Page 26 of 74 · complaints 1,251–1,300 of 3,686

2000 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Ignition
Filed Oct 17, 2004PA

UNABLE TO INSERT KEY INTO CYLINDER IGNITION SLOT OF MY 2000 FORD FOCUS. *JB

Electrical System › Ignition › Switch
Filed Oct 16, 200434,440 milesFL

I HAVE HAD MY 2000 FORD FOCUS WITHOUT MANY PROBLEMS. I JUST ARRIVED AT MY DESTINATION, TURNED OFF MY CAR, AND THEN TRIED TO TURN THE CAR ON AGAIN AND COULD NOT GET THE KEY IN THE IGNITION. THE WHEEL WAS ALSO LOCKED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY SAID THAT THEY WOULD HAVE TO REPLACE THE IGNITION SWITCH AND IT WOULD COST $375. *JB

Electrical System › Ignition
Filed Oct 15, 2004CA

THREE TIMES ON MY TRIP CROSS-COUNTRY THE IGNITION LOCKED ON MY FOCUS, REFUSING TO ALLOW THE KEY TO TURN TO START THE ENGINE AS WELL AS DISABLING THE STEERING. A HELPFUL AAA SERVICER GOT MY CAR STARTED IN RURAL WYOMING AFTER ALLOWING IT TO ROLL DOWN A HILL, BUT THE SAME TACTIC ON SUBSEQUENT EFFORTS FAILED TO PRODUCE THE DESIRED RESULT, AND I ENDED BY HAVING THE VEHICLE TOWED. INTERNET RESEARCH HAS REVEALED THIS TO BE A COMMON PROBLEM AMONG "FOCI," ALTHOUGH FORD HAS DECLINED TO ISSUE A RECALL ON THE IGNITION, WHICH EMPLOYS TUMBLERS THAT ROUTINELY SLIP INSIDE THE IGNITION, STRANDING DRIVERS AND PASSENGERS ROADSIDE, SOMETIMES FOR HOURS. FORD HAS APPARENTLY DECLINED TO ISSUE A RECALL BECAUSE THE PROBLEM IS NOT A "SAFETY ISSUE." I BEG TO DIFFER THAT STRANDING MOTORISTS IS INDEED AN UNSAFE PRACTICE.MY IGNITION IS CURRENTLY BEING REPLACED AND REKEYED AT A COST EXCEEDING $300, AND I CAN ONLY ASSUME THAT I WILL EVENTUALLY BE STUCK WITH THE SAME PROBLEM DUE TO THE FAULTY DESIGN OF THE IGNITION. I HAVE ALSO BEEN WITHOUT TRANSPORTATION ON THREE OCCASIONS AND EXPERIENCED COSTLY DELAYS IN MY CROSS COUNTRY TRIP.*AK

Electrical System › Ignition
Filed Oct 14, 200479,000 milesFL

IGNITION-THE KEY WILL NOT TURN WHEN ENTERED INTO THE IGNITION THE CYLINDER NEEDS TO BE REPLACED. WHEN I CONTACTED FORD SERVICE DEPARMENT I WAS ADVISED THAT THIS IS A VERY COMMON PROBLEM IN THESE CARS. FORD MOTOR COMPANY DENIES TO RECOGNIZE THIS AS RECALL WHICH I BELIEVE THEY SHOULD SINCE THEY ARE HAVING SO MANY OF THESE PROBLEMS WITH THIS CAR.*AK

Suspension
Filed Oct 14, 200463,563 milesTX

WHILE DRIVING, THE RIGHT REAR WHEEL FELL OFF. AFTER THE VEHICLE WAS SERVICED IT WAS DISCOVERED THE SUSPENSION WAS DEFECTIVE. THE WHEEL BEARING HAD FAILED. *JB

