WHILE PLACING KEY INSIDE OF THE IGNITION KEY WILL NOT TURN. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED DUE TO A WORN OUT PART.*AK
2000 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER ATTEMPTED TO START VEHICLE BUT KEY WOULD NOT TURN. THE IGNITION WAS LOCKED IN PLACE AND IT WOULD NOT MOVE. ALSO, STEERING WHEEL WAS LOCKED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND TECHNICIAN REPLACED THE IGNITION SWITCH.*AK
THE IGNITION SWITCH DID NOT ALLOW THE INSERTION OF THE KEY. CONSUMER TOOK THE VEHICLE TO A MECHANIC, WHO FOUND THAT IGNITION WAS DEFECTIVE. *AK
I AM VERY ANGRY, I AM HAVING THE FORD FOCUS STALLING PROBLEM, DEALER ALREADY REPLACE FUEL PUMP AND STILL STALLS, THE CAR HAS BEEN 30 DAYS AT 3 DIFFERENT DEALERS BUT HAVEN'T FIX IT, THEY ARE AWARE OF THIS PROBLEM BUT THEY CAN'T FIX IT, I HAVE ALL THE SAME SYMPTOMS OF THE FUEL PUMP PROBLEM BUT THIS IS NOT WHAT IS CAUSING THE PROBLEM THEY ALREADY CHECK THE ALTERNATOR AND IT IS FINE. I HOPE SOME ONE CAN GIVE ME A HAND ON THIS I DON'T KNOW IF I CAN SUIT FORD, AND I DON'T WANT TO WAIT UNTIL I DIE BECAUSE THIS CAR IS HAZARD, LET ME KNOW WHAT CAN I DO. *LA
WHILE DRIVING 65 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER. THE MECHANIC NOTICED THAT WIRES AND SPARK PLUGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.*AK
WENT TO START MY CAR BUT THE KEY WOULD NOT GO INTO IGNITION. I TRIED EVERY POSSIBLE WAY TO GET THE KEY IN. I ENDED UP CALLING TWO DEALERSHIPS WHO BOTH SAID IT WAS A COMMON PROBLEM WITH THE 2000 FOCUS. WHEN I SPOKE WITH THE MECHANIC I ASKED IF THERE WAS A RECALL HE SAID HE WAS VERY SUPRISED THAT THERE HADN'T BEEN ONE. I ALSO ASKED IF THE NEW CYLINDER WOULD HAVE THE SAME PROBLEM HE REPLIED THAT IT WAS AN UPDATED MODEL BUT THAT DIDN'T MEAN ANYTHING- THEY STILL HAD THE SAME PROBLEM.*AK
THE CONSUMER WAS DRIVING WHEN SHE SAW A DEER COMING DOWN A HILL AND STOPPED AS THE DEER CROSSED. THEN A LARGE TRUCK PASSED THE CONSUMER IN A 40 MILE ZONE AND A NEW DEER HIT THE LEFT SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. *AK *SC THE CONSUMER SUFFERED MINOR INJURIES. *JB
WHEN APPLYING GAS VEHICLE BEGINS TO HESITATE AND ENGINE STARTS TO PRODUCE A LOUD NOISE. *AK
WHEN COMING TO A STOP VEHICLE STALLED. THIS CAUSED THE STEERING WHEEL TO LOCK UP. CONSUMER MANAGED TO PULL OVER AND REGAIN CONTROL OF THE VEHICLE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
VEHICLE DID NOT START. VEHICLE WAS TOWED TO DEALER, WHO REPLACED THE IGNITION CYLINDER.*AK
WHILE DRIVING 65 MPH VEHICLE STALLED. DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK
WHILE DRIVING 55 MPH THE VEHICLE SPUTTERED AND STALLED WITHOUT WARNING. THE FUEL TANK WAS HALF FULL. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY AND TRIED TO RESTART THE VEHICLE TWICE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHO REPLACED THE FUEL DELIVERY MODULE. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM CONSUMER NOTED THIS FAILURE WOULD HAVE BEEN VERY UNSAFE HAD IT HAPPENED AROUND OTHER VEHICLES. *PH *NM
