OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING BACK AND FORTH AND LANDING ON ZERO. AFTER BEING ON THE ROAD FOR ABOUT 15 OR 20 MINUTES THEY WILL POSITIONED AT THE RIGHT PLACE. THE REPRESENTATIVE SEEM TO ONLY CARE TO HEAR ABOUT ONE OF THE PROBLEM (IGNITION SWITCH) AND NOT THE OTHER ONE. I WAS PUT ON HOLD FOR A WHILE AND WHEN REP RETURN SHE TOLD ME TO CALL COMPANY THAT WAS REPAIRING MY FOCUS AND THEY WILL HELP ME IN THIS MATTER. I CALLED THE COMPANY AND THE GUY THAT EAGERLY TOOK MY MONEY STATED THAT HE WILL DO A CLAIM FOR ME AND HE STATED THAT I WILL GET SOME OF MY MONEY BUT NOT ALL OF IT BACK. IN CHECKING THE RECALLS I SEE IGNITION SWITCH LOCKUP IS ONE OF THEM. I ONLY HAVE HAD MY CAR FOR A LITTLE OVER A YEAR. MY WINDSHIELD IS CRACKED AND INSURANCE SAYS I MUST PAY $250 BEFORE THEY FIX IT, WHEN TURNING ON AIR CONDITIONER, DRIVING SEEM DIFFICULT (HARD TO PULL), LIFTGATE WATER LEAKS, AND UPON PURCHASING MY CAR, BRAKES WERE SQUEAKING; I MENTIONED THIS TO THE DEALER AND HE TOLD ME NOT TO WORRY ABOUT IT THAT THE BRAKES WERE NEW AND HAD TO BE BROKEN IN. WELL THEY ARE STILL SQUEAKING AFTER A YEAR IN A HALF. I NEED ALL OF THESE THINGS FIXED ON MY CAR, RIGHT NOW I AM A MONTH BEHIND IN CAR PAYMENTS (GOOD RECORD ON MA
2003 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
MY DOOR HANDLE ON MY DRIVER SIDE OF MY CAR HAS BROKE AGAIN AND I CAN'T OPEN IT FROM THE OUTSIDE. IT WON'T OPEN FROM THE INSIDE SOMETIMES EITHER. BACK IN 2005 BOTH THE DRIVER'S SIDE AND PASSENGERS SIDE HANDLES ON MY VEHICLE BROKE. I HAVE A TWO DOOR AND HAD TO CLIMB THROUGH THE TRUNK TO GET MY CAR TO THE DEALERSHIP. I HAD TO PAY FOR THE REPAIRS WHICH WERE VERY PRICEY CONSIDERING THE PARTS WERE LESS THAN $50.00. I NOW AM HAVING THE ISSUE AGAIN AND I REFUSE TO PAY OUT OF MY POCKET TO FIX IT. I WANT TO KNOW IF THERE HAS BEEN A RECALL AND WHY THE FORD DEALERSHIP IS TELLING ME THAT I AM GOING TO HAVE TO PAY FOR IT. I TAKE VERY GOOD CARE OF MY VEHICLE AND THIS HAS BECOME A VERY FRUSTRATING EXPERIENCE. *NM
FORD FOCUS 2003 KEY CYLINDER FREEZES. COST TO CUSTOMER ~ $300 REPAIR. THIS HAPPENS FREQUENTLY ACCORDING TO SEVERAL FORD DEALER SERVICE DEPARTMENT MANAGERS I SPOKE WITH. *JB
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON NORMAL ROAD CONDITIONS THE DRIVER SIDE AIR BAG DEPLOYED. THERE WAS NO IMPACT, POTHOLES NOR BUMPS IN THE ROAD. THERE WERE NO INJURIES, HOWEVER THE DRIVER SEAT WAS DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE SENSOR WAS TOO SENSITIVE. WHEN THE MANUFACTURER WAS ALERTED THE DEALERS DETERMINATION WAS CONFIRMED. THE MANUFACTURER WAS NOT WILLING TO TAKE RESPONSIBILITY. UPDATED 07/26/06. *JB
DROVE THE CAR TO THE GROCERY STORE. AFTER SHOPPING, I ENTERED THE CAR & PLACED THE KEY INTO THE IGNITION. THE KEY WOULD NOT TURN, THE KEY CYLINDER WAS FROZEN. IT WILL HAVE TO BE TOWED TO THE REPAIR SHOP. THE MECHANIC SAID THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS, APPARENTLY CAUSED BY WEAK AND RAPIDLY DETERIORATING KEY CYLINDER COMPONENTS. LAST WEEK ALONE, THE MECHANIC REPLACED 3 OF THEM. I WENT HOME AND RESEARCHED ON INTERNET. JUDGING FROM THE LITERALLY THOUSANDS OF POSTS ON THE INTERNET FROM FOCUS OWNERS WHO HAVE HAD THE SAME PROBLEM, IT APPEARS TO BACK UP WHAT THE MECHANIC SAID. *NM
