Page 3 of 3 · complaints 101–149 of 149

2012 Ford F-350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

SuspensionCrash
Filed Dec 1, 201892,000 milesUT

YESTERDAY, 11/30/18. I HAVE HAD THE "DEATH RATTLE" A COUPLE OF TIME SINCE I'VE HAD THIS TRUCK, I'VE ALWAYS BEEN ABLE TO PULL OFF TO THE SIDE OF THE ROAD SAFELY. ON 11/30 I WAS TRAVELING ON A ROAD IN WYOMING. IT WAS SNOWING, AND I WAS GOING BETWEEN 40-45MPH IN A 60MPH ZONE DUE TO ADVERSE ROAD CONDITIONS. I SUDDENLY GOT THE "DEATH RATTLE" WHICH IMMEDIATELY SENT MY TRUCK INTO A UNCONTROLLED SLIDE. I SLID OFF THE ROAD GOING ACROSS THE OPPOSING LANE, OFF THE ROAD, AND STRUCK A ROCK SLIGHTLY DAMAGING MY RUNNING BOARD AND DRIVERS SIDE DOOR. I WAS ABLE TO SELF-EXTRICATE THE TRUCK MYSELF AFTER CHAINING UP ALL FOUR TIRES. AFTER TALKING TO OTHER FORD POWERSTROKE OWNERS, EVERYONE OF THEM STATED THAT THEY HAVE ALL HAD THE "DEATH RATTLE". WHILE NONE OF THEM SUSTAINED ANY DAMAGE OR INJURIES, IT FOR SURE SCARED THEM BADLY. I FEEL THIS NEEDS IMMEDIATE ACTION BY THE FORD CORPORATION TO FIND A REMEDY FOR THE PROBLEM. I DIDN'T THINK OF TAKING ANY PICTURES, BUT I DO HAVE PICS OF THE DAMAGE IF YOU WANT THEM SENT.

Engine
Filed Sep 21, 2018150,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WENT INTO POWER MODE AND LOST POWER. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALTS LIVE OAK FORD, 1109 OHIO AVE N, LIVE OAK, FL 32064, (386) 362-1112) WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CALLED, BUT FAILED TO RESPOND. THE FAILURE MILEAGE WAS 150,000.

Fuel/Propulsion System
Filed Aug 25, 2018TX

WHEN SHE PURCHASE THE VEHICLE DEC 2016 IT HAD THE CHECK IN LIGHT ON WITH THE FIGURE OF A ENGINE ON , ITS BEING READING TURBO NDERCHARGE BOOST ERROR CODE P0299 COCEQUENCE REDUCE POWER, SEVERAL LINKS ON THE MANIFOLD AND I CAN SMELL THE FUMES INSIDE THE CABIN WHILE DRIVING THE STRONG FUEL FROM THE DIESEL

Engine
Filed May 17, 2018121,450 milesTX

THE "COLD AIR TUBE/HOSE" FOR THE TURBO CATASTROPHICALLY RUPTURED AND BLEW PIECES AND OIL ACROSS THE TOP OF THE ENGINE. MAIK HAIK FORD IN PASADENA TEXAS SAID THEY SEE THIS FAILURE OCCUR ABOUT 2 TIMES PER MONTH FOR MY MAKE, MODEL, AND YEAR VEHICLE. MY TRUCK IS ONLY 6 YEARS OLD. THE DELAERSHIP HAD 11 REPLACEMENT HOSES IN STOCK. FORD APPEARS TO HAVE SINCE REDESIGNED THE PART, BUT HAS NOT ISSUED A RECALL OR TSB TO WARN CUSTOMERS OF THIS DEFECTIVE/POORRLY DESIGNED TUBE. WHEN I TRIED TO FILE A CLAIM WITH FORD THE CORPORATE WARRANTY REP LITERALLY LAUGHED AFTER I TOLD HIM THAT I WAS GLAD MY HEAD NOT UNDER THE HOOD AT THE TIME OF FAILURE. THIS WAS NOT AN APPROPRIATE OR PROFESSIONAL RESPONSE. FORD DID NOT COVER ANY OF THE MATERIAL OR LABOR. AT THE TIME OF FAILURE I WAS TRAVELLING ABOUT 30 MPH ON A FREEWAY. AT FIRST I THOUGHT I BLEW A TIRE DUE TO THE VERY LOUD NOISE. THEN THE ENGINE LOST CONSIDERABLE POWER IN THE MIDDLE OF HEAVY TRAFFIC ON A FREEWAY. THE HOSE IS LOCATED ON THE TOP OF THE ENGINE NEAR THE FAN SHROUD. PLEASE INVESTIGATE THE EXTENT OF THIS PROBLEM AND HAVE FORD ISSUE A RECALL AND/OR TSB FOR THIS PART. ESPECIALLY SINCE THE PART APPEARS TO HAVE BEEN REDESIGNED. WHY DID FORD REDSEIGN THIS PART? THE FAILURE WAS INSTANTANEOUS WITH NO FORE WARNINGS OF AN IMPENDING FAILURE.

Steering
Filed Feb 2, 201843,600 milesMD

TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE VIBRATION WHILE DRIVING APPROXIMATELY 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEXINGTON PARK FORD (2125 GREAT MILLS RD, LEXINGTON PARK, MD), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600. *TT *TR

Electrical System
Filed Jan 3, 201867,000 milesWA

DOOR AJAR WARNING AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS SHUT SECURELY

Service Brakes
Filed May 10, 201725,340 milesKY

BRAKES ARE SPONGY AND TAKE LONGER TO RESPOND IN A CRITICAL STOP.

Engine
Filed Apr 1, 201755,000 milesCO

EXHAUST GAS TEMPERATURE SENSORS FAIL REPEATEDLY. THEY HAVE BEEN REPLACED MULTIPLE TIMES. REDUCTANT HEATER A CONTROL PERFORMANCE HAS NOW FAILED AS WELL (ALL PART OF THE DIESEL EMISSIONS DISASTER). ASIDE FROM CONSTANT BREAKDOWNS DUE TO EMISSION RELATED ITEMS THE TRUCK HAS SHUTOFF ABRUPTLY WHEN IT ENCOUNTERS ANY OF THESE PROBLEMS WHILE DRIVING. VEHICLE HAS SHUT ITSELF DOWN AT HIGHWAY SPEEDS DUE TO THESE ISSUES. VEHICLE SAID PULL OVER AND WITHIN 10 SECONDS IT SHUT DOWN ON THE FREEWAY ENDANGERING THE LIVES OF MY FAMILY AND OTHERS ON THE ROAD. AS FAR AS WHEN THIS HAS HAPPENED IT HAS BEEN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP ON 3 DIFFERENT OCCASIONS TO REPLACE THE SAME SENSORS AND NOW OTHER COMPONENTS OF THE DIESEL EMISSIONS PACKAGE ARE FAILING AS WELL.

Engine
Filed Mar 6, 2017MA

EGR COOLER FAILURE DUE TO CLOGGING, HAPPENS AT REGULAR INTERVALS OF ABOUT 20-30,000 MILES. DEALERS/FORD'S ANSWER TO PROBLEM IS TO 'DRIVE TRUCK LIKE ITS STOLEN' THIS IS NOT AN ANSWER. THIS IS A DEFECTIVE IN THE DESIGN OF THE EGR COOLER WHICH ALLOWS CLOGGING OF THE SYSTEM, BACKPRESSURE AND TURBO DAMAGE. A QUICK SEARCH OF THE INTERNET SHOW THOUSANDS OF FORD 6.7 DIESEL OWNERS WITH SAME PROBLEM. WITHOUT CORRECTION FROM FORD THIS WILL CAUSE OWNERS TO 'ELIMINATE OR BYPASS' THE EGR COOLER SYSTEM, RESULTING IN HIGHER EMISSIONS. SOMEONE NEEDS TO LOOK INTO THIS. IT IS NOT CORRECT FOR A AUTO MANUFACTURER TO DICTATE HOW SOMEONE SHOULD DRIVE A VEHICLE OR TO DESIGN A FAULTY COMPONENT. I AM NOW ON MY 3RD EGR COOLER, THE LAST ONE WAS NOT COVERED UNDER FORD WARRANTY.

Steering
Filed Oct 5, 201639,800 milesTX

AT HIGHWAY SPEEDS, IMPERFECTIONS IN PAVEMENT, TO INCLUDE CHANGES IN ROAD GRADE OR EXPANSION JOINTS, CAUSE SEVERE OSCILLATION IN BOTH FRONT TIRES. THE CONDITION IS UNPREDICTABLE, AND UNCONTROLLABLE. IN THIS CONDITION, THE DRIVER CANNOT STEER THE VEHICLE. MY VEHICLE IS 4 YEARS OLD, BUT ONLY HAS 39,800 MILES. IT IS EQUIPPED WITH FACTORY WHEELS, TIRES AND SUSPENSION COMPONENTS. IT HAS NEVER BEEN WRECKED, OR OTHERWISE DAMAGED. HUNDREDS OF VIDEOS/DOCUMENTS/AND OWNER TESTIMONIALS CAN BE FOUND BY SEARCHING SUPER DUTY DEATH WOBBLE ON THE INTERNET.

Steering
Filed Oct 5, 2016127,000 milesTX

DEATH WOBBLE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS AND IS BECOMING INCREASINGLY DANGEROUS. WE HAVE REPLACED TIRES, SHOCKS, STEERING DAMPENER AND TRACK BAR. IF WE HIT A BUMP IN THE ROAD AT HIGHWAY SPEEDS WHILE IN A CURVE THE DEATH WOBBLE IS SO SEVERE IT IS LUCKY THAT I HAVE NOT LOST CONTROL. BUT THE ONLY WAY TO STOP IT IS TO STOP THE TRUCK - ON THE HIGHWAY IN TRAFFIC. I HAVE NEARLY BEEN KILLED WITH PEOPLE BARELY ABLE TO AVOID HITTING ME. IT SEEMS TO BE A KNOWN ISSUE THAT IS, AS YET, UNACKNOWLEDGED. COMMONLY ATTRIBUTED TO THE 'FAULTY PARTS' THAT DO NOT FIX THE ISSUE FOR MORE THAN A VERY SHORT TIME. TAKE IT TO THE DEALER AND THEY PRETEND TO HAVE NEVER HEARD OF IT BEFORE AS THOUSANDS OF OTHERS HAVE STATED IN COMPLAINTS ACROSS THE INTERNET. IT HAS BECOME EVEN MORE SEVERE AND WILL HAPPEN EVEN WHEN DRIVING AT HIGHWAY SPEED WITHOUT THE STEERING IN A CURVE. THE ISSUE FIRST BEGAN AT ABOUT 90,000 MILES. TYPICALLY AT 60-65 MILES PER HOUR. TODAY IT WAS AT 60 MPH, 30-40 MPH REPEATEDLY.

Steering
Filed Aug 14, 201625,000 milesCA

DEATH WOBBLE: DRIVING OVER A ROUGH PATCH OF FREEWAY OR OVER AN OVERPASS CROSS JOINT BETWEEN 50 - 65 MILES PER HOUR, I EXPERIENCE VIOLENT SHAKING DUE TO OSCILLATION OF THE FRONT WHEELS AND AXEL. MUST REDUCE SPEED TO ~30 MILES PER HOUR TO MAKE THE SHAKING STOP. I HAVE REPLACED/UPGRADED FRONT SHOCK ABSORBERS AND STEERING DAMPER WITH LITTLE EFFECT. I WILL NEXT REPLACE TIRES, ALIGN THE FRONT END AND HAVE THE TRACK BAR (PANHARD BAR) REPLACED. THIS FIRST HAPPENED IN AUGUST 2015, THE DEALER TOLD ME IT WAS NORMAL. MY TRUCK IS NOW OUT OF WARRANTY, AND THIS HAPPENS REGULARLY. I KNOW A SPOT THAT THE OSCILLATION WILL OCCUR, AND DRIVE TO AVOID IT, HOWEVER IT HAPPENS REGULARLY WITHOUT WARNING.

