Page 25 of 76 · complaints 1,201–1,250 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Power Train
Filed Apr 16, 201984,000 milesTX

AT 84,000 MILES, TRANSMISSION CLUTCHES STARTED TO SLIP ON ACCELERATION IN 1ST GEAR.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 16, 201977,146 milesLA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 77,146.

Power Train
Filed Apr 16, 201996,000 milesOK

SHIFTING AND TRANSMISSION ISSUES: VEHICLE STARTED OUT WITH SHIFTING PROBLEMS FROM FIRST TO SECOND GEAR. TOOK TO A MECHANIC AND WAS TOLD I NEEDED A NEW TRANSMISSION (AT THIS TIME THE CAR HAD ROUGHLY 80K MILES). THEN TOOK TO THE FORD DEALERSHIP, WHERE MY CAR WAS UNDER EXTENDED WARRANTY, WHERE THE CAR'S COMPUTER WAS RESET, AND WAS TOLD THEN THAT IT WOULD CONTINUE TO HAVE SHIFTING ISSUES; THAT'S JUST HOW THE CAR WAS MADE. ABOUT THREE MONTHS LATER, THE PROBLEMS STARTED AGAIN AND GOT WORSE. THE SHIFTING CONTINUED TO DYSFUNCTION, WHICH I "FIXED" BY PARKING AND RESTARTING MY CAR, THUS RESTARTING THE COMPUTER. IT WOULD USUALLY DRIVE OKAY AFTER THAT. I DROVE LIKE THIS FOR SOME TIME UNTIL I WAS HAVING ISSUES STARTING THE CAR AND ONCE I FINALLY GOT IT STARTED, IT WAS UNABLE TO GO IN REVERSE. I IMMEDIATELY BROUGHT IT BACK TO THE SAME PLACE WHERE MY COMPUTER WAS RESET THE FIRST TIME, AND WAS TOLD THAT MY CLUTCH NEEDS TO BE REPLACED. AT THIS APPOINTMENT, I ALSO DISCOVERED THAT MY EXTENDED WARRANTY WAS EXPIRED BY A MONTH, AND WOULD COST $2K TO FIX. THERE IS A RECALL ON THIS VEHICLE NOW, BUT THIS CAR IS CURRENTLY PARKED, UNABLE TO START OR MOVE, IN MY DRIVEWAY.

Steering
Filed Apr 13, 2019900,000 milesNC

STEERING QUITS INTERMITTENTLY.. IT'S A WELL KNOWN AND DOCUMENTED SAFETY HAZARD AS I HAVE SEEN HUNDREDS AND HUNDREDS OF SIMILAR COMPLAINTS. JUST ADDING ONE MORE TO THE LIST. DON'T SEE A FULL RECALL IN THE FUTURE BUT A LITTLE HELP WITH A VERY EXPENSIVE REPAIR WOULD BE NICE.

Power Train
Filed Apr 11, 201977,000 milesSC

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AT A STOP LIGHT, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.

Engine
Filed Apr 11, 201975,387 milesCA

STALLING DEADING AND SHATTERING POWER LOSE ENGINE LIGHT

Electrical System
Filed Apr 9, 201994,000 milesTN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE, BATTERY, AND OIL SENSOR INDICATORS ILLUMINATED BEFORE THE VEHICLE SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HINES PARK FORD (56558 PONTIAC TRL, NEW HUDSON, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

Engine
Filed Apr 9, 201982,000 milesVA

WHILE DRIVING ON A BUSY INTERSTATE THE RPMS ON MY VEHICLE REVVED TO 5000, WOULDN'T ACCELERATE, AND QUICKLY SLOWED DOWN. I WAS IN THE FAST LANE WHILE TRAFFIC AROUND ME WAS GOING 75+ AND WAS FORCED TO PULL OVER ON THE LEFT SHOULDER WITH MY DOG IN THE VEHICLE AT 9:30PM ON A FRIDAY NIGHT. ONCE STOPPED, MY VEHICLE WOULDN'T MOVE AS I TRIED TO GO INTO REVERSE AND WOULDN'T GO OVER 25 MPH WHILE TRYING TO GO FORWARD. I WAS STRANDED ON THE INTERSTATE FOR 2 HOURS WAITING FOR A TOW TRUCK PAID FOR OUT OF POCKET BECAUSE MY 'WARRANTY EXPIRED DUE TO HIGH MILEAGE'. MY BOYFRIEND HAD TO LEAVE SCHOOL TO ALSO PULL OVER BEHIND ME ON THE INTERSTATE AND TAKE THE DOG FROM MY CAR TO HIS ON THE BUSIEST INTERSTATE IN THE STATE WE LIVE IN. MINE, MY DOG'S MY BOYFRIEND'S LIVES WERE ALL IN EXTREME DANGER DUE TO THE FAILURE OF A PART ON MY VEHICLE I HAVE HAD REPLACED TWICE ALREADY AND IS A KNOWN PROBLEM WITH THE MAKE MODEL AND YEAR OF MY VEHICLE.

Steering
Filed Apr 9, 201996,000 milesFL

HAVE HAD SEVERAL INSTANCES OF THE POWER STEERING NOT FUNCTIONING UPON START UP. WARNING LIGHT CAME ON, BUT RESET AND WORKED UPON RESTARTING. OCCASIONALLY STEERING WILL TAKE EXTRA TIME, APPROX. 5 SECONDS, TO FUNCTION UPON STARTING HOWEVER YESTERDAY IT WOULD NOT RESET AND FUNCTION PROPERLY. HAD TO DRIVE APPROX. 5 MILES WITH NO POWER STEERING. WORKED PROPERLY AFTER PARKING AND RESTARTING CAR AFTER APPROX. 15 MIN.

Steering
Filed Apr 7, 201980,000 milesMI

BOUGHT THIS USED FOR MY SON'S FIRST CAR. POWER STEERING WENT OUT WHILE DRIVING. ONLY 80000 MILES ON THIS CAR. THIS COULD HAVE KILLED MY INNOCENT BOY. RECALL THIS BEFORE SOMEONE DIES!!!

Engine
Filed Apr 5, 2019110,000 milesWA

TAKATA RECALL THE ENGINE LIGHT WARNING IS ON ON MY CAR AND SLIPS WHILE DRIVING. I AM TRYING TO GET HELP TO DETERMINE WHAT IS WRONG TO AVOID ACCIDENTS. I RECEIVED A RECALL LETTER BUT I LOST THE LETTER THAT WAS SENT TO ME. YOUR ATTENTION AND TIME ON MY CONCERN IS VERY MUCH APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Power Train
Filed Apr 5, 201977,000 milesMI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED INTERMITTENTLY. THE REPAIR WAS PERFORMED BY DELEHANTY FORD (1510 E PIERSON RD, FLUSHING, MI 48433, (810) 659-5687). THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Electronic Stability Control (esc)
Filed Apr 5, 2019OH

I HAVE A CALLED THE DEALERSHIP I BOUGHT MY CAR FROM. THEY ARE REFUSING TO HELP ME. MY TRANSMISSION IS GOING OUT ON MY CAR. THAT I'VE HAD FOR 1 YEAR. I'VE HAD MY CAR LOOKED AT 4 TIMES. BUT THE ISSUE WASN'T FIXED. THIS CAR ISN'T SAFE FOR ME TO DRIVE. I WANT THIS FIXED.

Steering
Filed Apr 4, 201979,000 milesCA

ON TWO SEPARATE OCCASIONS, THE CAR LOST STEERING ABILITY WITHOUT ANY WARNING WHILE MY SON WAS DRIVING ON A BUSY HIGHWAY IN TRAFFIC. HE WAS LUCKILY ABLE TO PULL OVER WITHOUT CRASHING, THOUGH REQUIRED CONSIDERABLE EFFORT TO MANEUVER THE CAR OUT OF TRAFFIC, AS STEERING REQUIRED FULL STRENGTH. THE STEERING ASSIST MALFUNCTION MESSAGE APPEARED AFTER THE 3RD INCIDENT WHEN HE STARTED THE CAR IN HIS DRIVEWAY. I CANNOT UNDERSTAND HOW FORD CAN CAN CONTINUE TO ENDANGER DRIVERS AND OTHERS BY NOT RECALLING THIS CLEARLY DEFECTIVE ELECTRONIC STEERING SYSTEM. THE EXACT SAME SYSTEM HAS BEEN RECALLED IN OTHER MODELS TOTALING OVER 1.3 MILLION VEHICLES, PER A NEW YORKTIMES ARTICLE. THIS IS NOT A SMALL OR TRIVIAL PROBLEM. IN ADDITION, FORD MANUFACTURING HAS NOTIFIED DEALERS OF 'STEERING PROBLEMS' BUT FELL SHORT BY NOT INVESTIGATING THE ISSUE. THE PROBLEM IS APPARENTLY WELL KNOWN AND DOCUMENTED. PLEASE DO SOMETHING BEFORE INNOCENT PEOPLE ARE INJURED AND/OR KILLED. WE HAVE ALREADY ENDURED THE STRESS OF A TRANSMISSION/CLUTCH MALFUNCTION, FOR WHICH FORD EXTENDED THE WARRANTY TO COVER, BUT DID NOT NOTIFY OWNERS, AS AN OFFICIAL RECALL WOULD REQUIRE. OUR EXTREMELY HONEST AND DILIGENT MECHANIC RESEARCHED IT AND FOUND OUT, SO WE WERE ABLE TO HAVE THOSE REPAIRS DONE AT THE DEALER AT NO EXPENSE. THIS IS A NO-BRAINED, DO THE RIGHT THING AND ISSUE THE RECALL. DON'T PLAY RUSSIAN ROULETTE WITH OTHER PEOPLE'S LIVES.

Exterior Lighting
Filed Apr 1, 201970,000 milesFL

THE HEADLIGHT HOUSING SOCKET MELTED IN NOVEMBER 2018, CAUSING THE LAMP TO FAIL AND THE REPLACEMENT OF THE HOUSING. AFTER REPLACING THE SOCKET AND BULB, THE SAME THING JUST HAPPENED (MARCH 31, 2019). THE HEADLAMP IS UNUSABLE UNLESS HOUSING AND BULB ARE COMPLETELY REPLACED. THERE IS FEAR OF A FIRE OCCURRING.

Steering
Filed Apr 1, 201961,000 milesTX

AFTER A 30 MILE DRIVE, I STOPPED TO FILL MY TANK. WHEN I RESTARTED MY VEHICLE, I RECEIVED A WARNING THAT THE POWER STEERING BOOST HAD FAILED. I CHECKED UNDER THE HOOD AND DID NOT SEE ANY OTHER PROBLEMS. I WAS ABLE TO DRIVE THE CAR BACK TO DROP OFF MY PASSENGER, ALTHOUGH THE STEERING WAS EXTREMELY TIGHT. AFTER MY FRIEND LEFT MY CAR, THE POWER STEERING CAME BACK AND THE ISSUE HAS NOT RECURRED. I DID SOME RESEARCH ON THE INTERNET AND FOUND AT LEAST 200 OTHER INSTANCES OF SIMILAR EVENTS, LEADING TO A TOTAL FAILURE, AND A $1600 BILL FROM FORD FOR EACH OCCURRENCE. THERE IS A TSB WHICH EXISTS FOR THIS ISSUE, AND THERE WAS A RECALL OF OTHER FORD VEHICLES FOR SIMILAR PROBLEMS. HOWEVER, THE FOCUS WAS NOT INCLUDED IN THE RECALL BUT IT SOUNDS LIKE A SIMILAR ISSUE WHICH NECESSITATED THE RECALL OF 600K VEHICLES IN 2015. THERE ARE ALSO PLENTY OF ARTICLES FROM REPUTABLE SOURCES, LIKE THE NEW YORK TIMES, WHICH ALSO DOCUMENT THIS,

Power Train
Filed Mar 29, 2019PA

THE CLUTCH ASSEMBLY HAS BEEN REPAIRED FOUR TIMES IN THE FIRST 80000 MILES, EACH TIME WITH THE GUARANTEE THAT FORD HAS FIXED THE PROBLEMS ASSOCIATED WITH THE CAR. THE CAR NOW HAS 94000 MILES ON IT. LAST DECEMBER, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE WE WERE TOLD THE CLUTCH WAS ONCE AGAIN CLOSE TO WHATEVER STANDARD THEY USED TO REPLACE THEM BUT WASN'T THERE YET. THEY SAID TO PUT 1000 MILES ON THE CAR AND THEN THEY COULD CHECK TO SEE IF IT MEETS THE STANDARD YET. OVER THE PAST COUPLE OF MONTHS IT HAS GOT PROGRESSIVELY WORSE TO THE POINT WE HAVE TO BE CAREFUL PULLING OUT OF OUR DRIVEWAY WHICH IS ON A HILL. WE HAVE RETURNED THE CAR NOW TO BE TOLD THAT THE VEHICLE HAS NOW GONE OUT OF WARRANTY ON TIME, THEY ARE NO LONGER RESPONSIBLE, AND I OWE A CHARGE JUST FOR THEM HAVING CHECKED.

Electrical System
Filed Mar 28, 201980,459 milesAR

ELECTRONIC POWER STEERING ASSIST FAILURES. SEVERAL TIMES OVER THE PAST FOUR MONTHS MY WIFE AND I STARTED THE CAR AND THERE WAS NO POWER STEERING. THE CAR WAS UNDRIVABLE AND WARNING ON THE DASH INDICATED STEERING FAILURE. SOMETIMES TWO OR MORE RESTARTS WERE REQUIRED BEFORE THE WARNING WENT OFF AND THE POWER STEERING RETURNED. ALTHOUGH IT HASN'T HAPPENED YET WHILE DRIVING THE CAR. MY RESEARCH ON THIS FAILURE SHOWED THAT ITS HIGHLY POSSIBLE THAT IT COULD HAPPEN WHILE DRIVING AND CAUSE INJURY OR DEATH. FARTHER RESEARCH SHOWS THAT REPAIRS COULD COST AS MUCH AS $2,200.00

Power Train
Filed Mar 27, 2019143,000 milesDE

THE TRANSMISSION IS UNDER CLASS ACTION LAWSUIT. HAVING TROUBLE WITH SINCE BUYING IN 2012, STILL WAITING ON OUTCOME OF THAT. TODAY. MARCH 27, 2019, "STEERING WHEEL ASSIST- SERVICE NEEDED". STEERING OUT WHEEL WILL NOT TURN. I WORK I NEED A CAR. I WILL BE CALLING FORD TODAY. MY FORD FOCUS SE IS NO LONGER UNDER WARRANTY, OVER 140,000 MILES ON IT. I WAS NOT ABLE TO LEAVE HOME FOR WORK TODAY. SOMETIMES WHEN I TURN THE CAR OFF THE TIME CHANGES I THEN TURN IT BACK ON AND IT GOES BACK TO THE CORRECT TIME. ALSO IN THE PAST SOMETIMES IN WOULD NOT START. I WOULD WAIT A WHILE AND THEN IT WOULD START. IT HAS NOT DONE THAT SINCE I BOUGHT THE CAR IN 2012. THIS CAR HAS A LOT OF PROBLEMS.

Engine
Filed Mar 26, 2019120,060 milesTN

2012 FORD FOCUS STALLING AND SHUTTING OFF ON HIGHWAY. ENGINE STALLING AND SHUTTING OFF MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE INDICATOR ON DUE TO RECALL.

Steering
Filed Mar 25, 2019120,000 milesIN

WHEN I WENT TO DRIVE MY CAR OUT OF THE DRIVEWAY THE STEERING ACTED LIKE IT WAS LOCKED. AFTER TRYING MULTIPLE TIMES OF TURNING KEY ON/OFF I FINALLY CALLED THE MECHANIC TO TOW THE VEHICLE TO THEIR SHOP. AFTER A COUPLE WEEKS OF DIAGNOSIS IT WAS DETERMINED IT WAS THE ELECTRIC STEERING. WHY HAVE MULTIPLE OTHER FORD VEHICLES HAD A RECALL FOR THIS PROBLEM BUT NOT THE FOCUS?

Power Train
Filed Mar 25, 2019MA

WHEN MY CAR STARTS DRIVING, FROM 0 MPG TO 25 MPG MY CAR SHAKES. IT FEELS LIKE MY CAR IS SLIPPING, AND HAVING A ROUGH JERKING MOTION. I ALSO EXPERIENCED MY CAR ROLL BACKWARD WHEN I WAS TRANSITIONING FROM A RED LIGHT TO A GREEN LIGHT. I WOULD HAVE TO JUST HOPE MY CAR WOULD ACCELERATE IN TIME OR ELSE IT WOULD ROLL AND HIT THE CAR BEHIND .

Engine
Filed Mar 22, 201910 milesFL

THIS CAR WHEN YOU ARE DRIVING THE ENGINE JUMP OR SKEEP THE CHANGE

Unknown or Other
Filed Mar 22, 2019100,000 milesAL

OVER THE LAST 4 MONTHS MY FORD FOCUS HAS COMPLETELY RAN LIKE [XXX] THE CAR BOGS OUT CUTS OFF DUE TO THE FUEL AND CLUSTER JAM AND IT'S CAUSED MY CLUTCH OR TRANSMISSION TO THROW CODES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Mar 21, 201980,000 milesCA

AFTER TURNING ON IGNITION TO THE CAR A WARNING COMES UP "STEERING ASSIST FAULT" ON THE INFORMATION SCREEN NEAR THE ODOMETER. THE STEERING WHEEL IS THEN VERY HARD TO TURN. THIS HAS HAPPENED 2 TIMES IN THE FIRST DAY OF THE ISSUE. WHEN I TURN THE CAR OFF AND RESTART THE CAR THE PROBLEM GOES AWAY. I HAVE RESEARCHED AND FOUND SEVERAL COMPLAINTS OF THE SAME EXACT ISSUE I AM HAVING AND SOME HAVE REPORTED LOSING STEERING WHILE DRIVING SO I AM VERY CONCERNED ABOUT MY SAFETY.

Engine
Filed Mar 21, 201935,000 milesLA

BOUGHT 11/9/2012 SIX MONTHS LATER REC'D EMISSION RECALL, 1YR LATER WOULD NOT START, DEAD IN GROCERY PARKING, DEALER SAID EMISSION AGAIN, 2ND YR RADIO WENT OUT, 3RD YR CATALYLICT CONVERTER NEED TO BE CHANGED, 5/16/2017 WAS CHARGED $1805.72, SAID NOT EMISSION BUT IT WAS DOING THE SAME THING AS BEFORE, DEAD HAD TO BE TOWED AGAIN TO DEALER, DEALER SAID, "CODES PO420, PO7A3 TESTED, FOUND CONVERTER STOPPED UP, SHIFT ACTUATOR FAULTY, REMOVED TRANSMISSION REPLACED CLUTCH ACTUATORSAND CLUTCH, REMOVED & REPLACED MANIFOLD/COVERTER ASSEMBLY. NOW TWICE SO FAR ENGINE MALFUNCTION LIGHT, NO POWER, GOES 5 MILES....... WHEN TURNED OFF IN ABOUT 45-1 HR, STARTS.... ALL THIS WHILE DRIVING OR PARKED IN A PARKING LOT.

Steering
Filed Mar 21, 201983,000 milesMO

STEERING BECAME VERY STIFF, ALMOST JERKING AT TIMES, WHEN TURNING. FEELS LIKE IT TAKES A COUPLE SECONDS FOR THE STEERING TO CORRECT ITSELF LIKE THERE'S A DELAY FROM TURNING THE WHEEL TO THE CAR ACTUALLY TURNING. DOES IT AT LOW CITY DRIVING SPEEDS AND ON THE HIGHWAY. WE DROVE IT SATURDAY, IT WAS FINE. IT DIDN'T GET USED SUNDAY, AND PROBLEM STARTED ON MONDAY MORNING. WHEN TURNING AT LOW SPEEDS THERE IS ALSO A GRINDING NOISE COMING FROM BEHIND THE STEERING WHEEL. NO WARNINGS ON DASH, NO INCIDENT TO CAUSE THIS. VEHICLE HAS ONLY 83,000 MILES. TOOK IT TO THE DEALER AND THEY SAID IT'S THE STEERING GEAR AND IT WILL BE OVER $1500 TO FIX. MONEY I DON'T HAVE FOR A PROBLEM THAT SHOULDN'T BE HAPPENING ON A CAR THIS NEW. I'M SCARED TO DRIVE IT AND CAN'T AFFORD TO FIX IT SO IT SITS IN THE DRIVEWAY LIKE A GIANT EXPENSIVE PAPERWEIGHT.

Engine
Filed Mar 20, 2019FL

I RECEIVED A RECALL NOTICE A FEW MONTHS AGO AND I WAS TOLD THAT I WOULD RECEIVE ANOTHER LETTER IN ABOUT 3 MONTHS ONCE THE NECESSARY PARTS WERE IN STOCK. I HADN'T RECEIVED THE FOLLOW UP LETTER SO I CALLED MY LOCAL FORD DEALER AND I WAS TOLD THAT THE PARTS WERE ON BACK ORDER BUT I COULD SET UP AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED FOR CORROSION TO DETERMINE IF I EVEN NEEDED THE PARTS. THE EARLIEST APPOINTMENT I COULD GET WAS MAY 18TH, JUST FOR THE INSPECTION; NOT EVEN FOR THE ACTUAL REPAIRS. THE RECALL IS FOR THE FUEL VAPOR SYSTEM AND THERE'S A WARPED PART THAT IS CAUSING AN INACCURATE READING ON FUEL LEVELS WHICH MEANS I HAVE TO MAINTAIN AT LEAST A HALF TANK OF GAS AT ALL TIMES. MY CAR IS NOW LEAKING GAS AND STALLING IN TRAFFIC DUE TO THE ISSUE. I LIVE IN A CITY WITH LOTS OF STEEP INCLINES AND HILLS AND I HAVE TO AVOID CERTAIN STREETS BECAUSE MY CAR HAS STALLED AND ALMOST CAUSED ACCIDENTS. THERE IS ONLY ONE FORD DEALER IN MY AREA. THE ONLY OTHER DEALER IS ABOUT 30-40 MINUTES AWAY.

Fuel/Propulsion SystemFire
Filed Mar 20, 2019110,000 milesVA

OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH

Steering
Filed Mar 19, 201978,859 milesCA

WHILE DRIVING APPROXIMATELY 45 MPH IN TRAFFIC ON THE 5 FREEWAY IN LOS ANGELES, A WARNING CAME UP ON THE DASHBOARD STATING "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THE MESSAGE DISPLAYED, A TURN IN THE ROAD WAS COMING UP AND I NOTED THAT I HAD NO POWER STEERING AND HAD TO USE EXCESSIVE FORCE TO TURN THE WHEEL TO MAKE THE TURN. LUCKILY I MANAGED TO NURSE THE CAR BACK HOME WITHOUT CAUSING AN ACCIDENT OR GOING OFF THE ROAD. TURNING AT SLOW SPEEDS IS NEARLY IMPOSSIBLE. I WILL BE TAKING THE VEHICLE INTO THE FORD DEALERSHIP BUT IT IS MY UNDERSTANDING THAT SIMILAR ISSUES HAVE OCCURED TO MULTIPLE 2012 FOCUS VEHICLES AND NO RECALL HAS BEEN ISSUED SIMILAR TO OTHER RECALLS FOR DIFFERENT FORD MODELS. LUCKILY MY CURRENT FAILURE DID NOT CAUSE AN ACCIDENT, BUT THE CAR IS NOT A HAZARD TO DRIVE FOR BOTH MYSELF AND OTHER MOTORISTS. THIS ISSUE NEEDS A RECALL BEFORE SOMEONE GETS INJURED OR WORSE, AND OWNERS DON'T HAVE TO FORK OVER $1500+ TO FIX THE ISSUE AS SEEMS COMMON ONLINE.

SteeringFire
Filed Mar 16, 2019200,000 milesKY

2012 FORD FOCUS IS VERY HARD TO STEER, AS IF IT HAS NO POWER STEERING. THERE IS NO POWER STEERING PUMP. I LEARNED THAT THIS VEHICLE HAS SOME KIND OF ELECTRICAL STEERING. I HAVE ALSO LEARNED THAT OTHER VEHICLE LIKE THE FOCUS HAS THE SAME PROBLEMS AS MINE BUT YET THESE OTHER FOCUS'S HAVE RECALLS FOR THIS PROBLEM. BUT NOT MINE. WE FEAR THAT THIS COULD CAUSE A SERIOUS ACCIDENT.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 14, 2019OH

2012 FORD FOCUS HATCHBACK. CONSUMER WRITES IN REGARD TO PROBLEMS WITH WHEEL LUG NUTS. *AS *TR

Fuel/Propulsion System
Filed Mar 14, 2019MI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 13, 2019IL

I HAD A RECALL ON MY CAR STARTING IN JANUARY AND STILL HAVE NOT RECEIVED ANY INFORMATION EXPLAINING WHEN I CAN GET MY CAR FIXED.

Steering
Filed Mar 13, 201993,000 milesGA

I HAVE A 2012 FORD FOCUS AT 93000 MILES, I STARTED THE CAR ONE MORNING ON MY WAY TO WORK AND THE STEERING ASSIST FAULT POP UP ON THE SCREEN BEHIND THE STEERING WHEEL. THE STEERING WHEEL BECAME HARD TO TURN AND I COULDN'T DRIVE IT DUE TO IT BEING NOT SAFE TO DRIVE. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THE STEERING RACK AND PINION NEEDS TO BE REPLACE AND IT'LL COST $2200 FOR THE REPAIRS. I'VE LOOK UP ONLINE AND FOUND MAN OTHERS LIKE ME WHO FACE THIS PROBLEM. FORD NEEDS TO HAVE A RECALL ON THIS, IT'S VERY DANGEROUS FOR US TO DRIVE DOWN THE ROAD AND SUDDENLY YOUR STEERING WHEEL WOULDN'T TURN.

Steering
Filed Mar 13, 201989,000 milesCA

STARTED MY CAR AND RECEIVED A POWER STEERING FAILURE MESSAGE. TURN CAR OFF AND BACK IN AND IT GOES AWAY. HAPPENED THREE TIMES ONCE WHILE I WAS WAITING AT A STOP LIGHT. TOOK VEHICLE IN AND TOLD IT WAS A GEAR THAT NEEDS TO BE FIXED. THIS WAS A RECALL ON OTHER GODS BUT NOT MINE. OVER $2,000 TO FIX.

Electrical System
Filed Mar 13, 2019198,000 milesVA

SOMETIMES WHEN THE CAR IS STARTED AND YOU GO TO BACK UP OR EVEN PULL IN TO PARK THE STEERING WHEEL LOCKS UP AND DOES NOT ALLOW YOU TO TURN IT. THE RADIO MAKES THIS HORRIBLE LOUD CRACKLING NOISE AND IMPOSES A TREMENDOUS SAFETY CONCERN WHEN YOU ARE DRIVING DOWN THE ROAD AND THE SPEAKERS CUT ON AND OFF WITHOUT YOU EVER TOUCHING THE STEREO SYSTEM, I FEEL FOR THOSE WHO HAVE SENSITIVE HEARING OR EVEN THE ELDERLY IF IT HAPPENS TO THEM BECAUSE IT IS HORRIBLY LOUD AND EVEN WITH THE RADIO OFF IT STILL POPS AND SQUEAKS, ALSO THE CANISTER PURGE I JUST SPENT 700 LAST YEAR REPLACING FUEL PUMP RELAY SWITCH CAR JUST CUT OFF GOING DOWN THE 4OAD AND WOULD NOT START BACK UP

Power Train
Filed Mar 12, 2019WI

THE AXEL ON MY PASSENGER SIDE OF THE VEHICLE HAS BROKEN TWICE. WHILE DRIVING ON THE CITY STREET IT JUST RANDOMLY BROKE WITHOUT ANY WARNING. I WAS AT A STOP SIGN WHEN I TRIED TO TAKE OFF TO RESUME DRIVING THE CAR WOULD NOT MOVE.

Steering
Filed Mar 12, 2019148,000 milesIN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND "POWER STEERING ASSIST FAULT" ILLUMINATED ON THE MESSAGE CENTER. THE CONTACT CONTINUED DRIVING AT A SLOWER PACE TO HER DESTINATION. AFTER A WHILE, THE VEHICLE STEERING BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO FORD AUTO WORLD (2903 S SCATTERFIELD RD, ANDERSON, IN 46016) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Power Train
Filed Mar 12, 2019130,510 milesGA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND MAKING A LEFT TURN, THE GEAR SHIFTER FAILED TO SHIFT GEARS AND THE VEHICLE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE SEEN BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 130,510.

Steering
Filed Mar 11, 201940,000 milesMO

I STARTED MY CAR, BACKED IT OUT OF MY DRIVEWAY, WENT TO GO FORWARD AND THE STEERING, QUIT, VERY STIFF COULDNT TURN THE STEERING WHEEL, SO I TURNED THE CAR OFF, THEN STARTED IT BACK UP, AND THE STEERING WAS FINE, A FEW DAYS LATER THIS HAPPENED AGAIN AT THE GAS STATION, THEN AGAIN IN THE SUBDIVISION COULD HARDLY TURN THE WHEEL TO GET BACK IN THE DRIVEWAY. THIS CAR HAS 40000 MILES ON IT, 1 OWNER, 1 DRIVER.

Steering
Filed Mar 10, 2019100,000 milesTN

START UP THE CAL: POWER ASSIST FAILURE (OR THE LIKE) WHICH I CAN RESTART THE CAR AND IT GOES AWAY, THIS HAS BEEN RECALLED ON OTHER FORDS, BUT NOT MINE.

Power Train
Filed Mar 7, 2019PA

RPMS ZOOM UP AND LOSS OF TRANSMISSION WHILE AT HIGH SPEEDS. ALSO LUNGES INTO GEARS AND DOES NOT TAKE OFF WHEN ACCELERATOR IS APPLIED

Power Train
Filed Mar 7, 2019144,000 milesPA

FORD IS STATING THAT MY CAR'S ISSUE IS NOT COVERED UNDER ANY WARRANTY FOR THE CLUTCH ISSUE. I HAVE HAD THE TCM CHANGED THREE TIMES WITH THE SAME OR WORSE OUTCOME. MY CAR NOW NEEDS 3000 DOLLARS WORTH OF REPAIRS AND I CANNOT GET THEM DONE BECAUSE FORD IS NOT STANDING BEHIND THEIR PRODUCT. THEY BOUGHT MY TIME AND MILEAGE BY SAYING THAT IT NEEDED A TCM WHEN IT REALLY NEEDED A REPAIR ON THE CLUTCH PORTION OF THE TRANSMISSION. FORD REFUSES TO HELP ME WITH THEIR DEFECTIVE PRODUCT. I HAVE 144KMILES ON MY FORD WITH THREE TCM CHANGES AND NOW IT WON'T DRIVE CORRECTLY AT ALL CAUSING A SAFETY HAZARD.

Steering
Filed Mar 7, 201982,800 milesHI

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL, BUT IT SEIZED. THE VEHICLE WAS TOWED TO HONOLULU FORD (1370 N KING ST, HONOLULU, HI 96817, (808)-824-3981) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH PART OF THE STEERING REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,800.

Electrical System
Filed Mar 7, 2019146,000 milesAZ

WHEN DRIVING THE RADIO WOULD DO ONE LOUD SNAP AND STOP WORKING. IF I RESTARTED THE CAR IT WOULD WORK AGAIN, BUT THE ENGINE WOULD SPUTTER UPON RESTART. NOW THE RADIO JUST WON'T WORK. IT CRACKLES AND CREATES VERY LOUD NOISES THROUGH THE SPEAKERS EVEN WHEN THE CAR ISN'T ON AND THE KEYS AREN'T EVEN IN THE CAR. IT SCARES ME WHILE I AM DRIVING AND DOES NOT STOP. I NOW HAVE NO RADIO TOO. IT SOMETIMES TURNS ON BUT DOESN'T PLAY ANYTHING, BUT OTHER TIMES DOESN'T EVEN DO THAT. THE NOISES DON'T STOP THE ENTIRE TIME I'M DRIVING. IT IS GETTING WORSE AS TIME GOES ON.

Steering
Filed Mar 6, 201980,000 milesLA

THE ELECTRONIC POWER STEERING FAILURE LIGHT KEEPS COMING ON. FORD RECALLED OTHER UNITS FOR SAME PROBLEM AND NOT THE FOCUS. STEERING WHEEL LOCKS UP WHEN LIGHT COMES ON AND MAKES IT DIFFICULT TO STEER. THIS IS A MAJOR ACCIDENT WAITING TO HAPPEN. THE LIGHT USUALLY COMES ON WHEN FIRST STARTING THE CAR.

Steering
Filed Mar 5, 201989,000 milesPA

WENT TO LEAVE TO GO TO WORK ON 3-5-2019 AND I HAD NO STEERING MY CAR I HAVE NOT HAD ANY ISSUES SINCE I'VE I THIS CAR I'VE HAD IT FOR 3 YEARS . WE LOOKED O UTUBE TO SEE WHAT WE COULD DO TO FIX SO I COULD GO TO WORK IT TOOK US 20 MINUTES TO GET IT TO UNLOCK DRIVE FINE TO WORK WHEN I WENT TO LEAVE WORK AT 4PM ON 3-5-2019 IT DID IT AGAIN IT TOOK ME ABOUT 10 MINUTES THIS TIME AFTER IT UNLOCKED I WAS STILL HAVING A HARD TIME WITH THE STEERING AT FIRST BUT THEN IT LOOSENED UP THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO ADDRESSED

Steering
Filed Mar 3, 201987,000 milesMO

I STARTED MY CAR AND A WARNING LIGHT CAME ON SAYING POWER STEERING ASSIST WAS OUT. THE CAR WAS VERY HARD TO STEER. THE NEXT TIME I STARTED CAR, THE PROBLEM WAS GONE. HOWEVER, SINCE THEN, THE PROBLEM HAS RETURNED AND IT IS UNSAFE TO THIS CAR DRIVE IN TRAFFIC. MY RESEARCH SHOWS THIS IS A COMMONAND DANGEROUS SITUATION AND NEEDS TO BE CORRECTED BY FORD ON THE 2012

Power Train
Filed Feb 28, 2019IL

2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY HAZARD; TRANSMISSION SHIFTING OUT OF GEAR UNEXPECTEDLY. *AS *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →