2012 Ford Focus complaints

FAULTY FUEL VENT VALVE CAUSED ENTIRE FUEL TANK TO COLLAPSE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO UNLOCK AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO WILLIS FORD (15 N DUPONT BLVD, SMYRNA, DE 19977) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

THE PURGE VALVE CAUSE THE CAR TO STALL IN TRAFFIC WHILE DRIVING AND BACK FIRE CAUSE THE GAS TANK TO SUCK IN

I WAS DRIVING ON BUSY FOUR-LANE HIGHWAY IN FAST MOVING TRAFFIC IN MY 2012 FORD FOCUS A LIGHT CAME ON SAYING STEERING ASSIST FAILURE SERVICE REQUIRED. THIS SCARED ME VERY MUCH. IT WAS VERY DANGEROUS AND LIFETHREATENING. THE WHEEL WAS HEAVY AND HARD TO STEER GETTING OFF THE HIGHWAY CURVING EXIT. I WAS FRIGHTENED I WOULD HIT THE GUARDRAILS. BROUGHT CAR TO TORRINGTON, CT FORD DEALER WHO IS VERY NICE SAID STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED $1,977. CALLED FORD ASKED WHY WAS FOCUS EXCLUDED FROM RECALL ISSUED FOR SAME REASON TO EDGE, FUSION AND EXPLORER. FORD REPRESENTATIVE NAMED PAM SAID "REASON IT WAS NOT INVOLVED IN RECALL IS BECAUSE BUILT AT DIFFERENT TIME AND USING DIFFERENT PART AFFECTED BY THE RECALL." I SAID BUT THEY ALL USED SAME TEMKIN MANUF. PART. HE SAID, "RECALLS ARE VIN SPECIFIC." WOULD NOT PAY FOR REPAIR, AND SAID MY COMPLAINT WOULD BE FORWARDED TO THE "APPROPRIATE INTERNAL DEPARTMENT". (THAT MUST BE THE DO-NOTHING-ABOUT-IT UNIT) HOW DISAPPOINTING AND EMBARRASSING THAT AN AMERICAN COMPANY DOESN'T CARE ABOUT ITS CUSTOMERS. THIS IS MY THIRD AND LAST FORD CAR I WILL BUY. WHO IS GOING TO DIE BEFORE BIG BUSINESS TAKES NOTICE? THERE ARE 508 COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH THIS VEHICLE!! AND THOUSANDS MORE ON OTHER INTERNET SITES! WHY ARE WE SPINNING OUR WHEELS WITH THIS AGENCY THAT DOES NOTHING WITH THIS LIFE-THREATENING ISSUE. WHAT IS MORE IMPORTANT THAN BEING ABLE TO STEER OR BRAKE YOUR CAR? THIS STEERING ASSIST FAILURE IS DEADLY AND NEEDS TO

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE WALKING OUTSIDE OF THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR. HE INSPECTED UNDERNEATH THE VEHICLE BY THE FUEL TANK AND NOTICED FUEL ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.

2012 FORD FOCUS HAD INTERMITTENT STEERING ASSIST FAULT WARNINGS. SINCE 12/24/2017 THE FAULT WARNING DOES NOT GO AWAY AND I HAVE NO POWER STEERING. I CALLED 2 DIFFERENT FORD DEALERS, THEY BOTH DENIED ANY KNOWLEDGE OF ANY KNOWN PROBLEMS WITH THIS PROBLEM. I DID A TINY BIT OF RESEARCH AND QUICKLY FOUND THAT MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM AND THAT YOUR AGENCY HAS HAD COMPLAINTS AND ARE OR DID INVESTIGATE THIS PROBLEM. IS THIS CAUSED BY AN EXPOSURE TO EXTREME HEAT FROM OTHER ENGINE COMPONENTS? THE FAULTS ALWAYS STARTED UPON STARTING THE CAR AND I WOULD TURN THE CAR OFF AND BACK ON,IT WOULD GO AWAY BUT KNOW IT WON'T GO AWAY AND I CANNOT DRIVE IT WITHOUT POWER STEERING.

STEERING FAULT FAILURE BEGAN AS AN INTERMITTENT PROBLEM AT 55,000 MILES. THE ISSUE COMMENCED WHEN THE VEHICLE WAS IN MOTION AND PRESENTS A DANGEROUS SITUATION. STEERING THE VEHICLE IS DIFFICULT BEYOND DESCRIPTION. NOW THE PROBLEM IS CHRONIC, REPAIR ESTIMATE FROM FAIR OAKS FORD IN NAPERVILLE, IL WAS $2,400.00. BASED ON THE NUMBER OF COMPLAINTS TO NHTSA AND EVIDENT ON A NUMBER OF OTHER SITES THIS IS NOT AN ISOLATED PROBLEM. FORD SHOULD BE COMPELLED TO ISSUE A RECALL FOR SAFETY REASONS ALONE.

A NOTICE ON THE DASH APPEARED AT STARTUP(STATIONARY) , STATING POWER STEERING ASSIST FAULT SERVICE REQUIRED. THIS MAKES STEERING VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THE WARNING WOULD GO AWAY ON NEXT START UP. WHEN I TOOK IT TO A MECHANIC I WAS TOLD THAT NO CODES WERE SHOWING. I HAVE HAD MY CAR AT A FORD SERVICE DEPARTMENT AND THEY TOLD ME THERE ARE NO OPEN RECALLS OR BULLETINS.

ON 12/8/2017 I DROVE ME CAR DOWNTOWN NASHVILLE FROM MY HOUSE. PARKED IT IN THE GULTCH AREA. WALKED TO A RETURN. CAME BACK TO MY CAR AND THE STEERING ASSIST FAULT LIGHT CAME ON. IT SAID CONTACT DEALER. I TRIED TURNING THE CAR OFF AND ON AGAIN SEVERAL TIMES. THE STEERING WHEEL WOULD TURN WITH GREAT EFFORT, HOWEVER I WAS PARALLEL PARKED AND THERE WAS NO WAY I WAS GETTING THE CAR OUT OF THE POSITION IT WAS IN WITHOUT NEEDING A TOW TRUCK. SO I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. ONCE THERE IT TOOK THEM 5 DAYS TO TELL HOOK IT UP TO THE COMPUTER AND TELL ME THAT I NEEDED ALMOST $2,300 WORTH OF REPAIRS. SO BASICALLY WHILE THE CAR WAS PARKED, IT BROKE. I DECLINED SERVICE AT THE MOMENT AND AM ACTIVELY SEARCHING FOR SOLUTIONS. THE DEALER DIAGNOSTIC WAS AS FOLLOWS: "FOUND U3000-49 PSCM INTERNAL FAILURE. FOLLOWED PINPOINT TEST B AND FOUND NEEDS RACK REPLACEMENT." THE CAR WAS PURCHASED IN JAN 2013 FROM A CAR MAX. I PAYED FOR THE EXTENDED WARRANTY THAT THEY SOLD ME AS 100,000 MIES "OVER THE PURCHASE MILAGE", TO WHICH THEY HAVE BEEN KIND ENOUGH TO INFORM ME ACTUALLY MEANT 100,000 MILES TOTAL. I'M RIGHT AT THE 113,500 NEIGHBORHOOD. I HAVE EXACTLY TWO PAYMENTS LEFT. SO NOW NOT ONLY DO I HAVE TO BORROW OR RENT A CAR ($$$) I WILL LOOSE MONEY IF I TRADE IT IN, I HAVE TO BURDEN SOMEONE ELSE WITH THE USE OF MY CAR TO WORK. WHICH HAS AFFECTED MY ABILITY TO EARN A LIVING AND PAY MY BILLS. TOP THAT OFF WITH THE SERVICE CHARGE OF AND EXTRA $2,300 OUT OF POCKET. FORD, WE NEED TO TALK.

WHILE THE VEHICLE WAS STATIONARY, THE ELECTRONIC POWER STEERING WENT OUT ON THE VEHICLE. I HAD TO DRIVE THE VEHICLE HOME WITH NO POWER STEERING AND MADE IT EXTREMELY DIFFICULT TO STEER. IF I WAS NOT STRONG ENOUGH TO FORCE THE WHEELS TO TURN, THIS WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. IF THIS HAPPENED WHILE THE VEHICLE WAS MOVING, THIS WOULD HAVE BEEN CATASTROPHIC. I FEEL LUCKY TO HAVE THIS HAPPEN WHILE BEING STATIONARY. THIS SEEMS TO BE A COMMON PROBLEM FOR THIS MODEL OF THE FOCUS AND FORD SHOULD TAKE NECESSARY STEPS TO REPLACE ALL POWER STEERING WITH MORE RELIABLE PARTS FOR THIS MODEL OF THE FOCUS.

THE ELECTRONIC STEERING ASSIST IS FAILING CAUSING THE VEHICLE TO RANDOMLY LOSE POWER STEERING. THIS MAKE THE VEHICLE VERY HARD TO STEER AND CONTROL. THE CAR IS A 2012 AND ONLY HAS 30,000 MILES. NO RECALL HAS BEEN ISSUED YET OTHER MODELS WITH THE SAME ELECTRONIC STEERING ASSIST HAS BEEN RECALLED. THIS HAS HAPPENED TWICE NOW WHEN THE VEHICLE HAS STATIONARY AND WE DID NOT DRIVE THE CAR. SEEMS THE PROBLEM IS INTERMITTENT AND NOW WE ARE AFRAID TO DRIVE THE CAR, WE DON'T WANT IT TO FAIL WHILE WE ARE DRIVING AND CAUSE AN ACCIDENT OR INJURY.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO SZOTT FORD (8800 E HOLLY RD, HOLLY, MI 48442, PHONE: (248) 634-4411) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER PROVIDED CASE NUMBER: CAS13724060. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,700. *TT UPDATED 9/18/18*JB

POWER STEERING DOES NOT ENGAGE AT START UP. THIS HAS HAPPENED AT LEAST 4 TIMES NOW OVER THE LAST MONTH; MOST RECENTLY THIS EVENING WHEN I WENT TO MOVE IT IN THE DRIVEWAY (AND ONLY AN HOUR AFTER ARRIVING HOME FROM A 40 MINUTE COMMUTE). THIS HAS NOT YET HAPPENED WHILE THE VEHICLE IS IN MOTION, BUT IT CONCERNS ME THAT IT COULD. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN WHEN THIS CONDITION EXISTS.

WASHER FLUID NOT DISPENSING.

MY STEERING LOCKED UP AND I WAS UNABLE TO TURN MY WHEEL WHEN DRIVING. THE ALERT "STEER ASSIST FAILURE" APPEARED ON DASH. I HAD MY CAR TOWED INTO THE FORD DEALERSHIP AND I NEEDED TO REPLACE MY POWER STEERING WHICH COSTS $2000. THEY IMPLIED THAT IT WOULD BE UNSAFE TO DRIVE ON THE ROAD AS NO POWER STEERING VERY WELL WOULD RESULT IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE MADE A LOUD NOISE AND THEN CAME TO AN ABRUPT STOP. AFTER A FEW ATTEMPTS OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS ABLE TO BE DRIVEN. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,433.

CHECK ENGINE LIGHT CAME ON. CODES INDICATED SOMETHING WRONG WITH PURGE VALVE AND SMALL EVAP LEAK. WHILE DRIVING AT 55+MPH ON A 6 LANE HIGHWAY, MY CAR STALLED AND MY BATTERY LIGHT AND OIL LIGHT ILLUMINATED. BEFORE THAT HAPPENED, CAR WOULD JUST REV AND THEN JERK ME FORWARD. I WAS ALMOST HIT BY MULTIPLE VEHICLES. THIS IS A HUGE SAFETY ISSUE!! I MADE IT TO MY MECHANIC WHERE THEY INFORMED ME THAT MY PURGE VALVE GOT STUCK OPEN CAUSING THE VACUUM SYSTEM TO SUCK MY FUEL TANK IT, ALSO CAUSING IT TO COLLAPSE. MY FUEL TANK, FUEL PUMP, CHARCOAL CANISTER, AND PURGE SOLENOID ALL NEEDED REPLACING. REPAIRS COST ME $1700 OUT OF POCKET, NOT TO ALSO MENTION RENTAL CAR. THIS WAS RECALLED ON FORD FUSION...WHY NOT FOCUS?! THIS COULD HAVE CAUSED SERIOUS INJURIES OR FATALITIES!! I EXPECT REIMBURSEMENT FOR ALL EXPENSES!!!

GOT STEERING ASSIST SENSOR FAULT. STEERING WHEEL LOCKED AND WAS UNABLE TO BE USED. THIS HAPPENED WHILE CAR WAS IN DRIVE AND IN MOTION IN A PARKING LOT AT FIRST THEN ON THE ROAD. WAS ABLE TO TURN CAR OFF AND ON SEVERAL TIMES BEFORE IT WOULD UNLOCK STEERING WHEEL. IT HAPPENED THE LAST TIME AS I WAS GOING DOWN THE ROAD AND WOULDN'T UNLOCK. TOOK TO DEALERSHIP FOR REPAIR AND IT COST $2000 TO FIX A SENSOR. I LOOKED UP HOW TO FIX IT MYSELF AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME ISSUE WITH NO LISTED FIX OTHER THAN TO TAKE IT TO THE DEALERSHIP FOR A STEERING GEAR REPLACEMENT. FORTUNATELY I WAS ABLE TO STOP VEHICLE PRIOR TO HITTING ANYTHING.

LEFT SIDE HEADLIGHT HAS AN INTERMITTENT ISSUE WHERE IT WORKS AND DOESN'T WORK. CHANGED THE BULB AND THE PROBLEM STILL OCCURS. DISCOVERED THE PLUG IN THE WIRING HARNESS THAT GOES TO THE BULB LOOKS CRACKED. THE BULB TESTS OK. THERE HAS NOT BEEN ANY DAMAGE TO THIS VEHICLE RELATED TO THE HEADLIGHT ACCORDING TO THE DEALERSHIP. THERE IS A DIPPED BEAM FAULT COMING UP ON THE CAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED IN TRAFFIC. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR, AND THE FORWARD AND REVERSE GEARS FAILED. THE VEHICLE WAS TOWED TO D & D FORD (13655 E WADE HAMPTON BLVD, GREER, SC 29651, (855) 505-1172) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P0785 (TIMING SOLENOID MALFUNCTION) AND THAT THE CLUTCH ACTUATORS AND SLAVE CYLINDER FAILED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE TRANSMISSION CLUTCH MOTOR #2 WAS SWITCHED TO CLUTCH MOTOR #1 AND THE TCM MODULE WAS REPLACED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 133,230.

STARTED GETTING RANDOM STEERING ASSIST FAULTS WHEN STARTING CAR. WOULD SHUT CAR OFF AND RESTART CAR AND EVERYTHING WOULD BE FINE. STARTED CAR AND TO WORK ON MONDAY MORNING WITHOUT ANY ISSUES. WENT TO START CAR AT LUNCH TIME AND GOT THE STEERING ASSIST FAULT AGAIN. TURNED OFF CAR AND RESTARTED - PROBLEM STILL THERE. NO POWER STEERING AT ALL NOW. HAD TO CAREFULLY DRIVE CAR TO DEALER WITHOUT ANY POWER STEERING. CAR IS PRESENTLY AT FORD DEALERS AWAITING SERVICE. CAR HAS ABOUT 84,000 MILES. THE CONSUMER REQUESTED A RECALL FOR THE ELECTRONIC RACK AND PINION.*JS

TWICE IN THE LAST MONTH THIS CAR HAS STOPPED RUNNING, ALL THE DASH LIGHTS COME ON AND IT WILL NOT ACCELERATE. THE MOST RECENT TIME, MY DAUGHTER WAS DRIVING BACK TO SCHOOL IN LUBBOCK, TX GOING 80 MPH WHEN IT SHUTDOWN. SHE TRIED TO PULL OVER BUT ALMOST WRECKED DUE TO THE FACT SHE HAD NO POWER BRAKES. I HAVE SEEN MANY REPORTS ON THE INTERNET AND YOUTUBE VIDEOS DOCUMENTING THE SAME THING SHE HAD HAPPEN TO HER. WHEN SHE TOOK IT INTO THE FORD DEALERSHIP THEY OF COURSE COULD NOT FIND AN ISSUE AND THEY WOULD NOT GIVE HER A LOANER OR RENTAL CAR DURING THE TIME IT TOOK THEM TO LOOK AT IT. THIS IS OBVIOUSLY A SAFETY ISSUE WITH FORD NOT HAVING A FIX. AT THIS POINT, IF I WASN'T UPSIDE DOWN ON THE CAR, I WOULD TRADE IT IN ON SOMETHING DIFFERENT AND IT WOULDN'T BE A FORD. I DIGRESS.

NOV 27, 2017. GOT IN MY CAR AFTER WORK AND STEERING ASSIST LIGHT CAME ON. PUT HANDS ON STEERING WHEEL AND I HAD NO POWER STEERING. CALLED A MECHANIC HE SAID IT WOULD BE $1800 TO FIX IT. SAME THING HAS HAPPENED TO FIVE OTHER PEOPLE HE KNOWS.

I SAW A WARNING ON MY DASHBOARD SAYING 'STEERING ASSIST MALFUNCTION' . POWER STEERING IS NOT WORKING, IT WAS VERY HARD TO TURN. IT WAS IN CITY, GLAD I'M NOT ON HIGHWAY. HELP ME IN RESOLVING THIS ISSUE AND ALSO PLEASE LET ME KNOW IF IT COVERS UNDER MANUFACTURE WARRANTY !

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. AFTER THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FRACTURED, WHICH CAUSED THE FUEL TANK TO COLLAPSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

MY POWER STEERING ASSIST IS COMPLETELY MALFUNCTIONED VERY HARD TO STEER. VERY HARD TO TURN AND STEER WENT OUT ON ME WHILE I WAS AT THE STOP SIGN IN TOWN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. IN ADDITION, THE CONTACT OBSERVED THAT THE FUEL GAUGE WAS ON ONE FOURTH OF A TANK. LATER, THE FUEL GAUGE INDICATED A FULL TANK WHEN THE CONTACT HAD NOT FILLED UP THE VEHICLE. THE CONTACT CALLED AAA WHO STATED THAT DUE TO THE INDICATORS ILLUMINATING, THE CONTACT SHOULD ADD FUEL. THE CONTACT ADDED FUEL AND THE VEHICLE STARTED ON THE FIRST ATTEMPT. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. WHEN THE CONTACT SHUT OFF THE VEHICLE, IT RESPONDED AS IF IT WOULD NOT RESTART. THE CONTACT CURRENTLY ADDS FUEL WHILE THE VEHICLE IS IDLING. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

THE METALLIC TRIM ON THE COLUMN IS PEELING, EVER SO SLIGHTLY, BUT ENOUGH TO HAVE LEFT MY KNUCKLES AND FINGERS BLOODY AND IN PAIN ON MORE THAN ONE OCCASION WHEN I TURN. I ASKED THE FORD DEALER FOR HELP, HOWEVER, WAS TOLD I NEED TO SPEND $500 FOR A NEW CONSOLE. THIS IS A SAFETY HAZARD I THINK FORD SHOULD FIX. I REALLY LIKE MY CAR, BUT I AM NOT HAPPY THAT MY CAR IS CUTTING ME WHEN I TURN THE WHEEL. I HAVE TO HOLD THE STEERING WHEEL AND I HAVE TO TURN THE WHEEL. I PRAY I DON'T GET INTO A TRAFFIC ACCIDENT BECAUSE MY FINGERS ARE BEING SLICED WHILE I TURN. I FIRST WAS CUT IN JULY, AROUND THE 4TH AND I WASN'T SURE HOW IT HAPPENED. THEN IT HAPPENED AGAIN ON SEPTEMBER 15 AND THEN SEPTEMBER 26. THEN AGAIN A FEW DAYS AGO. I HAVE TO BE EXTREMELY CAUTIOUS WHILE MY CAR IS IN MOTION.

THE POWER STEERING (ELECTRIC STEERING ASSIST) FAILS INTERMITTENTLY AND WITHOUT WARNING. THIS OCCURS EITHER HOT OR COLD. IT OCCURS WITH VEHICLE STATIONARY AND IN MOTION.

STEERING ASSIST FAULT LIGHT CAME ON PERIODICALLY OVER PAST 5 THOUSAND MILES, MENTIONED DURING LAST VISIT. NOW IT CAME ON AND WON'T CLEAR. HAVE READ OF MANY PEOPLE WITH 2012 FORDS WITH THIS ISSUE. THIS IS SECOND PROBLEM WITH CAR, HAVE ALSO HAD CLUTCH REPLACED TWICE.

THE STEERING LOCKED UP WHILE MAKING A TURN THIS COULD BE DANGEROUS AND CAUSE SERIOUS INJURY OR DEATH.....I HAVE NO POWER ASSISTED STEERING

THE TRANSMISSION KEEPS SLOWING DOWN THE CAR. WON'T GET UP TO SPEED, CANNOT EXCEED 25MPH.

HORN HAS STOPPED WORKING. RADIO CRACKLING WHEN CAR ON AND OFF, IN MOTION AND WHEN STILL, DOES NOT WORK.

TANAKA RECALL: I RECEIVED A NOTIFICATION THAT MY CAR WAS RECALLED DUE TO DEFECTIVE TANAKA AIR BAGS. I WAS TOLD BY THE DEALERSHIP (HALDEMAN FORD IN ALLENTOWN, PA) THAT I WOULD BE NOTIFIED WHEN THEY RECEIVED THE PARTS NEEDED FOR THE REPAIR. PERIODICALLY, I INQUIRED AT THE DEALERSHIP ABOUT THE STATUS OF THE REPAIR, BUT WAS TOLD EACH TIME THAT THEY STILL HAD NOT RECEIVED THE PARTS NEEDED FOR THE REPAIR. I AGAIN INQUIRED RECENTLY AND WAS AGAIN TOLD I WOULD BE NOTIFIED WHEN THE REQUIRED PARTS ARRIVED AT THE DEALERSHIP. IT WAS ONE YEAR AND TWO MONTHS SINCE I RECEIVED THE RECALL NOTIFICATION AND STILL THEY SAY THEY DON'T HAVE THE PARTS. I HAVE JUST BEEN NOTIFIED THAT TANAKA WAS FILING FOR BANKRUPTCY. IT NOW APPEARS THAT THE PARTS MAY NEVER BE AVAILABLE AND I WILL BE REQUIRED TO DRIVE AROUND WITH DEFECTIVE AND DANGEROUS AIRBAGS WITH NO LEGAL RECOURSE TO SUE TANAKA FOR DAMAGES. THIS IS UNACCEPTABLE. FORD SHOULD TAKE IMMEDIATE STEPS TO MAKE THE NECESSARY REPAIRS TO PROTECT THE SAFETY OF ITS CUSTOMERS. PLEASE INVESTIGATE THIS NEGLIGENCE ON THE PART OF FORD AND ITS DEALERSHIPS.

STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. IN THE PAST 2 MONTHS THE ISSUE HAPPENS SEVERAL TIMES A DAY. LAST WEEK IT HAPPENED TWICE WHILE I WAS DRIVING AND ALMOST LOST CONTROL AND CRASHED.

MY ELECTRICAL STEERING IS ACTING UP, MAKING A WEIRD NOISE AFTER I START MY CAR, IS STIFF AT TIMES AND HARD TO TURN. I RECEIVED AN ERROR MESSAGE, " STEERING ASSIST, SERVICE REQUIRED" ON THE DASH RECENTLY. THAT MESSAGE HAS GONE, BUT THE PROBLEM STILL EXISTS THIS IS A DANGER TO ME WHEN I DRIVE. WHENEVER I START MY CAR, THE STEERING IS RIGID AND STIFF IN THE CITY.

THE ELECTRIC POWER STEERING IS STARTING TO FAIL. IT LOCKS THE STEERING WHEEL WHILE THE CAR IS MOVING WHILE THE ON MY CITY STREET. NEED TO TURN OFF ENGINE AND RESTART THE CAR. SOMETIME THE STEERING BECOMES DIFFICULT WHILE DRIVING AT CITY SPEEDS.THIS HAPPEN ROUGHLY 6 MONTHS AGO BUT WENT AWAY.

THIS IS A 5 YEAR OLD CAR. WITH 750000 MILES ON IT. THE POWER STEERING ASSIST HAS ALREADY DIED COSTING UP $2K IN MONEY WE DON'T HAVE TO FIX IT. THE FIX IS REPLACING THE ENTIRE RACK AND PINION. WE HAD STARTED FOR THE FIRST TIME THE DAY IT WENT OUT. WE WERE PARKED I HAD TO DRIVE IT TO THE DEALERSHIP WITH NO POWER STEERING. IF YOU SHUT OF THE CAR IT WOULD TEMPORARILY FIX IT'S SELF. AND IT DID THE GUY AT THE DEALER SHUT IT DOWN AFTER SEEING THE NO STEERING ASSIST WHEN HE RESTARTED THE CAR IT MAGICALLY WORKED AGAIN. UNTIL NEXT TIME THAT IS. FORD KNOWS THIS PROBLEM EXIST AND REFUSES TO ISSUE A RECALL FOR ALL 2012 FOCUS. THIS IS A NEW CAR IT SHOULD NOT BE HAVE THESE PROBLEMS. PUTTING US IN FINANCIAL STRAIN.

I CAN'T DRIVE THIS VECHICLE ON THE ROAD BECAUSE THE TRANSMISSION OVERHEATS AND SLIPS. I WOULD BE AT A STOP AND IT'S IN DRIVE BUT DOES NOT GO ANYWHERE. MY VEHICLE ROLLAS BACK AND ALMOST CAUSE A ACCIDENT. DUE TO A FAULTY POWERSHIFT DUAL CLUTCH TRANSMISSION. THERE IS A CLASS ACTION LAW SUIT ON FORD BUT AS A CONSUMER I HAVE TO WAIT TEN BUSINESS DAYS TO EVEN SETTLE A CLAIM. MY LIFE IS IN DANGER BECAUSE I FEEL LIKE A VECHICLE WILL HIT ME SOON IN THE MIDDLE OF A INTERSECTION. I NEED HELP FROM SOMEONE PLEASE. IM BEGGING YOU FORD HAS MADE NO ATTEMPTS TO HELP ME AND I STILL OWE 5,000 TO PAY IT OFF. WHICH THIS VECHICLE IS FAR TO LOW VALUED. IF ANYONE CAN HELP ME WITH THIS ISSUE ASAP.

THE POWER STEERING ASSIST HAS GONE OUT, I HAD JUST STARTED THE CAR AND HAD NO POWER STEERING AND IT IS VERY HARD TO STEER, I ALMOST WRECKED TRYING TO GET IT HIOME.

THE ELECTRIC POWER STEERING STOPS WORKING WHILE DRIVING AND ALSO AT START-UP. THIS HAS HAPPENED MULTIPLE TIMES. WE ARE NOW REPORTING THIS AFTER THE 4TH OCCURRENCE.

DRIVER SEAT BELT RELEASE BUTTON STARTED TO STICK. ON 10/28/17 BUCKLE WOULD NOT RELEASE. I HAD HAVE MY SEAT BELT CUT IN ORDER TO GET OUT OF THE CAR. EVENT HAPPENED IN A PARKING LOT WHILE PARKED.

CLOSED DRIVER DOOR IN A PARKING LOT. RETURNED TO CAR TO FIND DOOR PARTIALLY OPEN. ATTEMPTED MANY TIMES TO CLOSE DOOR. DOOR WOULD NOT LATCH. HAD TO MANUALLY HOLD DOOR CLOSED TO DRIVE HOME. DOOR REMAINS UNABLE TO LATCH.

AT LEAST 4 TIMES IN THE LAST COUPLE OF MONTHS, UPON STARTING THE CAR THERE WAS THE MESSAGE "STEERING ASSIST FAULT" AND I COULD NOT TURN THE WHEEL. IT WENT AWAY AFTER I TURNED THE CAR OFF AND RESTARTED. HOWEVER, I AM CONCERNED: IF IT HAPPENED ANY TIME OTHER THAN WHEN PARKED THIS COULD BE FATAL.

MY POWER STEERING SHUT DOWN WITHOUT WARNING WHILE STATIONARY. THANK I WAS NOT TURNING IN FRONT OF TRAFFIC AND DID NOT HAVE A CUSTOMER IN MY CAR. MY EMPLOYMENT IS DRIVING. OH AND JUST TWO DAYS PRIOR THE TRANSMISSION COMPUTER WAS REPLACED. IT SHUT DOWN WITHOUT WARNING . STOPPED FOR GAS CAME OUT AND CAR WOULD NOT START.

FORD HAS ISSUED NUMEROUS BULLETINS RELATED TO PROBLEMS WITH THE FORD FOCUS TRANSMISSION. OVER THE PAST FEW YEARS FORD HAS EXTENDED THE COVERAGE ON CERTAIN SYSTEMS. MY CAR TRANSMISSION FAILED, PREVENTING THE CAR FROM BEING DRIVEN FASTER THAN APPROXIMATELY 15 MPH (FIRST GEAR). THE DEALER COMPLETED A SOFTWARE REBOOT WHICH TEMPORARILY ADDRESSED THE PROBLEM BUT STATED THAT I NEEDED A NEW "CLUTCH PACK" (APPROXIMATELY $1,600). ALTHOUGH THE SOFTWARE REBOOT WAS COVERED UNDER ONE OF THE WARRANTY EXTENSIONS, THE CLUTCH PACK WAS NOT. APPARENTLY, THE SOFTWARE THAT TELLS THE SYSTEM WHAT TO DO IS COVERED, BUT THE HARDWARE IS NOT? I AM VERY DISAPPOINTED THAT FORD REFUSES TO FIX THE PROBLEM IN SPITE OF NUMEROUS ISSUES THAT HAVE BEEN IDENTIFIED AND DOCUMENTED. THE ISSUE/PROBLEM THAT I EXPERIENCED HAS BEEN WELL DOCUMENTED, BUT FORD REFUSES TO ADDRESS THE FACT THAT FAULTY DESIGN HAS CAUSED THIS ISSUE.

I WAS VERIFIYING ON INTERNET IF MY CAR HAD AN OPEN RECALL AND IT APPEARS THAT A DOOR LATCH WITH A FRACTURED PAWL SPRING. APPARENTLY A PREVIOUS OWNER HAD AN ISSUE WITH ONE OF THE DOOR NO CLOSING. NEED TO WORK THIS SITUATION AS SOON AS POSSIBLE, TRYING TO TRANSPORT MY CAR OVER SEAS IN LESS THAN A MONTH AND THEY WONT DO IT IF THE CAR HACE AN OPEN RECALL.

I STARTED MY CAR AND BEGAN PULLING OUT OF MY PARKING SPACE WHEN THE CAR STEERING BECAME VERY HARD TO STEER, THE CAR FELT LIKE IT WAS GOING TO STALL OUT, AND AN ERROR MESSAGE CAME ON THAT SAID "STEERING ASSIST FAILURE SERVICE REQUIRED". I HAD NOT FULLY PULLED OUT OF MY PARKING SPACE, SO I TURNED OFF THE CAR AND LET IT SIT FOR A FEW MINUTES. I STARTED THE CAR AGAIN, AND THE MESSAGE DID NOT APPEAR WHEN I BEGAN DRIVING THE 2ND TIME. I AM VERY SCARED THAT THIS COULD HAPPEN WHILE I AM DRIVING ON A BUSY ROAD AND CAUSE AN ACCIDENT. I HAVE SEEN SEVERAL OTHER FORD CARS BEING RECALLED DUE TO THIS ISSUE FOR THE SAME YEAR, BUT NOT THE FOCUS. I HAVE ALSO SEEN NUMEROUS COMPLAINTS ONLINE FOR THIS SAME ISSUE. THIS STEERING ASSIST FAILURE NEEDS TO BE INVESTIGATED AND RECALLED FOR SAFETY OF 2012 FORD FOCUS DRIVERS, THEIR PASSENGERS, AND OTHER DRIVERS ON THE ROAD.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO CLOSE THE DOOR, BUT IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO PAACO AUTOMOTIVE GROUP (1411 W MARSHALL AVE, LONGVIEW, TX 75604, PHONE NUMBER: (903) 242-8800). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND WAS ADVISED TO CALL THE FORD DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,021.

SYNC MODULE FAILED. COSTING $1000 TO FIX. A SMOG PART FAILURE RESULTED IN FORD WANTING 2000 TO REPAIR AND REPLACE THE FUEL TANK. THE CLUTCH FAILS TO ENGAGE ON LOW SPEED TURNS CREATING A LOSS OF CONTROL. FORD FIXED WITH THE RECALL. STEERING FAULT DETECTED MAKING IT NEAR IMPOSSIBLE TO STEER THE CAR. RECALL IS AVAILABLE ON OTHER MODELS BUT NOT FOCUS. ANOTHER 1000 TO FIX IT. FORD IS UNSAFE!