AFTER GETTING THE STATE INSPECTION ON THE CAR DONE, THE SERVICE TECHNICIAN TOLD US THAT THE CAR HAD FAILED DUE TO THE ROTORS AND PADS NEEDING REPLACED. UPON CONTACTING THE DEALERSHIP, THE SERVICE MANAGER TOLD US THAT THIS WAS NORMAL WEAR AND WOULD COST US 695 TO REPLACE. THE VEHICLE HAS LESS THAN 36000 MILES, THIS SHOULD NOT BE NORMAL. *LA
IGNITION LOCKED WITHOUT WARNING. THE PART WAS REPLACED, HOWEVER THE PROBLEM STILL PERSISTS. *AK
ENGINE STALLING - THE LAST TWO OCCURRED WHILE ENTERING A FREEWAY (FROM ANOTHER FREEWAY). I STEP ON THE GAS PEDAL TO ACCELERATE AND NOTHING HAPPENS - FLOOR THE GAS PEDAL AND STILL NOTHING. THEN THE CAR DIES. FORTUNATELY THE FIRST TIME THERE WAS NO ONE BEHIND ME. THE SECOND TIME I IMMEDIATELY PUT ON THE FLASHERS AND THE CAR BEHIND ME WAS MIRACULOUSLY ABLE TO SWERVE AROUND ME. THIS CAR IS VERY UNSAFE.*AK
FUEL PUMP MALFUNCTIONED, CAUSING INTERMITTENT STALLING. FUEL PUMP WAS REPLACED FIVE TIMES, HOWEVER THE PROBLEM STILL EXISTS. *AK
REAR CENTER SEAT BELT WILL NOT RETRACT. *AK *SC *JB
VEHICLE WAS TAKEN TO DEALER FOR RECALL REPAIRS OF WHEEL BEARINGS. HOWEVER, THE BEARING FAILED AGAIN. DEALER WAS CONTACTED. *AK
TRANSMISSION FAILURE DUE TO EXCESSIVE CONTAMINATION METAL PIECES IN THE PLANETARY FLUID OIL TRANSMISSION.*MR *JB
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER. VEHICLE WAS HARD TO START. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM.*AK
WE PURCHASED OUR 2000 FORD FOCUS IN AUGUST OF 2003 IT HAD LOW MILES AND WE FIGURED I WAS A GOOD CAR. IN OCTOBER IT BROKE DOWN ON US AND IT WAS A CLUTCH DISK THAT WENT OUT. WE SAID OK AND THEY FIXED IT UNDER WARRANTY. THE DAY AFTER WE GOT IT BACK FROM THE SHOP IT STARTED MAKING A WEIRD NOISE SO WE TOOK IT BACK AND THEY SAID THEY NEED TO MAKE A ADJUSTMENT. THEN LESS THAN 3 WEEKS LATER WE ENDED UP HAVING IT BREAK DOWN ON US ONCE AGAIN THEY HAD TO REPLACE THE TRANSMISSION. WELL HERE WE ARE ONCE AGAIN. ABOUT A MONTH AFTER THE TRANSMISSION. GOING THROUGH A STOP LIGHT ONE DAY THE CAR STARTED TO HAVE ENGINE HESITATION AND LOSS OF POWER AND THEN WOULD STALL OUT. NOW THEY ARE TELLING US THAT WATER GOT IN OUR FUEL TANK AND RUINED THE FUEL PUMP. I JUST FOUND OUT BY DOING SOME OF MY OWN RESEARCH THAT THE FUEL SYSTEM WAS RECALLED IN NOV OF 2003 FOR CARS EXHIBITING THE SIMILAR SYMPTOMS. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE HAS NOT INFORMED US OF THIS RECALL AND STATES THAT THE WATER WAS THE CAUSE OF OUR PROBLEMS. *LA
WITH ONLY ONE MONTH TO GO BEFORE WE COULD RETURN THIS PIECE OF CRAP LEASE, OUT GOES THE IGNITION SWITCH. NEVER HAVE I HAD A CAR WHERE THE KEY WOULDN'T GO IN, IT WAS LIKE A JOKE! SO NOW WE GET TO STICK IN A BUNCH OF MONEY FOR NOTHING. I CAN'T BELIEVE WITH ALL OF THE PROBLEMS AND ALL OF THE COMPLAINTS THAT FORD HAS DONE NOTHING ABOUT THIS AS FAR AS RECALLS GO. HOW MANY PEOPLE NEED TO BE PUT OUT BEFORE SOMETHING IS DONE? MY HUSBAND NOW HAS TO TAKE A DAY OFF OF WORK IN ORDER TO GET ME TO WORK AND TO GET THE CAR FIXED. HERE I SIT WITHOUT A CAR NOW BECAUSE IT IS THE WEEKEND AND THE DEALERSHIPS ARE NOT OPENED. OH WHAT A JOY IT IS HAVING A FORD VEHICLE!*AK
WHEN THE CONSUMER PUT KEY INTO THE IGNITION SWITCH VEHICLE WOULD NOT START. *AK
WHILE DRIVING AT ANY SPEED VEHICLE STALLED WITHOUT WARNING, ALSO VEHICLE HAD PROBLEM WITH THE BALL JOINTS AND ARMS. *AK
VEHICLE HAD A STARTING PROBLEM. WHILE DRIVING HIT A DEER, AND A FEW MINUTES LATER THE VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. *AK
VEHICLE HESITATED/STALLED. ALSO, A STEERING PROBLEM AND A BURNING SMELL. THIS VEHICLE WAS RECALLED FOR THESE DEFECTS. HOWEVER, THE SAME PROBLEMS CONTINUE TO EXIST. *AK
VEHICLE STALLED WHILE IN MOTION. SOMETIMES VEHICLE HAD TO GET A JUMP START. *AK
AIRBAG WARNING LIGHT IN 2000 FORD FOCUS SE CAME ON AND STAYED ON. DIAGNOSTIC INDICATED THAT RESTRAINT CONTROL MODULE FAILED AT JUST OVER 50,000 MILES.*AK
SINCE OCTOBER OF 2003 MY VEHICLE HAS BEEN EXPERIENCING THE FOLLOWING PROBLEMS: ENGINE HESITATION, LOSS OF POWER WHEN I AM STOPPED A TRAFFIC LIGHTS OR STOP SIGNS IT WOULD JUST SHUT OFF AND SOMETIMES I GET POWER SURGES AND LASTLY, THE ENGINE WILL SOUND AS IF IT WANTS TO SHUT OFF AND OR IS GASPING FOR AIR. I HAVE PAID FOR SEVERAL SERVICES, SUCH AS IGNITION SWITCH AND OTHER COLUMN ISSUES, BECAUSE MY KEY GOT STUCK IN THE IGNITION ONE TIME AS WELL. I HAVE SEVERAL OTHER UNDERLINED ISSUES WITH THIS PROBLEM, FIRST FORD HAS ISSUED A RECALL FOR THIS APPARENT ENGINE PROBLEM, HOWEVER THEY HAVE AUTHORIZED THE DEALER ONLY TO MAKE REPAIRS IF IT NOT UP TO SPECFICATIONS(FUEL PUMP). THE DEALERS ARE TELLING ME THEY WILL CHARGE ME FOR A DIAGNOSTIC EVALUATION IF THE PROBLEM IS NOT THE FUEL PUMP. I DO NOT HAVE THE MONEY TO PAY FOR A DIAGNOSTIC FOR SERVICE EVAULATION FOR SOMETHING ON MY VEHICLE THAT IS "NOT" A PROBLEM.
FORD FOCUS FUEL PUMP FAILS TO DELIVER FUEL AND CAR STALLS. DANGEROUS! I WAS ONLY LESS THAN HALF OF A TANK OF GAS FULL AND MY CAR STALLED OUT ON THE VERY BUSY DAVIS BLVD IN NRH TX. IT REPEATEDLY DIED WHEN TRYING TO RESTART THE CAR TO GET IT TO A SERVICE STATION. I FILLED THE CAR UP AND THE CAR WORKED FINE. NOW WE NEVER LET THE CAR GET BELOW A HAFF A TANK. PLEASE RESOLVE THIS ISSUE WE COULD HAVE BEEN KILLED! THIS WAS THE MOST RECENT TIME THIS HAS HAPPENED. THIS PROBLEM AND SIMILAR HESITATION UPON ACCELERATION IN TURNS AND GOING UPHILL HAVE HAPPENED NUMBEROUS TIMES AND HAVE LEFT ME FEELING LIKE I WAS GOING TO BE STRANDED OR WORSE- IN A WRECK. I HAVE ALSO HAD THE COMMON IGNITION CILINDER LOCK PROBLEM, A BROKEN DOOR ACTUATOR, A BROKEN LUMBAR SUPPORT, DRASTICALY LEAKING A/C ONTO THE FLOOR, A VERY NOISY FRONT STUT NOISE WHEN GOING OVER SPEED BUMPS, FRONT CAR CREAKING FROM RIGHT FRONT FENDER NOISE AT HIGHWAY SPEEDS, AND POOR SERVICE REPS THAT INSULT PERSON AND DESTROY CAR (BROKE THINGS ON CAR THAT WERE NOT BROKEN WHEN BROUGHT IN FOR SERVICE). ALL OF THESE THINGS NEED ADDRESSING, BUT MOST OF ALL THE FUEL/HESITATION/STALLING PROBLEM BEFORE SOMEONE IS KILLED!
WHILE DRIVING @ 25MPH THE LEFT REAR WHEEL CAME OFF, IT WAS PINCHED UNDER THE CAR AND THEN JETTED INTO A MAILBOX AND STOPPING IN THE SIDE OF ANOTHER CAR. FORD SAID THAT IT WAS DRIVER ERROR, WE ARE NOT GETTING ANY HELP FROM CUSTOMER RELATIONS OR DEALER. THEY SAID IT WAS SOMETHING WE DID, I HOPE THEY FIX IT BECAUSE ITS THE RIGHT THING TO DO.
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. *AK
THE CAR VEERED TO THE LEFT WHILE I WAS DRIVING DOWN AN INTERSTATE HIGHWAY CAUSING ME TO LOOSE CONTROL. INJURIES WERE RELATIVELY MINOR, FORTUNATELY. CAR WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY AFTER ASSESSMENT OF DAMAGE. NO MECHANICAL INSPECTION TOOK PLACE BUT ON VISUAL INSPECTION THE FRONT LEFT TIRE WAS DISCONNECTED FROM THE CAR. *AK
I SKIDDED INTO THE CAR IN FRONT OF ME WITH MINIMAL FORCE. THERE WAS NO DAMAGE TO THE CAR I HIT. THERE WAS MINIMAL DAMAGE TO MY CAR, (SMALL SCRATCH ON THE FRONT BUMPER AND A HEADLIGHT NEEDED TO BE REALIGNED) EXCEPT BOTH OF THE FRONT AIR BAGS DEPLOYED AND THE FRONT PASSENGER SEATBELT LOCKED (THERE WAS NO ONE IN THE PASSENGER SEAT).. *AK
KEY WOULD NOT TURN IN IGNITION...CYLINDER LOCKED UP, BOUGHT A NEW ONE FROM A FORD DEALER AND HAD IT PUT IN AND THE SAME PROBLEM OCCURRED TWO WEEKS LATER. ALSO HAS STALLING AT DIFFERENT SPEEDS LIKE THE GAS IS BEING SHUT OFF, AND HAS PROBLEMS WITH THE FRONT SUSPENSION GRIDING WHEN YOU HIT BUMPS OR GO ACROSS DIPS IN THE ROAD.*AK
RECENTLY HAD TO HAVE IGNITION REPLACED BY A LOCKSMITH. I COULD NOT PLACE THE KEY INTO THE IGNITION. SOMETHING WAS WRONG WITH THE TUMBLER, I BELIEVE. THE LOCKSMITH SAID THIS HAPPENED ON SEVERAL FORD FOCUS VEHICLES.*AK
2000 FORD FOCUS FUEL PUMP REPLACED IN WARRANTY AT 35000 MILES. FUEL PUMP OUT AGAIN AT 69000 MILES. *AK
IGNITION WON'T TURN. THE TOW TRUCK DRIVER SAID THIS HAPPENS ON A LOT OF OTHER FOCUSES, AND HE THOUGHT IT WAS A RECALL. WHEN I CALL THE DEALER'S SERVICE CENTER HE SAID HE'S DONE THREE OTHERS. HE THEN TOLD ME THE COST WOULD BE ABOUT $330. THIS SHOULD BE A RECALL! *LA
WE HAVE HAD SEVERAL PROBLEMS WITH THE CAR SINCE WE PURCHASED IT.OUR BATTERY DIED AT 25000 MILES, HAD TO BE REPLACED NO EXPLANATION GIVEN. THE IGNITION TUMBLER HAD TO BE REPLACED BE CAUSE IT BROKE, WHEN I TOOK IT TO THE DEALERSHIP THEY GAVE NO EXPLANATION FOR IT. *AKALSO WE HAVE HAD OUR BRAKES REPLACED TWICE WITHIN 1 YEAR AND NEED TO HAVE THEM DONE AGAIN(LAST DONE IN JULY 2003).AND WE HAVE BEEN HAVING A PROBLEM WITH THE CAR STALLING WHILE DRIVING AT VARIOUS SPEEDS.
MY FOCUS'S IGNITION FROZE UP AND WAS UNABLE TO OPERATE. THE DEALER SAID THEY HAD BEEN REPLACING ALOT OF IGNITION CYLINDERS LATELY. THE EXTENDED WARRANTY I BOUGHT FROM FORD DID NOT COVER THE PROBLEM. EVERY OTHER FORD I HAVE OWNED HAS HAD TO HAVE THE IGNITION REPLACED AS WELL.*AK
THE FRONT BRAKES ON MY 2000 FORD FOCUS HAVE MADE A SQUEEKING AND GRINDING NOISE INTERMITTENTLY SINCE THE SECOND OR THIRD DAY AFTER I DROVE IT OFF THE LOT. I TOOK THE CAR TO THE DEALERSHIP MULTIPLE TIMES AND THEY WERE UNABLE TO RESOLVE THE ISSUE. THEY TOLD ME THEY SANDED THE BREAK PADS AND THAT WOULD REDUCE THE NOISE AND THAT IT WAS NORMAL. OF COURSE, THAT DIDN'T HELP. AT 22,000 MILES I HAD TO PAY TO REPLACE ROTORS AND PADS. THE MECHANIC NOTED THAT THE ROTORS AND SHOES WERE WARPED FROM THE HEAT OF APPLYING THE BREAKS AND THERE WAS STILL PLENTY OF LIFE IN THE BREAK PADS. HE STATED THAT HE HAD SEEN THIS BEFORE IN THE FOCUS. I CHECKED YOUR COMPLAINTS SITE AND SAW 48 OTHER COMPLAINTS ABOUT SIMILAR PROBLEMS SO I DECIDED TO FILE A COMPLAINT. *AK
KEY LOCK MECHANISM ON STEERING COLUMN FAILS (WON'T ACCEPT THE KEY). THIS LEAVES THE MOTORIST AND HIS (HER) PASSANGERS STRANDED. I'VE SEEN MANY IDENTICAL PROBLEMS REPORTED IN NUMEROUS POSTS ON THE INTERNET. PROBABLY A MANUFACTURING REFECT.*AK
IGNITION LOCK HAS BROKEN.*AK
200 FORD FOCUS ZX3: IGNITION IS LOCKED IN POSITION. KEY WILL NOT TURN. STEERING IS LOCKED UP ALSO. THIS HAS HAPPEND 2 TIMES BEFORE. THERE IS A WEBSITE DEDICATED TO ADDRESSING THIS ISSUE. THIS NEEDS TO BA A RECALL BECAUSE IT IS OBVIOUSLY A MANUFACTURER DEFECT THAT IS AFFECTING THE FORD FOCUS. *AK
WHEN MY AIRBAG ON MY 2000 FORD FOCUS DEPLOYED, IT BURNT MY HAND. HAD I NOT BEEN WEARING GLOVES, IT WOULD HAVE BEEN MUCH MORE SEVERE.*AK
I OWN A 200O FORD FOCUS AND RECENTLY SAW A MEDIA STORY REGARDING FUEL PUMP FAILURES. I HAVE HAD SEVERAL INCIDENTS WHERE MY CAR FAILED TO ACCELURATE OR STALLED OUT. THE LOCAL FORD DELERSHIP REPORTS I HAVE A DEFECTIVE FUEL PUMP. I BELEIVE THESE SHOULD BE A RECALL ITEM. *AK
THE OWNER WAS UNABLE TO UNLOCK THE REAR DOORS FROM THE INSIDE AND OUTSIDE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOUR TIMES. *AK THE ENTIRE AUTOMATIC SYSTEM STOPPED WORKING. THE REAR DOOR BEHIND THE DRIVERS SEAT WAS UNABLE TO BE UNLOCKED OR OPENED FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE PASSENGER SIDE DOOR BECAME JAMMED. THE LOCK(S) WERE ALL REPLACED AND FAILED TWICE AT THE DEALERSHIP. THE AUTOMATIC WINDOW'S WORKED INTERMITTENTLY. *SCC *JB
WHILE DRIVING 60 MPH THE VEHICLE STALLED AND THE CONSUMER LOST POWER STEERING. THE CONSUMER MANAGED TO PULL OVER AND THE VEHICLE EXPERIENCED A HARD START. THE CONSUMER HAD THE VEHICLE TOWED THE TO DEALER. *AK THE CONSUMER WAS TOLD THAT THE MASS AIR FLOW SENSOR WAS DIRTY AND BY CLEANING IT WOULD REMEDY THE PROBLEM. *SCC THE VEHICLE STALLED AGAIN AND THE CONSUMER WAS THEN TOLD THE FUEL PUMP OR THE FUEL DELIVERY MODULE WAS THE CAUSE OF THE PROBLEM. *JB
ALONG WITH THE ON GOING PROBLEMS I HAVE WITH MY 2000 FORD FOCUS, I RECENTLY STALLED WHILE SITTING AT THE LIGHT, I CAME TO FIND THAT MY POSITIVE BATTERY CABLE WAS SO CORRODED AND BURT. CAUSING ME TO STALL. I HAD TAKEN IT TO THE DEALER IN AUGUST OF 2003 THEY CLAIMED TO HAVE INSPECTED AND REROUTED THE BATTERY CABLE AND TORQUED THE PINCH BOLT. THEY TOLD ME I NEEDED A NEW BATTERY AND OFFERED TO DO THIS FOR ME FOR 190.00 I DECLINED THE OFFER, NEVER DID THEY MENTION THE CABLES, I HAD THE BATTERY REPLACED THAT SAME DAY. SEVERAL WEEKS LATER MY BATTERY LIGHT COMES ON, I TAKE IT BACK TO THE DEALER AND THEY TELL ME IT'S MY FAULT AND NOW THE ALTERNATOR WILL NEED TO BE REPLACED AND THE FRAYED POSITIVE CABLE WHICH IS BURNT COMPLETELY IS NOT THEIR FAULT. THEY TELL ME THAT THEY WILL NOT FIX THE BATTERY CABLES UNLESS I PAY 390.00 TO HAVE THE ALTERNATOR FIXED. THESE ISSUES WITH MY CAR ARE AS A DIRECT RESULT FROM THIS BATTERY CABLE ISSUE. THERE ARE ALSO STILL MANY OTHER ISSUES WITH THIS CAR INCLUDING A LEAK WHICH THEY THINK MEANS THE CAR IS ACTUALLY CRACKED IN HALF. THE SERVICE ADVISOR VERBALLY ATTACKS ME AND GIVES ME THE FINGER AND TELLS ME TO TALK TO THE HAND. THE SERVICE MANAGER STEPS IN AND DOES NOTHING TO HELP ME. IN THE MEANTIME I ALL I WANTED WAS THE CABLES REPLACED AS IT IS STATED IN THE RECALL. SO I CAN DUMP THE PIECE OF CRAP. *LA
ON OCT. 11, 2003, I DROVE TO MY SISTER'S PLACE OF BUSINESS TO PICK UP MY NIECE AND WHEN I CAME BACK TO THE CAR MY KEY WOULD NOT GO IN THE IGNITION. MY BROTHER IN LAW TRIED AND HE WAS ABLE TO GET IT IN HALF WAY BUT THE STEERING WHEEL WAS LOCKED. WE EVEN TRIED THE SPARE KEY AND IT DID NOT WORK. WE CALLED A FORD DEALERSHIP TO SEE IF THERE WAS SOMETHING ELSE WE COULD DO EXCEPT TURNING THE STEERING WHEEL TO UNLOCK IT. THE SERVICE REP. ASKED FOR THE YEAR AND MODEL OF THE CAR AND HE SAID HE HAD OTHER FORD CUSTOMERS COME IN WITH THE SAME PROBLEM AND IT IS THE IGNITION CYLINDER. HE SAID IT WOULD HAVE TO BE REPLACED AND WOULD COST ABOUT $300.00. I ASKED IF FORD HAD ISSUED A RECALL FOR THIS PROBLEM AND HE SAID NO. I HAD THE CAR TOWED TO A FORD DEALERSHIP AND THEY REPLACED THE IGNITION SWITCH. THERE NEEDS TO BE A RECALL BECAUSE SOONER OR LATER A FORD FOCUS OWNER WILL BE FACED WITH THIS PROBLEM AND HOPEFULLY THEY WILL HAVE $300.00 TO FIX THE PROBLEM.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Focus → · Every Focus year → · How the figures are calculated →