Page 5 of 5 · complaints 201–245 of 245

2002 Ford F-250 SD complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Tires › Tread/Belt
Filed Aug 11, 200437,000 milesCA

I-5 CALIFORNIA 100 TEMP. 2002 FORD SUPER DUTY TRUCK, CAMPER, TRAILER 60-65 MPH REAR LEFT TIRE TREAD CAME AWAY FROM TIRE CORE NO AIR LOSS. NO ACCIDENT FIRESTONE STEELTEX A/T 265/75R/16 CHANGE ON SIDE OF ROAD. TIRE MILEAGE 37,000. BODY DAMAGE TO REAR OF TRUCK AT FENDER WELL. I AM NOW TALKING (FILING CLAIM) WITH FIRESTONE ON COVERING TRUCK DAMAGE AND REPLACEMENT OF TIRE. WILL KEEP TIRE UNTIL ALL IS RESOLVED. *JB

Tires › Tread/Belt
Filed Aug 6, 200463,000 milesAZ

FIRESTONE TIRE FAILURE, TIRE FLEW APART LIKE A RECAP, AND SEPARATED FROM THE STEEL BELT CAUSENG TWENTY EIGHT HUNDRED DOLLARS IN DAMAGE TO MY 2002 FORD F250 CREW CAB LARIET. THE TIRE HAD LOTS OF TREAD LEFT ON IT, IT WAS ABOUT HALF WORN? THE TIRE DID NOT GO FLAT, BUT THE TREAD SEPERATED AND SLAPED AROUND AS I WAS TRYING TO COME TO A STOP AND DAMAGE IN DRIVER SIDE FENDER/HOOD/AND RUNING BOARD. I FEEL THESE TIRE ARE VERY DANGEROUS AND I AM REMOVING THEM FROM MY TRUCK, TWO OF THE BACK TIRES ON MY TRUCK ARE NEW AND I DO NOT FEEL SAFE WITH THEM SO I WILL BE TAKING THEM OFF.*AK

Steering › Hydraulic Power Assist System
Filed Aug 5, 200446,000 milesGA

WHEN ATTEMPTING TO MAKE A RIGHT OR LEFT TURN, THE POWER STEERING FAILED INTERMITTENTLY. *AK THE CONSUMER STATED THAT WHEN MAKING A DEEP TURN FORWARD OR WHEN BACKING, IT WOULD BECOME VERY DIFFICULT TO TURN AND IT WAS AS THOUGH THE POWER DISENGAGED. SEVERAL FORD DEALERS SUGGESTED THAT WHEN A FORD VEHICLE IS BEING DRIVEN, ONE CANNOT APPLY THE BRAKES AND TURN THE STEERING WHEEL AT THE SAME TIME. *SC *JB

Tires › Tread/Belt
Filed Aug 3, 200417,500 milesCO

WHILE DRIVING SOUTHBOUND ON I-25 IN FT. COLLINS, MY LEFT FRONT TIRE BLEW OUT, AT FREEWAY SPEEDS, FOR NO REASON. I DID NOT HIT ANYTHING OR GO OFF-ROADING AT ALL. I OWN A 2002 FORD F250 POWERSTROKE, SHORT BED CREW CAB 4X4. THE TIRE WAS A FIRESTONE STEELTEX. THE TIRE WAS BLOWN INTO THREE PIECES: LEFT, RIGHT AND A COMPLETE CIRCULAR SECTION OD TREAD. MY BRAKES WERE TORN APART, AS WELL AS MY SURROUNDING PLASTIC TRIM PIECES. MY DAUGHTER AND MYSELF WERE VERY SCARED, BUT HAPPY THAT NOTHING WORSE HAPPENED. FIRESTONE TIRES WERE RESPONSIBLE FOR THE MISHAP. THEY NEED TO BE RE-CALLED AND THEIR TIRE MANUFACTURING FACILITIES NEED TO BE INVESTIGATED. THANK YOU. *AK

Tires
Filed Jul 26, 2004CA

WHILE DRIVING DOWN HIGHWAY THE LEFT REAR GOODYEAR WRANGLER AT/S LT315/70R16 TREAD SEPARATED FROM THE TIRE LAUNCHING MY 2002 FORD F250 SUPERDUTY TRUCK ACROSS TWO LANES OF TRAFFIC AND CAUSING CONSIDERABLE DAMAGE TO MY TRUCK. THE LEFT SIDE OF THE BED WAS TOTALLY DESTOYED AND THE LEFT REAR DOOR WAS DAMAGED ALONG WITH THE TAILGATE AND FENDER. THE TIRES WERE ROTATED AND BALANCED NOT FIVE WEEKS PRIOR TO INCIDENT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 14, 200463,000 milesNY

