE CAR. READING MANY COMPLAINTS ABOUT THE CAR, SOME FROM BRAND NEW OWNERS IN 2012. REALLY NEED TO RESEARCH THIS TRANSMISSION AND ENGINE FOR THAT MATTER.

MAKING A RIGHT HANDED TURN INTO A PARKING LOT AND THE DRIVER SIDE DOOR CAME OPEN. AFTER GETTING STOPPED AND TRYING TO CLOSE THE DOOR I NOTICED THAT IT WOULD NOT STAY SHUT. THE DOOR HAS TO BE HELD SHUT WHEN DRIVING, ONLY WAS TO GET IT TO STAY CLOSED IS TO DRIVE DOWN THE ROAD SO THE AUTO LOCKING TURNS ON AND OPEN AND CLOSE IT SEVERAL TIMES FOR THE DOOR LOCK TO CATCH IT. TALKED TO THE DEALERSHIP IN ENNIS, TX ON 08/09/2016 (9DAYS AGO AS OF THIS WRITING) AND THEY REFUSED TO FIX IT UNLESS I PAID "AROUND $600" FOR IT. TOM, THE GUY I TALKED TO SAID THAT THERE WAS A RECALL ON THESE CARS BUT MY VIN FELL OUT OF THE RANGE AND EVER THOUGH IT WAS THE EXACT SAME CAR WITH THE EXACT SAME PROBLEMS THE RECALL WAS ISSUED FOR SINCE MY VIN HAD NOT BEEN LISTED THEY WERE NOT GOING TO TAKE A PROACTIVE APPROACH. LAST THING HE STATED WAS THAT SINCE I HAD A EXTENDED WARRANTY THAT THEY MAY FIX IT UNDER THAT. HOW EVER AFTER DEALING WITH FORD ON A HORN ISSUE I KNOW THAT ANYTHING NOT EXACTLY LISTED UNDER THE WARRANTY DOES NOT FALL UNDER ITS PROTECTION. BEFORE WE GOT OFF THE PHONE HE SAID THAT HE (TOM) WOULD LOOKING INTO IT AND GET BACK TO ME. OVER A WEEK AGO AND COUNTING.

OUR VIN NUMBER IS NOT COVERED UNDER THE CURRENT RECALL. WHILE DRIVING OUR REAR PASSENGER DOOR POPPED OPEN AND WILL NOT STAY CLOSED. WE HAD TO BUNGEE CORD CLOSED IT FOR A MONTH AND A HALF UNTIL THE BACK ORDERED PART CAME IN. NOW WE ARE PAINT $800 TO HAVE IT FIXED.

THE DOOR LATCH ON MY REAR PASSENGER DOOR FAILED AND THE DOOR FLEW OPEN WHILE THE CAR WAS IN MOTION. WHEN I TURNED RIGHT OUT OF MY COMPLEX WAS WHEN IT OPENED. FORD ISSUED A RECALL ON VEHICLES INCLUDING 2012 FORD FOCUSES REGARDING THIS ISSUE BUT DID NOT INCLUDE VEHICLES BOUGHT AND REGISTERED IN THE STATE OF TENNESSEE, WHERE I LIVE. I BELIEVE THAT BECAUSE MY CAR HAS DEMONSTRATED THE PROBLEM THAT THE RECALL ADDRESSES, THEY SHOULD BE FIXING IT FOR FREE AS PART OF THE RECALL. I JUST HAD TO PAY $226.00 FOR THE PART TO FIX MY DOOR, AND THE PART WAS ON BACK ORDER FOR A MONTH.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE WINDSHIELD WIPERS ACTIVATED ON THEIR OWN AND THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE CONTACT PULLED OVER AND CALLED 911. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NEITHER A POLICE NOR A FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I BOUGHT MY CAR IN JANUARY 2012 - THE CAR RAN GREAT FOR THE FIRST 8 MONTHS, IT WAS A SMOOTH RIDE AND THE ACCELERATION WAS QUICK. THAT YEAR I DROVE ALMOST 30K MILES UP AND DOWN THE CALIFORNIA COAST. TOWARDS THE END OF THAT YEAR I STARTED TO NOTICE MY CAR WASN'T RUNNING THE SAME, THE ACCELERATION LAGGED AND WHEN I WOULD ACCELERATE FROM 0MPH TO 20MPH IT WOULD SHAKE - FELT LIKE THE TRANSMISSION WASN'T SWITCHING GEARS PROPERLY SO I BROUGHT IT INTO FORD WHERE I ORIGINALLY BOUGHT IT IN SEASIDE CA IN MONTEREY COUNTY. THEY RAN SOME TESTS AND SAID IT WAS FINE AND THAT WHAT I WAS FEELING WAS FROM THE NEW ENGINE FORD HAD CREATED TO HELP THEIR CARS RUN EFFICIENTLY AND NOT USE AS MUCH GAS. I ALSO BROUGHT IT INTO FORD SANTA MONICA IN LOS ANGELES CA SEVERAL TIMES WITH THE SAME ISSUE - THIS WENT ON FOR YEARS AND THEY ALWAYS SAID THE SAME THING. IN AUGUST OF 2015 SANTA MONICA FORD FINALLY DISCOVERED THAT MY CAR INDEED HAD A RECALL AND NEEDED A NEW CLUTCH, BUT IT WAS BACK ORDERED. ON JANUARY 18TH OF 2016 MY GIRLFRIEND AND I WERE DRIVING ON THE 405 SOUTH HEADED TO ORANGE COUNTY. MY GIRLFRIEND WAS DRIVING ABOUT 65 IN THE CARPOOL LANE - ALL OF A SUDDEN THE GAS PEDAL STOPPED WORKING AND THE RPMS WERE FLOORING, BUT THE ENGINE COULDN'T CATCH - WE HAD TO GET OVER 5 LANES BEFORE WE RAN OUT OF GAS AND WERE ALMOST KILLED BY A HUGE SEMI/18 WHEELER THAT WAS DRIVING OVER 70MPH. I HAD MY CAR TOWED FIRST THING TUESDAY MORNING BECAUSE MONDAY WAS A HOLIDAY. SANTA MONICA FORD SAID IT WAS FINE, THAT FRIDAY THE SA

WHILE GOING DOWN THE ROAD MY DRIVERSIDE DOOR SWUNG OPEN. ONCE STOPPED I WAS UNABLE TO GET THE DOOR TO RELATCH TO CLOSE. THIS WAS A COUPLE MONTHS AGO. THE DOOR IS HAVING TO BE HELD CLOSED WITH A ROPE WHILST I CRAWL THROUGH THE PASSENGER SIDE DOOR WHICH IS VERY DIFFICULT. HAVING 3 KIDS THIS IS A VERY SCARY SAFELY ISSUE. THE LATCH WILL COST 300-500 TO FIX. I FEEL LIKE THIS IS AN ERROR IN THE MAKING OF THE VEHICLE AND THAT FORD SHOULD FIX THE DOOR LATCH AT NO COST.

MY CAR'S STEERING WHEEL GOT STUCK WITH A NOTICE SAYING "POWER STEERING ASSIST FAULT". THE FIRST TIME THE PROBLEM OCCURRED THE CAR WAS BACKING UP, AND THE PROBLEM WENT AWAY WHEN I PARKED AND RESTARTED THE CAR. THE SECOND TIME THE PROBLEM STAYED... THE COST TO FIX THE PROBLEM WAS ESTIMATED AT ABOUT $2000 (PARTS AND LABOR) AT THE DEALERSHIP. THE MILEAGE WAS AROUND 60,000 AT THE TIME. LAST WEEK (08/12/2016, AT ABOUT 72,000 MILES), A WARNING CAME ON ABOUT A DOOR BEING OPEN WHILE I WAS PARKING. IT WAS THE ONE AT THE BACK ON THE DRIVER'S SIDE. THE DOOR WOULD NOT LOCK, SO I TIED IT WITH A SEATBELT TO KEEP DRIVING. SINCE THEN THE CAR GOES INTO PANIC MODE NOW AND THEN WHEN I LEAVE IT LOCKED, PROBABLY BECAUSE THE DOOR MOVES AND IT FEELS LIKE SOMEONE MECHANICALLY FORCED THE LATCH OPEN. I SOMEHOW FEEL LUCKY THAT NONE OF THE PROBLEMS OCCURRED WHILE DRIVING IN TRAFFIC, BUT I AM NOW CONCERNED ABOUT SOMETHING ELSE FAILING (LIKE A DOOR FLYING OPEN) IN WORSE CONDITIONS.

DOOR LOCK STOPPED WORKING WHILE DRIVING DOOR OPENED ON TURN. HAVE TO HOLD THE DOOR CLOSED TO DRIVE OR TIE ROPE TO DOOR. MAJOR SAFETY HAZARD DRIVERS DOOR. VIN NOT IN RECALL BUT FITS ALL SYMPTOMS LIVE IN WARM AREA IN SOUTHTEXAS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS A MANUFACTURER'S REGIONAL SAFETY RECALL TO ADDRESS THE ISSUE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND RECALL DETAILS WERE UNKNOWN.

ON AUGUST 2ND, 2016, THE BACK DOOR LATCH ON THE DRIVER SIDE FAILED, AND IT WILL NO LONGER HOLD THE DOOR CLOSED. I HAD OPENED MY BACK DOOR TO PUT MY BACKPACK IN THE BACKSEAT, AND WHEN I CLOSED THE DOOR, IT CLOSED COMPLETELY, BUT WOULD NOT LATCH AND HOLD THE DOOR SHUT. I NOW HAVE A RATCHET STRAP GOING FROM BACK DOOR TO BACK DOOR, HOLDING MY DOOR CLOSED.IT WAS STATIONARY AT THE TIME. I DIDN'T THINK TOO MUCH ABOUT IT BEYOND I NEEDED TO GET IT FIXED, UNTIL I WENT TO THE FORD DEALER TO ORDER A REPLACEMENT PART. I WAS TOLD BY THE PARTS ASSOCIATE THAT THE LATCH I NEEDED WAS ON BACK ORDER. AFTER A LITTLE RESEARCH I FOUND THAT FORD HAS RECALLS ON THE SAME MODEL YEAR FUSION AND FIESTA FOR THIS SAME FAILURE, AND THERE ARE SOME COMPLAINTS SURFACING ABOUT THE FOCUS. SIDE NOTE: 2 WEEKS LATER, I AM STILL WAITING ON THE REPLACEMENT DOOR LATCH MECHANISM. IT REALLY MAKES ME THINK THAT FORD USED THE SAME PART IN THE FIESTA, FOCUS AND FUSION MODELS.

THE DRIVER'S SIDE REAR DOOR WILL NOT LATCH. THE LATCH LOOKS BROKEN COMPARED TO THE OTHER REAR DOOR LATCH, BUT UNKNOWN SPECIFICALLY WHAT PART IS BROKEN. THE DOOR LATCH BROKE WHEN PARKED IN OUR DRIVEWAY. MY HUSBAND OPENED THE DOOR TO GET SOMETHING OUT OF THE BACK AND WHEN HE CLOSED IT, IT BOUNCED BACK SLIGHTLY AND WOULD NOT CLOSE. NO INJURIES AS A RESULT OF THE LATCH BREAKING. FORD SAYS (IN A CALL ON 8/16/16) OUR VIN IS NOT A PART OF THE RECALL AND WILL NOT TELL US IF THE LATCH ON OUR CAR IS THE SAME PART INSTALLED ON VEHICLES THAT ARE A PART OF THE RECALL. OUR FORD SERVICE DEALER IS BACKORDERED ON THE PART AND WILL NOT HAVE IT AVAILABLE UNTIL AUG 31ST, AND FORD WILL NOT PAY FOR THE FIX, WHICH IS ESTIMATED AT $500-$600.

THE PASSENGER WINDSHIELD WHIPER DOESN'T WORK

2012 FORD FOCUS DRIVER'S SIDE DOOR WILL NOT LATCH. IN ORDER TO KEEP THE DOOR CLOSED I HAVE TO HOLD IT OR KEEP IT TIED DOWN. DUE TO HOW UNSAFE IT IS, I CAN NO LONGER OPERATE THIS VEHICLE UNTIL THE ISSUE IS RESOLVED. THE WARNING LIGHT DOES APPEAR THAT THE DOOR IS OPEN WHILE DRIVING.

POWER STEERING DOESN'T IMMEDIATELY COME ONE WHEN CAR STARTS, THE YELLOW INFORMATION LIGHT APPEARS, HAVE TO RESTART THE CAR TO GET IT ON. THIS WAS THE FIRST WEEK IT STARTED. IT WENT OUT ON A NASTY CURVE GOING 55 MPH AND ALMOST CAUSED A MAJOR WRECK AND ALSO ON THE INTERSTATE A FEW HOURS AFTER THAT. I HAD TO LEAVE IT SET A WHILE AND RESTART IT BEFORE I HAD POWER STEERING. THIS IS VERY VERY DANGEROUS!

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT PROVIDED.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

MY 2012 FORD FOCUS DRIVERS DOOR LATCH IS BROKEN, THIS CAR HAS 36000 MILES ON IT AND FORD WANTS SEVERAL HUNDRED DOLLARS TO REPAIR. I FEEL LIKE THIS IS A FLAW IN THE CAR AND SHOULD BE COVERED BY FORD. THIS HAPPENED WHILE TURNING A CORNER.

DRIVER SIDE REAR DOOR WILL NOT LATCH. I WAS PARKED AND OPENED MY DOOR FROM THE INSIDE GOT OUT AND TRIED TO SHUT THE DOOR AND IT WILL NO LONGER LATCH OR LOCK

THE DRIVER DOOR WILL NO LONGER LATCH. THE DOOR WILL CLOSE COMPLETELY BUT THE LATCH DOES NOT ENGAGE TO HOLD THE DOOR CLOSED.

MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND BEGINNING TO PULL OFF AND THE DRIVER DOOR JUST FLEW OPEN. THE LATCH WILL NOT SECURE THE DOOR. SHE COULD HAVE BEEN SERIOUSLY INJURED. MY LOCAL FORD DEALER IS HUB CITY FORD IN CRESTVIEW FL. AND THEY SAID I HAVE TO PAY FOR THE REPAIR.

WHILE DRIVING ON THE FREEWAY THE REAR DRIVING DOOR FLEW OPEN. CAR TO THE LEFT OF US HAD TO SWERVE TO AVOID TAKING THE DOOR OFF. MY DAUGHTER WAS SITTING NEXT TO THE DOOR. AND WAS TRYING TO HOLD THE DOOR CLOSED UNTIL I COULD PULL OVER SAFELY. THIS IS IS EXTREMELY DANGEROUS TO HAVE TO THIS HAPPEN TO ANYONE!! TOOK IT TO FORD AND THEY SAID YES THEY ARE BACKED UP WITH CARS WITH SAME PROBLEM. WHAT THE HECK?! AND THESE ARE THE SAME LATCHES RECALLED IN OTHER VEHICLES!!

DOOR LATCH BROKE ON DRIVER SIDE DOOR 7/28/16, NOW PASSENGER DOOR LOCK BROKE ON 8/14/16. I PAID $542 FOR DRIVERS DOOR TO BE FIXED. NOW I NEED TO GET OTHER DOOR FIXED. DOOR WILL NOT STAY CLOSED WHILE DRIVING. I WAS GETTING IN MY CAR TO LEAVE AN ESTABLISHMENT AND THE DOOR WOULD NOT STAY CLOSED. I HAD TO STRAP MY SEATBELT THROUGH THE DOOR HANDLE TO HELP KEEP IT SHUT.

THIS IS THE 3RD TIME THAT THIS VEHICLE HAD A DOOR LATCH FAILURE. THE RIGHT REAR DOOR OPEN DUE TO A DEFECT IN THE DOOR LATCH & THIS TIME THE DOOR HIT A SUPPORT COLUMN IN A PARKING GARAGE AT THE MALL & DAMAGE THE DOOR. I FILLED A COMPLAINT TWICE ON THIS VEHICLE HERE. NOW I NEED TO ORDER A NEW LATCH FOR THIS DOOR SO THAT IT CAN BE SECURED. THE CAR IS PARKED AGAIN WAITING FOR THE PART & THEN IT WILL HAVE TO GO TO BODY SHOP TO FIX THE DAMAGE TO THE DOOR. SOMETHING NEEDS TO BE DONE TO ADDRESS THIS PROBLEM WITH THE DOOR LATCHES ON THESE CARS. I KNOW THAT FORD HAS RECALL'S FOR OTHER VEHICLES WITH DOOR LATCH PROBLEMS. I AM SURE THAT THE DOOR LATCHES ON THIS VEHICLE IS MORE THEN LIKELY MADE TO THE SAME SPEC AS THE ONE'S WITH THE RECALL'S OR MADE BY THE SAME COMPANY. I SEE ON THE NET THAT THERE ARE A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THERE FORD FOCUS LIKE I AM HAVING.LUCKY FOR ME THAT I CAN CHANGE THE DOOR LATCH SINCE THIS IS WHAT I DO FOR A LIVING WHICH IS SOME 43 YEAR'S IN THE BUSINESS. EVEN AT THAT IT STILL COST A LOT OF MONEY FOR THE PART & THE TIME IT TAKES TO GET.THE FIRST DOOR LATCH COST ME $239.17, THE SECOND ONE WAS $206.26 WITH THE DISCOUNT THAT I GET. OTHER PEOPLE ARE PAYING AS MUCH AS $600.00 A DOOR TO GET FIXED AT THE DEALERS. IF THIS DOOR HIT A SUPPORT COLUMN THIS TIME MAYBE NEXT TIME IT CAN HIT A PERSON WHICH COULD RESULT IN A SERIOUS INJURY. IF YOU NEED TO GET IN TOUCH CALL AT [XXX] OR E-MAIL ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM

VEHICLE IN MOTION DRIVING ABOUT 60-65MPH ON THE HIGHWAY, THE CHECK ENGINE LIGHT TURNED ON THE DASHBOARD. VEHICLE COULD NOT ACCELERATE FELT AS IF ON NEUTRAL. I BEGAN TO LOSE SPEED AND HAD THE FORTUNE NO INCOMING VEHICLES WERE BEHIND ME. I SHUT THE CAR OFF ONCE ON THE SIDE OF THE ROAD. VEHICLE AFTER BEING OFF FOR 15 MINUTES WAS ABLE TO DRIVE BUT REVERSE GEAR WAS NONE FUNCTIONAL.

FRONT DRIVER SIDE DOOR WOULD NOT LATCH PROPERLY, ALLOWING THE DOOR TO SWING OPEN WHILE DRIVING. I NOTICED THIS DRIVING OUT OF THE PARKING LOT AT WORK. EXTREMELY DANGEROUS AND COULD HAVE CAUSED DAMAGE TO MY VEHICLE AND OTHERS ON THE ROAD. VEHICLE IS UNSAFE TO DRIVE, AND FORD HAS ISSUED A RECALL FOR THIS ISSUE (HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.HTML) BUT MY VIN ISN'T ONE OF THE AFFECTED NUMBERS.

MY DAUGHTER WAS LEAVING A FRIENDS HOUSE AND WHEN SHE TRIED TO BACK OUT THE ELECTRIC POWER STEERING LIGHT CAME ON. THE STEERING WHEEL WAS VERY HARD TO TURN. SHE RESTARTED THE CAR AND IT WAS FINE. SHE WAS LEAVING THE ICE ARENA AND THE SAME THING HAD HAPPENED AGAIN..I HAVE AN APPOINTMENT WITH THE DEALER BUT HE WASN'T AWARE OF ANY RECALLS.. VERY DANGEROUS ID THE STEERING FAILS WHILE DRIVING.120,000 MILES

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WHEN THE ENGINE STARTED. THE POWER STEERING WOULD NOT PERFORM CORRECTLY UNTIL THE ENGINE WAS RESTARTED. THE FAILURE OCCURRED OFTEN AND THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 117,000. UPDATED 09/28/16*LJ *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.