Page 26 of 76 · complaints 1,251–1,300 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Feb 28, 2019173,000 milesFL

MY CAR TOLD ME DRIVER STEERING MALFUNCTION AND MY STEERING WHEEL COMPLETELY STOPPED WORKING .

Steering
Filed Feb 28, 201977,300 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND "POWER STEERING ASSIST FAILED" ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CHARLON FORD, INC (760-371-1331, LOCATED AT 269 S CHINA LAKE BLVD, RIDGECREST, CA 93555) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,300.

Fuel/Propulsion System
Filed Feb 27, 2019VA

FORD SENT US A SAFETY RECALL NOTICE 18S32 (NHTSA RECALL 18V-725). WE SCHEDULED AN APPOINTMENT WITH THE DEALER, BILL TALLEY FORD, INC., IN RICHMOND, VA TO DO THE WORK AS OUTLINED IN THE RECALL NOTICE. THE DEALER REFUSED TO DO THE WORK OPTING INSTEAD TO TELL US THAT "IT WAS NOT NECESSARY".

Steering
Filed Feb 27, 2019160,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED AND THE STEERING WHEEL WAS LOOSE. ALSO, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000. *TR

Steering
Filed Feb 27, 201981,672 milesWA

2012 FORD FOCUS HAS POWER STEERING ASSIST FAULT THAT WILL NOT CLEAR. AFTER ON-LINE RESEARCH DONE, HAVE SEEN THAT MANY OWNERS HAVE EXPERIENCED SAME SUE. BEYONC HAS 81000 MILES ON IT. VEHICLE EXHIBITS ISSUE IMMEDIATELY DURING STARTING AND CONTINUES THROUGHOUT DRIVING. USED TO BE ABLE TO RESET BY TURNING CAR OFF AND THEN ON, HOWEVER THAT NO LONGER WORKS. FORD HAS RECALLED OTHER VEHICLES FOR SAME ISSUE BUT NOT THE FOCUS.

Steering
Filed Feb 27, 201996,000 milesIL

THE STEERING INTERMITTENTLY CUTS OUT MAKING IT NEARLY IMPOSSIBLE TO STEER. THE STEERING WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT ANOTHER CAR. I WAS DRIVING ON A LOCAL CITY STREET WHEN THE ISSUE OCCURRED. THE ERROR STEERING ASSIST FAULT, SERVICE REQUIRED UPON LOSS OF STEERING CONTROL. UPON RESEARCH, I HAVE DETERMINED THAT FORD HAS RECALLED OTHER CARS WITHIN THE SAME MODEL YEAR FOR THE SAME ISSUE. I AM CONCERNED THAT IF THIS OCCURS AGAIN IT COULD RESULT IN AN ACCIDENT CAUSING DAMAGE TO PROPERTY AND INJURIES TO MYSELF AND OTHERS.

Unknown or Other
Filed Feb 23, 2019117,280 milesKS

HAD JUST TURNED ONTO OUR RURAL STREET, DOING APPROXIMATELY 10 MPH, WHEN I HEARD A LOUD POP/EXPLOSION. THE LEFT FRONT TIRE HAD BLOWN OUT. REMOVING THE TIRE, 1/3-1/2 OF THE SIDEWALL NEXT TO THE RIM HAD BLOWN OUT IN A LINE AROUND THE TIRE. THERE IS A RECALL ON THE DEXTERO TIRES, ON JUST THIS TYPE OF BLOW OUT, BUT NOT ON THIS SPECIFIC SIZE, WHICH IS A 195-65R15. RESEARCHING I HAVE FOUND OTHERS TO HAVE THE SAME PROBLEM. THESE SHOULD BE ON A RECALL AS WELL. I CAN ONLY IMAGINE THE TURNOUT OF THIS HAD IT HAPPENED DRIVING 75 MPH, AS WE DO EVERYDAY ON THE HIGHWAY. THESE TIRES ARE ON A 2012 FORD FOCUS. BECAUSE OF WHAT HAPPENED AND THEN SEEING THE RECALL WITH THE EXACT SAME PROBLEM WITH MANY OF THE DEXTERO TIRES, I FEEL IT IS IN OUR BEST INTEREST TO REPLACE ALL 4 TIRES. THIS SHOULD BE AT THEIR EXPENSE! WE DO HAVE PICTURES, AND CAN SEND THEM TO YOU IF NEEDED.