I HAVE A 2002 FORD F-250 SUPER DUTY PICKUP TRUCK WITH A V-10 ENGINE. IT HAS APPROX. 63,000 MILES AND IS SUBSEQUENTLY 'OUT OF WARRANTY' (3/36,000). ON JULY 9, 2004 I HEARD A BRIEF TAPPING NOISE AND A POP THEN A LOUD NOISE LIKE AN EXHAUST MANIFOLD LEAK. IMMEDIATELY UPON HEARING THIS NOISE I SHUT OFF THE ENGINE AND CALLED A TOW TRUCK, AS I AM NOT A MECHANIC AND DID NOT WANT TO CREATE FURTHER DAMAGE. WHEN THE MECHANIC ARRIVED TO TOW MY TRUCK HE OBSERVED THAT A SPARK PLUG HAD BEEN BLOWN OUT OF THE CYLINDER. I INFORMED HIM TO TOW IT TO HIS LOT UNTIL I COULD DECIDE WHAT TO DO. THE NEXT DY I HAD THE TOW TRUCK COMPANY BRING MY TRUCK TO THE FORD DEALERSHIP I PURCHASED IT FROM. TODAY AFTER THE DEALERSHIP'S MECHANIC INSPECTED MY TRUCK THEY INFORMED ME THAT THE CYLINDER HEAD WAS BROKEN AND I WOULD BE LIABLE FOR THE $3,700.00 REPAIR. WHAT I FIND DISTUBING IS MY SCHEDULED SPARK PLUG REPLACEMENT SERVICE INTERVAL: FORD RECOMMENDS 100,000 MILES BEFORE REPLACEMENT. HOW WOULD I EVER KNOW THAT THE SPEARK PLUG WAS NOT INSTALLED PROPERLY AT THE FACTORY PRIOR TO THE SCHEDULED SERVICE? ADDITIONALLY, HAD IT NOT BLOWN OUT ON ITS OWN, WHO KNOWS WHAT OTHER DAMAGES WOULD HAVE GONE UNCHECKED. I HAVE RESEARCHED THIS PARTICULAR DEFECT ON THE WEB AND HAVE FOUND NOT LESS THAN 100 PEOPLE THUS FAR WITH THE EXACT SAME COMPLAINT. ADDITIONALLY , I HAVE FOUND NUMEROUS PEOPLE THAT THIS HAS HAPPENED TO MORE THAN ONCE ON THE SAME ENGINE. I STOPPED RESEARCHING BECAUSE I FEEL THIS IS SUFFUCIENT SUPPORTING DOCUMENTATION O

Tires › Sidewall
Filed Jul 10, 2004CA

WHILE DRIVING WEST ON I-80 IN CALIFORNIA, MY FRONT DRIVER SIDE TIRE HAD SEPARATED FROM THE WALL. THIS CONDITION SENT ME INTO THE SHOULDER OF THE FREEWAY; I WAS ABLE TO KEEP MY VEHICLE FROM GOING OFF THE HIGHWAY DOWN THE CLIFF.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jul 5, 2004WA

DOOR HANDLES CAN BE BROKEN INTO WITH A SCREW DRIVER DUE TO THE USED OF PLASTIC. ORD SUPER DUTY TRUCKS SHOULD HAVE METAL DOOR LATCHES. *AK

Engine and Engine Cooling › Exhaust System › Emission Control1 injured1 killed
Filed Jun 18, 2004FL

DIESEL EMISSIONS ENTERING INTO PASSENGER COMPARTMENT OF 2001 FORD F250 SUPER DUTY V8-7.30. IS THERE ANYONE OUT THERE THAT HAS EXPERIENCED DIFFICULT BREATHING CONDITIONS AND OR IN GENERAL, SICK, AFTER PROLONGED EXPOSURE THE ULTRA FINE PARTICULATE MATTER CONTAINED IN THE EMISSIONS OF DIESEL ENGINE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 7, 2004WA

WHILE APPLYING THE BRAKES AT ANY SPEED VEHICLES SHOOK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM FOUR TIMES. HOWEVER, PROBLEM RECURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 29, 200443,000 milesMD

