I BOUGHT A CERTIFIED PRE-OWNED 2012 FIESTA IN LATE FEBRUARY 2014. I HAD SERIOUS ISSUES OVER THE NEXT COUPLE OF WEEKS: LURCHED WHEN ACCELERATING, SO SEVERELY THOUGHT IT WOULD HIT CARS IN FRONT; NOT SHIFTING RIGHT BETWEEN THE LOWER GEARS, AT TIMES ALMOST STALLING; ALMOST IN ACCIDENT WHEN CAR WOULDN'T PICK UP SPEED OR GO INTO GEAR IT SEEMED; NOT PICKING UP OR GOING INTO GEAR; VERY LITTLE PULL UP HILLS FROM A STANDSTILL OR LOST A GREAT AMOUNT OF MOMENTUM MID-HILL (ALMOST REAR-ENDED AS A RESULT); REVS HARD FROM NOWHERE; AIRY, GRINDING, SCRAPING SOUND. SPOKE TO FORD CUSTOMER RELATIONSHIP CENTER NUMEROUS TIMES. THEY CLAIMED THE SIX-SPEED TRANSMISSION PROVIDES "AN UNUSUAL DRIVING EXPERIENCE." I EXPLAINED I DIDN'T FEEL SAFE DRIVING IT. I REQUESTED AN ADDRESS FOR SENDING A COMPLAINT LETTER AND THE WOMAN SEEMED TO DISCOURAGE THAT, STATING THAT THE DOCUMENTATION FROM MY PHONE CALL WOULD BE SENT UP THE CHAIN OF COMMAND IN FORD AND TO THE HIGHWAY SAFETY ADMINISTRATION. THE TRANSMISSION WAS REMOVED, THE CLUTCH REPLACED, AND BOTH INPUT SHAFT SEALS REPLACED IN MARCH. THE PROBLEMS BEGAN AGAIN. NOW I'M DEALING WITH THE SAME ISSUES. I'M VERY CONCERNED, ESPECIALLY WHEN I LOOK AT MY OWN EXPERIENCES WITH THE CAR COUPLED WITH THE COMMENTS I HAVE READ HERE.
2012 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE FRONT PASSENGER DOOR TO MY 2012 FORD FIESTA SEL SUDDENLY OPENED ON IT'S OWN WHILE MY VEHICLE WAS TRAVELING APPROXIMATELY 35 MILES ON A CURB. AFTER PULLING OVER TO INSPECT, I FOUND I COULD NOT CLOSE THE DOOR ANY LONGER. I HAVE FOUND NUMEROUS OTHER COMPLAINTS OVER THE INTERNET AS WELL AS THIS PAGE ON THE DEPARTMENT OF TRANSPORTATION WEBSITE AND I AM REQUESTING FURTHER INVESTIGATION INTO THIS MATTER AS IT DOESN'T SEEM TO BE AN ISOLATED ISSUE. CAR DOORS FLYING OPEN AT RANDOM WHILE DRIVING ARE CAUSE FOR CONCERN. AFTER TAKING MY VEHICLE TO THE FORD DEALERSHIP, THEY WANTED OVER $500.00 FOR A SMALL PART AND LESS THAN AN HOURS WORK SINCE MY IT WAS PAST MY 48,000 WARRANTY BY ABOUT 200 MILES. *TR
RESERVOIR BOTTLE NEEDS TOPPING OFF EVERY 5000 MILES SEEMS TO BE A LEAK SOME WHERE. *TR
FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR
I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.
I OPENED AND SHUT MY PASSENGER DOOR AND INSTEAD OF CLOSING, THE DOOR JUST BOUNCED BACK AND COULD NOT BE SHUT. THIS IS THE 2ND DOOR ON THIS CAR TO HAVE THIS PROBLEM. THE REAR PASSENGER DOOR DID THE SAME THING ABOUT TWO MONTHS PRIOR TO THIS INCIDENT. *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.
THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR
CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR
I HAVE BEEN HAVING PROBLEMS WITH MY TRANSMISSION FROM SHORTLY AFTER THE DAY I PURCHASED THE VEHICLE. IT SHUTTERS, LOCKS UP AND CANNOT SHIFT GEARS. IT HAS BEEN IN THE SHOP OVER 5 TIMES FOR THE SAME ISSUE AND IS STILL UNDER MANUFACTURERS WARRANTY. WHAT CAN BE DONE FOR ME? *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT WHEN A RIGHT TURN WAS MADE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,171.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
CAR INCREASINGLY SHIFTING HARD. ACCELERATED FROM GREEN LIGHT. CAR JERKING SO SEVERELY ALMOST LOST CONTROL. THIS OCCURRED NUMEROUS TIMES SINCE PURCHASE. CAR REPROGRAMMED COUPLE TIMES BUT NEVER LASTS. SHUDDERS, JERKS, AT TIMES WON'T SHIFT. DEALERSHIP MECHANICS ADVISE THAT CAR SHOULD NOT SHIFT IN THAT MANNER. UNDER WARRANTY. IN DEALERSHIP SHOP NOW FOR LAST 6 WEEKS CLUTCH REPLACED BUT LEAKING WATERPUMP ON BACK ORDER. ALL MY WARRANTY PAPERWORK WIT DATES IN MY CAR AT DEALERSHIP. IF NEED MORE PRECISE DATES, LET ME KNOW. *TR
I HAVE A 2012 FORD FIESTA THAT I BOUGHT BRAND NEW IN MARCH 2012. AT RANDOM TIMES I FELT THE CAR SHUDDERING DURING ACCELERATION WHEN GOING INTO 1ST AND 2ND GEAR. IT GOT TO THE POINT WHERE IT HAPPENED MORE FREQUENTLY CAUSING MY CAR TO SHAKE. AT TIMES IT WOULD FEEL LIKE IT WOULD DIE OUT. I FINALLY TOOK MY CAR INTO THE DEALERSHIP DURING THE WARRANTY PERIOD STILL AND THEY DIAGNOSED IT AS THE CLUTCH SYSTEM HAVING TROUBLE CATCHING. THIS WAS REPLACED IN JANUARY 2014. 10000 TO 12000 MILES LATER AROUND THE END OF MAY 2014 THE SAME PROBLEMS ARE HAPPENING AGAIN. AT THIS TIME MY ENGINE LIGHT CAME ON. I TOOK IT IN AGAIN COMPLAINING ABOUT THE SHAKING UPON ACCELERATION AND ENGINE LIGHT. THEY TOLD ME THAT IT IS EXPECTED WITH THIS TYPE OF TRANSMISSION BECAUSE OF THE BUILT OF IT AND BLAMED THE THROTTLEBODY (ENGINE LIGHT DIAGNOSIS) THAT IS CAUSING THE SHAKING. I PAID OUT OF POCKET FOR THE THROTTLE BODY SINCE AT THIS TIME MY WARRANTY PERIOD EXPIRED. I PICKED IT UP AND 2 DAYS LATER I HAD TO RETURN IT TO THE DEALERSHIP BECAUSE THEY DID NOT RESOLVE THE PROBLEM OF SHAKING UPON ACCELERATION. THEY KEPT THE CAR FOR A DAY AND THE TRANSMISSION TECH DIAGNOSED THE SAME PROBLEM AS BEFORE WHICH WAS THE CLUTCH ASSEMBLY SYSTEM. EVEN THE SERVICE ADVISOR STATED TO ME THAT MANY OTHER FIESTA OWNERS ARE HAVING PROBLEMS WITH THE TRANSMISSION AND SOME ARE ON THEIR 3RD REPLACEMENT OF THE CLUTCH SYSTEM. CURRENTLY I'M STILL WAITING FOR THE PARTS FOR MY CAR TO COME IN TO HAVE IT REPAIRED BUT THE SHAKING IS GETTING WORSE A
THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR
FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR
I BOUGHT MY 2012 ON MAY 1 2012, AND AT 101 MILEAGE IT WAS IN FOR BATTERY LIGHT ON , THEN 08/20/12 BACK IN FOR ENGINE LIGHT AND AGAIN 08/23/2012 AND AGAIN12/21/2012 AND AGAIN ON 01/09/2013 I HAVE ALWAYS TOLD THEM AT TIME OF SERVICE THAT THE CAR ACTS FUNNY GOING UP A HILL EVEN A SMALL ONE AND THEY TELL ME ITS FINE ITS JUST THE WAY THE RUNS. WELL I'VE HAD THE ENGINE LIGHT ON A LOT OVER THE LAST 6 MONTHS BUT SINCE THEY ALWAYS MAKE IT SOUND LIKE ITS ME. OF COURSE WHEN I GET IT IN THE LIGHTS OFF. BUT I'VE TAKEN PICS WITH THE LIGHT ON. *TR
TRANSMISSION LURCHES, BOGS DOWN AND HESITATES WHEN TRYING TO TAKE OFF. FORD SAID THE CLUTCH PACKAGE WENT BAD AND IT COST $1,724 TO REPLACE THE CLUTCH. LESS THEN 65K ON A 2012 AND THE TRANSMISSION GOES OUT. THIS CAR BELONGS TO A 16 YEAR OLD. THIS IS A MASSIVE SAFETY ISSUE. *TR
DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR
TRANSMISSION GRINDING,LURCHING, RPMS REVING, SLOW TO RESPOND TO GAS PEDAL DEPRESSION, ROLLS BACK AT STOP ON INCLINE, BRAKES WENT BAD AT 25000, TIRES WENT BAD AT 28000, TRANSMISSION CLUTCH REPLACED CONTINUES TO HAVE ISSUES. *TR
VEHICLE SHUTTERS, GRINDS, RATTLES, AND JUMPS WHEN VEHICLE REACHES 20 MPH OR HIGHER. I HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES...THEY CLAIM ITS "NORMAL". IT IS THE TRANSMISSION WHICH IS CAUSING ALL THE PROBLEMS. FORD HAS VERIFIED IT BUT BASICALLY TOLD ME TO "TURN UP THE RADIO AND IGNORE IT". THE GRINDING IS LOUD AND SOMETIMES WHEN ATTEMPTING TO ACCELERATE THE VEHICLE WILL HESITATE THEN THE RPMS WILL JUMP VERY HIGH ALMOST TO 6000 BEFORE THE VEHICLE SPEED INCREASES. THIS CAR IS A DEATH MACHINE ON THE HIGHWAY. I AM SCARED THAT IT WILL CAUSE AN ACCIDENT BECAUSE I AM NOT ABLE TO ACCELERATE WITHOUT ISSUES OR WITHOUT THE TRANSMISSION JUMPING AROUND ALL OVER THE PLACE. THIS VEHICLE NEEDS TO BE RECALLED BEFORE PEOPLE DIE. *TR
TRANSMISSION HAD PROBLEMS, GEARS GRINDING, CAR SHAKING WHEN ACCELERATING, SHIFTING UP AND DOWN WHEN DRIVING AT A CONSTANT SPEED. *TR
TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR
VEHICLE SHUDDERING AND GRINDING NOISE WHEN ACCELERATING FROM A STOP. MAKES IT VERY DIFFICULT TO GAUGE ACCELERATION RATE. THIS IS A REAL AND DOCUMENTED SAFETY CONCERN NATIONWIDE. *TR
WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR
WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR
CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR
FROM THE STOPPED POSITION, THE WHOLE FRONT END OF THE CAR SHUDDERS AS YOU BEGIN TO PRESS THE ACCELERATOR. WE TOOK THE CAR TO A FORD DEALER, THEY (KOONS, SILVER SPRING) UPDATED THE SOFTWARE AND TOLD US IT WOULD TAKE 1K TO 1500 MILES FOR THE PROBLEM TO STOP BECAUSE WE HAVE 3 FAMILY MEMBERS THAT DRIVE THIS CAR AND IT HAS A DRIVER STYLE MEMORY.. THE SHUDDERING ALSO CAUSES THE CAR TO LURCH AND PAUSE IF YOU HAVE TO MERGE FROM A STOPPED POSITION TO 40 OR ABOVE MPH. A PROBLEM ONLY A VERY EXPERIENCED DRIVER CAN ADJUST FOR. THIS PROBLEM IS DANGEROUS TO ALL ON THE ROAD. I WANT A RESPONSE FROM FORD OR A POSSIBLE RECALL. MANY BLOGS ALREADY ON THE INTERNET.
AFTER 6 MONTHS I STARTED HAVING VIBRATION/ TRANSMISSION SLIPPAGE ISSUES. I TOOK IT BACK TO THE DEALER AND THEY FIX THE TRANSMISSION FLUID LEAK. SIX MONTHS LATER THE PROBLEM PERSISTS. THE CAR WAS REPAIR 3 TIMES FOR THE SAME DEFECT. NOW IS 20,120 MILES STILL HAVE THE SAME PROBLEM, AND THE DEALERSHIP WHERE I BOUGHT IT DON'T WANT TO REPAIR IT ANYMORE. *TR
WITHIN A FEW MONTHS OF DRIVING THIS CAR THAT WE PURCHASED BRAND NEW, IT STARTED SHIFTING ROUGHLY. IT WOULD FEEL LIKE IT WAS GOING TO STALL OUT WHENEVER WE MADE A LEFT TURN FROM A STOP, AND IT WOULD STUTTER AND JERK WHEN SWITCHING BETWEEN THE LOWER GEARS. EVERYONE WHO RODE WITH US OR DROVE THIS CAR ASKED WHAT WAS WRONG WITH IT. I BROUGHT IT TO THE DEALERSHIP AT LEAST 3 TIMES, AND EVERY TIME I BROUGHT IT THEY SAID THEY CHECKED IT OVER AND IT WAS FINE (AT FIRST, IT WAS "LEARNING" HOW WE DRIVE, THEN WE WERE "DRIVING IT WRONG" AND NEEDED TO REALLY "PUNCH IT" STARTING FROM A STOP). GAS MILEAGE WAS TERRIBLE TOO, AS WE WERE SLAMMING THE GAS TRYING TO KEEP THE CAR FROM STALLING. I BROUGHT IT TO MY INDEPENDENT MECHANIC WHO SAID THERE WAS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION, BROUGHT IT TO THE DEALERSHIP WE BOUGHT IT FROM AGAIN, AND THEY AGAIN SAID THERE WAS NO PROBLEM AND WE WERE DRIVING IT WRONG. JUST GOT IT BACK FROM ANOTHER DEALERSHIP WHO IMMEDIATELY SAID THERE WAS A PROBLEM AND REPLACED THE CLUTCH. THEY SAID THAT THE SEALS AROUND THE CLUTCH HAVE BEEN REDESIGNED, AND THAT WAS THE ISSUE, AND WE SHOULD NOT HAVE THE ISSUE AGAIN. I HOPE THAT IS THE CASE, BUT WISH WE HAD NEVER BOUGHT THIS CAR. *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. IN ADDITION, A CLICKING AND GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE CLUTCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
AS I ACCELERATED, THE GEARS BEGAN MAKING A GRINDING NOISE. THIS CAUSE THE ENTIRE VEHICLE TO VIBRATE AND SHAKE UNCONTROLLABLY. THIS OCCURS 80% OF THE TIME WHEN I PRESS ON THE ACCELERATOR AND START ACCELERATING. ALSO, WHEN I TRY TO DRIVE THE VEHICLE AT SLOWER SPEEDS BETWEEN 30-45 MPH, THE GEARS GRIND CONSTANTLY AND THE VEHICLE WILL SOMETIMES VIBRATE UNCONTROLLABLY. WHEN I FIRST GOT THE VEHICLE, IT WAS VERY MINIMAL VIBRATION AND/OR GEAR GRINDING. I HAVE HAD THE VEHICLE ALMOST 2 YEARS NOW AND IT NOW HAS 40K MILES ON IT. THE GRINDING NOISE IS NOW VERY VERY LOUD AND THE VEHICLE SHAKES EVEN WORSE THAN BEFORE WHEN ACCELERATING. IF I HAD THE RATE THE VIBRATIONS/SHAKING OF THE VEHICLE OUT OF 10, I WOULD RATE IT A 9. WHEN I FIRST TOOK IT TO THE DEALER I BOUGHT IT FROM BACK IN APRIL 2012, I WAS TOLD THAT THIS WAS THE WAY THE VEHICLE DRIVES BECAUSE OF THE TYPE OF ENGINE/TRANSMISSION. I WAS TOLD THE VEHICLE HAS A MANUAL TRANSMISSION AND THE GEARS ARE SHIFTED BY A COMPUTER. SO, I TOOK THEIR STATEMENT AT FACE VALUE. NOW, AFTER OWNING THE VEHICLE FOR ALMOST 2 YEARS, I HAVE BEEN DOING A LOT OF RESEARCH AND FINDING THAT SEVERAL OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THIS, I BELIEVE, IS DEFINITELY A SAFETY ISSUE BECAUSE THE VEHICLE IS NOT PERFORMING PROPERLY AND IT VIBRATES SO STRONGLY THAT THE ENTIRE VEHICLE SHAKES AND IN MY OPINION, THIS COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT SHE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE ERRONEOUSLY ACCELERATED ONCE THE CONTACT RELEASED THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
MY CAR HAD SOME SUSPECTED ISSUES FROM THE BEGINNING (GRINDING NOISE WHEN SHIFTING THROUGH GEARS) BUT I ASSUMED IT WAS BECAUSE OF THE DUAL TRANSMISSION THE CAR DROVE LIKE A MANUAL. I HAD SOME ISSUES WITH SHUDDERING BUT I WAS ASSURED IT WAS BECAUSE OF THE WAY THAT THE TRANSMISSION IS. IN DECEMBER WHEN MY CAR WAS ABOUT 2 YEARS OLD AND I HAD ABOUT 32,000 MILES ON IT THE NOISE INTENSIFIED AND BECOME WORSE, IT WAS ALSO ACCOMPANIED BY THE CAR SHUDDERING ALMOST CONSTANTLY NAMELY AT LOW SPEEDS. I TOOK IT FOR AN OIL CHANGE, AND THE TECHNICIAN TOLD ME THAT SOMETHING SEEMED OFF WITH THE TRANSMISSION SO I MIGHT WANT TO HAVE A FORD DEALERSHIP LOOK AT IT SINCE IT WAS STILL UNDER WARRANTY. A COUPLE DAYS LATER I WAS ACCELERATING FROM A GREEN LIGHT AND MY CAR DID WHAT SEEMED LIKE A SEMI-STALL, THE CAR DIED FOR ABOUT 10-15 SECONDS BEFORE KICKING BACK ON. I TOOK IT TO THE DEALERSHIP, AND APPARENTLY SOME FORD FIESTA'S HAVE A DEFECT OF SOME SORT IN THE TRANSMISSION WHICH CAUSES THE CLUTCHES TO SLIP. THEY GAVE ME A FREE LOANER CAR, BUT I HAVE NO IDEA WHEN I WILL GET MY CAR BACK SINCE THE PARTS THAT ARE NEEDED ARE MASSIVELY BACKORDERED. I FEEL LIKE FORD OWNERS THAT MAY BE AFFECTED BY THE ISSUES WITH THE TRANSMISSION SHOULD BE NOTIFIED OF THIS POTENTIAL ISSUE. IT MAY NOT BE A HUGE SAFETY ISSUE NOW, BUT IF THOSE TRANSMISSIONS START GIVING OUT IT COULD BE. HOPEFULLY THERE WILL BE NO OTHER ISSUES WITH MY CAR ESPECIALLY AFTER IT IS NO LONGER UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
FORD HAS A PROBLEM WITH CVT TRANSMISSION. THE SEALS LEAK. THEY GIVE LIP SERVICE TO REPAIRS. I WENT MANY TIMES TO LAFAYETTE FORD. THEY REPLACED THE TRANSMISSION SEAL. THE TRANSMISSION STILL SLIPS. NOW THEY SAY IT IS THE CLUTCHES. FORD HAS THE PART, ON BACK ORDER. I HAVE ASKED, FOR A NEW TRANSMISSION. THE FORD AREA MANAGER SAID NO. THE THINK THERE NEEDS TO BE A RECALL OF THE CVT, ON 2012-2014 FOCUSES AND FIESTA. *TR
THE VEHICLE HAS SERIOUS TRANSMISSION ISSUES. IN LOW GEARS IT OFTEN LURCHES, SHAKES, AND STALL OUT AS IF IT'S GOING TO DROP THE GEAR. THERE IS A LOUD GRINDING/RATTLING SOUND WHEN THE CAR SHIFTS. IT FEELS VERY UNSAFE DRIVING IN STOP AND GO TRAFFIC OR IN CITY CONDITIONS. THE ISSUES WITH THE LURCHING GEARS AND DROPPED GEARS ALSO MAKE IT VERY DIFFICULT TO ACCELERATE QUICKLY. THIS MAKES MERGING ONTO A HIGHWAY UNSAFE. *TR
ITS ROLLS BACKWARDS, AGAIN AS PREVIOUSLY STATED IT HAS DEFINITE TRANSMISSION ISSUES. SOMETIMES IT WON'T SHIFT VERY WELL AT ALL. HESITATING AND FEELS LIKE IT WILL STALL AT ANY MINUTE. HILLS ARE THE WORST, VERY HARD TO GET UP THEM. NOT ONLY DOES IT SPIT AND SPUTTER SHIFTING UP BUT YOU CAN ALSO HEAR THE CLUNKING OF THE TRANSMISSION WHEN IT SHIFTS DOWN. *TR
MY CARS TRANSMISSION IS NOISY, IT GRINDS, IT SLIPS, IT SOUNDS LIKE IT'S GOING TO STALL AND I'VE HAD IT AT THE FORD DEALERSHIP TWICE AND THEY REFUSE TO TOUCH IT. THEY TELL ME IT'S NORMAL AND THEY CAN'T DO ANYTHING ABOUT IT. IT'S NOT SAFE. IT SOUNDS HORRIBLE AND IT DOES SLIP OUT OF GEAR. *TR
THE CLUTCH/TRANSMISSION IS DEFECTIVE IN THESE CARS. WE HAVE HAD OUR CLUTCH WORKED ON TWICE SINCE WE HAVE OWNED THE CAR. IT WILL FIX THE PROBLEM FOR ABOUT 10K MILES AND THEN IT WILL START SHUTTERING AS WE START FROM A STOP. IT WILL ALSO NEARLY STALL OUT AND SHUDDER GOING UP A HILL. FORD SAYS IT IS NOT A COMMON PROBLEM YET I HAVE READ A BUNCH OF COMPLAINTS ONLINE ABOUT THE ISSUE. I WILL NEVER BUY A FORD AGAIN. *TR
THE TRANSMISSION IN MY 2012 FORD FIESTA SEEMS FAULTY. WHEN DRIVING THE CAR I DO NOT FEEL SAFE AND AT TIMES FEEL LIKE THE CAR "HAS A MIND OF ITS OWN". THERE ARE TIMES WHEN I TRY TO SLOW DOWN WHEN COMING TO A STOP LIGHT, ETC. AND THE CAR SURGES FORWARD AS THE RPM DIAL SPIKES. THERE ARE OTHER TIMES WHEN TRYING TO CHANGE LANES OR PULL OUT OF THE STREET AND I NEED TO ACCELERATE QUICKLY THE CAR WILL NOT ACCELERATE AS I SHOULD, PUTTING ME IN THE PATH OF AN ONCOMING CAR. WHILE GOING A CONSISTENT SPEED ON A STRAIGHT ROAD THE CAR WILL JERK, AS IF I'M ADJUSTING A MANUAL TRANSMISSION. I'VE BROUGHT THE CAR TO FORD AND WAS TOLD THIS WAS "NORMAL" FOR THE CAR. IT SEEMS THAT MYSELF AND OTHERS ARE HAVING THIS ISSUE AND HOW IT HAS NOT BEEN DEEMED A SAFETY ISSUE WITH REPERCUSSION OF A RECALL IS BEYOND ME.
AFTER PURCHASING IN DECEMBER OF '12, THE FIRST PROBLEM AROSE AFTER ONLY 15 000 MILES. THE CAR WAS MAKING A S NOISE FROM THE TRANSMISSION. I HAD TO TAKE IT TO THE DEALER TWICE, FIRST TIME THEY DIDN'T WANT TO EVEN ACKNOWLEDGE THE PROBLEM. THEN AT 30000 I NOTICED FLUID LEAKING FROM THE VEHICLE. TURNS OUT IT IS THE OIL LEAKING INTO THE BELL-HOUSING, CAUSING THE CAR JERKING,STALLING ON HILLS AND FREEWAYS-VERY UNSAFE TO DRIVE IT. SOMETIMES IT TAKES UP TO 4 SECONDS AFTER PRESSING THE GAS PEDAL FOR CAT TO REACT(VERY DANGEROUS WHEN MERGE ON FREEWAY OR CHANGING LANES) AND THE DEALER WON'T BE ABLE TO GET ME IN UNTIL NEXT DECEMBER BECAUSE THERE IS NO NECESSARY PARTS. AND STATED "WELL IT SHOULD BE FINE UNTIL THEN." I'VE HEARD THAT ONE PERSON ALREADY WON THE LEMON LAW CASE AGAINST FORD REGARDING THIS VEHICLE. ONLINE FORUMS AND REVIEWS ARE FULL OF COMPLAINTS ON FORD FIESTA 2012 TRANSMISSION. *TR
WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE WAS IN DRIVE GEAR, SHE REMOVED HER FOOT FROM THE BRAKE PEDAL AND IT MOVED IN REVERSE INDEPENDENTLY. THE CONTACT STATED WHILE DRIVING THE VEHICLE ALSO SPUTTERED AS IF IT WAS CHANGING GEARS IN A MANUAL TRANSMISSION. THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER AND THE FAILURE CEASED. THE FAILURE RECURRED TWICE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112. THE CURRENT MILEAGE WAS 15,000.
