Page 52 of 74 · complaints 2,551–2,600 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic › Foundation Components
Filed Oct 11, 2002AZ

CONSUMER BRAKES DO NOT FUNCTION PROPERLY IF APPLIED AT SPEEDS OF 40 MPH OR OVER. VEHICLE WILL NOT SLOW DOWN OR STOP UNLESS BRAKES ARE APPLIED WITH EXTREME FORCE. CONSUMER HAS HAD TO REPLACE PADS EVERY 3 MONTHS. MR

TiresCrash
Filed Oct 10, 2002LA

VEHICLE STARTS GIVING A ROCKING MOTION. THIS FAILURE WAS DUE TO THE TIRE BECOMING DETACHED. THE DEALERSHIP REPLACED TIRES BUT THE PROBLEM STILL OCCURED CAUSING AN ACCIDENT. PLEASE DESCRIBE DETAILS. MR

Fuel System, Gasoline
Filed Oct 10, 2002LA

VEHICLE WILL SHUT DOWN DUE TO THE FUEL SYSTEM FAILING. THE FUEL SYSTEM WAS REPLACED BY THE DEALERSHIP BUT THE FAILURE STILL PERSIST. PLEASE DESCRIBE DETAILS. MR

Power Train › Manual TransmissionCrash
Filed Oct 10, 2002NY

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL ACCELERATE AND IT WILL BE HARD FOR THE CONSUMER TO GET CONTROL OF THE VEHICLE. DEALER NOTIFIED. MR

Suspension › Front › Shock Absorber
Filed Oct 9, 2002OH

CONSUMER STATES ABS LIGHT HAS ILLUMINATED, VEHICLE SHIMMY'S, CONSUMER NOTICED THAT THE RIGHT REAR WHEEL IS WOBBLING. CONSUMER STATES THAT THE WHEEL BEARING GOT SO HOT IT MELTING THE HUB CAP OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 9, 200282,500 milesKS

THE VEHICLE STALLED WHILE DRIVING AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO NOTICED BLACK BUILD UP IN THE TANK. *MR *NLM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 9, 2002CA

AFTER 3,000 OR 4,000 MILES BRAKES START JUMPING. NEED CHANCHE DISC(L,R)SERVICED. REPORTED THEY SAID NEED TO SEND TO MACHINE SHOP. MR

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Oct 9, 2002TX

MR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 9, 2002NH

THE LATCHES OF THE BACK DOORS WILL NOT RELEASE FROM THE LOCKED OR UNLOCKED POSITION. THIS MAKES IT IMPOSSIBLE TO KEEP THE DOORS CLOSED EVEN WHILE IN MOTION. CONSUMER USES A BUNGEE CORD TO KEEP THE DOORS FROM OPENING. CONSUMER IS UNABLE TO GET ANY SATISFACTION FROM FORD COMPANY. *JG

Air Bags › Frontal
Filed Oct 8, 2002NJ

CONSUMER STATES WHILE TRAVELING AT 10 MPH CONSUMER HIT A CURVE, AND BOTH PASSENGER AND DRIVERS SIDE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR

Power Train › Manual Transmission
Filed Oct 8, 2002NC

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE TRANSMISSION START SLIPPING AND DOWNSHIFTING. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR

Electrical System › Ignition
Filed Oct 8, 2002CA

ENTIRE IGNITION NEEDED TO BE REPLACED. FORD PART XS4Z*11582*AA CYL ASSY STRG COL IGN LOCK. WARRANTY EXPIRED AT 36K MILES - CAR IS ONLY 26 MONTHS OLD! MR