VEHICLE HAD PROBLEMS WITH THE BRAKES. THE BRAKE ROTORS WARPED EVERY 20,000 MILES. IT WAS ALSO DISCOVERED THAT THE BALL JOINTS WERE LOOSE WHEN THE VEHICLE WAS BEING REPAIRED. PROVIDE FURTHER DETAILS. *JB MECHANIC ALSO FOUND THAT LOWER BALL JOINTS WHERE LOOSE. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 29, 2004MD

WHEN DRIVING ON ICY OR SNOWY ROADS THE ABS ENGAGED, IT STAYED RELEASED FOR 3-4 SECONDS. THIS RESULTED IN THE VEHICLE FREE WHEELING. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE DEALERSHIP INDICATED THAT THE ABS WERE WORKING NORMAL. *AK THE ABS RELEASED ITSELF. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

Tires › Temporary/Emergency Spare Tire
Filed Apr 21, 200414,492 milesCA

THE CABLE HOLDING THE SPARE TIRE UNDER THE VEHICLE BROKE. THIS CAUSED THE SPARE TIRE TO SEPERATE FROM THE VEHICLE AND FALL TO THE ROAD. THERE WAS NO ONE BEHIND THE VEHICLE AT THE TIME SO AN ACCIDENT DID NOT OCCUR.*AK

Service Brakes, Hydraulic
Filed Apr 12, 20043,000 milesMI

UNABLE TO STOP IN A REASONABLE DISTANCE. WHILE APPLYING BRAKES AND STEADILY APPLYING MORE PRESSURE TO INCREASE RATE OF DECENT, I GET A HARD PEDAL THAT YOU CAN'T PUSH ANY HARDER EVEN WITH BOTH FEET. BRAKES WILL NOT APPLY ENOUGH PRESSURE TO ACTIVATE THE ABS EVEN ON WET PAVEMENT, ONLY ON GRAVEL OR SNOW. I HAVE PAPERWORK FROM FORD STATING THEY HAVE HAD A NUMBER OF COMPLAINTS AND ARE "AWARE OF THE SAFTEY CONCERN" BUT ARE "UNABLE TO FIX." FORDS TECK LINE ADVISED TECHNITION TO "REPLACE PARTS UNTILL CONCERN IS FIXED." I'VE BEEN TO 4 DEALERS. THEY HAVE REPLACED THE POWERBOOSTER AND PUT AFTERMARKET PADS ON THE FRONT WITH NO EFFECT. WHEN I INQUIRED ABOUT THE LEMMON LAW AFTER SEVERAL RETURN TRIPS TO THE DEALER, THEY NOW SAY IT'S A "PERCIEVED PROBLEM", AND PRINT ON THE PAPERWORK "NO CONCERNS NOTICED." AT THE LAST TRIP TO THE DEALER THE TECH. SAID HE "SAW WHAT I WAS TALKING ABOUT AND TEST DROVE A NEW TRUCK TO COMPARE BUT SAID IT WAS THE SAME WAY. THAT MEANS TO ME THAT THEY ARE STILL BUILDING THESE TRUCKS EVEN THOUGH THEY'VE FAILED TO FIX THE PROBLEM. I FIRST RETURNED THE TRUCK WITH 3000 MILES. I NOW HAVE 36,000 AND STILL NO BRAKES. I'M AFRAID TO DRIVE IT WITH A LOAD. SOMEONE FROM NHSTA OR SOMEONE INDEPENDENT OF FORD NEEDS TO TEST DRIVE THIS TRUCK. PLEASE RESPOND. FORD REFUSES TO DO ANYTHING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 8, 200420,000 milesMD

BRAKE ROTORS AND PADS WERE REPLACED EVERY 20,000 MILES. THE LAST TIME THAT VEHICLE WAS REPAIRED ROTORS, PADS AND CALIPERS WERE REPLACED. DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK CONSUMER PURCHASED VEHICLE NEW, AND AT 23,000 MILES CONSUMER EXPERIENCED VIBRATION ON STEERING WHEEL WHEN APPLYING BRAKES. VEHICLE CURRENTLY IS AT 43,000 MILES AND STILL POSSES THE SAME PROBLEM. *LA

