ON SEPTEMBER 3, 2002, AS CONSUMER WAS LEAVING WORK, HE SMELLED GASOLINE AND THE CAR HESITATED WHEN HE ACCELERATED. CONSUMER PULLED INTO A GAS STATION TO GET GAS SINCE THE GAS GAUGE READING WAS BETWEEN 3/8 AND 1/4 FULL. CONSUMER LOOKED UNDER THE CAR AND SAW SOME GAS LEAKING FROM THE CAR. CONSUMER THOUGHT MAYBE THE GAS AND THE SMELL WAS THE RESULT OF SOME SORT OF PRESSURE BUILDUP CAUSING AN OVERFLOW.) HOWEVER, AFTER HAVING THE CAR FILLED UP, HE THEN STARTED THE CAR AND WENT TO PULL AWAY. CONSUMER COULDNOT EVEN PULL AWAY FROM THE PUMP, WHEN HE STEPPED ON THE GAS PEDAL, GASOLINE WOULD POUR OUT UNDER THE CAR FROM THE GAS TANK. CONSUMER HAD THE CAR TOWED TO PACIFICO MARPLE FORD (BROOMALL, PA). THEY DETERMINED THAT THE LEAK PROBABLY WAS DUE TO THE TUBE ASSEMBLY BECOMING DISCONNECTED FROM THE FUEL PUMP. (THAT DIAGNONSIS WAS LATER CONFIRMED.) A NEW TUBE ASSEMBLY WAS INSTALLED AND THE CAR SEEMS TO BE RUNNING JUST FINE, CONSUMER IS SEEKING REIMBURSEMENT.*JB
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
FRONT COIL SPRING BROKE, ALSO CUTTING THE ABS SENSOR WIRE. *JG
REAR BRAKE LIGHTS WENT OUT. CONSUMER REPLACED FUSE, AND WHILE DRIVING STARTED SMELLING SMOKE. CONSUMER HAD TO USE EXCESSIVE EFFORT IN ORDER TO STOP VEHICLE. ONCE STOPPED, CONSUMER TURNED KEY TO OFF POSITION AND ENGINE KEPT RUNNING. CONSUMER THEN REMOVED "REPLACED" BRAKE FUSE, AND ENGINE STOPPED. WITH FUSE REMOVED BRAKE LIGHTS WORKED. BUT, CONSUMER WILL OCCASIONALLY SMELL SMOKE FROM FUSE BOX.*AK
EXCESSIVE WEAR ON FRONT BRAKES. CONSUMER DID ALL HIGHWAY DRIVING, AND HAD TO REPLACE ROTORS AT 30000 MILES.*AK
IGNITION TUMBLER BREAKS AND STEERING WHEEL LOCKS UP. CAN NOT START CAR. HAPPENED AROUND 29,000 MILES FIRST TIME AND 60,000 MILES THE NEXT TIME. I ALSO HAVE A PROBLEM WITH THE CAR STALLING. GOING AROUND CORNERS AND UP HILLS IT IS LIKE THE CAR HAS RUN OUT OF GAS. YOU THEN SLOW DOWN AND IT WILL RETURN TO NORMAL. ALSO HAPPENS ON THE ON AND OFF RAMPS OF HIGHWAYS. VERY DANGEROUS.*AK
ONGOING ISSUE, VEHICLE STALLS, LOSS OF ENGINE POWER IN TUNRS SUCH AS HIGHWAY RAMPS-PARTICULARLY BAD WITH 1/4 TANK OF GAS OR LESS, AT TIMES MUST COAST FOR SOME DISTANCE TO REGAIN POWER. ALMOST REARENDED ON NUMEROUS OCCAIONS. VEHICLE HAS ALSO EXHIBITED STUTTER & STUMLES AT CRUISING SPEED THROUGHOUT LIFE OF VEHICLE. MOST LIKELY FUEL RELATED ISSUE, FUEL PUMP REPLACED AT AROUND 10000, NO IMPROVEMENT. RATHER THAN STALLING IN TURNS, ENGINE OFTEN SEEMS AS IF SIEZED UP, TACH SHOWS AROUNG 900-1200RPMS SENSATION OF ENGINE BRAKING . BIG PROBLEM ON CLOVERLEAFS OF BALT/WASH AREA. ONE AMONGST MANY QUALITY ISSUES T. *AK