Electrical System › Ignition
Filed Oct 7, 2002MI

CONSUMER STATES THAT THE IGNITION KEEPS LOCKING UP. *MR

Unknown or Other
Filed Oct 6, 2002GA

2000 FORD FOCUS. *PH *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS *768159

Suspension › Multiple Axle
Filed Oct 4, 2002CA

PASSENGER REAR TIRE MAKING NOISE AND WOBBLING. VEHICLE HARD TO CONTROL. PROBLEM WITH WHEEL BEARING. *MR

Electrical System › Ignition
Filed Oct 4, 2002MA

CONSUMER HAS HARD TIME STARTING UP VEHICLE. *MR

Service Brakes, Hydraulic › Foundation Components
Filed Oct 2, 2002FL

CONSUMER STATES WHILE DRIVING 45MPH HAD EXTENDED STOPPING AND HEARD A GRINDING NOISE. NLM

Wheels
Filed Oct 2, 2002GA

HAD TO HAVE REAR WHEEL ASSEMBLY FIXED. RADIO AND AIR CONDITIONER WORKED SOMETIMES AND SOMETIMES NOT. THERE WERE NUMEROUS OTHER RECALLS ON THE CAR, WHICH MADE THE CAR FALL UNDER THE DESCRIPTION OF A LEMON. FORD WOULD NOT RESPOND TO COMPLAINTS. CAR WAS RETURNED AND PAPERS WERE FILED UNDER THE LEMON LAW AND NO ANSWER HAS EVER BEEN RECEIVED. LOAN STILL GOES AGAINST MY CREDIT. HOW CAN I GET A RESPONSE FROM THEM? WHAT DO I DO FROM HERE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768026

Wheels › Hubcap/Cover
Filed Oct 1, 2002IL

WHEELS OR POSSIBLY THE HUBS ARE MAKING A RUMBLING NOISE WHILE BEING DRIVEN. NLM

Engine and Engine Cooling
Filed Oct 1, 2002IL

THE VEHICLE HAS A TENDENCY TO STALL OR HESITATE WITHOUT WARNING. THE VEHICLE HAS BEEN IN THE DEALERSHIP (5) TIMES WITH ANOTHER APPOINTMENT SCHEDULED. NLM THE VEHICLE ALSO STALLS FROM A DEAD STOP TO GO AND DURING SPEEDS OF 20-35 MPH. SCC

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 30, 2002OH

CONSUMER STATES THAT VEHICLE STALLED. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *MR

Seat Belts › Front › AnchorageCrash1 injured
Filed Sep 30, 2002IL

CONSUMER STATES THAT DURING A VEHICLE ACCIDENT THE FRONT SEAT BELTS BUCKLES WILL NOT LATCH PROPERLY CAUSING INJURIES TO THE CONSUMER. DEALER NOTIFIED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 30, 2002IL

VEHICLE STALLS INTERMITTANTLY AT 20-35 MPH. VEHICLE HAS BEEN TAKEN TO DEALER 2-3 TIMES, NO PROBLEM WAS FOUND. NLM

Suspension › Front
Filed Sep 30, 2002IL

CONSUMER STATES WHEN TURNING IN EITHER DIRECTION THERE IS NOISE COMING FROM THE FRONT END. VEHICLE HAS NOT BEEN EXAMINED BY DEALER. NLM FORD CHECKED AND SAID THAT THE PROBLEM WAS FROM AN ACCIDENT ON 3-9-2002. MR

Power Train › Manual Transmission
Filed Sep 29, 2002GA

THE VEHICLE WOULD NOT GO INTO GEAR INTERMITTENTLY. ON 01/16/01 THE BOOT AROUND THE SHIFTER WAS TORN AND THE DEALER HAD ORDERED A NEW REPLACEMENT BOOT COVER. *YH