I HAVE A 2003 FORD FOCUS, WHICH HAS HAD SEVERAL PROBLEMS WITH COMPONENTS. AS A MANUAL TRANSMISSION, THE CAR HAS HAD SEVERAL INSTANCES WHERE THE GEARS WOULD NOT ENTER PROPERLY, EVEN WHILE FULLY ENGAGING THE CLUTCH. THEN ON 6/27/06, THE IGNITION REFUSED TO MOVE--WOULDN'T TURN OR ANYTHING. I HAD TO HITCH A RIDE TO WORK FROM A CO-WORKER, WHO WENT OUT OF THEIR WAY FOR ME, THEN CALL WINNER FORD (DOVER, DE) TO FIND OUT IF THE CHIP IN MY KEY HAD GONE BAD, OR WHAT. THEY INFORMED ME DURING THE CONVERSATION THAT THIS WAS A VERY COMMON PROBLEM, AND THAT I WAS UNFORTUNATELY 1 MONTH OUTSIDE OF MY WARRANTY. I ASKED WHY IT WAS NOT RECALLED OR COVERED, AS THERE WERE SO MANY PROBLEMS WITH THIS PIECE, AND SHE HAD NO ANSWER. I HAD TO GET TOWED, WHICH CAUSED DAMAGE TO MY CAR, THEN WAS INFORMED THAT THIS WORK WOULD COST OVER 200$ TO FIX THE PROBLEM, WITH ONLY A 1 YEAR WARRANTY ON THE PART. WHEN ASKED, THE TECH WHO WORKED ON MY CAR INFORMED ME THAT THE SAME PIECE WOULD PROBABLY GO OUT AGAIN, AND AGAIN, OVER THE COURSE OF MY OWNERSHIP. I AM NOW SERIOUSLY CONSIDERING TRADING IN THIS CAR. THIS IS A VERY SERIOUS CONCERN, FOR BOTH SAFETY, AND THE HONESTY OF THE DEALERS. A DEALER ON SITE EXPLAINED TO ME THAT THESE CARS HAD BEEN HAVING THIS PROBLEM FOR QUITE SOME TIME. I AM NOT ONE TO SUE OVER SPILT MILK, BUT SOME NOTIFICATION WOULD HAVE BEEN NICE. I'M A GRADUATE STUDENT, WITH A VERY LARGE BILL FOR THESE CLASSES, I CANNOT AFFORD TO DUMP 300$ (AFTER TOWING) INTO A CAR THAT HOLDS NO RESALE VALUE, AND WILL P
THE LOCK CYLINDER BROKE LEAVING ME WITHOUT A VEHICLE. THE KEY WOULD NOT TURN, AND NEITHER WOULD THE WHEELS. THERE WERE NO SIGNS OF FAILURE PREVIOUS TO THE INCIDENT. I PAID $450 FOR A NEW LOCK CYLINDER ON A CAR THAT HAS 60,000 MILES ON IT. *NM
STEERING COLUMN LOCKS UP ON FORD FOCUS 2003, BECAUSE OF SIDE BAR. *JB
IN BOTH MY 2003 FORD FOCUS AND MY DAUGHTERS 2000 FORD FOCUS THE IGNITION SWITCH HAD FROZE UP AND HAD TO BE REPLACED INCLUDING NEW KEYS MADE WITH THE COMPUTER CHIP AT ABOUT 430.00 EACH. TWO DIFFERENT TOW TRUCK DRIVERS SAID THEY HAVE SEEN A LOT OF THIS. ALSO THE FORD DEALERSHIP SAID THEY WERE SURPRISED THAT THERE HASN'T BEEN A RECALL DUE TO THE LARGE NUMBER THAT THEY HAVE HAD TO REPAIR. *JB
DAD*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN IN THE IGNITION. AN INDEPENDENT MECHANIC MANEUVERED THE KEY UNTIL THE VEHICLE STARTED; IT WAS THEN DRIVEN TO THE DEALER FOR INSPECTION. THE IGNITION LOCK CYLINDER WAS REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 06/23/06. *JB
IGNITION TUMBLERS LOCK UP AND KEY WILL NOT TURN. VEHICLE MUST BE TOWED. THE PART IS DEALER ONLY AND EXPENSIVE TO FIX. THIS IS SECOND TIME THIS HAS HAPPENED TO ME IN 6 MONTHS. AFTER RESEARCH I HAVE FOUND THIS IS WIDESPREAD PROBLEM, AND FORD DENIES THAT THERE IS ANY PROBLEM. *JB
IGNITION BARREL WILL NOT ROTATE. CANNOT START CAR OR TURN STEERING WHEEL. *NM
DT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING CAUSING THE VEHICLE TO REAR END THE VEHICLE IN FRONT. A POLICE REPORT WAS FILED AT THE SCENE AND SEAT BELTS WERE IN USE; NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP WAS ALERTED. ON A SEPARATE OCCASION, THE HATCH BACK FAILED TO CLOSE, VEHICLE FAILED TO START, THE INTERIOR LIGHTING FAILED AND THE MOTOR MADE A KNOCKING SOUND. THIS OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS ALERTED.
ENGINE COMPARTMENT FIRE STARTED BEHIND BATTERY AND BURNED DOWN THE CAR. *NM
I BOUGHT A FORD FOCUS 2003 IN 2005. HAVE HAD MULTIPLE PROBLEMS WITH TRANSMISSION. ACCELERATION ISSUES. NOW SHIFT GEAR ISSUES. THIS CAR ONLY HAS 48,000 MILES. CAR WILL NOT SHIFT PROPERLY. BANGS INTO GEAR. CAR HAS HAD TRANSMISSION SERVICE AND IS STILL HAPPENING TRANSMISSION IS PROBABLY GOING TO HAVE TO BE REPLACED. *NM
DT*: THE CONTACT STATED THERE WAS A RUMBLING NOISE COMING FROM THE FRONT BRAKES AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT BRAKE PADS WERE WORN OUT ON THE INNER SIDE AND ONLY HALF WORN ON THE OUTER SIDE. BOTH THE PADS AND ROTORS WERE REPLACED. 06/01/06 UPDATED - CONSUMER BELIEVES BRAKE CALIPERS ARE DEFECTIVE. *TT
ON MORE THAN ONE OCCASION MY IGNITION HAS LOCKED UP. I HAVE BEEN UNABLE TO START MY CAR HAD TO HAVE IT TOWED. THE LIGHTS DO NOT COME ON BUT THE RADIO WORKS. I TOOK KEY OUT OF IGNITION THEN CAME BACK COULD NOT START CAR, HAD SEVERAL PEOPLE TRY. HAVE BEEN ADVISED BY PERSON WHO WORKS AT DEALERSHIP OF THIS PROBLEM WITH FORD FOCUS CAR AND ALSO SAME INFO PROVIDED BY TOW TRUCK DRIVER. I AM NOW WITHOUT VEHICLE BECAUSE NOT SURE OF COST TO REPAIR. HAS THIS HAPPENED TO OTHER PEOPLE. *JB
IGNITION SWITCH FAILURE IN A 2003 FORD FOCUS. I INSERTED MY SPECIAL SECURE LOCK KEY AND THE IGNITION WOULD NOT TURN. WHEN THE TOW TRUCK OPERATOR CAME SHE INFORMED ME SHE TOWS FOCUS' ALL THE TIME WITH THE IDENTICAL PROBLEM. I WENT ONLINE TO SEVERAL FORUMS AND FOUND THAT THIS IS A CONSISTENT PROBLEM. THERE SHOULD BE A RECALL ON THIS PART AS IT COSTS $525 DOLLARS TO REPAIR!!!*JB
IGNITION SWITCH LOCK UPS, CAN'T TURN THE KEY. *JB
I PURCHASED A USED 2003 FOCUS IN JANUARY OF 2004. THE CAR ONLY HAD ABOUT 42000 MILES ON IT. I WENT TO WORK ONE DAY AND WHEN I WENT TO START MY CAR THE KEY WOULD NOT TURN. IT GETS STUCK. THE WHEELS LOCK AND I HAVE TO JIGGLE IT UNTIL IT FINALLY COMES UNSTUCK. I HAD TO LEAVE MY CAR AT WORK OVERNIGHT ONCE BECAUSE OF THIS AND THE FORD DEALER TOLD ME THAT IT IS A COMMON PROBLEM BUT IT IS NOT A RECALL. THIS NEEDS TO BE A RECALL. I WILL NOT PAY OVER $200 FOR SOMETHING THAT IS HAPPENING TO MORE PEOPLE. *JB
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY FAILED TO TURN. THE DEALERSHIP DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED.
