Page 23 of 36 · complaints 1,101–1,150 of 1,761

2001 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 21, 200318,411 milesCA

ON 11-12-2001 I PURCHASED A NEW FORD FOCUS AT A FORD DEALERSHIP. ON 5-13-03, THE FRONT WHEELS BEGAN TO MAKE A LOUD GRINDING NOISE AND THE BRAKES FAILED TO OPERATE NORMALLY. THE CAR HAD ONLY 18411 MILES ON IT AND WHEN TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED, THEY SAID THE BRAKE PADS AND ROTORS WERE SHOT AND NEEDED TO BE REPLACED. I COMPLAINED THAT NO VEHICLE BRAKE SYSTEMS SHOULD FAIL THAT EARLY AT THAT LOW MILEAGE BUT THE DEALERSHIP WOULD NOT ASSIST ME IN ANY WAY, INSTEAD CHARGING ME $469.57. THE VEHICLE WAS NOT MISUSED AND WAS DRIVEN UNDER NORMAL CONDITIONS BY MATURE DRIVERS. THIS YEAR/MODEL FORD FOCUS WAS MANUFACTURED POORLY AND I HAVE READ OF NUMEROUS OTHER COMPLAINTS ABOUT THIS VEHICLE. THERE WAS A PROBLEM WHEN FORD BUILT THE CAR AND THEY SHOULD BE HELD RESPONSIBLE FOR CORRECTING THE PROBLEM. *LA

Service Brakes, Hydraulic
Filed Oct 21, 2003CO

AT ANY SPEED WHEN BRAKES ARE DEPRESSED A GRINDING NOISE IS HEARD. OWNER HAS CONTACTED THE DEALER, CAUSE OF FAILURE UNDETERMINED AT THIS TIME.*AK

Engine and Engine Cooling › Engine
Filed Oct 20, 200318,500 milesFL

MY VEHICLE FEELS LIKE IT'S MISSING OR ABOUT TO STALL AND I HAVE TAKEN IT TO FORD AND THEY SAY THEY CAN NOT DO ANYTHING FOR ME.THEY SAY IT'S A CHARACTERISTIC OF FORD FOCUS 2001 WITH JUST OVER 19,000 MILES. IT IS SO BAD THAT I FEEL LIKE RUNNING IT INTO A TREE SOMETIMES. PLEASE HELP ME!!!!!!! THANK YOU. *LA

Engine and Engine Cooling › Engine
Filed Oct 20, 200348,500 milesID

I JUST PURCHASED A 2001 FORD FOCUS FOR MY DAUGHTER A MONTH AGO AND HAVE HAD A PROBLEM WITH IT STALLING AT UNPREDICTABLE TIME. I DID A LITTLE SEARCHING AND FOUND THIS IS A PROBLEM THAT OTHERS ARE HAVING AND THE NNHTSA IS CURRENTLY INVESTIGATING. THIS IS A VERY SERIOUS ISSUE ESPECIALLY FOR A YOUNG, NEW DRIVER. IT CAN BE DEADLY. PLEASE GIVE ME AN UPDATE ON THIS INVESTIGATION AND ADD MY COMPLAIN TO THE DATA. I HOPE YOU PURSUE THIS ISSUE BEFORE FORD ALLOWS SOMEONE TO DIE FROM IT. MS. *LA

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 20, 200353,346 milesIN

I HAD JUST FINISHED FUELING UP THE CAR AND PULLED AWAY FROM THE PUMP WHEN THE CAR DIED IN THE GAS STATIONS ENTRANCE. THE CAR WOULD NOT RESTART. WE HAD THE CAR TOWED TO A FORD DEALER WHO STATED THE FUEL PUMP WAS DEFECTIVE. THE CAR HAD 53,000 MILES ON IT AT THE TIME AND FORD ONLY AGREED TO PAY FOR 1/2 THE COST OF THE REPAIR. THIS VEHICLE HAS NEVER COME CLOSE TO GETTING THE GAS MILEAGE THAT FORD SAYS IT SHOULD. MY V6 HONDA ACCORD GETS BETTER GAS MILEAGE THAN THIS 4 CYLINDER FOCUS? *LA

Vehicle Speed Control
Filed Oct 17, 200318,000 milesCA

VEHICLE STALLED WITHOUT WARNING WHEN DRIVING AT ANY SPEED. THE PROBLEM OCCURRED MORE FREQUENTLY WHEN MAKING TURNS OR REVERSING. VEHICLE WAS ALMOST REAR ENDED WHEN IT STALLED WHILE MERGING ONTO THE HIGHWAY. DEALERSHIP REPLACED THE FUEL PUMP 3 TIMES, BUT PROBLEM STILL EXISTS. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE WILL SUDDENLY SURGE AND ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO DISENGAGE THE EXCESS SPEED. THE CAUSE OF THE SUDDEN ACCELERATION WAS UNDETERMINED.*AK

Unknown or Other
Filed Oct 16, 200313,313 milesNJ

FAILURE OF MANUFACTURER TO REPAIR CAR UNDER WARRANTY TO MY SATISFACTION. *LA

Suspension › Front › Shock Absorber
Filed Oct 15, 2003CA

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY AND WITHOUT WARNING A LOUD CLICKING NOISE WAS COMING FROM UNDERNEATH THE VEHICLE. DRIVER TOOK VEHICLE TO THE DEALERSHIP, AND MECHANIC TOLD CONSUMER THAT SHOCK ABSORBERS WERE CORRODED AND NEEDED TO BE REPLACED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 12, 2003PA

CONSUMER STATED WHILE TRAVELING AND WITHOUT ANY INDICATION ENGINE STALLED. TECHNICIAN SERVICE D VEHICLE, AND NOTICED THAT FUEL PUMP NEEDED TO BE REPLACED.*AK WHILE STOPPED AT A GAS STATION CONSUMERS CHECK ENGINE LIGHT AND GAS LIGHT CAME ON CONSUMER TURNED CAR OFF AND BACK ON GAS NEEDLE FELL TO EMPTY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONSUMER BELIEVES THIS PART FAILED PREMATURELY. *TS *NLM

Engine and Engine Cooling › EngineCrash1 injured
Filed Oct 12, 2003FL

VEHICLE WAS REAR ENDED ON HIGHWAY AFTER ENGINE DIED.*MR CONSUMER TOOK VEHICLE TO THE DEALER TWICE PRIOR TO THE ACCIDENT. BOTH TIMES THE DEALER COULDN'T DUPLICATE NOR CORRECT THE PROBLEM. (ATTORNEY ON BEHALF OF CLIENT MR. MUNROE) *PH *JB

Electrical System › 12v/24v/48v Battery › Cables
Filed Oct 9, 2003CA

IN THE LAST PAST FIVE MONTHS WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE STALLED DUE TO CORRODED BATTERY CABLES, CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 8, 200318,000 milesAL

BRAKE ROTORS NEEDED TO BE TURNED AT 18000 MILES AND FAILED AT 23,300 MILES. AT 23,300 MILES THE ROTORS WERE BELOW THE MINIMUM THICKNESS REQUIREMENT. THE BRAKE PADS, HOWEVER, SHOWED ONLY MINIMAL WEAR. THE DEALER REFUSED TO AWARD WARRANTY TO THE BRAKE COMPONENTS. *LA

Engine and Engine Cooling › Engine
Filed Oct 8, 2003CO

FORD FOCUS 2001, EXCESSIVE ROCKING OF THE ENGINE, REPLACED MOTOR MOUNT. *BF WHEN THE CONSUMER WENT TO THE DEALER THE THIRD TIME, NEW BUSHINGS WERE PUT ON THE FRONT OF THE VEHICLE. WHEN THE CONSUMER APPLIED THE BRAKE AT A VERY LOW SPEED, THE WHEEL VIBRATED AND THE BODY OF THE VEHICLE APPEARED TO STOP AT A SLIGHTLY SLOWER SPEED THAN THE WHEEL AND THERE WAS A JERKING A REACTION. THE MECHANIC BELIEVED THERE WAS A PROBLEM WITH THE REAR CENTER MOTOR MOUNT AND THE LACK OF AN A FRAME BRACE, WHICH WAS CAUSING THE PROBLEMS WITH THE WHEELS. *JB

Engine and Engine Cooling › Engine
Filed Oct 6, 200367,000 milesWA

I WAS TURNING A CORNER TO MERGE ON TO HIGHWAY AND CAR STALLED AND DIED ON ME IN TRAFFIC. I WAS ALMOST REAR ENDED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 3, 2003TN

THE VEHICLES BRAKES SQUEAKED FREQUENTLY. THE DEALER STATED THAT THE FRONT PADS NEEDED TO BE REPLACED AT 37000 MILES. THE CONSUMER STATED IT IS TO EARLY TO CHANGE PADS. BOTH TIRES ALSO NEED TO BE REPLACED. *NLM

Engine and Engine Cooling › Engine
Filed Oct 2, 200352,000 milesTX

WAS DRIVING FOR A FEW MINUTES ENGINE LIGHT CAME ON. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT CAUSE OF ENGINE ILLUMINATION WAS NOT KNOWN.*AK

Air Bags › FrontalCrash
Filed Oct 1, 200315,413 milesCA

THE CONSUMERS VEHICLE REAR ENDED ANOTHER VEHICLE AT 5 MPH AND BOTH AIR BAGS DEPLOYED SHATTERING THE WINDSHIELD. THE POLICE STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED BECAUSE THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE. *AK *NLM

Air Bags › FrontalCrash1 injured
Filed Sep 30, 2003MI

I WAS INVOLVED IN AN ACCIDENT IN MY 2001 FORD FOCUS. BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED, THE DRIVER SIDE AIRBAG GAVE ME SECOND DEGREE BURNS ON THE INSIDE OF MY RIGHT WRIST AND HAND.

Air Bags
Filed Sep 26, 2003PA

OWNER STATED THAT DRIVER'S SIDE AIR BAG IS COMING THROUGH THE STEERING WHEEL.*AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Sep 26, 2003CA

WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY VEHICLE STALLED AND SHUT DOWN DUE TO BATTERY CABLE WIRE MELTING. CONSUMER WAS ABLE TO STEER ONTO THE SIDE OF THE SHOULDER.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Sep 25, 200363,000 milesGA

WHILE DRIVING DOWN A FREEWAY OFF-RAMP, MY 2001 FORD FOCUS ZX3 STARTED TO BUCK AND HESITATE, EVENTUALLY STALLING AND CAUSING A DANGEROUS CONDITION DUE TO SUDDEN DECCELERATION AND LOSS OF POWER STEERING AND BRAKES. LUCKILY THE VEHICLE HAD ENOUGH INERTIA TO COAST DOWN THE RAMP AND EVENTUALLY I WAS ABLE TO PULL IT INTO AN EMERGENCY LANE USING THE REMAINING ASSIST LEFT IN THE BRAKE BOOSTER. THERE, I ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE AND IT FINALLY STARTED. IT HAD A HALF TANK OF FUEL SO LOW FUEL LEVEL WAS NOT THE CAUSE AND I HAD ONLY DRIVEN 163 MILES SINCE THE LAST FILL-UP SO I KNEW THE FUEL GUAGE WAS OPERATIONAL. I ATTEMPTED TO DRIVE TO THE NEAREST GAS STATION TO FILL UP JUST IN CASE AND AS I AS ABOUT TO TURN IN THE CAR DIED AGAIN. IT RESTARTED AFTER MULTIPLE ATTEMPTS AND I WAITED A LONG TIME FOR TRAFFIC TO GET AS CLEAR AS IT WOULD ON THIS BUSY ROAD. THEN, AS I ATTEMPTED TO TURN IN, CREEPING FORWARD AND FEARING THE WORST, THE CAR DIED AGAIN, BUT LUCKILY I HAD NOT YET BEGUN TO IMPEDE ONCOMING TRAFFIC. IF I HAD BEEN, AN ACCIDENT WOULD LIKELY HAVE RESULTED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE DID START AND I PULLED IN, FILLED UP, AND DROVE HOME UNEVENTFULLY TO DO SOME RESEARCH. ON THE MESSAGE BOARD AT FOCALJET.COM I READ ABOUT OTHER FOCUS CONSUMERS ENCOUNTERING A SIMILAR PROBLEM WITH A DEFECTIVE FUEL PUMP AND SOME SORT OF DEGRADATION OF A MATERIAL LINING THE FUEL TANK CAUSING THE CONDITION I EXPERIENCED. I FEEL IT IS A SAFETY CONCERN OF HIGH PRIORITY AND SHOULD BE BROU

Steering
Filed Sep 24, 2003IL

VEHICLE WAS TAKEN TO THE DEALER FOR RECALL# 02V289000 REPAIRS CONCERNING STEERING PINCH BOLTS. THE REMEDY FOR THIS RECALL IS INADEQUATE BECAUSE THE CONTROL ARM CONTINUES TO LOOSEN FROM THE STEERING KNUCKLE, CAUSING DIFFICULTY WHEN STEERING THE VEHICLE. *AK

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Sep 23, 200322,000 milesMI

TIRE PROBLEM, POSSIBLE REAR BEARING PROBLEM, POSSIBLE ALIGNMENT PROBLEM, EGR REPLACED- ENGINE MISFIRING IS BEGINNING TO REAPPEAR

Suspension › Rear
Filed Sep 23, 200326,000 milesCA

REAR WHEEL BEARINGS ARE WEARING OUT ON VEHICLE.*MR THE AUTOMATIC TRANSMISSION DOES NOT SHIFT PROPERLY, THE CONSUMER DISCOVERED THE WRONG TRANSMISSION FLUID WAS IN THE VEHICLE. THE FRONT WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. THE REAR SEAT LATCH, THE SEAT FABRIC AND THE KEY IGNITION FAILED.*TS THE WINDSHIELD WIPERS WORE OUT, WHICH WERE ONLY USED ABOUT SEVEN TIMES AND THE REAR BRAKES HAD TO BE REPLACED. *JB

Steering › Linkages
Filed Sep 22, 2003NY

I HAVE A RECALL ON MY 2001 FORD FOCUS. MY HUSBAND IS IN THE MILITARY AND WE ARE CURRENTLY LIVING IN LONDON, ENGLAND. WE HAVE TRIED NUMEROUS TIMES TO GET THE RECALL TAKEN CARE OF, BUT NO ONE WILL HELP US. WE HAVE TAKEN THE VEHICLE TO A FORD DEALER IN THE UK, AND THEY TOLD US THAT THEY WILL FIX THE RECALL, BUT THEY CANNOT ORDER THE PART BECAUSE IT IS AN AMERICAN CAR. I HAVE CONTACTED FORD ABOUT 15 TIMES, AND EACH TIME HAVE BEEN GIVEN THE RUN AROUND. I HAVE ABOUT 6 DIFFERENT PHONE NUMBERS THAT THEY HAVE GIVEN ME TO TRY AND EACH TIME, THE PERSON THAT I TALK TO SAYS THAT THEY CANNOT HELP ME. THE RECALL IS FOR REAR WHEEL BEARINGS AND PINCH BOLT. I HAVE A 16-MONTH-OLD SON THAT HAS TO RIDE IN THAT CAR, AND I HAVE TRIED TO EXPLAIN TO THEM THAT I AM AFRAID FOR HIS SAFETY, BUT EVEN THAT HAS NOT HELPED TO GET ME ANY SATISFACTION. I WILL APPRECIATE ANY AND ALL HELP THAT CAN BE GIVEN. THANK YOU, HEATHER HUNDLEY. *JB

Electrical System › Ignition
Filed Sep 16, 2003NC

WHEN ATTEMPTING TO START VEHICLE IGNITION LOCKED WITHOUT WARNING. *AK

Fuel System, Gasoline › Delivery
Filed Sep 15, 200342,000 milesMD

WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED.*AK THE DEALERSHIP REFUSED TO EVALUATE THE PROBLEM BECAUSE THE VEHICLE STARTED AFTER BEING TOWED. ALL THREE INCIDENTS OCCURRED WHEN THE GAS TANK WAS 1/4 FULL OR LESS. ALL THREE INCIDENTS OCCURRED WHEN THE VEHICLE SAT OVERNIGHT AND WAS STARTED IN THE MORNING. *PH *JB

Air BagsCrash1 injured
Filed Sep 15, 200316,500 milesNY

AIRBAGS DEPLOYED AT MINOR FENDER-BENDER, SO MINOR THAT THERE WAS NO DAMAGE TO EITHER CAR, THE ONLY DAMAGE WAS FROM THE AIRBAGS-CAUSED THE WINSHIELD TO BREAK AND A SECOND DEGREE BURN ON DRIVER'S RIGHT ARM.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 15, 2003TX

FIRST TIME DEALER REPLACED THE SERPENTINE BELT, AND SECOND TIME DEALER REPLACED NUTS AND BOLTS AND SERPENTINE BELTS. BUT SQUEAKING NOISE STILL OCCURRING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 13, 200321,600 milesPA

PREMATURE BRAKE PAD AND ROTOR REPLACEMENTS ON FRONT OF FORD FOCUS SEDAN. BRAKES REPLACED AT 21,000 MILES. I HAVE NEVER HAD TO REPLACE ROTORS ON ANY CAR THIS EARLY. FORD OWNERS OF FOCUS HAVE LISTED THIS PROBLEM HUNDREDS OF TIMES. YET I KNOW OF NO RECALL FOR THIS PROBLEM. SOME HAVE HAD IT IN LESS THAN 10,000 MILES. THIS REALLY NEEDS TO BE LOOKED INTO. *JB

Electrical System › Ignition › Switch
Filed Sep 12, 200348,193 milesTN

WHEN THE VEHICLES KEY IS PLACED IN THE IGNITION SOMETIMES THE KEY WILL NOT TURN, DEALER HAS TO REPLACE THE IGNITION SWITCH.*AK *TS

Service Brakes, Air › Disc › Rotor
Filed Sep 11, 200319,800 milesNV

I HAVE HAD "BRAKE ISSUES SINCE DAY ONE OF OWNING MY 2001 FORD FOCUS STATION WAGON. FROM THE VERY BEGINNING THERE WAS MOANING SOUNDS WHEN I BRAKED. THE SALESMAN & SERVICE DEPT TOLD ME "IT'S BECAUSE THEY ARE NEW", @ AROUND 13,000 MILES THEY BEGAN TO MAKE MORE PROMINANT "MOANS" I WAS TOLD THAT IT'S "NORMAL". AT 16,500 MILES SEVERE MOANING & GRINDING, THEN NOT BEING ABLE TO STOP EASILY, I BROUGHT IT IN TO AN INDEPENDANT MECHANIC , SINCE MY BUMPER TO BUMPER WARRANTY DOES NOT COVER "NORMAL WEAR & TEAR ITEMS" SUCH AS BRAKES & I WAS TOLD I WOULD HAVE TO PAY A DIAGNOSTIC FEE,ALSO NOT IN MY WARRANTY, TO DETERMINE WHAT THE ISSUES ARE,& THIS MECHANIC TOLD ME THAT I WAS METAL TO METAL, I NEEDED NEW FRONT ROTORS & PADS, $250.ALSO THAT THE FOCUS HAS BRAKE PROBLEMS & WAS NOT DESIGNED WELL. HERE IT IS 3 MONTHS LATER & @19,800 MILES MY BACK BRAKES START SQUEALING & SCREECHING LOUDLY, I BRING IT IN AGAIN & THE SHOES ARE COMPLETELY WORN DOWN & I NEEDED THE ROTORS MACHINED, IT WAS ANOTHER $135 (WHICH WAS I BARGAIN SINCE I CALLED THE FORD DEALER & THEY WANTED @$300 FOR THAT WORK). HE TOLD ME THAT HIS SHOP DOES ALL THE FLEET WORK FOR A NEIGHBORING ENTERPRISE RENTAL CAR OFFICE & THE FOCUS' ARE CONSTANTLY IN THERE FOR BRAKES. I CALLED FORD'S CUSTOMER SATISFACTION LINE & REPORTED THE ISSUE. I AM MAILING A LETTER TO FORD'S DISPUTE RESOLUTION BOARD & I AM HOPING THAT YOU WILL HELP US FOCUS OWNERS WITH BAD BRAKES GET RETRIBUTION FROM FORD FOR THIS FAULTY SYSTEM. THANK YOU

Air Bags › FrontalCrash1 injured
Filed Sep 10, 200339,000 milesPA

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED UPON IMPACT. THE DRIVER SUSTAINED SEVERE HEAD INJURIES. *JB

Seat Belts › Front › Buckle Assembly
Filed Sep 9, 200316,000 milesTN

I WEAR MY SEAT BELT EVERY TIME I DRIVE MY CAR NO MATTER WHERE I GO,LATELY I HAVE NOTICED IT IS VERY HARD TO BUCKLE THE SEAT BELT,IT DOESN'T SLIDE IN EASY LIKE WHEN I FIRST BOUGHT THE CAR,I HAVE TO MISS WITH AND IT IS QUITE HARD TO GET IT TO CLICK TOGETHER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 8, 200339,000 milesOR

BRAKES WERE APPLIED AT 35 MPH, AND BRAKE PEDAL WENT TO THE FLOOR. CONSUMER WAS FORCED TO DOWN SHIFT TO FIRST GEAR TO AVOID AN ACCIDENT, AND COME TO A STOP. *AK

Exterior Lighting › Brake Lights
Filed Sep 8, 200342,675 milesMD

2001 FORD FOCUS SW RIGHT REAR BRAKE LIGHT QUIT WORKING. TRIED TO FOLLOW THE PROCEDURE IN THE OWNER'S MANUAL TO REPLACE BULB. TOOK THE OPPORTUNITY TO TRY TO REPLACE LEFT BULB. NEITHER BULB SOCKET WOULD COME OUT OF THEIR RESPECTIVE LAMP ASSEMBLIES. ACCIDENTLY BROKE-OFF THE BULB HOLDER FROM THE LEFT SOCKET. THE BULB AND ITS HOLDER FELL INTO THE LAMP ASSEMBLY. THIS EXPOSED THE LAMP ASSEMBLY FITTING TO VIEW. IT WAS MELTED. THEREFORE, IT IS IMPOSSIBLE TO CHANGE A BURNT BULB BECAUSE THE LAMP ASSEMBLY WAS TOO DISTORTED FROM MELTING TO FREE THE SOCKET. THE LIGHTS WERE SUBJECT TO NORMAL USE.*AK THE TERMS SOCKET AND LAMP ASSEMBLY ARE AS USED IN THE OWNER'S MANUAL.*AK

Air Bags › FrontalCrash1 injured
Filed Sep 4, 2003GA

CONSUMER COMPLAINED ABOUT AIR BAG PROBLEMS. VEHICLE WAS INVOLVED IN A FRONT END COLLISION, AIR BAGS DEPLOYED, AND BURNED SEVERAL DIFFERENT PARTS OF CONSUMER'S FACE AND ARMS. MANUFACTURER WAS NOT CONTACTED AT TIME OF THIS CALL . *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 3, 200325,125 milesFL

PROBLEM WITH THE 2001 FORD FOCUS BRAKES!!! MANY COMPLAINTS. *AK

Suspension › Front
Filed Sep 2, 2003NY

3 MAJOR COMPLAINTS FOR 2001 FORD FOCUS ZTS 1.) FRONT SUSPENSION NEEDS A RIGHT ARM REPLACEMENT 2.) ENGINE LIGHT TURNED ON AND WAS TURNED OFF WHEN BROUGHT TO FORD DEALER SHOP. 3.) ON A SEPARATE OCCASION, CAR STALLED WHILE DRIVING. *AK

Air Bags › FrontalCrash2 injured
Filed Aug 28, 2003WA

LOW SPEED IMPACT. 2001 FORD FOCUS REAR ENDED ANOTHER VEHICLE. FRONTAL AIR BAGS DEPLOYED IN THE 2001 FORD FOCUS. AN ACCIDENT RECONSTRUCTION WAS COMPLETED AND IT WAS CONCLUDED THERE WAS NO PHYSICAL EVIDENCE FOUND THAT WOULD SHOW CAUSE FOR THE FRONTAL AIR BAGS TO DEPLOY.

Suspension › RearCrash1 injured
Filed Aug 27, 200337,800 milesPA

LEFT REAR HUB SEPARATED, CAUSING WHEEL TO COME OFF CAUSING ACCIDENT.*AK

Vehicle Speed ControlCrash1 injured1 killed
Filed Aug 27, 2003MI

FORD FOCUS SPED UP FOR NO REASON AND THEN VEERED TO LEFT CROSSING LEFT LANE AND WENT INTO DITCH WHICH HAD A CULVERT AND THE CAR THEN BOUNCED INTO A CORNFIELD. AIRBAGS DEPLOYED FOR BOTH DRIVER AND PASSENGER. DRIVER HAD BROKEN RIBS AND OTHER BRUISES. PASSENGER HAD CHEST INJURIES FROM WHICH HE DIED COUPLE HOURS LATER. THE INSPECTING OFFICER SAID WITNESSES INSISTED THEY DID NOT SEE BRAKE LIGHTS, AND IF THERE WAS ANYTHING WRONG WITH THE CAR THE DRIVER WOULD HAVE HIT THE BRAKES. DRIVER REMEMBERED THE ACCIDENT, AND WAS AWAKE AND TALKING TO PASSENGER. SHE WAS HOSPITALIZED AND HAD NEUROLOGICAL TESTS AND DID NOT HAVE A STROKE. *AK

Tires › Sidewall
Filed Aug 26, 200311,950 milesGA

BULGE FORMED IN THE SIDEWALL OF THE ORIGINAL FIRESTONE FIREHAWK GTA 02 TIRE, SIZE 205/50R16, AS PROVIDED AS ORIGINAL EQUIPMENT ON MY 2001 FORD FOCUS ZX3. THE BULGE SEEMED TO INCLUDE THE AREA WHERE THE STEEL BELTS JOIN WITH THE SIDEWALL, SO I HAD THE TIRE REPLACED IMMEDIATELY FOR FEAR OF A TREAD SEPARATION EVENT. *NLM

Air Bags › Frontal › Sensor/Control ModuleCrash1 injured
Filed Aug 26, 2003400,000 milesMD

I WAS SITTING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, THE DRIVER IN FRONT OF ME MOVED AND I MOVED BEHIND HIM I MUST HAVE SLIGHTLY TAPPED HIS BUMPER. I AM SAYING MUST HAVE BECAUSE THE OTHER DRIVER KEPT ON GOING AS NOTHING HAD HAPPENED. BOTH AIR BAGS DEPLOYED AND THE PASSENGER BAG CRACKED THE WINDSHIELD. THE DRIVER'S AIR BAG GAVE ME 2ND AND 3RD DEGREES BURNS ON MY LEFT ARM. I CALLED FORD TRYING TO GET THEM TO FIX IT FOR FREE BECAUSE I FEEL THAT THE SWITCH THAT ENABLES THE AIR BAGS IS DEFECTIVE AND BECAUSE THE CAR ONLY HAS 40,000 MILES AND THEIR WARRANTY IS 36,000. FORD TOLD ME TO GET MY INSURANCE TO PAY FOR IT. MY CAR HAS NO DAMAGE WITH THE EXCEPTION OF THE AIR BAGS AND WINDSHIELD. *NLM

Latches/Locks/Linkages
Filed Aug 26, 2003ME

MY FORD FOCUS 2001 SE WILL SUDDENLY LOCK ALL THE DOORS AND I CAN'T GET BACK IN. I BOUGHT THE CAR 3 WEEKS AGO AND WAS ONLY GIVEN ONE KEY. NOW THEY WANT $78 FOR ANOTHER KEY. I THINK IF THAT IS THE ONLY KEY THAT WORKS, I SHOULD HAVE 2. THE DOORS WILL LOCK WITHOUT ME PUSHING THE LOCK BUTTON. *NLM

Electrical System › Starter Assembly
Filed Aug 25, 2003TX

I PURCHASED A 2001 FORD FOCUS IN AUGUST 2001. IN SEPT. 2001 WITH ONLY 2240 MILES ON THE CAR TRANSMISSION SEEMED TO BE SLIPPING AND THE CAR FAILED TO ACCELERATE PROPERLY. HAD IT TOWED TO THE DEALERSHIP AND THEY SAID THERE WAS A LEAK IN TRANSMISSION LINE. THIS WAS REPAIRED. IN OCT. 2002 AT 16416 MILES HEADLIGHTS WOULD NOT COME ON WHEN I TURNED THE SWITCH. SWITCH WAS REPLACED. ABOUT THIS SAME TIME NEW BRAKE PADS WERE REQUIRED. NOV. 2002 AT 17871 MILES THE IGNITION CYLINDER LOCKED UP. CAR WAS TOWED AND IGNITION CYLINDER REPLACED. AUGUST 2003 AT 26757 MILES IGNITION CYLINDER LOCKED UP AGAIN. ONCE AGAIN THE CAR WAS TOWED TO THE DEALER AND IGNITION CYLINDER WAS REPLACED. NOW I HAVE A BUBBLE IN ONE TIRE AND MY BRAKES ARE SQUEALING. WHAT'S NEXT? NOT ONCE HAVE I PICKED MY CAR UP FROM THE DEALER AND IT BEEN WASHED OR VACUUMED OUT. I BOUGHT A NEW CAR BECAUSE I NEEDED RELIABLE TRANSPORTATION. NOW I FEEL LIKE TAKING IT BACK TO THE DEALER AND LETTING THEM KEEP IT. I WONDER HOW MANY FORD EMPLOYEES WOULD BUY A FOCUS?. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 22, 200333,000 milesMI

GAS TANK LEAKS WHILE DRIVING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 20, 200319,843 milesWI

CAR IS A 2001 FOCUS WITH 21,000 MILES. UPON BRAKING, STEERING WHEEL SHUDDERS AND VIBRATES. WAS TOLD THAT CAR NEEDED NEW ROTORS AS THESE WERE WARPED. NO RESOLUTION THROUGH FORD MOTOR COMPANY. NO CAR SHOULD REQUIRE BRAKES AND ROTORS AFTER ONLY 21,000 MILES OF DRIVING. CAR ACTUALLY STARTED DOING THIS AT ABOUT 19,000 MILES AND HAS STAEDILY WORSENED. *AK

Engine and Engine Cooling › Engine
Filed Aug 20, 200349,000 milesPA

2001, FORD, FOCUS STALLED WHILE MERGING INTO TRAFFIC FROM ON RAMP. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 20, 200320,598 milesVA

FRONT WHEEL ROTORS HAD TO BE REPLACED AT 20,598 MILES. BRAKES WERE SQUEALING FROM THE TIME OF PURCHASE (NEW CAR), BUT WE WERE TOLD THAT THEY WOULD "LOOSEN UP" AND BE OKAY --- THEY NEVER DID STOP SQUEALING..WHEN WE INQUIRED ABOUT ANY RECALL, WE WERE TOLD THERE WERE NO RECALLS FROM THE FACTORY WHERE THE CAR WAS MANUFACTURED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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