Steering
Filed Feb 23, 201977,000 milesMO

AFTER STARTING 2012 FORD FOCUS START TO PULL OUT OF PARKING SPOT AND STEERING WHEEL LOCKED UP, COULD NOT TURN RIGHT OR LEFT. PULLED FORWARD AND TURNED CAR OFF, WAS GOING TO CALL TOW BUT INSTEAD STARTED CAR AGAIN AND STEERING STARTED WORKING AGAIN. THERE NEEDS TO BE A RECALL ON THIS ISSUE, WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND TURNING THE CORNER IN FRONT OF THE LOCAL ELEMENTARY SCHOOL AND THE CAR HIT STUDENTS AND THE MEDIA FOUND OUT NHTSA NEW ABOUT THIS PROBLEM ALL OVER THE COUNTRY ALONG WITH FORD'S KNOWLEDGE OF THIS ISSUE, IT WOULD BE WORST THAN THE PINTO GAS TANK ISSUE. PLEASE CONSIDER ISSUING A RECALL ON THIS PROBLEM.

Fuel System, Gasoline
Filed Feb 22, 201960,000 milesPA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE STALLED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE RECALL WAS VALID AND TO HAVE THE DEALER REPAIR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FORD OF UNIONTOWN (1 SUPERIOR WAY, UNIONTOWN, PA 15401, (724) 425-5980) WHERE IT WAS TEST DRIVEN. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. AFTER WAITING THREE WEEKS, THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE DEALER STATED THAT THEY DID NOT NEED TO REPAIR THE VEHICLE. THE DEALER REMOVED THE VIN FROM THE RECALL. THE FAILURE MILEAGE WAS 60,000.

Fuel/Propulsion System
Filed Feb 22, 2019151,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF AND LOST POWER ON OCCASION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (704-557-0596, LOCATED AT 5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE CANISTER CONVERTER WAS NOT REPLACED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

Power Train
Filed Feb 21, 201968,000 milesIN

CAR HAS 60000 MILES AND HAS EXACT SAME ISSUES AS EVERYONE ELSE IS POSTING. SHUTTERING, SLOW STARTS, LOSS OF POWER ON HIGHWAYS! HOW IS THIS NOT ON A RECALL LIST BY NOW OR DO WE WAIT FOR FATALITIES? THESE CARS ARE UNSAFE FOR THE ROADS! I JUST HAD CLUTCH REPLACED AND I AM EVEN SCARED TO GET THE DANG CAR BACK AND DRIVE IT. RIDICULOUS SOMETHING ISNT BEING DONE BY FORD. WONT BE BUYING THEM ANYMORE UNLESS WE GET SOME HELP.

Fuel/Propulsion System
Filed Feb 21, 2019AZ

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT

Engine
Filed Feb 20, 2019119,000 milesSC

TAKATA RECALL I'LL BE DRIVING AND MY CAR STALLED OFTEN AND HAS CUT OFF ON TWO OCCASION .THEN MY ENGINE LIGHT CAME ON.I WAS DRIVING HAPPEN TO BE AT A STOP SIGN AND THE AND CUT OFF AND ROLLED HAD TO RESTART.WHEN EVER I STOP THE CAR IT TAKE TIME BEFORE IT SPEEDS UP.

Fuel/Propulsion System
Filed Feb 20, 201965,647 milesNE

FUEL TANK COLLAPSE, HAVE BEEN HAVING TROUBLE WITH CAR AT TIMES NOT STARTING AND EVEN STOP RUNNING WHILE DRIVING. FORD DEALER SAID THE TANK HAS COLLAPSED AND NEEDS NEW FUEL TANK , FUEL PUMP AND VALVE. DEALER CHARGED $119.00 TO TELL THE PROBLEM AND SAID IT WOULD COST 1,200.00 TO REPAIR, SO WHY ISN'T MY CAR INCLUDED IN THE RECALL? MY 19 YEAR OLD GRANDDAUGHTER, WHO DRIVES CAR FOR SCHOOL, HAS BEEN FORCED TO WALK OR FIND RIDE TO GET TO HER DESTINATION. I HOPE YOU CAN HELP ME, THIS CAR PROBLEM HAS BEEN GOING ON ABOUT A YEAR AND HALF, MONDAY WE FINALLY FOUND OUT THE REASON. WHAT CAN I DO TO MAKE FORD ACCOUNTABLE.

Steering
Filed Feb 19, 2019150,000 milesAZ

TAKARA RECALL, WHILE DRIVING I HAD TO MAKE A TURN. WHEN TURNING, SUDDENLY THE STEERING WAS DIFFICULT TO TURN AND I WAS FORCED TO STOP THE CAR. I GOT THE MESSAGE "STEERING ASSIST MALFUNCTION". THIS WAS VERY SCARING BECAUSE I WAS IN TRAFFIC AND AN ACCIDENT COULD'VE HAPPENED.

Steering
Filed Feb 19, 2019119,298 milesCA

I STARTED MY CAR AND THE STEERING WOULDN'T WORK ANY MORE WITHOUT A HOLE LOT OF MUSCLE POWER. THE CAR WAS PARKED'.

Steering
Filed Feb 17, 2019AZ

POWER STEERING: SOMETIMES WHEN I START MY CAR AN ERROR MESSAGE WILL SAY "POWER STEERING FAILURE", AND THE POWER STEERING WILL NOT WORK. IF I TURN THE CAR OFF, AND THEN RESTART IT WITHIN A FEW MINUTES IT GOES AWAY. IT STARTED DOING THIS WITHIN A MONTH OF WHEN WE BOUGHT IT, AND BECAUSE THE ERROR ISN'T PRESENT WHEN WE TAKE IT TO THE DEALERSHIP THEY TELL ME THEY CAN'T DO ANYTHING. I HAVE COMPLAINED MULTIPLE TIMES TO THEM, AND THEY HAVE DONE NOTHING. IT HAS BEEN DOING THIS RANDOMLY FOR YEARS NOW, AND AFTER BRINGING IN MY CAR TO HAVE THE CLUTCH LOOKED AT AGAIN (I'VE HAD IT REPLACED 5 TIMES NOW) IT HAD THE POWER STEERING ERROR MESSAGE SHOW UP AND THE TECHS WERE ABLE TO SEE THAT THE CAR HAD NO POWER STEERING ALONG WITH THE MESSAGE. THEY TOLD ME I WOULD HAVE TO REPLACE THE STEERING WHEEL COLUMN, AND EVEN THOUGH IT HAS DONE THIS FROM THE START I WOULD HAVE TO PAY FOR IT.

Air BagsCrash
Filed Feb 17, 2019AZ

AIR BAG LIGHT: OUR CAR WAS PARKED, AND GOT HIT BY ANOTHER CAR. THIS DAMAGED THE FRAME, BUT THE AIR BAG LIGHT WENT OFF AND THE AIR BAGS DIDN'T ENGAGE. AFTER THE MECHANIC FIXED OUR CAR THE AIR BAG LIGHT WON'T GO OFF, AND THE DEALERSHIP HASN'T BEEN ABLE TO CLEAR IT OUT. WE HAVE ASKED MULTIPLE TIMES FOR THEM TO FIX IT, AND THEY SAY THEY DON'T KNOW WHAT'S WRONG. I DON'T KNOW IF MY AIR BAGS WILL WORK, AND THEY DON'T KNOW WHAT'S WRONG. I HAVE HAD THIS PROBLEM FOR 5 YEARS NOW, AND EVERY TIME I BRING MY CAR IN THE DEALERSHIP IGNORES THE AIR BAG LIGHT.

Steering
Filed Feb 16, 201994,000 milesWA

MY POWER STEERING LOCKED UP WHILE I WAS LEAVING MY HOUSE. MY CAR HAS ONLY 90K MILES AND THERE HAS BEEN TONS OF RECALLS IN GENERAL FOR THIS CAR ALREADY. THIS IS A SERIOUS PROBLEM AND RISK AND I BELIEVE THAT I'M NOT THE ONLY PERSON TO HAVE COME ACROSS THIS.

Engine
Filed Feb 15, 2019106,000 milesIN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC AT A RED LIGHT, IT SUDDENLY SHUT OFF ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK VALVE WAS FAULTY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) AND THE FUEL TANK VALVE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 106,000.

Engine
Filed Feb 15, 2019100,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD LINCOLN UNION CITY AT (770) 686-7733 (LOCATED AT 4355 JONESBORO RD A, UNION CITY, GA 30291) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Feb 15, 201985,700 milesKS

WHILE DRIVING ON CITY STREET GOING HOME AN ERROR MESSAGE DISPLAYED 'STEERING ASSIST FAULT - SERVICE REQUIRED'. THE CAR BECAME VERY DIFFICULT TO STEER. WILL BE SCHEDULING WITH MEL HAMBELTON FORD TO INVESTIGATE THE CONDITION.

Power Train
Filed Feb 15, 2019100 milesCA

THE AUTOMATIC TRANSMITION OF MY 2012 FORD FOCUS WITH 100K MILES HAD HESITATION AND THE ENGINE SUDDENLY SHUT OFF WHEN DRIVING DUE TO THE TRANSMITION FAIL (IT HAPPEN TOO OFTEN DRIVIND IN THE CITY), AFTER I PAID $ 2,200 TO THE DEALERSHIP TO GET IT FIXED ( THEY CHANGED CLUTCHS AND COMPUTER MODULE). THE STEERING WHEELS STARTED TO FAIL, IT SUDDENLY GETS TOO HARD TO TURN, THEN IT GETS NORMAL AND THEN FAILS AGAIN. JUST WHEN I WAS TURNING ON A CORNER THE STEERING WHEEL GOT HARD TO TURN AND THE CAR WAS GOING OUT OF THE ROAD (STRAIGHT). LUCKILY I WAS ABLE TO HOLD THE STEERING WHEEL TOO HARD TO CONTROL IT. FORD WANT TO CHARGE $2,400 TO FIX THE PROBLEM (RACK AND PINION REPLACEMENT) . I THINK THERE SHOULD BE RECALLS FOR THOSE DANGEROUS ISSUES. THANKS.

Engine
Filed Feb 14, 201949,560 milesMA

I HAVE BEEN COMPLAINING OF AND DEALING WITH A ENGINE/TRANSMISSION ISSUE SINCE PURCHASING THIS VEHICLE. I WAS TOLD SEVERAL TIMES BY MY DEALERSHIP THAT IT IS JUST THE TYPE OF GAS SIPPING ENGINE THE CAR HAS AND IT IS NORMAL. I AM 50 YEARS OLD AND NEVER HAD A CAR THAT RESPONDED AS POORLY THIS ONE HAS BUT ALSO NEVER HAD A CAR WITH SPECIAL TYPE OF ENGINE. IT HAS STALLED WHILE ENTERING AN INTERSECTION A COUPLE OF TIMES, LACKS PICK UP SOMETIMES OR JOLTS (LIKE TRANSMISSION ISSUES) WHEN GOING FROM STOPPED POSITION. IT WILL SOMETIMES JOLTS GOING UP HILLS WHILE CAR IS SWITCHING GEARS AS WELL AT A NORMAL BACK ROAD SPEED. AN ENGINE RECALL WAS PUT OUT SEVERAL MONTHS AGO WITH NO REMEDY YET. NOW THE ENGINE LIGHT IS COMING ON SOMETIMES (AFTER JUST HAVING THE CAR SERVICED AND GONE THROUGH FOR FLUIDS, ETC). MY CAR HAS 50K MILES ON IT ONLY AND IS BEING DRIVEN BY MY SON NOW. I AM WORRIED ABOUT THE SAFETY BUT DON'T WANT TO SELL IT WITH OPEN RECALLS AND THE LEMON LAWS HERE IN MA. I FEEL LIKE I AM STUCK WITH A LEMON MYSELF. I WANT TO KNOW WHAT TIMEFRAME THEY WILL BE GIVEN TO COME UP WITH A FIX BEFORE SOMEONE IS KILLED?

Engine
Filed Feb 12, 2019130,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL, LOST POWER, AND THE FUEL GAUGE WOULD BECOME INOPERABLE WHILE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 11, 20197,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE DRIVER'S DOOR OPENED UNEXPECTEDLY WHILE THE DOOR WAS LOCKED. THE CONTACT CALLED PIONEER FORD (150 US-27, BREMEN, GA 30110, (770) 537-3673), BUT THEY WOULD NOT ASSIST SINCE THE FAILURE OCCURRED IN 2011. THE DEALER STATED THAT THE CONTACT WOULD BE CHARGED A DIAGNOSTIC FEE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 7,000.

Electrical System
Filed Feb 11, 201998,154 milesTX

WHILE DRIVING THE CAR WAS MAKING VERY LOUD CRACKING NOISES AS IF IT WAS BECAUSE OF MY RADIO. WHEN I STOPPED THE VEHICLE IT WAS STILL MAKING THE LOUD STATIC POPPING NOISES EVEN WITH THE KEY OUT OF THE IGNITION AND RADIO OFF. WHEN THE STOCK RADIO WAS REMOVED IT WAS VERY HOT AND SEEMED AS IF IT WAS ON THE VERGE OF STARTING A FIRE.

Steering
Filed Feb 11, 201969,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE IN THE MORNING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (303-469-1801, LOCATED AT 150 ALTER ST, BROOMFIELD, CO 80020) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Fuel/Propulsion System
Filed Feb 11, 201975,000 milesIN

I HAD THIS CAR ABOUT FOUR YEARS I PUT A TWO NEW BATTERY, NEW START, NEW RADIO, NEW RADIATOR, THERMOSTAT THE ARMS AND ROD REPLACE NOW I GOT THE STEERING ASSIST FAULT GOING ON IN MY CAR I GET WIRED PUT MONEY ON TO IT !

Steering
Filed Feb 10, 20198 milesOK

DRIVING TO WORK STEERING STARTED TO GET HARD TO STEER ON THE HIGH WAY AND MAKING TURNS. THEN AFTER WORK PUT IN KEY TURN KEY ON SAYS STEERING LOST STOP. AT THIS TIME THE STEERING WAS LOCKED UP MY SON WAS ABLE TO GET THE STEERING TO WHERE HE COULD GET IT HIM BUT VERY HARD TO DO I COULDN'T BUDGET IT. THE WAY IT ACTED ON THE HIGHWAY I WAS AFRAID IT WOULD STOP WORKING CAUSE IT WAS GETTING MORE DIFFICULT TO MOVE THE STEERING.

Structure › Body
Filed Feb 10, 20197,000 milesGA

TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION

Steering
Filed Feb 7, 2019CA

POWER STEERING ALWAYS TAKES AWHILE TO START WHEN THE CAR IS STARTED, NOW IT HAS GONE OUT COMPLETELY.

Engine
Filed Feb 6, 2019AR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED OFTEN AND WOULD NOT RESTART. IN ADDITION, THE RADIO STOPPED WORKING AND THE RPMS SEIZED. A LOCAL MECHANIC WAS CALLED AND THEY INSTRUCTED THE CONTACT TO DISCONNECT THE MAIN NEGATIVE TERMINAL UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC, BUT COULD NOT BE REPAIRED BECAUSE AN UNKNOWN FORD PART WAS NEEDED. HARRIS FORD (3710 VAN DYKE RD, NEWPORT, AR 72112, (870) 523-5559) WAS CONTACTED, BUT COULD NOT DIAGNOSE THE VEHICLE FOR ANOTHER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Feb 5, 201982,000 milesMD

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AS SOON AS THE VEHICLE WAS STARTED, THE "TRANSMISSION MALFUNCTION SERVICE IMMEDIATELY" MESSAGE POPULATED IN THE MESSAGE CENTER. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR ROAD, BEL AIR, MD 21014) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Steering
Filed Feb 4, 201976,611 milesIL

STEERING WHEEL LOCKED DURING DRIVING. UNABLE TO MAKE TURNS. POWER STEERING RACK MALFUNCTIONED.

Power Train
Filed Feb 1, 2019102,000 milesTX

WHILE TRAVELING AT 65 MPH ON HIGHWAY, VEHICLE SUDDENLY LOST ALL POWER TRANSMISSION TO THE WHEELS WITH CHECK ENGINE LIGHT ILLUMINATING AND SERVICE TRANSMISSION WARNING APPEARING ON CONSOLE. VEHICLE COASTED TO A STOP, PARTIALLY OBSCURING RIGHT LANE OF HIGHWAY. VEHICLE NARROWLY AVOIDED LIFE-THREATENING COLLISIONS WITH VARIOUS PASSING VEHICLES UNTIL EMERGENCY PERSONNEL ARRIVED IN RESPONSE TO 911 CALL TO BLOCK TRAFFIC AND ALLOW TOWING. VEHICLE WAS TOWED FROM THE SCENE. UPON RESTART OF VEHICLE, POWER TRANSMISSION TO WHEELS WAS RESTORED, THOUGH CHECK ENGINE LIGHT AND SERVICE TRANSMISSION WARNING REMAINED ILLUMINATED. FORD SERVICE DEPARTMENT DIAGNOSED AS FAULTY TRANSMISSION CONTROL MODULE (TCM) AND REPLACED TCM UNDER FORD FIELD SERVICE ACTION 14M02. FORD HAS KNOWN OF FAULTY TCM ELECTRICAL SOLDERING DESIGN WITH POSSIBLE CONSEQUENCE OF INTERMITTENT LOSS OF POWER TRANSMISSION TO THE WHEELS SINCE AT LEAST 2015 WHEN 14M02 WAS ISSUED, BUT INEXPLICABLY NO TCM SAFETY RECALL OCCURRED AT THAT TIME. AS PART OF FORD "CUSTOMER SATISFACTION PROGRAM" 15B22 ISSUED IN 2015, VEHICLE RECEIVED A TCM COMPUTER REPROGRAM THAT WAS SUPPOSED TO DETECT IMPENDING TCM FAILURE SO THAT TCM COULD PROVIDE WARNING ABOUT THE NEED FOR TCM REPLACEMENT, IF NEED BE, PRIOR TO HAZARDOUS EVENTS OCCURRING. THIS SOFTWARE UPDATE PROVED TO BE INEFFECTIVE, AS VEHICLE'S TCM FAILED WITHOUT WARNING IN HIGHLY DANGEROUS SCENARIO. A SAFETY RECALL SHOULD BE ISSUED FOR ALL UN-REPLACED TCMS IN ALL VEHICLES REFERENCED IN FORD FIELD SERVICE

Latches/Locks/Linkages › Doors › Latch
Filed Feb 1, 201970,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE DRIVER'S DOOR OPENED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CLOSED. THE CONTACT MENTIONED THAT THE DOOR NEEDED TO BE HELD CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO KINGS COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA 31520, (912) 264-6400) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK MONDAY TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Feb 1, 2019787,020 milesTX

STARTED MY CAR TO LEAVE PARKING LOT. I WAS IN FORWARD MOTION AND TRANSMISSION LIGHT COMES ON WITH AN EXCLAMATION MARK. CAR IS RUNNING BUT WON'T REVERSE OR DRIVE FORWARD. THIS COULD'VE HAPPENED TO ME ON THE FREEWAY AND I WOULD'VE BEEN IN GREAT DANGER. I JUST PICKED MY CAR UP FROM FORD DEALERSHIP GETTING A RECALL ( 18S32/NHTSA RECALL 18V-735) COMPLETED.

Steering
Filed Feb 1, 2019100,000 milesOR

STEERING WHEEL LOCKING UP WHEN I START CAR, FORD DENIES ANY ISSUE.

Steering
Filed Jan 31, 2019129,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED INTO A PARKING LOT AND THE ENGINE WAS POWERED OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITHOUT POWER STEERING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Steering
Filed Jan 30, 201994,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE EXITING A PARKING SPACE, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Fuel/Propulsion System
Filed Jan 29, 2019987,038 milesNV

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT ALSO HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT THE GEAR SHIFTER WAS STUCK AND WOULD NOT SHIFT INTO THE CORRECT GEAR. THE VEHICLE WAS TOWED TO CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZING ANY RENTAL VEHICLES. THE FAILURE MILEAGE WAS 987,038.

Steering
Filed Jan 28, 2019113,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S SON WAS DRIVING 35 MPH, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. IN ADDITION, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Steering
Filed Jan 23, 201940,000 milesMD

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED. WHILE STEERING, THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN AND THE STEERING WHEEL SEIZED FREQUENTLY. THE CONTACT STATED THAT "SERVICE STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KOONS FORD (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Jan 22, 2019130,000 milesTN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. ALSO, WHEN THE VEHICLE WAS STARTED AND THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE AUTOMATICALLY WENT IN REVERSE. THE CONTACT HAD TO IMMEDIATELY ENGAGE THE PARKING BRAKE. ALSO, WHILE THE VEHICLE WAS PARKED ON THE STREET, IT ROLLED BACKWARDS DUE TO THE PARKING POSITION. FURTHERMORE, WHILE ATTEMPTING TO REVERSE, THE VEHICLE STALLED. ALSO, THE DOOR LATCHES WERE LOOSE AND IN DANGER OF BECOMING DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO TED RUSSELL FORD (9925 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 444-6467) AND SERVICED MULTIPLE TIMES FOR EACH FAILURE; HOWEVER, EACH FAILURE REMAINED EXCEPT FOR THE POWER STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Steering
Filed Jan 22, 2019121,910 milesKY

CAME ON AFTER I WAS ATTEMPTING TO REPAIR THE HEAT/AC FAN AS IT HAS FAILED AFTER UNHOOKING THE BATTERY POST TO ATEMP TO RESET COMPUTER TO SEE IF THE CODE WOULD RESET IT DID NOT. STEERING IS HARD AND UNSAFE IF IT HAPPENS TO FAIL WHILE DRIVING THE SPEED LIMIT ON INTERSTATE OR PARKWAYS. IT MAY CAUSE POSSIBLE ACCIDENTS IF NOT RECALLED AND A FIX HAPPEN. STATIONARY WHEN THIS ISSUE HAPPEN

Fuel/Propulsion System
Filed Jan 21, 2019CA

I NEED MY 2012 FORD FOCUS REPAIRED PER MANUFACTURER RECALL NUMBER 18S32 AND NHTSA RECALL NUMBER 18V735.

Steering
Filed Jan 19, 2019118,000 milesMA

I PURCHASED A USED 2012 FORD FOCUS THAT IS EQUIPPED WITH THE ELECTRIC POWER ASSIST STEERING. AT ABOUT 116,500 I STARTED HAVING TROUBLE TURNING THE VEHICLE WHILE DRIVING. AN "POWER ASSIST MALFUNCTION" MESSAGE APPEARED, BUT AFTER RESTARTING THE CAR IT "SOLVED" THE PROBLEM. HOWEVER, AT AROUND 118,000 IT CAME ON PERMANENTLY WHILE I WAS MAKING A LEFT HAND TURN CAUSING ME TO HIT A GRANITE CURB PUTTING A DENT IN THE RIM.. I RECENTLY HAD TO HAVE THE CAR INSPECTED (01/05/2019) AND IT FAILED THE SAFETY PORTION OF THE INSPECTION. THIS IS A SAFETY ISSUE, AND I UNDERSTAND IT WILL COST ME OVER $2,000 DOLLARS TO HAVE "FIXED". THIS TYPE OF "STEERING UNITS" HAVE BEEN RECALLED BY FORD ON PREVIOUS MODELS OF THEIR VEHICLES, BUT NOT ON THE 2012 FORD FOCUS. WHY? THIS PUTS LIVES AT RISK BECAUSE OF THEIR FAULTY DESIGN AND REALLY NEEDS TO BE ADDRESSED. IT IS DRIVEABLE BUT EXTREMELY HARD TO TURN WHEN AT SLOW (5MPH TO 15MPH) SPEEDS, BUT STILL, IT IS EXTREMELY DIFFICULT TO PARK IN A CROWDED PARKING LOT.

Electrical System
Filed Jan 19, 201960,000 milesGA

TAKATA RECALL. FIRST THE HEADLIGHTS STOPPED WORKING WITH NO WAY TO FIX IT. THEY RANDOMLY CUT OFF AT NIGHT WHILE DRIVING. NEXT, THE CAR WILL SHUTTER AND CUT OFF WHILE DRIVING. THE CAR WILL NO LONGER START. ALL THE INCIDENTS WERE ON A HIGHWAY IN VALDOSTA GEORGIA.

Steering
Filed Jan 16, 2019135,000 milesCA

TRIED TO START CAR THIS MORNING AND COULDN'T TURN STEERING WHEEL WHEN TRYING TO BACK OUT WITH WARNING LIGHT COMING ON. HAS HAPPENED ONE OTHER TIME. WORRIED IT WILL HAPPEN WHILE DRIVING AND I HAVE TO DRIVE DAILY ON A ONE LANE HIGHWAY THAT IS OFF THE EDGE OF MOUNTAIN. AFRAID OF GOING OVER EDGE IF IT HAPPENS WHILE ON IT. WILL BE CALLING DEALERSHIIP ABOUT IT. CAR HAS 135,000 MILES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →