2000 Ford Focus complaints

AIR BAGS DEPLOYED WITH SO MUCH FORCE DURING A CRASH THAT THEY BROKE THE WINDSHIELD. *AK

FORD FOCUS 2000. SQUEAKY BRAKES, IGNITION PROBLEMS - LOCKED UP -? CAN'T TURN KEY. *LA

A FIRE STARTED UNDER THE HOOD WHILE DRIVING. VEHICLE WAS TOWED TO DEALER.*AK

ENGINE STALLED ON INTERSTATE. *JB

ON THE 2 FORD FOCUS ZX3S I OWNED BOTH EXHIBITED A HESITATION PROBLEM WHEN THE FUEL GAUGE READ 1/4 TANK OF GAS OR LESS. ONE FOCUS WAS SOLD, WHILE THE OTHER FOCUS HAD THE FUEL PUMP REPLACED (BOTH VEHICLES' WARRANTIES HAD EXPIRED). THERE WERE NEVER ANY ACCIDENTS DUE TO THE PROBLEM, FORTUNATELY THE PROBLEMS AROSE IN THE NEIGHBORHOOD OR ON THE OPEN HIGHWAY. *NLM

THE KEY IGNITION CYLINDER WAS REPLACED ON THREE SEPARATE OCCASIONS. FORD WAS NOT WILLING TO ASSIST IN THE REPAIRS OF THIS PROBLEM. THE WARRANTY EXPIRED THREE MONTHS AGO. *AK *SCC *JB

WHILE DRIVING BACK DRIVER SIDE WHEEL DISENGAGED AND CAME OFF THE VEHICLE. LUGS/NUTS AND BOLTS WERE STILL ATTACHED TO THE WHEEL. *AK

STEERING PINCH BOLT POPPED OUT, AND THE FRONT TIRE ROLLED INTO THE FRONT FENDER WELD. AS A RESULT, VEHICLE LOST STEERING. NO CRASH OCCURRED BECAUSE VEHICLE WAS IN THE DRIVEWAY AT THE TIME OF THE INCIDENT. STEERING PINCH BOLT RECALL 02V28900 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

AT ANY SPEED VEHICLE HESITATED/SURGED FORWARD AND STALLED. RECALL 03V482000 WAS ISSUED FOR THIS MAKE/MODEL AND YEAR. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. ALSO, THIS VEHICLE NOT INCLUDED IN RECALL 00V302000 CONCERNING THROTTLE STICKING PROBLEM DUE TO VIN. *AK

WHILE DRIVING FUEL PUMP FAILED, CAUSING VEHICLE TO STALL IN TRAFFIC. *AK

FUEL GAUGE LIGHT CAME ON AND TANK INDICATED EMPTY EVEN THOUGH TANK HAD JUST BEEN FILLED. DEALER CHECKED SYSTEM AND FOUND NO FUEL SYSTEM PROBLEM BUT SAID THE PROBLEM WAS CAUSED BY LEAVING THE KEY ON (LISTENING TO RADIO) WHILE FILLING THE TANK. WITHIN 1 WEEK OF DEALER VISIT THE SAME PROBLEM REOCCURRED AT LEAST 10 TIMES. HOWEVER, KEY HAS BEEN IN OFF POSITION DURING REFUELING. DEALER HAS NOT BEEN NOTIFIED OF LATEST INCIDENT. *AK

CAR STALLED FORD FOCUS AND FUEL PUMP REPLACED. SIX MONTHS LATER SMELLED LEAKING FUEL AND PUMP AGAIN WAS REPLACED. THIS AN EXTREME SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ,IT HASN'T BEEN TAKEN CARE OF. WE WERE INFORMED WE WEREN'T PART OF THE EXTENDED COVERAGE PROGRAM(03N01) AS OUR VIN. NUMBER WASN'T INCLUDED. EVEN THOUGH OUR CAR WAS MANUFACTURED IN THE WAYNE ASS. PLANT AND IS A 2000 FOCUS AND HAS HAD IT FUEL PUMP REPAIRED TWICE ALREADY. WHO'S SIDE ARE YOU ON?OUR SAFETY SHOULD BE YOUR FIRST CONCERN. DO WE HAVE TO WAIT TILL THERE IS A SERIOUS INJURY. *AK

