Page 10 of 13 · complaints 451–500 of 617

2012 Ford Fiesta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body
Filed Dec 9, 201432,000 milesFL

THE LATCH ON THE DOOR BECAME LOOSE AND OPENED. DOOR LATCH WAS ON THE PASSENGER REAR. TOOK IT TO DEALERSHIP AND WAS FIXED. TODAY ON DECEMBER 9, 2014 THE PASSENGER FRONT DOOR LATCH STOPPED WORKING AND NO LONGER CLOSES SHUT. THIS TIME IT HAPPENED WHILE THE CAR WAS STOPPED. *TR

Structure › Body
Filed Dec 6, 201438,000 milesAZ

LATE IN THE AFTERNOON, AFTER SECURING MY TODDLER IN THE BACK OF MY CAR, I CLOSED THE REAR-PASSENGER SIDE DOOR AND PROCEEDED TO START THE CAR IN A BUSINESS PARKING LOT. THE DOOR SOUNDED AND FELT LIKE NORMAL WHEN I CLOSED THE DOOR. AFTER STARTING THE CAR AND DRIVING A FEW YARDS, THE OPEN-DOOR INDICATOR APPEARED ON THE DASH AND I NOTICED, AS I APPLIED THE BRAKES, THAT THE REAR-PASSENGER DOOR BEGAN TO OPEN. AFTER STOPPING, I INSPECTED THE DOOR AND FOUND THAT THE DOOR LATCH HAD FAILED COMPLETELY. THE LATCH COULD BE MANIPULATED BY HAND, BUT IT WOULD NOT LATCH AT ALL. I SECURED THE DOOR AS BEST I COULD WITH A NECK TIE AND RETURNED HOME, CONCERNED THAT AN OPEN DOOR WOULD SERIOUSLY COMPROMISE THE SAFETY OF THE CAR, IN PARTICULAR, THE REAR PASSENGER COMPARTMENT IN WHICH MY TODDLER WAS SEATED. I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP THE FOLLOWING DAY AND THE SERVICE REPRESENTATIVE SAID THAT FORD USUALLY WARRANTIES THE REPLACEMENT OF THE LATCH. THEY DECLINED TO WARRANTY THE LATCH IN MY CAR AND I WAS FORCED TO PAY OUT OF POCKET FOR, WHAT SEEMS TO ME, TO BE A SERIOUS SAFETY DEFECT. THE DEALERSHIP SERVICE REPRESENTATIVE WAS VERY SURPRISED BY FORD'S REFUSAL TO WARRANTY THE LATCH AND ENCOURAGED ME TO KEEP MY RECEIPTS IN CASE OF A RECALL. *TR

Structure › Body
Filed Dec 5, 2014CA

RIGHT REAR SIDE PASSENGER DOOR WAS OPEN. DOOR WAS THEN SHUT AND WOULD NOT STAY CLOSED. PASSENGER HAD TO HOLD SHUT ON WAY TO DEALERSHIP. PART WAS THEN REPLACED BUT PAID FOR OUT OF POCKET. (R/R DOOR LATCH. ESTIMATION OF REPAIRS WAS $195.01). *TR

Structure › Body
Filed Dec 5, 2014CA

CAR WAS IN MOTION ON THE FREEWAY PASSENGER SIDE DOOR FLEW OPEN AND WOULD NOT STAY SHUT. PULLED OVER CHECKED INCIDENT DOOR WOULD NOT CLOSE AT ALL. INSIDE LIGHTS WOULD NOT SHUT OFF CAR ALARM WILL NOT ACTIVATE. DEALERSHIP (FORD) WANTS TO CHARGE FOR ANOTHER 218$ FOR REPLACEMENT PART PLUS INSPECTION FEE. SO CAR PASSENGER DOOR IS NOW TIED WITH ROPE TO HOLD SHUT.FUSE WAS PULLED FOR LIGHTS INSIDE(FOR BATTERIES SAKE) PASSENGERS NOW HAVE TO CLIMB THROUGH DRIVER SIDE OF CAR. *TR

Structure › Body › Door
Filed Dec 4, 201453,400 milesTX

THE DOOR LATCH FOR THE REAR PASSENGER DOOR STOPPED WORKING. THE DOOR WILL NOT CLOSE ANYMORE. THERE WAS NO DAMAGE TO THE DOOR. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Dec 2, 201468,000 milesAZ

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE DOOR WOULD NOT CLOSE. THE DEALER STATED THAT THE PLASTIC EXTERIOR DOOR LATCH FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.

Power Train
Filed Nov 29, 201458,000 milesFL

I AM WRITING IN REGARDS TO MY 2012 FORD FIESTA WHICH WAS PURCHASED IN JUNE2014. SINCE THEN I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS. IT WAS TAKEN TO DEALER WHO SAID THERE IS NO PROBLEM. THE ISSUE PERSISTED AND WAS TAKEN TO A DIFFERENT FORD DEALER WHO UPGRADED SOFTWARE. VEHICLE WAS FINE FOR A MONTH,NOW WORSE THAN EVER. WAS TAKEN BACK TO SAME DEALER AND WAS TOLD YES, WE HEAR GRINDING NOISE, AND WE FEEL THE SLIPPING BUT THERE IS NOTHING THEY CAN DO. WHAT KIND OF SENSE IS THAT!!! I DID SOME RESEARCH AND FOUND THOUSANDS OF OTHERS WITH THE SAME ISSUES AND SAME RESPONSES FROM THE FORD PEOPLE. THIS IS UNACCEPTABLE! FORD SHOULD TAKE SOME KIND OF RESPONSIBILITY TO THIS ISSUE MY CAR IS SO BAD,MY WIFE IS SCARED TO DRIVE FEARING SLIPPING OUT OF GEAR. I HAVE NO CHOICE BUT TO FILE A LEMON LAW SUIT WITH FORD FOR NEGLIGENCE. I WILL ALSO FORWARD THIS EMAIL TO CONSUMER PROTECTION, NEWS STATIONS AND THE BETTER BUSINESS'S BUREAU AND ANY OTHER CORPORATE SERVICE I CAN. I WOULD LIKE RESPONSE BACK. *TR

Structure › Body
Filed Nov 29, 201414,643 milesNV

TODAY AFTER LOADING MY SON INTO HIS CAR SEAT (LUCKILY I HAD HIM SECURED IN THE MIDDLE OF THE BACKSEAT) I TRIED TO CLOSE THE REAR PASSENGER SIDE DOOR AND IT WOULD NOT LATCH. I TRIED SEVERAL TIMES CLOSING AND SETTING THE LOCKS, AND EVEN SETTING THE CHILD LOCK TO NO AVAIL. I HAD TO RESORT TO RUNNING BUNGIE CORDS THROUGH THE DOOR HANDLE TILL I COULD GET TO THE DEALERSHIP. AT LEAST THEY OWNED UP TO IT BEING A WARRANTY ISSUE BUT MAYBE THEY SHOULD LOOK INTO ALL OF THE DOOR LATCHES BEFORE I GET IT BACK. *TR

Structure › Body
Filed Nov 29, 201440,360 milesNC

JUST GOT DONE PUTTING BAGS IN MY BACK SEAT THROUGH THE REAR PASSENGER DOOR. I CLOSED THE DOOR AND THEN GOT IN MY CAR AND LEFT MY HOUSE. I TURNED LEFT OUT OF MY NEIGHBORHOOD AND THE REAR PASSENGER DOOR JUST FLEW OPEN. I GOT OUT TO INVESTIGATE AND MY DOOR WOULD NOT SHUT. I TRIED OVER AND OVER AGAIN. THE LATCH MOVED FREELY AT EVERY POSITRON. IT IS BROKEN INTERNALLY IN THE LATCH OR SOMETHING. THIS IS A VERY DANGEROUS SITUATION TO BE IN. I HAVE TWO CHILDREN IN CAR SEATS. WHAT IF THEY WERE IN THE BACK SEAT. THIS SEEMS TO BE A ISSUE WITH THESE CARS AND IF NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY HURT OR EVEN KILLED. *TR

Structure › Body
Filed Nov 27, 201452,000 milesLA

RIGHT REAR DOOR LATCH FAILURE ON 2012 FORD FIESTA. *TR

Electronic Stability Control (esc)
Filed Nov 23, 201457,760 milesCA

THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR

Structure › Body
Filed Nov 21, 201452,000 milesTX

DRIVING HOME FROM WORK DASH INDICATOR WARNED PASSENGER REAR SIDE DOOR WAS NOT LATCHED (CAME OPEN). STOPPED AND WAS UNABLE TO GET DOOR TO LATCH - TIED A STRAP TO IT TO HOLD IT SHUT. THIS IS THE SECOND INCIDENT OF LATCH NOT HOLDING DOOR CLOSED ON THIS FIESTA. FORD DEALERSHIP, ENERGY COUNTRY IN PORT ARTHUR, TX, REPLACED PASSENGER DOOR LATCH WHEN IT DID THE SAME THING. VERY DANGEROUS AND GETTING RID OF THIS VEHICLE ASAP. *TR

Electrical System
Filed Nov 19, 201436,800 milesTX

AROUND 11/16/14 I WAS ON INTERSTATE I-35 SOUTH AND I WAS EXITING AND THE REAR DRIVER SIDE DOOR OPENED UP AS I WAS SLOWING DOWN AT AROUND 50 MPH I THEN PULLED OVER AND THE DOOR WOULD NOT CLOSE SO I HAD TO DRIVE HOME THAT WAY. *TR

Power Train
Filed Nov 19, 201416,000 milesMI

WHEN MAKING A LEFT TURN THE AUTOMATIC TRANSMISSION ACTED LIKE IT WAS IN THE WRONG GEAR. MAKING A NORMAL LEFT TURN, PULLED UP TO THE LIGHT AND WAITED FOR CROSS TRAFFIC TO CLEAR, WHEN CROSS TRAFFIC CLEARED PRESSED ACCELERATOR TO GO AND THE CAR BARELY RESPONDED. ALMOST CAUSE AN ACCIDENT BECAUSE THE CAR WOULD NOT GO. *TR

Power Train
Filed Nov 19, 201435,000 milesMI

GOING UP A HILL IN TOWN THE TRANSMISSION WENT IN AND OUT OF GEAR, ALMOST COULD NOT MAKE IT UP THE HILL BECAUSE THE TRANSMISSION WOULD NOT STAY IN GEAR. *TR

Electrical System
Filed Nov 19, 201425,000 milesMI

KEY WOULD NOT TURN THE IGNITION SWITCH. THE TOW TRUCK DRIVER COULD NOT GET THE KEY TO TURN THE IGNITION, HE ALSO COULD NOT GET THE BRAKE-SHIFT INTERLOCK OVERRIDE TO WORK AND COULD NOT GET THE CAR OUT OF PARK. ENDED UP DAMAGING THE FRONT BUMPER TRYING TO HOOK-UP TO THE FRONT FROM THE SIDE AND EVENTUALLY TOWED IT FROM BEHIND WITH DOLLIES. THE IGNITION SWITCH HAD TO BE REPLACED, THE BRAKE-SHIFT INTERLOCK OVERRIDE STILL DOES NOT FUNCTION. *TR

Structure › Body › Door
Filed Nov 19, 201448,000 milesCA

I WAS DRIVING ALONG AND TURNED THE CORNER AND THE BACK DOOR SWUNG OPEN. I PULLED OVER AND TRIED TO SHUT THE DOOR AND IT WOULD NOT SHUT. I TRIED TO SEE WHAT WAS WRONG AND THE LATCH SEEMED TO BE IN AN OPEN POSITION BUT WOULD NOT ENGAGE,. I DID NOT KNOW WHAT TO DO I WENT TO WALMART AND PURCHASED SOME CORD SO I COULD TIE THE DOORS TOGETHER. I SEARCHED THE INTERNET ABOUT THE PROBLEM AND THERE SEEM TO BE A PROBLEM WITH THE FIESTA DOOR LATCHES. I TOOK THE CAR IN TO PALM SPRINGS FORD ON FRIDAY , NOVEMBER 14 2014 AND AFTER 2 HOURS WAS ADVISED IT WAS NOT COVERED UNDER THE WARRANTY SINCE MY WARRANTY WAS EXPIRED AFTER 36,000 MILES AND THEY WANT OVER 300 DOLLARS WITH PARTS AND LABOR TO FIX THE DOOR LATCH THAT IS OBVIOUSLY SHOULD OF BEEN A RECALL FROM FORD SINCE SO MANY PEOPLE HAVE HAD THAT PROBLEM WITH THE LATCHES. THE SERVICE ADVISOR STATED THAT I SHOULD CALL THE CUSTOMER SERVICE LINE WHICH I DID AND THEY OPENED UP A CASE WHICH I HANDED BACK TO THE SERVICE ADVISOR, AND GOT A CALL SEVERAL DAYS LATER TO ADVISE ME THAT MY WARRANTY IS OUT AND I WOULD HAVE TO PAY. I ASKED THE SERVICE ADVISOR TO HAVE HIS MANAGER CALL ME. A FEW HOURS LATER THE SERVICE ADVISOR CALLED BACK AND STATED THAT HIS MANAGER SAID HE WOULD GIVE ME THE PART AT 1/2 PRICE. I ASKED HIM TO HAVE HIS MANAGER CALL ME AND TO THIS DATE HAVE NOT HEARD FROM HIM. I CALLED TWICE TODAY AND ASKED THE SERVICE ADVISOR TO CAL ME AND STILL HAVE NOT HEARD FROM HIM.. I DON'T' FEEL LIKE I SHOULD HAVE TO PUT OUT THAT KIND OF MONEY ON A DEFECTIVE

Power Train
Filed Nov 17, 20149,500 milesIN

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH IN SECOND GEAR, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE COMPUTER WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

Structure › Body
Filed Nov 12, 201438,000 milesPR

PASSENGER SIDE DOOR FAILED TO LATCH AND REMAINS OPEN. NEED TO BE TIED DOWN TO BE ABLE TO USE THE VEHICLE. APPROXIMATELY 6 MONTHS AGO THE REAR PASSENGER SIDE DOOR HAD THE SAME PROBLEM AND HAD TO BE TAKEN TO THE DEALERSHIP TO BE FIXED. *TR

Structure › Body
Filed Nov 11, 201433,000 milesTX

MY KIDS GOT OUT OF THE CAR AT A STORE. WHEN THEY WENT TO CLOSE THE DOOR BEHIND THEM, IT JUST FLEW OPEN AND WOULD NOT LATCH. STILL WILL NOT LATCH BECAUSE IT COST $685.00 TO REPAIR. THIS NEEDS TO BE RECALLED BY FORD. I WILL NOT STOP COMPLAINING! *TR

Structure › Body
Filed Nov 11, 20148,300 milesLA

I GOT INTO MY PARKED CAR AND THE "BACK PASSENGER DOOR OPEN" WARNING LIGHT WENT ON. I WENT TO CLOSE IT AND IT WOULD NOT CLOSE--THE CATCH MECHANISM WOULD NOT CATCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE DOOR. APPROXIMATELY ONE MONTH LATER I HAD THE EXACT SAME PROBLEM WITH THE FRONT PASSENGER DOOR. *TR

Power Train
Filed Nov 10, 20141,231 milesGA

CAR ACCELERATED WITHOUT TOUCHING THE GAS PEDAL AT A STOP SIGN AND THEN WOULD NOT ENGAGE WHEN THE LIGHT TURNED. THIS WAS NOT A SINGLE EVENT IT HAS HAPPENED MULTIPLE TIMES. *TR

Structure › Body
Filed Nov 8, 201438,000 milesUT

REAR PASSENGER DOOR LATCH ASSEMBLY HAS BROKEN, THE DOOR WILL NOT CATCH AND STAY CLOSED. AFTER OPENING THE DOOR TO GET OUR TWO YEAR OLD GRAND DAUGHTER OUT OF THE CAR THE DOOR WOULD NOT RE LATCH. WHAT IF THIS WOULD HAVE ALLOWED THE DOOR TO COME OPEN WHEN DRIVING? *TR

Structure › Body
Filed Nov 8, 201460,000 milesCA

MY CHILD WENT TO GET INTO THE CAR THIS MORNING AND THE REAR PASSENGER DOOR WOULD NOT LATCH. AS MY ONLY TRANSPORTATION, I HAD TO TIE THE DOOR SHUT JUST TO TRANSPORT MY KIDS AND THE DOOR IS STILL NOT COMPLETELY SHUT. THIS IS SO UNSAFE FOR PEOPLE THAT THIS SHOULD BE RECALLED IMMEDIATELY. *TR

Structure › Body › Door
Filed Nov 7, 201449,500 milesCA

THE CAR WAS PARK ON THE STREET. I WAS INSIDE WAITING FOR MY MOTHER TO RETURN WITH MY SISTER. MY MOM OPEN THE REAR PASSANGER DOOR, GOT MY SISTER BUCKLED IN THEN TRY TO CLOSE THE DOOR. THE LATCH WAS INEFFECTIVE IT WOULD NOT LATCH ON SO IT REMAINS OPEN. *TR

Structure › Body
Filed Nov 4, 201441,000 milesCA

REAR DOOR LATCH WOULD NOT ENGAGE. *TR

Service Brakes
Filed Nov 3, 201412,000 milesUT

BRAKES SQUEEK. DEALER SUPPOSEDLY FIXED. STILL SQUEEKS, BUT NOW ALSO SQUEEKS EVEN IF YOU ARE NOT BRAKING. IT IS A HIGH PITCHED SQUEEL, AND IS EMBARRASSING. *TR

Structure › Body › Door
Filed Oct 30, 201437,000 milesCA

REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR

Latches/Locks/Linkages
Filed Oct 29, 201431,000 milesMD

THE REAR DOOR LATCH ON PASSENGER SIDE WILL NOT LATCH ANY LONGER. I SEE THERE IS A PROBLEM GETTING THE PART TO CORRECT THIS ERROR. *TR

Vehicle Speed Control
Filed Oct 28, 201420,000 milesFL

I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT.

Structure › Body › Door
Filed Oct 27, 201441,200 milesSC

I OPENED THE REAR PASSENGER DOOR TO VACUUM MY 2012 FORD FIESTA AT A CAR WASH AND WHEN I FINISHED I NOTICED THE DOOR WOULD NOT CLOSE. THE LATCH WILL NOT CATCH THE DOOR. I HAD TO DRIVE ALL THE WAY HOME WITH MY REAR DOOR OPEN RISKING IT SWINGING OPEN IN TRAFFIC. I'M CURRENTLY AWAITING A RESPONSE FROM FORD. *TR

Power Train
Filed Oct 26, 201420,460 milesFL

I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT. *TR

Power Train
Filed Oct 24, 20149,659 milesCT

2012 FORD FIESTA: PURCHASED 12/4/12 ORIGINAL OWNER! HAVE HAD MY VEHICLE IN SEVERAL TIMES FOR TRANSMISSION CONCERNS SINCE MY I PURCHASE OF THE VEHICLE. TOOK IT TO THE DEALER I PURCHASED IT WITH, THEY TOLD ME NOTHING ABOUT THE AWARENESS OF THE TRANSMISSION ISSUES. IN FACT I RAN INTO THE SALESMAN WHO STATED HE JUST FOUND OUT HIMSELF AND IS HE HAD KNOWN HE WOULD NOT ADVISED THE PURCHASE OF THIS VEHICLE. SINCE THEY HAD BEEN REPAIRING THE TRANSMISSION/CLUTCH WITH NO COST OUT OF MY POCKET, I CONTINUED TO HAVE THEM REPAIR THE TRANSMISSION. BUT, I HAVE NOW SPENT MORE TIME BACK AND FORTH BETWEEN THE DEALER AND HAVING TO LEAVE MY CAR FOR DIAGNOSES AND REPAIR WORK AND IT IS GETTING VERY OLD. NOT TO SAY WHAT THIS DOES FOR THE RESALE OF THE VEHICLE. THE REPAIRS FOR THE TRANSMISSION/CLUTCH HAVE BEEN ENDLESS, REPLACING SEALS, REPROGRAMMING COMPUTERS ETC ETC. I HAVE BEEN INTO THE DEALER FIVE (5) OCCASIONS FOR THE SAME ISSUE, WITH SOME OCCASIONS HAVING TO LEAVE THE CAR WITH THE DEALER FOR DAYS (PARTS WERE BACK ORDERED). CLEARLY FORD WAS NOT INITIALLY WILLING TO ACKNOWLEDGE THE ISSUE UNTIL MOST RECENTLY, THE DEALER NOW STATES THE SYMPTOMS FROM THE TRANSMISSION ARE A COMMON OCCURRENCE WITH A 6 SPEED AUTO & DUAL CLUTCH. REPAIR WORK ON TRANSMISSION: DATE, MILEAGE, REPAIRS THUS FAR: 5/03/13: 9,659: REPROGRAMMING, ADAPTIVE LEARNING 7/11/13: 13,193: IDS UPDATED, RESET ADAPTIVE LEARNING 10/29/13: 19,945: CLUTCH ASSEMBLY, SEALS, GASKETS REPLACED, TRANSMISSION ASSISTANCE PROGRAMMING 5/21/14: 33,062: REP

Structure › Body › Door
Filed Oct 20, 201439,300 milesFL

I HAVE A 2012 4-DOOR FORD FIESTA. WHILE THE CAR WAS PARKED IN THE DRIVEWAY, MY 42 YEAR OLD SON OPENED THE REAR PASSENGER SIDE DOOR, AND WAS UNABLE TO CLOSE THE DOOR, AS THE LATCH FAILED. I CALLED THE DEALER WHERE I PURCHASED THE CAR FROM, AND HAVE, AS YET, TO HEAR FROM THEM. THE DOOR WILL NOT CLOSE, I CANNOT ALLOW MY 10 YEAR OLD GRANDDAUGHTER, OR ANYONE ELSE TO RIDE IN THE BACK SEAT, AS IT IS A SAFETY ISSUE. I HAVE TRIED TO SECURE THE DOOR SHUT (TIED DOWN), BUT THE INTERIOR LIGHT COMES ON WHEN I DRIVE OVER THE SLIGHTEST BUMP OR MAKE A TURN, BECAUSE THE DOOR IS OPEN. THERE IS A CONSTANT WARNING ON MY DASHBOARD ABOUT THE OPEN DOOR. AT NIGHT, IT'S DIFFICULT TO DRIVE WITH THE INTERIOR LIGHTS ON, ANOTHER SAFETY ISSUE. THE CAR IS ONLY 2+ YEARS OLD. THIS SHOULD NOT BE HAPPENING. *TR

Power Train
Filed Oct 19, 20141,000 milesMO

I BOUGHT MY 2012 FIESTA IN SEPT 2011. WITHIN LESS THAN 1 MONTH, WE NOTICED THAT IT WOULD GET STUCK AND UNABLE TO PUT IN REVERSE, THEN WOULD MAKE AN AWFUL GRINDING NOISE WHEN IT WOULD FINALLY GO IN. BROUGHT IT TO THE DEALER SEVERAL TIMES AND THEY SAID THEY FOUND NO ISSUE. NOW, AT 80K MILES, THAT PROBLEM CONTINUES BUT IS NOW LOSING POWER WHEN UPSHIFTING AND JUMPING WHEN TAKING FOOT OFF THE GAS. HEADED BACK TO THE MECHANIC TOMORROW BUT SO FAR FORD SERVICE HAS BEEN PISSPOOR AND FAR TOO MANY TRANSMISSION ISSUES. *TR

Structure › Body › Door
Filed Oct 19, 201442,000 milesCA

PASSENGER REAR DOOR WON'T CLOSE. LATCH STAYS OPEN. REAR DOOR RARELY USED. THIS SHOULD NOT HAPPEN ON A 2 PLUS YEAR OLD CAR WITH THAT DOOR BEING RARELY USED. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 16, 201445,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Structure › Body
Filed Oct 10, 2014487,978 milesTX

I WAS DRIVING TO WORK ON THE FREEWAY AND THE LIGHT CAME ON FOR MY DOOR BEING OPEN. I PULLED OVER AND BOTH MY PASSENGER FRONT AND BACK DOORS WERE OPEN. WHEN I TRIED TO CLOSE THEM THEY WOULD NOT CLOSE. GOING TO THE DEALERSHIP TO SEE WHAT THEY CAN DO. FORD NEEDS TO FIX THIS PROBLEM. I COULD HAVE GOTTEN SERIOUSLY HURT. *TR

Power Train
Filed Oct 9, 201434,000 milesFL

THE CAR MAKES GRINDING NOISES FROM TRANSMISSION AND WHEN PULLING OUT OF A PARKING LOT THE CAR STALLS I ALMOST GET HIT BY ANOTHER CAR. WHEN IN STOP AND GO TRAFFIC THE AT LUNGES FORWARD ALMOST HITTING ANOTHER CAR. AS OF TODAY CAR HAS BEEN IN SHOP 3 TIMES ON THIRD TIME THEY FIXED THE CLUTCH IT DID FINE FOR A FEW MONTHS NOW ITS DOING IT AGAIN AND THEY ARE CLAIMING ITS NORMAL. I'M AFRAID FOR MY SAFETY. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Oct 9, 201451,792 milesFL

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR PASSENGERS SIDE DOOR LATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE CONTACT HAD TO USE AN INTERIM FIX OF A SHOE STRING AND A SEATBELT TO SECURE THE DOOR UNTIL THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,792.

Latches/Locks/Linkages
Filed Oct 7, 201446,000 milesMD

REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR

Structure › Body
Filed Oct 7, 201445,000 milesTX

WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR

Structure › Body
Filed Oct 6, 201427,000 milesFL

I HAD JUST LEFT MY HOME WITH MY WIFE AND CHILD. AS WE DROVE UP THE BLOCK, I NOTICED THE LIGHT WAS ON INDICATING A DOOR WAS OPEN. MY WIFE PUSHED ON HER DOOR TO CHECK AND IT WAS NOT LATCHED. SHE TRIED TO PULL THE DOOR CLOSED AGAIN AND IT WOULD NOT LATCH. I HAD TO BRING THE CAR BACK HOME AND SECURE THE DOOR WITH A BUNGEE CORD THE CAR IS GOING TO THE DEALER THIS MORNING. *TR

Structure › Body
Filed Oct 5, 201435,000 milesFL

VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR

Vehicle Speed Control
Filed Oct 3, 201411,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Structure › Body › Door
Filed Oct 3, 201440,000 milesFL

MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR

Structure › Body
Filed Oct 2, 201417,000 milesAZ

DOOR FLEW OPEN AND WOULD NOT LATCH. *TR

Structure › Body
Filed Oct 1, 201470,000 milesCA

RIGHT REAR DOOR WILL NO LONGER LATCH. THE VEHICLE IS USED TO COMMUTE MYSELF TO WORK SO THE DOOR IS HARDLY EVER USED. I PULLED A BAG FROM THE REAR SEAT AND WENT TO SHUT THE DOOR AND IT POPPED BACK OPEN. MANUAL MANIPULATION OF THE LATCH INDICATES THAT THE LATCH FAILS TO SHUT UNDER ANY CIRCUMSTANCES. *TR

Equipment Adaptive/Mobility
Filed Sep 29, 201440,818 milesTX

PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR

Structure › Body
Filed Sep 29, 201424,950 milesCA

WHEN EXITING THE VEHICLE THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY CLOSED. DOOR HAD TO BE TIED CLOSED TO GET IT TO THE DEALER FOR REPAIRS. THE DEALER HAS HAD IT ALL DAY AND STATES IT IS A KNOWN PROBLEM AND IT CAN TAKE UP TO 30 DAYS TO REPAIR DUE TO LIMITED PARTS AVAILABILITY. DEALER ALSO STATES THEY CANNOT RELEASE THE VEHICLE BACK TO ME AS IT IS A SAFETY PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →