WHILE DRIVING 25 MPH HIT AN ELECTRICAL POLE AND AIRBAGS DID NOT DEPLOY. FRONTAL IMPACT. DRIVER AND PASSENGER INJURED. DEALER CONTACTED. *AK
2001 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
AFTER WASHING THE CAR NOTICED WATER IN THE FLOOR BOARD 2 TO 3 INCHES DEEP, ON THE PASSENGER SIDE. IT CAME THROUGH THE FIREWALL. START HOME AN HALF AN HOUR LATER, MADE A SUDDEN STOP AND THE CAR WENT OUT OF CONTROL VERY SPARODIC AND WOULD NOT STOP. VEHICLE CROSSED FIVE LANES OF TRAFFIC HIT THE DIVIDER CONCRETE WALL AND BOUNCED OFF, CROSSED THREE LANES SPUN AROUND CROSSED THE SAME THREE LANES AND CAME TO A STOP ON THE LEFT SHOULDER, THE COMPUTER IS LOCATED IN THE FIRE WALL WHERE THE WATER LEAKED DETECTED.
FRONT WHEEL BEARING SHEARED OFF WHILE CONSUMER WAS DRIVING AT 60 MPH ,AND THEN DRUM AND TIRE CAME OF VEHICLE. CONTACTED DEALER. *AK
POWER DOOR LOCKS HAVE ACTIVATED INCORRECTLY. WHILE OUTSIDE THE CAR SCRAPING THE WINDSHIELD, CAR RUNNING, THE POWER DOOR LOCKS WENT INTO THE LOCKED POSITION, PREVENTING ME FROM GETTING INTO THE VEHICLE. *AK
AT 23,000 TIRES ON FRONT OF CAR WORN RIGHT TO THR STEEL BELTS .I FAITHFULLY HAD TIRES ROTATED AND NOT ONE PERSON ACKNOWLEDGED THAT WERE SOMWORN. IF I HAD NOT GONE WHEN I HAD IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT. I AM VERY DISSATISFIED ABOUT HOW FORD MOTOR IS HANDLING THE SITUATION.THEY KEEP PASSING THE BUCK TO SOMEONE ELSE.*AK
PASSENGER'S SIDE SEATBELT WILL GO INSIDE OF RETRACTOR, AND SEAT BELT WILL NOT COME BACK OUT.*AK
WHILE APPLYING BRAKES PEDAL IS HARD, AND STAYS UP. DEALERSHIP IS AWARE OF PROBLEM.*AK
CONSUMER STATED THAT THE AIR BAGS DEPLOYED DURING A REAR END ACCIDENT, INJURING THE DRIVER AND THE PASSENGER WHO SUSTAINED SEVERE FACE BURNS. ALSO, THE WINDSHIELD SHATTERED AND COVERED THE OCCUPANTS WITH GLASS. *TT
REAR TIRE SIDEWALL BLEWOUT CAUSING VEHICLE TO SPIN OUT OF CONTROL AT 360 DEGREES FOR THREE TIMES.
PURCHASED CAR IN DECEMBER 2000 WITHIN DAYS BRAKES SQUEALING AND GRINDING..CALLED DEALER SAID TO LET WEAR IN..PROBLEM PERSISTED..ENGINE LIGHT CAME ON ..TOOK CAR TO NEAREST D DEALERSHIP..IN JANUARY 2001..BRAKES SHOES BACK AND PADS ON FRONT REPLACED. OXYGEN SENSOR, AND PARKING BRAKE REPLACED ..BRAKES STILL HAD PROBLEM ENGINE LIGHT STILL ON..TOOK TO DEALERSHIP WHERE PURCHASED..KEPT 12 DAYS..BRAKES ADJUSTED AND COMPUTOR AND IGNITION WERE REPLACED..LIGHT OFF..BRAKES STILL TROUBLE..TOOK BACK NUMEROUS TIMES..FOR CHECK-UPS..AT 16,000 TOLD BRAKES NEED TO BE REPLACED IN FRONT AND TIRES WHERE ALL WORN AWAY ON INSIDE OF TIRE..BALD!! ..MANUFACTOR AND DEALER WOULD NOT PAY FOR..REPLACED ALL FOUR TIRES, ALIGNMENT, AND NEW BRAKES PUT ON FRONT BRAKES..CAR STILL NOT RIGHT WITH BRAKES..SHAKING VIOLENTLY OF CAR WHILE BRAKING AT ANY SPEED. OR GOING DOWNHILL .TOOK BACK TO DEALERSHIP ROTORS WERE NO GOOD AS WELL AS FRONT BRAKES. THEY REPLACED..INNER TIRES ALREADY WEARING OUT...BRAKES STILL GIVING NOISE AND GRINDING..TOOK BACK WITHIN MONTH..THEY SAID FINE..TOOK BACK AGAIN WHEN OIL CHANGED..BRAKES WHERE SAID TO BE FINE..BRAKES NOISY AND GRINDING AS USUAL..3 WEEKS LATER BRAKES FAILED..HAD CAR TOWED TO DEALERSHIP....THEY STATE NEEDS NEW BRAKES ON FRONT AND BACKSHOES CRACKED AND NEED NEW ROTORS...THEY KEEP SAYING ITS THE WAY WE DRIVE CAR...NO WAY..NEVER HAD THIS MUCH PROBLEM WITH ANY BRAKES IN ANY CAR WE HAVE OWNED...CAR IS VERY UNSAFE AND MADE WITH INFERIOR PRODUCTS.. (TIRESIZE: 15)
STOPPING DISTANCE HAS INCREASED, AND BRAKE PADS ARE WEARING OUT AT ONLY 13000 MILES. CONTACTED DEALER. *AK
MY CAR BEGAN HAVING PROBLEMS AT 2,500 MILES. I HAVE HAD IT 8 MONTHS AND IT HAS BROKEN DOWN 5 TIMES. THE CAR DIES WHILE DRIVING POSING A SERIOUS RISK OF CRASH, INJURY AND DEATH. THE DEFECT REMAINS UNRESOLVED. THERE IS NO WARNING THAT THE CAR IS ABOUT TO GO DEAD OTHER THAN SPUTTERING THEN DEAD. THE CAR HAS AN ERRATIC IDLE, DIES WHILE DRIVING AT ANY SPEED, DIES IN PARK, DIES AT STOP SIGNS AND AT RED LIGHTS. I HAVE FILED FORMAL COMPLAINTS TO MY DEALER PRIOR TO FILING HERE. NO ONE WILL HELP ME OR TAKE ME SERIOUSLY. PUT IT LIKE THIS, THE CAR CAN EITHER BE REPURCHASED AND FORD LOSE $17,000 OR ME AND MY CHILD GET KILLED AND MY HUSBAND SUE FORD FOR MILLIONS, AND HE WOULD WIN. I HAVE A SMALL CHILD AND I DON'T WANT HER TO BE HARMED OR MYSELF OR OTHER MOTORIST FOR THAT MATTER. I HAVE HAD MY CAR REPAIRED FOUR TIMES AND THIS TIME MAKES THE FIFTH. I FEAR FOR MY SAFETY AND WILL NO LONGER DRIVE THE CAR. I AM CURRENTLY PURSUING ACTION UNDER THE "LEMON LAW" RIGHTS. I HAVE READ OTHER COMPLAINTS WITH CARS JUST LIKE MINE. MY HEART DROPPED WHEN I SAW SO MANY OTHER PEOPLE HAVING THE SAME PROBLEM AS ME AND SAW THAT THEIR PROBLEM WAS GOING UNRESOLVED AS WELL. I PRAY THAT YOU WILL GIVE US ALL HELP. IT IS REDICLOUS THAT SOMEONE HAS TO GET SERIOUSLY INJURED OR KILLED BEFORE THE MOTOR COMPANIES WILL ADMIT THERE IS SOMETHING WRONG. I DON'T KNOW HOW THEY SLEEP AT NIGHT.*AK
WHILE DRIVING 5 MPH, TIRES BRUSHED UP AGAINST CURB AND BOTH AIRBAGS DEPLOYED. DRIVER SUFFERED THIRD DEGREE BURNS ON LEFT ARM, AND PASSENGER SUFFERED INJURIES THE ON FACE, VEHICLE WAS A ENTERPRISE RENTAL.*AK
CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY.*AK. CONSUMER ALSO STATED THE THE VEHICLE WAS HIT FROM THE SIDE AND THE SIDE AIR BAGS DID NOT DEPLOY.*SLC
AVANCE TRAC CONTROL DOESN'T ENGAGE AND/OR MULFUNCTIONS-DISABLING IT TOTAL. MANY ELECT PROBLEMS. TWICE IT HAS SHUT DOWN ON INTERSTATE I40 AT RATE OF SPEED OF 50 AND 60 AND ONCE AT MAYBE 5 MPH IN THE DRIVEWAY. WHEN IT SHUTS DOWN THERE IS NO WARNING. OTHER PROBLEMS W/THIS CAR HAVE BEEN RADIO HAD TO BE REPLACED, FUEL PUMP MODULE, KEY GETS STUCK AND KEY WILLN'T TURN. *AK
WHILE PARKING, VEHICLE SUDDENLY ACCELERATED AND HIT A BRICK WALL. DEALER AND MANUFACTURER WEERE NOTIFIED.*AK *SLC
THERE IS PREMATURE WEAR OF FRONT BRAKE PADS AND ROTORS. DEALER HAS REPLACED BRAKE PADS AND ROTORS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
WHEN ENGINE WAS STARTED AND GEAR SHIFT WAS PUT INTO DRIVE POSITION VEHICLE STARTED ROLLING BACKWARDS UNEXPECTEDLY. DEALERSHIP EXAMINED VEHICLE FOR THIS PROBLEM ,AND REPLACED THROTTLE. AFTER DEALERSHIP MADE THESE REPAIRS AND DROVE ON HIGHWAY BRAKES FAILED TO STOP VEHICLE WHEN PRESSURE WAS PUT ON BRAKE PEDAL. DRIVER FOR TOW TRUCK EXAMINED VEHICLE AND DETERMINED THERE WAS NO BRAKE FLUID IN THE VEHICLE (THIS DIAGNOSIS WAS CONFIRMED BY THE DEALERSHIP. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
CONSUMER STATED THERE WAS A ROARING AND GRINDING NOISE COMING FROM THE FRONT WHEELS, DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER STATED THE FUEL CAP WAS LOOSE AND NOT FULLY INSTALLED WHICH CAUSED THE CHECK ENGINE SERVICE LIGHT TO COME ON, FRONT AND REAR BRAKES ARE NOISY UPON APPLICATION AND THERE IS A VIBRATION WHEN BRAKING. *YD
WHILE DRIVING AT ANY SPEED AND VEHICLE HITS A BUMP STEERING IS DIFFICULT TO MAINTAIN. VEHICLE WANDERS UNEXPECTEDLY FROM SIDE TO SIDE. DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES. SHOCKS AND TIRES WERE CHANGED TWICE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
THE PASSENGER SIDE OF MY CAR ON THE FLOOR IS SOAKED WITH WATER DRAINAGE DUE TO A DEFECTIVE SUNROOF. I HAVE TAKEN THE CAR BACK TO THE DEALER 3 TIMES, AND 3 TIMES THEY HAVE TOLD ME THE PROBLEM HAS BEEN CORRECTED. THE LAST TIME I TOOK THE CAR TO THE DEALER FOR THIS PROBLEM WAS 1/7/02. TODAY IS 1/25/02 AND THE PASSENGER SIDE IS SOAKED AGAIN. I HAVE TO WAIT UNTIL MONDAY TO TAKE THE CAR BACK BECAUSE THE "WATER DOCTOR" ONLY COMES ON MONDAYS. I AM NOT A MECHANIC BUT I KNOW THERE IS SOMETHING WRONG. PLEASE HELP, I DON'T WANT MY WARRANTY TO RUN OUT BEFORE THEY FIX IT. HELP. *AK
DRIVER EXPERIENCED CATASTROPHIC BRAKE FAILURE RESULTING IN CRASH. *AK
ON SEVERAL OCCASIONS, WHEN EXITING FREEWAY OR FAST LANE CONSUMER STATES THAT VEHICLE WOULD NOT SHIFT PROPERLY AND HESITATE FOR SEVERAL SECONDS, THE TRANSMISSION FLUID PAN WAS REMOVED, AT THAT TIME THE CONSUMER NOTICED PIECES OF MATERIAL IN THE OIL PAN AFTER THE SERVICE THE VEHICLE CONTINUES TO HESITATE. *TT *NLM *DT
WHILE DRIVING, INSURED NOTICED SMOKE COMING FROM THE FLOOR OF THE VEHICLE, AND THEN SMOKE BEGAN COMING FROM UNDER THE HOOD, AND EVENTUALLY THE VEHICLE CAUGHT ON FIRE.*JB (CLAIM#11-3852-491)
WHILE DRIVING 45MPH, ANOTHER VEHICLE CUT IN FRONT. THIS CAUSED FOCUS TO REAREND OTHER VEHICLE. UPON REAR ENDING OTHER VEHICLE AIR BAGS FAILED TO DEPLOY. HAD CONTACTED DEALERSHIP AND MANUFACTURER. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE PARKED VEHICLE CAUGHT ON FIRE. MECHANIC INDICATED FIRE WAS CAUSED BY MALFUNCTION ON INERTIA SWITCH. *AK CONSUMER FURTHER STATES THAT AFTER THE FRONT END IMPACT ACCIDENT, THE INERTIA SWITCH FAILED TO SHUT OFF THE FUEL INJECTION SYSTEM, CAUSING THE CAR TO BURST INTO FLAMES. *TT
WHILE DRIVING 15-20 MPH HAD MINOR COLLISION, AIR BAGS DEPLOYED, CAUSING MAJOR DAMAGE TO DASHBOARD PANEL AND WINDSHIELD.*AK
DAUGHTER WAS DRIVING TO WORK AND CROSSED RAILROAD TRACKS AT APPROX 35 MILES PER HOUR. AFTER CROSSING TRACKS (BUMP) SUSPECT BOTH AIR BAGS DEPLOYED WITHOUT ANY FRONT END CONTACT. SHE LOST CONTROL OF VEHICLE DUE TO AIR BAG DEPLOYMENT AND HIT A TELEPHONE POLL ON DRIVER SIDE DOOR AREA. POLL FELL AND HIGH TENSION WIRE FELL TO GROUND AND CAUSED FIRE. EMERGENY SERVICES CALLED AND SHE WAS TAKEN TO A HOSPITAL AND TREATED FOR MULTIBLE INJURIES.*AK
FRONT BRAKES ARE PUTTING OUT TOO MUCH CARBON DUST AND MAKING NOISE WHEN BRAKE ARE APPLIED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
AIRBAG LIGHT WAS ON. LIGHT STAYS ON WHILE VEHICLE IS RUNNING. CONTACTED DEALER AND DEALER STATED TO BRING VEHICLE IN. *AK *JB
REPLACEMENT OF BOTH DRIVER AND PASSENGER SIDE BRAKE ROTORS AND BRAKE PADS AT LOW MILAGE. SYMPTOMS SUCH AS BRAKE SQUEAL AND STEERING WHEEL SHIMMY WHEN APPLYING BRAKES AT HIGHWAY SPEEDS DUE TO ROTOR WARPAGE WITH LESS THAN 5,000 MILES ON THE CAR. ONE WEEK AFTER REPAIRS THE SAME PROBLEMS ARE ONCE AGAIN PRESENT. *AK
I PURCHASED THIS FORD FOCUS IN MARCH 2001. IN MAY 2001 I WENT BACK TO PHIL LONG FORD BECAUSE THE CAR WAS NOT PERFORMING PROPERLY. PERIODICALLY I WOULD BE DRIVING ALONG AND THE CAR WOULD ACT AS THOUGH THE TRANSMISSION WAS SLIPPING. THE CUSTOMER SERVICE REP AT PHIL LONG THAT I SPOKE WITH AT THIS TIME WENT WITH ME FOR A TEST DRIVE IN THIS CAR AND EVERYTHING WAS FINE. HE SAID NOTHING COULD BE DONE UNLESS THEY COULD EXPERIENCE WHAT WAS HAPPENING WITH THE CAR. I TOLD HIM THE CAR WAS SLIPPING, SKIPPING, AND TWICE WHILE DRIVING ALONG THE CAR LOST POWER. HE TOLD ME WHAT I HAD SAID DID NOT MAKE SENSE AND UNLESS THEY COULD EXPERIENCE THIS MALFUNCTION THEY COULD ONLY GUESS IT WAS ONE OF THE COMPUTERS IN THE CAR ADJUSTING FOR A ROAD CONDITION. THIS SERVICE REP DISMISSED ME AS BEING A STUPID WOMAN. TODAY, DECEMBER 31, 2001, I WENT TO MY CAR AT 7:00AM THIS MORING TO GO TO WORK AND WHEN I TOUCHED THE GAS PEDAL IT WENT RIGHT TO THE FLOOR AND WOULD NOT COME BACK UP. I MANAGED DRIVING AT 2MPH TO PHIL LONG FORD WHERE I SAT FOR 2 1/2 HOURS BEFORE THEY TOLD ME THE PROBLEM WITH THE CAR IS A BROKEN CABLE. I AM SO FURIOUS WITH PHIL LONG FORD I FILED A COMPLAINT VIA E-MAIL WITH FORD MOTOR CO. AS I THOUGHT MORE ABOUT THIS SITUATION THROUGHOUT THE DAY I REALIZED HOW FORTUNATE I WAS THAT THE CABLE BROKE WHILE I WAS SITTING IN THE PARKING LOT WHERE I LIVE. SUPPOSE THIS HAD (AND IT PROBABLY HAS TO OTHERS) OCCURRED WHILE I WAS DRIVING ALONG. SUPPOSE THIS HAD HAPPENED ONE OF THE TWO TIMES THIS CAR LOST POWER
NO SUMMARY LISTED FOR ABOV EVEHICLE. 8AK
CONSUMER HIT ANOTHER VEHICLE HEAD-ON. UPON IMPACT, NEITHER AIRBAG DEPLOYED. VEHICLE WAS TOTALLED.*AK
THIS CAR HAS BEEN TAKEN BACK FOR BRAKE FAILUES MULTIPLE TIMES. EACH TIME THE DEALER INFORMS ME THAT A SWITCH HAS FAILED AND MY BRAKES ARE JUST FINE. I HAVE BLOWN THROUGH LIGHTS GOING 45+ MILES AN HOUR. THE DEALER HAS FAILED TO EVEN INSPECT THE BRAKE SYSTEM FOR ANY FAILURES.
WHEN DRIVING IN THE RAIN WINDSHIELD WIPER BLADES CAUSE A FILM ON THE WINDSHIED AND WITH ONCOMING LIGHT OF OTHER CARS/TRUCKS IT MAKES IT VERY DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE DEALER AS WELL AS FORD HAS TOLD ME THAT THIS IS NORMAL OPERATING PROCEDURE AND THAT I SHOULD USE MY DEFROSTER AND THIS WILL CLEAR IT UP. I TRIED THIS AND IT DID NOT CLEAR IT UP. I CALLED THE FORD NUMBER AND I WAS TOLD TO GO BACK TO THE DEALER AND TELL THEM TO PROVE IT IS NORMAL. THEIR SERVICE MANAGER SAID THERE IS NOTHING HE CAN DO FOR ME SINCE FORD HAS TO APPROVE ANYTHING HE DOES. I BASICALLY HAVE NOWHERE ELSE TO GO. PLEASE HELP ME.*AK
VEHICLE WOULD MAKE A LOUD NOISE AND VIBRATE WHEN DRIVING 25 MPH OR MORE. DEALER WAS NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
BRAKE SYSTEM IS AGAIN FAILING. PRIVATE SHOP TOLD ME THAT THE WHOLE SYSTEM IS FAILING. *AK
AUTOMATIC DOOR LOCKS CANNOT BE DISABLED. AS SOON AS SHIFTED TO EITHER REVERSE OR DRIVE , LOCKS ENGAGED. CONSUMER AND HIS WIFE ARE DIABETIC, AND WORRY IF THEY PASS OUT DURING AN ACCIDENT, THEY WOULD BE LOCKED INSIDE VEHICLE.*AK
MANUAL TRANSMISSION MAKES CLATTERING NOISE AT IDLE SPEED. TRANSMISSION DIFFICULT TO SHIFT AND GRINDS GEARS. WHEN COMING TO A STOP, ENGINE SPUTTERS AS IF IT IS GOING TO STALL. INSTRUMENT LIGHTS FLICKER DUE TO LOW ALTERNATOR RPM. IDLE THEN INCREASES.*AK
WINDSHIELD WASHER FLUID RESERVOIR IS LOCATED UNDERNEATH FRAME OF VEHICLE AND WASHER FLUID LEVEL CAN NOT BE DETERMINED. DEALER HAS YET TO BE CONTACTED. *AK *JB
WHILE DRIVING AT FREEWAY SPEED THE DRIVERS SIDE TIRE FLEW ACROSS THE FREEWAY. *YH
WHILE STOPPING AT A RED LIGHT CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER CAR ON FRONT/RIGHT FENDER WHILE TRAVELING APPROXIMATELY 25 TO 30 MPH. THIS IMPACT CAUSED BOTH FRONTAL AIR BAGS TO DEPLOY, AND DRIVER'S CLOTHING CAUGHT ON FIRE, RESULTING IN FIRST DEGREE BURNS. NO DETERMINATION HAS BEEN MADE AS TO CAUSE OF AIR BAGS DEPLOYING IN A NON-FRONTAL CRASH SITUATION. *AK *TT
COMPLAINT : IGNITION LOCK WOULD NOT RELEASE KEY AND TURN FAR ENOUGH TO CUT THE ENGINE OFF ( KEY WOULD OTHERWISE MOVE FREELY). HISTORY : KEY WOULD NOT COME OUT ON RANDOM OCCASIONS WITHOUT A SECOND TRY . THE KEY WOULD ALWAYS COME OUT ON THE SECOND TRY AND COULD NEVER REPRODUCE THE PROBLEM IMMEDIATELY.*AK
TESTED MY BRAND NEW FOCUS REAR SEAT RELEASE IN THE TRUNK AND HAD TROUBLE RELEASING THE 60 OF THE 60/40 SEAT. WHEN IT DID RELEASE, I HAD TROUBLE SECURING THE SEAT INTO THE LATCH. THE LATCH DIDN'T SEEM LINED UP. WENT TO THE DEALER, WAITED ON A NEW LATCH. THE LATCH DIDN'T FIX IT SO THEY'RE GOING TO TRY A NEW CABLE.*AK
WHILE TRAVELING APPROXIMATELY 40 MPH VEHICLE PULLED TO RIGHT UNEXPECTEDLY. WHEN CONSUMER ATTEMPTED TO CORRECT DIRECTION IN WHICH VEHICLE WAS TRAVELING SHE CRASHED INTO A JERSEY WALL , NO INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY DEALERSHIP TO DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
THE CAR VEERED TO THE LEFT ON ITS OWN AND BEGAN TO ACCELERATE WITH FOOT OF GAS AND WHEN THE BRAKE WAS APPLIED THE CAR BEGAN TO SLIDE AND ROLL OVER A TOTAL OF THREE TIMES BRFORE COMING TO A STOP. *AK
WAS TRAVELING UPHILL AT 30MPH AND WAS DEPRESSING ACCELERATOR PEDAL, WHICH WENT TO THE FLOOR. VEHICLE STARTED TO DRIFT BACKWARDS. PARKED VEHICLE AND HAD IT TOWED NEXT DAY. MECHANIC INDICATED ACCELERATOR CABLE HAD BROKEN. IT WENT TO THE MOTOR, HAD SEPARATED COMPLETELY.*AK
WHILE DRIVING VEHICLE AT 35 MPH AND SUDDENLY BRAKING AIR BAGS DEPOLYED WITHOUT REASON. CONTACTED DEALER, AND DEALER STATED SENSOR READING INDICATED AIRBAGS HAD NOT DEPLOYED. SENDING A REPRESENTATIVE TO CHECK VEHICLE. *AK
DRIVER BELIEVES THAT THE OUTSIDE / INSIDE REAR VIEW MIRROR DOES NOT GIVE A FAIR EVALUATION OF WHERE A CAR IS ALONGSIDE AND BEHIND, DRIVER STATES THAT THE CAR IN BACK APPEAR TO BE FAR ENOUGH BEHIND TO SAFELY MAKE A LANE CHANGE, WHEN IN FACT IT IS NOT. *TT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford Focus → · Every Focus year → · How the figures are calculated →