MY 2000 FORD FOCUS KONA EDITION HAS BEEN SUBJECT OF AT LEAST FIVE RECALLS AND OTHER NUMEROUS PROBLEMS THAT HAVE REQUIRED ME TO TAKE THE CAR IN TO BE REPAIRED. I WAS ALSO SOLD THIS CAR WAY ABOVE STICKER PRICE AND CURRENTLY THIS FORD FOCUS IS WORTH 5000 DOLLARS YET I STILL OWE 11,000. I AM NOW HAVING PROBLEMS WITH THE BRAKES AND THE REAR AXLE, THAT I WILL ONCE AGAIN HAVE TO TAKE MY CAR IN TO GET REPAIRED. ALL OF THE INCIDENTS HAVE TAKEN PLACE BETWEEN THE YEARS OF NOVEMBER 2001 (WHEN I BOUGHT THE CAR) AND THE PRESENT DATE OF NOVEMBER 2003... BUT THE PROBLEMS ARE STILL ONGOING. *LA

THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIRBAGS DEPLOYED, HOWEVER DUE TO IMPACT WITH THE AIR BAGS THE DRIVER DIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM CONSUMER STATE THAT THE DRIVER OF THE VEHICLE WHICH WAS HIS MOTHER IN LAW HAD A HEART CONDITION WHICH MAY HAVE CAUSED THE DRIVER TO PASS OUT AND HUNCH OVER THE STEERING WHEEL WHILE DRIVING. THE DRIVER WAS NOT WEARING A SEAT BELT. THE DRIVER VEERED INTO THE OPPOSITE LANE AND RAN INTO A PARKED CAR. AN EYE WITNESS SAW THE DRIVER HUNCHED OVER THE WHEEL PRIOR TO THE CRASH. THE AIR BAGS DEPLOYED INTO THE CHEST OF THE DRIVER RESULTING IN BLUNT FORCE CHEST INJURIES TO THE CHEST AND SUBSEQUENTLY DIED OF INTERNAL BLEEDING. THE DRIVER DID NOT HAVE ANY BROKEN BONES. CW

MY 2000 FORD FOCUS ENGINE SOMETIMES STALLS OR HESITATES DURING ACCELERATION WHEN MY FUEL TANK IS ABOUT ONE-QUARTER FULL. IT BEHAVES LIKE IT'S OUT OF GAS, BUT I KNOW IT'S NOT. IT HAS HAPPENED MORE THAN 20 TIMES SINCE I PURCHASED THE VEHICLE NEW. TO THE POINT WHERE I NEVER ALLOW MY TANK TO GET NEAR THE 1/4 FULL MARK. *LA

LAST WEEKEND AFTER I PARKED MY CAR I FORGOT TO LOCK THE DOORS AFTER HALF HOUR I WENT OUT AGAIN AND I COULD NOT EVEN PUT THE KEY INTO IGNITION I CALLED FORD DEALER AND THEY TOLD ME THAT I SHOULD TRY TO MOVE THE STEERING WHEEL, SO I TRIED MANY TIMES, FINALLY THE KEY WENT IN BUT IT COULD NOT TURN THE KEY TO START THE CAR, NOTHING MOVES , NO EVEN THE GEARSHIFT TO SHIFT TO NEUTRAL AND MOVE THE VEHICLE, SO I WENT TO THE DEALER AND THEY TOLD ME IT'S A VEHICLE DEFECT AND ALSO THEY TOLD ME THEY DID HAVE 2 MORE CASES SAME AS MINE. SO I ASKED THEM WHAT I CAN DO... THEY SAID I HAVE TO TOWED THE CAR THERE AND TO CHECK AND FIX IT IS AROUND 400 DOLLARS. MY COMPLAIN IS BECAUSE I THINK IS VERY DANGEROUS FOR A WOMAN TO HAVE THIS KIND OF PROBLEM. THE SYSTEMS IN THEIR CARS BECAUSE IF YOU ARE ALONE AND YOU LEAVE YOUR VEHICLE IN A PARKING LOT SAID AT NIGHT AND YOU COMEBACK WHAT YOU ARE GOING TO DO IF IT IS COMPLETE LOCK? YOU CAN BE RAPED IF YOU ARE ALONE LATE IN A DARK SPOT OR ANYTHING CAN HAPPEN TO YOU... NOW IF FORD KNOWS THIS KIND THE CARS HAVE THIS PROBLEM WHY THEY DO NOT DO SOMETHING ABOUT IT ? THEY CAN RECALL THE CARS. PLEASE HELP ME BECAUSE I THINK IS NOT FEAR I HAVE TO PAY 400 DOLLAR FOR A CAR DEFECT AND ALSO BECAUSE MY WARRANTY IS OVER. THANK YOU SO MUCH FOR HELP. SAMANTHA VIDAL. *LA

I HAVE A 2000 FORD FOCUS SEDAN. I HAVE EXPERIENCED THE "STALLING" PROBLEM THAT SEEMS TO BE SO RAMPANT WITH ALL FOCUSES. MINE BEGAN TO STALL AT WHEN AT A FULL STOP. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS A NEWLY DESIGNED HEAD TO FIX THE PROBLEM. BUT IT WAS OUT OF WARRANTY BY LESS THAN A MONTH. EVEN THOUGH THEY KNOW IT'S THEIR FAULT, SINCE THERE IS NOT A RECALL ON THE NEW HEAD, I HAVE TO PAY OVER $2000 IN REPAIR COSTS! *LA

WHEN HIS WIFE STARTED THE VEHICLE AND PUT IT INTO DRIVE, IT SUDDENLY ACCELERATED. CONSUMER STATES THAT HIS WIFE WAS ABLE TO APPLY THE BREAKS AND THE VEHICLE STOPPED, BUT IT WAS SCARY. CONSUMER ALSO STATED THAT THE VEHICLE RUNS HOT. HE SAYS THAT HE HAS HAD THE HEADS AND THERMOSTAT REPLACED,. HE HAS ALSO HAD THE RADIATOR FLUSHED, BUT THE VEHICLE CONTINUES TO RUN HOT. HE STATES THE MECHANIC CAN NOT FIND OUT WHY, AND THE VEHICLE STILL HAS THE PROBLEM. *PH

IGNITION LOCKED, WAS UNABLE TO INSERT KEY, AFTER HOUR OF TRIAL. KEY FINALLY GOT INTO THE IGNITION, BUT COULD NOT TURN TO ANY DIRECTION. HAD TO TOW VEHICLE TO DEALERSHIP, LET DEALERSHIP FIX IT. TOTAL COST WAS OVER $450. *AK

I OWN A 2000 FORD FOCUS 2000 SE 4 DR SEDAN. IT WAS BOUGHT AS NEW CAR 11/1999 AND CURRENTLY HAS 39500 CAREFULLY DRIVEN MILES. EARLIER THIS AUTUMN AN AMBER DASHBOARD WARNING LIGHT CAME ON AS I WAS DRIVING. AT FIRST OPPORTUNITY TO DECODE ITS MEANING FROM VEHICLE'S MANUAL, I LEARNED IT WAS THE 'AUTOMATIC TRANSAXLE/COOLING' WARNING LIGHT ON ZTEC EQUIPPED MODELS (LIKE MINE). I TOOK IT TO LINCOLN MERCURY DEAL (WHERE I HAVE HAD MY FOCUS REPAIRED OFTEN): 'BARON LINCOLN MERCURY' IN FLUSHING, NEW YORK WHERE THEY PERFORMED A COMPUTERIZED CHECK OF SYMPTOMS. I WAS TOLD SERVICE WRITER THERE WERE 'CODES' WHICH INDICATED SOLENOID AND GEAR RATIO PROBLEMS IN 2ND AND 4TH. I WASN'T SURE WHAT ALL THAT MEANT BUT SEEMED LIKE GOOD IDEA TO TAKE ADVICE AND SCHEDULE ANOTHER MORE DETAILED INSPECTION FOR POSSIBLE REPAIRS; THE EARLIEST OPPORTUNITY WAS AROUND 10 DAYS FROM THAT DAY AND I TOOK IT. I SHOULD MENTION THAT THE LIGHT HAD NOT CONTINUED TO REMAIN 'ON' FOLLOWING THE 1ST TIME. I TOOK MY CAR TO BARON ON A SATURDAY MORNING AND ON MONDAY FOLLOWING IT, I SAW SAME LIGHT TO COME 'ON. THAT DAY I CALLED LOCAL AAMCO DEALER AND AGREED TO HAVE CAR LOOKED AT THERE THE NEXT MORNING WHERE THEIR COMPUTER FOUND SAME THING. I AGREED TO LET AAMCO OPEN UP TRANSMISSION FOR DIAGNOSTIC WORK-UP AND THAT AFTERNOON WAS TOLD THAT NEEDED REPAIRS TOTALLING APPROXIMATELY $2700. I AGREED TO LET AAMCO PERFORM WORK AFTER HAVING FIRST CONTACTED THE SAME SERVICE WRITER AT BARON LINCOLN-MERCURY WHO INFORMED ME THAT THEY VERY SELDOM DID

HI, I OWN A 2000 FORD FOCUS AND IT HAS BEEN NOTHING BUT TROUBLE. I PURCHASED THE CAR BRAND NEW IN 2000 AND HAVE HAD IT IN THE SHOP SO MANY TIMES. I HAVE HAD MY REAR PASSENGER SIDE WINDOW MECHANISM REPLACED BY FORD, THEN PERSONALLY REPLACED THE DRIVER FRONT WINDOW MECHANISM AND THE DRIVER BACK MECHANISM DUE TO CABLE BREAKS. I HAVE HAD IT IN WITH THE RADIO 3 TIMES AND IT STILL DOES NOT WORK CORRECTLY. I HAVE HAD TO HAVE THE BRAKES REPLACED, THE IGNITION BLOCK REPLACED, THE STRUTS AND SHOCKS. THE TRUNK RELEASE HAS NEVER WORKED. NOW IT KEEPS BREAKING DOWN ON ME IF I DRIVE FOR MORE THAN 1 HOUR NON STOP. THIS WEEKEND I WENT TO SAN ANTONIO FROM CORPUS, IT DIED ON THE HIGHWAY 3 TIMES GOING TO SA AND COMING HOME 4 TIMES & HOW SAFE IS THAT! FORD SAID THEY CANNOT DO ANYTHING FOR ME UNLESS IT IS MESSING UP WHEN I BRING IT IN WHILE IT IS ACTING UP, HOWEVER IT ALWAYS HAPPENS WHEN I AM AWAY FROM TOWN. THEY TOLD ME THAT IF THEY HOOK IT UP TO THE MACHINE IT WILL NOT TELL THEM ANYTHING. ALSO, ON SEVERAL OCCASIONS MY ACCELERATOR HAS STUCK AND I CANNOT BRAKE, I HAVE TO PUT THE CAR IN NEUTRAL AND PRESS ON THE BRAKE HARD WHILE THE RPM'S ARE STILL REVVING AND PULL THE EMERGENCY BRAKE, THE FIRST TIME THIS HAPPENED I WAS PULLING INTO A PARKING SPOT AND WENT OVER THE YELLOW DIVIDER. IS THERE ANYTHING I CAN DO? *LA

I OWN A 2000 FORD FOCUS, WHICH MY 17 YEAR OLD SON DRIVES. TODAY I GOT A CALL FROM HIM SAYING HE WAS STRANDED AT A FRIENDS HOUSE. THE PROBLEM, HE COULD NOT GET HIS KEY TO GO ALL THE WAY INTO THE IGNITION SWITCH. I DROVE OUT TO WHERE HE WAS AND FOUND THE KEY WOULD NOT GO ALL THE WAY IN, IT ACTS LIKE IT IS THE WRONG KEY FOR THAT SWITCH. *LA

AFTER PARKING AT MY HOME I COULD NOT GET THE KEY BACK IN THE IGNITION. I HAD TO HAVE THE CAR TOWED TO THE DEALER FOR THE IGNITION TO BE REPLACED. I WAS TOLD ON THE PHONE THAT THIS IS A COMMON PROBLEM. *LA

I NOTICED THE DOORS SQUEAKING SOON AFTER I PURCHASED THE CAR. THE NOISE BECAME PROGRESSIVELY WORSE OVER THE NEXT YEAR. THE DEALERSHIP BRUSHED OFF MY QUESTIONS TELLING ME THE DOORS JUST NEEDED GREASE. NOW THAT THE WARRANTY IS UP THEY TELL ME IT WILL COST $405.00 FOR THEM TO FIX. THE DOORS HAVE NOT SQUEAKED FOR OVER A YEAR, NOW THEY DON'T LOCK AND BOTH REAR DOORS FLY OPEN WHEN I TAKE A CORNER SO I KEEP THEM TIED SHUT WITH BUNGEE CORDS AND ROPES. ALL THE JUNK I USED TO KEEP IN THE BACK SEAT IS NOW GONE, IT FLEW OUT OF THE CAR WHILE I WAS GETTING ON THE HIGHWAY. THANK GOD I DIDN'T HAVE PASSENGERS. I HAVE HAD TROUBLE WITH THE GAS GAUGE SINCE I BOUGHT THE CAR, AND THE IGNITION LOCKED AND HAD TO BE REPLACED. THE TOW TRUCK DRIVER KNEW WHAT KIND OF CAR I HAD BEFORE I TOLD HIM-HE SAID THEY PICK UP A FEW FORD FOCUS'S EVERY WEEK DUE TO THE IGNITION PROBLEMS. I HAVE ALSO GONE THROUGH BRAKES AND TIRES AT AN ALARMING RATE. THE ACCUMULATION OF BRAKE DUST ON THE FRONT PANELS IS UNREAL ALL I DO NOW IS WASH THIS CAR AND WRITE CHECKS TO PAY FOR REPAIRS. *LA

I HAVE REPLACED THE IGNITION SWITCH 3 TIMES IN LEAST THAT 2 YEARS AND TWICE IN THREE MONTHS. THE DEALERSHIP TELLS ME TO CALL FORD AND FORD TELLS ME IT A DEALERSHIP'S PROBLEM CALL THEM THE OLD RUN AROUND. I ALSO HAVE REPLACE ALL FOUR BRAKES AND TIRES WITH ONLY 25000 MILES ON THE CAR AND THEY STILL SQUEEZE AND GRIND WHEN APPLYING THE BRAKE. I BROUGHT THE CAR USED SO I DO NOT KNOW IF ANYTHING WAS REPLACE BEFORE I PURCHASED IT LOVELY VEHICLE. *LA

MERGING ON TO THE EXPRESS WAY, MY 2000 FORD FOCUS HAD A SUDDEN LOSS OF POWER AND I WAS ALMOST HIT BY A SEMI, SINCE WHERE I WAS DRIVING WAS SURROUNDED BY CONCRETE BARRIERS. I LATER FOUND THAT THIS IS A FUEL PUMP PROBLEM THAT IS A COMMON PROBLEM FOR FOCUS OWNERS. *LA

BRAKES/ROTORS/PAD HAVE WORN AND/OR MALFUNCTIONED MORE THAN THREE TIMES IN THE TWO YEARS I HAVE HAD THIS CAR. THE FIRST TIME WAS WITHIN TWO MONTHS OF OWNERSHIP, DEALER REPAIRED, BUT ONLY AFTER PRESSING THE POINT. HAD TO REPLACE THE ABOVE TWICE ALREADY. ONE TIME BRAKES FAILED AS MY WIFE DROVE MY CHILDREN AND NEARLY RESULTED IN A SERIOUS ACCIDENT. BRAKE PROBLEMS HAPPENING YET AGAIN. WHY IS THIS NOT A RECALLED ISSUE? I AM OUT HUNDREDS OF DOLLARS FOR THIS. *LA

IGNITION WOULD NOT TURN SO KEY IS STUCK INSIDE. *LA

IGNITION LOCKED UP. THIS IS THE SECOND INCIDENT IN 2.5 YEARS. *LA

TECHNICAL BULLETIN NO. 15421 MY IGNITION SWITCH FAILED, PREVENTING ME FROM BEING ABLE TO TURN MY KEY IN THE IGNITION. I HAD TO CALL A LOCKSMITH WHO REPLACED THE SWITH FOR $275. THE LOCKSMITH SAID HE HAD SEEN DOZENS OF FORD FOCUSES WITH SIMILAR PROBLEMS, SOMETHING HE BLAME ON A DEFECTIVE SET OF TUMBLERS WITHIN THE SWITCH.

THE CONSUMER NOTICED THAT ALL ELECTRICAL TAIL-LIGHTS AND LIGHTS INSIDE THE VEHICLE WERE LOST. UPON INSPECTION BY THE MECHANIC ON THE VEHICLE, AN ELECTRICAL WIRE WAS FOUND TO HAVE A SHORT. PLEASE DESCRIBE DETAILS. *PH

THE VEHICLE BURN OIL EXCESSIVELY WHILE DRIVING. UPON INSPECTION BY THE MECHANIC, THE HEAD GASKETS WERE LEAKING. PLEASE PROVIDE DETAILS. *PH

LEAKING WATER INTO PASSENGER FOOT-COMPARTMENT. ISOLATED PROBLEM TO PLASTIC COVER THAT SITS BENEATH WINDSHIELD, AND IS MOSTLY ACCESSIBLE WITH HOOD OPEN. THE PROBLEM IS THAT THE PLASTIC COMES AWAY FROM WINDSHIELD DUE TO SOME BUCKLING IN THE PLASTIC. FIXED PROBLEM BY APPLYING PRESSURE TO PLASTIC TO BEND IT BACK TO SHAPE SO IT SNAGGED-UP CLOSER TO WINDSHIELD. NOT SEEN PROBLEM SINCE. MASTIC TO ADHERE PLASTIC TO WINDSHIELD MIGHT BE AN OPTION TO OTHER PEOPLE. THE FUEL GAUGE SOMETIMES REFUSES TO WORK. FOUND THIS TO BE CASE WHEN KEY IS PUT INTO IGNITION AND KEY-TURNED TO START ENGINE WAS DONE TOO QUICKLY. IF ENTERING KEY INTO IGNITION AND THEN TURNING KEY EACH CLICK, GIVING EACH CLICK A HALF-SECOND, THEN GAUGE APPEARS TO BE MORE RELIABLE. WHEN ENGINE GOES INTO SLOW-IDLING STATE, ENGINE IDLES VERY ERRATICALLY AND IS NOT SMOOTH. SOUNDS LIKE ONLY SOME OF CYLINDERS ARE FIRING. THIS HAS ONLY STARTED TO OCCUR TODAY AND SINCE READING COMMENTS ON THIS WEBSITE, I'M CONCERNED. HAVE TRIED ADDING FUEL-INJECTOR-CLEANER TO FUEL TANK, AWAITING RESULTS OF THAT. THE TRUNK WOULD NOT CLOSE. THE PROBLEM HERE WAS FIXED BY REMOVING THE LOCKING ASSEMBLY FROM THE TRUNK-LID AND SIMPLY DOWSING THE MECHANISMS WITH WD40 AND THEN BENDING SOME SPRING-LOADED COMPONENTS.. THERE ARE 2 MOVING COMPONENTS IN THE LOCK. FIRST IS SHAPE OF A LOOP THAT YOU CAN EASILY MOVE WITH FINGER/SCREWDRIVER. THIS COMPONENT LOCKS ONTO STUB THAT YOU CAN SEE WHEN OPENING TRUNK. THE OTHER COMPONENT IS HIDDEN WITHIN CASING AND MOVES IN FRONT

VARIOUS PROBLEMS WITH 2000 FORD FOCUS.*MR WHILE DRIVING THE STEERING WHEEL ALMOST CAME OFF IN THE DRIVER'S HAND. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO GIVE THE CONSUMER A LOANER WHILE THE VEHICLE WAS BEING REPAIRED. *NLM THE STEERING WHEEL SEPARATED FROM THE STEERING COLUMN DUE TO A BOLT BREAKING WHEN THE VEHICLE WAS MAKING A LEFT TURN AT APPROX. 25 MPH. *MJJ *CB

CURRENTLY OWN A 2000 FORD FOCUS WAGON WITH APPROXIMATELY 57,000 MILES ON IT. IN THE LAST 3 MONTHS WE HAVE HAD 2 BREAKDOWNS THAT COULD OF VERY EASILY ENDED TRAGICALLY. 1ST: 3 MONTHS AGO THE FRONT DRIVER SIDE SUSPENSION SPRING SHEARED IN HALF. THE SHARP SHEAR OF THE SPRING WENT INTO THE TIRE AND ENDED RIPPED IT APART. THANK GOD MY WIFE AND KIDS WERE ONLY GOING 25 MPH. 2ND: 1 WEEK AGO THE FUEL LINE CLIP ATTACHING THE FUEL LINE TO THE GAS TANK BURST INTO PIECES IN A PARKING LOT OF A LOCAL STORE AS MY WIFE WAS DRIVING AROUND. AGAIN, THANK GOD NOBODY WAS SMOKING NEARBY. *LA

2000 FORD FOCUS - RECALLED IN 2001 FOR REAR WHEEL BEARING PROBLEM - SUPPOSEDLY THE DEALERSHIP - VILLAGE FORD DEARBORN, MI - INSPECTED AND PROCEEDED WITH THE PROPER SERVICE - NOW WITH BAD REAR WHEEL BEARING PROBLEM - MY TIRE WAS READY TO FALL OFF PER THE MECHANIC - WHEN THE MECHANIC CONTACTED FORD CUSTOMER SERVICE FOR PART - HE WAS TOLD THAT WAS A RECALL ITEM AND I SHOULD BRING TO A FORD DEALERSHIP FOR REPAIR. ON 11-11-03 I BROUGHT MY VEHICLE TO AVIS FORD SOUTHFIELD MI FOR THIS REPAIR - I WAS TOLD BY THE DEALERSHIP THAT NO RECALL EXIST ON THE REAR WHEEL BEARING AND FURTHERMORE IF ONE DID EXIST THE WARRANTY ON THE REPLACEMENT WOULD BE VOID. THE MECHANIC THAT EVALUATED MY CAR ON 11-8-03 STATED THIS NEEDED TO BE ADDRESSED ASAP - HE TIGHTENED THE WHEEL- WHICH IS WHY I SCHEDULED A REPAIR ON 11-11-03. I WILL NEED TO RETURN MY VEHICLE TO THE FORMER MECHANIC FOR SERVICE BUT WILL BE UNABLE TO DO SO UNTIL 11-15-03. PLEASE ADVISE THE PROCESS FOR FILING COMPLAINT AGAINST FORD MOTOR COMPANY - SO I CAN RECOVER MY EXPENSES. THE MECHANIC WILL GIVE ME THE DEFECTIVE PART. I DO NOT THINK THAT VILLAGE FORD EVER CHANGED THE PART OR DID THE REPAIRS UNDER THE EARLIER RECALL. VIN [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR WHEEL BEARINGS NEEDED REPLACEMENT AFTER ONLY 67,000 MILES. *AK

NUMEROUS PROBLEMS WITH FOCUS. BOUGHT CAR IN 2001. SINCE THE DAY THAT I DROVE OFF THE LOT I HAD SQUEAKY BRAKES. TOOK TO SERVICER AND WAS TOLD DUST ON BRAKES & IT WAS NORMAL. AFTER THREE ATTEMPTS, THEY CHANGED PADS & ROTORS. NOW I HEAR THE SQUEAK AGAIN. CAR CUT OFF WHILE GOING UP A HILL. WAS TOLD BY THE SERVICER THAT IT HAPPENED BECAUSE THE WEATHER HAD RECENTLY GOTTEN HOT AND IT "SHOCKED" THE CAR. KEY WOULDN'T ENTER THE IGNITION. HAD TO HAVE THE CAR TOWED TO SERVICER. CAR SHUTS OFF IF UNDER HALF A TANK. SERVICER TOLD ME " KEEP THE GAS OVER HALF A TANK". SOMETIMES I SMELL SOMETHING BURNING WHILE HEAT ON IN CAR. ON 2 OCCASSIONS SAW SMOKE COMING FROM THE VENTS WHILE A/C ON ( DIDN'T TAKE TO SERVICER FOR THESE PROBLEMS BECAUSE THEY NEVER OCCURED AGAIN). TODAY 11/10/03 THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND STALLING EVENTUALLY CUTTING OFF. TOOK TO THE SERVICER AND EXPLAINED THE PROBLEM, WITHOUT EVEN MENTIONING THE MAKE AND MODEL OF MY CAR THE TECHNICIAN SAID, " YOU MUST HAVE A FOCUS". NO LONGER UNDER FACTORY WARRANTY AND CAN'T AFFORD TO PAY FOR THESE DEFECTS THAT FORD IS VERY MUCH AWARE OF. ALSO, THE CAR NO LONGER HAS VALUE. TRIED TO TRADE IT IN BEFORE FACTORY WARRANTY RAN OUT LAST YEAR, AND WAS TOLD CAR ONLY WORTH $4,000 WHILE I STILL OWED $10,000, WHICH MEANS I WOULD HAVE HAD TO COME UP WITH THE $6,000 DIFFERENCE TO BE FREE FROM THE CAR. THE CAR WAS ONLY 2 YRS OLD WHEN I TRIED TO TRADE IT IN! SO, I FEEL I GOT RIPPED OFF WITH A LEMON THAT I CAN'T EVEN GET RID

ENGINE STALL DURING TURN. DEALER SAYS IT WAS DUE TO BAD FUEL PUMP AND IT NEEDED TO BE REPLACED.*AK

SEAT BELT RETRACTOR IS JAMMED AND DOES NOT ALLOW THE SEAT BELT TO BE WITHDRAWN FOR PROPER USE.*AK

I HAD TWO PROBLEMS OCCUR CONCURRENTLY ON MY 46,000 MILE CAR--AND THE MECHANICS AT THE DEALERSHIP I BROUGHT IT TO TOLD ME THAT THEY'RE SEEING A LARGE NUMBER OF THESE SAME PROBLEMS. 1) THE IGNITION BARREL GOES STIFF WITH LITTLE WARNING, AND APPARENTLY LEADS TO A JAM, EARLY IN THE USEFUL LIFE OF THE CAR. 2) THE AUTOMATIC DOOR LOCK SUDDENLY STOPS WORKING, APPARENTLY DUE TO THE DEFECTIVE ACTUACTOR IN ONE OF THE REAR DOORS, SO THAT THE CAR NO LONGER LOCKS *LA

UPON GETTING OUT OF THE VEHICLE THE BOTTOM OF THE DOOR WAS SO SHARP THAT IT CUT THE CONSUMER'S LEG. *AK

1ST RECALL,6/2000 SHOP FOR A/C PROBLEM,9/2000 SHOP FOR 7 DAYS FOR AC PROBLEM,1/2002 SHOP 7DAYS FOR ENGINE WORK,RECALLS X 4 OR 5 NOT SURE ABOUT DATES THERE HAS BEEN SO MANY ON THIS CAR,PROBLEMS WITH NOT STARTING ,GAS GAUGE, TIRE REPLACEMENT 3 SETS IN LESS THEN 3 YEARS, HESITATION,POOR GAS MILAGE,BRAKES SQUEALING, TRUNK DOES NOT CLOSE PROPERLY,10/2003 HAS BEEN IN SHOP FOR 3 WEEKS FOR POSSIBLE ENGINE WORK. DEALER CAN NOT SEEM TO FIND OR REPAIR THE PROBLEM, I AM NOT HAPPY WITH THIS CAR IT HAS HAD SERIOUS PROBLEMS FROM DAY ONE THERE ARE MORE TO MENTION CAN NOT LIST THEM ALL I NEED HELP. *AK

AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED ON THE HIGHWAY. VEHICLE HAD BEEN TO THE SERVICE DEALER SEVEN TIMES FOR THE SAME PROBLEM. ON ONE OCCASION, THE DEALER REPLACED THE FUEL PUMP, BUT IT DID NOT FIX THE PROBLEM. WHEN THE INCIDENT HAPPENED, AFTER ABOUT SIX MINUTES, THE VEHICLE COULD BE RESTARTED. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK WHEN THE VEHICLE STALLED THE ODOMETER WENT BLANK. WHEN THE ODOMETER WAS FUNCTIONAL AGAIN, THE VEHICLE COULD BE STARTED. THE POWER RELAY WAS FOUND OPEN AND WAS REPLACED AND THE FUEL PRESSURE DROPPED WHILE THE VEHICLE WAS IN MOTION. *SCC *JB

REAR PASSENGER DOOR ON DRIVER'S SIDE INADVERTENTLY OPENED WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MPH. REAR PASSENGER DOOR ALSO OPENED INADVERTENTLY WHILE VEHICLE WAS TURNING ONTO THE OFF RAMP. ALTHOUGH THE CHILD SAFETY LATCH WAS ON, THE REAR PASSENGER DOOR AGAIN CAME AJAR. *AK CHILD HIT DOOR WITH ELBOW CAUSING THE DOOR TO OPEN, ALSO A BAG OF GROCERIES FELL AGAINST THE DOOR CAUSING THE DOOR TO OPEN. *TS TIRE ROLLED AGAINST THE DOOR WHILE ON THE OFF RAMP AND ROLLED OUT THE DOOR ONTO THE HIGHWAY. CONSUMER HAD TO STOP AND CHASE IT DOWN. *PH

I HAVE A 2000 FORD FOCUS LX. THE IGNITION CYLINDER "FELL" OR BROKE OR WHATEVER IT IS CALLED. THE NET EFFECT IS THAT THE KEY WOULD NOT GO INTO THE IGNITION AND HAD TO BE TOWED TO THE DEALER. IT WAS REPLACED UNDER WARRANTY ON JAN 17, 2002. 19500 MILES APPROXIMATELY. THE NEXT TIME THE IGNITION SWITCH FAILED WAS DECEMBER 4, 2002. SAME SYMPTOMS AND THE IGNITION SWITCH WAS REPLACED AGAIN. AGAIN UNDER WARRANTY. APPROXIMATELY 33394 MILES. NOW AGAIN NOVEMBER 5, 2003 THE KEY IS HAVING TROUBLE SLIDING IN AND OUT AGAIN. I'M SURE I'LL BE UP FOR ANOTHER IGNITION SWITCH REPLACEMENT AND RE-KEYING SOON.I REALLY FEEL FORD NEEDS TO FIX THIS PROBLEM AND THEN RECALL SO THAT WE CAN HAD RELIABLE IGNITION SWITCHES.*AK THANKS CAROL. *AK

2000 FORD FOCUS EXPERIENCING PROBLEMS WITH ENGINE.*MR THE CONSUMER STATED THE ENGINE DIED REPEATEDLY WHEN IT WAS STARTED AND IN NEUTRAL, THE ENGINE DIED AT COLD ENGINE TEMPERATURE WHEN THE TRANSMISSION WAS ENGAGED, IT ALSO SURGED AND BUCKED AT HIGHWAY SPEEDS AND HESITATED DURING ACCELERATION. ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND AFTER A FEW MORE VISITS THE DEALER REPLACED SEVERAL COMPONETS SUCH AS THE IGNITION COIL AND THE AIR INTAKE TUBE, BUT THE VEHICLE CONTINUED TO EXPERIENCE ENGINE PROBLEMS. *JB

PROBLEMS WITH VEHICLE'S STEERING DUE TO BALL JOINT SEPARATION. *MR THE CONSUMER LOST CONTROL OF THE VEHICLE. THE INCIDENT WAS CAUSED BY AN IMPROPER TORQUE ON THE PINCH BOLT. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER RECEIVED A RECALL NOTICE SEVERAL DAYS LATER. *SCC *JB *CB

THE DRIVER PLACED THE KEY IN THE IGNITION AND VEHICLE WOULD NOT ENGAGE. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. MECHANIC NOTICED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK

WHILE DRIVING AT ANY SPEED VEHICLE BEGAN TO HESITATE THEN STALL. *AK