I NOTICED A SLIGHT RUBBING SOUND COMING FROM THE FRONT END OF MY F350 4X4 DUALLY TRUCK. I WAS PULLING A 36 BUMPER PULL CAMPER AT THE TIME. THE NOISE INCREASED, AND A SQUEALING NOISE STARTED. I PULLED TO THE SIDE OF THE ROAD TO PREVENT FURTHER DAMAGE. THE DRIVERS SIDE FRONT HUB AND FALLEN APART, AND THE WHEEL WAS ABOUT TO COME OFF THE TRUCK. THE RIGHT SIDE HUB WAS WORN OUT AND COULD BE MOVED TWO TO THREE INCHES AND REQUIRED REPLACEMENT. THE TRUCK HAS LESS THAN 55 THOUSAND MILES, AND HAD ONLY BEEN SERVICED BY A FORD MOTOR COMPANY DEALER. THE TRUCK WAS TOWED AND BOTH FRONT HUBS WERE REPLACED. THE TRUCK HAD BEEN TAKEN TO THE DEALERSHIP IN FEBRUARY OF 2003 AND AGAIN IN DECEMBER 2004 WITH PROBLEMS WITH THE FRONT END. THE FORD DEALER SAID THEY COULD NOT FIND A PROBLEM. *JB
2002 Ford F-350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
2002 FORD 350 CREW CAB 4X4 - 52,000 MILES - BLOWN SPARK PLUG AT 42,000 AND NOW AGAIN AT 52,000 MILES. *NM
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, A BANG WAS HEARD FROM THE ENGINE. THE VEHICLE WAS IDLING ROUGH AND PULLED OVER. UPON INSPECTION, THE CONTACT FOUND A SPARK PLUG ON TOP OF THE ENGINE. THE DEALERSHIP WAS ALERTED, BUT THE CONTACT IS REPAIRING THE VEHICLE.
DT: ABOUT TWO WEEKS AGO ON SEPTEMBER 1, 2005 THE FRONT PASSENGER'S SIDE TIRE TREAD CAME OFF OF THE TIRE. IT CAUSED SOME BODY DAMAGE. ON SEPTEMBER 13, 2005 THE DRIVER'S FRONT TIRE TREAD CAME OFF. THE TIRE STILL HAD AIR IN IT. THE TIRES HAD 50,000 MILES ON THEM. THE DRIVER'S SIDE TIRE WHERE THE TREAD CAME OFF, RIPPED SOME WIRING UNDER THE VEHICLE CAUSING IT NOT TO START. CONTACTED THE DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO.*AK *JB
DT: THE CONSUMER STATED THAT 2002 FORD F350 STALLED AND ACCELERATED WHEN THE BRAKES WERE ON. THE TRUCK STALLED INTERMITTENTLY. THIS HAPPENED A COUPLE OF TIMES A WEEK. ACCELERATION WAS HAPPENING ALL THE TIME WHEN THE CONSUMER WAS AT A STOP LIGHT. THIS WAS HAPPENING FOR A YEAR. THE CONSUMER HAS NOT HAD THE TRUCK CHECKED NOR INSPECTED IN THE YEAR THAT HE WAS HAVING THESE PROBLEMS. THE CONSUMER CONTACTED THE DEALER AND THE CONSUMER SAID THAT HE WOULD TAKE THE TRUCK SOMETIME NEXT WEEK FOR CHECKUP. THE CONSUMER HAS NOT CONTACTED FORD. THE VEHICLE WAS STALLING AT LOW SPEEDS 0-20 MPH. *AK
BRAKE SHIFT INTERLOCK, FAILED VEHICLE ROLLED WITHOUT DEPRESSING BRAKE PETAL. FAILURE RESULTED IN THE DEATH OF IAN JOSEPH CAMPBELL 4/14/04 NOTHING HAS BEEN DONE TO CORRECT PROBLEM. *NM
DT: THREE OF THE 6 TIRES BLEW OUT. TWO ON THE FRONT AND ONE ON THE REAR. CONTACTED GENERAL TIRES ,THEY SAID THEY WOULD SEND A FORM TO FILL OUT. FIRST THE FRONT TIRE BLEWOUT AND ABOUT 50 FEET FURTHER THE LEFT FRONT TIRE BLEWOUT. THE SIDEWALLS WERE STILL INTACT. THE FRONT TWO BLEW OUT ON JULY 9,2005, THE REAR BLEW OUT ON JULY 19, 2005. *AK THE BLOWOUTDS CAUSED DAMAGE TO THE VEHICLE
DT: 1 MONTH AGO TOOK HCAR ON A TRIP AND THE BACK LEFT TIRE TREAD SEPARATED. GOT IT FIXED. YESTERDAY THE RIGHT BACK TIRE SEPARATED.THE TIRES ONLY HAD 28,000 MILES ON THEM.*AK
CONSUMER STATES: 3 TIMES NOW, THE STARTER BURNED UP WHILE SETTING IN THE GARAGE AND THE WIRING BURNT OUT IN THE STARTER. AFTER CONSUMER HAD DRIVEN THE VEHICLE, WHEN YOU COME BACK OUT, YOU CAN SMELL BURNT WIRING. DEALER CAN NOT PIN POINT THE PROBLEM. THE STARTER IS ENGAGING WHEN THERE ARE NO KEYS IN THE IGNITION. *TT
WHILE DRIVING AT 55 MPH LEFT REAR TIRE BLEW OUT. THE TIRE WAS CHANGED, AND THE VEHICLE SUSTAINED DAMAGE. NO RECALLS FOUND.