Electrical System › Ignition
Filed Oct 13, 2004MD

UPON TRYING TO START THE VEHICLE. THE KEY WOULD NOT TURN. IT TOOK THE CONSUMER NUMEROUS TRIES TO GET THE VEHICLE STARTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Engine and Engine Cooling › Engine
Filed Oct 13, 2004ME

SINCE BUYING THIS CAR IN OCTOBER 2000, I HAVE HAD 4 FUEL PUMP REPLACEMENTS. THE CAR IS NOW ON ITS 5TH FUEL PUMP, AND THE PROBLEM THE FUEL PUMP REPLACEMENT IS SUPPOSED TO CORRECT IS STILL HAPPENING. THE CAR STILL HAS TROUBLE (ESPECIALLY IN WET OR HUMID WEATHER) WITH SPUTTERING AND JOLTING/SURGING. MOST RECENTLY IT HAS BEEN GETTING WORSE AND WORSE. LUCKILY THE SURGING HAS (OF YET!) NOT CAUSED ME TO HAVE AN ACCIDENT. RIGHT NOW THE CAR IS IN FOR A TIMING BELT REPLACEMENT (!) WHICH WAS REPLACED INCORRECTLY AND NOW I HAVE CYLINDER HEAD ISSUES.*AK

Steering › Rack and Pinion
Filed Oct 13, 2004CA

AT 77,230 THE RACK AND PINION NEEDED TO BE REPLACED BECAUSE IT WAS WORN AND ABOUT TO BREAK. ALSO A WEEK OR TWO LATER AT 77,300 MILES THE ENGINE SEIZED WHILE DRIVING. THE DEALERSHIP THINKS THAT A HOUSING RING CAME LOOSE AND WELDED ON THE CYLINDER. THE ENGINE WAS INSTALLED, BUT DID RESOLVE THE PROBLEM. THE VEHICLE HAS BEEN SHIPPED TO THE FACTORY FOR FURTHER SERVICE. *JB

Electrical System
Filed Oct 13, 200447,000 milesGA

1) STALLING, STUTTERING AND OR SLOW ACCELERATION 2) GAUGES AND LIGHTS INSIDE AND OUTSIDE THE VEHICLE ARE FLUCTUATING AS THEY WISH. HE CAR WAS TAKEN TO THE DEALER THREE TIMES SO THEY COULD DIAGNOSIS AND WORK ON THE PROBLEM. 1ST TIME THERE WAS A RECALL PERFORMED ON THE FDM (FUEL DELIVERY MODULE). 2ND TIME THEY GAVE IT A COMPUTER UPDATE AND THEN ALL OF THE ELECTRICAL PROBLEMS BEGAN TO OCCUR. THIRD TIME THEY SENT ME AWAY SAYING THERE IS NOT A PROBLEM. 2 WEEKS LATER WITH ALL THE SYMPTOMS GIVING LOTS OF PROBLEMS (SHUTTERING AND STUTTERING, CAR STALLED MANY TIMES WHILE TRAVELING ON THE INTERSTATE ETC.). FINALLY IT QUIT ALL TOGETHER WHEN ELECTRICALLY IT BLEW UP OR SHORTED OUT SOMEWHERE. ALL THE GAUGES WERE FLUCTUATING EMPTY TO FULL,0 TO 100 MPH, AIR BAG ILLUMINATED ETC. CABIN LAMPS WENT CRAZY. THE CAR SMELLED LIKE IT WAS BURNING IN THE CABIN. FOUND NO BURNT OR MELTED WIRES. I CALLED THE DEALER TO GET THEM TO PICK UP THE CAR AND THEY TOLD ME THE BATTERY WENT DEAD. WHEN THEY TEST DROVE IT NOW BEING THE FOURTH TIME THEY SAID IT NEEDED NEW SPARK PLUGS AND WIRES. I JUST CANNOT BELIEVE WHAT THEY ARE TELLING ME SO I PULLED THIS VEHICLE OUT OF THEIR CARE. *AK

Steering › Column Locking › Anti-theft Device
Filed Oct 13, 2004IL

WITHIN A 6 DAY PERIOD, OCT 7TH THROUGH OCT.12TH (2004), I EXPERIENCED INTERMITTENT PROBLEMS WITH MY KEY GETTING STUCK, LOCKED, OR NOT ADMITTED INTO THE KEY IGNITION ENTRY. THE FAILURE TOOK PLACE, MORNING OCT. 12TH, 2004. MY KEY WAS ABLE TO FULLY ENTER KEY IGNITION AREA, BUT WAS NOT ABLE TO TURN THE KEY TO START THE CAR. THE CONSEQUENCE WAS I HAD NO IMMEDIATE TRANSPORTATION AND WAS BILLED FOR THE REPLACEMENT PART (CYLINDER LOCK) AND LABOR (APPROX. $350.00). THE CORRECTIVE ACTION WAS TO REPLACE THE CYLINDER LOCK WITH STRATTEC PART NUMBER 707592.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 13, 2004CA

TO WHOM IT MAY CONCERN, OWN A 2000 FORD FOCUS ZX3, I HAVE HAD THIS CAR IN FOR MORE REPAIRS & RECALLS THEN I CAN COUNT. THE MOST RECENT VISIT TO THE DEALER (COLLEY FORD, GLENDORA, CA.) FOR A RECALL (PROGRAM) AND TO HAVE THE BRAKES SERVICED WAS ON 10/02/2004, I WAS TOLD AFTER 3 DAYS THAT THE CLUTCH HAD A BURNT SMELL, THE BATTERY HAD TO BE REPLACED, AS WELL AS THE SPARK PLUG WIRES, SOME HOSE, AND THAT THE BRAKE ROTORS WOULD HAVE TO BE TURNED (THIS IS THE SECOND SET OF ROTORS ON THIS CAR THAT HAS 37000 MILES). PLEASE HELP ME I AM AT THE END OF MY ROPE WITH THIS CAR AND DON'T KNOW WHERE TO TURN. I CANT WIN WITH THE DEALER OR FORD MOTOR COMPANY..... WHAT SHOULD I DO, WHAT CAN I DO? THE FEALER WILL NOT HELP & FORD WILL NOT HELP. I STILL HAVE NOT BEEN ABLE TO HAVE THE CAR FIT YET, IM WAITING TO HEAR FROM THE DEALER. PLEASE HELP THANK YOU FOR YOUR TIME REGARDS JERI WILLIAMS 24/7 (626) 272-9518 . *AK

Electrical System › Ignition › Switch
Filed Oct 12, 200453,345 milesCA

2000 FORD FOCUS IGNITION KEY WILL NOT TURN, STEERING COLUMN AND IGNITION SWITCH FROZE. SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE DUE TO FAULTY DESIGN. REFERENCE: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML FORD SHOULD RECALL AND REPLACE IGNITION SWITCHES AS I CAN NO LONGER TRUST THIS VEHICLE TO BE RELIABLE ENOUGH TO TRANSPORT MY WIFE AND DAUGHTER SAFELY. *NM

Electrical System
Filed Oct 12, 2004SC

EVERYTHING WAS GREAT WITH THE CAR UNTIL RECENTLY. CAN INSERT KEY INTO THE IGNITION, BUT CANNOT TURN THE KEY. I PULL THE KEY IN AND OUT UNTIL SOMETHING CATCHES AND IT WILL FINALLY TURN. SOMETIMES IT TAKES 2 MINUTES, SOMETIMES 30 MINUTES. *NM

Suspension › Front › Springs › Coil Springs
Filed Oct 12, 2004MI

THE FRONT RIGHT COIL SPRING HAS BROKE. THE CONSUMER HAS CONTACTED THE FORD MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT DO ANYTHING. CONSUMER SAYS THAT FORD EXTENDED THE WARRANTY, BUT HIS DID NOT COMPLY DUE TO THE YEAR IT WAS BUILT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

Electrical System › Ignition
Filed Oct 12, 200449,854 milesVA

I JUST BOUGHT A USED 2000 FORD FOCUS ZX3 FROM FAIRFAX HONDA, 11050 MAIN STREET, FAIRFAX, VA, 888-455-7291 (SELLER: KAZIM RAZA) ON OCTOBER 5TH, 2004!!! THE DEALER TOLD ME THAT I HAVE A 2 MONTHS WARRANTY ON THE CAR! THIS MORNING I WAS TRYING TO START THE ENGINE BUT WAS UNABLE TO UNLOCK THE IGNITION LOCK. I HAVE TRIED TO MOVE THE STEERING WHEEL AND USED BOTH KEYS BUT THE LOCK DOES NOT MOVE. ALSO, BOTH KEYS DONT MOVE SMOOTHLY INTO THE LOCK. I CONTACTED THE DEALER TO REQUEST A TECHNICIAN COME OUT AND CHANGE THE LOCK BUT HE REFUSES TO DO SO. HE IS SAYING THE WARRANTY ONLY APPLIES TO THE ENGINE AND POWER TRAIN. I AM VERY CONCERNED WITH THIS LOCK SINCE MY FEAR IS THAT IT MAY LOCK DURING DRIVING WHICH WOULD CAUSE A VERY DANGEROUS SITUATION. *NM

Structure › Body › Door
Filed Oct 12, 2004VA

BOTH REAR DRIVER SIDE AND PASSENGER SIDE DOORS ARE RUSTED. MY WARRANTY STATES " CORROSION COVERAGE UP TO 5 YEARS, REGARDLESS OF MILES DRIVEN". THE DEALERSHIP AND FORD CUSTOMER SERVICE HAVE FAILED TO CORRECT THIS PROBLEM FREE OF CHARGE. *NM

Steering › LinkagesCrash
Filed Oct 11, 2004CA

IN JUNE 2004, I TOOK MY 2000 FORD FOCUS INTO SUNSET FORD IN WESTMINSTER, CALIFORNIA COMPLAINING ABOUT A VIBRATION AND RATTLE IN THE FRONT END OF MY CAR. THEY CHARGED ME $80 AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. AGAIN, ON AUGUST 12, 2004, I TOOK MY 2000 FORD FOCUS INTO SUNSET FORD COMPLAINING THAT THE VIBRATION AND RATTLE WERE STILL THERE AND GETTING WORSE. THEY AGAIN CHARGED ME $80 FOR A DIAGNOSTIC AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. IN THE EARLY MORNING ON OCTOBER 2, 2004, I STARTED TO SLOWLY ACCELERATE FROM A COMPLETE STOP AND MY CAR FOR NO REASON AT ALL TURNED SHARPLY AND STRUCK A CURB. THERE IS NOW MAJOR STRUCTURAL DAMAGE TO MY CAR THAT WILL COST THOUSANDS OF DOLLARS TO REPAIR. I CONTEND THAT THIS MAJOR DAMAGE WAS CAUSED BY FORDS NEGLIGENCE IN FINDING THE ORIGINAL MECHANICAL DEFECT THAT I REPORTED TO THEM. I ALSO CONTEND THAT THE SYMPTOMS MY CAR WAS EXHIBITING WERE THE SAME AS DESCRIBED IN YOUR NHTSA CAMPAIGN ID #02V289000. *NM

Electrical System › Ignition
Filed Oct 11, 200444,000 milesFL

JUST HAD OUR SECOND $350 IGNITION LOCK REPLACEMENT IN 2000 FORD FOCUS W/ 44000 MILES ON IT. I TALKED TO THE SERVICE MANAGER AT SARASOTA FORD WHO STATED THAT "HONESTLY, YOU'RE THE FIRST ONE I'VE SEEN". WELL, I'VE BEEN (BELATEDLY) READING THROUGH WEB SITES WITH LOADS OF THE SAME COMPLAINT!!! *NM

Electrical System › Ignition
Filed Oct 7, 200437,826 milesPA

CAR WOULD NOT ACCEPT KEY AFTER TURNING OFF IGNITION. HAD TO HAVE TOWED TO FORD DEALERSHIP. THEY SAID IGNITION LOCK BROKE AND REPLACED IT CAR ONLY HAD 39000 MILES ON IT. 284.39 COST OF REPLACEMENT PLUS TOWING CHARGES. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Oct 5, 200496,000 milesNY

BOTH REAR DOOR LATCHES DO NOT CLOSE, CAUSING DOORS TO SWING OPEN ON TURNS. THIS IS CONSISTENT WITH YOUR INVESTIGATION EA 04-023. AS I UNDERSTAND,THIS INVESTIGATION HAS BEEN UPGRADED ON 8/24/04. WILL THERE BE A RECALL?*AK

Latches/Locks/Linkages › Doors › Latch
Filed Oct 5, 200495,000 milesNY

THE REAR DOORS DO NOT LATCH. AS A RESULT WHEN MAKING A RIGHT HAND TURN REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. *AK *TC

Electrical System › Ignition › Switch
Filed Oct 5, 2004IL

2000 FORD FOCUS ZX3. I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. HAD TO TOW IT TO THE DEALER TO CHANGE THE IGNITION CYLINDER.*AK

Suspension › Front › Springs › Coil Springs
Filed Oct 4, 2004OH

WHILE DRIVING AT LOW SPEEDS FRONT COIL SPRING SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Electrical System › Ignition › Switch
Filed Oct 4, 2004VT

IGNITION KEY CYLINDER. KEYS EITHER WARE OUT OR CYLINDER GOES BAD FIRST.. TIME CYLINDER HAD TO BE REPLACED IN MARCH OF 2004. THIS TIME OCTOBER 4. 2004 DEALER SAID KEY WAS WORN OUT I HAVE TWO KEYS THE SPARE IS ALMOST NEW AND THAT ONE WOULD NOT WORK EITHER DEALER DID NOT HAVE ANSWER TO THAT ONE. IS THIS A COMMON PROBLEM WITH 2000 FORD FOCUS IF SO I NEED SOME KIND OF PROOF TO SHOW DEALER TO GET MY MONEY BACK. PLEASE HELP ME IF YOU CAN OR POINT ME IN THE RIGHT DIRECTION . THANK YOU ALBERT J. BERNIER. *AK

Suspension › Front › Springs › Coil Springs
Filed Oct 3, 200434,182 milesMI

LEFT FRONT SUSPENSION SPRING FRACTURED INSIDE THE SLEEVE AT ONE COIL FROM THE BOTTOM. FRACTURED END OF THE SPRING WAS FORCED AGAINST THE TIRE, DAMAMGING THE TIRE. THIS IS THE SECOND OEM COIL SPRING TO FRACTURE ON THIS CAR, REFERENCE ODI CONFIRMATION NUMBER 10030978 DESCRIBING THE FRACTURE OF THE RIGHT FRONT COIL SPRING. WHY IS THERE NO RECALL ON THESE SPRINGS? WHY HASN'T FORD MOTOR COMPANY'S CUSTOMER SATISFATION PROGRAM 03M02 BEEN EXTENDED TO INCLUDE ALL 2000MY FOCUS INSTEAD OF COVERING ONLY FOCUS'S BUILT UP TP DECEMBER 1999?*AK

Suspension › Front › Springs › Coil Springs
Filed Oct 3, 2004106,445 milesOH

1) NOISE COMING FROM RIGHT FRONT 2) BOTH FRONT SPRINGS AND STRUTS HAD TO BE REPLACED BECAUSE THE RIGHT FRONT SPRING HAD BROKEN AND CUT THE RIGHT FRONT TIRE DOWN THE MIDDLE (WHICH ALSO HAD TO BE REPLACED). THE SPRING ALSO BENT THE STRUT.*AK 3) ALL OLD PARTS ARE AVAILABLE - SEE #2 FOR WHAT WAS DONE TO CORRECT FAILURE. REPAIRS HAD TO BE MADE ON AN EMERGENCY BASIS.

Fuel System, Gasoline › Delivery
Filed Oct 2, 200475,000 milesOH

MY HUSBAND AND I WAS A TRIP TO PAINTSVILLE, KY, APPROXIMATELY 80 MILES AWAY FROM HOME. THE CAR BEGAN TO SPIT AND SPUTTER AND PROGRESSIVELY GREW WORST THE FARTHER WE DROVE. THE ENGINE LIGHT CAME ON AND THE CAR WAS STALLING. WE WERE STRANDED IN PAINTSVILLE, KY FOR SEVERAL HOURS.*AK

Power Train › Automatic Transmission
Filed Oct 2, 200432,000 milesOH

ON THE AFTERNOON OF 9/29/2004 I ATTEMPTED TO REVERSE OUT OF A DRIVEWAY WHEN THE TRANSMISSION FAILED TO ENGAGE. A LOUD CLANK NOISE HAD OCCURED SEVERAL MINUTES BEFORE WHEN DRIVING FORWARD INTO THE DRIVEWAY. I HAD THE VECHICLE TOWED TO THE DEALER, WHERE I WAS TOLD THIS 4 YEAR OLD CAR WITH ONLY 32000 MILES REQUIRED A NEW OR REBUILT TRANSMISSION. AFTER READING THE OTHER SEIZED TRANSMISSION COMPLAINTS THAT RESULTED IN CRASHES, I FEEL VERY LUCKY. *AK

Service Brakes, Hydraulic › Foundation Components › Drum › Drum
Filed Oct 2, 200450,133 milesGA

REAR BRAKES HAD AN EXTREME NOISE COMING FROM THEM. UPON EXAMINATION I FOUND IT TO BE A LOOSING OF THE REAR WHEEL BEARING NUTS, CAUSING THE DRUM TO RUB THE BRAKE PADS. *AK I TIGHTENED THE NUTS AS UNTIL I REPLACE THE BRAKES.

Electrical System › Wiring › Front UnderhoodFire
Filed Oct 1, 200450,000 milesTX

VEHICLE WAS IDLING IN A PARKING LOT AND A FIRE STARTED UNDER HOOD. THE ENTIRE VEHICLE WAS QUICKLY ENGULFED, AND THE CAR WAS LEFT UNRECOGNIZABLE WITHIN 5 MINUTES. THREE OTHER VEHICLES WERE DAMAGED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 1, 200410,000 milesNY

WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD SQUEAKING NOISE, AND THE VEHICLE FAILED TO STOP COMPLETELY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE ROTORS AND PADS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

Electrical System › Ignition › Switch
Filed Sep 30, 200464,000 milesTX

CONSUMER STATED IGNITION LOCKED. AS A RESULT, CONSUMER WAS NOT ABLE TO TURN THE VEHICLE OFF. *AK

Electrical System › Ignition › Switch
Filed Sep 30, 2004AR

CONSUMER WAS UNABLE TO INSERT THE KEY INSIDE THE IGNITION. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT IGNITION SWITCH NEEDED TO BE REPLACED , AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

Electrical System › Ignition › Switch
Filed Sep 29, 2004NJ

IGNITION LOCKED UP IN JUNE, 2003 AND AGAIN SEPTEMBER, 2004. BOTH TIMES, THE IGNITION HAD TO BE DRILLED OUT, A REPLACEMENT IGNITION SWITCHED INSTALLED, THE CAR HAD TO BE REKEYED. WHEN IGNITION LOCKED, UNABLE TO TURN KEY. CAR WAS IN PARK BOTH TIMES INCIDENT OCCURRED.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 29, 2004MI

DOORS NOT LATCHED PROPERLY AND SWINGING OPEN WHILE DRIVING. *BF RIGHT DOOR STICKING AS WELL. CONSUMER UNABLE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DOOR SWINGING OPEN. *TC

Electrical System › Ignition › Switch
Filed Sep 28, 200470,560 milesFL

AFTER HAVING A DIFFICULT TIME OF TURNING THE IGNITION SWITCH ON CONSUMER COULD NOT SHIFT THE VEHICLE INTO PARK. EVERY ATTEMPT WOULD CAUSE A GRINDING NOSE. CONSUMER DROVE THE VEHICLE TO THE DEALER, WHO REPLACED THE ENTIRE IGNITION CYLINDER. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 28, 200431,900 milesOH

ON 09/26/04 OPENED THE DRIVER'S SIDE BACK DOOR OF MY 2000 FORD FOCUS SEDAN TO PLACE SOMETHING IN THE BACK SEAT. I CLOSED THE DOOR AND PROCEEDED TO START THE CAR AND DRIVE AWAY. IT WAS THEN I NOTICED THE DOOR AJAR LIGHT ON AND PULLED TO THE SIDE OF THE ROAD. FOUND THE DRIVER'S SIDE BACK DOOR WOULD NOT LATCH. THE LATCH WOULD LOCK SOMETIMES IF PUSHED WITH MY FINGER BUT NOT WHEN CLOSING THE DOOR NORMALLY. AT THAT POINT I DROVE HOME WITH MY SON HOLDING THE DOOR CLOSED UNTIL WE COULD USE A BUNGEE CORD TO HOLD IT SHUT. THE CAR IS PRESENTLY AT ELYRIA FORD IN ELYRIA, OHIO BEING REPAIRED. I HAVE CALLED FORD MOTOR CO AND FILED A COMPLAINT ALSO AFTER INVESTIGATING ON THE INTERNET AND FINDING THAT A PROBE HAS BEEN LAUNCHED INTO FAILING DOOR LATCHES ON 2000 FORD FOCUS THE VIN NO IS [XXX], MFG DATE 02/00. THE CAR HAS 32000 MILES ON IT.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Latches/Locks/Linkages › Doors › Latch
Filed Sep 28, 200469,000 milesPA

REAR DRIVER'S SIDE DOOR DID NOT LATCH. AS A RESULT, THE DOOR DID NOT SHUT PROPERLY, AND CONSUMER HAD TO TIE A ROPE AROUND IT. *AK

Engine and Engine Cooling
Filed Sep 28, 2004SC

THE VEHICLE STALLED WHILE DRIVING. THIS FAILURE IS POSSIBLE RELATED TO RECALL 03N01. *NM RECALL NUMBER NUMBER (03V482000) THE CONSUMERS VEHICLE EXPERIENCED ENGINE PROBLEMS (ENGINE HESITATION, LOSS OF POWER, AND SURGING)AS A RESULT OF A FAULTY FUEL PUMP. THE CONSUMER WAS ABLE TO MINIMIZE THE PROBLEMS BY KEEPING THE FUEL TANK 3/4 TO FULL AS SET FORTH IN THE NOTICE. *TC

Electrical System › Ignition › Switch
Filed Sep 27, 200460,000 milesCA

IT WAS HARD FOR THE CONSUMER TO GET THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH . DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK LOCK/IGNITION CORE FAILED TO RESPONT TO KEY AND THE CONSUMER WAS STRANDED AT NIGHT. THE KEY WOULD NOT TURN IN THE IGNITION EVENTUALLY THE KEY WOULD NOT EVEN GO IN THE IGNITION. THE CONSUMER COULD NOT START THE VEHICLE NOR TURN ON THE POWER TO ROLL UP THE POWER WINDOWS. THE CONSUMER STATED THAT ONLINE RESOURCES HAVE SHOWN THIS TO BE COMMON TO FORD FOCUS. *TC

Electrical System › Ignition
Filed Sep 22, 200438,000 milesTN

2000 FORD FOCUS SE, KEY WILL NOT GO INTO IGNITION. CAN NOT START CAR.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Sep 21, 2004DC

WHILE DRIVING 45 MPH CONSUMER APPLIED THE ACCELERATOR PEDAL, BUT IT FAILED TO ACCELERATE. THIS CAUSED THE VEHICLE TO DECREASE IN SPEED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE ,AND NOTICED THAT THE ACCELERATOR CABLE BROKE. VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION, BUT CAUSE OF THE FAILURE WAS NOT DETERMINED.*AK THE CONSUMER STATED THAT THE ACCELERATOR CABLE SNAPPED IN ONE PLACE AND WAS VERY WEAK IN ANOTHER PLACE. *TC

Suspension › Front › Wheel Bearing
Filed Sep 21, 2004PA

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE LIKE AIR PLANE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED WHEEL BEARING NEEDED TO BE REPLACED. CONSUMER INDICATED SHE WAS STILL WAITING FOR DEALERSHIP TO REPLACE THE WHEEL BEARING. *AK

Suspension › Front › Wheel Bearing
Filed Sep 21, 2004475,000 milesKY

VEHICLE MAKES A LOUD NOISE WHEN DRIVING. THE LEFT DRIVER SIDE TIRE IS WORE OUT. CONSUMER FOUND A RECALL ON LUGS AN BOLTS. DEALER STATED WHEEL BEARINGS WORE OUTPREMATURELY. *AK

Seat Belts › Front › Buckle Assembly
Filed Sep 21, 200462,000 milesME

CONSUMER STATED DRIVER'S SIDE SEAT BELT LOCKED. AS A RESULT, CONSUMER WAS UNABLE TO FASTEN SEAT BELT.*AK

Steering › Column Locking › Anti-theft Device
Filed Sep 20, 200420,000 milesOH

KEY WILL NOT TURN THE IGNITION SWITCH! THIS HAS HAPPEN SEVERAL TIMES OVER THE COURSE OF A FEW YEARS, USUALLY FIXING ITSELF. THIS LAST TIME, NOTHING WILL FIX IT. I AM CHECKING COSTS NOW TO REPLACE THE WHOLE MECHANISM. *AK

Electrical System › Ignition › Module
Filed Sep 20, 200478,000 milesME

2000 FORD FOCUS IGNITION CYLINDER. *AK

Steering › Column Locking › Anti-theft Device
Filed Sep 20, 200429,000 milesOH

IGNITION KEY WILL NOT TURN, SUBSEQUENTLY I WAS STRANDED AS I COULD NOT START THE CAR. I JUST BOUGHT THIS CAR 3 WEEKS AGO, WISH SOMEONE HAD TOLD ME THAT THIS WAS AN ISSUE FOR THESE VEHICLES. CAR WAS BOUGHT FOR OUR DAUGHTER TO USE FOR SCHOOL, WE BOUGHT THIS VEHICLE FOR RELIABILITY NOW HAVE TO WORRY ABOUT HER GETTING STRANDED SOMEWHERE.*AK

Steering › Column Locking › Anti-theft Device
Filed Sep 19, 2004CA

STEERING WHEEL LOCKS UP AND KEY WON'T TURN IN IGNITION. *AK

Suspension › Front › Springs › Coil Springs
Filed Sep 17, 200444,849 milesIL

2000 FORD FOCUS, RIGHT FRONT COIL SPRING BROKE. CAR ONLY HAD 44,849 MILES ON IT WHEN THIS OCCURRED. THE COIL LOOKED "VERY" OLD AND WORN FOR THAT NEW OF A VEHICLE. HAS THIS BEEN A PROBLEM FOUND ON THESE VEHICLES. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY VS A PARKING LOT, THERE WOULD PROBABLY BEEN A HORRIFIC ACCIDENT. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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