UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW LEARNERS PERMIT, WITH THIS CAR TO BE DEDICATED FOR THEM TO DRIVE. HOW CAN THIS BE SAFE? MULTIPLE MESSAGE BOARDS SHOW THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND POOR DESIGN REQUIRES $2K FIX. NEED IMMEDIATE RECALL.
2012 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
POWER STEERING ELECTRICAL RACK.I PREPARED TO LEAVE WORK,CHECK ENGINE LIGHT SHOWED ISSUE WITH ELECTRONIC STEERING.TWO WEEKS PRIOR TO THIS EVENT,MY RADIO SYSTEM(LOUD CRACKLING)FAILED.WITH NO POWER STEERING ASSIST,DROVE HOME,TWO MILES.I CALLED FORD DEALER TO HAVE CAR TOWER TO THEIR SHOP.
ELECTRONIC POWER STEERING FAILURE, OUT OF WARRANTY, FORD WANTS 1800 DOLLARS TO TRY TO FIX. CAR HAS SAT IN GARAGE FOR OVER A YEAR UNDRIVABLE.
MY WIFE'S STEERING WHEEL WAS TURNING WHEN SHE WAS STUCK AT WORK...STEERING ASSIST FAULT...SERVICE REQUIRED CAME UP ON THE SCREEN...WAS ON HER SCREEN. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/STEERING/PROBLEM.ASPX HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML HTTP://MONEY.CNN.COM/2018/03/14/NEWS/COMPANIES/FORD-STEERING-WHEEL-RECALL/INDEX.HTML
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SPED UP AND SLOWED DOWN INDEPENDENTLY DUE TO THE TRANSMISSION. THE CONTACT STATED THAT THERE WAS A HESITATION WHEN SHIFTING FROM ONE GEAR TO THE NEXT. ALSO, WHILE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE (TCM) NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TCM WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
DRIVER DOOR DO NOT CLOSE
MY FORD FOCUS I WAS DRIVING DOWN THE STREET ONE REAL SLOW AND MY STEERING ASSIST STOPPED THE CAR JUST STOPPED I STOPPED IT BECAUSE THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN STEERING ASSIST MALFUNCTION I WENT TO THE DEALERSHIP THEY SAID IT WAS $2,500 TO REPAIR IT I DON'T HAVE $2,500 MY CAR IS ALREADY HAD TO TRANSMISSION FAILURES IT'S HAD AN EXPLODING BATTERY IT'S HAD DOOR LOCKS THAT HAD TO BE REPLACED CUZ THEY DIDN'T STAY LAST NIGHT TRANSMISSION'S BEEN WENT OVER TWICE FROM THE DEALERSHIP AND I JUST THINK THEY NEED TO FIX THIS FOR NO CHARGE BECAUSE IT IS A SAFETY HAZARD NOW I HAVE NO POWER STEERING MY CAR IS WORTHLESS I'M SINGLE I'M
THE STEERING WHEEL HAS SHARP EDGES IN THE ALUMINUM TRIM IN THE CENTER OF THE STEERING WHEEL, COVERING THE HORN & AIRBAGS. THIS TRIM IS FLAKING & HAS VERY JAGGED EDGES. MY HUSBAND & I HAVE BOTH CUT OUR FINGERS, DRAWING BLOOD ON NUMEROUS OCCASIONS. WHAT A FEELING IT IS TO FLINCH AFTER BEING NICKED WHILE TURNING INTO A BUSY INTERSECTION, HOW DANGEROUS..HURTS LIKE HELL!!
THREE TIMES THE POWER STEERING HAS FAILED AT VEHICLE START. REQUIRED TURNING CAR OFF AND BACK ON TO RESOLVE.
DROVE FROM MY APARTMENT TO THE MAILBOXES IN OUR COMPLEX AND WHEN I WENT TO START MY CAR TO LEAVE THE MAILBOX I GO A "STEERING ASSIST FAILURE" AND COULD NOT DRIVE MY CAR, THE STEERING WHEEL COULD NOT TURN.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKEYE FORD (2027 US-34, RED OAK, IA 51566) WHERE IT WAS DIAGNOSED WITH FAILURE CODES P144A AND P0456. THE CODES INDICATED THAT THE EVAP, PURGE VENT, VENT VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TURNED ON THE CAR AND POWER STEERING HAD FAILED.
ISSUE WITH AUTOMATIC TRANSMISSION KNOCKING AND SLIPPING AT LOW SPEEDS. I WAS MADE AWARE THAT THIS IS A KNOWN ISSUE, ACKNOWLEDGED BY FORD, BUT WAS TOLD BY DEALERSHIP, MY ISSUE WAS CAUSED BY OIL FROM REAL SEAL LEAKING ONTO TRANS. MECHANIC SAID TRANSMISSION KNOCK MAY HAVE CAUSED OIL LEAK BUT IT IS NOT COVERED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STATIONARY AND DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING ON SEVERAL OCCASIONS. DON SANDERSON FORD IN GLENDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER STATED 3 TO 4 TIMES UPON STARTING THE VEHICLE THE WHEEL WOULD NOT MOVE, AFTER AWHILE AFTER PUTTING THE CAR FROM "P" TO "N" AND BACK AGAIN IT MOVED. THERE HAVE BEEN SEVERAL RECALLS. CONSUMER HAS BROUGHT IT IN MANY TIMES FOR TRANSMISSION RECALLS. CONSUMER ALSO STATED DRIVER AND PASSENGER DOORS OPEN ON THER OWN AND PASSENGER WINDOW WOULD NOT GO DOWN FROM DRIVER SIDE CONTROLS.*JB
POWER STEERING COMPLETELY STOPPED WORKING. ALMOST WRECKED THE CAR. TRANSMISSION VIBRATES AND MAKES NOISE
WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST POWER AS IF IT SHIFTED INTO NEUTRAL THE RPMS ROSE AND THE VEHICLE STOPPED POWERING FORWARD. NO WARNING SIGNALS APPEARED ON THE CONTROL PANEL OF THE VEHICLE. TOOK VEHICLE DIRECTLY TO FORD DEALERSHIP WHERE THEY STATED THAT THERE WERE NO RECORDED FAULTS AND THEREFORE THEY COULD NOT DO ANYTHING TO THE VEHICLE.
MY CAR CONSTANTLY SMELLS LIKE GAS WHEN I START IT UP AFTER FILLING THE GAS TANK UP, THE CAR DIES WHEN DRIVING DOWN ROAD I HAVE TO PULL OVER TO START IT BECAUSE IT DIES WHILE I AM ON THE ROAD SO I HAVE TO PULL OVER SINCE LAST YEAR THE FUEL READER STOPPED WORKING CAUSING ME TO DIE ON SIDE OF ROAD BECAUSE OF RUNNING OUT OF GAS. THE CAR STILL HAS TRANSMISSION ISSUES IT JERKS FROM TIME TO TIME AND THE HALF SHAFT BEARING AND WHEEL BEARINGS ARE CURRENTLY GOING OUT IN THIS CAR. I BOUGHT THE CAR BRAND NEW AT THE FORD DEALERSHIP. THIS IS CAR IS A LEMON I HAVE OWNED OVER 15 USED CARS AND NEVER HAD A PROBLEM AS MUCH I HAVE HAD WITH THIS NEW CAR.
THE DRIVER SIDE SEAT BELT WILL NO LONGER LATCH. AT FIRST IT BECAME HARD TO CLICK IN OR OUT THEN STOPPED WORKING ENTIRELY. IT HAS NOT BEEN INVOLVED IN ANY ACCIDENT ANY TIME NEAR THIS MALFUNCTION.
HORN WAS WORKING ON AND OFF FOR FIRST FEW YEARS I HAD THE CAR. NOW, IT DOESN'T WORK AT ALL.
TRANSMISSION ISSUES INCLUDING SHUTTERING AND DELAYED FORWARD MOTION WHEN ACCELERATING. ALSO SOUNDS LIKE IT IDLES TOO LOW WHEN STOPPED AT A LIGHT VIBRATES LIKE IT'S GOING TO DIE. SOUNDS LIKE SOMETHING IS GOING TO FALL OUT FROM UNDER THE HOOD WHEN TRANSMISSION CHANGES GEARS. ALL HAPPENS WHEN CITY DRIVING. ALSO CHECK ENGINE LIGHT CAME ON WHEN THESE ISSUES BEGAN.
POWER STEERING WENT OUT COMPLETELY. ON A 3 AND A HALF HOUR TRIP I STOPPED TO GET GAS, TURNED THE CAR OFF. AFTER PUMPING GAS I STARTED THE CAR AND A FAULT APPEARED "POWER STEERING LOSS, STOP SAFELY". HAD THE CAR TOWED TO THE MECHANIC AND REPLACED THE POWER STEERING RACK. DRIVING IT HOME THE POWER STEERING RACK AND COMPUTER FAULTED AGAIN WHILE DOIN 70 MPH ON THE HIGHWAY! THIS IS UNBELIEVABLY DANGEROUS. WITH THE CONSIDERABLE ABOUT OF PROBLEMS LIKE THIS THERE SHOULD HAVE BEEN A RECALL ALREADY.
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE MAKING A LEFT TURN AT 15 MPH, THE TRANSMISSION CONTROL MODULE (TCM) WARNING INDICATOR ILLUMINATED, THE CONTACT'S VEHICLE STALLED AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. STAR FORD LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WAS INFORMED OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). ADDITIONALLY, THE TRANSMISSION CONTROL MODULE AND CLUTCH WERE REPLACED ON SEPTEMBER 5, 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
I HAVE HAD MY FORD FOCUS FOR 4 YEARS NOW AND I HAVE RECENTLY STARTED HAVING PROBLEMS WITH THE RADIO/SYNC. LOAD NOISES WILL INTERRUPT THE RADIO OR COME ON EVEN IF RADIO IS OFF. THIS HAS HAPPENED TO ME A NUMBER OF TIMES WHILE DRIVING DOWN THE ROAD AND SCARED THE LIVING DAYLIGHT OUT OF ME CAUSING ME TO SWERVE IN TO THE OTHER LANE OR CAUSED ME TO SLAM ON MY BREAKS WITH CARS BEHIND ME. I HAVE NOTICED THAT MANY OTHER FOR FOCUS OWNERS HAVE EXPERIENCED THE SAME ISSUES AND DON'T UNDERSTAND WHY THIS HASN'T BEEN RECALLED! IT IS VERY UNSAFE AND WON'T STOP WHEN CAR IS TURNED OFF AND KEY REMOVED. PLEASE HELP! IT IS GETTING WORSE!
ON MULTIPLE OCCASIONS MY 2012 FORD FOCUS GOT STUCK IN PARK AND WOULD NOT SHIFT INTO DRIVE. THE STEERING WHEEL WOULD NOT TURN. THE SHIFT STICK WOULD NOT MOVE FROM PARK BACK INTO DRIVE. THE ELECTRICAL LIGHTS 'P N D S' TURNED OFF ON THE DASH. WHEN I PUSHED ON THE BRAKE THE CAR WOULD NOT SHIFT BACK INTO DRIVE. LAST NIGHT IT HAPPENED IN THE MIDDLE OF RUSH HOUR TRAFFIC AT A RED LIGHT. I TURNED THE CAR ON AND OFF SEVERAL TIMES. THE DASH BOARD LIGHTS WOULD COME ON , BUT 'P N D S' REMAINED UNLIT AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER 4 OR 5 TIMES OF TURNING CAR ON AND OFF AND OPENING AND CLOSING THE DOOR (THIS AFFECTS DASH BOARD LIGHTS SOME HOW). THE LIGHTS CAME BACK ON AND THE CAR WOULD ALLOW ME TO SHIFT BACK INTO DRIVE WHILE PUSHING ON THE BRAKE.
CAR STALLING WHILE DRIVING. DEALERSHIP RUNS CODES AND DETERMINES IT'S THE FUEL TANK. IT WILL HAVE TO BE REPLACED. $2K FOR PARTS AND LABOR.
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SLID DUE TO SNOW AND ICE ON THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A STOP SIGN AND A TREE. THE CONTACT TURNED OFF THE VEHICLE AND CALLED THE POLICE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER WHERE IT REMAINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT WAS INFORMED THAT TAKATA WAS NOT THE MANUFACTURER OF THE AIR BAGS IN THE VEHICLE. THE FAILURE MILEAGE WAS 100,600.
I WAS DRIVING AND THE CAR KEPT TURNING OF. IT HAPPENED WHEN I WAS STOPPED AT A LIGHT AND MULTIPLE TIMES WHEN I WAS DRIVING. IT DOESN'T SHUTTER AND STALL, IT JUST SHUTS OFF. ENGINE LIGHT CAME ON WITH P1450 AND P0456. IT IS EVIDENTLY A KNOWN ISSUE. THERE WAS A RECALL FOR 2010-2011 FORD FUSIONS FOR THE EXACT SAME THING. "SOME OF THESE VEHICLES MIGHT HAVE A CANISTER PURGE VALVE THAT DOES NOT WORK PROPERLY, CAUSING INTERNAL PRESSURE CHANGES INSIDE THE FUEL TANK. REPEATED PRESSURE CHANGES INSIDE THE TANK COULD RESULT IN A CRACK ON THE TOP OF THE TANK, POSSIBLY ALLOWING FUEL TO LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN LEAD TO A FIRE." THERE IS NO RECALL FOR THE FORD FOCUS MODELS AFFECTED, EVEN THOUGH IT IS A KNOWN ISSUE AND NOT RELATED TO NORMAL WEAR. IT IS A MANUFACTURER DEFECT. IT WAS A VERY SCARY EXPERIENCE AND A VERY COSTLY ONE TO REPAIR. I AM UNDER 60,000 MILES. I DO NOT UNDERSTAND WHY THERE IS A RECALL ON ONE MODEL, BUT NOT THE OTHER FOR THE EXACT SAME MANUFACTURER ISSUE. THE ESTIMATED REPAIR COST IS $1800 FROM THE FORD DEALERSHIP SERVICE DEPARTMENT. I WAS ALMOST HIT, BECAUSE IT HAPPENED WHILE I WAS MAKING A TURN. IT CAUSED ME EXTREME ANXIETY. THIS IS NOT THE FIRST MANUFACTURER ISSUE I HAVE HAD WITH THIS CAR. NOT LONG AFTER GETTING IT, I HAD TRANSMISSION ISSUES.
CONNECTOR FOR AIRBAGS KEEP COMING UNDONE. WE TOOK IN AFTER SEEING NOTIFICATION ON DASH SHOWING AIRBAG ISSUE. PAID 170 FOR THEM TO PUT A NEW CONNECTOR IN. LESS THAN A YEAR LATER IT IS LOOSE AGAIN. WE CANNOT KEEP PAYING $170 FOR THEM TO FIX THIS. THE SWITCH JUST HANGS UNDER THE DRIVER'S SEAT AND WE HAVE MADE A POINT OF NOT PUTTING ANYTHING UNDER THERE IN CASE THIS WAS THE PROBLEM. I HAVE SEEN ONLINE WHERE AIRBAGS ARE NOT DEPLOYING. COULD BE A FAULTY SWITCH UNDERNEATH CAUSING THIS TO HAPPEN. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/AIR_BAGS/PROBLEM.ASPX
CLUTCH AND FRONT SEAL DEFECTIVE CAUSING TRANSMISSION FLUID TO LEAK OUT THEREBY CAUSING TRANSMISSION BEARINGS TO FAIL. FORD ADMITS TO DEFECTIVE FRONT SEALS AND WILL REPLACE FOR FREE BUT REFUSES TO COVER TRANSMISSION PROBLEM THAT WAS DUE TO THEIR DEFECTIVE SEALS.
