Page 73 of 74 · complaints 3,601–3,650 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 29, 2000NV

BRAKES MAKE NOISE TOOK TO DEALER 6 TIMES THEN THEY SAID FORD TOLD THEM NOT TO DO ANYTHING. STILL UNFIXED. *AK

Fuel System, Gasoline › Carburetor System
Filed Jul 28, 2000OH

INSTALL AN AFTER-MARKET OIL RECHARGABLE AIR FILTER (IMPROVES AIR FILTRATION AND TRAPS MORE DIRT THAN OE FILTERS). TRIED TO START CAR THIS MORNING AND ENGINE WOULD NOT MAINTAIN REV'S... AND WOULD EVENTUALLY DIE. HAD VEHICLE TOWED TO DEALER. THEY STATED THAT THE MASS AIR FLOW (MAF) SENSOR WAS NOT DEFECTIVE, BUT WAS MADE INOPERABLE BY OIL DEPOSITION RESULTING FROM THE OILED AIR FILTER THAT I HAD INSTALLED (AND THAT ALL SERVICE WOULD NOT BE COVERED BY WARRANTY). SERVICE REP ALSO SAID THAT THEY HAD A TECH SERVICE BULLETIN STATING THAT OIL RECHARGABLE FILTERS SHOULD NOT BE USED IN THE FOCUS (EVEN THOUGH AFTER MARKET PRODUCTS DESIGNED FOR THE FOCUS ARE AVAILABLE). EXCESS OIL IS USUALLY 'BURNED OFF' WHEN RUNNING THE CAR. IN THE FOCUS CASE, THE MAF IS IN SUCH A PLACE THAT IT COLLECTS THE OIL OR ANY OTHER PRODUCT COMING THROUGH THE INTAKE AND COULD BE RENDERED DEFECTIVE BY THE MERE FACT THAT THE ELECTRONICS ARE EXPOSED. OIL CHARGE FILTERS HAVE BEEN USED FOR MANY YEARS. OE MANUFACTURERS ARE AWARE OF THEM... AND IF THEY ARE A PROBLEM, THEY SHOULD BE WARNING CONSUMERS IN THE OWNERS MANUAL NOT TO USE THEM. RESULT OF THIS ATTEMPT TO IMPROVE ON AIR FILTRATION WILL BE OVER $300.00 SINCE THE ADDITION OF THIS COMPONENT 'RUINED' A FORD COMPONENT. SERVICE TECH SAID THAT IF THIS HAD BEEN A MAP SENSOR RATHER THAN A MAF SENSOR, THERE WOULD HAVE BEEN NO PROBLEM. FORD NEEDS TO NOTIFY OWNERS OF THIS 'POTENTIAL PROBLEM' AS OIL CHARGE FILTERS ARE AVAILABLE IN ANY AFTER-MARKET STORE (AUTO ZONE, PEP BOYS.

Structure › Body › Door
Filed Jul 27, 2000MD

DRIVER'S SIDE DOOR WILL NOT OPEN FROM INSIDE. DEALER HAS INSPECTED VEHICLE THREE TIMES. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 26, 2000NM

WHEN DRIVING AT ANY SPEED VEHICLE WILL CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF BRAKES AND POWER STEERING. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 21, 2000MI

THE CAR WAS TAKEN IN ON 07/17/00 FOR MAKING A LOAD SQUEAKING NOISE EVERYTIME YOU COME TO A COMPLETE STOP. THE CAR WAS RETURNED THE SAME EVENING BUT UPON INSPECTION THE SQUEAKING NOISE HAD NOT BEEN FIXED. THE MECHANIC EXPLAINED THAT THEY HAD BEEN SEEING ALLOT OF FOCUS'S WITH SQUEAKY BRAKES AND HE HAD DEGLAZED THE REAR DRUMS AND CHAMFERED THE BRAKE PADS FOR A CORRECTIVE ACTION. HE SAID THAT IF I DRIVE THE CAR FOR A COUPLE OF DAYS THE NOISE MAY GO AWAY AFTER WHAT HE HAD DONE. AND IF THE NOISE DID NOT GO AWAY COME BACK IN AND THEY WOULD REPLACE THE BRAKE PADS. THE NOISE DID NOT GO AWAY AND I RETURNED THE CAR TO THE DEALERSHIP ON 07/20/00 AND WAS INFORMED THAT IT WOULD BE APPROXIMATELY A WEEK BEFORE I WOULD GET MY CAR BACK. THE DEALERSHIP REPRESENTATIVES ALSO TRIED TO TELL ME THAT WHAT THEY WERE DOING WAS BASICALLY COSTUMER P.R. AND THAT IF THE NOISE DOESN'T GO AWAY I MAY JUST HAVE TO PUT UP WITH IT. AS THIS ISSUE IS A DIRECT RESULT OF THE BRAKE PADS BEING MADE OF NEW METAL ALLOYS INSTEAD OF ASBESTOS. MY RESPONSE WAS:" THAN WHY AREN'T ALL OF YOUR CARS ON THE LOT SQUEAKING WHEN THEY STOP AND WHY DON'T I HEAR OTHER NEW CARS MAKING THE SAME NOISE."? I GOT NO REAL RESPONSE TO MY INQUIRY OTHER THAN THE SAME STATEMENT THAT THERE MAY NOT BE ANYTHING THEY CAN DO. I AM CONERNED THAT THEY DO NOT KNOW WHAT IS WRONG AND I COULD EXPERIENCE SOME TYPE OF BRAKE FAILURE LATER ON IF THEY DON'T FIX THIS PROBLEM. *AK

Exterior Lighting › Turn Signal
Filed Jul 20, 2000VA

WHILE DRIVING TURN SIGNAL AND HAZARD LIGHTS ARE INTERMITTENTLY INOPERATIVE WHICH MAY CAUSE A REAR END CRASH. CURRENTLY VEHICLE IS AT DEALER. PLEASE PROVIDE FURTHER INFORMATION.*AK

Unknown or Other
Filed Jul 17, 2000VA

THIS CAR IS THE WORST INVESTMENT I HAVE EVER MADE AND A FRIEND OF MINE BOUGHT THE SAME CAR A FEW MONTHS AFTER ME AND HERS FELL APART AS WELL.THE DEALER HAS DONE NOTHING BUT GIVE BOTH OF US A HARD TIME ABOUT THESE TWO HORROR CARS AND THEY DONT HONOR THE WARRANTIES WE PURCHASED WITH THESE CRAPPY CARS .I CANT WAIT TO GET RID OF THE FORD FOCUS OUT OF MY DRIVE WAY AND NEITHER CAN MY FRIEND .I HOPE YOU WILL INVESTIGATE THESE CARS VERY CLOSELY THEY ARE TERRIBLE. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK( DOT NUMBER: )

Unknown or Other
Filed Jul 17, 2000VA

THIS ACR IS VERY BAD NEWS AND I AM FIGHTING TO GET RID OF IT NOW AND FORD SHOULD BE INVESTIGATED FOR SELLING A VEHICLE THIS UNSAFE AND I WILL NEVER PURCHASE FROM FORD AGAIN.WHEN I TOOK THIS FOCUS IN FOR REPAIR I WAS TOLD THAT SINCE IT IS SO NEW THAT THERE ISNT A MECHANIC THAT REALLY KNOWS HOW TO FIX IT AND THAT THEY WILL GET BACK TO ME WHEN THEY FIND ONE THAT CAN.THIS IS VERY POOR SERVICE WITH A VERY POOR AND UNSAFE CAR.PLEASE LOOK INTO THIS FOR ALL THE PEOPLE THAT WILL HAVE TO GO THROUGFH THIS AS WELL .THANK YOU VERY MUCH.MELISSA. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK( DOT NUMBER: )

Power Train › Manual Transmission
Filed Jul 17, 2000CT

WITH CLUTCH ALL THE WAY IN CAR WILL NOT GO INTO GEAR, WILL NOT COME OUT, AND STALLS. THIS HAS HAPPEND MOSTLY AT LOW SPEEDS IN TRAFFIC MY WIFE AND I ARE VERY WEARY OF DRIVING THE CAR AT ALL NOW, AND WE'VE HAD TO WAIT 4 DAYS BEFORE THE DEALER COULD GIVE US AN APPOINTMENT. THE DEALER HAS ALREADY LOOKED AT THE TRANS. BUT SAID NOTHING WAS WRONG WITH IT.

Visibility › Windshield
Filed Jul 14, 2000CT

WINDSHIELD WIPER WHICH RUBS AGAINST TOUCHES OF THE WINDSHIELD CAUSES THE WINDSHIELD TO CRACK IN THREE DIFFERENT AREAS. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Jul 11, 2000CA

IS IT COMMON FOR A NEW VEHICLE TRANSMISSION TO GO OUT AFTER DRIVING IT FOR ONLY 3 MONTHS? EVEN THOUGH YOU HAVE A BUMPER TO BUMPER WARRANTY, IN A SITUATION LIKE THIS SHOULD MANUFACTURER BE HELD RESPONSIBLE OTHER THAN REPLACEMENT, IS IT SAFE TO ASSUME THAT AFTER OWNING A VEHICLE FOR ONLY 3 MONTHS AND THE TRANSMISSION GOES OUT, A NEW ONE IS INSTALLED, THAT THIS IS A SIGN OF A LEMON? *AK

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Jul 7, 2000TN

WHEN ACCELERATING FROM A STOP CLUTCH SPRING BROKE, CAUSING THE PEDAL TO REMAIN ON THE FLOORBOARD. VEHICLE HAS BEEN IN THE SHOP FOR 8 DAYS. THE PART TO CORRECT PROBLEM IS ON BACK ORDER. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 7, 2000CT

WHEN BRAKING, BRAKES MAKE A LOUD SQUEAKY NOISE, ESPECIALLY IN THE MORNING WHICH COULD POSSIBLY AFFECT THE BRAKING. DEALER CANNOT DETERMINE CAUSE OF THE NOISE. *AK *ML

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 6, 2000FL

VEHICLE INTERMITTENLY WILL COMPLETE SHUT OFF ,USUALLY AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER ,AND BRAKES. DEALER CANNOT DUPLICATE DEFECT.*AK

Fuel System, Other
Filed Jul 6, 2000CA

THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL. CAUSE UNKKNOWN. THE VEHICLE IS ALSO LEAKING FREON. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Jul 6, 2000TN

CONSUMER WAS DRIVING AND THE SPRING IN THE CLUTCH PEDAL BROKE/POPPED UP & HIT THE CONSUMER IN THE LEG. IT MADE THE VEHICLE VERY HARD TO DRIVE.*AK

Unknown or Other
Filed Jul 4, 2000MA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seats
Filed Jun 29, 2000TX

A BAR WAS PUSHING UPWARD FROM THE SEAT INTO THE BACK OF DRIVER WHEN SEATED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WOULD TAKE APPROXIMATELY THREE WEEKS OR MORE BEFORE THEY COULD REPLACE THE SEAT, AND IT WAS OKAY FOR CONSUMER TO DRIVE UNTIL THEN. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Vehicle Speed ControlCrash1 injured
Filed Jun 24, 2000OH

CAR ACCELERATED ON OWN/CAUSED MAJOR ACCIDENT/FORD REFUSES RESPONSIBLITY. *AK

Air Bags › Frontal
Filed Jun 23, 2000VA

WHILE TRAVELING AIR BAG INDICATOR LIGHT WOULD FLASH INTERMITTENTLY. DEALER REPLACED STERRING WHEEL. PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 23, 2000TX

WHILE DRIVING ACCELERATOR PEDAL BECAME STUCK. VEHICLE WAS PICKING UP SPEED. SHIFTED INTO NEUTRAL TO SLOW VEHICLE DOWN. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED THE PROBLEM WAS THE CRUISE CONTROL. ORDERING PARTS TO REPLACE THE CRUISE CONTROL. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 19, 2000NJ

CAR OFF AT REFUELING. AFTER FILL-UP, CAR STARTED AND FUEL GAUGE READS EMPTY AND LOW-FUEL INDICATOR ILLUMINATES. DEALER REPLACED SENDER&FUEL PUMP AND THIS HAS NOT RESOLVED THE PROBLEM. AFTER DRIVEN SEVERAL MILES (>10) FUEL GAUGE WORKS AGAIN. CUSTOMER TOLD TO DEAL WITH IT.*AK

Vehicle Speed Control
Filed Jun 18, 2000CA

I WAS EXITING HIGHWAY 99 IN MODESTO, CA AND THE SPEED CONTROL FAILED TO DISENGAGE WHEN I APPLIED THE BRAKES I THEN EXITED THE HIGHWAY OFFRAMP AT 70 MPH AND THE CAR WOULD NOT SLOW DOWN EVEN THOUGH MY FOOT WAS STRONGLY APPLIED TO THE BRAKES. I SPED THROUGH AN INTERSECTION CONTINUING AT 70 MPH AND MY ONLY OPTION WAS TO RE-ENTER THE HIGHWAY ON-RAMP ON THE OTHER SIDE OF THE INTERSECTION. FINALLY, I DISENGAGED SPEED CONTROL BY PRESSING THE "OFF" BUTTON ON THE STEERING WHEEL BEFORE I REAR-ENDED OTHER CARS ENTERING THE HIGHWAY. THIS VEHICLE'S SPEED CONTROL WAS PREVIOUSLY SERVICED AS PART OF A RECALL. IF THERE HAD BEEN OTHER VEHICLES IN THE INTERSECTION WHEN I EXITED THE HIGHWAY, I MAY HAVE KILLED MYSELF AND ANOTHER DRIVER. IT WAS A VERY FRIGHTENING EXPERIENCE. I OWN A FORD FOCUS ZTS WITH A MANUAL TRANSMISSION. I WILL BE TAKING THE VEHICLE TO THE DEALERSHIP ON 6/19/00. I JUST THOUGHT I SHOULD REPORT WHAT MAY BE A DEADLY DEFECT IN THE SPEED CONTROL OPTION. *AK

Vehicle Speed Control
Filed Jun 13, 2000NC

CONSUMER WAS TRAVELING ABOUT 68MPH AND CRUISE CONTROL GOT STUCK. CONSUMER RAN OFF INTO THE SHOULDERS OF THE ROAD TO PREVENT FROM HITTING ANOTHER VEHICLE. ALSO, VEHICLE SHOOK AND VIBRATED WHEN DRIVING AT SPEED OF 50 MPH AND OVER. *AK

Suspension › Rear
Filed Jun 13, 2000TX

NOISES COMING FROM REAR SUSPENSION ( DRIVERS SIDE). INITIALLY NOISE APPEARED DURING RIGHT TURNS AT LOW CORNER SPEEDS. NOW THE NOISE IS APPARENT OVER DIPS AND UNEVEN SURFACES. ACCOMPANIED BY THESE NOISES ARE MOVEMENT IN THE REAR SUSPENSION. THE SUSPENSION FEELS AS THOUGH IT IS OUT OF ALIGNMENT. RIDE AND HANDLING HAVE CHANGED DUE TO NOISE. CAR RIDES LOPSIDED AT TIMES AND RUNS WIDE IN CORNERS AT HIGHER SPEEDS. THERE IS INCREASED BODY MOTION IN REAR AT SPEEDS ABOVE 65. THE INITIAL ESTIMATE OF PROBLEM, BY DEALERSHIP SERVICE DEPT., CONCLUDED THAT THE REAR SPRING WAS OUT OF ALIGNMENT. HOWEVER, THE REPAIR DID NOT RESOLVE THE SUSPENSION PROBLEM. I BELIEVE THE PROBLEM COULD BE THE AXLE. *AK

Suspension › Front › Wheel Bearing
Filed Jun 9, 2000UT

FORD DEALER DID NOT PROVIDE CONSUMER WITH NECESSARY INFORMATION, AND CONSUMER FELT THAT WHEEL COULD HAVE COME OFF. *AK

Structure › Body › Door › Hinge and Attachments
Filed Jun 8, 2000PA

MOULDING ON THE RIGHT REAR PASSENGER DOOR FELL OFF. *MJS

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 6, 2000MI

VEHICLE TOTALLY LOSES POWER WHILE DRIVING, SOMETIMES FOR A SPLIT SECOND AND SOMETIMES PERMANENTLY. IT ALSO AT TIMES WILL NOT RESTART AFTER BEING SHUT DOWN WITHOUT REPEATED ATTEMPTS. THIS VEHICLE DOES HAVE A MANUAL TRANSMISSION. DEALER HAS NO CLUE AS TO WHY. ALSO REAR DRIVER SIDE DOOR REPEATEDLY WONT OPEN FROM THE OUTSIDE OF THE VEHICLE. *AK

Air Bags › FrontalCrash2 injured
Filed Jun 6, 2000WA

TRAVELING 5-10MPH WHEN AIR BAGS WENT OFF BEFORE I HIT OTHER CAR. CAUSED 2ND AND 3RD DEGREE BURNES TO BOTH PEOPLE WITH NO DAMAGE TO OUT SIDE OF CAR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 1, 2000GA

BRAKES ARE INOPERABLE. WHEN CONSUMER APPLIES BRAKES PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. *AK

Equipment › Appliance › Air Conditioner
Filed May 31, 2000IL

WHEN THE AIR CONDITIONING IS ON, THERE IS A LARGE AMOUNT OF CONDENSATION DRIPPING BEHIND THE CENTER COLUMN AND ONTO THE GAS PEDAL CAUSING IT TO BE VERY SLIPPERY.

Visibility › Windshield Wiper/Washer
Filed May 30, 2000IL

WINDSHIELD WIPERS WOULDN'T WORK WHILE DRIVING IN A RAIN STORM. DEALER WAS CONTACTED & APPOINTMENT WAS MADE FOR VEHICLE TO BE INSPECTED. OWNER LEARNED THAT THERE WAS A RECALL FOR THIS PROBLEM ISSUED FOR HER VEHICLE, IT WAS RECEIVED AFTERWARDS. *AK *ML

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 30, 2000FL

FUEL PUMP MALFUNCTIONED, CAUSING THE VEHICLE TO STALL UENXPECTEDLY WHICH MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Linkages › Tie Rod Assembly
Filed May 30, 2000IL

THE DRIVER SIDE TIE ROD AND AXLE COLLAPSED WHILE DRIVING THE VEHICLE, LOSS OF CONTROL RESULTED IN ACCIDENT. YH

Power Train › Driveline
Filed May 29, 2000CD

THE FAILURE OF THE SEAL ALLOWED DIFFERIENTIAL FLUID TO LEAK OVER THE RIGHT SIDE BRAKE COMPONENTS CAUSING THE VEHICLE TO HAVE NO BRAKES ON A CORNER. NLM

Suspension
Filed May 26, 2000CA

VEHICLE VIBRATED UPON STARTING AND DRIVING. MORE ACCELERATION CAUSED VIBRATION TO WORSEN. ALSO, VEHICLE APPEARED TO BE SLIPPING OUT OF GEAR WHILE REMAINING IN DRIVE. VEHICLE IS AT DEALER'S SHOP AT THIS TIME. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed May 22, 2000CO

MASTER CYLINDER IS BLEEDING. MANUFACTURER NOTIFIED AND INFORMED DEALER THAT THEY ARE AWARE OF THE PROBLEM FROM OTHER VEHICLES. PARTS DELAYED BECAUSE THEY WERE BEING ADJUSTED BY FORD. VEHICLE REPAIRED. *AK *ML

Vehicle Speed Control
Filed May 19, 2000MD

OWNER WAS NOT NOTIFIED OF RECALL 99V346000. *AK

SuspensionCrash
Filed May 19, 2000MD

WHILE MAKING A LEFT TURN AND UPON APPLYING BRAKES VEHICLE STARTED TO PULL TO THE LEFT, RESULTING IN A COLLISION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed May 19, 2000NJ

IN REVERSE GAS PEDAL STUCK IN DEPRESSED POSITION, SHIFTED TO F,R,F,R,F & HIT WALL. *AK

Suspension › Multiple Axle
Filed May 18, 2000VT

AXLE WHEEL BEARING WILL DISINTEGRATE ON HIGHWAY, IT WENT INTO A REAREND CURVE. REPLACED AT NO CHARGE. *AK SECOND WHEEL BEARING WAS DISCOVERED DURING A ROUTINE SERVICE. *YH

Equipment › Appliance › Air Conditioner
Filed May 16, 2000FL

CARPET ON PASSENGER'S SIDE WAS WET. CONTACTED DEALER, THEY INSTALLED A BOX TO CATCH THE MOISTURE OF THE CONDENSOR. NEXT DAY, COULD SMELL A MUSTY ODOR. HUSBAND HAS A LUNG CONDITION, AND HAS NOT BEEN ABLE TO SIT IN THE CAR. CONTACTED THE MANUFACTURER. MANUFACTURER CLAIMED IT WAS FAULTY WORKMANSHIP FROM THE DEALERSHIP.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 16, 2000PA

ENGINE MAKING TICKING SOUND, DEALER DID NOT LOOK INTO IT, JUST REPLACED ENGINE, THE DAY I GOT THE CAR BACK, IT WAS MAKING A SQUEALING NOISE, TAKE CAR BACK NEXT DAY, AFTER REMOVING TRANSMISSION, AND LEAVING ME WITHOUT A CAR FOR ANOTHER DAY, THEY REALIZED THEY FORGOT TO HOOK UP A HOSE, NOW CAR IS MAKING A GRINDING NOISE ONLY WHEN CLUTCH IS NOT PUSHED IN, NOISE STOPS WHEN YOU PUSH THE CLUTCH IN, CAR GOING BACK IN A FEW DAYS. *AK

Suspension
Filed May 15, 2000FL

SINCE NEW THE CAR MADE A STRANGE BACK-GROUND NOISE, NOT TYPICAL OF A STANDARD MANUAL TRANSMISSION. ONCE A FORD MECANICH TOOK A DRIVE WITH US TO VERIFY AND AGREED ON THE NOISE. AFTER FOUR TIMES THE PROBLEM IS STILL THERE. ALSO THE 4TH GEAR IS HARD TO SHIFT AND THE REVERSE POPS OUT. ALL THE TIMES WE GOT THE CAR BACK WITH THE SERVICE PAPER STATEING: PROBLEM NOT FOUND!. WE DRIVED A SAME MODEL SAME YEAR CAR AT THE GATEWAYFORD LOCATION AND IT DIDN'T CARRY ALL THAT PROBLEMS. LATELY WE ASK THE STORE MANAGER SOME FOR HELP. HE SAD HE'LL HAVE A FORD RAPPRESENTATIVE TO TAKE A LOOK AT THE CAR. THREE WEEKS LATER WE ARE STILL WAITING. WHAT SHALL WE DO?

Vehicle Speed Control
Filed May 11, 2000CA

CONSUMER PURCHASED VEHICLE BRAND NEW. TOOK VEHICLE OFF DEALER'S LOT. WAS LATER CONTACTED BY MANUFACTURER, ADVISING HER OF RECALL 99V346000/ MANUFACTURER'S RECALL 99S35/ CRUISE CONTROL, WHICH SHOULD HAVE BEEN TAKEN CARE OFF BEFORE LEAVING THE DEALER. CONSUMER CONTACTED DEALER CONCERNING RECALL REPAIRS. DEALER REFUSED TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Manual Transmission
Filed May 10, 2000PA

WHILE DRIVING AT 55 MPH AND IN FIFTH GEAR, VEHICLE WILL SHUT OFF AND COMPLETELY DIE. DEALER HAS RUN VEHICLE THROUGH COMPUTER , BUT CANNOT DETECT ANY DEFECTS. THIS IS A REOCCURRING DEFECT. ALSO, FUSE BOX AND MAIN WIRING HARNESS MELTED, ALMOST CAUSED FIRE. *AK *ML

Seat Belts › Front › Buckle AssemblyCrash1 injured
Filed May 10, 2000SC

WHILE DRIVING ON A LOCAL ROAD ANOTHER VEHICLE PULLED OUT FROM A SHOPPING CENTER TO MAKE AN ILLEGAL LEFT TURN AND HIT CONSUMER ON THE PASSENGER'S SIDE. UPON IMPACT, AIRBAGS DEPLOYED, BUT SEAT BELT DIDN'T LOCK OR HOLD THE DRIVER IN PLACE. DRIVER HIT HIS HEAD ON WINDSHIELD. *AK

Vehicle Speed Control
Filed May 8, 2000NY

WHEN DEPRESSING THE BRAKES VEHICLE IDLES HIGH. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Electrical System › Ignition
Filed May 7, 2000OR

FORD FOCUS STOPPED RUNNING WHILE ON BUSY HIGHWAY, COULD HAVE BEEN KILLED

Engine and Engine Cooling › Engine › Gasoline
Filed May 5, 2000AZ

VEHICLE STALLS AND THEN STARTS TO VIBRATE WHILE DRIVING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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