I PURCHASED MY "NEW" VEHICLE IN AUGUST 2012 AND VERY SOON THERE AFTER I HEARD A RATTLING NOISE IN THE FRONT OF THE CAR. THE DEALERSHIP MADE A DATE FOR ME TO BRING THE CAR IN. THEY STATED THAT THEY WERE NOT ABLE TO HEAR THE NOISE BUT THAT FORD WAS AWARE OF THE PROBLEM BECAUSE OTHER PEOPLE HAVE HAD THE PROBLEM. CLOSE TO MY SECOND OIL CHANGE DATE I BROUGHT MY VEHICLE IN AND ASKED IF THEY WOULD AGAIN TRY TO HEAR THE NOISE BECAUSE IT DRIVES ME CRAZY. THEY AGAIN STATED THAT THEY DID NOT HEAR THE NOISE AND THAT FORD IS AWARE THERE IS A PROBLEM. ON MY 10,000 CHECK UP I AGAIN ASKED THAT THE SERVICE PERSON CHECK OUT THE NOISE WELL APPARENTLY BY THIS TIME FORD HAD FIGURED OUT THAT THERE WAS A SHIELD IN THE TRANSMISSION THAT NEEDS TO BE SEALED. ON MAY 16TH I WAS TOLD THE PART WOULD BE AT THE SERVICE STATION IN A COUPLE OF DAYS. TODAY IS THE 30TH NO CALL AND NO PART AND NOW I AM TOLD THE END OF JUNE. I AM MOVING OUT OF STATE AND NEED TO DRIVE MY RATTLING BROKEN DOWN TRANSMISSION 2,000 MILES IN MY WHAT WAS SUPPOSED TO BE A BRAND NEW CAR. AUGUST WILL BE A YEAR. IT IS NOT FAIR I STILL PAY MY LOAN FOR MY BROKEN DOWN PIECE OF JUNK. *TR
MY 2012 FORD FIESTA, LIKE ALL AUTOMATIC TRANSMISSION 2012 FIESTAS AND FOCUSES, HAS DEVELOPED CHRONIC TRANSMISSION PROBLEMS -- SLIPPAGE, RATTLING, GRINDING, SHAKING -- WHILE SHIFTING FROM A STOP INTO FIRST, SECOND INTO THIRD, ETC. THESE PROBLEMS WERE SLIGHTLY NOTICEABLE AT THE BEGINNING OF THE MONTH AND, THREE WEEKS LATER, ARE MARKEDLY WORSE. *TR
BRAKE FAILURE, THE CAR PULLED SO HARD TO THE RIGHT IT LITERALLY CHANGED THE LANES. CAR IN LEFT LANE HAD TO LOCK UP HIS BRAKES TO AVOID HITTING ME. THIS HAPPENED AGAIN THE NEXT DAY WHEN I HAD TO BRAKE TO AVOID ANOTHER CAR PULLING INTO MY LANE. BRAKES FAILED THE CAR PULLED TO THE RIGHT AND I BARELY MISSED THE COLLISION. THIS HAS BEEN GOING ON FOR A YEAR AND THE CAR HAS BEEN IN THE SHOP FOR THIS 6 TIMES. THE DEALER SAYS THERE IS NO PROBLEM WITH THE BRAKES BUT THE BRAKE TECH SAYS IT IS A PROBLEM WITH ALL 2012 FORD FIESTAS HE TEST DROVE. *TR
WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR
ERROR CODES TRIP FOR PEDDLE ERROR. 2ND INCIDENT ACCELERATOR PULLED TO FULL THROTTLE IN MID SHIFT WHILE ENTERING FREEWAY AND I USED MY FOOT TO PULL IT FREE. 3RD INCIDENT ON FREEWAY CAR WAS AT 65 MPH AND LOST ALL POWER. I COULD NOT DRIVE ABOVE 10 MPH. AN AMBULANCE GOT BEHIND US TO ESCORT US OFF THE FREEWAY. CAR IS CURRENTLY AT DEALER FOR REPAIR. A MESSAGE WAS LEFT THAT ITS THE ACCELERATOR PEDDLE THAT'S THE PROBLEM AND FORD IS SENDING OUT A NEW ONE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →