2012 Ford Focus complaints

TRANSMISSION MALFUNCTION CAR STOP WORKING

TRANSMISSION SHUTTERS, AND DRIVER DOOR OPENS UP WHILE DRIVING.17 YEAR OLD SON DRIVES THIS CAR WORRIED ABOUT HIS SAFETY. SCREEN SHOT THIS DOCUMENT! !!!

DRIVING DOWN MY PARKING GARAGE AT WORK WHEN POWER STEERING WENT OUT SUDDENLY CAUSING ME TO STRUGGLE TO CONTROL THE VEHICLE. NEARLY HIT 3 DIFFERENT CARS ATTEMPTING TO PULL INTO A SAFE PLACE TO STOP. HAD TO GET TOWED TO FORD DEALERSHIP AS IT WAS NOT WORKING. KNOWN ISSUE. *TR

DRIVERS SEAT BELT MALFUNCTION, BELT DOES NOT LATCH. CAR WAS PARKED WHEN THIS OCCURED.

DRIVING CAR-- AND DOOR SPRUNG OPEN-- WILL NOT CLOSE. I RECEIVED NOTICE THIS WAS A RECALL BUT SHOP STATES THEY DID NOT HAVE PART AND DID NOT KNOW WHEN IT WOULD COME IN, I AM STILL WAITING, AND SINCE THE DOOR HAS FAILED.

LOSE POWER STEERING SUDDENLY AND WITHOUT WARNING WHILE IN MOTION, CAUSING INCREASED EFFORT NEEDED FOR STEERING.

POWER STEERING ASSIST FAULT CAME ON RIGHT AFTER STARTING VEHICLE. WAS UNABLE TO MOVE THE STEERING WHEEL. KEPT SHUTTING CAR DOWN AND RESTARTING BUT TO NO AVAIL. THE PREVIOUS DAY WHILE ON THE FREEWAY IN COMMUTER TRAFFIC DAY THE ONGOING TRANSMISSION PROBLEM THAT 2 DIFFERENT LOCAL FORD SERVICE CENTERS WORKED ON 3 SEPARATE OCCASIONS. THE 1ST TIME I WAS TOLD THEY REPLACED THE TRANSMISSION. THE FOLLOWING TIMES THEY REPLACE A COMPETENT AND RE-PROGRAMED IT. AS SOON AS I LEFT THE SERVICE CENTER I COULD TELL NOTHING WAS DONE. I CALLED THE SERVICE REP BACK AND HE SAID IT WAS "ADAPTIVE" AND I NEEDED TO ALLOW IT TIME TO ADAPT. I WAS TOLD I HAD A CRACKED MOTOR MOUNT. I TOLD HIM IT HAD TO BE CAUSED BY THE VIOLENT JERKING OF THE TRANSMISSION WHEN ACCELERATING REGARDLESS OF THE CIRCUMSTANCES. IN STOP AND GO CITY TRAFFIC I HAVE BEEN CLOSE SEVERAL TIMES TO BEING REAR ENDED BECAUSE OF ITS JERKING /HESITATION/ACCELERATION. TOW TRUCK DRIVER COULD NOT MOVE THE WHEEL. VEHICLE FINALLY TOWED TO LOCAL DEALER. MY EXTENDED WARRANTY HAS BEEN COVERING THE TRANSMISSION REPAIRS BUT WAS TOLD THE SAFETY PROBLEM ON THE STEERING WAS NOT COVERED UNDER THE WARRANTY. I'M TOLD TO FORK OVER 2K + TO FIX THE STEERING BEFORE THEY WOULD ATTEMPT SERVICING THE TRANSMISSION. FORD KNOWS THEY HAVE PROBLEMS WITH STEERING AND TRANSMISSION BUT FAIL TO CORRECT THEM. THE STEERING HAS BEEN DOCUMENTED ABOUT GOING OUT ON DRIVERS AT HIGH RATE OF SPEEDS ON THE FREEWAY. FORD IS INTENTIONALLY RISKING THE LIVES OF FOCUS OWNERS AND PASSENGE

YESTERDAY MY CAR WAS FINE ON MY WAY TO WORK I GO TO LEAVE WORK LIGHT COMES ON SAYS TRANSMISSION FAILURE SERVICE IMMEDIATELY.THE CAR BEGAN TO SHIFT OUT OF GEARS AND RUNNING RPMS UP NEVER HAD ANY TROUBLE WITH THAT UNTIL YESTERDAY.YOU CAN DRIVE MINE AS MANUAL OR AUTOMATIC I TRIED TO SWITCH OVER TO MANUAL WOULD NOT CHANGE GEARS AT ALL

