Page 4 of 5 · complaints 151–200 of 245

2002 Ford F-250 SD complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine
Filed Dec 9, 200689,740 milesPA

FAILURE OF ENGINE HELI-COIL IN 2002 FORD F-250 TRITON 5.4L GASOLINE ENGINE. FAILURE OCCURRED AT 89,000 MILES. FAILURE OCCURRED UPON STARTUP. VEHICLE TOWED TO DEALER AND HELI-COIL RETHREADED FOR $1,000. SUBSEQUENT RESEARCH ON THE WEB INDICATES THIS PROBLEM IS EXTREMELY COMMON IN THIS ENGINE AND DUE TO MANUFACTURING/DESIGN FLAW. *NM

Electrical System
Filed Dec 5, 2006125,000 milesCO

ON NOVEMBER 30, 2006, I WAS DRIVING MY 2002 F250 DIESEL SUPER DUTY FORD TRUCK ON INTERSTATE 25 IN DENVER AT 6 AM AND IN THE MIDDLE LANE, EVERYTHING JUST SHUT DOWN. NO POWER BRAKES, STEERING, ETC. I WAS ABLE TO PULL OVER TO THE SHOULDER BUT NOT ALL THE WAY OFF THE INTERSTATE DODGING RUSH HOUR TRAFFIC. I CALLED AAA AND HAD IT TOWED TO A FORD DEALERSHIP. IT WAS A BAD CAM SENSOR AND THIS IS THE SECOND TIME IT HAS FAILED IN LESS THAN 18 MONTHS. THIS WAS A VERY DANGEROUS SITUATION AS I DID NOT GET OFF THE HIGHWAY AND CARS WERE BUZZING BY ONLY A FEW FEET FROM MY DOOR. FORD SAID THIS PART GOES OUT EVERY 25,000 MILES. WHAT A SAFETY HAZARD!! THIS KNOW IT FAILS FREQUENTLY AND THEY ARE NOT PROACTIVE IN INITIATING A RECALL TO IMPROVE THIS PART. I SENT THEM A MESSAGE AND THEY JUST GAVE ME THE STANDARDIZED REPLY. I FEEL THIS NEEDS TO BE REPORTED TO SOMEONE THAT CAN DO SOMETHING ABOUT IT TO PREVENT SOMEONE FROM GETTING HURT. I WENT TO AN AUTO SAFETY WEB SITE AND NOTICED THERE WERE MANY SIMILAR COMMENTS REGARDING THIS SAME PART. CAN YOU HELP? IT MAY SAVE SOMEONE'S LIFE. *NM

Electrical System
Filed Dec 1, 200690,000 milesCO

2002 FORD F250 DIESEL TRUCK ON INTERSTATE 25 IN DENVER. PROCEEDING AT 70 MPH IN MIDDLE LANE IN HEAVY FAST TRAFFIC AND SUDDENLY EVERYTHING SHUT DOWN. NO POWER, NO ELECTRICAL, NO BRAKES, NO STEERING, VERY DANGEROUS SITUATION IN RUSH HOUR TRAFFIC. HAD IT TOWED. THIS IS THE SECOND TIME THE CAM SENSOR HAS JUST QUIT WITHIN 1.5 YEARS AT $500 COST TO REPLACE EACH TIME. BUT, I COULD HAVE BEEN SERIOUSLY INJURED. I BELIEVE THIS JUSTIFIES A RECALL TO PREVENT SOMEONE FROM BEING SERIOUSLY HURT. CAM SENSOR!!! *JB

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 26, 200685,000 milesIL

RE: 2002 F250 5.4L S/D S/C THE SAME SPEED CONTROL SWITCH FAILURE DUE TO NORMAL BRAKE USAGE AS WARNED ONLINE AND IN FORD'S RECALL. I NEVER RECEIVED A LETTER FOR THE RECALL, I DISCOVERED THE INFORMATION ONLINE. WHY IS FORD ONLY PUTTING A BAND-AID ON THIS PROBLEM? WHY ARE THEY NOT FIXING THE SWITCH OR THE MASTER CYLINDER TO SOLVE THIS PROBLEM? COST, I'M SURE. SAD. *NM

Engine and Engine Cooling › Engine › Diesel
Filed Oct 17, 200675,000 milesOH

TRUCK (2002 FORD F-250 POWERSTROKE) ENGINE RANDOMLY QUITS DURING BRAKING OR LOW/NO ACCELERATION. THIS CAUSES LOSS OF POWER BRAKES AND STEERING. BRAKING AND LOW ACCELERATION OCCUR IN INTERSECTIONS FREQUENTLY I HAVE DISCOVERED. TRUCK WILL RESTART AND PROBLEM MAY OR MAY NOT RETURN IMMEDIATELY. I TOOK IT TO A DEALERSHIP WHO SAID THEY COULD NOT DUPLICATE THE EVENT AND THE CODES SET BY THE PCM WERE "UNRELATED". I TOOK IT TO THE DEALER A TOTAL OF THREE TIMES FOR THIS PROBLEM. I READ ON THE INTERNET (WWW.DIESELSTOP.COM) THAT THIS SYMPTOM WAS FREQUENTLY CAUSED BY A BAD CPS SENSOR. I WENT TO AN INTERNATIONAL ENGINE (MAKER OF THE FORD POWERSTROKE) DEALER AND BOUGHT A NEW CPS WHICH RESOLVED THE PROBLEM. I HAVE THE OLD PART FOR INSPECTION IF NEEDED. THIS PROBLEM IS DANGEROUS. IF PULLING MY TRAILER, LOSS OF ASSISTED BRAKES AND STEERING COULD QUICKLY BECOME CATASTROPHIC. *NM

Seat Belts › Front › Anchorage
Filed Aug 21, 200660,200 milesFL

DT*: THE CONTACT STATED WHILE ATTEMPTING TO USE THE FRONT DRIVER'S SIDE SEAT BELT, THE SEAT BELT ANCHORAGE WOULD NOT LOCK. THE VEHICLE WAS NOT INSPECTED. THE DEALER AND MANUFACTURER WERE ALERTED.

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Jul 31, 200692,000 milesTX

TWO TIMES IT DIED WHILE DRIVING THE THIRD I WAS IDLING TALKING TO A FRIEND AND IT JUST DIED AND WOULD NOT RESTART. *NM

Engine and Engine Cooling
Filed Jul 27, 200669,500 milesMI

DT: THE CONTACT STATED WHILE DRIVING 15-20 MPH, THERE WAS A LOUD POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HEAD, SPARK PLUG AND IGNITION COIL ON THE SPARK PLUGS NEEDED TO BE REPLACED. WHILE SEARCHING THE INTERNET FOR INFORMATION RELATED TO THE DEFECT ON THE VEHICLE, A CASE ACTION SUIT IN CALIFORNIA WAS OBSERVED AGAINST THE MANUFACTURER.

Engine and Engine Cooling
Filed Jul 24, 200682,116 milesMT

THE CPS (CAMSHAFT POSITION SENSOR) FAILED ON MY 2002 F250 FORD POWERSTROKE WHILE DRIVING. THIS RESULTED IN VERY HARD STEERING AND VERY POOR BRAKING ABILITY. IF I HAD BEEN TOWING MY FIFTH WHEEL THE SITUATION COULD HAVE BEEN VERY SERIOUS. I LATER FOUND THAT THE FAILURE OF THE CPS IS VERY COMMON ON FORD POWERSTROKES FROM 1999 THROUGH 2003. *NM

Structure › Body › Door
Filed Jul 20, 200655,000 milesWI

APPROXIMATELY 18 MONTHS AGO I NOTICED RUST ON THE INSIDE OF THE DOORS AT THE BOTTOM ON THE SEAM. THE DEALER SUGGESTED THAT I USE A RUST KILLER TO STOP THIS. I TRIED THAT WITH NO LUCK. I SPEAKING TO FORD DEALERS THIS IS AN ONGOING PROBLEM AND THAT I SHOULD CONTACT FORD DIRECTLY. I HAVE DONE THIS, BUT NOT RECEIVED ANY ANSWER. *NM

Engine and Engine Cooling › Engine
Filed Jul 17, 200671,800 milesWI

I WAS MAKING A LEFT TURN WHEN I HEARD A POP,POP, POP. I BLEW OUT #3 SPARK PLUG IN MY 2002 F250. IT HAS 72,000 MILES ON IT. I CHOSE TO HAVE IT REPAIRED RATHER THAN REPLACING THE HEAD(600$ AS OPPOSED TO 3000$). THE FORD DEALERSHIP IN WAUSAU WI. WOULD NOT REPAIR IT,THEY WOULD ONLY REPLACE THE HEAD, AND WOULD NOT ADMIT THAT THIS WAS A RECURRING PROBLEM. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 5, 200631,778 milesOH

WHEN I TOOK MY TRUCK IN FOR SERVICE, THE AUTO TECH NOTICED A FUEL LEAK NEAR THE FUEL FILTER. AGREEING WITH THE TECH THAT THE LEAK WAS FROM THE FILTER, I TOOK THE TRUCK HOME AND REPLACED THE FUEL FILTER. ON INSPECTION OF THE FILTER AFTER INSTALLATION, THE TRUCK STILL CONTINUED TO LEAK FUEL. I DETERMINED THAT THE LEAK WAS COMING FROM A FUEL RETURN LINE, AT A POINT WHERE THE LINE IS HELD IN PLACE BY A METAL TAB. I TOOK THE TRUCK IN TO THE REPAIR SHOP, WHERE THE EMPLOYEES AGREED THAT THE LEAK OCCURRED FROM THE METAL TAB WEARING A HOLE IN THE FUEL RETURN LINE. THE REPAIR THEN INVOLVED REPLACING THE ENTIRE FUEL LINE ASSEMBLY (WHICH INCLUDES BRAKE, FUEL, AND ANY OTHER LINES THAT RUN FROM THE ENGINE TO THE REAR OF THE VEHICLE) AVAILABLE ONLY FROM A DEALER. THE OLD LINES ARE AVAILABLE IF THEY ARE NEEDED. *NM

Electrical System › Alternator/Generator/Regulator
Filed Jun 26, 200642,000 milesWY

DT: THE CONTACT STATED ON JUNE 24, 2006 THE VEHICLE BATTERY LIGHT ILLUMINATED. WHEN THE DEALER WAS CONTACTED, THEY RECOMMENDED THE VEHICLE TO BE TOWED TO THE DEALERSHIP. THIS IS THE FOURTH TIME VEHICLE HAS BEEN TAKEN TO THE DEALER FOR ALTERNATOR. THE FIRST THREE TIMES, THE VEHICLE WOULD NOT START AND THE ALTERNATOR WAS REPLACED BY THE DEALER.

Electrical SystemFire
Filed May 31, 2006PA

DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE DUE TO AN ELECTRICAL SHORT IN THE WIRES AND FUSE BOX. THE INSURANCE COMPANY IS CURRENTLY INVESTIGATING AND WILL PROVIDE ADDITIONAL DETAILS AT A LATER TIME.

Engine and Engine Cooling › Engine
Filed May 14, 200654,630 milesMI

#2 SPARK PLUG BLOWN OUT OF HEAD WHILE DRIVING. SPARK PLUG THREADS IN HEAD STRIPPED OUT CAUSING PLUG TO BLOW OUT AND DAMAGE COIL. TRUCK WAS TAKEN TO DEALER FOR DIAGNOSIS, DEALER HAD TO INSTALL A HELICOIL IN HEAD AT LOCATION #2. *NM

Fuel System, Diesel
Filed May 2, 200676,000 milesTX

WITHIN A TOTAL OF 11 MONTHS THE FORD DEALERSHIP HAS HAD TO CHANGE OUT THE FUEL PUMP TO OUR FORD F250. *JB

Engine and Engine Cooling
Filed Apr 23, 200642,000 milesIL

I HAVE A FORD 2002 F-250 SUPER DUTY THAT THE SPARK PLUG BLEW OUT F THE CYLINDER HEAD. THIS CAUSED A VERY SIGNIFICANT POWER LOSS CAUSING THE TRUCK TO SLOW VERY QUICKLY MUCH LIKE APPLYING THE BRAKES BUT NOT USING THEM. THIS CAUSED A VERY NEAR ACCIDENT ON A HIGHWAY TRAVELING AT 50 MPH AND THE SLOWING WITHOUT BRAKE LIGHTS NEARLY CAUSED AN ACCIDENT. AFTER APPROXIMATELY 1 MIN OF RESEARCHING THE PROBLEM ABOUT THE ACCIDENT I REALIZED THAT THIS PROBLEM IS HUGE !!!! TO SAY THE LEAST. THERE HAVE BEEN COUNTLESS REPORTS OF SPARK PLUGS BLOWING AND EITHER PEOPLE BEING STRANDED TO NEAR COLLISIONS. ALSO I AM A FIREFIGHTERS PARAMEDIC AND MY NOSE IS NO HYDROCARBON METER BUT THE LEVELS OF GASOLINE VAPORS THAT ACCUMULATE IN A VERY SHORT TIME. MY QUESTION TO THAT IS HOW MUCH VAPOR COLLECTS IN THE CAB COMPARTMENT AND CAN IT CAUSE A COMPARTMENT FIRE BEFORE THE DRIVER CAN SAFELY GET THE VEHICLE TO A SAFE AREA TO EXIT THE VEHICLE? I BRING THIS TO YOUR ATTENTION BECAUSE OF MY RESEARCH I DO NOT BELIEVE ANY LETTERS OR CALLING FORD MOTOR AS JUST A VEHICLE OWNER CAN MAKE FORD MOTOR COMPANY MORE AWARE OF THIS PROBLEM. THANK YOU! *JB

Engine and Engine Cooling › Engine › Diesel
Filed Apr 11, 200629,000 milesCA

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE ENGINE HAD TO REMAIN IN THE OFF POSITION FOR 15 MINUTES BEFORE IT WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION.

Electrical System › Ignition › Module
Filed Apr 7, 200677,200 milesTX

CAMSHAFT POSITION SENSOR (CPS) HAS FAILED 3 TIMES SINCE I'VE HAD THE VEHICLE. MY TRUCK HAS ONLY 77,000 MILES ON IT. WHEN THIS SENSOR FAILS THE TRUCK DIES INSTANTLY AND WILL NOT RESTART. I WAS LUCKY ALL 3 TIMES TO NOT BE PULLING A TRAILER IN HEAVY TRAFFIC. *JB

Engine and Engine Cooling › Engine › Diesel
Filed Apr 7, 200683,000 milesNC

I HAVE A 2002 FORD F-250 POWER STROKE DIESEL. I WAS ON MY WAY TO WORK AND ALL OF A SUDDEN THE ENGINE JUST SHUT OFF AS IF I HAD TURNED THE KEY OFF. IT PICKED RIGHT BACK UP ALMOST IMMEDIATELY AND CONTINUED TO RUN FOR ABOUT A MILE. THEN IT SHUT OFF AGAIN AND DID NOT PICK BACK UP. THIS WAS ON A 4 LANE HIGHWAY AT 55-60 MPH WITH NO POWER STEERING AND NO POWER BRAKES ON A 7000# TRUCK. I MANAGED TO COAST INTO A TURN LANE AND GOT IT TO RE-FIRE AND MOVED IT INTO A PARKING LOT. CHECKED ALL OF MY ELECTRICAL CONNECTIONS UNDER THE HOOD AND RESTARTED THE TRUCK. IT IDLED FINE FOR A WHILE SO I THOUGHT MAYBE A CONNECTOR WAS LOOSE AND I HAD FIXED THE PROBLEM. I DECIDED TO CONTINUE ON MY WAY TO WORK. I PULLED BACK OUT ONTO THE HIGHWAY AND NO PROBLEMS. I HAD TO MAKE A U-TURN ON THE 4 LANE HIGHWAY AND RIGHT IN THE MIDDLE OF IT, THE TRUCK DECIDES TO DIE AGAIN. LUCKILY, I WAS ABLE TO GET IT INTO NEUTRAL AND RE-FIRED BEFORE I GOT HIT IN THE SIDE BY ONCOMING TRAFFIC. HAD HEARD OF THE CPS FAILURES BEING A PROBLEM ON THE 7.3 POWER STROKE ENGINES SO I HAD IT TOWED HOME AND REPLACED THE CAM POSITION SENSOR. NO PROBLEMS SINCE. I STARTED LOOKING ON WEB SITES TO FIND OUT HOW MANY PEOPLE HAD BEEN HAVING THIS SAME TYPE FAILURE AND IT SEEMS TO BE A VERY COMMON PROBLEM. SEVERAL WEB SITES ARE RECOMMENDING THAT THE POWER STROKE OWNERS THAT HAVE HAD THIS PROBLEM NOTIFY YOU ALL SO MAYBE WE CAN GET THE PROBLEM SOLVED. *JB

Engine and Engine Cooling › Engine › Diesel
Filed Mar 27, 200645,000 milesCO

TRUCK SAT ALL NIGHT, STARTED TRUCK WAITED APPROX 10 MIN , DROVE APPROX 2 MILES, TRUCK STALLED/DIED IN THE MIDDLE OF INTERSECTION, BRAKES DID NOT HAVE POWER ASSIST. COASTED DOWN HILL APPROX .5 MILES BEFORE I COULD STOP THE TRUCK. TRUCK COOLED AND RESTARTED THEN DIED APPROX 2 MIN LATER. TRUCK WAS TOWED TO LOCAL FORD. CPS REPLACED AS BAD. *JB

Service Brakes, Hydraulic › Foundation Components
Filed Mar 14, 2006500 milesCA

MY 2002 F250 4X4 SUPER DUTY HAS THE TYPICAL FRONT END SIDE TO SIDE SHUDDER WHEN BRAKES ARE APPLIED. I BOUGHT THIS TRUCK IN ALASKA SHIPPED IT TO MONTANA, AND NOTICED THE SHUDDER, TOOK IT TO HELENA MT. FORD DEALER AND THEY REPLACED THE FRONT CALIPERS AND ROTORS. SAME PROBLEM. I SUSPECT THE BALL JOINTS ARE DEFECTIVE, OR THE ROTORS ARE NOT DESIGNED FOR THE WEIGHT OF THE VEHICLE. I AM SURE AS THESE GET OLDER SOMETHING WILL FAIL FOR SOMEONE AND A LAW SUIT WILL ENSUE.THIS SEEMS TO BE AN ONGOING PROBLEM. *NM

Electrical System
Filed Mar 9, 2006TX

I WAS DRIVING ON THE HIGHWAY WHEN MY TRUCK DIED. I STARTED IT AND IT WENT FOR HOURS AND THEN DIED AGAIN. THEN IT WOULD GO TWO FEET AND DIE AND THEN DAYS AND DIE. I HAD NO WARRING. THIS IS VERY DANGEROUS AND SOME ONE COULD GET KILLED. JUST LOOK ON THE INTERNET AND YOU CAN SEE MANY PEOPLE HAVING PROBLEMS WITH THE CPS, CAM POSITIONING SENSOR. THEY EVEN SAY TO CARRY AN EXTRA ONE WITH YOU, CAUSE OF THEM GOING OUT ALL THE TIME??? WE REPLACED OURS AFTER REPLACING MANY OTHER WRONG PARTS, BECAUSE WE HAD NO IDEA OF THIS BEING A PROBLEM WITH FORD TRUCKS. WE REPLACED THE ACCELERATOR PEDAL, SENSORS, AND OTHER PARTS UNTIL WE FOUND THE CPS WAS THE PROBLEM. MANY WASTED DOLLARS. PLEASE LOOK INTO THIS, BEFORE IT IS TO LATE AND SOMEONE GETS HURT. *NM

Engine and Engine Cooling › Engine › Diesel
Filed Mar 7, 200680,000 milesIN

TRUCK STOPS RUNNING WITH NO WARNING DURING NORMAL OPERATION. *NM

Engine and Engine Cooling › Engine
Filed Jan 25, 2006TX

WHEN DRIVING AT 25 MPH THE # 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. *AK

Electrical System
Filed Dec 12, 200550,000 milesCA

WHILE DRIVING MY 2002 FORD F250 7.3 DIESEL TRUCK, MY TRUCK LOST ALL POWER. I RESTARTED THE TRUCK AND HAD TRAVELED ABOUT 1/2 MILE WHEN THE FAILURE OCCURRED AGAIN. I RESTARTED THE TRUCK AGAIN AND HAD TRAVELED ABOUT 1/2 A MILE WHEN THE FAILURE OCCURRED AGAIN. AT THIS POINT I WAS IN MY DRIVEWAY. AFTER FURTHER RESEARCH ON THE INTERNET, I DISCOVERED THAT THIS FAILURE IS VERY COMMON IN THIS VEHICLE AND HAPPENS WITH NO WARNING AND AT ANY SPEED. SEVERAL PEOPLE ON THE INTERNET WENT SO FAR AS TO SUGGEST CARRYING A SPARE PART WITH YOU AT ALL TIMES AS WELL AS THE TOOLS NEEDED TO MAKE THE REPAIR ON THE ROAD. MY LOCAL FORD DEALER INFORMED ME THAT THIS A VERY COMMON PROBLEM. I FEEL THAT THIS ISSUE SHOULD BE ADDRESSED BEFORE ANY FATALITIES OCCUR AS THIS HAS HAPPENED WHILE DRIVING AT HIGH RATES OF SPEED WITH NO WARNING. *JB

Unknown or Other
Filed Dec 11, 200531,000 milesCO

2002 FORD F250 SUPER DUTY PICKUP. THE SPARE TIRE CAME OFF WHILE DRIVING. THE TIRE IS CARRIED UNDER THE BED AND HELD IN PLACE WITH A STEEL CABLE AND WINCH ASSEMBLY, THE CABLE BROKE THAT HOLDS IT IN PLACE. THANK GOODNESS THIS HAPPENED ON A LOW TRAFFIC COUNTY ROAD, THIS SPARE TIRE IS HEAVY AND COULD BE A DANGEROUS TRAFFIC HAZARD IF IT WERE TO HIT A CAR TRAVELING ON THE ROAD. MY FIRST THOUGHT WAS IT WAS A RANDOM ISOLATED FAILURE BUT I HAVE TALKED TO ANOTHER FORD SUPER DUTY OWNER THAT HAD THE SAME PROBLEM. *NM

Steering
Filed Dec 2, 2005UT

I RECENTLY PURCHASED A 2002 FORD F250 SUPER DUTY PICKUP. THE TRUCK IS EQUIPPED WITH A 7.3L DIESEL ENGINE, AUTOMATIC TRANSMISSION, FOUR WHEEL DRIVE. A FEW DAYS AFTER PURCHASE I FOUND THAT I COULD NOT TURN THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED. I CONTACTED THE DEALERSHIP AND TOOK THE TRUCK BACK TO BE CHECKED. THEY SAID THEY COULD FIND NO PROBLEMS CAUSING THE STEERING PROBLEM, BUT DID AGREE THERE WAS A PROBLEM. THE DEALERSHIP THEN PROVIDED ME WITH A COPY OF A SERVICE MESSAGE FROM THE OASIS PROGRAM FROM FORD MOTOR COMPANY THAT STATES "INCREASED STEERING EFFORT AT LOW SPEED OR WHILE STOPPED IS A NORMAL CONDITION WITH HYDROBOOST OR VACUUM OPERATED BRAKES. THEREFORE NO SERVICE ACTION SHOULD BE TAKEN." THE PROBLEM ARISES WHEN YOU TRY TO BRAKE AND STEER TO AVOID AN ACCIDENT. BRAKING AND STEERING AT THE SAME TIME DOES NOT WORK! THE BRAKES DO NOT HAVE TO APPLIED VERY MUCH TO COMPLETELY PREVENT TURNING. IS THIS A PROBLEM FOUND ON OTHER VEHICLES? AND IS ANYTHING BEING DONE TO CORRECT THE PROBLEM? DO I HAVE ANY RECOURSE IN GETTING THE PROBLEM FIXED? THANK YOU FOR YOUR HELP IN THIS MATTER. *NM

Fuel System, DieselFire
Filed Oct 27, 200539,427 milesSC

DRIVING BACK FROM A DUCK HUNTING TRIP ON A DIRT ROAD IN CLINTON,SC WHEN MY 2002 FORD F-250 SUPER DUTY CREW CAB DIESEL CAUGHT ON FIRE. THE FIRE APPEARED TO HAVE STARTED ON THE DRIVER'S SIDE IN THE ENGINE COMPARTMENT. I LOST A LOT OF PERSONAL ITEMS IN THE TRUCK DUE TO THE FIRE SPREADING QUICKLY NOT COVERED BY MY INSURANCE. I HAVE CONTACTED FORD SEVERAL TIME BUT ALL THEY HAVE TOLD ME IS THAT THERE ARE NO RECALLS ON MY TRUCK AND SORRY FOR THE INCONVENIENCE. THE RECENT RECALL OF 800,000 TRUCKS FORD RECALLED CAME EXACTLY ONE WEEK AFTER MY TRUCK CAUGHT ON FIRE. *JB

Engine and Engine Cooling › Engine
Filed Oct 20, 2005IL

CAM POSITION SENSOR FAILURE. LOSS OF POWER. NO STEERING. NO BRAKES. REPLACED SENSOR. *NM

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 4, 2005120,000 milesAR

DT: THE CONSUMER STATED THAT 2002 FORD F250 HAD TWO WIRES THAT MELTED TOGETHER IN THE WIRING HARNESS. THE ENTIRE CIRCUIT BOARD SHORTED OUT. THE CONSUMER TOOK THE TRUCK TO THE DEALERSHIP. THE CONSUMER CONTACTED FORD, AND THEY INFORMED HER THAT THERE WAS NO WARRANTY TO FIX THE TRUCK. THE OWNER STATED THAT SHE HAD NO MONEY TO FIX THE VEHICLE. *AK

Service Brakes, Hydraulic › Pedals and LinkagesCrashFire1 injured
Filed Sep 10, 200538,000 milesAZ

PRIOR TO THE ACCIDENT WE HAD THE TELESCOPING BRAKE AND GAS PEDAL REPLACED FOR A DEFECT. (IT DIDN'T WORK) ON SEPTEMBER 9TH 2005 AT APPROX 12:00PM OUR FORD EXCURSION SUDDENLY ACCELERATED, WHICH RESULTED IN LOSS OF CONTROL OF THE VEHICLE AT SPEEDS IN EXCESS OF 80 MPH. AVOIDED ROLL OVER AND HITTING OTHER VEHICLES. SPUN OUT 2 TIMES BEFORE CRASHING INTO A FENCE @ MCAS (MARINE CORPS AIR STATION) YUMA ARIZONA. WAS TAKEN TO THE HOSPITAL BY AMBULANCE. HIGHWAY PATROL. ACCIDENT INVESTIGATOR AND YUMA POLICE HAVE PICTURES AND REPORTS OF THE ACCELERATION PEDAL STILL MASHED INTO THE SUV'S FLOOR-BOARD STILL OPEN AT FULL THROTTLE WITH ENGINE OFF. THE ACCIDENT REPORT STATES MECHANICAL DEFECT OF ACCELERATION PEDAL. THE TIRES AND UNDER CHASSIS CAUGHT WERE ON FIRE WHEN VEHICLE CAME TO A CRASH STOP OR IT COULD HAVE BEEN A FIRE PRIOR THE INVESTIGATOR WASN'T SURE. WHEN THE VEHICLE WAS PUT IN PARK THE TIRES WERE STILL SPINNING OUT AS IF THE SUV WAS IN A DRIVE GEAR. ALTHOUGH I SUFFERED MINOR INJURED PULLED NECK AND BACK MUSCLES AND BROKEN ELBOW (RADIAL NECK FRACTURE). I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED OR KILLED ANOTHER HUMAN DUE TO THIS DEFECT. COMPLETELY TERRIFIED TO EVER DRIVE AGAIN. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 6, 200536,800 milesMA

36,800 MILES WENT FOR AN INSPECTION STICKER AND IT FAILED FOR BOTH UPPER AND LOWER BALL JOINTS ON BOTH SIDES. THEY ARE VERY BAD, WELL OVER AN INCH OF "CLUNK" EACH WAY. NOT NOTICEABLE DRIVING. THIS IS JUST A PLEASURE VEHICLE, LIGHT USE AND EASY DRIVING....VERY WELL KEPT TRUCK FOR PERSONAL FAMILY USE. *JB

Electrical System › Wiring
Filed Aug 20, 2005KY

MY FORD TRUCK WOULD STALL WHENEVER YOU STOPPED OR PRESSED THE BRAKE TO SLOW DOWN AT INTERSECTIONS ,I TOOK IT TO THE DEALER AND THEY SAID IT HAD A FAULTY CAM SENSOR,FAULTY O-RINGS AND HIGH PRESSURE PUMP,I DONT HAVE THE ORIGINAL PART ONLY THE WORK ORDER FROM THE REPAIRS THAT WERE MADE

Electrical System
Filed Aug 18, 200537,015 milesCA

MY F-250 SUPER DUTY 4X4 PICKUP RECENTLY STALLED WHILE DRIVING OFF THE FREEWAY. THE FOLLOWING DAY THE TRUCK STALLED A SECOND TIME IN TRAFFIC AND A THIRD TIME WHILE ENTERING I15 IN BARSTOW, CA. THE TRUCK WAS TOWED TO SOUTARS FORD IN BARSTOW, CA. THE FOLLOWING MONDAY SOUTARS REPLACED A CAM SENSOR ASSEMBLY. THE CAM SENSOR WAS COVERED UNDER THE FORD 100,000 WARRANTY WITH $100 DEDUCTIBLE. TWO WEEKS AGO I RETURNED FROM A 4000 TRIP TO YELLOWSTONE AND GLACIER NATIONAL PARKS. ON THIS TRIP I TOWED A 9000 LB 5TH WHEEL WITH MY F250. HAD THE CAM SENSOR GONE OUT WHILE I WAS TOWING THE TRAILER, PARTICULARLY ON MANY MILES OF STEEP MOUNTAIN ROADS, I CAN ONLY IMAGINE THE CONSEQUENCES. WHEN THE TRUCK STALLED THERE WAS NO WARNING - NO DIFFERENCE IN ANY OF THE GAUGES TO INDICATE SOMETHING WAS WRONG. THE POWER STEERING AND BRAKES QUIT WORKING WHEN THE ENGINE STALLS. LOSS OF CONTROL AND A COLLISION COULD CERTAINLY OCCUR WHEN THE TRUCK SUDDENLY STALLS. AN F250 4X4 IS A VERY HEAVY VEHICLE - IT DOESN'T MOVE WITHOUT THE ENGINE RUNNING UNLESS YOU ARE ON A HILL. I AM CONCERNED THAT THE CAM SENSOR MAY FAIL AGAIN WITHOUT WARNING. I HAVE CALLED THE 800 NUMBER FOR FORD MOTOR COMPANY AND REGISTERED MY CONCERNS. THERE DOESN'T SEEM TO BE ANY INTEREST ON THE PART OF FORD TO TALK TO ME ABOUT THIS PROBLEMS AND THE POTENTIAL SERIOUSNESS OF THE FAILURE. I HAVE SPOKEN TO THE LOCAL FORD DEALER AND HAVE FOUND THAT THEY HAVE REPLACED THIS PART ON OTHER FORD DIESELS WITH THE 7.3L ENGINE. . I AM THANKFUL THAT I AM REPORTIN

Electrical System
Filed Aug 14, 2005121,000 miles00

SPARK PLUG BLOW OUT ON 2002 F250 SUPER DUTY 4X4 PICKUP. *NM

Suspension › Rear
Filed Jul 26, 200540,000 milesOH

DT: WHEN TOWING A 5TH WHEEL TRAILER 27 FEET AND 7,900 LBS ON CONSUMER'S FORD F250 SUPER DUTY, THERE WAS A PROBLEM WITH THAT MUCH WEIGHT ON THE BACK THE TRUCK. IT SEEMED TO PULL TO THE LEFT AND SOMETIMES PULLS TO THE RIGHT, THEN WILL QUIT AND PULL TO THE OTHER SIDE. THIS ALTERNATED IN NATURE. ALSO, CONSUMER NOTED THIS OCCURRED WITHOUT 5TH WHEEL TRAILER OR WITHOUT ANY TOW AT ALL. IT SEEMED AS THOUGH THERE WERE 4 LOW TIRES. CONSUMER FIRST THOUGHT THE PROBLEM WERE THE TIRES, AND HAD ALL 4 TIRES REPLACED. BUT IS A PROBLEM RECURRED. WAS NOT TAKEN TO DEALER FOR THIS PROBLEM. CALLED DEALER, AND HE RECOMMENDED A CHANGE REAR END LUBE. CONSUMER COMPLIED, AND THERE STILL WAS A PROBLEM. . INFECT, THE OLD REMOVED LUBE WAS VERY CLEAN AND NEW,. CONSUMER FELT THIS WAS NOT EVEN BEING USED. NO REPAIRS WERE MADE AT THIS TIME. *AK

Unknown or OtherFire
Filed Jul 4, 200530,000 milesMI

FORD 2002, F250 CREW CAB PICKUP, DIESEL, STARTED ON FIRE IN THE DRIVEWAY ON DECEMBER 1, 2003, 4-5 HOURS AFTER IT WAS PARKED. I BURNED DOWN OUR GARAGE AND THE SECOND VEHICLE THAT WAS PARKED NEXT TO IT. THE GARAGE IS NOT ATTACHED TO THE HOUSE.

Tires › Temporary/Emergency Spare Tire
Filed Jun 15, 2005LA

DT: WHILE DRIVING THE SPARE TIRE FELL OFF ONTOHE HIGHWAY BECAUSE THE CABLE THAT HELD THE SPARE TIRE TO THE BED OF THE TRUCK BROKE. *AK

Seat Belts › Front › Buckle Assembly
Filed May 20, 2005TN

DRIVER'S SIDE SAFETY BELT INTERMITTENTLY RELEASES AND RETRACTS AUTOMATICALLY. I HAVE HAD THE PROBLEM SINCE I PURCHASED THE VEHICLE NEW FROM THE DEALER. AT FIRST I ASSUMED THAT I HAD NOT PROPERLY SEATED THE MALE END INTO THE FEMALE END. EVENTUALLY, I DEVELOPED A HABIT OF SEATING THE BUCKLE AND THEN TUGGING FIRMLY ON THE BELT TO ENSURE THAT IT WAS SECURELY CONNECTED. THE PROBLEM HAS PERSISTED AND UPON BRINGING THE VEHICLE IN FOR REPAIR, I HAVE FOUND THAT THE WARRANTEE IS EXPIRED AND I WILL HAVE TO PAY FOR A NEW SEAT BELT FROM THE SAME COMPANY THAT SOLD ME A FAULTY ONE IN THE FIRST PLACE. I BELIEVE THAT THIS IS A SAFETY ISSUE AND FORD IS APPARENTLY NOT CONCERNED ABOUT THE SAFETY OF THEIR VEHICLES IN THIS CASE. I HAVE HAD THE TRUCK FOR THREE AND A HALF YEARS AND HAVE UNDER 70000 MILES ON IT. I HAVE NEVER HAD A VEHICLE THAT HAD THIS PROBLEM, NOR HAVE I HEARD OF SEAT BELT LATCHING MECHANISMS WEARING OUT.

Interior Lighting
Filed Mar 11, 200530,000 milesMD

OVER A PERIOD OF TIME THE DOOR AJAR LIGHT WOULD COME ON EVEN THOUGH ALL DOORS WERE SECURELY CLOSED. DEALER SAID THIS IS THE WAY IT WAS SUPPOSE TO WORK. *AK NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME, THE DOOR REMOTE (LOCK/UNLOCK) STOPPED WORKING AND THE GAS GAUGE IS ALWAYS ON FULL. TRUCK IS NOW OUT OF THE WARRANTY PERIOD...

Suspension › Front › Stabilizer Bar
Filed Feb 5, 200554,000 milesMA

2 FAILURES OF STABILIZER END LINK ON 2002 F250 4X4 SUPERCREW LARIAT ONE HAS TORN BOOT ON LOWER KNUCKLE (PASSENGER). SECOND FAILURE 4 MONTHS LATER, BOOT WAS IN TACK LOWER KNUCKLE DRIVER SIDE.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 14, 200561,717 milesIN

2002 FORD F-250 SUPER CAB SPARK PLUG BLEW OUT OF CYLINDER HEAD. JUST DRIVING DOWN THE STREET AND ALL AT ONCE THERE WAS A LOUD BANG LIKE A BIG HOLE BLEW OUT OF THE MUFFLER. SHUT THE ENGINE OFF, PULLED OVER AND TRIED TO DETERMINE CAUSE. DROVE TRUCK ANOTHER COUPLE OF MILES TO REPAIR SHOP. THE REPAIR BILL WAS OVER $2,000. THE REPAIR SHOP STATES THEY HAVE HAD AT LEAST 6 OF THESE SITUATIONS IN THE LAST 2 MONTHS. WE BELIEVE THIS IS A DEFECT IN THIS TRUCK - THE TRUCK HAS 61,700 MILES ON IT AND IT IS TOO EARLY TO EXPERIENCE THIS KIND OF DIFFICULTY. *JB

Engine and Engine Cooling › Engine › Diesel
Filed Dec 22, 200456,496 milesKY

I OWN A FORD F250,2002, DIESEL. ON THREE DIFFERENT OCCASIONS, WHILE DRIVING DOWN THE ROAD THE ENGINE HAS SIMPLY QUIT. ON TWO OF THOSE INSTANCES, I WAS VERY LUCKY NOT TO HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME, IT WAS UNDER WARRANTY AND THEY FIXED IT NO PROBLEM, THE LAST TWO TIMES, IT HAS BEEN RATHER EXPENSIVE TO HAVE IT FIXED. FORD DOES PAY FOR THE PART AND IT IS THE SAME PART EACH TIME, A CAM SENSOR, BUT I HAVE TO PAY FOR THE TOWING AND THE DEDUCTIBLE. THIS IS EXTREMELY DANGEROUS, AND IT IS THE SAME PART THAT IS FAILING. ACCORDING TO THE TOW TRUCK DRIVERS WHO HAVE PICKED UP THE VEHICLE, THEY SAY IT IS A COMMON PROBLEM. IT HAS ALSO HAPPENED TO MY BROTHER-IN-LAW AND HE HAS A 1999 MODEL, BUT ONLY ONCE. I ONLY HAVE 57,000 MILES ON THE TRUCK, AND AS I SAID, IT IS EXTREMELY DANGEROUS, AS WHEN IT GOES, THERE IS NO WARNING, IT SIMPLY DIES. THE FIRST TIME I WAS DOING 70 MPH AND WAS JUST ABOUT WIPED OUT BY A SEMI BEHIND ME. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 8, 2004IN

BRAKES AND STEERING WHEEL SHAKE WHEN THE BRAKES ARE APPLIED. CONSUMER WAS INFORMED BY DEALER THAT NEW BRAKES AND ROTORS WERE NEEDED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 5, 20045,000 milesTX

NO ACCIDENT. 2002 FORD F250 4X4 SHORT BED CREW. BRAKE ROTOR WARPING ALL THE TIME. NOT DRIVING THROUGH WATER WHILE HOT! *AK

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 3, 200426,872 milesCA

THE POWER STEERING FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE WHILE PARKED. THE VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE METAL LINE THAT WENT TO THE POWER STEERING PUMP AND TO THE BRAKING ASSIST MOTOR ERUPTED, AND NEEDED TO BE REPLACED. *AK THERE WAS BRAKE PULSATION, THE ACCELERATOR PEDAL WAS FAULTY, THE STEERING WAS HARD TO TURN DURING NORMAL MANEUVERS, WHEN THE 4 X 4 WAS HIGH OFF THE ROAD, THE WHEEL TURNED AND LOCKED TO THE STOPPER, LUNGED, AND THE REAR WHEELS SPUN AROUND. *SC

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Nov 16, 200426,872 milesCA

POWER STEERING ASSIST HOSE BURST AT THE FIXING WHILE PARKING THE VEHICLE IN THE GARAGE. VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE HOSE AND THE FIXING.*AK

TiresCrash
Filed Nov 10, 200430,000 milesNV

FORD F-250 PICKUP EQUIPPED WITH FIRESTON STEELTEX RADIAL LT265/75R16 LR E TIRES, TOWING 30FT TRAVEL TRAILER AT 60MPH, HEARD LOUD NOISE AND THUMPING SOUND FROM RIGHT REAR PASSENGER SIDE. WHILE DECREASING SPEED TO PULL OVER, THE DRIVER'S SIDE REAR TIRE ALSO FAILED CAUSING TOTAL LOSS OF CONTROL RESULTING IN BOTH TRAILER AND TRUCK SPINNING 180 DEGREES ON FREEWAY WHICH CAUSED THE TRAILER TO OVERTURN, BOTH COMING TO REST IN THE DIRT HIGHWAY MEDIAN. NOTE: TIRES/VEHICLE WERE INSPECTED BY THE DEALERSHIP 3 WEEKS PRIOR TO THE ACCIDENT AND TIRE PRESSURE WAS CHECKED THE MORNING OF THE ACCIDENT.

Back Over Prevention › Warnings › External/Pedestrian Alert
Filed Aug 24, 2004CT

HUSBAND WAS PACKING UP IN PARKING LOT W/OUR VECHICLE THAT HAD BACK-UP SENSORS. SENSORS DID NOT GO OFF AND HE HIT A 3' POLE. GRANTED HE SHOULD HAVE KNOWN THE POLE WAS THERE..BUT WE PAID EXTRA FOR THESE TO WORK. I TAE 50% FAULT BUT SO SHOULD FORD. AFTER PICKING UP THE VEHICLE FROM REPAIRS WE WERE TOLD THAT ALL 4 SENSORS HAD TO BE FIXED BECUASE OF "OVER-CIRCUIT" OR SOMETHING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford F-250 SD → · Every F-250 SD year → · How the figures are calculated →