THE KEY GOES INTO IGNITION BUT WILL NOT TURN AT ALL TO START THE CAR. THIS IS A CONTINUED PROBLEM. IN MINNESOTA WHEN IT IS 30 BELOW, THERE IS NO EXCUSE TO NOT BE ABLE TO START YOUR CAR AND FAILURE TO DO SO COULD RESULT IN SERIOUS ADVERSE EVENTS ON CONSUMER HEALTH. I DO NOT FEEL SAFE TRAVELING IN THE VEHICLE AND PLAN TO SELL IS VERY SOON. *JB
THE IGNITION TO MY 2003 FORD FOCUS WOULD NOT TURN WHEN THE KEY WAS INSERTED. WAS TOWED TO DEALERSHIP (FAMILY FORD IN NETCONG, NJ) AND THEY SAID NOT UNDER WARRANTY OR IS A RECALL AND CHARGED ME $514. AFTER THIS I SEARCHED ON INTERNET AND SEE SEVERAL CLASS ACTION LAWSUITS AND MANY FORUMS DESCRIBING THE SAME PROBLEM. I ALSO SAW STATEMENTS ON THE FORUMS THAT FORD IS OVERCHARGING AND SHOULD GO TO A LOCKSMITH TO GET IT DONE FOR UNDER $150. *NM
THE IGNITION SWITCH ON OUR 2003 FORD FOCUS HAS LOCKED UP FOR THE SECOND TIME. THE FIRST INCIDENT WAS IN A MOVIE THEATRE PARKING LOT 600 MILES AWAY FROM HOME. WE HAD IT TOWED TO A DEALERSHIP AND THE PART REPLACED. THE MOST RECENT TOOK PLACE AT HOME LAST NIGHT. WE HAVEN'T GOTTEN IT FIXED YET. *NM
DT*: THE CONTACT STATED THE STEERING WHEEL LOCKED. THE DEALERSHIP REPLACED THE KEY CYLINDER. THIS DID NOT REMEDY THE PROBLEM. THE STEERING WHEEL LOCKED AGAIN RESULTING IN THE VEHICLE BEING TOWED TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE KEY CYLINDER AGAIN. *AK
I AM THE OWNER OF A 2003 FORD FOCUS AND I HAVE SEVERAL ISSUES. IN THE LAST YEAR I HAVE EXPERIENCED PROBLEMS WITH THE IGNITION LOCKING AND AS WELL AS THE STEERING WHEEL, I CONTACTED THE DEALER CAREY PAUL FORD IN DECATUR, GA AND WAS TOLD THAT I HAD TO PAY FOR REPAIRS, WHICH I DID, AFTER BEING STRANDED WITH MY SON. THIS COST ME 260.00, I AM A SINGLE MOTHER AND CANNOT AFFORD TO SPEND MONEY ON PROBLEMS THAT THE MANUFACTURER CLEARLY WAS AWARE OF. THE TRUNK ON THE VEHICLE JUST RANDOMLY OPENS AT ANY GIVEN MOMENT, YOU'RE RIDING ALONG THE ROAD AND THE TRUNKS JUST OPENS FOR NO REASON. THIS I FIND JUST ANNOYING BUT WOULD ALSO LIKE TO HAVE CORRECTED. MY LATEST ISSUE IS THAT ON YESTERDAY 04/16/06, WHILE DRIVING ALONG THE STEERING WHEEL JUST BECAME LOOSE AND I COULD BARELY CONTROL THE CAR, I MADE IT TO A FIRESTONE DEALER THAT RECOMMENDED THAT I TAKE THE VEHICLE TO THE DEALER, WHICH I WILL DO FIRST THING IN THE MORNING. I CAN'T STOP THINKING THAT I OR SOMEONE ELSE ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I CAN'T UNDERSTAND HOW A MANUFACTURER CAN CONTINUE TO MARKET A PRODUCT AS SAFE WHEN CLEARLY THERE ARE ISSUES WITH IT. I HAVE FOUND NUMEROUS WEB SITES AND PERSONALLY SPOKEN WITH FOCUS OWNERS WITH THE SAME PROBLEMS, WHAT WILL IT TAKE TO GET FORD TO TAKE RESPONSIBILITY FOR IT'S PRODUCT. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. *NM
DT*: THE CONTACT STATED WHILE DRIVING 55MPH A GRINDING NOISE WAS HEARD COMING FROM THE WHEELS. UPON INSPECTION THE DEALERSHIP DETERMINED ALL FOUR WHEELS WERE TURNED INWARD BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS WEARING PRESENT ON THE TIRES. THE VEHICLE WAS EXCHANGED.
ON 4/12/06, THE IGNITION IN MY 2003 FORD FOCUS JAMMED AND WAS UNABLE TO START I WAS STUCK I CALLED THE TOW SERVICE WHO HAD ME TRY DIFFERENT WAYS TO START MY CAR HOWEVER IT DIDN'T WORK. WHEN THE DRIVER ARRIVED HE HIT THE KEY 4-5 TIMES THEN IT UNJAMMED AND STARTED UP AFTER HE TURNED THE CAR OFF HE HAD TO HIT THE KEY AGAIN TO START THE CAR WHEN WE ARRIVED AT THE DEALER IN ANTELOPE VALLEY, CA THE SERVICE REQ INFORMED ME THE I HAD TO PAY $430 TO GET MY CAR REPAIRED I ASKED WHY HASN'T THE CAR BEEN RECALL HE DIDN'T HAVE AN ANSWER BUT THERE ARE SEVERAL REPORTS OF THE SAME PROBLEM WITH THIS CAR I LIKE FOR SOMEONE TO LOOK INTO THE PROBLEM WITH THIS CAR. *NM
DT*: THE CONTACT STATED THE IGNITION INTERMITTENTLY FAILED TO TURN WHEN THE KEY WAS INSERTED. THE IGNITION SOMETIMES ENGAGED WHEN THE KEY WAS JIGGLED, BUT EVENTUALLY THE IGNITION COMPLETELY LOCKED AND WOULD NOT TURN. THE DEALERSHIP DETERMINED THE TUMBLERS WERE BAD AND THE IGNITION NEEDED NEW TUMBLERS.
I HAVE PURCHASED 3- COOPER LIFE LINER TOURING SLE 205501687 H TIRES. 2 WERE ON THE REAR. 2 MONTHS AFTER PURCHASE, THE RIGHT REAR TIRE WENT FLAT. I REPLACED IT. 2 WEEKS LATER THE LEFT REAR WENT FLAT. I FILLED IT AND THE VERY NEXT DAY THE RIGHT REAR WENT FLAT. I PUT A SPARE ON AND TOOK THEM WHERE I BOUGHT THEM. THEY RAN TESTS AND FOUND NOTHING TO BE WRONG WITH THE TIRE AND COULD NOT EXPLAIN WHY THEY JUST WENT FLAT. I REPLACED THE 2 REAR TIRES WITH A DIFFERENT BRAND AND HAVE YET TO HAVE A PROBLEM WITH THEM. *JB
DT*: THE CONTACT STATED AFTER DRIVING FOR 30 TO 45 MINUTES THE REAR PASSENGER SIDE HUB IS HOT TO THE TOUCH. THE REAR BRAKES ARE MAKING A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE BOTH REAR BRAKES AND WHEEL BEARINGS WERE REPLACED. HOWEVER THIS DID NOT CORRECT THE PROBLEM. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED.
PISTON IN TRANSMISSION DETERIORATED CAUSING SHIFT SOLENOID AND VALUE BODY TO GO BAD AT 71,000 MILES, FRONT DRIVERS SEAT BELT WILL NOT UNBUCKLE, REAR SEAT BELTS WILL PERIODICALLY NOT BUCKLE, NOW BLOWING MASSIVE AMOUNTS OF SMOKE, RIMS ARE SEIZED WHEN TRYING TO CHANGE TIRES, NO MATTER IF IT WAS JUST TAKEN OFF 5 MINUTES PREVIOUSLY TO TAKEOFF; IGNITION SEIZED AND ENDING UP HAVING TO REBUILD STEERING COLUMN. *JB
MY CALIPERS HAVE FAILED TWICE ON MY 2003 FORD FOCUS SEDAN. I BOUGHT IT NEW IN 2004 AS A END OF MODEL YEAR AND HAVE LOTS OF BRAKE AND ACCELERATION ISSUES. MY BRAKE LIGHT COMES ON ALL THE TIME WHEN I AM DRIVING. THE CAR WON'T ACCELERATE AND MAKES A LOUD REVVING NOISE. I HAVE ABOUT 27K MILES ON IT AND THE CALIPERS FAILED AT 10K AND THE SECOND TIME AT 22K. IT WAS COVERED UNDER WARRANTY BUT THE FORD MECHANICS SAID THEY DIDN'T KNOW WHY IT HAS HAPPENED. SO THE REASON IT FAILS HAS NEVER BEEN REPAIRED BUT THEY REPLACE THE CALIPERS. HOW THEY HAVE FAILED TO REPAIR THE BRAKE LIGHTS FROM COMING ON WAS TO REPLACE THE PARKING BRAKE (BUT DIDN'T FIX THE PROBLEMS). THE BRAKES MAKE A SQUEALING METALLIC NOISE AND I WAS TOLD THAT WAS 'NORMAL' BY THE MECHANICS. AFTER BRINGING IT TO THE DEALERSHIP OVER 10 TIMES I WAS TOLD BY THE MECHANIC TO BRING MY PROBLEM TO FORD CO. WHEN I SAID THE CAR IS NOT SAFE AND THAT I WANT IT REPAIRED OR FOR THEM TO BUY IT BACK THEY SAID I WAS 'DOING' SOMETHING TO MAKE THE CALIPERS FAIL. I WAS ALSO TOLD THAT THEY WOULD NOT COVER IT UNDER THE WARRANTY! *JB
I HAVE AN 03 FOCUS WITH JUST OVER 40K MILEAGE, AND NOT EVEN 3 YEARS OLD YET, JUST OUT OF WARRANTY. THIS MORNING I TRIED TO START THE CAR AND THE KEY CYLINDER TUMBLER WAS MECHANICALLY FROZEN AND THE CAR WOULD NOT START. I HAD THE CAR TOWED TO THE DEALERSHIP, PAYING $55.50. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO DRILL OUT THE KEY CYLINDER AND REPLACE THE WHOLE UNIT SINCE THE TUMBLERS FROZE. THE DEALERSHIP ALSO MENTIONED THEY WERE AWARE OF THE SAME PROBLEM IN OTHER FOCUSES. I BELIEVE I SHOULD NOT HAVE TO PAY A DIME AND THAT THIS IS PURELY A MECHANICAL/WARRANTY/RECALL ISSUE. I DO NOT KNOW WHAT I WILL HAVE TO PAY FOR THIS, SINCE THE CAR IS STILL IN THE SHOP, BUT THEY SAID I WOULD BEAR A PARTIAL BURDEN. *JB
MY PURPOSE IN SUBMITTING THIS LETTER IS TO NOTIFY THE NHTSA THAT THERE IS AN EMISSION PROBLEM WITH MY VEHICLE. THERE IS A PROBLEM WITH MY 2003 FORD FOCUS ZTW VEHICLE. EMISSIONS FROM THE ENGINE AREA ARE GETTING INTO THE PASSENGER AREA. THESE EMISSIONS ARE CAUSING ME RESPIRATORY PROBLEMS. I HAVE PROBLEMS BREATHING. TO MINIMIZE THE AFFECTS I HAVE TO DRIVE WITH MY MOON ROOF AND WINDOWS OPEN. I HAVE HAD THE EXHAUST SYSTEM CHECKED BY A NATIONAL FIRM AND THE MECHANIC SAID THE SYSTEM WAS OKAY. THERE WERE NO LEAKS. I HAVE BROUGHT MY CAR TO MY LOCAL FORD DEALER THREE TIMES AND THEIR MECHANICS COULD NOT FIND THE PROBLEM. SOMETHING IS WRONG WITH THIS VEHICLE. *JB
IGNITION LOCKING UP. KEY WILL NOT TURN OR STEERING UNLOCK. THIS IS SECOND TIME I HAVE HAD TO REPLACE IT. ITS A 2003 FORD FOCUS SEDAN. IT HAS OVER 60K MILES SO NO WARRANTY. THE ENTIRE IGNITION HAS TO BE REPLACED. THE CAR HAS TO BE TOWED IN. THE SIDE BAR IN THE IGNITION FAILS LOCKING IT UP. IT WILL LEAVE YOU STRANDED WITH NO WARNING. *JB
DT*: THE CONTACT STATED THE SEAT HEATER BURNED THROUGH THE FABRIC ON THE DRIVER SEAT. THE CONTACT NOTICED BURN MARKS ON WIFE'S WHITE WINTER COAT. RECENTLY, WHILE DOING SPRING CLEANING ON THE INTERIOR OF THE VEHICLE NOTICED A BURN MARK ON THE DRIVER'S SIDCE SEAT THAT MATCHEDC THE VERY SAME LOCATION OF CONTACT'S WIFE COAT. WILL BE MAKING AN APPOINTMENT WITH THE DEALERSHIP FOR REPLACEMENT OF SEAT HEATER. *AK
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKES, THERE IS A METAL TO METAL SOUND. AT 10,000 MILES THE PADS WERE REPLACED. THE VEHICLE IS MAKING THE SAME METAL TO METAL NOISE AGAIN. AN INDEPENDENT MECHANIC DETERMINED THE OUTER PADS WERE AT 35%, BUT THE INNER BRAKES WERE METAL TO METAL. THE PADS WERE REPLACED A SECOND TIME.
MY 2003 FORD FOCUS WITH 38,700 MILES ON IT RECENTLY NEEDED TO HAVE THE IGNITION CYLINDER REPLACED AS IT WAS CORRODED. I DO NOT DRIVE ME CAR "HARD" AND FOLLOW THE MAINTENANCE GUIDE EXACTLY. I LOOKED ONLINE TO SEE IF OTHER FOCUS OWNERS HAVE SIMILAR PROBLEMS AND FOUND DOZENS OF UNOFFICIAL COMPLAINTS BY OTHER OWNERS THAT THEIR IGNITIONS NEEDED TO BE REPLACED WHEN THEIR CARS HAD VERY LOW MILEAGE AS WELL. ON TOP OF THIS, MY SISTER, WHO OWNS THE SAME YEAR AND MODEL FOCUS AS I DO, ALSO HAD TO HAVE HER IGNITION REPLACED LAST YEAR. I THINK FORD AND OTHER FOCUS OWNERS SHOULD BE AWARE OF THIS PROBLEM AND TAKE STEPS TO CORRECT IT. IT CAN BE VERY DANGEROUS TO NOT BE ABLE TO START ONE'S CAR, AS HAPPENED TO ME. I WAS ONLY LUCKY THAT I WAS NOT STRANDED IN AN UNSAFE AREA AT THE TIME. *NM
I OWN A 2003 FORD FOCUS ZX3 (STD) WITH 49000 MILES. THE WEEK OF ~2/1/06 TO 2/8/06 I BEGAN NOTICING THAT THE KEY IN THE IGNITION WAS GETTING STUCK AND WOULD REQUIRE SOME JIGGLING BEFORE THE KEY WOULD TURN IN THE IGNITION. THIS HAPPENED ABOUT 5-10 TEN TIMES THROUGHOUT THE WEEK. ON 2/8/06 I WENT OUT TO MY PARKED CAR AND THE KEY WOULD NOT TURN. I TRIED PUTTING THE CAR IN/OUT OF GEAR, TURNING THE STEERING WHEEL SHARPLY, REINSERTING THE KEY, ETC... THE CAR WAS TOWED TO AN AUTO REPAIR SHOP. THE REPAIR WORK INCLUDED DRILLING OUT THE BROKEN IGNITION CYLINDER AND REPLACING THE IGNITION CYLINDER WITH A NEW ONE. THE COST TO ME WAS $370. THE TOW TRUCK OPERATOR AND MECHANIC INDICATED TO ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS AND THAT THEY HAVE BOTH TOWED AND REPAIRED QUITE A FEW OF FOCUSES FOR THIS PROBLEM. *JB
DT*: THE CONTACT STATED WHEN ATTEMPTING TO START TO THE ENGINE, THE IGNITION LOCKED. THE VEHICLE COULD NOT BE STARTED AND A LOCK SMITH WAS CALLED. THE LOCK SMITH REMOVED THE OLD IGNITION AND REPLACED IT WITH A NEW ONE AND THE VEHICLE STARTS NORMALLY.
DT*: THE CONTACT STATED THERE WAS PREMATURE WEAR ON THE REAR TIRES. THE TIRES HAVE BEEN REPLACED TWICE, AND NEED REPLACING A THIRD TIME. THE BRAND OF TIRE HAS BEEN CHANGED. THE MANUFACTURER DETERMINED THE TIRES SHOULD BE ROTATED EVERY OTHER OIL CHANGE, BUT THE TIRES HAD NEVER BEEN ROTATED. UPDATED 3/17/2006 - THE FIRST SET OF TIRES WENT BALD AT 22568 MILES. THE SECOND SET WENT BALD AT 31500. THE DEALER ALIGNED THE REAR TO SPECS AND ALIGNED THE FRONT END AND STRAIGHTENED THE STEERING WHEEL. *NM
MY WIFE'S FORD FOCUS HAS ITS IGNITION STUCK. A FEW MONTHS BACK IT GOT STUCK BUT I WAS ABLE TO GET IT UNSTUCK AND START THE CAR. SINCE THEN THE IGNITION HASN'T SEEMED RIGHT. IT IS ALWAYS A HASSLE GETTING THE KEY TO TURN. MY WIFE WAS TRYING TO LEAVE WORK ONE DAY AND THE KEY WOULDN'T TURN. I WENT TO HELP AND THE KEY NEVER DID TURN. I NOW HAVE TO REPLACE THE TUMBLERS INSIDE THE IGNITION. IT SEEMS THAT THERE ARE A LOT OF PEOPLE WITH THIS SAME PROBLEM AND EVEN AFTER REPLACING THE IGNITION ONCE IT ONLY LAST A YEAR UNTIL THEY HAVE TO REPLACE IT AGAIN. IT COSTS ABOUT $300 TO REPLACE. WE ENDED UP HAVING TO TOW HER CAR TO MY HOUSE WHERE I THEN HAD TO SPEND THE MONEY TO FIX IT. I DON'T THINK I SHOULD HAVE TO DO THIS IF EVERYONE IS HAVING THIS SAME PROBLEM. *JB
DT*: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY DURING A FRONTAL IMPACT COLLISION. WHILE DRIVING 35 MPH, A VEHICLE RAN A STOP SIGN AND THE CONTACT'S VEHICLE HIT THE SIDE OF THE OTHER VEHICLE. THERE WAS BRAKING BEFORE IMPACT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE ENTIRE FRONT END WAS DAMAGED AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE SEAT BELT WAS WORN AND THERE WERE NO INJURIES. UPDATED 3/20/2006 - *NM
DT*: THE CONTACT STATED THE IGNITION WOULD NOT TURN TO START THE VEHICLE. A LOCAL INDEPENDENT REPAIR SHOP WAS CONTACTED TO COME INSPECT AND REPAIR THE VEHICLE. THE REPAIR PERSONNEL REPLACED THE IGNITION AND THE VEHICLE IMMEDIATELY STARTED. UPDATED 03/17/06. *JB
DT*: THE CONTACT STATED WHEN THE KEY WAS INSERTED INTO THE KEY SWITCH IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. IT WAS DETERMINED THE KEY IGNITION SWITCH NEEDED REPLACED. ON THE FIRST OCCASION THE KEY IGNITION WAS REPLACED. THIS REPAIRED THE VEHICLE FOR A SHORT PERIOD OF TIME. NOW THE KEY IGNITION SWITCH HAS FAILED AGAIN. THE VEHICLE WAS STARTED BY AN INDEPENDENT REPAIR PERSON AND DRIVEN TO THE CONTACTS HOME, WHERE REPAIRS ARE BEING MADE.
DT*: THE CONTACT STATED THE IGNITION LOCKED UP AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE IGNITION TUMBLER WAS REPLACED. THE IGNITION LOCKED UP AGAIN, AND THE DEALERSHIP DETERMINED THE KEY NEEDED TO BE REPLACED BECAUSE THEY WOULD NOT WORK WITH THE NEW IGNITION TUMBLER. ALSO, THE WINDSHIELD HAS BEEN REPLACED THREE TIMES. THE WINDSHIELD CRACKED WHEN HIT BY AN OBJECT ON THE HIGHWAY AND OVERNIGHT, WITH THE SOURCE UNKNOWN.
WE BOUGHT OUR CAR USED IN NOVEMBER OF 2004, SINCE THEN, WE HAVE HAD THE DRIVER DOOR HANDLE BREAK TWICE AND THE PASSENGER HANDLE BREAK ONCE. OF COURSE, THIS IS NOT LIFE THREATENING BUT IT IS REALLY ANNOYING TO NOT BE ABLE TO GET YOUR CHILD IN THE BACK SEAT WITHOUT HAVING TO UNLOCK AND OPEN ALL THE DOORS BEFORE YOU CAN GET TO THE RIGHT DOOR. WE HAVE HAD THE HANDLES REPLACED TWICE WHICH WAS COVERED BY THE WARRANTY, BUT IT IS BROKEN YET AGAIN, AND I'M NOT SURE OUR EXTENDED WARRANTY WILL COVER IT. IT IS OBVIOUSLY A MANUFACTURE PROBLEM, EVEN THOUGH I CAN'T FIND ANY OTHER COMPLAINTS OF THIS NATURE. *NM
STARTING ABOUT 2 WEEKS AGO (43,000 MILE) THE STEERING WHEEL STARTED TO LOCK AND THE KEY WOULD NOT TURN TO START THE CAR. AS MANY HAVE STATED ON THEIR COMPLAINTS AND ON AUTOMOTIVETALK.NET THIS IS A RECURRING PROBLEM THAT NEEDS TO BE RECALLED. I HAVE TO TAKE IT IN AND GET IT REPLACED. FROM ALL THE READING I DID IT WILL COST ME BETWEEN $250 AND $450. THERE SHOULD BE A RECALL OR A LAW SUITE! *NM
1) I HAVE A 2003 FORD FOCUS WITH AN IGNITION LOCK PROBLEM. THE KEY WILL NOT TURN. I UNDERSTAND THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE AND DEFINITELY FEEL IT IS A SAFETY CONCERN. *NM 2) STUCK OUT IN THE COLD IN UNSAFE NEIGHBORHOODS. 3) MUST REPLACE THE CYLINDER AT A COST OF APPROXIMATELY $300
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Focus → · Every Focus year → · How the figures are calculated →