AS I WAS DRIVING APPROXIMATELY 60-65MPH ON THE GARDEN STATE PARKWAY MY WINDSHIELD WIPERS CAME ON WITHOUT ME TELLING THEM TO. THEY CYCLED THROUGH FAST, NORMAL, INTERMITTENT, OFF FOR 60-90 SECONDS PER CYCLE. AFTER THE SECOND CYCLE I DECIDED TO EXIT THE HIGHWAY AND FIND A PLACE TO PARK AND SHUT THE CAR OFF. I THEN HEAR A THUD AS I COME TO A LIGHT, 30 SECONDS LATER I SEE SMOKE. I PULL INTO THE PARKING LOT AND SEE LOTS OF SMOKE AND SOME FLAMES COMING FROM UNDER MY HOOD. I TURN OFF THE CAR AND THE WIPERS KEEP GOING. I GET OUT AND CALL 911 AND WITHIN A FEW MINUTES MY CAR IS ENGULFED IN FLAMES.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. MIKE BASS FORD (LOCATED AT 5050 DETROIT ROAD, VILLAGE OF SHEFFIELD, OH) WAS CONTACTED AND DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,289.

WHILE BACKING OUT OF OUR GARAGE I NOTICED A STRANGE NOISE WHEN I TURNED THE STEERING WHEEL. THE SAME NOISE OCCURRED WHEN I HAD TO TURN THE STEERING WHEEL TO ENTER THE GARAGE.( MAKES THE NOISE EVERY TIME YOU DRIVE IT NOW.) I HAD A LOCAL MECHANIC FRIEND CHECK IT AND HE SAID TO TAKE IT TO THE DEALER TO RUN DIAGNOSTICS AND TO DRIVE IT AS LITTLE AS POSSIBLE. THE NEAREST DEALER IS 20+ MILES AWAY. I MADE AN APPOINTMENT AND HERE IS THE DIAGNOSES: FOUND THAT THE NOISE IS INTERNAL TO THE EPAS GEAR. STEERING GEAR REPLACEMENT AND ALIGNMENT $1596.49 INSTALLED PLUS TAX. I HAD TO PAY A $95 DIAGNOSTIC FEE TO FIND THIS OUT. THE CAR HAS 61094 MILES ON IT, SO IT IS OUT OF WARRANTY AND THE FORD FOCUS HAS NOT HAD A RECALL FOR THIS PROBLEM. MANY OTHER FORD MODELS WITH THE SAME STEERING MECHANISM HAVE BEEN RECALLED, WHY NOT THIS ONE! SO NOW IT IS SITTING IN THE GARAGE WAITING ON THE PART TO COME IN SO I CAN TAKE IT BACK TO THE DEALER AND HAVE IT, HOPEFULLY FIXED TO BE SAFE. HOPING FOR A RECALL TO GET MY MONEY BACK.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE DUE TO A WATER BOTTLE THAT BECAME LODGED BETWEEN THE BRAKE PEDAL AND THE FLOORBOARD. NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE LEFT ARM DUE TO THE SEAT BELT SEIZING UPON IMPACT ON THE CONTACT'S ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

WHILE DRIVING DOWN THE FREEWAY AT 60 MPH THE INSPECTION LIGHT CAME ON AND A MESSAGE STATING THE POWER ASSIST HAS FAULTED AND REQUIRES MAINTENANCE. WHEN I ATTEMPTED TO PULL OFF AT THE NEXT OFF RAMP THE CAR WAS EXTREMELY DIFFICULT TO MANEUVER AND I ALMOST WENT OF THE SIDE OF THE RAMP. I HAD TO STRUGGLE TO GET THE CAR HOME.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL, 62002) WAS CONTACTED AT 855-999-5497 AND STATED THAT THE EARLIEST SCHEDULE FOR AN APPOINTMENT WAS APRIL 2,, 2018. THE CONTACT STATED THAT WAS UNREASONABLE, BUT TOOK THE APPOINTMENT ANYWAY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PER THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE SAME DEALER ON A FEW OCCASIONS AND WAS INFORMED THAT THERE WAS AN EXHAUST ISSUE. WHEN THE VEHICLE WAS DIAGNOSED A SECOND TIME, IT PASSED THE EMISSIONS TEST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING FAILURE, UPON STARTING CAR DASH LIGHTS WARNS OF POWER STEERING FAILURE. AT FIRST WE COULD TURN CAR OFF AND RESTART CAR AND THEN IT WOULD FUNCTION. THIS WAS LAST YEAR WHEN FALL AND WINTER CAME WE HAD NO MORE PROBLEMS, AS SUMMER CAME THIS YEAR WITH HIGH HEAT IT WOULD NOT FUNCTION AT ALL NOW.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN UNKNOWN LOCAL DEALER SCHEDULED A DIAGNOSTIC TEST IN THE NEXT 15 DAYS. THE CONTACT WAS CONCERNED THAT, DUE TO HER SMALL STATURE, IT WOULD BE UNSAFE TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ATTEMPTED TO CONTACT FORD MOTOR COMPANY, BUT WAS UNABLE TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 99,450.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WHILE DRIVING. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO KEYSTONE FORD LOCATED IN CHAMBERSBURG, PA WHERE THE TRANSMISSION WAS UPDATED AND THE CONTROL SWITCH OF THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,798.