SUB FRAME BOLTS LOOSE FROM FACTORY, TRANSMISION SLIPS, BRAKE ROTORS WARPED AND REPLACED 3 TIMES, DLR ADVISED THAT BECAUSE THIS VEH IS BUILT IN GERMANY ITS A HIGH PERFORMANCE VEH AND THE BRAKES WILL NOT LAST MORE THAN 12,000 MILES WITHOUT HAVING TO DO A COMPLETE BRAKE JOB, FORD HAS BEEN CONTACTED ON SEVERAL OCCASSIONS AND HAVE REPEATDLY DENIED THAT THEY HAVE ANY BRAKE ISSUES WITH THIS VEHICLE. *AK
THE TRUNK RELEASE BUTTON FAILS TO WORK, NOW THE LOCK IS MALFUNCTIONING ALSO.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN ENTERING A DRIVEWAY OWNER PROCEEDED FORWARD WHEN VEHICLE ACCELERATED OUT OF CONTROL, STRIKING A WALL. BOTH AIR BAGS DEPLOYED FROM EXTENT OF IMPACT. PLEASE DESCRIBE DETAILS. *AK
CONSUMER STATES AIRBAG LIGHT HAS BEEN ON SINCE PURCHASE OF VEHICLE, DEALER NEVER REPAIRED IT.*JB *YH
BOTH EXTERIOR MIRRORS GO OUT OF ADJUSTMENT, DEALER UNABLE TO REMEDY.*JB CONSUMER STATES THE INSIDE MIRROR PARTS HAD ALWAYS FELL OFF, THE DEALER NEVER TRIED TO FIX OR REPLACED THEM. *YH
BOTH REAR WHEEL BEARINGS HAD TO BE REPLACED.*AK *JB
IGNITION SWITCH LOCKED UP ON START UP OF VEHICLE. DEALER REPLACED IGNITION SWITCH.*JB CONSUMER STATES THE KEY HAS ALWAYS BEEN HARD TO FIT AND TURN. *JG
CONSUMER STATES THE FRONT ROTORS WERE REPLACED DUE TO VIBRATION. *JB *YH
I'VE HAD ONGOING PROBLEMS WITH THE WHOLE CAR AND NO ONE WILL HELP ME. NO SAFETY DEFECT LISTED. *AK
WHEN REMOVING KEY FORM IGNITION, IT STUCK. EVEN A LOCKSMITH COULD NOT REMOVE KEY.CONTACTED DEALERSHIP. THIS WAS A COMMON PROBLEM.*AK
ALL FOUR DOORS LOCK AUTOMATICLY AFTER GETTING INTO VEHICLE. WHEN TRYING TO GET OUT OF VEHICLE THE DOOR BECOMES STUCK, UNABLE TO OPEN WITH KEY ON THE OUTSIDE OF DOOR. PULLED WINDOWS, STILL COULD NOT OPEN DOORS.*AK *JB
I BEG OF YOU RECALL THIS CAR. IT WILL EVENTUALLY KILL SOMEBODY AND THEIR CHILDREN. NO SAFETY DEFECT LISTED. *AK
WHILE DRIVING IN A FRONTAL IMPACT AIR BAG DEPLOYED AND LIQUID THAT CAME OUT BURNED DRIVER.*AK
CONSUMER HAVING SAME PROBLEM WITH POWER TRAIN CONTROL MODULE AS LISTED IN RECALL 00 F 001 000. *AK
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUTDOWN. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHILE DRIVING AND NO WARNING FUEL TANK CRACKED, CAUSING FLUID TO LEAK ONTO EXHAUST PIPE. DEALER NOTIFIED. *AK
CAR STALLS WHEN GAS TANK GUAGE READS SLIGHTLY OVER 1/4 TANK MARK. EXPECIALLY ON HARD RIGHT HAND TURNS. DEALER SAID IT WAS FUEL PUMP IN GAS TANK.....OCCURRED AT 36000 MILES +/-. ALSO OCCURS ON STRAIGHT OF WAYS. I DIDN'T GET EXTENDED WARRANTY....SURELY THEY CAN MAKE A BETTER FUEL PUMP. I MAY HAVE TO PAY TO HAVE THIS FIXED, BUT I HAVE HEARD THAT FOCUS HAS HAD A RECALL BECAUSE OF STALLING ENGINES......I HAVEN'T GOTTEN A NOTICE.*AK
FRONT BRAKE PADS AND ROTORS NEEDED REPLACEMENT AFTER 30000 MILES. THERE WAS NO INDICATION OF WEAR UNTIL GRINDING SOUND WAS HEARD FROM THE FRONT BRAKES. BY THAT TIME ROTORS COULD NOT BE REPAIRED, AND NEEDED TO BE REPLACED.*AK
WHILE DRIVING AT 5-10 MPH FRONT PASSENGER'S SIDE WHEEL BROKE AND FELL OFF THE VEHICLE, BOLTS SHEARED OFF. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
AT 65 TO 70 MPH WHEN APPLYING BRAKES VEHICLE SHAKES AND MAKES A GRINDING NOISE UPON SLOWING DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
AIRBAG SENSOR LIGHT HAS ILLUMINATED 5 TIMES. CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED.*AK
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN. *AK
WHILE DRIVING THERMOSTAT WENT FROM REGULAR TEMPERATURE TO HOT. AFTER VEHICLE WAS TURNED OFF BY ITSELF A FEW TIMES IT CAUGHT ON FIRE.*AK *YH
VEHICLE WOULD STALL WHILE DRIVING AT ANY MULTIPLE SPEEDS. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AIR BAGS DEPLOYMENT CAUSES INJURIES.*AK
WHILE DRIVING AT 30 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE HEAD ON, BUT NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *AK
CONSUMER WAS UNABLE TO TURN KEY IN IGNITION, IT HAD STUCK.CONTACTED DEALER. IGNITION SWITCH CYLINDER HAD BROKEN. REPLACED PART.BUT PROBLEM REOCCURRED.*AK
WHILE DRIVING 45MPH FRONT AXLE CRACKED.*AK
WHILE DRIVING 45MPH REAR BRAKES FAILED, HAD EXTENDED STOPPING DISTANCE. *AK
THE PROBLEM WITH MY IGNITION HAPPEN TWICE A YEAR APART. I WAS NOT COMPENSATED FOR THE REPAIR BECAUSE MY CAR WAS NOT UNDER WARRANT; HOWEVER THE FORD RELATIOIN DEPARTMETN AND THE DEALERSHIP AGREED THAT THIS IS A DEFECT. I WAS COMPENSATED THE A YEAR AGO THE FIRST TIME IT HAPPEN. I AM REQUESTING THAT I BE REFUNDED THE AMONUT OF 368.65. THIS WAS THE FEE FOR THE REPAIR. I ALSO WANT FOR FORD TO BUY THE CAR BACK BECAUSE THERE ARE MANNY REPORTED DEFECTS.
WHEN DEPRESSING GAS PEDAL VEHICLE WOULD GAIN SPEED. CONSUMER REALLY NOTICED IT WHEN AIR CONDITIONER WAS RUNNING. DEALER HAS BEEN CONTACTED, BUT COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
OWNER NOTICED A PUDDLE UNDERNEATH VEHICLE AFTER PARKING FOR SEVERAL HOURS. GAS TANK WAS LEAKING. FUEL HAD LEAKED ALL OVER THE EXHAUST PIPE, AND OTHER AREAS UNDERNEATH. *AK THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY THREE TIMES. CONSUMER TOOK THE VEHICLE TO THE DEALER AND REPLACED FUEL INJECTION SYSTEM ,THE ENTIRE GAS TANK AND FUEL DELIVERY SYSTEM BUT THE PROBLEM STILL OCCURRED. *YH
CONSUMER UNABLE TO TURN KEY IN IGNITION SWITCH AS A RESULT OF KEY CYLINDER LOCKING UP. CONTACTED DEALER.REPLACED PARTS 3 TIMES; BUT PROBLEM REOCCURRED. *AK
VEHICLE INVOLVED IN MINOR IMPACT OF FRONT WHICH DIDN'T CAUSE ANY DAMAGE TO EITHER VEHICLE. BOTH DUAL AIR BAGS DEPLOYED, SHATTERING WINDSHIELD AND SPEWING GLASS OVER ENTIRE VEHICLE. PLEASE DESCRIBE DETAILS. *AK
FUEL PUMP HAS BEEN GOING BAD. BAD DESIGN.*AK
CONTROL ARM FAILURE RESULTED IN TIRES NEEDING TO BE REPLACED, THOUGH THEY HAD LESS THAN 20,000 MILES. FORD WOULD NOT WARRANTY THEM AND FIRESTONE WOULD NOT HONOR WARRANTY DUE TO DAMAGE BEING CAUSED BY DEFECT IN THE CAR. THE PROBLEM WITH THE ENGINE STARTING AND/OR DYING HAS JUST BEGUN IN RECENT MONTHS AND SEEMS TO BE GETTING WORSE.*AK
IN APRIL OF 2000 THE FIRST PROBLEM WAS ENCOUNTERED WHEN THE CAR LOST ELECTRICAL POWER AND WENT ON AUXILLARY POWER- I WAS TOWED TO THE DEALER AND THE ALTERNATOR WAS FOUND TO BE THE CAUSE OF THE POWER FAILURE - BOTH ALTERNATOR AND BATTERY WERE REPLACED WITH NO FURTHER PROBLEMS TO REPORT AS OF YET. SECOND PROBLEM ENCOUNTERED WHILE IDLING I NOTICED THE FAN WAS NOT TURNING ON TO COOL THE ENGINE DOWN- I BROUGHT CAR TO DEALER IN JANUARY OF 2002 WHERE I WAS TOLD THAT THERE WAS A PROBLEM WITH THE FAN RELAY SWITCH WHICH WAS REPLACED TO MY SATISFACTION. NO FURTHER PROBLEMS HAVE SURFACED WITH COOLING SYSTEM. THIRDLY AND MOST TROUBLING IS MY EXPERIENCE WITH THE AUTOMATIC TRANSMISSION. I HAD NOTICED THE TRANSMISSION SLIPPING IN EARLY 2002 (JAN) AND HAD THE DEALER LOOK AT IT- THEY TOLD ME THE FLUID LEVEL WAS LOW AND ADDED A QUART AND TEST DROVE - IMMEDIATE AFTERWARDS CHANGED GEARS GREAT - AS TIME WENT ON I NOTICED IT AGAIN- I MADE AN APPOINTMENT WITH THE DEALER- BEFORE THE APPOINTMENT THE CAR STARTED WORSENING UNTIL COMPLETE TRANSMISIION FAILURE OCCURED. THE CAR WAS TOWED TO DEALER WHER IT WAS WORKED ON FOR ABOUT 3-5 DAYS - A NEW TRANSMISSION WAS SUPPOSED TO BE INSTALLED (4/2002). 2000 MILES LATER AND 4 MONTHS SAME PROBLEM SURFACING AGAIN!! I HAVE AN APPOINTMENT IN THE MORNING HOPEFULLY THE PROBLEM WILL BE ADDRESSED. I BELIEVE THIS PROBLEM IS A SAFETY CONCERN AND AN ACCIDENT WAITING TO HAPPEN- SO FAR I HAVE BEEN LUCKY ENOUGH TO ESCAPE INJURY OR DEATH. THERE ARE OVER 60 INCIDENT REPORTS LIST
IGNITION LOCKED UP, AND CONSUMER COULD NOT TURN THE KEY. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
AT ANY SPEED VEHICLE WILL STALL. VEHICLE WILL STAY OFF UNTIL IT IS PULLED OVER AND RESTARTED. CONTACTED DEALER. *AK
I RECEIVED SEVERE 2ND DEGREE BURNS TO MY LEFT ARM AND HAND WHEN MY STEERING WHEEL AIRBAG DEPLOYED DURING A 35 MPH COLLISION IN WHICH MY FRONT RIGHT STRUCK ANOTHER VEHICLE TURNING IN FRONT OF ME IN HIS REAR RIGHT. *AK
WHEN I GET CLOSE TO 1/4 OF A TANK OF GASOLINE, MY CAR BEGINS TO DIE OR SPUTTER. IT HAS DIED SEVERAL TIMES AND WONT RESTART. THE OTHER DAY I WAS COMING OFF AN EXIT RAMP FROM THE HIGHWAY AND IT DIED COMING AROUND THE SHARP TURN. I WAS ALMOST HIT BY SEVERAL CARS WHILE TRYING TO GET THE CAR STARTED LONG ENOUGH TO MOVE IT OFF THE RAMP. AFTER ABOUT 20 OR SO TIMES OF TURNING THE IGNITION AND GUNNING THE PEDAL, I GOT IT MOVED INTO A SAFE AREA OFF THE HIGHWAY. IT TOOK ABOUT 45 MINUTES AND A LOT OF CONK OUTS TO GET IT MOVED. I WAS STRANDED AND VERY ANGRY. I WAS EVEN MORE ANGRY WHEN I GOT HOME AND DID A LITTLE RESEARCH TO FIND THAT THIS SAME COMPLAINT HAS BEEN MADE TO FORD/NHTSA AND NEVER REPORTED TO THE PUBLIC. I HAVE HAD 6 RECALLS THIS YEAR ON THIS [XXX] CAR AND I AM VERY CONCERNED FOR MY SAFETY NOW. I GOT THE CAR BECAUSE OF ITS GREAT RATINGS FOR SAFETY- NOW I AM AFRAID EVERYTIME I PUT MY SON IN THE CAR OF IT BLOWING UP ON ME. I WANT TO GET RID OF IT BUT I CANT BECAUSE I OWE MORE ON THE LOAN THEN I CAN GET FOR TRADE IN (MY GUESS IS THE VALUE OF THE CAR HAS TOTALLY FALLEN BECAUSE OF ALL THESE RECALLS). I AM SO ANGRY WITH FORD AND I AM AFRAID FOR MY SAFETY WHILE DRIVING THIS CAR. PLEASE DO SOMETHING ABOUT THIS! THANK YOU. OH AND THE GAS GAUGE NEVER READS CORRECTLY. I HAVE TO COUNT MY MILES TO MAKE SURE I AM OKAY ON GAS BETWEEN FILL UPS. THE GAUGE WILL JUST DROP TO BELOW E AND THE LIGHT COMES ON FOR NO REASON. THEN AFTER A BIT OF DRIVING IT WILL GO BACK TO NORMAL. VERY ODD.*AK INFORMATIO
I HAVE NOT BEEN IN AN ACCIDENT DUE TO THE FREQUENT STALLING OF MY FORD FOUCS (AT VARRYING RATES OF SPEED). HOWEVER, IT IS A HAZARD TO ALL FOCUS OWNER'S AND ALL THOSE WHO USE THE STREETS AND HIGHWAYS. I FOUND NO OTHER FORUM TOO COMPLAIN OR FOREWARN.*AK
ENGINE REVVED AND VEHICLE JERKED 4 TIMES, VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →