Page 2 of 5 · complaints 51–100 of 229

2009 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Unknown or Other
Filed Sep 6, 2016MO

ALL FOUR DOOR HANDLES ARE BROKEN...CANNOT GET INTO THE CAR UNLESS I LEAVE A WINDOW DOWN...ON RAINY DAYS I HAVE TO LEAVE BACK SEATS DOWN AND GET IN THROUGH THE TRUNK OF VEHICLE...FROM 2015-2016...CAR WAS STATIONARY...I WOULD TRY TO OPEN DOOR THE HANDLE WOULD BREAK YOU CAN THE PIECE THAT BREAKS FALL ON THE INSIDE OF DOOR

Vehicle Speed Control
Filed Aug 15, 201644,600 milesMI

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE IDLED AND WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WOULD OPERATE ONLY IF THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WOULD NOT ACCELERATE PAST 15 MPH. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE THE WARNING LIGHT DIMMED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,600.

Exterior Lighting
Filed Jul 18, 2016GA

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, BY PASSERS IN OTHER VEHICLES ALERTED THAT BOTH TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE PARKING LIGHT WAS INOPERABLE. THE CONTACT REPLACED THE FUSES EIGHT TIMES WITHIN THE PAST FIVE YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jul 11, 2016100,000 milesMI

DRIVING ON HIGHWAY IN RUSH HOUR TRAFFIC AT 65 MILES AN HOUR WHEN SUDDENLY LOSING THROTTLE CONTROL DOWN TO 35 MILES AN HOUR THE GAS PEDAL WOULD NOT RESPOND. YELLOW WRENCH LIGHT AND WAVY CAR WARNING LIGHTS APPEARED. COASTED TO SIDE OF THE ROAD AND SAT FOR 10 MINUTES. STARTED CAR AND TESTED PEDAL. EASED BACK ON FREEWAY. SCARED TO DRIVE THIS CAR.

Air BagsCrash
Filed May 24, 2016MD

I WAS INVOLVED IN A ROLLOVER IN 2009. THE CAR STEERING WAS LOOSE AND CAUSED ME TO LOSE CONTROL ON THE ROAD. I WAS SWITCHING LANES ON THE HIGHWAY, THE ROAD WAS UNEVEN AND THE STEERING SEEMED TO STOP WORKING. ALSO THE AIRBAGS DID NOT DEPLOY. IT WAS A RENTAL CAR.

Power Train
Filed May 13, 2016200,000 milesGA

THE THROTTLE CONTROL LIGHT HAS BEGUN GOING OFF ( TWICE NOW) BUT ONCE TURNED OFF AND TURNED BACK ON IT DOES NOT COME ON. WHEN IT COMES ON IT LOOSES POWER AND THERE ARE ISSUES WITH ACCELERATION. IT HAS ONLY DONE IT AFTER A LONG DRIVE AND GOING (MOVING) AT A NORMAL PACE OF ABOUT 45 TO 55 MILES AND HOUR. IT HAS NOT GONE OFF AT A TIME THAT ALLOWS IT TO BE DIAGNOSED BY A PROFESSIONAL AND THEY HAVE NOT BEEN ABLE TO GET IT TO REGISTER WHEN HOOKED TO THE COMPUTER,. THE LIGHT IS NO LONGER ON AND DOES NOT NOT ILLUMINATE IN AROUND TOWN DRIVING.

Unknown or Other
Filed May 4, 201675,000 milesAR

THE BACK DOOR LOOKS STAY LOCKED, YOU CAN NO LONGER UNLOCK WITH KEY POD NOR MANUALLY ON THE INSIDE. BACK SEAT IS USELESS TO ME NOW. I HAVE TRIED VARIOUS THINGS LIKE CHANGING FUSES SEEING IF I COULD FORCE UNLOCK. BUT I DON'T USE CHILD SAFETY LOCKS SO DON' T THINK THAT IS ISSUE.

Electrical System
Filed May 4, 201658,000 milesFL

OKAY THE VEHICLE IS 2009 BUT ONLY HAS 58,000 MILES. SOMETIMES I HAVE DIFFICULTY INSERTING THE KEY INTO THE IGNITION AND TRYING TO START CAR. I SOMETIMES HAVE TO TRY AND JIGGLE THE STEERING WHEEL. YESTERDAY I TURNED THE VEHICLE OFF , TOOK THE KEYS OUT OF THE IGNITION, OPENED THE DOOR TO EXIT THE CAR AND THE ALARM OR WARNING WOULDN'T SHUT OFF. I GOT BACK IN THE CAR, SHUT THE DOOR, IT STILL WOULDN'T SHUT OFF, SO I PUT THE KEY BACK IN THE IGNITION TO TURN IT ON THEN OFF AGAIN, AND THAT WORKED BUT I STILL HAVE OCCASIONAL ISSUES WITH STARTING THE CAR.

Power Train
Filed May 4, 201658,282 milesFL

DRIVING AT 45 MPH SUDDENLY LOST ACCELERATION, WRENCH LIGHT ILLUMINATED. THE CAR CONTINUED TO RUN BUT EXTREMELY SCARY. THEN YOU REGAINED ACCELERATION AND CONTINUED ONLY TO LOSE IT REPEATEDLY. TOOK CAR TO HAVE DIAGNOSTICS RUN, BUT THE LIGHT WENT OFF AND THEY COULD NOT DIAGNOSE A PROBLEM.

Electrical System
Filed Apr 21, 201639,700 milesMI

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT BOTH REAR PASSENGER SIDE DOORS WOULD NOT OPEN WHEN THE UNLOCK BUTTON WAS DEPRESSED. THE CONTACT STATED THAT SHE HAD TO DEPRESS THE UNLOCK BUTTON SEVERAL TIMES BEFORE THE DOORS WOULD UNLOCK. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. NO FURTHER DETAILS WERE AVAILABLE ON THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,700.

Fuel/Propulsion System
Filed Apr 8, 201656,000 milesIL

FUEL TANK RUSTED WHERE THE HALVES MEET AND LEAKS FUEL. CANNOT FILL OVER HALF WAY. STARTED AS A GAS SMELL LAST YEAR, DISCOVERED A DRIP THIS YEAR. TANK NEEDS TO BE REPLACED.

Seat Belts
Filed Mar 21, 2016100,000 milesVA

THE LITTLE PLASTIC THING ON THE SEAT BELT THAT PREVENTS THE LATCH FROM SLIDING DOWN TO TO BASE OF THE BELT BY THE DOOR FELL OF A WHILE AGO, AND I DON'T KNOW HOW TO REPLACE IT.

Unknown or Other
Filed Feb 7, 2016138,000 milesNY

THE BACK DOORS HAVE LOCKED, AND CANNOT BE UNLOCKED WITH THE KEY FOB, LOCK BUTTON OR MANUALLY.

Unknown or Other
Filed Feb 3, 2016FL

THE MOTOR MOUNT WHICH SIT ON TOP OF THE ENGINE THAT CONSTANTLY MAKE THE ENTIRE CAR TO SHAKE EXTREMELY. MOTOR MOUNT WAS REPLACE AND WITHIN 6 MONTHS THE SAME RESULTS.

Electrical System
Filed Dec 31, 201550,000 milesCA

AT APPROX. 50,000 MILES THE IGNITION SWITCH WAS DIFFICULT TO TURN EVENTUALLY UNABLE TO TURN KEY OVER. HAD A NEW SWITCH INSTALLED AND NOW SIX MONTHS LATER IT'S STARTING TO GO OUT AGAIN. VERY POOR QUALITY SWITCH.

Structure › Body
Filed Dec 29, 201578,000 milesNY

THE REAR PASSENGER DOOR LATCHES HAVE STOPPED WORKING. MY WIFE WAS DRIVING HOME WITH MY SON IN REAR SEAT AND THE DOOR CAME OPEN AROUND A TURN. THEY ARE LUBRICATED REGULARLY AND THEY WILL MOVE PROPERLY BUT INTERNALLY THEY WILL NOT LATCH, THEREFORE THEY WILL NOT STAY CLOSED. I HAVE A STRAP HOLDING THE DOORS CLOSED. AT FIRST IT HAPPENED ONCE IN A WHILE. NOW THEY DON'T WORK AT ALL.

Electrical System
Filed Dec 2, 201575,000 milesMO

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT WHILE HAVING THE REPAIRS PERFORMED, THE TECHNICIAN NOTIFIED HIM THAT THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 02/19/16*LJ; UPDATED 05/02/18*JB

Electrical System
Filed Nov 22, 201570,000 milesCA

SOMETIMES THE CAR DOESN'T CRANK OR START AND IT HAS HAPPENED AROUND 6 TIMES SINCE WE BOUGHT THE CAR IN 2011. IT ISN'T THE BATTERY BECAUSE I HAVE JUST REPLACED IT BUT SEEMS LIKE THE IGNITION SWITCH OR CYLINDER IS THE PROBLEM. ANY HELP WOULD BE APPRECIATED

Structure › Body
Filed Nov 5, 201586,000 milesNY

THE REAR DOOR LOCKS WILL BECOME INOPERATIVE AT ANY TIME. THE REAL SAFETY HAZARD IS THAT THE LOCKS WILL NOT EVEN MANUALLY OPERATE. THIS WILL IN EFFECT TRAP ANY REAR PASSENGER IN THE CAR. IN THE EVENT OF AN ACCIDENT OR FIRE THIS COULD PROVE TO HAVE CATASTROPHIC RESULTS. ACCORDING TO FORD THE WHOLE DOOR LOCK ACTUATOR MECHANISM MUST BE REPLACED.

Electrical System
Filed Sep 13, 2015AL

THE CAR HAD BEEN RUNNING PERFECT THEN AFTER A MOTOR MOUNT WAS REPLACED THE CAR STARTED THEN WENT DEAD IMMEDIATELY. THE CAR WILL TURN OVER BUT IT ISN'T FIRING RIGHT NOW IT GAVE NO WARNING. THE COMPUTER READ A THROTTLE ACTUATOR TROUBLE CODE AND THAT'S ALL. THE CAR WILL KEEP TURNING OVER AFTER I RELEASE THE KEY IT HAS NOT DONE THIS BEFORE NOW WE HAD SOME TROUBLE WITH THE IGNITION LOCKING UP AND WE HAVE TO TURN IT REALLY HARD TO START GET THE KEY IN THE STARTING POSITION. THE IGNITION SYSTEM IS ONE OF THE PROBLEMS AND THE THROTTLE BODY WILL UPDATE WHEN I FIND OUT MORE.

Air BagsCrash1 injured
Filed Sep 1, 2015112,000 milesMI

I EXITED THE HIGHWAY VIA AN OFF RAMP AND HIT THE BREAKS TO SLOW DOWN. MY BACK END SPUN OUT OF CONTROL AND I HIT THE GUARDRAIL WITH THE FRONT DRIVER'S SIDE OF MY CAR. MY CAR WAS DEEMED A TOTAL LOSS, MY AIR BAG DID NOT DEPLOY.

Power Train
Filed Aug 27, 201581,000 milesTN

I HAD $2765 WORTH OF TRANSMISSION REPAIR ON A 2009 FORD FOCUS TRANSMISSION WITH 81,000 MILES ON IT. THE CAR WAS PROPERLY SERVICED. I PURCHASED A PIECE OF JUNK.

Vehicle Speed Control
Filed Aug 11, 201588,000 milesIA

WHILE DRIVING DOWN THE INTERSTATE AT 70 MILES PER HOUR, THE CAR DROPPED OUT OF CRUISE CONTROL AND COASTED TO 5 MILES PER HOUR. PRESSING THE GAS PEDAL HAD NO RESULT. WE WERE LUCKY TO AVOID COLLISION WITH NEARBY CARS AND COASTED OFF THE INTERSTATE INTO A PARK AND RIDE LOT. CAR HAD TO BE TOWED TO DEALER REPAIR. WE WERE TOLD BY FORD DEALER THAT THE THROTTLE BODY HAD DIED AND HAD TO BE REPLACED. THIS FORD CERTIFIED PREOWNED CAR IS STILL COVERED BY POWERTRAIN WARRANTY BUT THIS DOES NOT INCLUDE THROTTLE BODY. NUMEROUS ACTIONS WITH FORD REGARDING FAULTY THROTTLE BODIES IS WIDELY REPORTED AND WE BELIEVE THIS ISSUE SHOULD BE ADDRESSED IN A FORMAL RECALL FOR 2009 FORD FOCUS. REPAIR IS $875 WHICH WE BELIEVE FORD SHOULD BE COVERING.

Power Train
Filed Aug 10, 2015149,950 milesWI

DRIVING ON FREEWAY AT STEADY 70MPH, ENGINE DROPPED TO IDLE SPEED. NO PRIOR INDICATION OF TROUBLE. VEHICLE WAS SLOWING DOWN. WRENCH LIGHT WAS ON. ACCELERATOR PEDAL HAD NO EFFECT. I PUT IN THE CLUTCH PEDAL, AND COASTED UNTIL I REACHED AN AREA AREA WHERE I COULD PULL OFF TO THE SIDE. THIS WAS IN A TIGHT CONSTRUCTION AREA. FORTUNATELY, I WAS IN THE RIGHT LANE AND NOT NEAR OTHER VEHICLES AT THE TIME OF THE INCIDENT. OTHERWISE THE OUTCOME MIGHT HAVE BEEN VERY DIFFERENT. WHEN I WAS STOPPED, THE ENGINE CONTINUED TO RUN, BUT ACCELERATOR HAD NO EFFECT. WITH NO ALTERNATIVE, I SHUT OFF THE ENGINE. I THEN STARTED THE ENGINE. OPERATION APPEARED NORMAL WITH NO WRENCH LIGHT ON. I GOT OFF THE FREEWAY AND CHECKED CONNECTED MY CODE READER. NO DIAGNOSTIC CODES. DURING SOME SUBSEQUENT DRIVING, THERE HAVE BEEN NO FURTHER EVENTS OR INDICATION OF PROBLEMS. I AM GETTING A FORD OEM THROTTLE BODY TO REPLACE MY EXISTING. THIS IS APPARENTLY A KNOWN FORD PROBLEM THAT HAS AVOIDED A RECALL DESPITE THE POTENTIAL DANGERS ASSOCIATED WITH THIS TYPE OF FAILURE.

Fuel/Propulsion System
Filed Aug 5, 2015120,000 milesOH

FREEWAY DRIVING AT 70 MPH THE INDICATOR LIGHT FOR THE THROTTLE BODY/TRANSMISSION LIGHT UP AND THE CAR WENT INTO LIMP HOME MODE. VERY DANGEROUS AT THESE SPEEDS. SAME PROBLEM AS THE FORD ESCAPE THAT WERE UNDER THE WARRANTY EXTENTION

Electrical System
Filed Aug 3, 2015CA

WHAT IT IS THAT BEEN HAPPENING FOR YEARS NOW IS THE IGNITION SWITCH WILL NOT ALLOW MY KEY TO TURN OVER THE CAR TO START IT. I HAVE TOO JIGGLE IT TO FINALLY GET IT TO STRART MY CONCERN IS SOMETHING GOING WRONG AND CAUSING A MAJOR PROBLEM

Service BrakesCrash2 injured
Filed Jun 30, 20151,174 milesGA

BEFORE TAKING A RIGHT OUT OF THE PARKING LOT, I TURNED MY BLINKER ON (WITH MY FOOT ON THE BRAKE) AND THE CAR ACCELERATED FORWARD INSTEAD OF TURNING. I KEPT MY FOOT ON THE BRAKE AND THE CAR SPEEDED UP EVEN MORE. I FINALLY CRASHED INTO A FENCE ONTO PRIVATE PROPERTY. THEN I CAME TO A FULL STOP WHEN I HIT AN SUV. THIS CRASH COMPLETELY DAMAGED THE FRONT OF MY 2009 FORD FOCUS.

Air BagsCrash1 injured
Filed Jun 29, 201512,500 milesCA

TL* THE CONTACT OWNED A 2009 FORD FOCUS. WHILE DRIVING 30 MPH, AN ONCOMING VEHICLE CRASHED INTO THE CONTACT'S VEHICLE HEAD-ON. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A COLLISION DEPOT. THE FAILURE MILEAGE WAS 12,500.

Power Train
Filed May 26, 201557,000 milesWA

I WAS DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY (IN THE FAR LEFT LANE) WITH CRUISE CONTROL ON WHEN MY CAR SUDDENLY APPEARED TO DIE AND THE WRENCH LIGHT CAME ON.THE CAR BEGAN TO DECELERATE AND WOULD NOT ACCELERATE REGARDLESS OF HOW HARD I PRESSED DOWN ON THE GAS PEDAL. I THEN HAD TO DODGE TRAFFIC AS I ATTEMPTED TO PULL OFF TO THE RIGHT SIDE OF THE ROAD (ACROSS TWO LANES DURING TRAFFIC) WHILE MY CAR CONTINUED TO DECELERATE. THIS, AT FIRST, HAPPENED RARELY, BUT NOW OCCURS 2-3 TIMES EVERY TIME I DRIVE AS MUCH AS 15 MILES. I HAVE READ COUNTLESS FORUMS ABOUT OTHERS WITH THE SAME CAR HAVING THE EXACT SAME PROBLEMS, AND YET FORD IS DOING ABSOLUTELY NOTHING ABOUT IT. THIS CAN BE AN EXTREMELY TERRIFYING AND POTENTIALLY DANGEROUS IN THE RIGHT CIRCUMSTANCES. FAR TOO MANY PEOPLE ARE HAVING THROTTLE BODY/ACTUATOR PROBLEMS FOR THIS NOT TO BE A DESIGN FLAW ON FORD'S PART, AND, FROM WHAT I'VE HEARD, THEY'RE REFUSING TO HONOR OTHERS' WARRANTIES. I JUST SO HAPPEN TO BE JUST OUTSIDE MY WARRANTY; WHAT A "COINCIDENCE." I'M NOW LOOKING AT A $600 OUT OF POCKET REPAIR I SIMPLY CAN'T AFFORD AT THIS TIME. SO INSTEAD I'M FORCED TO CONTINUALLY LOOK FORWARD TO HAVING MY CAR SUDDENLY DIE IN THE MIDDLE OF HIGHWAY TRAFFIC.

Engine
Filed May 5, 201557,000 milesMA

ON COLD START RPM'S FLUCTUATE SEVERAL HUNDRED RPM'S. BROUGHT TO DEALERSHIP BUT NO CODES WERE PRESENT. TECH SUSPECTED DIRTY THROTTLE BODY. PART NOT UNDER WARRANTY BECAUSE NO CODES WHEN SCANNED. PROBLEM CONTINUES ESPECIALLY ON COLD START BUT OCCASIONALLY WHILE IN DRIVE AT A STOP. *TR

Air BagsCrash1 injured
Filed Apr 1, 2015CA

MY VEHICLE A FORD FOCUS 2009 BECAUSE OF POOR VISIBILITY WENT OFF THE ROAD TRAVELING NORTH ON HWY 76 (SAN DIEGO COUNTY, PALOMAR MT. AREA). THE CAR WENT OFF THE ROAD AT THE END OF HWY 76 AT HWY 79 IN THE MT. PALOMAR AREA NEAR LAKE HENSHAW. THE AIR BAGS FAILED TO DEPLOY DESPITE THE FRONT END OF THE CAR BEING SEVERELY DAMAGED.

Electrical System
Filed Mar 10, 201598,101 milesCA

TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TURN SIGNAL WAS ACTIVATED AND FAILED TO RESPOND. IN ADDITION, THE BRAKE LIGHT BECAME INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,101.

Electrical System
Filed Jan 23, 201565,000 milesFL

TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Power Train
Filed Jan 15, 20152,011 milesCA

I PURCHASED MY VEHICLE IN 2010, AT THE TIME THE VEHICLE HAD 37,000 MILES. A LESS THAN A MONTH LATER THE TRANSMISSION FAILED. IT WOULD NOT MOVE IN ANY GEAR, WHEN I PLACED MY FOOT ON THE GAS IT WOULD NOT MOVE BUT THEN IT JOLTED WITH GREAT FORCE. IT ALSO GRINDS REALLY HARD WHEN YOU'RE SHIFTING GEARS. I CALLED THE DEALER AND THEY AGREED TO FIX THE VEHICLE. I WAS TOLD THAT A NEW TRANSMISSION WAS PUT IN THE CAR. ABOUT A YEAR LATER THE SAME PROBLEM WITH THE TRANSMISSION HAPPENED. THE CAR WAS STOPPED AND WOULD NOT MOVE IN ANY GEAR. I TOOK IT TO FORD AGAIN AND THEY SAID A BOLT WAS LOOSE AND THEY FIXED IT. A FEW DAYS LATER THE SAME PROBLEM I TOOK IT BACK TO FORD AND THEY FOUND THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION. YESTERDAY MY WRENCH LIGHT CAME ON AND MY TRANSMISSION IS DOING THE SAME THING IT DID THE FIRST TWO TIMES. SINCE PURCHASING THE VEHICLE A LITTLE OVER 5 YEARS AGO I HAVE PUT LESS 35,000 MILES ON THIS CAR. IT SHOULD NOT BE HAVING TRANSMISSION ISSUES. THE TRANSMISSION IS THE ONLY PROBLEM I'VE HAD AND CONTINUE TO HAVE WITH THIS VEHICLE.I I AM VERY CONCERNED ABOUT THIS ISSUE AND DO NOT FEEL SAFE DRIVING MY VEHICLE. I DO NOT UNDERSTAND WHY THIS ISSUE KEEPS HAPPENING. *TR

Engine and Engine Cooling
Filed Jan 5, 201560,000 milesIL

EVER SINCE WE TURNED OVER SIXTY THOUSAND MILES ON OUR FORD FOCUS SE 2009 WE HAVE STARTED TO EXPERIENCE A PROBLEM WHERE OUR CAR'S CHECK ENGINE LIGHT WILL GO ON AND THE GAS PEDAL WILL STOP WORKING. WHEN THIS HAPPENS, THE ONLY THING YOU CAN DO IS: PULL OVER, SHIFT INTO PARK, TURN THE CAR OFF AND START THE CAR AGAIN. AT THIS POINT THE CEL WILL GO OFF AND IT WILL BE LIKE NOTHING HAPPENED. THIS IS TERRIFYING AND EXTREMELY DANGEROUS! THE FIRST TIME THAT THE CAR STALLED OR WENT INTO LIMP MODE WAS WHEN THE WEATHER WAS DAMP, SO WE THOUGHT IT WAS WEATHER RELATED. WE DECIDED TO HAVE THE DEALER LOOK AT THE CAR. WE BROUGHT THE CAR INTO THE DEALERSHIP. WE DROPPED THE CAR OFF SO THAT THE MECHANIC COULD DO A TEST DRIVE. AFTER AN ENTIRE DAY OF DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM, OR PULL A DIAGNOSTIC CODE SO THEY GAVE OUR KEYS BACK AND SAID WE CANT DO ANYTHING TO HELP YOU. THEY THEN SUGGESTED THAT THE NEXT TIME OUR CAR STALLS, IDLE THE CAR TO THE DEALERSHIP, BUT DO NOT TURN IT OFF. REALLY!? THE NEXT TIME IT HAPPENED WE WERE TAKING A 500 MILE ROAD TRIP AND EXPERIENCED THE CAR SHUTTING DOWN AFTER ABOUT 250 MILES. THIS HAPPENED TWICE, ONCE IN TRAVELING TO OUR DESTINATION AND ONCE COMING HOME. THE CAR SHUT DOWN ONE TIME ON THE EXPRESSWAY GOING 70 MPH, HAVING TO MAKE A DOUBLE LANE CHANGE AND PULL OVER TO AVOID GETTING HIT. THE OTHER WHILE EXITING THE EXPRESSWAY SLOWING DOWN TO A STOP AND PULLING ONTO A CROSSING ROAD. *TR

Power Train
Filed Dec 5, 201445,690 milesTX

AUTOMATIC TRANSMISSION WAS SLIPPING OUT OF GEAR. CAR WOULD BE RUNNING AT ABOUT 40 MPH AND THE RPM WOULD INCREASE AND WHIR. CAR WOULD LOSE SPEED AND SLOW DOWN THEN SPEED UP AGAIN. CAR WAS ONLY THREE YEARS OLD WITH 45+ MILES ON IT AND TRANSMISSION WAS REPLACED AT NO COST TO OWNER. (UNDER WARRANTY) NOW IN DECEMBER 2014, THE REPLACED TRANSMISSION WITH 35+ MILES AND TWO YEARS, FAILING AGAIN. GEARS SLIPPING AND CAR UNABLE TO DRIVE SAFELY. CAR PARKED IN OWNER'S DRIVEWAY. DEALER CONTACTED AND WILL NOT COVER REPLACEMENT OF NEW TRANSMISSION. WHY SHOULD A FIVE YEAR OLD CAR BE IN NEED OF IT'S THIRD TRANSMISSION? *TR

Air Bags
Filed Nov 19, 2014FL

AIRBAG ON FRONT PASSENGER SIDE IS BULGING OUT OF THE SEAMS...ON TOP OF THE DASH...I BOUGHT THE CAR USED AND IT WAS FINE...THERE WERE NO ACCIDENTS TO CAUSE THIS, IT JUST STARTED BUSTING THROUGH THE LEATHER SEAMS... *TR

Wheels
Filed Nov 14, 201445,000 milesWA

WE PURCHASED THE VEHICLE IN FALL 2012 AND NOTICED THE ORIGINAL TIRES HAD DELAMINATED AND WORN HORRIBLY IN THE FRONT . WE REPLACED ALL FOUR TIRES WITH ALIGNMENT WITH TOP OF THE LINE NOKIA WHICH SHOULD HAVE GIVEN US 70K WEAR. WE GOT READY FOR A CROSS COUNTRY TRIP FROM WASHINGTON TO FLORIDA. WE DISCOVERED THE TIRES NEEDED REPLACING BECAUSE OF REALLY UNEVEN WEAR ON THE INSIDE. WE DECIDED TO REPLACE THEM WHEN WE ARRIVED IN FLORIDA. WE GOT THEM INSTALLED AND HAD ANOTHER FOUR WHEEL ALIGNMENT DONE. WE ARE HOPING THEY WON'T NEED ANOTHER SET FOR AT LEAST 60K MILES. READING THESE COMPLAINTS I'M NOT SO SURE NOW. WE SPENT $900 ON THE SET OF NOKIA HOPING THEY WOULD LAST. I'LL BE REALLY UPSET IF WE ONLY GET 20000 MILES OUT OF THIS NEW SE . IS THIS A VEHICLE PROBLEM?? *TR

Wheels
Filed Oct 24, 201432,000 milesNY

I PURCHASED THIS PREVIOUSLY OWNED VEHICLE IN LATE SUMMER 2011. THE MILEAGE ON THE VEHICLE AT THE TIME WAS APPROXIMATELY 12,000. WITHIN A COUPLE DAYS OF MY 2011 PURCHASE THE TIRE PRESSURE SENSOR MONITOR FAILED AND HAD TO BE REPLACED. ON FRIDAY OCTOBER 17, 2014 THE TPSM HAD FAILED AGAIN AND WAS REPLACED. THE PROBLEM IS THIS - IT WAS THE.....5TH TIME... I'VE HAD A TPSM FAIL AND REPLACED. MY FOCUS HAS ONLY 32,000 MILES ON IT. *TR

Wheels
Filed Oct 20, 2014140,000 milesMI

THIS IS GETTING ABSOLUTELY RIDICULOUS! I AM ON MY SIXTH SET OF TIRES!! THEY WEAR UNEVEN AFTER LESS THAN 20K MILES MAKING A MORE THAN ANNOYING WOBBLE. I HAVE GOTTEN NUMEROUS ALIGNMENTS AND NEW SWAY ARM LINKS. DEALERSHIP SAID I NEEDED NEW BEARINGS ANOTHER ALIGNMENT AND ANOTHER SET OF TIRES! AT THIS POINT I HAVE SPENT OVER $6000 ON REPAIRS TO THIS VEHICLE ALL RELATED TO THE SAME ISSUE!!! THERE'S OBVIOUSLY SOMETHING WRONG THAT FORD NEEDS TO FIX! I HAVE SEEN TONS OF COMPLAINTS ON HERE INVOLVING THE SAME ISSUE, SO THIS IS OBVIOUSLY NOT RELATED TO MY DRIVING. A RECALL NEEDS TO BE MADE AND THIS NEEDS TO BE ADDRESSED! I DID NOT BUY THIS CAR BRAND NEW OFF THE LOT FOR 26K TO HAVE TO KEEP DUMPING MONEY INTO IT! THE FACT THAT FORD WILL NOT OWN UP TO THIS BEING A HORRIBLE ASSEMBLY/PLANNING/PRODUCT IS APPALLING AND I WILL NEVER BUY A FORD PRODUCT AGAIN!! *TR

Fuel/Propulsion System
Filed Oct 18, 2014104,634 milesME

AT 75 MPH ON THE HIGHWAY THE VEHICLE ALL OF THE SUDDEN SPUTTERED AND LOST ACCELERATION. THE WRENCH LAMP ILLUMINATED AND THEN THE CHECK ENGINE LIGHT CAME ON. AFTER PULLING TO THE SIDE OF THE 4 LANE HIGHWAY AND NEARLY GETTING SIDESWIPED, SHUTTING DOWN THE VEHICLE AND RESTARTING RESET THE ACCELERATION. THIS HAPPENED TWO MORE TIMES IN A 20 MINUTE SPAN. THE CHECK ENGINE FAILURE CODE ACQUIRED FROM ADVANCE AUTO WAS P2112 THROTTLE BODY STUCK OPEN. FORD IS WELL AWARE OF THE P2112 AND P2111 FAILURE CODES AND THAT THEY ARE AN ELECTRONIC DEFECT WITH THE ELECTRONIC THROTTLE BODY. THIS PART HAS BEEN RECALLED ON 4 OTHER MODELS OF FMC VEHICLES. FORD HAS REFUSED TO REPLACE THE PART. *TR

Power Train
Filed Oct 17, 201430,300 milesMI

WHILE STARTING TO DRIVE OUT OF THE DRIVEWAY AND DOWN THE NEIGHBORHOOD STREET, THE VEHICLE BEGAN TO STALL, THE "WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL, AND THE VEHICLE HAD TO BE IMMEDIATELY RETURNED HOME. RESTARTING THE VEHICLE LATER IN THE DAY, THE ISSUE WAS GONE. THE ISSUE HAPPENED AGAIN IN THE DRIVEWAY AFTER STARTING THE VEHICLE. A CALL WAS MADE TO THE NEAREST DEALERSHIP TO SCHEDULE A REPAIR. THE ISSUE HAPPENED AGAIN, WHILE ATTEMPTING TO DRIVE THE VEHICLE TO THE DEALER FOR REPAIR. THREE SEPARATE TIMES THE VEHICLE HAD TO BE SHIFTED IN NEUTRAL TO RESTART THE CAR DURING A THREE MILE DRIVE. *TR

Suspension
Filed Oct 3, 20147,000 milesPA

I PURCHASED THIS VEHICLE IN DECEMBER 2008. SINCE THEN THERE IS ONLY 28000 MILES ON IT. COUNTING THE ORIGINAL SET OF TIRES I AM ON MY FOURTH SET OF TIRES. THEY WEAR UNEVEN OR ENTIRELY TO QUICK. THE REAR TIRES SEEM TO WEAR MUCH MORE THAN THE FRONTS PROBABLY AT LEAST 7 ALIGNMENTS OVER THE LAST 3 TO 4 YEARS. THERE IS A PROBLEM HERE AND FORD NEEDS TO OWN UP TO IT. *TR

Wheels
Filed Oct 3, 201445,000 milesVA

WEAR AND TEAR ON WHEELS. PURCHASED THE CAR BRAND NEW, 2 YEARS AFTER BUYING THE CAR WITH ONLY 21000 MILES THE ORIGINAL TIRES NEED TO BE REPLACED. REPLACED TIRES AND DID A WHEEL ALIGNMENT. 3 YEARS LATER AND ONLY 23000 MORE MILES AND NEW TIRES AGAIN. LUG NUTS WERE STRIPPED AND THE TIRES WERE WORN. THE ORIGINAL TIRES WERE SUPPOSE TO LAST 45,000 MILES. THE SECOND SET THE SAME. NOW THE SET I JUST PURCHASED ARE GOODYEAR WITH A 60000 MILE TREAD. I ALSO PURCHASED A WARRANTY. MY CAR ONLY HAS ABOUT 45000 MILES ON IT AND MY ORIGINAL TIRES SHOULD HAVE JUST RECENTLY BEEN REPLACED NOT ON MY 3RD SET. *TR

Electrical System
Filed Oct 1, 201493,345 milesCO

ON HOT DAYS, THE FORD FOCUS INTERMITTENTLY WILL NOT START AFTER SHUTTING OFF THE ENGINE. IT TAKES 30-45 MINUTES BEFORE THE CAR STOPS AGAIN. THE ENGINE DOES NOT TURN OVER, IT ACTS AS THOUGH THE STARTER MOTOR IS GOING OUT. FORD IS UNABLE TO REPRODUCE THIS WHILE IN THE SHOP, SO THEY ARE UNABLE TO FIX IT. INVESTIGATING, I SEE THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME ISSUE ON THE INTERNET FOR 2000-2012 FOCUSES. THIS PROBLEM DID NOT START UNTIL THE CAR WAS 4-5 YEARS OLD. THERE ARE MANY VIDEOS ON YOUTUBE SHOWING THIS SYMPTOM, I HAVE POSTED SEVERAL. I FEAR THAT IF I AM AT AN INTERSECTION AND THE ENGINE STOPS THAT I WILL BE UNABLE TO RESTART THE CAR. OR, IN THE CASE OF AN EMERGENCY, THE CAR WILL NOT START. *TR

Electrical System
Filed Sep 30, 2014105,421 milesTX

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A CERTIFIED MECHANIC REPLACED THE IGNITION CYLINDER. THE FAILURE RECURRED FOUR WEEKS AFTER THE REPAIR WAS PERFORMED. THE DEALER THEN REPLACED THE IGNITION FOR THE SECOND TIME. MOST RECENTLY, THE ENGINE FAILED TO START DUE TO THE FAULTY IGNITION LOCK MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,421.

Vehicle Speed Control
Filed Sep 19, 201477,142 milesCA

I WAS DRIVING MY 2009 FORD FOCUS COUPE APPROX 70MPH ON INTERSTATE 10 IN THE CALIFORNIA DESERT AT 3PM WHEN THE CAR SUDDENLY AND RAPIDLY DECELERATED. I WAS IN THE 2ND TO THE LEFT-HAND LANE AND THE RAPID DECELERATION VERY NEARLY CAUSED A MULTI-CAR COLLISION WITH THE CARS BEHIND TO MY RIGHT AND LEFT AS THE CAR DIRECTLY BEHIND ME SWERVED TO AVOID REAR-ENDING ME. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHICH WAS UNABLE TO FIND ANY CODES OR DUPLICATE THE PROBLEM AND RETURNED THE CAR TO ME AS IS. THIS CAR IS HIGHLY UNSAFE TO DRIVE. *TR

Engine
Filed Sep 5, 201430,000 milesTN

THE CAR WAS ON THE INTERSTATE TRAVELING AT 55 MPH ; THE ENGINE STALLED AND RESTARTED, WHEN EXISTING TO SEE WHETHER IT WOULD GAIN SPEED, THE CAR SLIPPED OUT OF GEAR . IT WENT INTO REVERSE, BACKING UP. AFTER TRYING TO CORRECT IT . THE CAR SPED UP ALMOST CAUSING A MAJOR ACCIDENT, THE CAR RESTARTED WITH THE SHIFT OUT OF DRIVE, I DROVE THE CAR THREE BLOCKS TO MY HOME. I LEFT THE CAR WHEREVER IT STOPPED, THE NEXT DAY, I TRIED TO DRIVE IT; THE CAR PLACED IN DRIVE WENT IN REVERSE BACKING UP. I LEFT IT THERE AND HAD WRECKER COMPANY TO TAKE IT TO A TRANSMISSION SHOP ON UNION AVENUE. THEY INSPECTED THE CAR AND SAID IT WOULD TAKE $2,0000 TO GET THE TRANSMISSION REPAIRED. SINCE, THE CAR WAS UNDER ENGINE WARRANTY FROM ACURA DEALERS OF MEMPHIS, I HAD THE WRECKING COMPANY TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY SOLD ME A 2013 TOYOTA COROLLA WHICH IS EXPERIENCING THE SAME PROBLEM. NOW, I HAVE ANOTHER CAR FROM THE SANE DEALERSHIP WHICH APPARENTLY SELLS USED CARS WITH TRANSMISSION PROBLEMS. *TR

Wheels
Filed Aug 28, 2014KS

THIS CAR WAS PURCHASED IN 2010 FOR OUR DAUGHTER FOR COLLEGE. AFTER 6 MONTHS HAD TO REPLACE THE TIRES. THE MECHANIC REPLACING THEM WARNED US THAT ON THIS CAR WE WOULD NEED TO ROTATE THEM EVERY SO MANY MILES BECAUSE OF THE WAY THEY WARE OUT. THEN AT ABOUT A YEAR STARTED HAVING TROUBLE WITH THE DOORS NOT WANTING TO OPEN GOT TO BE THE DRIVERS DOOR NOT OPENING AT ALL. SO HAD THE FORD DEALERSHIP FIX IT WAS ALMOST $600. LONG STORY SHORT WE HAVE HAD TO REPLACE TIRES 3 TIMES NOW , AND WE HAVE THEM ROTATED EVERY 3000 MILES. AS FOR THE DOORS THE BACK DOORS WILL NOT OPEN AT ALL, HAVE NOT FIXED THEM . WE HAVE FIXED THE DRIVERS DOOR AGAIN AND ALSO THE PASSENGER DOOR TWICE ALSO. WE PURCHASED THE CAR FOR THE GAS MILEAGE. AND YES ALL CARS HAVE THEIR PROBLEMS BUT NOT LIKE THIS . SHE NOW HAS TROUBLE THE SUSPENSION, THE IGNITION SWITCH IS GOING OUT AND WHEN THE CAR WAS PAINTED , THE TRUNK WAS NOT PRIMED SO THE PAINT IS ALL PEELING OFF. THIS IS THE MOST COSTLY CAR WE HAVE EVER BOUGHT. WE WILL NEVER BY ANOTHER FORD AGAIN. *TR

Wheels
Filed Aug 22, 201488,000 milesKS

TWO TIRES, WITH ONLY 20,000 MILES ON THEM, HAVE BOTH WORN DOWN ON THE OUTSIDE OF THE TIRE. THE TIRES THAT WE TOOK OFF PREVIOUS TO THESE DID THE SAME THING. CAR HAS BEEN ALIGNED AND TIRES ARE ROTATED ON A REGULAR BASIS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Focus → · Every Focus year → · How the figures are calculated →