STARTING IN OCTOBER 2017, MY POWER STEERING FAILED WHILE OPERATING MY CAR. THE PROBLEM HAS STARTED HAPPENING INTERMITTENT AND UNEXPECTEDLY. SOMETIMES, THE ISSUE OCCURS WHEN TURNING ON THE CAR (BEFORE EVER TURNING THE STEERING WHEEL). OTHER TIMES, IT HAPPENS WHILE DRIVING (BOTH TIMES I WAS GOING STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD).. WITHOUT POWERSTEERING, IT MAKES IT ALMOST IMPOSSIBLE TO STEER AT HIGHER SPEEDS AND IS EXTREMELY DANGEROUS. THERE ARE 75 UNIQUE COMPLAINTS ABOUT THIS ISSUE ON THIS ONE WEBSITE - HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML
PULLING OUT OF DAYCARE ON A CITY STREET, THE ENGINE STARTING CHUGGING. THE TRANSMISSION/ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE SLOWLY TO MAKE IT HOME. CHUGGING EACH TIME I TRIED TO ACCELERATE. EXTREMELY SCARY ESPECIALLY WITH 3 KIDS IN THE CAR. I DRIVE ON STATE RD. 82 FOR WORK AND PICK UP THE KIDS. VERY DANGEROUS. THIS WILL BE THE THIRD OR FOURTH TIME THIS HAS HAPPENED. I NEED IT REPAIRED AT NO COST TO ME.
MY POWER STEERING WENT OUT WHEN I WAS TRAVELING HOME FROM WORK ON THE INTERSTATE. I CAME UPON A CURVE TO THE RIGHT ON THE INTERSTATE AND I ALMOST HIT ANOTHER VEHICLE TO THE LEFT OF ME AS IT WAS VERY DIFFICULT TO TURN THE WHEEL BUT I SLOWLY MANAGED TO PULL THE VEHICLE OVER ONTO THE SHOULDER OF THE ROAD. I TURNED MY CAR OFF AND SAT THERE FOR A MINUTE AND TURNED IT BACK ON AND MY POWER STEERING WAS WORKING FINE AND PROCEEDED HOME SLOWLY, AND WAS VERY LEERY IT WOULD GO OUT ON ME AGAIN. RIGHT BEFORE I GOT HOME ON MY STREET, IT WENT OUT ONE MORE TIME AND I ALMOST SIDE SWIPED ANOTHER VEHICLE WHEN I WAS TURNING TO THE RIGHT. IT TOOK ALL THE STRENGTH I HAD TO TURN THE WHEEL TO AVOID SIDE SWIPING THE CAR ON THE LEFT EVEN THOUGH I WAS ONLY GOING 20 MPH.THE POWER STEERING WAS OUT FOR GOOD THIS TIME. I HAD IT TOWED TO A SHOP AND I FOUND OUT IT WAS GONNA BE $1800 TO FIX THIS PROBLEM. AFTER RESEARCHING THIS ISSUE, THIS IS AN ONGOING PROBLEM FOR MANY FORD FOCUS'S AND FORD NEEDS TO ADDRESS THIS AS A RECALL! I COULD HAVE BEEN HURT BADLY ON THE INTERSTATE OR HURT SOMEONE ELSE. THIS IS A DANGEROUS PROBLEM AND I HAD NO WARNING! IT SCARED ME TO DEATH.
FUEL TANK OR VAPOR RECOVERY SYSTEM FAULTS IN THE PURGE VALVE AND VAPOR CANISTER CAUSE EXCESSIVE VACUUM IN THE FUEL TANK WHICH THEN BEGINS TO COLLAPSE. EFFECTS INCLUDE FALSE FUEL READINGS AND 'DISTANCE TO EMPTY' INDICATIONS IN THE TRIP COMPUTER, AS WELL AS A REDUCED OVERALL FUEL CAPACITY. DRIVING AT 70 MPH SPEED LIMIT DURING RUSH HOUR IN THE MIDDLE OF A 3 LANE INTERSTATE, THE 'DISTANCE TO EMPTY' READING WAS 25 MILES AND MY DESTINATION LESS THAN 3 MILES AWAY. I RAN OUT OF FUEL AND HAD TO MANEUVER TO THE SHOULDER IN A VEHICLE WITHOUT POWER.
THE VEHICLE DIP BEAM BULB (LOW BEAM HEADLIGHTS) BURN OUT, ON AVERAGE EVERY THREE TO FOUR MONTHS. WE HAVE REPLACED SAID BULBS (BOTH LEFT LOW BEAM AND RIGHT LOW BEAM) AT LEAST SIX TIMES IN THE APPROXIMATE TWO PLUS YEARS WE HAVE OWNED SAID VEHICLE. MOST RECENT EVENT, WEDNESDAY, JANUARY 24, 2018
TRANSMISSION WENT TO NEUTRAL WHILE DRIVING AT 55 MPH. DISPLAYED WARNING THAT TRANSMISSION OVERHEATED. PILLED ON TO SIDE OF ROAD AVOIDING BEING REAR ENDED BY SEMI TRUCK. TURNED VEHICLE OFF WAITED 10 MIN RESTARTED VEHICLE DROVE 1/2 MILE BACK TO DEALERSHIP NO WARNING MESSAGES. 4TH TIME INTO DEALERSHIP FOR TRANSMISSION FAILURE.
Y 2012 FORD FOCUS NEEDS A NEW FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER PER TSB 16-0062. IT'S BECAUSE THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK (PLASTIC) AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $1350.00. MANY OTHERS HAVE THIS PROBLEM BUT IT APPEARS THAT THERE IS NO RECALL ON THIS. THIS IS SOMETHING THAT SHOULD BE ADDRESSED AS A RECALL, NOT AN "EFF" YOU TO THE CUSTOMER THAT HAS TO DEAL W/ A KNOWN ISSUE TO FORD. WHEN STOPPED, THE VEHICLE WOULD IDLE ROUGH. THE ENGINE ACTUALLY DIED ON MY DAUGHTER WHO WAS DRIVING IN TRAFFIC THIS PAST SUNDAY ONE OF THE HIGHWAYS IN LA. THE CHECK ENGINE LIGHT CAME ON W/ CODE P1450. THEN THE FUEL GAUGE BECAME HIGHLY INACCURATE, SHOWING A FULL TANK OF FUEL WHEN I MAY BE AT HALF OR LOWER. CALLED AAA, MY DAUGHTER GOT HERSELF OUT OF THE DANGEROUS SITUATION, NOW MY CAR IS BEING REPAIRED, I HAVE NO CHOICE. THIS IS FRUSTRATING TO SEE HOW FORD CAN GET AWAY WITH THIS ISSUE - ONE THAT SEEMS TO BE QUITE SERIOUS WITH MANY OTHER FORD FOCUS 2012 OWNERS: HTTPS://WWW.GOOGLE.COM/SEARCH?CLIENT=SAFARI&RLS=EN&Q=FORD+FOCUS+ISSUES+WIHT+FUEL+VALVE&IE=UTF-8&OE=UTF-8. AND HERE HTTP://WWW.CARPROBLEMZOO.COM/FORD/FOCUS/OTHER-FUEL-SYSTEM-PUMP-PROBLEMS.PHP THE GARAGE THAT IS DOING THE REPAIRS IN LA (LA AUTO CENTER) ON WASHINGTON BLVD HAVE EXPLAINED TO ME THAT THEY HAVE HAD TO DO MANY MANY SUCH REPAIRS TO OTHER FORD FOCUS CARS - AND DEALING WITH THE DEALERSHIPS THERE - ALL IGNORING OR REFUSING TO HELP ITS OWN CUSTOME
STARTED CAR AND STEERING ASSIST FAULT CAME IN, DROVE IT TO DEALERSHIP WAS TOLD 110$ JUST TO DIAGNOSE IT. FROM THE LOOKS OF IT SAME PROBLEM THAT EVERYONE ELSE IS HAVING, THIS SHOULD HAVE BEEN RECALLED
CAR WORKED WELL YESTERDAY. TURNED IT ON TODAY AMBER LIGHT AND TONE POWER ASSIST STEERING NEED SERVICE. POWER STEERING FAILED OVERNIGHT. CAR HAS ABOUT 41K MILES ON IT, ESTIMATE FOR REPAIR $2000+.