Steering › Hydraulic Power Assist System
Filed Mar 31, 2004MI

TOTAL LOSS OF POWER ASSIST STEERING AT IDLE. UNABLE TO BACK INTO PARKING SPACE OR ALIGN WITH TRAILER WHILE HOOKING UP. SPEEDING UP ENGINE IN NEUTRAL DOESN'T HELP. STEERING WHEEL JUST COMPLETLEY LOCKS UP. CAN'T EVEN TURN IT WITH BOTH HANDS. FORD SAYS IT'S A "NORMAL CONDITION.*AK

Steering
Filed Mar 18, 2004IL

STEERING INOPERATIVE WHEN PRESSING DOWN HARD ON BRAKE PEDAL. FORD SAYS THIS IS A NORMAL CONDITION AND HAVE NO FIX. 2002 FORD F-250 WITH 7.3 DIESEL ENGINE.*AK

Tires
Filed Mar 15, 200418 milesAZ

FIRESTONE STEEL TEX TIRES ON 2002 FORD TRUCK LOAD RANGE E THAT SEPARATED AT 18,000 MILES ALL 4 OF THEM WHICK ALMOST MADE THE TRUCK CRASH. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 9, 200425,499 milesTX

WARPING OF FRONT BRAKE ROTORS. TRUCK HAS NOT PULLED ANYTHING HEAVY OR CARRIED A HEAVY LOAD. PULLING TO THE LEFT, AND FRONT END SHAKING DURING NORMAL BRAKING. SYMPTOMS INCREASE WITH BRAKING PRESSURE. ONLY 25,000 MILES ON TRUCK. THE DEALER CHARGED FOR REPAIRS AND WOULD NOT COVER ROTOR UNDER WARRANTY.

Service Brakes, Hydraulic
Filed Feb 5, 2004300 milesOH

SINCE 300 MILES I HAVE TAKEN THE TRUCK TO THE DEALER EVERY 3000 - 5000 MILES FOR THE ROTORS WARPING, SHAKING DURING STOPPING, SEVERE PULL TO THE RIGHT UNEXPECTEDLY DURING STOPPING, NO BRAKES WHEN IT IS RAINING OR WET OUT. I DON'T FEEL SAFE DRIVING THIS TRUCK, I HAVE SO FAR BEEN ABLE TO KEEP FROM GETTING INTO AN ACCIDENT BY DRIVING OFF THE ROAD ONTO THE BERM UNTIL I COULD GET IT STOPPED. THE DEALERS TURN THE ROTORS AND LUBRICATE THE CALIPERS(???) SINCE WHEN DO YOU PUT GREASE OR OIL ON THE BRAKE COMPONENTS? THIS WORKS FOR ABOUT 3000 MILES AND BACK TO SHAKY AND NO STOP AGAIN. THE DEALER NOW TELLS ME THAT IT IS OUT OF WARRANTY AND WILL COST OVER $1000.00 TO FIX. I PULL A 30 FOOT CAMPER MR FORD, WOULD YOU LIKE TO BE IN FRONT OF ME DURING AN EMERGENCY STOP? I WOULD LIKE YOU TO BE THERE. *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 2, 2004CT

FORD F-250 4 WHEEL DRIVE. 4 WHEEL DRIVE SYSTEM IS FAULTY. SEALS ON SYSTEM GO BAD AND CAUSE LACK OF PRESSURE TO TURN HUBS TO 4 WHEEL DRIVE MODE. VERY EXPENSIVE TO FIX. COMPLAINTS FROM MANY PEOPLE I KNOW INCLUDING FORD MECHANICS STATING THE SYSTEM IS OF VERY POOR DESIGN. *JB

Service Brakes, Hydraulic
Filed Jan 27, 200435,000 milesAL

BOTH FRONT BRAKE CALIPERS CONTINUOUSLY RATTLED. THEY SOUNDED LIKE THEY WERE LOOSE AND FELT LIKE THEY WERE GOING TO FALL OFF. THE NOISE STOPPED IF THE BRAKE PEDAL WAS TAPPED. *JB THE DEALER INSTALLED NEW ROTORS AND PADS, HOWEVER THE NOISE PERSISTED. *NM

Vehicle Speed Control › Cables
Filed Jan 22, 200412,000 milesCA

FROM A STAND STILL WHEN PULLING INTO TRAFFIC ACCELERATOR CABLE DISENGAGED FROM THE ENGINE. CONSUMER PRESSED THE GAS PEDAL AND ENGINE WAS RUNNING, BUT THERE WAS NO RESPONSE. VEHICLE WAS TAKEN TO THE DEALER, BUT DEALER WOULD NOT REPAIR IT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *AK

Tires › Tread/Belt
Filed Jan 4, 200422,550 milesGA

I HAVE A 2002 FORD F250 CREW CAB PICKUP WITH FIRESTONE STEELTEX 265/75/R16 TIRES. THE TREAD IS SEPARATING FROM ALL FOUR TIRES. ONE TIRE IS CLOSE TO FAILURE AND WILL HAVE TO BE REPLACED ASAP. THE TRUCK ONLY HAS 22,000 MILES ON IT. *LA

Latches/Locks/Linkages › Doors › Latch
Filed Dec 21, 200325,000 milesCT

WHEN THE VEHICLE REACHED APPROX. 25,000 MILES, THE DRIVERS SIDE DOOR STARTED TO MAKE A KNOCKING SOUND. THE SOUND TRAVELS AND MAY SEEM TO BE COMING FROM ANYWHERE IN THE GENERAL AREA OF THE DOOR AND DOOR FRAME. I WAS ABLE TO PINPOINT THE NOISE TO BE ORIGINATING FROM THE NADER PIN OR LATCHING DEVICE. A LITTLE BIT OF LITHIUM GREASE SEEMED TO SOLVE THE PROBLEM FOR A WHILE, BUT NOW THE VEHICLE HAS 45,000 MILES AND THE NOISE IS GETTING WORSE. AFTER TALKING WITH SEVERAL PEOPLE THAT OWN THE SAME VEHICLE, I FOUND THAT THEY ALL HAVE THE SAME PROBLEM. THIS MAY BE AN ALIGNMENT PROBLEM OR A PROBLEM WITH THE LATCHING DEVICE, IN EITHER CASE I QUESTION THE INTEGRITY OF THE DOOR TO REMAIN LATCHED IN THE EVENT OF A CRASH.*AK

Power Train › Automatic Transmission
Filed Dec 21, 20033 milesNY

TRANSMISSION TEMPERATURE GAUGE REGISTERS A TEMPERATURE WHEN TRANSMISSION IS COLD. IT REGISTERS THE SAME IF TRANSMISSION IS HOT OR COLD.*AK

Air BagsCrash
Filed Dec 2, 20038,040 milesIL

DRIVING APROX.35- 40 MPH IN OUR FORD F-250 WHEN A CAR PULLED OUT IN FRONT OF US.. I HIT THE BREAKS AND TURNED THE WHEELS TO THE RIGHT. POINT OF IMPACT WAS AT THE FRONT OF THE TRUCK (AT THE DRIVER SIDE BUMPER AREA). HOWEVER NO AIR BAGS WENT OFF. THE IMPACT WAS HARD ENOUGH TO TOTAL HER CAR. *AK

Suspension › Rear
Filed Oct 17, 200330,000 milesOK

VEHICLE IS EXPERIENCING A LOUD HOWLING NOISE WHEN DRIVING AT ANY SPEED. REAR END SEEMS TO GO OUT ON THIS VEHICLE EVERY 30000 MILES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 7, 2003CA

MY VEHICLE HAS 34000 MILES, IT'S A F250SD 4X4 DIESEL. WHEN BRAKING THE FRONT END SHAKES. THIS HAS BEEN ATTRIBUTED TO ROTOR WARP. DEPENDING ON THE MECHANIC I HAVE BETWEEN 70-90% OF THE BRAKE PADS LEFT. THE VEHICLE DOESN'T NORMALLY TOW OR CARRY A GREAT DEAL OF WEIGHT. I THINK THAT THERE IS A PROBLEM WITH THE ROTORS OR SOME MECHANICAL PROBLEM THAT CAUSES ROTOR WARP SO QUICKLY. *JB

Tires › Sidewall
Filed Sep 7, 200317 milesMN

TIRE BLOW OUT. *AK

Power Train › Automatic Transmission
Filed Jun 17, 2003600 milesCA

I OWN A 2002 F250, 4X4, FOUR DOOR, OFF-ROAD PACKAGE, CAMPER PACKAGE, TOW PACKAGE, V-10, AUTOMATIC TRANNY. WHEN I FIRST START THE VEHICLE AND PLACE IT IN REVERSE, AFTER ABOUT THREE SECONDS, I HEAR A LOUD "THUMP". NOISE COMES FROM A LITTLE RIGHT OF CENTER AND IN FRONT OF THE DASH. DEALER CANNOT DUPLICATE. PROBLEM HAPPENS ABOUT ONCE EVERY THIRTY STARTS. THIS STARTED HAPPENING WITHIN A MONTH OF BUYING THE VEHICLE NEW. *JB

Tires
Filed May 11, 2003GA

2002 F250 FROM J.C.FORD RETURNED FOR SERVICE THE TWO FRONT TIRES WAS DAMAGED BY SOMEONE IN THE SERVICE DEPARTMENT WHEN I WENT TO TELL THE SERVICE MANAGER MY PROBLEM HE REMARKED WE DID NOT DO THAT AND WOULD NOT TALK TO ME ABOUT IT. I WILL NEVER TAKE ANY VEHICLE BACK TO THEM FOR ANY REASON. NOR WILL I BUY ANOTHER FORD. THIS IS NOT A COMPLAINT ABOUT FORD BUT ABOUT THE SERVICE DEPARTMENT AT J.C. LEWIS FORD. *NLM

Tires › Tread/Belt
Filed May 9, 200313,852 milesPA

WHILE DRIVING NORTH ON I-270 IN MARYLAND, MY REAR PASSENGER TIRE BLEW OUT. THE TREAD HAD SEPARATED FROM THE TIRE WALL. OTHER THREE TIRES ARE SHOWING CRACKING ON THE WALLS. *JB

Power Train › Clutch Assembly
Filed May 6, 200319,709 milesME

COAST CLUTCH INOPERATIVE. *NLM

Power Train › Automatic Transmission
Filed Apr 29, 2003TX

I HAVE A 2002 F250 SUPER DUTY. WHEN I COME TO A FULL STOP, AND THEN TAKE OFF THERE IS A FEELING THAT SOMETHING IS SLACK IN THE DRIVE TRAIN SOMEWHERE. YOU CAN FEEL A DOUBLE BUMP KINDA OF FEELING. WHEN TOWING A TRAILER IT IS WORSE. THE FORD DEALER SAID SOME TRUCKS DO THIS AND SOME DO NOT, BUT THEY CAN NOT FIND THE PROBLEM, WHICH I BELIEVE THEY THINK IT IS A NORMAL FUNCTION. *JB

Electrical System
Filed Apr 26, 2003IL

I OWN A 2002 FORD F-250 SUPER DUTY,4X4,EXTENDED CAB. THE VEHICLE HAS LESS THAN 12000 MILES AND WAS TOWED TO FORD DEALER AS IT WOULD NOT START. I WAS INFORMED THAT DUE TO "MOTHER NATURE" EXCESSIVE CORROSION WAS THE CAUSE OF STARTER GOING BAD AND CABLES ALSO,I HAD TO PAY OVER $600.00 REPAIRS,NOT WARRANTED BY FORD. *NLM

Power Train › Driveline › Universal Joint
Filed Apr 5, 200361,000 milesAL

EVER SINCE NEW, TRUCK HAS MADE STRANGE SOUNDS WHEN LOADED AT 68 TO 72 MPH. DEALERS MECHANIC COULDN'T FIND SOUND WHILE UNDER WARRANTY. NOW I HAVE DISCOVERED SOUND IS U-JOINT BINDING. HAD TO REPLACE. FAILURE ON ROAD COULD BE VERY DANGEROUS. *JB

Power Train › Clutch Assembly
Filed Mar 27, 2003WA

THE HYDRAULIC CLUTCH FAILED, WHICH MADE THE GEARS DIFFICULT TO SHIFT. THE HYDRAULIC CLUTCH FAILED, AND TRANSMISSION ENGAGED WHEN CLUTCH WAS DEPRESSED. *AK

Power Train › Automatic Transmission
Filed Mar 11, 20033 milesNY

2002 FORD F-250 CREW CAB - TRANSMISSION TEMPERATURE GAUGE ALWAYS REGISTERS HOT, EVEN IF THE TRUCK HAS BEEN SITTING OVER NIGHT. FORD SERVICE BULLETINS SAYS THIS IS NORMAL. IF THIS IS NORMAL, WHAT IS THE PURPOSE OF THE GAUGE ON THE DASH? HOW CAN I TELL IF MY TRANSMISSION IS OVER HEATING WHEN HAULING A HEAVY LOAD? THE GAUGE IS NOT RELIABLE. FORD TELLS ME THE GAUGE WILL REGISTER IF THE TRANSMISSION BEGINS TO OVER HEAT. WELL IT'S REGISTERING EVEN WHEN THE TRANSMISSION IS COLD FROM SITTING OVER NIGHT! HOW CAN I RELY ON THIS??? FORD TELLS ME THEY WILL NOT REPLACE THE TRANSMISSION IF IT IS DAMAGED FROM OVERHEATING. WELL, I HAVE NO RELIABLE WAY OF TELLING IF IT IS OVERHEATING. WHY PUT A GAUGE ON THE DASH ONLY FOR SHOW? WHY SHOULD I PAY EXTRA FOR SOMETHING THAT SERVES ABSOLUTELY NO PURPOSE IF FORD SAID IT WAS NORMAL.*JB

Vehicle Speed Control › Accelerator Pedal
Filed Dec 27, 200211,754 milesNV

AFTER HAVING SEVERAL INSTANCES OF THE FAILURE OF THE ACCELERATOR PEDAL OF MY 2002 FORD F250 CREW CAB DIESEL PICKUP TRUCK, I ASKED THE LOCAL FORD DEALER (JONES-WEST FORD OF RENO, NEVADA) TO INVESTIGATE THE PROBLEMS. THE DIAGNOSIS WAS THAT ON THE DIESEL F250, THERE IS AN ELECTRIC GAS-PEDAL VS. ONE THAT IS DIRECTLY CONNECTED VIA CONTROL LINKAGE; ON MY FORD F250 THE ELECTRIC GAS-PEDAL WAS EXPERIENCING AN INTERMITTENT FAILURE. HOWEVER, BECAUSE THE DEALER??S SERVICE MANAGER COULD NOT REPLICATE THE PROBLEM (OR ADMIT THAT HE DID), THE DEALER REFUSED TO COVER THE PART UNDER WARRANTY; A $ 100 PART FOR A $ 45,000, 6-MONTH OLD VEHICLE. FURTHER, BECAUSE THE TRUCK WOULD NOT GENERATE A COMPUTER CODE SHOWING THE EXACT FAILURE MODE, THE FORD DEALERSHIP WAS INCAPABLE OF DIAGNOSING THE PROBLEM, AS THEIR TECHNICIANS ARE ONLY COMPUTER-READERS, YET THEY WERE AWARE THAT THE PROBLEM EXISTED BY THE DISCLOSURE THAT THEY HAD SERVICED 5 PREVIOUS F-250 TRUCKS WITH THE EXACT PROBLEM WITH THE ELECTRIC ACCELERATOR-PEDAL WITHIN THE LAST FEW MONTHS. THE TRUCK OWNER PAID THE $ 162.89 TO THE JONES-WEST FORD DEALERSHIP TO HAVE THE NEWER VERSION OF THE GAS PEDAL INSTALLED AFTER THE JONES-WEST SERVICE MANAGER (BUD) REFUSED TO HONOR THE FORD WARRANTY FOR THE 11,700 MILE-OLD VEHICLE. APPARENTLY A LACK OF INTEGRITY STILL AFFECTS THE FORD MOTOR COMPANY NOT LONG AFTER THE FORD EXPLORER/FIRESTONE TIRE PROBLEM, WHICH LED TO 100 DEATHS. TS

Vehicle Speed Control › Accelerator Pedal
Filed Dec 27, 200211,720 milesNV

ON DECEMBER 19, 2002 AT 3:30 PM, WITH THE ENGINE WARMED UP AND THE TRANSMISSION INDICATING NORMAL TEMPERATURE, AFTER HAVING DRIVEN FOR 1 HOUR-PROBLEM FREE, I WAS COMING TO A STOP SIGN IN MY FORD F-250 DIESEL CREW CAB TRUCK AT THE INTERSECTION OF PLUMAS AND MOANA LANE, IN RENO, NEVADA. AS I TRIED TO SLOW DOWN, IT BECAME VERY CLEAR THAT THE ENGINE WAS STILL ENGAGED TO THE TRANSMISSION BECAUSE AS I SLOWED, THE DIESEL ENGINE BEGAN TO LUG DOWN AND JOLT THE TRUCK VIOLENTLY. THE ENGINE WAS ACCELERATING, BUT MY FOOT WAS OFF THE ACCELERATOR AND ON THE BRAKE. TO STOP THIS DANGEROUS SITUATION, I SLIPPED THE TRANSMISSION INDICATOR INTO N FOR NEUTRAL AND THAT STOPPED THE ACCELERATION THEREBY PREVENTING A FRONT-END COLLISION AND AFTER A FEW MOMENTS THE ENGINE STOPPED RACING. AFTER A MINUTE OF IDLING, THE TRUCK WAS PLACED BACK IN D FOR DRIVE, AND THE TRUCK DROVE NORMALLY. I TOOK THE FORD F-250 TRUCK TO JONES-WEST FORD OF RENO, NEVADA TO HAVE THE PROBLEM LOOKED AT. THEY DIAGNOSED THE PROBLEM AS THE ELECTRIC GAS PEDAL, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM, THE SERVICE MANAGER, A BUD, REFUSED TO HAVE THE ELECTRIC GAS-PEDAL REPLACED UNDER WARRANTY. I LATER LEARNED FROM MY SERVICE ADVISOR AT FORD THAT THIS WAS DONE DESPITE HAVING RECEIVED LIKE CONSUMER COMPLAINTS FROM FORD F-250 SERIES TRUCK OWNERS CONCERNING THE ELECTRIC GAS-PEDALS. TS

Vehicle Speed Control › Accelerator Pedal
Filed Dec 26, 200211,700 milesNV

ON DECEMBER 13, 2002, AT 5:00 PM, IN A SNOWSTORM IN RENO, NEVADA, FORD F-250 DIESEL CREW CAB WAS STOPPED AT A RED LIGHT; TEMPERATURE WAS 35 DEGREES, TRUCK WAS IDLING NORMALLY; THE ENGINE WAS WARMED UP AND THE TRANSMISSION INDICATED NORMAL TEMPERATURE. UPON RECEIVING A GREEN LIGHT, I ATTEMPTED TO ACCELERATE BUT THE DIESEL ENGINE WOULD NOT RESPOND TO COMMANDS FROM THE ACCELERATOR-PEDAL. AFTER REPEATED, PUMPING THE ACCELERATOR I WAS ABLE TO GET SOME ACCELERATION FROM THE ENGINE TO CLEAR THE INTERSECTION; 20 SECONDS LATER, THE ACCELERATOR RESPONDED NORMALLY. I TOOK IT TO THE FORD DEALER BUT BECAUSE THE INTERMITTENT FAILURE COULD NOT BE DUPLICATED, THE FORD DEALERSHIP WOULD NOT REPLACE THE ELECTRIC GAS-PEDAL DESPITE HAVING CHANGED 5 IN THE LAST FEW MONTHS IN SIMILAR F250 TRUCKS. MILEAGE OF TRUCK 11,700 MILES. TOTAL TIME SINCE PURCHASED 7 MONTHS.

Service Brakes, Hydraulic
Filed Nov 26, 2002UT

BRAKE LOOSE POWER RESULTING IN PEDAL FADE AND HARD BRAKING .THE VEHICLE CAN EXPERIENCE EXTENDED STOPPING DISTANCE, ALSO HAVE CHANGE PAD TWICE AND ROTOR ONE TIME BY THE DEALER AND PROBLEM STILL REOCURRING. PLEASE PROVIDE FURTHER INFORMATION. TS

Visibility › Glass, Side/Rear
Filed Jun 11, 2002NM

TINTED REAR WINDOW ALONG WITH TOP PROVIDED WITH THE REAR TINITED WINDOW IS NOT CLEAR WHICH REDUCES OR ELIMINATES VISION DEPENDING ON LIGHTING CONDITIONS.*AK *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 18, 2001NC

WHEN APPLYING THE BRAKES HARD AS IN NEAR EMERGENCY BAKING THE STEERING SYSTEM BECOMES INOPERABLE. SOMETIMES IT FEELS AS IF POWER STEERING IS LOST, OTHER TIMES IT FEELS AS IF THE STEERING LOCKS UP. I FEEL THIS IS A FATAL DESIGN FLAW AND GOES TOTALLY AGAINST ALL INFORMATION THAT THE USE OF ANTI LOCK BRAKES SHOULD BE A "STOMP-STAY-AND STEER" PROCESS. I NO LONGER FEEL SAFE DRIVING THIS TRUCK IN HEAVY TRAFFIC. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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