I WAS DRIVING TO WORK ON THE HIGHWAY, IT WAS SLOW TRAFFIC, AND UPON SLOWING DOWN, I FELT A LURCH AND A HIGH PITCH. THE CAR CONTINUED TO DRIVE, AND UPON ARRIVING TO WORK A FEW MINUTES AWAY, THE CAR BEGAN TO SMELL BAD. I PARKED AND TURNED THE CAR OFF. I TURNED THE CAR ON AGAIN AND IT WOULD NOT CHANGE GEARS. I HAD TO GET MY CAR TOWED. THE CAR IS CURRENTLY AT A MECHANIC, AND HE SUBLET THE JOB TO A FORD TECH WHO IS NOW SAYING THAT THE TRANSMISSION BLEW UP. SO NOW A TRANSMISSION, TRANS COMPUTER, CLUTCHES, AND FORK HAVE TO BE REPLACED AND THEY ARE CHARGING $5250 FOR THE JOB. THE CAR SHOWED NOTHING WRONG ASIDE FROM THE WEIRD LURCH. THERE WAS NO CHECK ENGINE LIGHT, NO TROUBLE CODES. THE ONLY THING I SAW WAS AFTER PARKING THE CAR AND TURNING IT BACK ON, A POPUP FLASHED ON THE SCREEN SAYING TRANSMISSION MALFUNCTION.
2011 Ford Fiesta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE CAR HAS HEATED SEATS. THE DRIVER SIDE SEAT GETS SO HOT THAT IT BURNS AFTER ABOUT 5 MINUTES OF TURNING IT ON. THE PASSENGER SIDE WORKS FINE.
MY SON WAS ALMOST KILLED OVER THE HOLIDAY WEEKEND WHEN HIS VEHICLE POWER WENT DOWN TO AROUND 35 IN A 55 MPH ZONE AND WOULD NOT GET OVER THE 35MPH. THIS IS THE FOURTH TIME THIS HAS HAPPENED, BUT THE CLOSEST TIME HE HAS COME TO LOSING HIS LIFE BY BEING HIT. WE CALLED FORD AND THEY SAID SOMEONE WOULD CALL BACK AS WE HAVE SEEN A RECURRING THEM OF PEOPLE HAVING THE SAME ISSUES AS REPORTED ON THE INTERNET BUT FORD HAS NOT BEEN RESPONSIVE AND IT HAS BEEN ALMOST TWO MONTHS. HE IS TO AFRAID TO DRIVE THE CAR ANY LONGER SO IT JUST SITS UNUSEABLE IN MY DRIVEWAY.
CRUNCHING NOISE IN STEERING WHEEL WHEN TURNING. DUPLICATED CONCERN TRACE NOISE TO LOWER STEERING COLUMN . REPAIR WOULD COST $455. I BOUGHT AS A USED CAR IN AUGUST 2017
STEERING WHEEL FLOPS AND CLUNKS DURING SLOW TURNS
MY 2011 FORD FIESTA WITH ONLY 94K ON IT HAS A AUTOMATIC TRANSMISSION FAILURE AND STARTING ISSUES. THERE ARE RECALLS ON WHERE FORD EXTENDED THE TCM WARRANTY TO 10 YEARS 150,000 MILES WHICH I BELIEVE MAY HAVE LEAD TO THE FAILURE OF MY TRANSMISSION. THE FORD DEALERSHIP IN ANKENY IOWA SAYS THEY WILL NOT DO ANYTHING FOR ME TO FIX THIS PROBLEM..
FAULTY TRANSMISSION. HAD TO BE REBUILT AROUND 35,000 MILES, HAS STILL HAD ALL SIGNS PEOPLE HAVE BEEN HAVING. SHUTTERING ON TAKEOFF,GRINDING NOISES,ETC. TRANSMISSION FAILED ON SECOND INCIDENT AND WAS TOLD AT THE DEALERSHIP IT HAD NO TROUBLE CODES AND TO LET IT COMPLETELY FAIL THE NEXT TIME SO THEY WOULD TOW IT IN. NOW AT 70,000 MILES A WARNING ON THE DASH HAS COME ON SAYING "TRANSMISSION FAILURE". THIS CAR WAS BOUGHT FROM PAUL MILLER FORD IN LEXINGTON KY. THIS IS UNSAFE AND NOT AN ACCEPTABLE DESIGN FROM FORD. FORD HAS AVOIDED THE ISSUE BY TELLING US THERE IS NO PROBLEM AND THERE ARE NO TROUBLE CODES SO SERVICE CAN'T BE PERFORMED. TO TELL PEOPLE THAT A FAULTY TRANSMISSION IS NORMAL AND OPERATING THE WAY IT WAS DESIGNED IS WRONG AND SHOULD NOT BE ACCEPTABLE. PEOPLE WHO PURCHASED THESE CARS NEED HELP TO BE TREATED FAIRLY. AS FAR AS WHEN THE SHUTTERING HAPPENS IT HAPPENS WHEN YOU FIRST START TO MOVE FROM A STOP AND CONTINUES WHEN THE TRANSMISSION SHIFTS THROUGH THE FIRST COUPLE GEARS. THERE HAVE ALSO BEEN TIMES WHEN SHIFTING INTO DRIVE IT HAS BEGAN GOING BACKWARDS WHEN LETTING OFF THE GAS. AS FAR AS THE DATE THIS HAPPENED BELOW IT IS HARD TO GIVE A SPECIFIC DATE BECAUSE IT IS THEY WAY THIS TRANSMISSION OPERATES ALL THE TIME.
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 20 MPH IN TRAFFIC, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED, RIPPED AT THE SEAMS, AND EXPELLED DUST. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE COLLISION. THE CONTACT SUSTAINED INJURIES AND A SEVERE CUT TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
I WAS AT THE ROCKY MOUNTAIN NATIONAL PARK WHEN MY CAR WOULDN'T START. I HAVE A AAA MEMBERSHIP SO THEY CAME AND JUMPED MY CAR. WE DROVE A COUPLE MILES BOUGHT A NEW BATTERY BUT IT WAS WAS NOT SHIFTING PROPERLY . WE CALLED OUR FORD DEALERSHIP IN WISCONSIN THAT WE ALWAYS GO TO AND THEY TOLD US THE TRANSMISSION CONTROL MODULE WILL PREVENT CAR FROM STARTING , DRAIN YOUR BATTERY , AND NOT ALLOW CAR TO SHIFT PROPERLY. THE DRIVE DOWN THE MOUNTAIN WAS VERY SCARY THE CAR WOULD NOT SHIFT RIGHT AND JERKED THE CAR VIOLENTLY. THE DRIVE ON THE HIGHWAY WAS NOT MUCH BETTER, WE HAD SEMI'S ALMOST HIT US. FLASHING LIGHTS AT US BECAUSE WE COULD NOT SPEED UP. WE CALLED AROUND NO ONE HAD THE PART WE NEEDED. WITH IT BEING THE WEEKEND SOME FORD SERVICE SHOPS WEREN'T EVEN OPEN. WE WERE TOLD NOT TO SHUT CAR OFF BECAUSE IT MIGHT NOT START AGAIN SO WE DROVE ALL NIGHT LONG FOR 26 HOURS HOME AT 50 MPH BECAUSE WE COULD NOT GO ANY FASTER. THE SPEED LIMIT WAS 75 MPH AND SEVERAL TIMES WE HAD CARS GET RIGHT ON OUR BUMPER AND SWITCHING LANES AT THE LAST SECOND. FINALLY MY HUSBAND PUT OUR HAZARD LIGHTS ON SO OTHER DRIVERS WOULD REALIZE WE WERE UNABLE TO GO FAST. IT WAS A SCARY AND NERVE RACKING EXPERIENCE. THE FORD FIESTA HAS A REALLY BAD TRANSMISSION THAT HAS BROKEN ON US BEFORE AND FORD KEEPS EXTENDING THE WARRANTY BUT THAT DOESN'T GIVE US PEACE OF MIND WHEN TRAVELING. I HAVE TO WORRY EVERY TIME I TRAVEL THAT THIS CAR WILL BREAK DOWN. IN FACT I HAVE RENTED CARS 3 TIMES TO TRAVEL BECAUSE I DON'T TRUST MY FORD. TH
PASSENGER SIDE BACK DOOR WILL NOT LATCH. THIS IS A DOOR I VERY RARELY USE AND WAS IN A PARKING LOT AT A GROCERY STORE WHEN I HAD TO USE THAT DOOR TO PUT GROCERIES IN THE BACK SEAT. WHEN SPEAKING WITH THE FORD COMPANY THEY STATED MY CAR DOES NOT QUALIFY FOR THE SAFETY RECALL.
DRIVER DOOR WON'T CLOSE. DOOR LATCH IS BROKEN. WENT TO LOCK IT AFTER GETTING OUT AND THE DRIVER DOOR WON'T CLOSE.
DOOR LATCH FAILS
ENGINE STALLS WHEN PUSHING IN CLUTCH. I HAVE HAD IT STALL AT LIGHTS, STOP SIGNS AND WHILE DOWN SHIFTING. HAS HAPPENED A COUPLE OF TIMES WHILE CAR IS IN MOTION BUT ALWAYS WHEN PUSHING THE CLUTCH IN OTHERWISE MOST STALLS ARE OCCURRING WHEN CAR IS STATIONARY WITH THE CLUTCH PUSHED DOWN WHILE WAITING AT LIGHT OR STOP SIGN, ETC. CAR JUST STALLS OUT. GENERALLY IT CAN AND HAS HAPPENED ANYTIME YOU PUSH DOWN ON THE CLUTCH. I HAVE HAD THE CAR 2 MONTHS SO FAR AND HAVE HAD THE CAR STALL AT LEAST 30 TIMES ALREADY AND AT LEAST 5 OF THOSE STALLS HAPPENED WHILE MAKING A LEFT TURN GOING ACROSS ONCOMING TRAFFIC AND ONCE WHEN HALFWAY ENTERING A ROUND ABOUT. I HAVE NOT HAD IT STALL ONCE CAR GETS PASSED SECOND GEAR BUT I WILL NOT PUT ANYONE IN MY CAR AS I'VE ALREADY ENCOUNTERED ALMOST BEING HIT A COUPLE OF TIMES BECAUSE OF ENGINE STALLING OUT ONCE THE CAR STARTING MOVING. PLEASE CHECK INTO THIS AS I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS CAR WITH NO CLEAR IDEA AS TO WHAT IS CAUSING IT.
THE RIGHT REAR PASSENGER SIDE DOOR FLEW OPEN (IT WAS STATIONARY) UPON TRYING TO CLOSE IT AND LOCK IT. THE LATCH WAS BROKEN. IT WOULD NOT LATCH AT ALL, AND I HAD TO RATCHET STRAP IT CLOSED JUST SO THE CAR WOULD ACKNOWLEDGE THAT THE DOOR WAS IN FACT SHUT. WHEN GOING UP HILLS OR TURNING, THE DOOR TRIES TO FLY OPEN AND THE INSIDE LIGHTS AND ALARM WILL SOUND NOTIFYING THAT THE DOOR IS AJAR. ALSO, WHEN TURNING THE STEERING WHEEL, ESPECIALLY AT A SLOW SPEED, THERE IS A LOUD CLICK-LIKE SOUND WHILE DRIVING. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP EARLIER AND TOLD THEM ABOUT THE NOISE BUT NEVER GOT ANY INFORMATION FROM THEM, IT WAS BLOWN OFF AS IF IT WASN'T A BIG DEAL. I DO NOT FEEL SAFE DRIVING THE VEHICLE DUE TO THE FACT THAT IT COULD BE THE UNDERCARRIAGE OR HAVE SOMETHING TO DO WITH THE STEERING COLUMN ITSELF.
WHILE STOPPED (AT A RED LIGHT, STOP LIGHTS, ETC.), WHEN THE ACCELERATOR IS PRESSED, THE CAR WILL STALL AND NOT MOVE. THE VEHICLE ACTS AS IF IT IS OFF. I HAD TO DOUBLE CHECK TO MAKE SURE THAT IT DID NOT STALL (WHICH IT DOES FREQUENTLY). ONCE I PRESSED THE BRAKE AND WAITED A FEW SECONDS, THE CAR FINALLY MOVED AGAIN. THIS IS SCARY BECAUSE IT OFTEN OCCURS IN TRAFFIC. ALSO, WHEN BACKING UP, THE CAR WILL SHUDDER WHILE IN REVERSE AND ACT AS IF IT WANTS TO STALL OUT. THERE WILL BE TIMES WHEN IT ACTUALLY DOES STALL AND COMPLETELY SHUTS DOWN. I WILL HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR BEFORE I CAN MOVE IT ANY FURTHER.
THERE WAS A TRANSMISSION FAILURE, ELECTRICAL PROBLEMS, AND BRAKE PROBLEMS. THE ENGINE DIES WHILE DRIVING. ALTHOUGH SEVEN YEARS OLD, IT HAS LESS THAN 40,000 MILES ON IT FROM IT BEING WORKED ON CONSTANTLY. IT IS USELESS AS A VEHICLE.
5 TIMES REPAIRED FOR SOME OF THE SAME THING. CLUTCH REPLACED 3 OUT OF 5, SHAFT SEALS REPLACED, REPROGRAMMED SEVERAL TIMES PCM/TCM, PP TEST SHUDDER, PERFORMED SEVERAL ADAPTIVE LEARN STRATEGIES. IN SUMMARY WE HAVE A LEMON. IF MY SON NEEDED TO GET OUT OF THE WAY IN A HURRY, AND COULDN'T DUE TO THE FAULTY PARTS ON HIS CAR. HE COULD BE KILLED OR INJURED REAL BAD. THEN THERE WOULD BE A BIG LAW SUIT.
RIGHT REAR DOOR LATCH FAILED. I WAS PARKED AND WARNING LIGHT ALERTED ME TO IT WHEN I ATTEMPTED TO DRIVE AGAIN. HAD TO PAY TO HAVE IT REPLACED AT DEALER.
MY VEHICLE HAS HAD A KNOWN PROBLEM WITH THE TRANSMISSION THAT SHUTTERS, STUTTERS, AND RATTLES UPON TAKE-OFF. THERE ARE MANY TIMES THAT IT WILL BARELY MOVE WHEN VEHICLES BEHIND ME ARE COMING TOWARD ME. I HAVE TO REALLY STEP ON THE GAS TO GET MOVING, AND EVEN THEN IT USUALLY DOESN'T ACCELERATE FAST ENOUGH. EVERY TIME I GET INTO MY CAR, I COULD GET REAR ENDED. THIS PROBLEM IS ONLY GETTING WORSE. I PURCHASED THE VEHICLE IN 2013.
MY CAR HAS BEEN REPAIRED 3 TIMES AND NEEDS ANOTHER REPAIR FOR THE TRANSMISSION ONCE AGAIN. IN THE PAST MONTH THIS CAR HAS DIED ON ME WHILE DRIVING FIRST TIME WAS AT A INTERSECTION LUCKILY I WAS ABLE TO PULL INTO A GAS STATION IT WAS TOWED TO CARMAX WHERE THEY TOOK IT TO JOE MYERS FORD THEY HAD IT FOR WEEK AND SOME DAYS. IN WHICH CASE THEY COULDN'T RECREATE THE PROBLEM SO CARMAX HAD IT FOR ALMOST A MONTH AND COULDN'T RECREATE IT EITHER SO THEY HAD NO OTHER CHOICE BUT GIVE ME BACK THE DEATH TRAP THAT WILL TAKE MY LIFE. SINCE HAVING THE CAR BACK IT HAS DIED ON ME TWICE I CALLED FORD JOE MYERS THEY DON'T OFFER LOANER CARS AND I DON'T BELIEVE I SHOULD PAY FOR A RENTAL FOR THEIR PROBLEM. IN BOTH CASES I WAS DRIVING WHEN THE TOOL LIGHT CAME ON AND MALFUNCTION APPEARED. I WAS JUST DRIVING MINDING MY OWN BUSINESS WHEN IT STARTED TO SLOW DOW AND STOP. WHEN I TURN THE CAR OFF IT'S LIKE IT NEVER HAPPENED. PLEASE HELP
RADIO STOPS WORKING INTERMITTENTLY AND LOUD STATIC SOUNDS PERSIST EVEN WHEN THE RADIO APPEARS TO BE OFF. THE SOUND IS DISTRACTING AND CAN GET REALLY LOUD TO THE POINT THAT IT IS UNBEARABLE. ONLY SOLUTION IS TO PULL OVER AND STOP THE CAR. THE SOUND CONTINUES FOR A FEW SECONDS EVEN AFTER TURNING THE CAR OFF.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE WAITING AT A RED LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED AND REAR ENDED A UTILITY VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR, BUT THE VEHICLE KEPT ACCELERATING ON ITS OWN. THE CONTACT OPENED THE DRIVER SIDE DOOR AND RAN TO THE SIDEWALK. DIRECTLY BEHIND THE CONTACT WAS A FIRE TRUCK AND THE OCCUPANTS WITNESSED THE ENTIRE CRASH. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO TURN OFF THE ENGINE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TIPM WAS REPLACED TWICE. THE FIRST TIME WAS BY HUNTERSVILLE FORD IN HUNTERSVILLE, NORTH CAROLINA IN AUGUST OF 2015. THE SECOND TIME WAS BY SALISBURY FORD IN SALISBURY, NORTH CAROLINA IN AUGUST OF 2016. THE HUNTERSVILLE FORD DEALER ALSO REPLACED THE CLUTCH TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,378.
THE VEHICLE WAS PREVIOUSLY RECALLED FOR A DOOR LATCH ISSUE WHICH WAS REPAIRED UNDER THE RECALL ON APRIL 6, 2016. THE REPLACED DOOR LATCH ON THE PASSENGER DOOR FAILED ON 6/11/17 FOR THE SAME REASON - THE DOOR WOULD NOT LATCH. THE PASSENGER HAD EXITED THE VEHICLE AT A GAS STATION AND WHEN ATTEMPTING TO SHUT THE DOOR ALL IT WOULD DO WAS BOUNCE AND STAY OPEN. THE ORIGINAL DOOR LATCHES HAD WORKED FINE FROM AUGUST 2010, WHEN THE VEHICLE WAS PURCHASED, TO APRIL OF 2016. THE RECALL REPLACEMENT LATCH LASTED FROM APRIL 2016 TO JUNE 2017. IS THERE A PROBLEM WITH THE REPLACEMENT LATCHES? I HAVE JUST GOTTEN THE CAR BACK FROM THE DEALERSHIP TODAY AFTER THEIR REPAIR.
TRANSMISSION SHUDDER AND UNRELIABILITY: MY CAR FREQUENTLY SHUDDERS WHEN I START AND, SOMETIMES THE AUTOMATIC POWERTRAIN BRIEFLY DETACHES; IN OTHER WORDS, APPLYING PRESSURE TO THE GAS PEDAL ON SUCH OCCASIONS SIMPLY MAKES THE ENGINE WHINE, WITH NO PROPULSIVE RESPONSE. THIS HAS BECOME A DANGEROUS CIRCUMSTANCE -- MUST BE ABLE TO RELY ON THE TRANSMISSION RESPONDING TO CHANGES IN PRESSURE ON THE GAS PEDAL. THE PROBLEM IS MOST ACUTE WHEN I'M ACCELERATING FROM A STOP; ON THE MOST RECENT OCCASION, I BEGAN FORWARD MOTION AT A STOP LIGHT, BUT THEN THE TRANSMISSION DETACHED AND I JUST 'FLOATED' INTO THE INTERSECTION. REMOVING MY FOOT FROM THE PEDAL AND REAPPLYING PRESSURE OVERCAME THE PROBLEM, IN THAT INSTANCE. THE CAR ALSO SHUDDERS VIOLENTLY AS I START, OR IF I AM GOING UPHILL SLOWLY (SUCH AS IN STOP-AND-GO TRAFFIC). I THOUGHT THERE HAD BEEN A RECALL OF THE FIESTA TO ADDRESS TRANSMISSION SHUDDERS, BUT I SEE NO SUCH RECALL ON THE NHTSA WEBSITE.
MY CARS TRANSMISSION JERKS, POWERS DOWN, HESITATES. I HAVE TAKING IT BACK TO THE DEALER SEVERAL TIMES AND WAS TOLD THERE IS NOTHING WRONG, ONE TIME I HAD A COMPUTER UPDATE. I HAD A LOT OF CLOSE CALLS DUE TO THE WAY THIS CAR OPERATES. APRIL 2015 MY LUCK RAN OUT. EVENING TRAFFIC WAS HEAVY AND SITTING AT A RED LIGHT AND WHEN IT TURNED GREEN THE CAR DID THE HESITATION AND THIS TIME MY DAUGHTER WAS IN A HEAD ON COLLISION AND THE CAR IS A TOTAL LOSS. MY DAUGHTER HAD A NECK INJURY AND SECOND DEGREE BURNS TO HER ARMS.
MY VEHICLE DEVELOPED A LOW SPEED ACCELERATION SHUDDER. IT WAS "FIXED" UNDER WARRANTY. WHEN IT REAPPEARED I FOUND OUT IT WAS A DESIGN FLAW IN THE TRANSMISSION AND IT WOULD CONTINUOUSLY REAPPEAR. I WAS FIXED AGAIN UNDER AN EXTENDED 100,000 MILE WARRANTY AT 86,000 MILES. OCCURRED AGAIN AT 96,000 MILES BUT IT "PASSED" THE SHUDDER TEST AND WOULDN'T BE FIXED UNDER WARRANTY. IT IS NOW SHUDDERS TERRIBLY AND AT 104,000 ALL FUTURE REPAIRS WILL COST $2000 EACH TIME.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HEADLIGHTS AND HORNED FAILED WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE IDLED, THE FAN FAILED TO COOL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VIRGINIA 23452) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED DUE TO CORROSION. THE DEALER ATTEMPTED TO CLEAN THE CORROSION TO BYPASS MORE TIME FOR THE CONTACT, BUT RECOMMENDED THAT THE ELECTRICAL FUSE BOX BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE
I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.
2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16*JS
GOT THE CAR STATE INSPECTED ON APRIL 3 2017.THE TECH INFORMED ME THAT ALL 4 TIRES WERE SEPARATING AND CRACKING. ADVISED TO REPLACE TIRES.
VEHICLE SHUDDERS AND MAKES SHIFTING NOISES WHEN DRIVING. FORD ISSUED EXTENDED WARRANTY THAT REQUIRES OWNERS TO BRING THE CAR TO A FORD DEALERSHIP, WHICH I HAVE DONE MANY TIMES TO GET RID OF THE SHUDDERING PROBLEM. THIS HAS NOT FIXED THE PROBLEM.
CAR MAKES A LOUD "GRINDING" SOUND COMING FROM THE TRANSMISSION AREA. ALSO, THE CAR STARTED TO "JERK" AND/OR "LUNGE" AROUND AS YOU EITHER COME TO A STOP OR ACCELERATE FROM A STOP.
LOCK ON TRUNK WAS DEFECTIVE OR BROKE AND I HAD DIFFICULTY SOMETIMES LOCKING THE DOORS FROM INSIDE THE CAR WHEN I STARTED THE CAR AND DROVE IT. I REPLACED TRUNK LOCK AT MY EXPENSE BECAUSE THE SAFETY RECALL 15S16/NHTSA RECALL 15V-246 ONLY REPLACED THE DOOR LATCHES. CAR MILEAGE 33636.
TRANSMISSION EMITS GRINDING NOISE AT SPEEDS AROUND 30MPH-40MPH. LOOKED UNDER THE CAR AND THE TRANSMISSION FLUID IS LEAKING INTO THE BELL HOUSING.
BOUGHT A 2011 FORD FIESTA (AUTOMATIC) AND HAVE HAD NOTHING PUT PROBLEMS WITH THE VEHICLE SHAKING, SHUDDERING, GRINDING GEARS, AS IF I AM A FIRST TIME DRIVER JUST LEARNING TO DRIVE A STANDARD. IT HAS PUT ME IN A COUPLE SITUATIONS WHEN PULLING INTO TRAFFIC WHERE THE VEHICLE FAILS TO IDENTIFY WHICH GEAR IT IS IN DURING THE FIRST 3 GEARS OF ACCELERATION, AND HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT EVEN THOUGH I ALLOWED MYSELF WHAT I BELIEVED TO BE A VERY SAFE DISTANCE TO PULL OUT INTO TRAFFIC WITH NO PROBLEMS. NOW I FEEL LIKE I SHOULD GIVE MYSELF AT LEAST A MILES DISTANCE BETWEEN VEHICLES TO MERGE SUCCESSFULLY WITHOUT THE FEAR OF AN ACCIDENT. I BOUGHT THE CAR AFTER THE PROBLEMS BEGAN BUT WAS TOLD THE REPLACEMENT CLUTCH WOULD RESOLVE THIS PROBLEM, ONLY TO FIND OUT THAT THAT STATEMENT IS COMPLETELY FALSE. AFTER 1 REPLACEMENT, I LEFT THE DEALERSHIP AND HAD THE SAME EXACT PROBLEMS ONLY TO BE TOLD THAT IF IT DON'T SHOW ON THE DIAGNOSTICS SCAN... THERE IS NOTHING THEY CAN DO. I COULD GO ON BUT I FEEL THAT AFTER READING UP ON THE OTHER COMPLAINTS, EVERYBODY HAS COVERED MY SAME EXACT PROBLEMS SUCCESSFULLY. I FEEL THE DEALERSHIPS SHOULD HAVE TOLD ME INSTEAD OF TRYING TO PASS OFF A TURD AS GOLD. IF THEY REPLACE THE FAULTY CLUTCH WITH THE SAME EXACT CLUTCH THAT IS FAULTY, WHO EVER PURCHASES THE 2011 FIESTA IS JUST A DOG CHASING HIS TAIL. ONCE THE WARRANTY IS UP... THEN WHAT? AM I JUST SUPPOSED TO SHELL OUT THOUSANDS OF DOLLARS FOR THE SAME EXACT PROBLEMS? THAT'S UNBELIEVABLE. I ALSO DO NOT
I PURCHASED A NEW, UNUSED 2011 FORD FIESTA IN FEBRUARY OF 2011. IT IS AN AUTOMATIC WITH FEWER THAN 70,000 MILES AND, SINCE OWNERSHIP, I HAVE EXPERIENCED RECURRING STUTTERING ISSUES DURING ACCELERATION (ON CITY STREETS, HIGHWAY, MOVING STRAIGHT AND WHILE TURNING) THAT ARE CLEARLY ASSOCIATED WITH THE TRANSMISSION WHILE SHIFTING GEARS. I HAVE ALREADY HAD THE VEHICLE WITH TWO DIFFERENT FORD DEALERSHIP MECHANICS ON NUMEROUS OCCASIONS WHICH HAS RESULTED IN CLUTCH AND CLUTCH SEAL REPLACEMENTS. ADDITIONALLY, I HAVE BEEN TOLD THE VEHICLE'S COMPUTER HAS BEEN "REPROGRAMMED" WITH THE UNDERSTANDING THAT IT ALTERS THE TRANSMISSION TO PREVENT THE ISSUE FROM OCCURRING. STILL, THE PROBLEM PERSISTS. THIS ONGOING ISSUE HAS ME COMPLETELY FED UP WITH FORD AND THE PRODUCT I HAVE PURCHASED. THE VEHICLE IS FAULTY BEYOND BELIEF AND IS ONE THAT HAS CAUSED MY FAMILY GREAT CONCERN IN ENSURING WE HAVE SAFE AND RELIABLE TRANSPORTATION ON A DAILY BASIS. *TR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY, THE REAR DOORS OPENED AND COULD NOT BE CLOSED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
THE CAR WILL SHAKE WHEN GAS IS PRESSED AND DOES NOT HAVE MUCH POWER DRIVING FEELS LIKE IT WILL DIE WHILE DRIVING TRANSMISSION WARNING LIGHT ON. *TR
THIS WAS THE CERTIFIED LETTER I SENT TO FORD: ON JUNE 12, 2012, I PURCHASED/FINANCED A NEW 2011 FORD FIESTA AT ANDY SHAW FORD IN SYLVA, NC. UNFORTUNATELY, THE FIESTA HAS NOT PERFORMED WITH RELIABILITY OR SAFETY DUE TO CHRONIC TRANSMISSION ISSUES AND HAS CAUSED AMPLE INCONVENIENCES AS WELL AS SAFETY CONCERNS FOR MYSELF AND MY DAUGHTER WHEN I AM OPERATING THE VEHICLE. I AM VERY DISAPPOINTED BECAUSE I HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR THE SAME SYMPTOMS AND TRANSMISSION ISSUES. ENCLOSED ARE COPIES OF THE VEHICLE'S SERVICE RECORDS. EACH TIME, THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER, AFTER A FEW MONTHS, I BEGIN EXPERIENCING THE SAME SYMPTOMS. ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED LIFE THREATENING SITUATIONS ON THE ROAD WHILE OPERATING THE VEHICLE (ALMOST BEING REAR-ENDED, GETTING STUCK AND ALMOST BEING HIT WHILE TRYING TO PULL OUT OF A PARKING LOT OR TRYING TO MAKE A TURN ACROSS AN INTERSECTION) DUE TO THE TRANSMISSION MALFUNCTIONING/STALLING/LURCHING FORWARD AND END UP BACK IN THE DEALERSHIP SERVICE DEPARTMENT, YET AGAIN. I HAVE ALSO BEEN IN CONTACT WITH A CUSTOMER SERVICE MANAGER REGARDING THESE ISSUES, MICHELLE (AT 1-866-631-3788, EXT. 77796), WHO HAS YET TO OFFER ANY REAL, VALID ASSISTANCE. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR REPLACING THE VEHICLE WITH ONE THAT PROVIDES SAFETY AND RELIABILITY, AT NO COST TO ME. I BELIEVE I AM ENTITLED TO THIS ACCORDING TO GEORGIA LEMON LAW. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO
FORD TRANSMISSION, I RECENTLY PURCHASED A 2011 FORD FIESTA AFTER WHICH FINDING OUT ABOUT THE CUSTOMER SATISFACTION REPAIRS FOR THE TRANSMISSION SEALS,AND CLUTCH AS WELL AS THE DOOR LATCHES AND OTHER ISSUES. I BROUGHT THE CAR INTO 2 DIFFERENT DEALERS FOR THE REPAIRS, THE ONE DEALING WITH THE REPAIR OF THE CLUTCH AND SEALS I HAVE HAD TO BRING IT INTO TWICE FOR THE ISSUES REGARDING IT. BEFORE THE DEALER REPAIRED THE CLUTCH AND SEALS MY CAR HAD A SHUDDER WHERE IT WOULD JERK WHEN DOWN SHIFTING COMING OFF THE HIGHWAY FOR EXAMPLE OR UP SHIFTING WHEN MAKING TURNS ACROSS A LANE. AFTER I GOT IT BACK IT SEEMED OKAY BUT NOW LESS THEN 3 MONTHS LATER IT IS HAPPENING AGAIN AND IN ADDITION THERE IS A WHINING NOISE COMING FROM THE TRANSMISSION. I BROUGHT THE CAR INTO THE DEALERSHIP AGAIN TODAY AFTER SEVERAL LONG CONVERSATIONS WITH FORD CORPORATE AND WAS CALLED AND TOLD IT IS BEING CAUSED BY THE "MAIN SHAFT BEARING" WHICH THEY WILL NOT COVER AND IS ASKING FOR $1500.00 TO REPAIR. THIS ISSUE WAS CAUSED BY FORD PRODUCING FAULTY PARTS USED IN THE 2011 FORD FIESTAS, AS REPORTS FROM MANY ONLINE SOURCES HAVE STATED, THIS ISSUE CAUSED BY FORD IS NOT BECOMING A SAFETY ISSUE FOR ME AND MY FAMILY AS THE ACCELERATION AND DECELERATION CAUSE A JERKING PAUSE AND HAS EVEN SHUT DOWN ON MY IN THE MIDDLE OF THE ROAD. I LIVE IN OHIO WHERE SNOW AND ICE OCCUR WITH THIS ISSUE THE LIFE OF MY FAMILY AND I IS AS STAKE AS ON COMING TRAFFIC CAN NOT STOP IN TIME WHEN THIS SHUDDERING OCCURS AND WHEN I AM ABLE TO MOVE THE J
THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR
WHILE DRIVING AT HIGHWAY SPEEDS IN 3RD AND 5TH GEARS THERE WAS A LOUD WHINING NOISE COMING FROM THE 5 SPEED TRANSMISSION. THE NOISE WILL INCREASE OR DECREASE WITH THE THROTTLE AND GOES AWAY WHEN IN NEUTRAL. WHILE TRAVELING AT APPROXIMATELY 65 MPH AND WITH THE CRUISE CONTROL ON THE CAR POPPED OUT OF 5TH GEAR WITHOUT WARNING AND I WAS NOT ABLE TO SHIFT BACK INTO 5TH GEAR. ALL OTHER GEARS INCLUDING REVERSE WORK FINE HOWEVER WHEN THE SHIFTER IS PLACED INTO THE 5TH GEAR POSITION THE TRANSMISSION DOESN'T ENGAGE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME PROBLEM BUT NOT.SURE AS TO THE OUTCOME. *TR
I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR
THE CAR STAYS ON AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. THE CAR EVENTUALLY TURNS OFF ON ITS OWN.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.
MY CHECK ENGINE LIGHT CAME ON.I TOOK THE VEHICLE TO DEALERSHIP AND HAD DIAGNOSTICS DONE.EMISSIONS CODE UO29F CAME BACK. PROBLEM ISN'T COVERED UNDER WARRANTY,EVEN THOUGH IT'S NOT A PREVENTIVE MAINTENANCE ISSUE? QUOTED PARTS AT $206.79,NOT COUNTING LABOR WITH NO GUARANTEE THAT THE PROBLEM WILL NOT HAPPEN AGAIN.ENGINE LIGHT CAME ON AS VEHICLE WAS NOT MOVING,JUST STARTED IN A PARKING LOT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Fiesta → · Every Fiesta year → · How the figures are calculated →