ON MANY DIFFERENT OCCASIONS MY STEERING WHEEL WILL COMPLETELY LOCK UP. TODAY WAS NOT THE FIRST DAY - JUST NOW KNOWING I CAN REPORT THIS. HAPPENS FREQUENTLY AND RANDOMLY SINCE GETTING THE VEHICLE. THIS IS DANGEROUS WHEN DRIVING, AND IT SEEMS TO BE A COMMON ISSUE ON THESE FORDS. WHEN THE WHEEL LOCKS UP - YOU HAVE TO STOP THE VEHICLE. IF I TURN THE CAR OFF/BACK ON 4 OR 5 TIMES IT USUALLY UNLOCKS IT. AS FAR AS THE ELECTRICAL GOES - THE CAR IS POSSESSED. IF YOU TURN THE CAR OFF AND REMOVE THE KEYS - THE RADIO CONTINUES TO PLAY EVEN AFTER GETTING OUT OF THE CAR. THE KEYLESS ENTRY WILL NOT LOCK THE DOORS. WINDSHIELD WIPERS WILL GO OFF RANDOMLY WITHOUT KEYS IN THE IGNITION. SOMETIMES THE RADIO WILL RANDOMLY TURN ITSELF ALL THE WAY UP AND IF YOU TRY TO TURN THE WHOLE THING OFF, IT DOES NOT RESPOND. MANY ISSUES WITH THIS CAR!
CHECK ENGINE LIGHT CAME ON AND TOOK IT TO FORD DEALERSHIP TO GET IT FIXED. THEY INFORMED US THAT THE PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL TANK TO BE DEFORMED. TOTAL COST OF FIX IS $1,000 PLUS AND THEY ALSO WANTED TO CHARGE $321 TO CHECK THE CHECK ENGINE LIGHT. AFTER RESEARCHING THE ISSUE, THIS IS A KNOWN PROBLEM TO FORD AND THE DEALERSHIP. THIS IS A SYSTEMIC ISSUE AND THE PART WAS ALREADY RECALLED ON THE FUSION BUT NOT THE FOCUS, THEREFORE, FORD REFUSES TO TAKE RESPONSIBILITY FOR THE PART ON THE FOCUS. THE DEALERSHIP SAID WE COULD FIX THE PURGE VALVE ONLY BUT THE GAS GAUGE WOULD NOT READ CORRECTLY. WHAT KIND OF ADVICE IS THAT? A BANDAID ON A SYSTEMIC ISSUE DUE TO A FAULTY MANUFACTURED PART THAT CAUSES THE VEHICLE TO BE UNSAFE WHEN DRIVEN. I HAVE FILED A CASE NUMBER WITH FORD AND THEY REFUSE TO CORRECT THEIR FAULTY PART. FORD RECOMMENDED I FILE A COMPLAINT WITH NHTSA.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS PARKED, THE STEERING SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD (1410 W PINE ST, HATTIESBURG, MS 39401, (601) 544-8111) WHERE IT WAS DIAGNOSED THAT THE ENTIRE POWER STEERING ELECTRIC RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
DRIVING ON A CITY STREET WHEN IT JUST WOULD NOT GO AFTER A RED LIGHT. WHEN I DID GET IT TO MOVE OFF OF THE CITY STREET TO A PARKING LOT IT WAS HARD TO STEER. ALL THE LIGHTS STARTED FLASHING. I COULD NOT LOCK THE DOORS WITH MY REMOTE, WOULD NOT START. I HAD TO HAVE IT TOWED TO MY HOUSE. THE NEXT MORNING I PUT MY CODE READER ON THE VEHICLE AND FOUND ABOUT 13 FAULT CODES WHICH I RESET SINCE THEN I HAVE HAD MULTIPLE INSTANCES OF MY VEHICLE SHUTTING DOWN, HARD STEERING AND TRANSMISSION NOT SHIFTING OR GOING INTO GEAR. DISPLAYS TRANSMISSION OVERHEATING, TRANSMISSION MALFUNCTION SERVICE NOW. WONT,T GO INTO GEAR. HORN STOPPED WORKING AND WITHUT DOING ANYTHING IT SUDDENLY STARTED WORKING.
THE POWER STEERING ON THIS CAR IS DETECTIVE. IT CAN GO OUT WITHOUT NOTICE AND MAKE THE CAR HARD TO DRIVE. ON MANY, MANY OCCASIONS MY POWER STEERING WOULD NOT WORK WHEN I STARTED MY CAR. I WOULD TURN OFF AND THEN RESTART THE CAR AND IT WOULD WORK AGAIN. RECENTLY, I LOSS POWER STEERING TWICE WHILE DRIVING ON A CITY STREET. I WAS ABLE TO MANUALLY STEER TO A SAFE PLACE BOTH TIMES. I RESTARTED THE CAR AND RETAINED POWER STEERING ONCE AGAIN. SHORTLY THEREAFTER THE POWER STEERING WENT OUT ALL TOGETHER THE POWER STEERING ON THESE 2012 FORD FOCUS IS DETECTIVE AND THE FORD COMPANY NEEDS TO BE HELD ACCOUNTABLE AND A RECALL ISSUED.
RADIO DON'T WORK MAKE A LOUD SQUEEKING NOISE WHILE DRIVING WHEN OFF
STARTED CAR PUT IN DRIVE THE STEERING LIGHT CAME ON AND HAD NO POWER STEERING DROVE OUT OF DRIVE STILL NO POWER STEERING DROVE ABOUT 2 MILES STILL NO POWER STEERING STOP PUT IN PARK STOP ENGINE WAITED ABOUT 15 SECONDS STARTED CAR LIGHT OUT AND THE HAD POWER STEERING . TALKED TO SHOP FOREMAN AT CROUSE FORD TOLD ME THEY HAVE NOT SEEN ANY PROBLEMS WITH THE FOCUS BUT WHAT I DESCRIBED SAY IT IS THE ELECTRIC POWER STEERING RACK AND PINION
WAS DRIVING CAR AND RANDOMLY A WARNING CAME UP ' POWER STEERING ASSIST FAULT SERVICE REQUIRED' THEN POWER STEERING TURNED OFF. TURN CAR OFF TURN BACK ON FIX THE PROBLEM. THEN PROBLEM CAME BACK AND HAS NOT GONE AWAY. I HAVE NO POWER STEERING. RADIO HAS BEEN ACTING STRANGE SINCE PURCHASED CAR
2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION AND ENGINE FAILURE. *LD *JS
TRANSMISSION MODULE RECALL PROBLEM GETTING WORSE IT HAS IN THE SHOP 3 TIMES , ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR WOULDN'T MOVE AT A LIGHT ON A HILL.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND JERKED. ON ONE OCCASION, WHILE DRIVING 60 MPH, THE TRANSMISSION VIBRATED AND THE VEHICLE STALLED. THE TRANSMISSION FAULTY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD AT (866) 591-3943 (4101 CLINTON HWY, KNOXVILLE, TN 37912) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER ON SEVERAL OCCASIONS, BUT WAS DIRECTED TO VOICEMAIL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
DRIVING HOME IN TRAFFIC MY CARS POWER STEERING FAILED AND IT BECAME DIFFICULT TO STEER. WAS ABLE TO STRUGGLE WITH STEERING TO GET IT HOME. LATER WENT OUT TO MOVED CAR AND STEERING WAS FINE. CALLED FORD AND THEY SAID THEY ARE AWARE OF THE ISSUE BUT NO RECALL YET. EXTREMELY DANGEROUS. FORD MUST BE WAITING FOR MORE RELATED DEATH BEFORE ISSUING A RECALL. REPAIR COST $1600 - $2300! REAL NICE FORD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →