IGNITION LOCKS UP AND CAN NOT TURN KEY TO START ENGINE. *TR
2003 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
MY 2003 FORD FOCUS HAS A IGNITION SWITCH PROBLEM ALL OF A SUDDEN THE KEY WILL NOT START THE CAR IT HAS LEFT US STRANDED AND HAS TAKEN US AS LONG AS 30 MINUTES TO START CAR. WE HAVE TRIED SEVERAL REMEDIES LIKE SILICONE SPRAY, TAPPING ON KEY SO IT WILL START THIS PROBLEM HAS EFFECTED A HOST OF FOCUS OWNERS WITH COSTLY REPAIRS AND WE WILL SOON HAVE TO SPEND MONEY TO REPAIR THIS OBVIOUSLY FLAWED DESIGN. *TR
2003 FORD FOCUS, ZX3, 2.3 LITER. THE KEY WILL NOT TURN IN THE IGNITION. THIS HAS HAPPENED ABOUT 6 TIMES, LEAVING ME STRANDED TWICE. WE ARE CALLING A LOCK SMITH TO RE-KEY THE IGNITION AND DOORS AGAIN. *TR
THE IGNITION SWITCH (THAT IS, WHERE THE KEY GOES TO START THE CAR) WOULD NOT TURN. I WAS STUCK AND HAD TO HAVE THE CAR TOWED. THERE HAD BEEN NO WARNING, THAT IS, THE KEY WAS NEVER HARD TO TURN, I NEVER HAD TO JIGGLE THE STEERING COLUMN, OR ANYTHING LIKED THAT. I JUST PARKED THE CAR IN FRONT OF A STORE, AND FIVE MINTS LATER, WENT OUT AND FOUND OUT THEY KEY WOULD NOT TURN. (I COULD REMOVE AND RE-INSERT THE KEY, IT WOULD NOT TURN) . FURTHER MORE, THE DEALER AND AAA, OF COURSE, SAY TO TRY JIGGLING THE STEERING WHEEL. ALL THAT DID WAS LOCK THE FRONT WHEELS IN A TURNED POSITION AND MADE IT VERY HARD TO MOVE THE CAR GET IT TO A POSITION TO BE TOWED. HAVING THE WHEELS LOCK IN A TURNED POSITION, AS IS COMMON, COULD BE A HAZARD TOO. THE AAA GUY COULD NOT FREE (TURN) THE IGNITION SWITCH IT EITHER. I HAD FIRST CELL-PHONED CALLED THE DEALER, THEY HAD NO SUGGESTIONS. I SEE I HAD THE SAME PROBLEM SO MANY OTHER 2003 FOCUSES HAVE REPORTED. THE DEALER GUESSED THAT THE CAUSE WAS THAT ONE OF THE PINS IN THE LOCK JUST SLIPPED OUT OF PLACE. THE FORD DEALER HAD TO REPLACE THE IGNITION SWITCH. IT WAS NOT CHEAP. I CALLED FORD MOTOR COMPANY THEY WOULD NOT PAY FOR IT, OR PART OF IT. *TR
I JUST RECENTLY BOUGHT MY 2003 FORD FOCUS. JUST THIS WEEK THE KEY WOULD NOT TURN IN THE IGNITION AND MY STEERING WHEEL WOULD BE LOCKED. I WAS ALWAYS ABLE TO GET MY CAR STARTED AFTER A FEW TRIES OR 10 MINUTES OR SO. TODAY I SAT IN MY CAR FOR 40 MINUTES TRYING TO GET MY KEY TO TURN; IT WOULD NOT. I HAD TO LEAVE MY CAR AT THE SCHOOL WHICH I WORK AT, SINCE I AM A TEACHER, AND BE PICKED UP. I HAVE JUST READ ONLINE THAT MANY PEOPLE HAVE OR ARE HAVING THIS SAME ISSUE AND THAT THERE IS NO RECALL ON THE IGNITION YET. I AM CONFUSED AS TO WHY. THIS IS A SAFETY HAZARD AS IT LEAVES YOU STRANDED AND TO NOT BE ABLE TO GET YOUR CAR STARTED IS A BIG DEAL. IF IT WAS JUST MY CAR, FINE, I WOULD GET IT FIXED WITH NO ISSUE. BUT TO READ THAT HUNDREDS OR THOUSANDS OF PEOPLE AND FORD FOCUS' ARE HAVING THIS SAME ISSUE IS A LITTLE OUTRAGEOUS AND SOMETHING NEEDS TO BE DONE. THANK YOU. *TR
UNABLE TO TURN KEY IN THE IGNITION. HAD OCCURRED SPORADICALLY LEADING UP TO THE DATE WHEN IT WAS THEN UNABLE TO BE USED AT ALL, LEAVING FAMILY STRANDED. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP TO HAVE IGNITION REPLACED. SUBSEQUENT RESEARCH REVEALED THIS IS A COMMON FAILURE PROBLEM WITH THIS VEHICLE. *TR
