INTERMITTENTLY THROTTLE WOULD STICK OPEN. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
2002 Ford F-350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TRUCK WENT BEYOND 2500 RPMS AND SERPENTINE BELT SQUIRLED, AND THEN THERE WAS A LOSS OF POWER. CONSUMER ALMOST HAD ANH ACCIDENT BECAUSE OF LOSS OF POWER. *AK
A 6 INCH SPLIT WAS NOTICED ON BOTH FRONT TIRES AND THE STEEL BELTS WERE COMING THOURGH THE TIRE. ORIGINAL EQUIPMENT, 2002 FORD F350, TIRE SIZE LT235/85R16 DOT NUMBER UNAVAILABLE. GENERAL DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER STATES THAT TIRES HAVE SEVERE SPIDER WEB CRACKING. *SLC
VEHICLE STALLED WHEN MAKING A TURN OR WHILE DRIVING. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
OBVIOUS DESIGN FLAW WITH RIGHT SIDE MIRROR, MAJOR BLIND SPOT. ALMOST IN A MAJOR ACCIDENT THE FIRST DAY I RECEIVED THE TRUCK. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS*762450
REPEATED ATTEMPTS TO GET THIS PROBLEM RESOLVED HAVE BEEN IGNORED BY FORD MOTOR. NO SAFETY DEFECT LISTED. *AK
IT'S DIFFICULT TO TURN STEERING WHEEL WHEN APPLYING BRAKES. ALSO, WHEN VEHICLE IS SITTING STILL. DEALER CANNOT REMEDY THE PROBLEM.*AK
VEHICLE WONDERS FROM SIDE TO SIDE CONSTANTLY. THD DEALER HAS ATTEMPTED TO REPAIR VEHICLE SEVERAL TIMES; HOWEVER, PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
ENGINE MISSFIRES AND LOSES POWER AT ENGINE RPMS OF 1400-1600 LIGHT THROTTLE. *AK
VEHICLE WANDERS LEFT AND RIGHT WITH NO HANDLING CONTROL. VEHICLE CONSTANTLY HAS TO BE COUNTER STEERED JUST TO KEEP STRAIGHT. VHEICLE WAS A DEALER FOUR TIMES FOR THE PROBLEM. *AK
MY HUSBAND WAS DRIVING ABOUT 25 MPH ON HIS WAY TO TAKE THE FORD F350 WHICH WAS PURCHASED ON 2-11-02 TO THE FORD DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT WASN'T RUNNING RIGHT. ABOUT 1.5 MILES FROM HOME, FLAMES SHOT OUT OF THE DEFROSTER VENT INSIDE OF THE VEHICLE, WENT OVER HIS HEAD AND THEN THE SMOKE GOT REALLY BAD. HE HAD ENOUGH TIME TO OPEN THE DOOR, KEEP ONE FOOT ON THE RUNNING BOARD AND ONE ON THE BRAKE TO TRY NOT TO LET THE TRUCK AND TRAILER HE WAS TOWING JACKKNIFE. THE AIRBAG THE BLEW HIS HAND OFF OF THE STEERING WHEEL AND THE TRUCK BURNED. THE TRUCK WAS BURNING AND SMOKING AS HE WAS TRYING TO STOP IT. HE COULDN'T SEE INSIDE OF THE VEHICLE AT ALL DURING THIS TIME. HE WAS WATCHING THE LINE ON THE ROAD SO HE KNEW WHERE HE WAS AT. HE WAS ABLE TO GRAB 3 THINGS OUT OF THE BED OF THE TRUCK AND AS A PASSERBY CALLED 911, THEY WATCHED THE ENTIRE TRUCK BURN. THE FRONT TIRES BLEW OFF AND THE RIMS MELTED TO THE GROUND. ALL THAT IS LEFT OF THE VEHICLE IS METAL AND THE REAR TIRES AND REAR AXLE. WE HAVE PICTURES IF YOU WANT TO LOOK AT THEM. WE LOST EVERYTHING INSIDE OF THE VEHICLE. WE'VE BEEN TOLD OF 2 POSSIBLE CAUSES, BUT THERE ISN'T ANYTHING LEFT TO EVEN TRY TO HELP DETERMINE THE CAUSE. AS STATED EARLIER, THIS VEHICLE ONLY HAD 1700 MILES ON IT AND IT WAS ONLY 11 DAYS OLD. *AK
AT LOW SPEEDS WHEN APPLYING BRAKES, STEERING WHEEL WOULD LOCK UP. DEALER HAS INSPECTED VEHICLE AND CHANGED RACK AND PINION. HOWEVER, PROBLEM WAS NOT CORRECTED. DEALER PUT OLD PARTS BACK ON VEHICLE. *AK *YD
WITHIN FIRST 60 DAYS AFTER PURCHASE, VEHICLE BEGAN TO MAKE THUMPING NOISE IN FLOORBOARD AFTER START OF ENGINE, AFTER CONTINUED OPERATION OF VEHICLE OUT OF NECESSITY IT BEGAN TO HAVE FRONT END VIBRATIONS AT 70 MPH AS WELL AS A VIBRATION DURING SLOW SPEED SHARP TURNS. I AM CURRENTLY UNABLE TO TAKE VEHICLE TO BE SERVICED DUE TO LACK OF A SECOND VEHICLE (SEE ODI# 757078). ASKED FOR ASSISTANCE FROM DEALERSHIP (JACK ROACH FORD HOUSTON TX) WHO CONTACTED REGIONAL REP. WAS TOLD BY DEALERSHIP THAT THE REP WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE I HAVE A VEHICLE (ODI# 757078) THAT IS AVAILABLE TO ME. PROBLEM IS UNRESOLVED DUE TO MY REQUIREMENT FOR TRANSPORTATION AND FORD MOTOR COMPANY REGIONAL REPRESENTATIVE'S VINDICATIVE EFFORTS DUE TO ODI# 757078. *AK
THIS APPEARS TO BE A PROBLEM WITH 2001 F350'S AS WELL. I TALKED WITH A FEW PEOPLE THAT SAID "THE PASSENGER SIDE MIRROR WAS THERE AND THEN IT WASN'T."*AK
WHEN VEHICLE IS STOPPED AND BRAKES ARE APPLIED STEERING WHEEL DOES NOT MOVE, CAUSE UNKNOWN. *AK SERVICE MANAGER STATED THAT THE HYDRAULIC SYSTEM FOR THE BRAKES AND STEERING ARE INTER-RELATED AND THE BRAKE HYDRAULICS APPARENLTY PRE-EMPT THE HYDRAULIC PRESSURE THAT WOULD NORMALLY ACTIVATE THE BRAKES. *JB
ENGINE BEGAN FAILING AT 1200 MILES AND HAS GOTTEN PROGRESSIVELY WORSE. WHEN THE ENGINE FAILS ALL POWER OPTIONS ARE LOST AS WELL AND HAS CAUSED SEVERAL CLOSE CALLS. FAILURE OCCURS WITHOUT WARNING PLACING MY LIFE IN DANGER. THE FORD REGIONAL REPRESENTATIVE HAS REFUSED TO TALK WITH ME UNTIL THEY TRY TO REPAIR THE TRUCK AGAIN. I CAN'T TRUST THIS TRUCK AND FEEL IT SHOULD NOT BE ON THE HIGHWAY. THE DEALER HAS THE TRUCK FOR THE THIRD TIME AND HOPE THEY WILL REPLACE IT RATHER THAN USE ME AS THEIR CRASH DUMMY.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford F-350 → · Every F-350 year → · How the figures are calculated →