Suspension
Filed Aug 13, 201691,000 milesGA

FRONT END SUSPENSION BOUNCING AT MED-HIGH SPEEDS UPON HITTING A BUMP. DESCRIBED IN OTHER SEARCHES AS CASTER WOBBLE OR "DEATH WOBBLE" TRUCK HAS LESS THAN 100,000 MILES, UNABLE TO CORRECT THE PROBLEM EVEN AFTER REPLACEMENT OF OVER $2000 WORTH OF PARTS. MULTIPLE OTHER COMPLAINTS FOUND ONLINE FROM OTHER OWNERS. PARTS REPLACED INCLUDE, TIE ROD ENDS, TIE ROD TUBE, BALL JOINTS, TRACK BAR, STEERING STABILIZER AND END BUSHINGS. THE ISSUE CREATES AN UNDRIVABLE AND EXTREMELY DANGEROUS CONDITION FOR DRIVER, PASSENGERS AND OTHER MOTORISTS. UPON REACHING SPEEDS OF 40 MPH+ ANY DISTURBANCE (BUMPS) IN THE ROAD CREATES THE START OF THE FRONT END VIOLENTLY BOUNCING AND IT WILL NOT STOP UNTIL THE VEHICLE COMES TO ALMOST A COMPLETE STOP. I WAS REQUIRED TO STOP 6 TIMES WITHIN 3 MILES OF A BUSY 5 LANE INTERSTATE (I-285 IN ATLANTA) QUITE LITERALLY IN THE MIDDLE OF THE INTERSTATE. THIS HAS BEEN WORKED ON WITH 2 DIFFERENT DEALERSHIPS , SUNBELT FORD IN ALBANY GA, & ANGELA KRAUSE FORD IN ALPHARETTA GA. IT'S MY FEELING THAT A $65,000 VEHICLE WITH LESS THAN 100,000 MILES SHOULD NEVER HAVE A DANGEROUS ISSUE LIKE THIS. THERE SHOULD ABSOLUTELY BE A FIX AND/OR RECAL AHGAINST THIS VEHICLE BEFORE SOMEONE GETS KILLED.

Electronic Stability Control (esc)
Filed Jul 29, 2016141,000 milesKY

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT END OF THE VEHICLE AND STEERING WHEEL BEGAN TO VIOLENTLY VIBRATE. THE CONTACT HAD TO APPLY THE BRAKES TO FORCE THE VEHICLE TO DECREASE IN SPEED. THE VEHICLE WAS EVENTUALLY TURNED OFF TO STOP THE VIBRATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT THIS WAS COMMON AMONG FORD VEHICLES AND WAS KNOWN AS THE "DEATH WOBBLE." THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

Wheels
Filed Mar 17, 201693,500 milesTX

TREAD SEPARATION ON BF GOODRICH - ALL TERRAIN T/A; LT285/65R20 TIRES -- DOT BE3F UH11 1313. IN THE PAST FEW MONTHS I HAVE RE[;ACED TWO OF THESE TIRES DUE TO TREAD SEPARATION. IN TOTAL THAT IS 4 TIRES (BF GOODRICH - ALL TERRAIN T/A; LT285/65R20) TIRES THAT HAVE HAD THIS PROBLEM. I DO BELIEVE THAT THIS TIRE IS DEFECTIVE AND SHOULD BE RECALLED!!!

Electrical System
Filed Nov 13, 2015163,376 milesTX

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,376.

Tires
Filed Aug 25, 201536,575 milesMO

I FELT TIRE SEVERELY OUT OF BALANCE AS IF A TIRE WEIGHT HAD BEEN LOST. I STOPPED AT MY FIRST CHANCE AND FOUND THE TIRE HAD SEPARATED ABOUT 12 TO 15 INCHES. CHANGED TIRE SO AS TO COMPLETE TRIP.

Visibility/Wiper
Filed Jul 9, 2015157,000 milesNM

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING APPROXIMATELY 5 MPH, THE WINDSHIELD WIPERS ACTIVATED AND FAILED TO STOP UNTIL THE VEHICLE TURNED OFF WITHOUT ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED FIVE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Service Brakes
Filed May 14, 201566,000 milesGA

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES SUDDENLY MALFUNCTIONED AND MADE THE VEHICLE VERY DIFFICULT TO STOP. THE REMOVED THE BRAKE PADS AND DISCOVERED THAT THE BRAKE PISTONS IN THE CALIPER WERE SHATTERED. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE FAILURE WAS CAUSED BY THREE RIVETS ON THE BRAKE PADS THAT MADE CONTACT WITH THE PISTONS. THE CONTACT INDICATED THAT THE BRAKE PADS WERE ORIGINAL PARTS INSTALLED ON THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

Steering
Filed Apr 15, 201528,250 milesIA

AT SPEEDS BETWEEN 50 AND 62 MPH THE VEHICLE WILL BEGIN A VIOLENT UNCONTROLLABLE SHAKING IN THE STEERING REQUIRING THE DRIVER TO DECREASE SPEED BELOW 45 MPH TO STOP THE OSCILLATIONS. AT THE TIME THIS IS HAPPENING THERE IS LITTLE CONTROL OVER STEERING AND FRONT WHEEL TRACTION IS REDUCED TO ALMOST NOTHING WHEN IT HAPPENS ON A CURVE RESULTING IN THE INABILITY TO REMAIN ON THE ROADWAY. THIS IS COMMONLY REFERRED TO AS THE "FOR DEATH WOBBLE" AND CAN BE SEEN ON YOUTUBE. THE EARLIEST INCIDENCE I'VE SEEN DATES TO 2007. THE DEALER TELLS ME THAT FORD HAS PRESCRIBED A NUMBER OF THINGS TO REMEDY THIS SITUATION WHICH THE DEALER HAS DONE AND IT STILL HASN'T RESOLVED THE SITUATION. THE REPAIRS HAVE BE COVERED UNDER WARRANTY THUS FAR, BUT NOW THEY HAVE NO FURTHER SOLUTIONS TO FIX THE ISSUE. WET OR SLICK CONDITIONS RENDERS THIS VEHICLE UNUSABLE BECAUSE OF THE LOSS OF THE ABILITY TO STEER THE VEHICLE. *TR