I OWN A 2003 FORD FOCUS. WE CANNOT GET THE KEY TO TURN IN THE IGNITION AND HAS LEFT ME STRANDED NUMEROUS TIMES. I HAVE READ THIS IS A PROBLEM WITH MANY FORD FOCUS OWNERS. THIS HAS BEEN GOING ON FOR A YEAR ON AND OFF. I FIND THIS TO BE OFFENSIVE THAT IT HAS NOT BEEN ISSUED AS A RECALL WHEN I SEE THE NUMBERS OF PEOPLE HAVING THIS VERY SAME PROBLEM. CLEARLY IT IS A DESIGN FLAW IN THE IGNITION. *TR
2003 FORD FOCUS. WENT TO DRIVE THE CAR GOT IN PUT THE KEY IN THE IGNITION AND IT WON'T TURN. THIS IS THE SECOND TIME IT HAS HAPPENED. 3/4/10, THE FIRST TIME, IT "FINALLY", AFTER ABOUT 10 MINUTES TURNED AFTER PUTTING THE KEY IN AND OUT OF THE IGNITION. THE SECOND TIME ON 3/5/10, IT JUST WOULDN'T TURN. THE CAR IS SITTING, WILL HAVE TO CALL A LOCK SMITH TO GET IT FIXED. *TR
IGNITION KEY WILL NOT TURN, AND VEHICLE CAN NOT BE STARTED, REMOVING KEY AND INSERTING AGAIN AND AGAIN WOULD ALLOW IT TO START THIS HAPPENED EVERY TIME. NOW IT WILL NOT TURN AT ALL. *TR
2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIND STRANGER; NEITHER COULD MY HUSBAND. SNOWING AND COLD. I HAD TO LEAVE THE CAR IN A GROCERY STORE PARKING LOT OVERNIGHT AND HOPE IT WILL BE UNHARMED IN THE MORNING. WILL PROBABLY HAVE TO HAVE CAR TOWED TO A DEALERSHIP. COULD HAVE BEEN WORSE: TWO WEEKS AGO I WAS 120 MILES FROM HOME FOR THREE DAYS AND WOULD HAVE BEEN TERRIBLY STRANDED. I UNDERSTAND THAT FORD WILL REPLACE THIS DEFECTIVE PART (IGNITION SWITCH) WITH THE SAME SWITCH, WHICH WILL ALSO BE DEFECTIVE, AND THAT I CAN LOOK FORWARD TO GETTING STRANDED AGAIN WHEN THE KEY WILL NOT TURN IN THE IGNITION SWITCH AGAIN. COST WILL BE BETWEEN $350 AND $400, PLUS TIME AWAY FROM TEACHING SCHOOL (NOT A GOOD IDEA AND FROWNED UPON BY ADMINISTRATION). THE $350-$400 WILL ONLY BUY ME ANOTHER FAULTY IGNITION SWITCH. THIS IS POTENTIALLY A LIFE-THREATENING SITUATION. OTHERS HAVE BEEN STRANDED IN FREEZING, SNOWY WEATHER NOWHERE NEAR A REPAIR SHOP, IN EXTREME HEAT WITH SMALL CHILDREN IN THE CAR, IN UNSAFE NEIGHBORHOODS AT NIGHT (SEE HTTP://WWW.FORDPROBLEMS.COM/FOCUS/KEY-WONT-TURN-IN-THE-IGNITION.SHTML COMPLAINTS). FORD SHOULD FIX THIS PROBLEM AT NO COST THROUGH A RECALL AND INSTALLATION OF A RELIABLE IGNITION SWITCH. *TR
THE FRONT PASSENGER SUSPENSION SPRING SNAPPED CAUSING A BLOW OUT OF THE TIRE ON MY 03 FORD FOCUS, VEHICLE WAS TAKEN TO DEALERSHIP WHO ADVISED THAT THE RECALL FOR THIS PROBLEM ON THIS VEHICLE WAS NO LONGER IN EFFECT AS THE VEHICLE WAS MANUFACTURED SOME 3 MONTHS AFTER THE CLOSE OUT OF THE RE-CALL. *TR
I AM A WOMAN WHO WAS LEFT SITTING WHEN MY IGNITION LOCKED UP AND THE KEY WOULD NOT TURN IN MY 2003 FORD FOCUS. I CALLED TRIPLE A AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS AT A COST OF $278.00 I HAVE SINCE DISCOVERED THAT THIS IS A PROBLEM THAT APPARENTLY HAS NOT BEEN FIXED BY FORD AND COULD EASILY HAPPEN AGAIN. OF COURSE, THIS WOULD RESULT IN ANOTHER LARGE AMOUNT OF OUT OF POCKET EXPENSE FOR A NEGLECTING ACT OF FORD. IT SEEMS TO BE A COMMON EXPENSIVE PROBLEM THAT SHOULD HAVE A RECALL. IT'S A DANGEROUS THING FOR ANYONE TO BE LEFT SITTING WITHOUT A FUNCTIONING VEHICLE, LET ALONE A WOMAN BY HERSELF. *TR
I HAVE A 2003 FORD FOCUS. SINCE I HAD THE CAR FROM 2004 ON, I HAVE HAD TO REPLACE THE DRIVER SIDE FRONT SEAT BECAUSE THE SEATS DRIVER DOOR SIDE BACK WELDING FAILED. THE BROKEN WELDING CAUSES THE SEAT TO TWIST TO THE RIGHT. SEAT WAS REPLACED AT MY COST AND REPLACEMENT ALSO BROKE AT THE SAME PLACE. DEALER REFUSES TO ACKNOWLEDGE ISSUE. I BELIEVE THAT MAY HAVE ALSO BEEN A MAJOR CONTRIBUTING FACTOR TO A RECENT INJURY OF MY LOWER BACK SINCE I HAD NOT RECEIVED ANY TRAUMA FROM ANY OTHER SOURCE THAT I AM AWARE OF. A CURSORY REVIEW OF THE INTERNET TURNS UP DOZENS OF COMPLAINTS FOR THE SAME ISSUE. PLEASE NOTE THE DATE PROVIDED FOR THE INCIDENT IS THE APPROXIMATE DATE THE SECOND SEAT BROKE. THE FIRST ONE BROKE IN 2006. BOTH SEATS ARE AVAILABLE FOR YOUR INSPECTION SHOULD YOU WANT TO REVIEW. *TR
2003 FORD FOCUS IGNITION. WE TRIED 3 KEYS AND THE IGNITION WILL NOT TURN. WE DID A LITTLE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM. OVER 116 SO FOR THAT HAVE SUBMITTED SUCH COMPLAINTS ABOUT THIS VEHICLE. RECALL NECESSARY!!!!! *TR
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE IGNITION. HOWEVER, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE SECURITY SYSTEM; PASS SECURITY SWITCH. THE REPAIR PART WAS ORDERED. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE UNAVAILABILITY OF THE PART. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 132,000.
I HAVE A 2003 FORD FOCUS SEDAN AND THE IGNITION LOCKED UP ONE DAY AND WOULDN'T START. IT WASN'T THE STEERING COLUMN LOCKING AND I HAD TO CALL AAA THINKING I'D NEED TO GET TOWED. THE AAA GUY ACTUALLY TOLD ME THIS WAS A VERY COMMON FORD PROBLEM AND THAT I WAS LUCKY I WASN'T STRANDED TOO FAR. I WAS FINALLY ABLE TO START THE CAR BY HITTING THE KEY WITH A SMALL TOOL TO "UNLOCK" THE IGNITION. I'VE TRIED LEAVING THE KEY IN THE IGNITION TO PREVENT THE PROBLEM HAPPENING AGAIN, WHICH MAKES ME FEEL UNSAFE, BUT THE PROBLEM OCCURS EVERY TIME I TAKE THE KEY OUT AND MADE ME WORRIED ABOUT BEING STRANDED OR PAYING TOWING COSTS. I FINALLY TOOK THE CAR TO THE FORD DEALER AND IT IS GOING TO COST ME ALMOST $500 TO GET THE IGNITION REPLACED. *TR
I'M UNABLE TO TURN THE KEY IN THE IGNITION SWITCH, WHICH LEFT ME STRANDED AT WORK AFTER 5:00PM AT NIGHT. WHEN THIS HAPPENS, THE CAR BECOMES INOPERABLE UNTIL REPAIRS ARE MADE. THIS DID HAPPEN TO ME ONCE BEFORE AROUND 09/2009. I HAD MY CAR TOWED TO A LOCKSMITH AND THEY WERE ABLE TO FIX IT. THEY TOLD ME THIS WAS A KNOWN ISSUE WITH MY CAR. I LOOKED THIS ISSUE UP ONLINE AND THERE ARE THOUSANDS OF PEOPLE WHO ARE HAVING THE SAME ISSUE WITH THE FORD FOCUS. THIS ISSUE SHOULD BE RECTIFIED BY FORD THROUGH A RECALL. I CALLED FORD CUSTOMER SERVICE AND THEY SAID ALL WE CAN DO AT THIS POINT IS LOG YOUR CALL. BECAUSE OF THIS ISSUE I'VE BEEN STRANDED TWICE IN THE PM. THIS IS A SAFETY ISSUE THAT SHOULD BE RECTIFIED BY FORD. *TR
MY 2003 FORD FOCUS WITH ONLY 40,000 MILES ON IT WOULD NOT START. APPARENTLY THE IGNITION HAS A DEFECT LEAVING ME STRANDED AT WORK. AS A SOLDIER THERE ARE MANY PEOPLE THAT RELY ON ME TO BE AT A CERTAIN PLACE AT A CERTAIN TIME. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. APPARENTLY THE DEFECT IS WIDELY REPORTED FOR FORD FOCUS YEARS 2000 TO 2003. IT COULD COST ME DEARLY IF I WAS STRANDED IN WEATHER, A REMOTE LOCATION WITHOUT A CELL PHONE, OR IF MY BABY WAS SICK AND NEEDED TO BE RUSHED TO THE ER. *TR
TO WHOM IT MAY CONCERN,RECENTLY I WAS STRANDED ON THE ROAD LATE AT NIGHT WHEN THE IGNITION SWITCH ON MY 2003 FORD FOCUS FAILED TO TURN OVER. I LATER FOUND OUT THIS IS AN ALL TOO COMMON PROBLEM WITH THE FORD FOCUS. AS A FEMALE STRANDED ALONE THIS COULD HAVE LED DIRE CONSEQUENCES! NOW I FIND THAT THE FORD DEALERSHIP WANTS TO CHARGE ME SOME$500 TO REPAIR THE SWITCH..TO BE PUT IN JEOPARDY THEN CHARGED AN OBSCENE AMOUNT FOR THEIR DESIGN FLAW IS OUTRAGEOUS. PLEASE HELP. *TR
MY DAUGHTER HAS BEEN STRANDED SEVERAL TIMES IN HER 2003 FORD FOCUS. SHE CANNOT TURN THE KEY IN THE IGNITION. THE DEALER IS GOING TO CHARGE $800 TO FIX THIS COMMON PROBLEM AND WE DO NOT HAVE THAT KIND OF MONEY. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM. PLEASE HELP. *TR
NO EVENTS TO INDICATE A POTENTIAL PROBLEM. THE FAILURE, OCCURRING NOW SPORADICALLY AND W/O WARNING, RESULTS IN AN INABILITY TO TURN THE IGNITION LEAVING US STRANDED FOR THE UNSAFE AND SILLY REASON OF BEING UNABLE TO TURN THE KEY. NO OLD PARTS WERE AVAILABLE AND CLOSE TO 400 DOLLARS LATER, THE MECHANIC REPLACED THE IGNITION. HOWEVER, ONLY ONE MONTH AFTER HAVING IT REPLACED, THE IGNITION FAILED TO START AGAIN (IT IS IMPOSSIBLE TO RETURN THE KEY) AND ALAS, THE PROBLEM CONTINUES. *TR
IGNITION IN 2003 FORD FOCUS FAILS TO WORK. KNOW ISSUE WITH FORD FOCUS WHICH SHOULD BE A RECALL ISSUE DUE TO POTENTIAL SAFETY FACTORS. *TR
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHENEVER THE CONTACT ATTEMPTED TO START THE VEHICLE, THE CONTACT NOTICED THAT THE IGNITION AND STEERING WHEEL SUDDENLY LOCKED AND COULD NOT BE MOVED ONCE THE KEY WAS TURNED TO THE LOCK POSITION. THE KEY ALSO COULD NOT BE REMOVED FROM THE IGNITION. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60000.
MY IGNITION WILL NOT TURN ON MY 2003 FORD FOCUS. THIS IS A KNOWN DEFECT (OR SO I HAVE BEEN TOLD BY FORD), YET IS NOT ON ANY RECALLS. IT NEEDS TO HAVE THE COMPLETE IGNITION REPLACED -- AT MY OWN COST! APPARENTLY THE PARTS ARE POORLY MADE AND THEY FAIL. *TR
FORD FOCUS 2003 IGNITION PROBLEM. KEY WILL NOT TURN IN IGNITION. HAVE BEEN TOLD NO LONGER COVERED UNDER WARRANTY. IGNITION MUST BE REPLACED AT A COST OF OVER $450.00. *TR
THE IGNITION LOCK ON MY 2003 FORD FOCUS LOCKS UP AND THE KEY WILL NOT TURN IN THE IGNITION. IT STARTED OUT AS JUST STICKING A LITTLE BIT BUT WORKING AFTER TURNING THE STEERING WHEEL SEVERAL TIMES. IT ENDED WITH IT COMPLETELY LOCKING UP. I HAD TO HAVE THE CAR TOWED TO A SAFE PLACE AND A LOCKSMITH CAME OUT AND REPAIRED THE PINS IN THE IGNITION TUMBLER. *TR
I WENT TO PUT MY KEY IN THE IGNITION AND THE KEY WOULD NOT TURN WHILE IN THE IGNITION. THIS HAS HAPPENED ME APPROXIMATELY 3 TIMES. AFTER SEVERAL ATTEMPTS TO START MY CAR THE KEY FINALLY TURNS AND THE CAR STARTS. MY FEAR IS, THAT I MAY GET STUCK IN A BAD AREA WHEN TRAVELING AND WILL BE UNABLE TO START THE CAR. *TR
AFTER A TWO-WEEK VACATION, I WAS GOING TO DRIVE MY 2003 FORD FOCUS TO WORK. AS I WAS BACKING OUT OF THE GARAGE, I NOTICED THAT THE BRAKES WERE EXTREMELY SOFT. THE REPAIR SHOP THAT DIAGNOSED AND REPAIRED THE PROBLEM TOLD ME THAT I HAD A TOTAL FAILURE OF THE MASTER CYLINDER WHICH CONTROLS BOTH THE CLUTCH AND BRAKES. THEY ALSO SAID THAT THIS IS THE SECOND INCIDENT THAT THEY WERE AWARE OF. REPAIR INCLUDED A NEW MASTER CYLINDER AND REPLACEMENT BRAKE FLUID. I DO NOT KNOW IF IT WAS COINCIDENCE OR NOT, BUT THEY ALSO DISCOVERED THAT MY REAR WHEEL CYLINDERS HAD ALSO "EXPLODED." REPAIR REQUIRED CYLINDER AND DISC REPLACEMENT. OLD PARTS HAVE BEEN RETAINED. *TR
THE IGNITION LOCK OF THE FORD FOCUS COMPLETELY JAMMED/LOCKED WITHOUT WARNING IN A QUESTIONABLE PART OF TOWN DUE TO SUBSTANDARD MANUFACTURING. I WAS STRANDED FOR OVER 3 HOURS. *TR
TL* THE CONTACT OWNS 2003 FORD FOCUS. THE VEHICLE SLID ON AN ICE PATCH , WHICH CAUSED HER TO LOOSE VEHICLE CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THEN COLLIDED ON AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED. SHE RECEIVED INJURIES TO HER NECK, FEET, AND RIBS, THE PASSENGER RECEIVED INJURIES TO THE SPINE. THE INSURANCE COMPANY CONCLUDED THAT THE VEHICLE WAS COMPLETELY DESTROYED. ALSO THE IGNITION SWITCH HAD TO BE REPLACED AT AN EXPENSE OF $450.00. SHE ALSO PAID $300.00 TO REPAIR THE DOOR LOCKS. THE TRANSMISSION NEEDS TO BE REPLACED. THE SHERIFF REPORT NUMBER WAS 09004117. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
I WAS HOLIDAY SHOPPING ON THE 23RD, JUST CAME BACK TO MY 2003 FORD FOCUS SVT IN THE PARKING LOT OF THE MALL AND THE IGNITION WOULD NOT TURN. TRIED AND TRIED AND TRIED. NO LUCK, I'M STRANDED, IT'S SNOWING OUT AND IT'S 10:00PM. WHY MOST I RUNE A FRIENDS EVENING TO COME AND PICK ME UP BECAUSE OF A FAULTY IGNITION SWITCH. $130 DOLLAR TOW AND AN ESTIMATE FROM MY FORD DEALER TO FIX IT FOR $490. I'VE ALREADY RESEARCHED THIS A LITTLE AND I CAN'T BELIEVE THERE IS NOT A SERVICE BULLETIN ON THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET STRANDED FOR THIS TO GET FIXED? I JUST PAID OFF THE CAR AND IT HAS 91,000 MILES ON IT. *TR
I AM AN OWNER OF A 2003 FORD FOCUS THAT HAS HAD IGNITION PROBLEMS FOR THE LAST 1.5 YEARS. THE KEY WILL NOT TURN IN THE IGNITION, LEAVING ME STRANDED NOW THREE TIMES. I HAVE CALLED FORD MOTOR COMPANY AND REPORTED THIS ISSUE TO THEM ASKING THEM FOR A "GOOD WILL" REPAIR, AND TO NO AVAIL. I AM NOT THE ONLY OWNER OF A FORD FOCUS TO HAVE THIS PROBLEM, AND WISH THAT THE NHTSA WOULD GET INVOLVED AND SEEK OUT FORD MOTOR COMPANY TO FORCE THEM TO FIX THIS PROBLEM AND REQUIRE THEM TO REIMBURSE THE CONSUMERS THAT HAVE HAD THIS REPAIR PERFORMED. I WOULD ALSO LIKE TO SEE FORD MOTOR COMPANY FORCED TO RECALL THE VEHICLES FOR THIS PROBLEM, AND FIX IT SINCE THIS IS A SAFETY ISSUE. I HAVE HAD TO LEAVE A KEY IN THE IGNITION THUS MAKING IT VERY EASY FOR A THIEF TO STEAL THE VEHICLE. THANKS FOR YOUR ATTENTION TO THIS MATTER. *TR
I OWN A 2003 FORD FOCUS ZX5 THAT HAS AN ISSUE WITH THE KEY TURNING IN THE IGNITION. AT RANDOM TIMES AND LOCATIONS WHEN RETURNING TO THE CAR, I WILL FIND THAT I AM NO LONGER ABLE TO TURN THE KEY IN THE IGNITION. I MUST WORK AT IT (LONGEST HAS BEEN AN HOUR) TO GET THE KEY TO TURN. THIS CREATES REALLY BIG PROBLEMS WHEN YOU ARE STRANDED WITH KIDS AT DIFFERENT LOCATIONS AND YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. FROM MY RESEARCH ON THE INTERNET, MANY OTHER FORD FOCUS OWNERS HAVE EXPERIENCED THE SAME ISSUE AND THE FIX HAS BEEN TO REPLACE IGNITION SWITCH (SOMETHING ABOUT TUMBLERS NOT ENGAGING) AND THE FORD SERVICE TEAMS ARE VERY AWARE OF THE ISSUE AND THE REPAIRS. WHAT I DON'T UNDERSTAND IS WHY CONSUMERS MUST PAY FOR A WIDE REACHING MANUFACTURER'S DEFECT. *TR
MY WIFE HAS A 2003 FORD FOCUS. SHE WAS IN TOWN AT AN APPOINTMENT WITH MY DAUGHTER. WHEN SHE GOT IN HER CAR TO RETURN HOME THE KEY WOULDN'T TURN IN THE IGNITION. SHE WAS STUCK. I SEE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE, EVEN A CLASS ACTION SUIT IN CALIFORNIA. MY CONCERN IS WHAT IF IT WAS LATE AND SHE WAS STUCK, AT NIGHT, IN THE MIDDLE OF NO WHERE? I HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP AND HAVE IT REPAIRED FOR $450. *TR
2003 FORD FOCUS STEERING WHEEL LOCK. WITH THE KEY INSERTED, THE IGNITION CANNOT BE TURNED ON. BELIEVE TO BE A TUMBLER PROBLEM. I HAVE READ HUNDREDS OF THESE PROBLEMS IN THE LAST TWO DAYS. THIS SHOULD BE RECALLED. *TR
I WAS PREPARING TO RUN SOME ERRANDS ON A SATURDAY, BUT WHEN I WENT OUT TO START MY CAR, THE STEERING WHEEL WAS LOCKED AND I COULD NOT GET THE KEY TO TURN IN THE IGNITION. AFTER AROUND 15 MINUTES OF WORKING THE STEERING WHEEL I WAS ABLE TO GET THE KEY TO TURN SO I COULD START THE CAR. THIS KEPT HAPPENING ALL DAY OFF AND ON, UNTIL FINALLY THE NEXT DAY I WAS OUT AT THE GROCERY STORE WITH MY MOTHER AND WHEN WE WENT TO GO HOME, THE KEY WOULD NOT TURN NO MATTER HOW MUCH I MOVED THE STEERING WHEEL. AFTER SPENDING AN HOUR AND A HALF TRYING EVERYTHING I COULD TO START THE CAR, I FINALLY HAD TO CALL A TOW TRUCK DRIVER WHO WAS ABLE TO START THE CAR. THE NEXT MORNING THE CAR WOULD NOT START AND I HAD TO HAVE SOMEONE HELP ME GET IT TO A MECHANIC. THE MECHANIC TOLD ME THAT I NEEDED A NEW KEY CYLINDER AND NEW KEYS (WHICH HAVE TO BE PROGRAMMED BECAUSE THE KEYS ARE CODED) WHICH WOULD COST OVER $300. SINCE THIS JUST HAPPENED OUT OF THE BLUE WITHOUT ANY WARNING AND CAN CAUSE ME TO BE STRANDED BY NOT BEING ABLE TO START MY CAR, I THINK THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I TRIED CONTACTING FORD DIRECTLY, BUT WAS BASICALLY TOLD THEY COULD DO NOTHING ABOUT THIS. FROM WHAT I HAVE READ ON THIS, IT SEEMS TO BE A FAIRLY COMMON PROBLEM WITH THE FOCUS (I HAVE A 2003 FORD FOCUS ZX5) AND I BELIEVE SOMETHING NEEDS TO BE DONE. *TR
I HAD TAKEN MY VEHICLE TO THE SUPERMARKET AND WHEN I RETURNED TO MY VEHICLE THE KEY WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED. I RESEARCHED THIS AND FOUND THAT THE FORD FOCUS HAS A LARGE AMOUNT OF COMPLAINTS OF THIS SAME NATURE. I HAVE BEEN UNABLE TO GET THE STEERING COLUMN UNLOCKED AND WILL HAVE TO HAVE THE CAR TOWED FOR REPAIR. *TR
THE IGNITION SWITCH ON MY FORD FOCUS WAGON (2003) JAMMED. FORD CHARGED ME $430 TO FIX IT, EVEN THOUGH THE PART IS DEFECTIVE AND NEEDS TO BE REPLACED IN MANY, MANY VEHICLES. *TR
I OWN A 2003 FORD FOCUS AND THE KEY WOULD NOT TURN IN THE IGNITION THIS HAPPENED TO ME 3 TIMES ALREADY WHY IS THIS NOT A RECALL???? IT SEEMS TO BE A BIG PROBLEM.... *TR
KEY IN IGNITION WILL NOT TURN, CAN NOT START CAR! WILL HAVE TO GET IT TOWED TO FORD DEALER FOR $300+ REPAIR. DAUGHTER COULD HAVE BEEN STUCK ANYWHERE. *TR
I WAS GOING DO THE INTERSTATE IN MY FORD FOCUS ZX3 WHEN ALL OF THE SUDDEN I LOSE ALL POWER, IM IN THE MIDDLE LANE SURROUNDED BY 18 WHEELERS AND OTHER CARS, AND THEY HAVE TO SWERVE TO AVOID MY CAR BECAUSE THE ALTERNATOR WENT OUT! THIS CAR IS TERRIBLE! *TR
2003 FORD FOCUS IGNITION WILL NOT UNLOCK WITH THE KEY. I HAVE HAD MULTIPLE PROBLEMS WITH THIS. THE FIRST TIME WAS APPROX ON THE DATE LISTED BELOW. AFTER ABOUT 30 MINS OF JIMMYING THE KEY IN THE IGNITION IT FINALLY UNLOCKED. IT HAS HAPPENED SEVERAL MORE TIMES SINCE THEN AND WITH ABOUT THE SAME AMOUNT OF TIME MESSING WITH IT I WAS ABLE TO GET IT UNLOCKED. TODAY, THOUGH, IT LOCKED UP AGAIN AND NO MATTER WHAT I DO IT WILL NOT UNLOCK. WHY IS THERE NO RECALL MANDATED ON THIS ISSUE SINCE IT SEEMS TO BE A SEVERE PROBLEM WITH THE 2000-2003 FORD FOCUS. WHAT IF I WERE IN AN EMERGENCY SITUATION AND I COULD NOT GET MY CAR STARTED? I HAVE HEARD PROBLEMS FROM FELLOW FOCUS OWNERS THAT EVEN AFTER REPLACING THE IGNITION THE SAME PROBLEM CONTINUED AND ALL THEY GET IS A "SORRY" FROM FORD. THIS IS UNACCEPTABLE!!! *TR
ON MY 2003 FORD FOCUS THE IGNITION IS GONE IT WON'T WORK. I WAS TOLD BY YANKEE FORD THAT THIS IS A REGULAR PROBLEM WITH THIS TYPE OF CAR. IT'S SOMETHING TO DO WITH THE LOCKING CHAMBER IT COST 400.+ DOLLARS TO FIX. IT I THINK THIS IS A SAFETY RECALL BECAUSE SOMETHING BAD COULD HAPPEN BE IT ON THE ROAD OR IN A PARKING LOT LATE ONE NIGHT ..........SAY IF SOMEONE IS GETTING OUT OF WORK AND THERE SITTING TRYING TO START THEIR CAR AND IT WON'T AND THEN THEY GET MUGGED ROBBED OF RAPED...ALL BECAUSE OF FORDS FAULTY IGNITION LOCK CHAMBER..... *TR
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE AND THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE CONTACT ALSO NOTICED THAT THE GEARS WOULD NOT SHIFT INTO REVERSE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 75867.
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE AND OBSERVED THAT THE KEY WOULD NOT TURN INSIDE OF THE IGNITION AND SUDDENLY, THE STEERING WHEEL LOCKED. A LOCAL MECHANIC STATED THAT THE IGNITION LOCK NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 1/11/09 *CN THE IGNITION LOCK HAD TO BE REPLACED BECAUSE THE KEY OR THE STEERING WHEEL WOULD NOT MOVE. THE CONSUMER STATED SHE CAN FEEL THE IGNITION STARTING TO GIVE HER TROUBLE AGAIN. UPDATED 01/14/10.*JB
I HAVE A 2003 FORD FOCUS ZX5 AND THE REAR HATCH LATCH DOES NOT ALWAYS ENGAGE SO HAVE TO SLAM IT DOWN A FEW TIMES TO GET IT TO LATCH. I NOTICED THE RECALL, BUT I LIVE IN NEBRASKA AND THE RECALL DOES NOT APPLY THERE. I BELIEVE THIS NEEDS TO BE EXPANDED. ALSO THE DOOR LATCHES ARE GETTING HARDER AND HARDER TO OPEN, IS THERE ANY RECALL ON THEM. ALSO I HAVE A PROBLEM WITH THE STEERING COLUMN ADJUSTMENT LEVER IT WILL NOT STAY, IT RELEASES AS YOU ARE DRIVING CAUSING THE STEERING WHEEL TO BOUNCE UP AND DOWN. NOT SAFE. *TR
THE IGNITION CYLINDER WILL NOT TURN. *TR
I OWN A 2003 FORD FOCUS ZTS THAT HAS 140,000 MILES. I KNOW MY VEHICLE IS OUT OF WARRANTY. THE IGNITION HAS BEEN GIVING ME PROBLEMS THAT SCARE ME FROM TIME TO TIME THAT I MAY GET STRANDED. YOU PUT THE KEY IN, GO TO TURN THE KEY TO START AND THE IGNITION ACTS LOCKED. YOU TRY AGAIN AND AGAIN BUT STILL NOTHING. THIS HAS LEFT ME TRYING TO TURN MY IGNITION FOR UP TO 10 MINUTES SO FAR. THIS STARTED ABOUT 2 MONTHS AGO, ONCE A WEEK. NOW IT HAPPENS EVERYDAY, NOT EVERY TIME, BUT AT LEAST 2 OUT OF 5 TIMES I GO TO START MY VEHICLE IT HAPPENS. THIS IS DEFINITELY GETTING WORSE VERY QUICKLY. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2000-2003 FORD FOCUS MODELS. I HAVE HEARD THAT EVEN IF I TAKE MY VEHICLE TO A FORD DEALERSHIP TO HAVE THE IGNITION REPLACED WHICH WILL COST UP AROUND $500, THAT THE NEW IGNITION WILL PROBABLY DO THE SAME THING DUE TO FORD NOT CORRECTING THE PROBLEM IN THE DESIGN OF THE IGNITION. I WILL TRY CALLING A LOCKSMITH DUE TO THE COST BEING LESS. I JUST WANTED TO LET YOU KNOW THIS IS A COMMON PROBLEM OCCURRING AND SHOULD BE CHECKED INTO AS A RECALL MATTER. I DO NOT HAVE THE PATIENCE TO WAIT FOR THAT TO HAPPEN NOR DO I HAVE THE CONFIDENCE THAT I WILL BE ABLE TO CONTINUE TO GET MY VEHICLE STARTED SO I WILL GET THIS PROBLEM FIXED. *TR
MY 2003 FORD FOCUS ZTS LEFT ME (A FEMALE) STRANDED LAST NIGHT FOR TWO HOURS AT NIGHT WHILE WAITING FOR A FRIEND TO GIVE ME A RIDE HOME BECAUSE WHEN I CAME OUT OF THE STORE MY KEY WOULD NOT TURN IN THE IGNITION. I TRIED A NUMBER OF THINGS FOR TWO HOURS AND FINALLY HAD TO LEAVE IT AT THE STORE OVERNIGHT. I TRIED AGAIN THIS MORNING, BUT SAME THING, KEY WOULD NOT TURN AT ALL NO MATTER WHAT I DID! THIS MORNING I WENT ON THE INTERNET TO ASK.COM AND FOUND THAT THIS IS A MAJOR PROBLEM WITH THE FORD FOCUS. THERE ARE OVER 100 COMPLAINTS FROM OTHER FOCUS OWNERS OF ALSO BEING STRANDED. THIS IS A SERIOUS SAFETY ISSUE!!!!! SOME WOMAN/TEENAGE GIRL IS GOING TO GET ABDUCTED/RAPED AND MURDERED BECAUSE SHE IS LEFT STRANDED BECAUSE THE DUMB KEY WON'T TURN IN THE IGNITION!!!! OF COURSE, FIRST THING I DID WAS GO TO FORD TO SEE IF THERE IS A RECALL ON THE IGNITION AND FOUND OUT NO, THERE IS NO RECALL ON THIS STUPID CAR PART!!! THE FORD DEALERSHIP SAID IT WOULD COST ME PROBABLY BETWEEN $300 AND $500 TO FIX IT!!!! AND IT'S A MANUFACTURERS DEFECT!!!!! I WILL NEVER, EVER BUY ANOTHER FORD VEHICLE OF ANY TYPE AND I WILL TELL EVERYONE I KNOW THAT FORD MAKES PIECE OF '!@#$% CARS AND TO NEVER BUY ONE!!!! *TR
MY 2003 FORD FOCUS STRANDED ME ON 11/1/2009 BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THIS IS A KNOWN ISSUE WITH THIS CAR FOR YEARS 200 - 2003 AND FORD HAS DONE NOTHING ABOUT IT. IT COST ME $300 TO GET THE LOCK CHANGED OUT IN ORDER TO DRIVE THE CAR. THIS SHOULD HAVE BEEN RECALLED AS IT IS VERY DANGEROUS TO STRAND OWNERS LIKE THIS. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Focus → · Every Focus year → · How the figures are calculated →