FORD FOCUS TRANSMISSION MODULE REGULATOR RECALL. I HAVE HAD TO TAKE MY VEHICLE TO THE DEALER 5 TIMES FOR ISSUES THAT I FEEL ARE RELATED TO THIS MATTER. IN APRIL, I WAS DRIVING WHEN I LOST TOTAL POWER OF MY CAR AND THEN IT LURCHED FORWARD AS THE RPM'S RAN OVER THE TOP. I DROVE IT APPROXIMATELY 5 MILES TO MY HOME WHERE I HAD IT PICKED UP AND TOWED TO LARRY HILL FORD, CLEVELAND, TN. I HAD THE CHECK ENGINE LIGHT ON AGAIN LAST WEEK AND DROVE THERE AND THEY TOLD ME IT WAS FINE TO DRIVE WHILE THEY ORDERED A PART. TODAY, I STALLED OUT COMPLETELY WHILE ACCELERATING ON 25TH STREET (ON MY LUNCH HOUR). I HAD TO CALL A TOW FOR THE 2ND TIME. I BELIEVE MY SAFETY TO BE IN QUESTION AS I CONTINUE TO DRIVE THIS CAR AND FORD DOES NOT FIX THE ISSUE NOR HAVE THEY OFFERED ME ANY TYPE OF BUYOUT OR TRADE OR COMPENSATION FOR THE CONSTANT PROBLEMS NOT EVEN RELATED TO MY SAFETY WHILE DRIVING.

I RECEIVED A NOTICE OF RECALL FROM FORD IN OCTOBER 2016 (RE: DOOR LATCH). I ATTEMPTED TO GET MY SCHEDULED FOR REPAIRS AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS, BUT WHEN THEY HAVE PARTS THEY WOULD CONTACT ME. I TOOK MY VEHICLE IN FOR SCHEDULED MAINTENANCE (AND SOME OTHER ISSUES) FEB/MARCH. 2017 AND ASKED THAT THEY REPAIR MY VEHICLE FOR THIS SAME RECALL. AGAIN, TOLD THEY DID NOT HAVE PARTS, BUT WOULD LET US KNOW WHEN THEY DID. I MADE AN APPOINTMENT WITH THE DEALERSHIP (AGAIN) FOR AUGUST 2017 TO HAVE VEHICLE LOOKED AT FOR WARRANTY WORK AND HAVE THE RECALL FIXED. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY STILL DID NOT HAVE PARTS, BUT SHOULD HAVE THEM NEXT WEEK (CURRENT WEEK) AND WILL CALL WHEN THEY COME IN AND I CAN GET IT FIXED. I HAVE RECEIVED AT LEAST 2 LETTERS FROM FORD STATING I NEED TO GET THIS RECALL FIXED; BUT, THE DEALERSHIP (SAME ONE EACH TIME) DOES NOT CALL WHEN PART COMES IN AND HAS FAILED TO REPAIR MY VEHICLE AFTER MULTIPLE ATTEMPTS. DEALERSHIP: MARSHALL FORD IN OFALLON, MO 63366.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION, JERKING, AND HESITATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS SOFTWARE UPDATES AND THE CLUTCH WAS REPLACED PREVIOUSLY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 128-21707. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 37,505.