Vehicle Speed Control
Filed Apr 8, 201531,000 milesCA

I WAS DRIVING 2012 FORD F350 6.7L AND TOWING A 28 FOOT TRAVEL TRAILER. WE WERE SOUTHBOUND ON INTERSTATE 5 IN ENCINITAS, CA WHEN ALL OF THE SUDDEN THE TRUCK POWERED DOWN AND AN ALERT APPEARED ON THE DASH: "STOP SAFELY NOW". I HAD VIRTUALLY NO POWER DESPITE DEPRESSING THE GAS PEDAL. I WAS FORCED TO THE RIGHT SHOULDER OF THE ROAD WHERE I AS ABLE TO PARK WITH ONLY INCHES SEPARATING MY VEHICLE/TRAILER AND THE FREEWAY TRAFFIC. AS SOON AS I PLACED IT IN PARK, THE VEHICLE COMPLETELY SHUT DOWN. MY WIFE AND TWO YOUNG CHILDREN WERE WITH ME AND FOUND MYSELF IN A HELPLESS AND DANGEROUS SITUATION. I KNOW FROM READING OTHER POSTS THAT SOME WHO EXPERIENCED THE SAME EQUIPMENT FAILURE FOUND THEMSELVES UNABLE TO MOVE TO A SAFE LOCATION AND WERE LEFT STRANDED IN THE MIDDLE OF THE ROADWAY. MY COMPLAINT STEMS FROM THE KNOWLEDGE THAT FORD IS AWARE AND HAS BEEN AWARE FOR SOMETIME OF THE ISSUE OF BAD EGT SENSORS WHICH WHAT WAS ULTIMATELY DIAGNOSED AND REPAIRED ON MY VEHICLE. HOWEVER THERE ARE FOUR SUCH SENSORS AND FROM READING OTHER COMPLAINTS REPLACING ONLY ONE (WHICH IS ALL FORD WOULD DO UNDER WARRANTY) ONLY DELAYS THE INEVITABLE FAILURE OF ANOTHER OF THE REMAINING SENSORS. I'M AWARE OF A RECENT RECALL OF AMBULANCES BY FORD FOR THE EXACT SAME REASON. I ONLY SPECULATE THAT FORD SAW THE LIABILITY IN HAVING AN AMBULANCE STALL IN A PRECARIOUS SPOT WITH A PERSON IN NEED OF MEDICAL ATTENTION ON BOARD. I FEEL MY EXPERIENCES AS WELL AS COUNTLESS OTHERS WOULD RISE TO THE LEVEL OF A SERIOUS SAFETY CONCERN AN

Engine and Engine Cooling
Filed Mar 4, 201538,500 milesWV

RADIATOR FAILED AT 37,500 MILES DUE TO LEAKING. ENGINE OVERHEATED. THIS IS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE AND FORD IS AWARE, AS THEY EXTENDED THE WARRANTY ON THE 2008 (SAME MODEL RADIATOR) AND HAVE SINCE CHANGED THE DESIGN ON THE LATEST MODEL. THEY WILL NOT COVER THIS ITEM UNDER THE 100K MILE POWERTRAIN WARRANTY, AND WILL NOT EXTEND THE WARRANTY ON A COMMON FAILURE ITEM. FAILURE OF THE RADIATOR CAN NOT ONLY CAUSE ENGINE DAMAGE BUT CAN BE A SAFETY CONCERN IF ENGINE SELF DESTRUCTS WHILE DRIVING DUE TO OVERHEATING. *TR

Engine
Filed Feb 25, 201553,000 milesWI

DRIVING ALONG COLD WINDY WINTER DAY, I GOT A MESSAGE ON THE DASH "STOP SAFELY NOW". MOTOR IMMEDIATELY WENT INTO LIMP MODE, COMPLETE LOSS OF ENGINE POWER TO THE POINT WHERE I HAD ALL I COULD DO TO GET OUT OF TRAFFIC. AS SOON AS TRUCK CAME TO A SLOW CREEP, MOTOR SHUT OFF. TRUCK HAD POWER HOWEVER ENGINE WOULD NOT TURN OVER, BASICALLY THE TRUCK LEFT ME STRANDED ROADSIDE. CALLED FORD ROADSIDE ASSISTANCE, THEY SAID IT WOULD TAKE UP TO AN HOUR TO GET A TOW (UNACCEPTABLE). I WAS LEFT INSIDE THE TRUCK WITH NO HEAT. ENDED UP CALLING A FRIEND TO TOW ME TO A BETTER LOCATION. THIS IS A HORRIBLE DESIGN FLAW SHUTTING THE MOTOR DOWN LIKE THAT. DRIVER SHOULD BE ABLE TO KEEP MOTOR RUNNING TO KEEP HEATER ON. DRIVER SHOULD BE ABLE TO PROCEED A FEW MILES PER HOUR TO GET OUT OF A DANGEROUS SITUATION (STUCK IN AN INTERSECTION, STUCK ON RAILROAD CROSSING, STUCK ON BRIDGE, ETC). MANY OF THESE VEHICLES ARE DESIGNED AND USED TO PULL LARGE TRAILERS, RV TRAILERS ETC. I CANNOT IMAGINE PULLING A LARGE TRAILER AND HAVING THAT SITUATION OCCUR WHILE DRIVING 65MPH ON A FOUR LANE HIGHWAY. VERY DANGEROUS SITUATION. MY INVESTIGATION IS THAT FORD RECALLED ALL THE F SERIES THAT CAME EQUIPPED WITH THE AMBULANCE PACKAGE HOWEVER THEY DECIDED NOT TO RECALL ALL THE OTHER F SERIES TRUCKS THAT DID NOT HAVE THE AMBULANCE PACKAGE. EVIDENTLY FORD BELIEVES THAT AMBULANCE DRIVERS AND PASSENGERS ARE MORE IMPORTANT THAN ALL THE OTHER F SERIES DRIVERS WITH THE SAME ENGINE AND COMPONENTS. SOMEONE IS GOING TO GET KILLED OVER THIS F

Steering
Filed Feb 1, 201571,000 milesVA

ON I-81 THRU HARRISONBURG, VA CROSSING A BRIDGE WITH SEVERAL BUMPS IN IT. THE STEERING WENT INTO UNCONTROLLED VIBRATION LIKE IT WAS COMING APART. I HAD TO SLOW DOWN TO 20 MPH TO GET IT TO STOP. 20 MPH AT NIGHT ON AN INTERSTATE IS HARDLY SAFE. ANOTHER TIME IT OCCURRED WHILE ENTERING AN ON-RAMP TO AN INTERSTATE. AGAIN, I HAD TO SLOW DOWN TO 20 MPH TO GET IT TO STOP. THE GUY BEHIND ME, ALSO TRYING TO MERGE, ALMOST HIT ME. THE VIBRATIONS HAVE OCCURRED SINCE THE TRUCK WAS ALMOST NEW. THE FORD DEALER SAYS THIS IS NORMAL. I THINK IT REPRESENTS AN ACCIDENT WAITING TO HAPPEN. IT ONLY OCCURS UNDER SPECIFIC CONDITIONS AT SPEEDS OF 50-60 MPH, A SLIGHT TURN AND ROAD BUMPS OF A CERTAIN FREQUENCY TO INITIATE THE SHAKING. UNDER THOSE CONDITIONS, A MECHANICAL RESONANCE WITH POSITIVE FEEDBACK SEEMS TO CREATE THE UNCONTROLLABLE SHUDDER. *TR