Steering › Rack and Pinion
Filed Sep 25, 2002NC

I PURCHSED THIS CAR NEW AND HAVE HAD NOTHING BUT PROBLEMS. I KEPT TELLING THE SERVICE PEOPLE THAT THE TIRES WERE WEARING FUNNY AND THEY TREATED ME LIKE I WAS STUPID. EVENTUALLY, WHEN THE RACK AND PINION STEERING WENT OUT THEY REALIZED THAT THERE WAS A PROBLEM. BOTH HEADLIGHTS HAVE HAD THE RUBBER REPLACED. THE WIPER MOTOR HAS BEEN REPLACED. THE CAR STARTED HESITATING AND I FOUND THE PVC HOSE WAS MELTED AND THEY COULDNT SEEM TO FIND A REPLACEMENT PART UNTIL I GOT REALLY ANGRY. THE CAR KEPT HESITATING AND IT GOT WORSE. I TRIED EVERYTHING.. REPLACED THE PLUGS, FUEL FILTER. AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO ANOTHER DEALER AND HE PUT IT ON THE MACHINE AND 2 CYLINDERS WERE STUCK. AFTER CHECKING FURTHER, HE DISCOVERD THE PLUG WIRES WERE MELTED! THE TRANSMISSION HESITATES AT TIMES BUT THE SERVICE PEOPLE SAY THEY CANT DUPLICATE THE PROBLEM, IT MUST JUST BE THE WAY I DRIVE. THE FORD FOCUS IS A LEMON AND FORD NEEDS TO MAKE IT RIGHT WITH ALL THE CONSUMERS. NLM

Electrical System › Ignition
Filed Sep 25, 2002MI

UNABLE TO PUT KEY IN IGNITION. 2 DEALERS SAID ITS HAPPENS ALL THE TIME. TOWED TO DEALER AND IT HAS TEAKEN 2.5 DAYS TO GET DONE. THERE IS A TECHNICAL SERVICE BULLETIN OUT ON THIS. NLM

Tires
Filed Sep 24, 200261,000 milesOH

WHILE DRIVING THE VEHICLE AT ANY SPEED, STRONG CHEMICAL FUMES SPREAD THROUGH OUT THE VEHICLE. THE DEALER HAS BEEN MADE AWARE OF THE PROBLEM. NLM THE TIRE ROD HAS LOOSENED, THE BATTERY HAD BLOWN, AND THE ENGINE LIGHT HAD STAYED ILLUMINATED. SCC

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Sep 24, 2002KY

CONSUMER STATES THAT JACK EQUIPMENT DOES NOT INCLUDE THE PROPER SIZE LUG NUT WRENCH. INCLUDED WRENCH IS TOO SMALL AND CONSUMER HAS NOT BEEN ABLE TO FIND PROPER SIZE ANYWHERE. MFR ADVISED CONSUMER THAT IT'S THE DLR'S RESPONSIBILITY. DLR ADVISED CONSUMER THAT THEY ARE NOT ABLE TO LOCATE THE PROPER SIZE WRENCH. VEHICLE'S TIRES ARE THE ORIGINAL/16 INCH.

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Sep 24, 2002CA

7/00- TAPE WAS STUCK IN STEREO, HAD TO REPLACE STEREO. 3/01- HAD TO REPLACE FRONT BRACK PADS AT 11000 MILES. 11/01- IGNITION LOCKED ON VEHICLE. HAD TO REPLACE IGNITION. 3/02- TRANSMISSION WAS NEUTRALIZING WHEN DRIVING. HAD TO REPLACE TRANSMISSION. 5/02- CAR WAS STALLING. FORD UNABLE TO DETECT PROBLEM. 9/02- CAR WAS NOT ACCELERATING AND STALLING SUDDENLY- HAD TO REPLACE FUEL PUMP. 9/02- HAD TO REPLACE FRONT BRAKE PADS AND BACK BRAKE SHOES AT 34000 MILES.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 19, 2002VA

ENGINE STALLING WHILE DRIVING ON FREEWAY FOR NO REASON, IT HAPPENED THREE TIMES SINCE I PURCHASED THE CAR AS NEW TWO AND HALF YEARS AGO. FIRST TIME IT HAPPENS, THE CAR WAS ONLY 6 MONTH OLD. I WAS LUCKY THAT ALL THOSE THREE TIMES WHEN IT STALLED I DIDN'T GET INTO ANY ACCIDENT BUT IT'S SCARY WHEN IT HAPPENED ON A BUSY HIGHWAY. I KNOW SOME OTHER FOCUS OWNERS HAD THE SAME PROBLEMS HAPPENED TO THEM TOO. THANKS FOR YOUR TIME AND ATTENTION.*AK

Tires
Filed Sep 19, 2002CA

WHILE DRIVING THE LEFT REAR TIRE LOCKED UP CAUSING THE REAR OF THE CAR TO BREAK LOOSE. INSPECTION REVEALED ~1/8" OF LATERAL MOVEMENT IN THE LEFT REAR WHEEL/HUB ASSEMBLY. DEALERSHIP DETERMINED THAT THE LEFT REAR WHEEL BEARING HAD FAILED. THE FAILURE CAUSED DESTRUCTIVE DAMAGE TO BOTH REAR TIRES, THE LEFT REAR TIRE HAS A SIGNIFICAN FLAT SPOT WILE THE RIGHT REAR HAS A BULGE IN THE SIDEWALL. DEALERSHIP REFUSED TO REPLACE THE TIRES UNDER WARRANTY CLAIMING THAT THE PROBLEM WAS RELATED TO THE FIRESTONE TIRE WARRANTY DESPITE THE FACT THAT THE DESTRUCTION OF THE TIRES WAS A DIRECT RESULT OF THE WHEEL BEARING FAILURE AND NOT IN ANY TIRE FAILURE. *AK

Electrical System › Ignition › Switch
Filed Sep 18, 2002MI

IGNITION SWITCH IS NOT WORKING PROPERLY. AT TIMES CONSUMER IS NOT ABLE TO PUT KEY INTO IGNITION, OTHER TIMES VEHICLE WILL NOT START OR ABLE TO PUT OUT OF GEAR. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. PLEASE PROVIDE FURTHER INFORMATION. *AK

Suspension › Front › Wheel Bearing
Filed Sep 18, 2002SC

WHILE DRIVING AND WITH NO WARNING LEFT REAR WHEEL BEARING SNAPPED, CAUSING TIRE TO WOBBLE. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. *AK CONSUMER STATES THERE WAS EXTENSIVE DAMAGE CAUSED TO THE LEFT REAR WHEEL ASSEMBLY, BEARINGS, HUB, BRAKE SHOES AND WHEEL SPEED SENSOR. *YH

Equipment › Electrical
Filed Sep 18, 2002CA

PLASTIC ASH TRAY BURNED HOLE THRU BOTTOM HOT ASHES DROP BEHIND DASH.

Electrical System › Ignition › Switch
Filed Sep 17, 2002CA

WHEN DRIVING VEHICLE AND TURNING OFF IGNITION WILL LOCK ITSELF, PREVENTING KEY FROM BEING TURNED TO RESTART. VEHICLE HAS BEEN REPAIRED 4 TIMES, AND PROBLEM STILL OCCURRING.*AK

Structure
Filed Sep 17, 2002OH

THERE WAS NOISE IN THE FRONT AND CARGO AREA OF THE VEHICLE, THE TRUNK DID NOT CLOSE EASILY, THE DOORS AND THE BRAKES SQUEAKED. SCC

Air Bags › FrontalCrash1 injured
Filed Sep 16, 2002AL

IN FRONTAL COLLISION THE AIR BAGS DID DEPLOY ON IMPACT, BUT LIQUID FROM AIR BAGS BURNED DRIVER SO BADLY THAT DRIVER WAS HOSPITALIZED.*AK *JG

Electrical System › 12v/24v/48v BatteryFire
Filed Sep 16, 2002NY

VEHICLE STALLED TWICE, THEN ENGINE CAUGHT FIRE IN BATTERY AREA. PLEASE NOTE THAT I LIVE IN CANADA, AND SITE DOES NOT PERMIT CANADIAN ADDRESS. ACTUAL ZIP IS M4K 1M6 IN TORONTO ONTARIO, CANADA. VEHICLE IS TOTAL WRITEOFF. FORD DEALERSHIP DENIED KNOWLEDGE OF FIRE OR STALLING PROBLEMS WITH FOCUS.*AK

Air Bags
Filed Sep 14, 2002KS

THE AIRBAGS DEPLOYED WHEN IT BUMPED ANOTHER CAR IN MY DRIVEWAY. THE WINDSHIELD SHATTERED WHEN THE BAGS DEPLOYED. NLM

Visibility › Windshield
Filed Sep 13, 2002OH

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE WINDSHIELD CRACKED STARTING FROM THE DRIVER SIDE BOTTOM ALL THE WAY TO THE TOP OF THE WINDSHIELD AND DURING RAINY WEATHER WATER LEAKS INTO THE VEHICLE. DEALER NOTIFIED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 13, 2002VA

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE LOOSES POWER CAUSING THE STEERING WHEEL TO LOCK UP. NLM

Wheels
Filed Sep 13, 2002FL

THE BEARINGS ARE BEING REPLACED IN AREAS WHERE SALT IS USED ON ROADS. WHAT ABOUT SALT CONDITIONS ON THE COAST LINE WHERE SALT IS A PROBLEM YEAR ROUND. FORD REFUSED TO REPLACE THE WHEEL BEARINGS , MEANING MORE THAN ONE, UNDER THE RECALL FOR CERTAIN STATES. PLEASE LOOK INTO THIS MATTER AS THE SALT BY THE OCEAN IS A WORST PROBLEM THAN STREET SALT. PLEASE KEEP ME POSTED ON THIS MATTER. NLM

Wheels
Filed Sep 13, 2002ID

THE BEARINGS IN THE LEFT REAR WHEEL ASSEMBLY HAVE FAILED. THE WHEEL IS NOW LOOSE AND THERE IS A GRINDING NOISE AND A NOTICEABLE WOBBLE WHEN DRIVING THE VEHICLE. THE RIGHT REAR HUB ALSO WAS REPLACED LAST WINTER FOR THE SAME ISSUE AT APPROXIMATELY 20,000 MILES. THIS SITUATION CONCERNS ME BECAUSE MY CAR WAS NEVER RECALLED FOR WHEEL BEARING FAILURE(??), YET BOTH REAR WHEELS HAVE NOW FAILED. THIS STRIKES ME AS A SERIOUS SAFETY CONCERN. NLM

Steering
Filed Sep 12, 2002NJ

3 RECALL NOTICES HAD BEEN RECEIVED REGARDING DEFECTS ON DIFFERENT PARTS. CONSUMER WILL FURTHER DETAIL NOTICES. DEALER HAS BEEN NOTIFIED.*AK

Electrical System › Ignition › Switch
Filed Sep 11, 2002OR

WHEN PUTTING KEY INTO THE IGNTION KEY WILL NOT TURN, IT WILL NOT COME OUT OF LOCKED POSITION. CONTACTED DEALER.*AK

Engine and Engine Cooling › Engine
Filed Sep 11, 2002PA

WHILE TRAVELING ON HIGHWAY VEHICLE WILL STALL, AND ENGINE LIGHT WILL APPEAR ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 11, 2002MI

BRAKES SQUEAKED BADLY SINCE THE DAY PURCHASED. CONTACTED DEALERSHIP THEY SAID THEY WERE NEW AND IT WOULD EVENTUALLY STOP. ABOUT 3 MONTHS LATER I HAD TO TAKE THE VEHICLE IN FOR A RECALL AND TOLD THE DEALERSHIP ABOUT THE BRAKES. THEY TOLD THEY WERE AWARE OF A PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS, BUT WERE ANTICIPATING A RECALL. NOW I HAVE TO HAVE MY FRONT PADS AND ROTORS REPLACED. THE MECHANIC TOLD ME HE TOO WAS AWARE OF A NUMBER OF VEHICLES LIKE MINE THAT WERE BEING SERVICED FOR THE SAME PROBLEM. I CNATCTED THE CUSTOMER SERVICE DEPT. AT FORD AND TOLD ME UNTIL AN OFFICIAL RECALL WAS IMPLEMETED THEY COULD DO NOTHING.*AK

Power Train › Automatic Transmission
Filed Sep 10, 2002FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Sep 10, 2002FL

MULTIPLE PROBLEMS: REPLACED CD PLAYER ONCE, THREE BRAKE JOBS, MULTIPLE TRUNK LATCH REPAIRS, REPLACED TRANSMISSION AT 40000, 3 RECALLS, IGNITION SWITCH LOCKED UP. THE 2000 FOCUS IS CLEARLY A LEMON! *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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