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE AND THE STEERING SEIZED. THE CONTACT CRASHED INTO A TELEPHONE POLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE ARMS, A BROKEN NOSE, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 10/18/17*LJ CONSUMER STATED "I'D ONLY HAD THE CAR 3 WEEKS WHEN THE STEERING FROZE AND THE STEERING WHEEL WOULD NOT MOVE. IT WAS GOING LEFT WHEN IT HIT THE POLE." NO VIN AVAILABLE. UPDATED 10/4/18*JB

MY STEERING WHEEL IS LOCKING UP WHILE I AM DRIVING. I AM ON THE HIGHWAY ALMOST EVERY DAY. I HAD TO JERK IT BACK BECAUSE I WAS DRIVING INTO ANOTHER CAR IN THE OTHER LANE. I WILL TRY AND CHANGE LANES AND IT LOCKS, THEN POPS BACK TO ABLE TO STEER. SOMEONE IS GOING TO DIE FROM THIS! THIS NEEDS TO BE A RECALL! IT;S BAD ENOUGH I HAVE HAD MY TRANSMISSION REPLACED 3 TIMES IN ONE YEAR....

STEERING LOCKED AFTER STARTING CAR - INDICATOR LIGHT ON DASH "I" TURNED CAR OFF AND BACK ON SEVERAL TIMES FINALLY INDICATOR DISAPPEARED AND NORMAL STEERING RETURNED - LOOKED ON LINE FOR SIMILAR EVENTS AND FOUND OTHER REPORTS FOR SAME EVENTS . HAD CAR TOWED IN TO FORD DEALERSHIP THEY HAVEN'T BEEN ABLE TO REPRODUCE EVENT AND INDICATE THEY HAVE NEVER SEEN THIS BEFORE - MAJOR CONCERN THAT COULD HAPPEN WHEN VEHICLE MOVING

SOMETIMES IT WON'T GO IN REVERSE, IT STUTTERS, SHUDDERS, STALLS (WHICH IS NOT GREAT WHEN TRYING TO PULL OUT IN TRAFFIC OR MAKE A TURN) WON'T GO INTO GEAR (SHIFT). BROUGHT IT IN FOR TCM RECALL AND THEY FIXED AND EXTENDED ORIGINAL WARRANTY TO 100,000 MILES BUT NOW IT'S PAST THAT, MY EXTENDED WARRANTY IS UP. TOOK IT AGAIN TO DEALER BECAUSE OF TRANS AND THEY WANTED $170.00 JUST TO LOOK AT IT. I'M ON A FIXED INCOME AND JUST DON'T HAVE THE EXTRA. I HAD IT "FIXED" BY A MECHANIC FRIEND AT HIS SHOP AND HE SAID THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRANSMISSION! IT HAS NOW BECOME A SAFETY ISSUE AND I DON'T KNOW WHAT TO DO! SOMETHING NEEDS TO BE DONE! FORD NEEDS TO MAKE GOOD ON THIS!

THE POWER STEERING IS CURRENTLY NOT WORKING. IT IS LIKE DRIVING A CAR WITHOUT POWER STEERING AT ALL. HAVE TO MANUALLY TURN AND MANEUVER THE CAR. IT IS ESTIMATED THAT THE WHOLE STEERING COLUMN WILL HAVE TO BE REPLACED WHICH WILL COST $1,500 WHICH SHOULD BE COVERED BY THE FORD MANUFACTURER. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS DETECTED BY THE COMPUTER SYSTEM IN THE CAR. CHECKED THE STEERING FLUID TO MAKE SURE THAT IT WAS NOT LOW OR LEAKING AND THIS WAS NOT THE CASE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MATTHEWS FORD (LOCATED AT 100 W. LANCASTER AVENUE, PAOLI, PA 19301, TEL: (610) 644-4700) WAS CONTACTED. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER HAD NOT YET PROVIDED THE REMEDY PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN DRIVING ON CITY STREET TO HAVE THE "CHECK ENGINE" LIGHT CHECKED, THE AUTOMATIC TRANSMISSION WOULD GO OUT OF GEAR, THE ENGINE WOULD REV UP, THEN THE TRANSMISSION WOULD SLAM BACK INTO 1ST GEAR MOMENTARILY, THEN SHIFT TO A MUCH LOWER GEAR (3RD?), MOVING AT AN UNSAFE SPEED FOR THE TRAFFIC CONDITIONS, THEN SLAM BACK INTO 1ST GEAR AGAIN BEFORE STARTING THE WHOLE PROCESS OVER AGAIN. MOVING FROM A STOP, THE SAME THING WOULD HAPPEN. NOR WOULD IT ENGAGE REVERSE TO BACK UP TO PARK; IT WOULD ONLY REV UP. THIS CAR IS UNSAFE TO DRIVE ANYWHERE! FORD NEEDS TO RECALL THIS TRANSMISSION ASAP, AT NO COST & PERMANENTLY FIX THE ONGOING PROBLEMS WITH IT, NOT JUST BANDAID FIXES.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO RUSTYECK FORD LOCATED IN WICHITA, KS WHERE IT WAS DIAGNOSED THAT THE CONTROL MOTOR OF THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

POWER STEERING ASSIST FAILURE, FIRST INDICATION OF ISSUE HAPPENED TWO DAYS AGO AT APPROXIMATELY 104,000 MILES. CLEARED ITS SELF WHEN CAR WAS PUT INTO GEAR, SECOND INDICATION WAS IN DRIVE WAY AND A RESTART CLEARED PROBLEM. ISSUE HAS GOTTEN PROGRESSIVELY WORSE DAILY. I'M NOT RISKING MY FAMILY DRIVING THE CAR UNTIL I TALK TO THE DEALER. THIS IS A KNOWN SERIOUS SAFETY ISSUE AND THE BUYERS OF THIS CAR DESERVE TO BE WARNED AND COMPENSATED WITH A FIX. INNOCENT PERSONS WILL DIE FROM THIS WHILE FORD IS APPARENTLY SILENT OR WAITING ON THEIR SUPPLIER TO STEP UP. NHTSA STEP IT UP NOW!!!

STEERING WHEEL IS LOCKING UP AT SLOW SPEEDS. ELECTRONIC ASSISTED POWER STEERING. RECENTLY, HAD THE TRANSMISSION RECALL TAKEN CARE OF. SOON AFTER THE STEERING STARTED LOCKING UP WHEN I WOULD LEAVE A PARKING LOT AND HAS HAPPENED SEVERAL TIMES SINCE.

GOT CAR ON 05/15//17, DRIVING CAR STOPPED CAR GEARS WOULDN'T WORK CAR WOULDN'T MOVE, HAD CAR IN FOR THIS REPROGRAMMED MODULE, CAR DID THE SAME THING. CAR HAS A MANUFACTURER DEFECT THAT CAN'T BE FIXED. I TOLD MY BROTHER IF I AND MY DAD END UP DEAD IN IT HE'S TO SUE FORD.

WHILE DRIVING ON THE FREEWAY 70MPH AND ON CITY ROADS AT 35 MILES AN HOUR THE CAR WILL JUST LOSE POWER AND SHUT DOWN, THE CHECK ENGINE LIGHT AND FUEL PRESSURE LIGHT AND BATTERY LIGHT ALL COME ON WHEN THE CAR DIES. ONLY THE CHECK ENGINE LIGHT REMAINED AFTER GETTING THE CAR RESTARTED. AND WILL TAKE SEVERAL TRIES TO GET IT STARTED AGAIN. WE TOOK IT TO THE FORD DEALER IN AMERICAN FORK UTAH TODAY AND WE RECEIVED THE CODE TSB 1600 6 TO WHICH THEY SAY MEANS THAT WE NEED TO REPLACE THE FUEL TANK AS WELL AS THE GASKETS IN TUBES AND SENSORS. IT WILL COST ABOUT $2,000 TO REPLACE. WE ARE NOT HAVING THEM FIX IT AT THIS TIME SINCE WE CAN'T AFFORD IT. THIS COMES JUST A WEEK AFTER THEY HAD OUR CAR FOR TWO WEEKS TO REPAIR THE PROBLEM WITH THE TRANSMISSION RECALL. NOT SURE WHAT TO DO AT THIS POINT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW MONTHS AND THREE TIMES IN THE LAST 24 HOURS.

TRANSMISSION STALLS. VEHICLE.JERKS & GRINDS.WONT SHIFT INTO REVERSE.CAUSED MY WIFE TO ALMOST HAVE ACCIDENT ON FREEWAY. CLASS ACTION IN PROGRESS.WIFE HAS CANSER & CANT GET TO DR.

THE POWER STEERING ('EPAS' - ELECTRIC POWER-ASSISTED STEERING) SYSTEM FAILED IN MY 2012 FORD FOCUS ON 7/15/2016. THE POWER LOSS WAS INTERMITTENT AND UNEXPECTED AT FIRST, RANDOMLY SHUTTING OFF UPON VEHICLE START-UP, OR SHORTLY THEREAFTER. THE POWER STEERING EVENTUALLY EXPERIENCED FULL FAILURE ON JULY 15TH, 2016 AND REMAINS INOPERABLE TO THIS DAY, LEAVING ME TO DEAL WITH COMPLETE MANUAL STEERING ONLY. AS A RESULT OF THE FAILURE, STEERING EFFORT HAS INCREASED TREMENDOUSLY DURING STATIONARY AND LOW SPEED MANEUVERING. IT ALSO MAKES CONTROLLING THE STEERING WHEEL AND VEHICLE UNDER BUMPY ROAD CONDITIONS TROUBLESOME AT ALL SPEEDS, AS WELL AS AVOIDING LANE DRIFT AT ALL SPEEDS. THE MOST CONCERNING RESULT OF THIS POWER STEERING FAILURE IS DEALING WITH BUMPY ROAD CONDITIONS, INCLUDING POTHOLES, WHICH CAN JERK THE STEERING WHEEL FROM MY GRIP AT TIMES AND VEER THE VEHICLE INTO ANOTHER LANE, OR WORSE, AN OPPOSING LANE OF TRAFFIC. THIS HAS AT TIMES CAUSED MILD INJURY TO MY WRISTS AND OCCASIONALLY STRAIN IN MY ELBOWS WHEN DEALING WITH SUDDEN JERKS AS WELL AS THE IMMENSE EFFORT REQUIRED TO TURN THE STEERING WHEEL IN STATIONARY OR LOW-SPEED MANEUVERING SITUATIONS. I AM A HEALTHY AND PHYSICALLY FIT YOUNG MAN, & EVEN I HAVE TROUBLE DEALING WITH THE STEERING WHEEL IN THESE SITUATIONS. DUE TO THE ENORMOUS COST OF REPAIR, WHICH CAN COST UPWARDS OF $2000, I HAVE BEEN UNABLE TO AFFORD REPAIR THE STEERING, WHICH HAS BEEN INOPERABLE FOR OVER A YEAR. THE NHTSA HAS ALREADY RECALLED THE 2011-13 FORD TAURUS

WHILE DRIVING LOCALLY AT SPEEDS LOWER THAN 40MPH OR EVEN STAYING IDLE WHILE USING AC THE ENGINE STARTS TO OVERHEAT AND AN ALERT POPS UP ON THE DASH STATING THAT THE ENGINE HAS OVERHEATED. ONCE AC IS TURNED OFF TEMPERATURE RETURNS TO NORMAL AND NO ISSUES REMAIN. NO OVERHEATING HAS OCCURRED WHILE ON HIGHWAY AS OF YET.

TL* THE CONTACT'S DAUGHTER OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHARLIE HENDERSON FORD LOCATED AT: 105 US-90, WAVELAND, MS 39576, (228) 467-9005, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A DEFECTIVE PURGE VALVE CAUSED THE FUEL PUMP TO COLLAPSE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL CANISTER, PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS PRESENTLY BEING REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 08/31/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/4/16 CAR WOULD NOT START IN A PARKING LOT AND HAD TO BE TOWED TO THE DEALER. DEALER REPLACED FAULTY TCM FSA 14M02 7/22/17 WHILE DRIVING 70 MPH ON THE EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP FROM ABOUT 2500 TO 5000 LOSS OF POWER. HAD TO PULL OVER TO THE SHOULDER, PUT CAR IN PARK AND THEN BACK IN DRIVE, & TRANSMISSION RE-ENGAGED. 7/24/17 WHILE DRIVING 65 MPH ON EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP AGAIN. LOSS OF POWER. PULLED OVER TO THE SHOULDER, PUT CAR IN PARK AND BACK IN DRIVE, NO RE-ENGAGEMENT OF THE TRANSMISSION, PUT CAR BACK IN PARKED, TURNED IT OFF, RESTARTED CAR, TRANSMISSION RE-ENGAGED. 7/25/17 DROVE TO DEALER, WHILE DRIVING SHIFTING BECAME INCREASINGLY HARD/HARSH, SHIFTING BECAME MORE DELAYED AS WELL. DEALER REPORTED FAULTY TCM AND DAMAGED CLUTCH. BOTH ARE TO BE REPLACED ON 7/26/17 FSA 14M01 FSA 14M02

TRANSMISSION SHUTTERING DRIVING UP AN INCLINE OR FROM A STOP. BEGAN AS A SHUTTER WHICH THEN EVOLVED INTO GRINDING AND VIOLENT SHUTTER BEFORE REPLACING FAULTY CLUTCH. VEHICLE WAS TAKEN TO DEALER A TOTAL OF 4 TIMES IN THE LAST CALENDAR YEAR FOR THE SAME REPAIR WITHOUT IT BEING RESOLVED. VEHICLE WILL SLIP AND SHUTTER CONSISTENTLY FROM STOP, INCLINE, OR HIGHWAY DRIVING WITH ENGINE RPM AROUND 1200 - 1800 RPM.

STEERING RACK FAILURE, VEHICLE IS AT 62,000 MILES. DAUGHTER LOST WHAT WE THOUGHT WAS POWER STEERING CONTROL WHILE DRIVING THRU A SOMEWHAT BUSY SUBURBAN NEIGHBORHOOD ROAD. UPON DRIVING TO A SAFE PLACE, IT WAS HARDER TO STEER THAN THE TRADITIONAL OLD SCHOOL NON-POWER STEERING CARS. WAS $1800 TO REPLACE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE SPOUSE WAS DRIVING AT 40 MPH, WHEN THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHUTTER AND STALLED. THE VEHICLE WAS TOWED TO KOONS FALLS CHURCH FORD 1051 E BROAD ST, FALLS CHURCH, VA 22044 (703) 241-7200, WHERE IT WAS DIAGNOSED WITH THE FUEL TANK SHRUNK AND WAS NOT GETTING PROPER AMOUNT OF FUEL TO OPERATE THE VEHICLE. THE FUEL TANK AND PURGE VALVE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE TRANSMISSION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT STATED THAT THE MANUFACTURER MADE HIM AWARE THAT THE VEHICLE HAS NO WARRANTY FOR THE FUEL TANK. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

IN JANUARY, 2017 I HAD MY 2012 FOCUS HATCHBACK CHECKED OUT FOR AN ONGOING GRINDING NOISE ONLY PRESENT WHEN TURNING. MY LOCAL MECHANIC DIAGNOSED THIS AS A FAILING RACK AND PINION WHICH NEEDED COMPLETE REPLACEMENT TO AVOID A CATASTROPHIC FAILURE WHILE DRIVING. A $1700 REPAIR FOR A MAJOR COMPONENT ON A 5 YEAR OLD CAR WITH ONLY ~40K MILES. VERY DISAPPOINTED IN FORD, CURRENTLY LOOKING AT OTHER BRANDS FOR A NEW PURCHASE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. AFTER SEVERAL MOMENTS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND HE WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FURTHER ISSUES. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TRANSMISSION WAS STILL UNDER WARRANTY. THE CONTACT RECEIVED A CLASS ACTION SETTLEMENT NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

POWER STEERING GEAR. MY COLLEGE STUDENT HAD THE CHECK STEERING MESSAGE. WE TOOK CAR TO DEALERSHIP. THEY EXPLAINED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND IT WOULD COST $1900. THIS IS THE SAME PROBLEM WITH THEIR NEW ELECTRONIC POWER STEERING THAT RESULTED IN RECALLS ON THE FUSION, TAURUS, AND MLZS BUT THE FOCUS IS NOT RECALLED. I DECLINED THE REPAIR AND TOOK IT A LOCAL SHOP I USE. THEY TOLD ME THAT THEY CAN'T GET THE PART BECAUSE......FORD IS PURCHASING EVERY LAST ONE. THERE IS A 2-3 MONTH WAIT FOR THE BACKORDER. THEY ALSO TOLD THAT THE PART COMES WITH A 15% SURCHARGE SO ANY SAVING THAT I WOULD GET NOT SERVICING AT THE FORD DEALERSHIP WOULD BE LOST AS THEIR PRICE WAS ALSO $1900. I DID CALL IN MY COMPLAINT TO FORD CUSTOMER SERVICE AND HAVE A CASE NUMBER WHICH I HAVE YET TO RECEIVE ANY RESPONSE, THAT WAS 48 HOURS AGO. THE REPAIR IS APPROXIMATELY 40% OF THE NET VALUE OF THE CAR. FOR A PROBLEM THAT NHTSA DINGED THEM ON FOR THE SAME SYSTEM IN OTHER MODELS. THIS IS WRONG. AS AN OWNER OF AN F150, LINCOLN TOWN CAR, AND THE FOCUS AND A LOYAL FORD MOTOR COMPANY CUSTOMER, I AM QUESTIONING MY DECISION MAKING!!!

CAR STOPPED COMPLETELY WHILE DRIVING ON A CITY STREET. LOW FUEL LIGHT DID NOT COME ON. FUEL GAUGE WAS SHOWING CLOSE TO EMPTY BUT NOT ALL THE WAY. CHECK ENGINE LIGHT WAS NOT ON. WHEN STARTED AT GARAGE THE LOW FUEL LIGHT CAME ON, BUT WOULD NOT STAY RUNNING AFTER MULTIPLE TRIES. I THINK, AND THE MECHANIC AGREED, THAT THE FUEL GAUGE SENSOR IS DEFECTIVE. I FEEL UNSAFE NOW WHEN DRIVING FOR EXTENDED LENGTHS OF TIME, AND AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN ON A HIGHWAY AT HIGHER SPEEDS. IF THE VEHICLE STOPS IN TRAFFIC THIS COULD CAUSE A SERIOUS ACCIDENT OR FATALITY.

AFTER STARTING THE FOCUS I WOULD GET A POWER STEERING FAULT ALARM. TURNING THE CAR OFF AND ON WOULD FIX THE ISSUE. NOW IT STAYS OFF NO MATTER WHAT. THIS MAKES MANEUVERING EXTREMELY HARD AND DANGEROUS.

ON WAY TO LOCAL STORE POWER STEERING WENT OUT. HAVING TO STEER WITH MUCH EFFORT. STOPPED AND TRIED TO TURN IGNITION OFF SEVERAL TIMES AND RESTART, BUT DID NOT WORK. IT INITIALLY WENT OUT WHILE IN MOTION ON WAY TO STORE AFTER ACCELERATING FROM STOP SIGN. NOTICED IT WHEN I HAD TO MAKE A RIGHT TURN AT NEXT CORNER. AND PANEL WARNING LIGHT CAME ON.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE POWER ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTOMAX FORD 3301 E. CENTRAL TEXAS EXPY, KILLEEN, TX, 76543) WHERE IT WAS DIAGNOSED; HOWEVER, THE CONTACT WAS NOT CLEAR ON THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

MY DAUGHTER WAS DRIVING OUR 2012 FORD FOCUS ON THE FREEWAY (WITH MY 2 YEAR OLD GRANDDAUGHTER IN THE CAR) AT 65 MPH WHEN SHE HAD A COMPLETE LOSS OF POWER STEERING. A MESSAGE APPEARED "STEERING ASSIST FAULT - SERVICE REQUIRED"... NO WARNING, THIS MESSAGED JUST POPPED UP AT TIME OF FAILURE. MY DAUGHTER STRUGGLED TO GET THE CAR OFF THE ROAD AND CALLED ME - REFUSING TO DRIVE THE CAR FOR FEAR OF ENDANGERING HER OR HER DAUGHTER. I HAD TO COME GET HER.... I DROVE THE CAR HOME - ALLTHOUGH THERE HAS NOT BEEN A PROBLEM WITH THE CAR IN THE 2 TIMES I HAVE DRIVEN IT. MY DAUGHTER WILL NOT DRIVE IT AGAIN. I HAVE READ THAT THERE HAVE BEEN SEVERAL HUNDRED OTHERS REPORTING THIS SAME PROBLEM - INCLUDING A REPORT IN THE NY TIMES. DOES SOMEBODY TO DIE BEFORE THERE IS A RECALL? THE CAR HAS 75,000 MILES ON IT.

I PURCHASED THIS CAR USED IN 2016 FOR MY 16 YR OLD DAUGHTER. IN THE MONTH OF JUNE 2017 THE POWER STEERING WOULD INTERMITTENTLY GO OUT AND MAKE IT EXTREMELY DIFFICULT TO TURN. ON JULY 11, THE POWER STEERING COMPLETELY FAILED AND I TOOK IT TO A LOCAL FORD DEALERSHIP IN CHESTERFIELD, MO. THE DEALERSHIP COMMUNICATED TO ME THAT THEY WERE NOT AWARE OF POWER STEERING ISSUES WITH THIS CARE WHICH IS QUITE DISAPPOINTING SINCE THERE IS SIGNIFICANT CONTENT ON THE INTERNET FOR THIS ISSUE. THE DIAGNOSIS IS FAULTY POWER STEERING ASSEMBLY AND WILL COST ME $2200 TO FIX. I AM DISAPPOINTED FORD IS NOT TAKING THIS ISSUE MORE SERIOUSLY. I AM LUCKY MY DAUGHTER WAS NOT INVOLVED IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE STEERING FAILED AND THE STEERING ASSIST MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRADLEY FORD (LOCATED AT 2828 U.S. 50 PUEBLO, CO 81088 719-545-0192) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,258.