Engine
Filed Jan 19, 201540,461 milesMI

THE TRUCK DASH DISPLAY READ STOP VEHICLE SAFELY. I IMMEDIATELY LOOKED FOR A DRIVEWAY AND FOUND ON ABOUT 50' ON THE LEFT. I BARELY MADE IT INTO THE PARKING LOT I HAD CHOSEN WHEN THE ENGINE SHUT DOWN. I DID NOT MAKE IT TO A PARKING SPOT, BUT I WAS OFF THE ROAD. VEHICLE WAS TOWED TO DEALER AND PROBLEM WAS FOUND WITH THE EGT EXHAUST TEMP SENSOR. IT WAS REPLACED. I WAS BILLED $86.20 FOR THE WORK. AAA PAID THE TOW, BUT IF I HADN'T HAD THAT, I'D BE OUT THAT AS WELL. *TR

Steering
Filed Jan 15, 201536,000 milesTX

THE FIRST TIME IT HAPPENED TO ME I WAS ON A TRIP IN CANADA FROM TEXAS. THE ROAD WAS A LITTLE BUMPY (FARM ROAD) I WAS DRIVING 30 M/H ACCELERATING TO GET TO 60 M/H WHEN ALL OF SUDDEN THE TRUCK STARTED SHAKING SO BADLY MY HEAD HIT THE SIDE WINDOW. I COULDN'T STEER THE TRUCK AT ALL I SLOWED DOWN TO 0M/H PUT IT ON PARK THEN STARTED ROLLING SLOWLY AND IT WAS GONE. IT DID IT TO ME 3 TIMES ON A 3 WEEKS PERIOD. SINCE THE ROADS ARE BAD UP THERE I KINDA LEFT IT AS THAT AND TOLD MY HUSBAND ABOUT IT WHEN I CAME BACK TO TEXAS. WE HAD THE TIRES ROTATED AND THEY COULDN'T SEE ANYTHING ELSE WRONG UNDER THE TRUCK. I WAS MONTHS WITHOUT HAVING ANYTHING SIMILAR HAPPENING TO ME AND YESTERDAY I AM ON I-10 ROLLING ABOUT 65M/H AND THERE IT GOES AGAIN AND IT WAS WORST THEN THE OTHER TIMES I FELL MY TRUCK WAS ABOUT TO EXPLODE FROM UNDER ME SHAKING TO NO END AND NO STEERING CONTROL AT ALL EVEN WHEN LETTING GO THE GAS IT KEPT GOING AND SHAKING AND MY TRUCK SHAKE ITS WAY FROM ONE LANE TO ANOTHER ONE AND FINALLY STOPPED 3 INCHES FROM THE RETAINING WALL OF THE OVERPASS. I COULD HAVE KILLED MYSELF. I HAD NO MORE CONTROL AT ALL ON THIS TRUCK WHICH IS A (2012 F-350 KING RANCH WITH ABOUT 40,000 MILES ON IT) LUCKELY FOR ME I WAS ALMOST ALONE ON THE HIGHWAY. I CALLED MY DEALER AND THEY TOLD ME TO BRING IN THE TRUCK NEXT TUESDAY TO SEE WHAT IS WRONG WITH IT. I ASK IF THERE WAS A RECALL AND THEY DID NOT SAY YES OR NO JUST TO BRING THE TRUCK IN. I GOT ANOTHER 2012 F-350 LARIAT AND MY HUSBAND SAID HIS TRUCK DID IT TO

Engine
Filed Jan 1, 201515,505 milesTX

ON TWO DIFFERENT OCCASIONS NOW, MY 2012 F350 6.7 POWERSTROKE ENGINE IS SHUTDOWN DUE TO A EGT SENSOR FAILURE. WHEN THIS HAPPENS, YOU LOOSE POWER WITHIN SECONDS. IF YOU ARE NOT IN A POSITION TO PULL OVER AT ONCE, YOU ARE STRANDED IN THE ROAD OR HIGHWAY. THIS IS A FATALITY WAITING TO HAPPEN, IF IT HAS NOT ALREADY. FORD WITH REPLACE THE SENSOR FREE IF UNDER 36,000 MILES BUT THEY HAVE NO LONG TERM CORRECTIVE ACTION TO RESOLVE THIS. THEY JUST KEEP ON REPLACING THEM AGAIN AND AGAIN. THIS IS A MAJOR ISSUE WITH THOUSANDS OF OWNERS AT RISK EVERYDAY. JUST READ THE REVIEWS UNDER "FORD 6.7 EGT SENSOR PROBLEMS" FROM WHAT I AM TOLD BY MANY FOLKS, FORD HAS NOT INTENTION OF RESOLVING THIS LONG TERM. I HAVE A $65K TRUCK THAT I CAN NOT DEPEND ON AND EVEN WORSE COULD GET MY FAMILY INJURED OR KILLED. PLEASE HELP! *JS

Suspension
Filed Dec 15, 201420,000 milesSD

FIRST INCIDENT AT 20K MILES: AS I WAS DRIVING DOWN AN INTERSTATE HIGHWAY I CROSSED A BRIDGE JOINT AND THE FRONT END STARTED TO SHAKE VIOLENTLY. THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER FAILED. SECOND INCIDENT AT 49K MILES. AS I WAS DRIVING DOWN AN INTERSTATE HIGHWAY THE FRONT END STARTED TO SHAKE VIOLENTLY. THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER FAILED. 99.9 PERCENT OF THE MILES ON THIS VEHICLE ARE ON HIGHWAYS. THIS VEHICLE DOES NOT GO OFF-ROAD. THE FAILURE OF THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER IS A SERIOUS SAFETY HAZARD. HAD I BEEN ON SLIPPERY ROADS OR TOWING A TRAILER WHEN THE SHOCK FAILED, LOSS OF CONTROL AND SERIOUS INJURY COULD HAVE OCCURRED. *TR

Engine
Filed Dec 13, 201458,000 milesNC

TURBO CHARGER TUBE FAILED AT THE PLASTIC CONNECTION JOINT ON THE TURBO. PLASTIC CONNECTION BROKE CAUSING A SUDDEN LOSS OF POWER AT HIGHWAY SPEED. 4-FAILURES IN FLEET TRUCKS WITH THE SAME ISSUE. ONE TURBO HOSE HAD A CRIMP BAND JOINT FAILURE. THIS COULD RESULT IN A REAR END CRASH ON A TRUCK PULLING A TRAILER. FORD SAID ITS NOT A PROBLEM. 6.7 ENGINE EQUIPPED. *TR

Engine and Engine Cooling › Exhaust System
Filed Oct 24, 201468,178 milesAL

TL* THE CONTACT OWNS A 2012 FORD F-350. AFTER THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE EGT EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,178.

Engine and Engine Cooling › Engine › Diesel
Filed Oct 2, 201459,400 milesNC

WAS GOING INTO AN INTERSECTION AND MY F-350 DIED AND DISPLAYS A STOP SAFELY NOW MESSAGE, WHICH CAUSED ME TO DIE RIGHT BEFORE I WENT THROUGH THE INTERSECTION. ENDED UP BEING AN EGT SENSOR. THEIR ARE 4 ON THIS TRUCK AND NOW ANOTHER ONE HAS GONE OUT LEAVING ME STRANDED AGAIN. THIS HA SBECOME SUCH AN ISSUE THAT FORD HAS A NATIONAL BACKORDER ON THESE SENSORS, AND THEY WONT WARRANTY THE PART, AND THE EXTENDED WARRANTY WILL ONLY COVER THEM AS THEY GO OUT. THIS TRUCK ONLY HAS 60,800 MILES ON IT. THIS IS UNACCEPTABLE. *TR

Steering
Filed Jun 27, 201442,000 milesCO

AT 55 MILES AN HOUR ON ROUGH PAVEMENT, THE TRUCK BEGIN TO VIOLENTLY SHAKE BACK AND FORTH. THIS SHAKING AND JERKING CAUSED ME TO ENTER INTO THE ONCOMING LANE OF TRAFFIC. IN ORDER TO REGAIN I HAD TO SLAM ON THE BRAKE PEDAL CONTROL THEREBY GETTING THE SPEED DOWN TO 40 MILES AN HOUR. FORD SUGGESTED I CHECKING THE BALL JOINTS AND THE STEERING STABILIZERS. AFTER SPENDING OVER $600 IN PARTS (NOT COVERED BY WARRANTY)AND REPLACING THE WHOLE FRONT END LINKAGE, THE VEHICLE THEN DROVE FINE UNTIL I REACHED ANOTHER 45 THOUSAND MILES OR APPROXIMATELY 90 THOUSAND MILES TOTAL ON TRUCK. NOW IT HAS REPEATED THE SAME PROCESS ALL OVER AGAIN THROWING ME INTO THE OPPOSITE LANE OF TRAFFIC. THE REASON FOR PURCHASING A NEW TRUCK IS TO HAVE A SAVE VEHICLE TO USE FOR PERFORMING MY JOB. THIS TRUCK HAS ALL ORIGINAL EQUIPMENT AND HAS NOT BEEN ALTERED IN ANY WAY PRIOR TO THIS EXPERIENCE. THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. I HAVE FOUND AN AFTERMARKET STABILIZER BAR THAT CORRECTED THE PROBLEM, HOWEVER I FEEL THAT FORD SHOULD RECALL AND REPAIR THIS PROBLEM WITH THE PROPER EQUIPMENT BEFORE SOMEONE LOOSES THEIR LIFE OF IT. *TR

Engine
Filed Jun 20, 201447,000 milesWA

I WAS TRAVELING WITH MY THREE YOUNG CHILDREN TO A TOWN APPROXIMATELY 40 MILES FROM OUR HOME. I WAS GOING ABOUT 70 MPH ON THE FREEWAY, AND JUST AS I STARTED TO EXIT AT AN OFF RAMP A WARNING TONE SOUNDED AND MY DASH FLASHED "STOP SAFELY NOW". I WAS EXITING ANYWAY AND THERE WAS NO WHERE TO PULL OVER, SO I CONTINUED UP THE RAMP. I QUICKLY TURNED INTO THE NEARBY PARKING LOT, AND JUST AS I QUICKLY PULLED INTO A PARKING SPOT THE PICKUP COMPLETELY DIED. IT WAS ONLY ABOUT 30 SECONDS FROM WHEN I WAS FIRST ALERTED TO A PROBLEM TO THE VEHICLE COMPLETELY SHUTTING OFF. IT WAS PURE LUCK THAT I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER THAT QUICKLY. I JUST KEPT THINKING ABOUT HOW DANGEROUS THAT COULD HAVE BEEN HAD I NOT BEEN ABLE TO IMMEDIATELY GET OFF THE FREEWAY. IF I HAD LOST POWER ON THE FREEWAY THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. WE WERE THEN COMPLETELY STRANDED AND HAD TO WAIT FOR A TOW. LUCKILY THE WEATHER WAS FAIR AS WE WOULD HAVE BEEN UNABLE TO USE ANY HEAT OR AIR CONDITIONING WHILE WE WAITED FOR WHAT COULD HAVE BEEN HOURS FOR A TOW. NOT TO MENTION THAT WE LIVE IN A VERY RURAL AREA AND OFTEN TIMES DO NOT HAVE CELL SERVICE. ALSO, WE FREQUENTLY ARE TOWING OUR STOCK TRAILER LOADED WITH HORSES OR CATTLE GOING UP AND DOWN STEEP GRADES. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF THE PICKUP DECIDED TO SHUT OFF AT THOSE TIMES. I WAS TRULY SHAKEN UP BY THIS INCIDENT AND THE THOUGHT OF WHAT COULD HAVE HAPPENED IF THE CIRCUMSTANCES HAD BEEN DIFFERENT. I AM PLEADING WITH YOU TO PREVENT CER

Suspension
Filed May 14, 201434,256 milesMO

I BOUGHT A SALVAGED F 3-50 KING RANCH. IM HAVING THE SAME PROBLEM SOME OF YOU ARE HAVING. I THOUGHT MAYBE I GOT SCREWED FOR BUYING A SALVAGED VEHICLE, BUT YOU ALL ARE HAVING SAME PROBLEM. DEATH WOBBLE. AT 60MPH MY TRUCK SOMETIMES SHAKES EXTREMELY BAD. I THOUGHT TIRES WERE OUT OF BALANCE SO I GOT THAT DONE AND NOPE PROBLEM STILL THERE. I THINK ITS A MAJOR SAFETY HAZARD. IF FORD PUT OUT A RECALL TO FIX THE PROBLEM IS THE ONLY WAY I COULD GET MINE FIXED, BECAUSE WARRANTY WAS CANCELLED AFTER CRASH. FINGERS CROSSED THEY DO!!!!! *TR

Engine and Engine Cooling › Engine › Diesel
Filed Mar 25, 201435,000 milesTX

THE EXHAUST GAS TEMPERATURE SENSOR (EGT) #13 ON MY 2012 FORD DIESEL F350 FAILED AND IMMEDIATELY SHUTDOWN THE TRUCK IN THE MIDDLE OF THE TOLLROAD AT 65 MPH. THE PROBLEM SUBSEQUENTLY ENDANGERED MY VEHICLE, LIFE, AND RESPONSE PERSONNEL. THE TRUCK WOULD THEN NOT RESTART UNTIL AN HOUR LATER. THIS SAME PROBLEM HAS BEEN REPORTED BY MANY OTHER FORD DIESEL TRUCK OWNERS ON THE INTERNET. WHY IN THE HECK WOULD FORD DESIGN AN ENVIRONMENTAL INTERLOCK THAT SUPERSEDES THE SAFETY OF DRIVERS, FAMILIES, AND THE PUBLIC. IT MAKES NO SENSE, PARTICULARLY SINCE THERE ARE 4 EXHAUST GAS TEMPERATURE SENSORS. THE COMPUTER SHOULD BE MAKING A COMPARATIVE ANALYSIS OF THE 4 SENSORS. ONE BAD FAULTY/UNRELIABLE SENSOR SHOULD NOT SHUT THE TRUCK DOWN IN THE MIDDLE OF THE INTERSTATE WITH NO REASONABLE WARNING, NO FAILURE INFORMATION, NO POWER, NO CONTROL, OR ABILITY TO RESTART. THIS TERRIBLE EXPERIENCE WAS SCARY. FORD HAS ALREADY ISSUED A TECH SERVICE BULLETIN FOR THIS EGT SENSOR PROBLEM. IF WE DID THIS SAME POOR DESIGN IN THE CHEMICAL INDUSTRY THEN FLARES AND INCINERATOR STACK WOULD SHUT DOWN AND VENT GASES DIRECTLY TO THE ATMOSPHERE WITH NO CONTROL OF THE PROCESS. TELL FORD TO FIX THE RELIABILITY OF THE THEIR EGT SENSORS, ALTER THE PROGRAM LOGIC, AND GIVE DRIVERS AN ALERT OR WARNING SUCH THAT THEY HAVE REASONABLE TIME TO SAFELY RESPOND. IF FORD NEEDS HELP WITH THE DESIGN THEN CONTACT ME. I HAVE 25 YEARS EXPERIENCE IN THE CHEMICAL INDUSTRY WITH EXPERTISE IN PROCESS HAZARDS ANALYSIS, PROJECTS, CONTROLS, ENVIRONME

Steering
Filed Feb 21, 201416,000 milesIA

FRONT WHEEL WOBBLE AFTER HITTING BUMP. *TR

Electrical System
Filed Aug 26, 20133,113 milesMA

WHEN KEY TURNED ON HAD NO DASH, COMPUTER, LIGHTS,BLINKERS, TACH, SPEEDO, GAUGES. ENGINE WOULD NOT TURN OVER. WITH KEY IN OFF POSITION TRUCK STARTED BY ITSELF. WITH ENGINE RUNNING HAD NO DASH DISPLAY,LIGHTS, BLINKERS, COMPUTER, HEADLIGHTS. TOWED TO DEALER, DEALER REPLACED HARNESS UNDER HOOD. PICKED UP TRUCK WEEK LATER. WAS O.K. FOR ABOUT TEN MILES THEN DASH WENT BLANK AGAIN WITH SAME SYMPTOMS. DASH CAME BACK ON IN ABOUT TWENTY MINUTES. TOWED TRUCK TO FORD DEALER AGAIN. TRUCK STILL THERE. *TR

Seat Belts
Filed Jul 15, 2013ND

THE DRIVER'S SEAT BELT NO LONGER FUNCTIONS AND THE PASSENGER'S FRONT SEAT BELT NO LONGER FUNCTIONS. THE SEAT BELT CAN NOT BE BUCKLED. WHEN THE METAL BELT TONGUE IS INSERTED INTO THE BUCKLE, IT WILL NOT LATCH. THE LATCH SEEMS TO BE JAMMED. THE PASSENGER'S FRONT SEAT BELT HAS BEEN JAMMED FOR APPROXIMATELY 6 MONTHS AND TODAY THE DRIVER'S SIDE SEAT BELT JAMMED AND NO LONGER WORKS. OUR FAMILY OWNS FOUR SIMILAR MODEL FORD SUPER DUTIES AND THIS PROBLEM HAS OCCURRED ON ANOTHER TRUCK ALSO. THIS IS A SERIOUS SAFELY ISSUE AND APPEARS TO BE A VEHICLE DEFECT. WE HAVE NOTIFIED FORD MOTOR COMPANY AND THEY SAID NO RECALL EXISTS SO WERE NOT WILLING TO ASSIST IN CORRECTING THE ISSUE. THE NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

Service Brakes
Filed Jul 4, 201326,000 milesMA

2012 F350 SUPER DUTY WAS PARKED AT THE TOP OF A DRIVEWAY THAT SLOPED DOWNWARD ON A 33% GRADE. I PUT THE TRUCK IN REVERSE TO BACK DOWN THE DRIVEWAY AND WHEN I ATTEMPTED TO PRESS THE BRAKE PEDAL TO REGULATE THE SPEED ON DESCENT OF THE SLOPE, THE BRAKES FROZE UP AND HAD NO POWER. I HAD TO STAND ON THEM TO ATTEMPT TO SLOW DOWN. THIS DID NOT HAVE ANY EFFECT SO I SLAMMED THE TRANSMISSION INTO PARK, WHICH ALSO HAD NO EFFECT DUE TO THE TRANSMISSION RATCHETING SAFETY FEATURE. I HAD TO STOP THE TRUCK WITH THE EMERGENCY BRAKE. BY THIS POINT I WAS IN THE NEIGHBOR'S FRONT YARD. THE BRAKE PEDAL DID NOT DROP TO THE FLOOR, IT JUST NEVER MOVED AT ALL AND WAS FROZEN AT THE UNPRESSED, HIGHEST POSITION. HAVE DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR. THIS COULD HAVE EASILY RESULTED IN MAJOR PROPERTY DAMAGE OR FATALITIES. VERY UNSAFE SITUATION. TRUCK IS PRACTICALLY NEW AND STILL UNDER WARRANTY. *TR

Engine and Engine Cooling › Engine › Diesel
Filed May 28, 20134,882 milesTX

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE STOP VEHICLE NOW WARNING MESSAGE ILLUMINATED. THE VEHICLE ALSO LOST POWER. THE VEHICLE WAS TOWED TO A DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THE CONTACT THAT THE EGT EXHAUST TEMPERATURE SENSOR WAS DEFECTIVE. THE DEALER REPLACED THE EXHAUST TEMPERATURE SENSOR REPLACED. THE FAILURE MILEAGE WAS 4,882.

Power TrainCrash1 injured
Filed May 6, 2013300 milesFL

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT THE IGNITION WAS STARTED AND HE SHIFTED FROM FOUR WHEEL LOW TO FOUR WHEEL HIGH RANGE. ONCE THE GEAR LEVER WAS PLACED IN REVERSE, THE TRANSFER CASE FAILED TO RESPOND, ACCOMPANIED BY AN ABNORMALLY LOUD GRINDING NOISE. THE VEHICLE THEN UNEXPECTEDLY ACCELERATED IN REVERSE, WHICH RESULTED IN A CRASH. THE CONTACT SUSTAINED NERVE DAMAGE TO THE SPINAL CORD AND SEVERE INJURIES TO THE HANDS. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THERE WAS ALSO A STRONG AMMONIA ODOR THAT EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SHIFTER CONTROL AND TRANSFER CASE WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE STILL UNABLE TO REMEDY THE PROBLEM. THE CONTACT ALSO MENTIONED THAT THE GEAR WOULD NOT SHIFT FROM REVERE TO DRIVE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Exterior Lighting
Filed Apr 26, 20132,000 milesOK

RECURRING EVENT: REAR LIGHTS, TURN SIGNALS AND BRAKE LIGHTS STOP WORKING. SOME OR ALL MAY FAIL AT ANY GIVEN TIME. DOES NOT SEEM TO BE ASSOCIATED WITH ANY WEATHER RELATED CONDITION. VEHICLE PLACED IN TWO DIFFERENT DEALERSHIP REPAIR FACILITIES WITH MULTIPLE 'FIXES' BEING MADE. NONE OF THOSE REPAIRS HAS WORKED AS A PERMANENT FIX. THE REAR LIGHTS GO OUT WITHOUT NOTICE ON PANEL WARNING SYSTEMS. EXTREMELY HAZARDOUS AT NIGHT, IN UNFAVORABLE WEATHER CONDITIONS, AND WITH TRAILER TOW. WITH NO REAR LIGHTS THE TRUCK CANNOT BE SEEN BY OTHER APPROACHING DRIVERS AND NO INDICATION OF STOPPING OR TURNING CAN BE DETECTED. VEHICLE HAS BEEN IN DEALER REPAIR FACILITIES EIGHT TIMES AND THE SERVICE PEOPLE SAY THEY CANNOT DETERMINE WHAT THE PROBLEM IS AND ONE REPAIR FACILITY STATED IT IS A PROBLEM THEY HAVE SEEN ON OTHER SAME YEAR MODEL TRUCKS. FORD HAS BEEN CONTACTED AND THE ONLY 'HELP' OFFERED IS TO CONTINUE TO TAKE TRUCK TO SHOP EACH TIME AND LET THEM 'RESET' THE SYSTEM. TRUCK IS TOO HEAVY FOR COVERAGE UNDER LEMON LAW. THIS 'FIX' IS A TEMPORARY BAND-AID. IT WORKS FOR A LIMITED AMOUNT OF TIME THEN GOES OUT WITHOUT WARNING AGAIN. THE LIGHTS CAN BE CHECKED FOR OPERATION BEFORE DRIVING, BUT ONCE DRIVING THEY GO OUT WITHOUT ANY WARNINGS OR NOTIFICATIONS. TRUCK PURCHASED NEW FROM DEALER. *TR

Fuel/Propulsion System
Filed Apr 4, 201311,000 milesWY

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FUEL SYSTEM TO MALFUNCTION DUE TO BAD FUEL FLOWING THROUGH THE VEHICLE. THE DEALER STATED THE FUEL PUMP AND FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL PUMP AND INJECTORS REPLACED. THE FAILURE MILEAGE WAS 11,000.

Power TrainCrash
Filed Apr 1, 201348,000 milesSC

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WHILE ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. IN ADDITION, WHEN THE CONTACT PLACED A LOAD BEHIND THE VEHICLE, IT WOULD INDEPENDENTLY SHIFT INTO NEUTRAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Mar 20, 201325,667 milesCA

WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOWN ENGINE IN THE EVENT OF A FAULTY SENSOR IN ORDER TO PROTECT THE VEHICLE. THE SYSTEM SHOULD ALERT TO THE ISSUE AND ALLOW THE HUMAN TO DETERMINE IF IT IS SAFER TO CONTINUE DRIVING AND RISK DAMAGE TO THE VEHICLE. A CONTROL SYSTEM THAT IS NOT AWARE OF THE ROAD, TRAFFIC OR ENVIRONMENTAL CONDITIONS SHOULD NEVER BE ALLOWED TO OVERRIDE HUMAN REQUIREMENT TO CONTINUE DRIVING OUT OF HARMS WAY. *TR

Power Train
Filed Feb 21, 20133,000 milesMT

TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT WOULD HAVE TO DEPRESS THE ACCELERATOR PEDAL AND ALLOW THE ENGINE RPMS TO INCREASE BEFORE THE VEHICLE WOULD ABRUPTLY ENGAGE IN REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE FAILURE WAS COMMON FOR THE PARTICULAR MAKE AND MODEL VEHICLE. THE FAILURE RECURRED MOST OFTEN WHEN THE ENGINE AND TRANSMISSION WERE WARM. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT ABRUPTLY WHEN SHIFTING FROM FOURTH TO FIFTH GEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,500.

Engine
Filed Feb 20, 20131,500 milesOH

DELAYED REACTION OF ACCELERATOR : ENGINE RPM DOES NOT DECREASE IMMEDIATELY WHEN ACCELERATOR PEDAL IS RELEASED THEREFORE MAKING THE VEHICLE DIFFICULT TO STOP IN AN EMERGENCY SITUATION . *TR

Air BagsCrash3 injured
Filed Dec 14, 20124,800 milesIL

TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO SUSTAINED FACIAL INJURIES. THE DRIVER OF THE SECOND VEHICLE ALSO SUSTAINED FACIAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

Vehicle Speed Control › Accelerator Pedal
Filed Nov 30, 2012620 milesAL

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW THE VEHICLE BY TAKING HIS RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND APPLIED IT TO THE BRAKE. , THE VEHICLE CONTINUED TO TRAVEL AT THE SAME SPEED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 620 AND THE CURRENT MILEAGE WAS 660. UPDATED 01/02/2013*LJ THE CONSUMER STATED HE HAD TO STAND ON THE BRAKE PEDAL WITH BOTH FEET, IN ORDER TO STOP THE VEHICLE. THE REAR TIRE, THAT WAS CONNECTED TO THE ACCELERATOR PEDAL WAS STILL SPINNING UNDER POWER. HE TURNED THE KEY OFF TO THE CUR THE POWER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford F-350 → · Every F-350 year → · How the figures are calculated →