1.ON MARCH 24, 2005 I STARTED MY 2002 FORD 350 TRUCK AND DROVE ABOUT 15' WHEN ALL OF A SUDDEN THE TRUCK DIED. UPON TRYING TO START IT AGAIN SEVERAL PEOPLE CAME OVER TO TELL ME FLAMES WERE SHOOTING DOWN ON THE GROUND FROM THE ENGINE. I IMMEDIATELY GOT OUT OF THE VEHICLE AND THE FLAMES HAD STOPPED SHORTLY THEREAFTER. 2.I HAD JUST RECENTLY HAD MY VEHICLE SERVICED ON 2.21.05 KNOWING I WAS DRIVING TO TEXAS I HAD THEM CHECK EVERYTHING AS WELL AS WHATEVER MILEAGE MAINTENANCE THAT WAS DUE. MILEAGE AT SERVICE DATE WAS 51,304. EVERYTHING CHECKED OUT FINE. 3.MY TRUCK IS CURRENTLY AT THE FIVE STAR FORD DEALERSHIP IN FORT WORTH TEXAS.THEY HAVE NOT REPORTED THE CAUSE OF THE FIRE OR DAMAGE INCURRED TO THE TRUCK AS OF YET. UPON READING ALL THE FORD FIRE REPORTS I AM DISGUSTED AT THE DENIAL FROM FORD. THIS IS AN EXTREME PROBLEM AND NEEDS TO BE CORRECTED BEFORE TOO MANY PEOPLE LOSE THEIR LIVES.*AK
CONSUMER TOOK VEHICLE TO A DEALERSHIP DUE TO LOSS OF POWER AND UNKNOWN TICKING NOISE FROM THE ENGINE. THIS HAD BEEN A PROBLEM TWICE SINCE THE 3,000 MILE CHECKUP. DEALERSHIP CLEANED THE ENGINE, AND RETURNED THE VEHICLE. DEALERSHIP STATES NOISE WAS NORMAL, AND SHOULD NOT AFFECT THE ENGINE'S PERFORMANCE. TOOK VEHICLE BACK TO DEALER, AND WAS TOLD THAT THE ENGINE BLEW OUT. ANOTHER MECHANIC LOOKED AT THE ENGINE, AND FOUND THE SPARK PLUGS WERE IMPROPERLY INSTALLED. CONSUMER WAS AWARE OF OTHER COMPLAINTS ON NHTSA'S WEBSITE. *AK THE CONUMER STATED THAT THE EXHAUST SOUNDED LIKE IT HAD A LEAK. *TC
WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE CONSUMER WAS CONCERNED THAT SHE WILL BE REAR ENDED IF THE PROBLEM CONTINUED. *AK THE CD WOULD NOT EJECT DUE TO ERROR. *SC *JB
OCTOBER 5, 2004 A FAIRFAX COUNTY VEHICLE # 6382, 2002 FORD F350 WAS INVOLVED IN A VEHICLE ACCIDENT THAT RESULTED IN THE POSSIBLE INJURY OF A PREGNANT FEMALE. THE FEMALE DRIVER STOPPED FOR A FAST TRAN BUS AND THE DRIVER OF THE COUNTY VEHICLE ATTEMPTED TO STOP AND AS HE TURNED THE STEERING WHEEL TO THE LEFT THE VEHICLE KEPT GOING STRAIGHT AND STRUCK THE CAR IN FRONT. THE STEERING SHAFT BROKE AND IT WAS LATER CONFIRMED THAT IT WAS THE STEERING SHAFT SECTOR THAT BROKE.
CONSUMER PRESSED DOWN ON THE ELECTRICAL BUTTON BUT WINDOW FAILED TO ROLL UP OR DOWN. IT HAPPENED INTERMITTENTLY. DRIVER'S SIDE WINDOW JAMMED AND WILL NOT MOVE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION. *AK
THE SPARE TIRE RACK BOLTS SNAPPED, CAUSING THE SPARE TIRE TO FALL IN TRAFFIC WHILE IN VEHICLE WAS IN MOTION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
LTR FM ANDRIJ ANDREITCHUX(NJ) OWNER OF A FORD F350 TRUCK UNABLE TO CONNECT WITH 33 FOOT RV TRAILER HOOK SYSTEM CAUSES TRUCK TO LOCK-UP DEFECT REPLY TO THE ELIZABETH, NJ DISTRICT OFC. THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE CONSUMER SUSTAINED INJURIES. *NM CONSUMER ALSO EXPERIENCED PROBLEMS WITH STALLING OF ENGINE, TRANSMISSION, POWER STEERING, ACCELERATION, AND FUEL SYSTEM ON VEHICLE. *LA
WHILE THE VEHICLE WAS PARKED, FLUID WAS LEAKING FROM UNDERNEATH. WHEN THE DRIVER STARTED UP THE VEHICLE A LOUD NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING BOX NEEDED REPLACEMENT DUE TO WORN PARTS. THE DRIVER INFORMED THE MECHANIC THIS PART HAS BEEN REPLACED THREE TIMES AND THE PROBLEM STILL EXISTS. *LA
WHEN APPLYING THE BRAKES THE STEERING LOCKED WITHOUT WARNING. THE DEALER STATED THERE WAS NO FIX. *JB A SPECIAL SERVICE MESSAGE WAS SENT OUT WHICH STATED INCREASED STEERING EFFORT AT LOW SPEED OR WHILE STOPPED WAS A NORMAL CONDITION WITH HYDROBOOST OR VACUUM OPERATED BRAKES. *JB
THE CONSUMER WAS PULLING OUT OF THE DRIVEWAY WHEN HE ENGAGED THE CLUTCH, THE CLUTCH WENT TO THE FLOOR, BECAME STUCK AND CONTINUED TO GOING FORWARD. THE CONSUMER COULD NOT GET THE VEHICLE OUT OF GEAR AND APPLIED THE BRAKES AS HARD AS POSSIBLE. THE CONSUMER THEN GOT OUT OF THE VEHICLE AND PULLED THE CLUTCH WITH HIS HANDS AND THOUGHT THE PROBLEM WAS A FLUKE. THE CONSUMER CONTINUED DOWN THE HIGHWAY SHIFTING THE GEAR WITH NO PROBLEM UNTIL HE HAD COME TO A STOP, WAITING ON THE LIGHT TO CHANGE, AND THE CLUTCH PEDAL WENT TO THE FLOOR. THIS OCCURRED WHEN THE VEHICLE WAS AT AN INTERSECTION. *MR *SC *JB
WHILE COMING TO A STOP ACCELERATED TO A HIGH RATE. CONSUMER MANAGED TO STOP THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK DEALER INSTALLED A FLIGHT RECORDER WHICH WAS BORROWED FROM ANOTHER VEHICLE. WITH THE FLIGHT RECORDER INSTALLED, CONSUMER DIDN'T EXPERIENCE ANY INCIDENT FOR 4 WEEKS. THE DEALER THEN CALLED THE CONSUMER STATING THAT THE FLIGHT RECORDER HAD TO BE RETURNED, AND CONSUMER'S VEHICLE AGAIN MALFUNCTIONED 3 TIMES. *LA
WHILE DRIVING/BRAKING LOW SPEEDS, THE CONSUMER CAN HEAR/SEE THE FRONT PASSENGER SIDE BRAKES DRAGGING/SQUEAKING NOISE. THE DEALERSHIPS MECHANIC INFORM THE CONSUMER THAT THE PROBLEM WAS PERTAINING TO THE BRAKE CALIPER BOLT FAILURE , BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION
WHILE DRIVING AT ANY SPEED VEHICLE INTERMITTENTLY STALLED IN DRIVE OR IN REVERSE. VEHICLE HAD BEEN TO THE DEALER EIGHT TIMES FOR THIS PROBLEM. EACH TIME DEALER EXAMINES THE VEHICLE, BUT THE PROBLEM WAS NOT RESOLVED. *AK WHEN VEHICLE STALLED, THIS CAUSED CONSUMER TO LOOSE POWER STEERING AND SUBSEQUENTLY CAUSING AN ACCIDENT TO TAKE PLACE. CONSUMER SUFFERED SEVER PAIN IN NECK AND BACK. EXPERT'S AUTOMOTIVE REPORT FROM NEXTECH EVALUATED THAT VEHICLE HAS EXECESSIVE EFFORT REQUIRED TO TURN STEERING WHEEL. CONDITION OCCURS WHEN THE ENGINE IS AT IDLE SPEED, WITH ACCESSORIES OPERATING AND VEHICLE IS IN GEAR, FORWARD OR REVERSE. PROBLEM APPEARED TO LESSEN WHEN ENGINE'S RPM INCREASED. ALSO, THE STALLING OF THE VEHICLE WAS CAUSED BY A FAULT IN THE POWER STEERING SYSTEM. *LA
CONSUMER INDICATED THAT CRUISE CONTROL SHUT OFF WITHOUT WARNING WHEN ENGAGED. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER. DEALERSHIP INDICATED THIS WAS CAUSED BY A BRAKE SENSOR FAILURE.*AK *NM
WHILE DRIVING 55 MPH DOWN A HIGH WAY, THE CONSUMER HEARD A LOUD EXPLOSION, AT FIRST THE CONSUMER THOUGHT THERE WAS A TIRE BLOW OUT. WHEN THE VEHICLE WAS EXAMINED THE CONSUMER SAW THE AXLE HAD EXPLODED AND WAS ON FIRE. THERE WERE NO INJURIES IN THIS INCIDENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *JB *JB
WHILE DRIVING AT 50 MPH ON THE HIGHWAY DRIVER LOST CONTROL OF THE VEHICLE, CAUSING VEHICLE TO CRASH INTO A GUARDRAIL HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK
PROBLEMS WITH FIRESTONE 16 INCH TIRE EQUIPMENT.*MR *JB *NM
WHILE BRAKING AFTER DRIVING 30 MPH, VEHICLE LOST POWER STEERING CONTROL. CONSUMER MANAGED TO REGAIN CONTROL OF VEHICLE, AND PULLED OVER TO SIDE OF THE ROAD. TOOK VEHICLE TO DEALERSHIP WHERE MECHANIC DETERMINED THE CAUSE OF STEERING PROBLEM.*AK *PH *NLM
I HAVE A 2002 FORD F-350. I HAVE JUST HAD TO REPLACE MY ALTERNATOR FOR THE SECOND TIME. I CALLED FORD CUSTOMER RELATIONS AND THEY SAID THERE WAS NOTHING THEY WOULD DO TO HELP WITH THE COSTS AT THIS TIME. IT IS A PART THAT SHOULD LAST MANY YEARS AND FOR ME TO BE ON MY THIRD WITH A TRUCK THIS NEW MEANS TO ME THAT THERE IS A PROBLEM. THE DEALER DID TELL ME THAT THEY WERE REPLACING A LOT OF THEM. I HAVE NUMEROUS PROBLEMS WITH THIS TRUCK. I KEPT HAVING HIGH PRESSURE OIL LINE PROBLEMS UNTIL THE BLOCK CRACKED AND THEY REPLACED THE MOTOR. *LA
CATALYTIC CONVERTER CAUGHT ON FIRE AND BURNED THE ENTIRE RIGHT SIDE OF THE VEHICLE. *SCC *JB
TIRE TREAD STARTED WEARING FROM THE OUTSIDE AND INSIDE OF TIRES. *MR THE TREAD STARTED WEARING ON THE OUTSIDE/INSIDE OF THE TIRES AS IF THE TIRE PRESSURE WAS LOW. THE TIRES WERE ROTATED WITH NO IMPROVEMENT. THE TIRES HAD GOTTEN SO BAD THAT THE VEHICLE BOUNCED WHILE IN MOTION. (THE TIRES SEPARATED ON THE INSIDE) *JB
WHILE DRIVING STEERING COLUMN LOCKED INTERMITTENTLY. *AK
CONSUMER WAS TOLD THAT INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. WHEN REPLACING THE DEALER FOUND KEEPER PIN WAS MISSING. THE SERVICE DEALER REPLACED THE MISSING ONE WITH A USED ONE FROM ANOTHER VEHICLE. THE VEHICLE CONTINUE TO SMOKE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *NM
WHEN THE BRAKES WERE APPLIED THE POWER STEERING FAILED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *TT *JB
CONSUMER STATES THAT TIRES ARE LOSING TREAD. DEALER NOTIFIED.*AK
WHILE DRIVING VEHICLE AND WITH NO WARNING THE GAS TANK FELL OUT OF THE VEHICLE. DEALER NOTIFIED.*AK
WHEN THE GAS PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOOR FOR FULL THROTTLE THE VEHICLE'S ENGINE DIES. *NLM
WHEN THE VEHICLE WENT DOWN AN INCLINE, THE FRONT END VIBRATED. WHICH RESULTED IN LOSS OF CONTROL OF THE VEHICLE. *JB
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO ABRUPTLY PULL OVER.*JB
WHILE APPLYING THE BRAKE THE HYDRO BOOT DOESN'T WORK. CAUSING PROBLEM IN STEERING. WHEN TRYING TO BACK UNDER THE OVERHEAD CAMPER IT WAS HARD TO RUN INTO THE JACKS THAT HOLD UP THE CAMPER. *TS *NLM
WHILE DRIVING VEHICLE AT ANY SPEED AND APLIYING THE BRAKE VEHICLE WILL PULL TO THE RIGHT AND THE STEERING WHEEL WILL BE HARD TO CONTROL. DEALEAR HAS INSPECTED AND COULD NOT DUPLICATED OR CORRECT THE PROBLEMS. PLEASE PROVIDE FURTHER INFORMATION. TS
WHILE DRIVING THE VEHICLE AT 55MPH AND APPLIED THE BRAKE POWER STEERING WILL VIBRATE. DEALER HAS BEEN NOTIFIED AN DEALER WAS NOT WILLING TO DO ANYTHING... TS
CONSUMER STATES THAT STEERING WHEEL LOCKS UP IF YOU SLAM ON BRAKES OR APPLY BRAKES FARELY HARD. ALMOST CAUSING AN ACCIDENT.CONTACTED DEALER,THEY WORKED ON IT 3 TIMES CANNOT FIX PROBLEM. MANUFACTURER KNOW THAT PROBLEM ASSISTS. MR
CONSUMER STATES THE VEHICLE PULLS TO THE RIGHT WHEN THE BRAKES ARE APPLIED. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ONE MONTH PRIOR TO THIS PROBLEM. THE DEALER HAS REPLACED 3 TIMES THE CALIPERS AND PADS AND THE PROBLEM REPEATS ITSELF. PLEASE PROVIDE MORE INFORMATION. MR
DURING RAINY WEATHER TRAVELING AT 70 MPH, THE BACKWASH FROM ANOTHER VEHICLE COVERED CONSUMERS WINDSHIELD. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS, IT SUDDENLY QUIT WORKING CAUSING ZERO VISIBILITY. DEALER FOUND A LOOSE FUSE. ON ANOTHER OCCASION, THE WINDSHIELD WIPER FAILED AGAIN CAUSING DRIVER TO HIT THE SIDEWALK. DEALER DAIGNOSED THE WINDSHIELD WIPER MOTOR AS FAULTY AND REPLACED. *TT
WHEN COMING TO A STOP CLUTCH WILL NOT DISENGAGE, AND PEDAL STAYS ON FLOOR.*AK
TIRE BLEW AND CAME OFF THE RIM, TOTALLY SEPARATED. DOT 8XW81XL1402. FOR JPEG FORMATED DIGITAL PHOTOS OF TIRE EMAIL: [email protected]. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
STEERING WHEEL WILL NOT TURN WHEN BRAKES ARE APPLIED. WHEN BRAKE PEDAL IS RELEASED STEERING WHEEL CAN TURN. FORD MANUFACTURER WAS UNAWARE.*AK
WHILE TRAVELING 55 MPH AND PULLING A TRAILER, TRUCK WAS INVOLVED IN AN ACCIDENT WITH THE RIGHT FRONT ABSORBING MOST OF THE IMPACT DUE TO A VEHICLE RUNNING STOP SIGN. DUAL AIR BAGS DID NOT DEPLOY. OWNER COULD ONLY EXIT OUT OF REAR DOORS DUE TO BOTH FRONT DOORS BEING JAMMED. PLEASE DESCRIBE DETAILS. THERE WAS 1 INJURY*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford F-350 → · Every F-350 year → · How the figures are calculated →