2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.
2021 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
The axle bolt (wheel hub end bolt) on the rear axle (driver side) broke leaving part of the bolt inside the axle and the broken end inside the wheel assembly along with the large washer the bolt had secured to the axle. A cursory exam of the broken piece indicates it occurred some time ago from the smooth end of the broken part of the bolt. There were no warning lights or indicators. The broken bolt and washer were discovered during a routine tire rotation. No one other than the Ford dealer I took the vehicle to for routine maintenance has inspected the vehicle. The vehicle has 20400 miles on it and no after-market modifications. This defect potentially endangered my family and I since the axle can now move and possibly reduce propulsion or cause a loss of power. There are hundreds of other owners with the same vehicle package ("Max Tow Package") posting online about the same issue. This is a known problem from Ford, yet they have neither notified owners or proactively offered a solution or recall.
Faulty backup camera. Intermittently but frequently get blue screen when placed in reverse.
2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up NHTSA safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.
2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails? Why should they be place in a hazardous situation and real safety concern?
Started with check engine light for cylinder 5 misfire and engine was running rough with loss of power. Took the truck to dealer and dealer reports compression loss as reason for engine failure. After doing some research there appears to be a major issue with the same engine (2.7 ecoboost) of the same year(2021) reported for the Bronco and F150 for catastrophic engine failure. I suspect this is the same engine failure that my truck experienced.
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
At routine maintenance it was discovered the bolt which retains the rear axle on the passenger-side of the vehicle had sheared off and was FOI d within the wheel hub.
Fractured /sheared rear axle bolt on passenger side.
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the transmission experienced hard shifting from sixth to fifth gear. Additionally, while in the ECO Mode, the vehicle would not properly accelerate from a stationary position. During the failure, the transmission shifted to eighth gear with a loud whining sound coming from the vehicle however, the vehicle would not accelerate as needed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 20,000.
Drivers side and passenger side rear axle end bolt. I called my local FORD dealer and was told that the truck in not safe to drive and to call Roadside Assistance and have my vehicle transported to the nearest FORD dealer for repair. This is somewhat of a common problem as reported on the F150 vehicle user groups and this is the second time that it has happened on this vehicle. My local FORD dealer replaced the passenger side axle when this happened the first time. The only warning of this failure is a rattle during vehicle low speed operation due to centripetal force not allowing the bolt and washer to rattle in the cavity covered by the Logo axle cover. I was only able to notice this rattle due to it being on the drivers side during low speeds. When this occurred on the passenger side I did not notice it and I'm not sure how long the issue existed until my trucks drivetrain disengaged while driving in a parking lot. The bolt failure over time can allow the rear axle to slip outboard and disengage the axle splines. FORD needs to address this issue and determine root cause and resolve this issue.
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that the parking lights started to flicker. The contact stated that the driver’s side taillights had ceased to function. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V686000 (Exterior Lighting). The failure mileage was approximately 55,000.
The passenger side rear axle bolt sheared off and could be heard rattling inside the wheel/hub. Dealership showed the bolt to us and said it's common with the newer body style F-150's. My wife was heading out this weekend to drive back home to Illinois from here in Montana. Now she's stuck here until next week at the earliest.
The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The Transmission slips into neutral when moving slow and trying to accelerate, also when sitting at traffic light waiting for an opening from on coming traffic when I try to turn it will start to move and then slip into neutral. I almost got hit by oncoming traffic a few times.also the Transmission jerks very hard when shifting up from low gear.
The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repair were not yet available. The contact stated that while driving during inclement weather, he activated the windshield wipers; however, the windshield wiper motor intermittently operated as designed. The contact stated that on a separate occasion, the windshield wipers failed to operate. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,800. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distributions disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that on several occasions while the vehicle was being operated during inclement weather, the wiper motor intermittently failed to operate as designed. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 500. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Broken bolt that holds axle to wheel hub, leaking differential oil
The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 22V142000 (Visibility) and 22V623000 (Power Train, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH, the "Electrical Default, Service Engine Soon and Engine Coolant Overheating" messages were displayed. Also, the temperature gauge indicated that the engine had overheated, and steam was coming from under the hood. The vehicle began to lose power and the power steering malfunctioned. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 16,000.
The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V1420000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the Advancetrac warning light illuminated. The contact stated that the screen was blinking. The vehicle was taken to the local dealer where it was diagnosed that the electronic brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 49,276.
After driving my vehicle, I parked the truck for about 20 min. Upon returning to the vehicle and leaving the parking spot, a loud crackle and pop sound came from the speaker system. Followed up a recurring static noise that was at the loudest volume I presume the audio system would get to. The static would not cease with turning the volume off, turning down the volume, etc. I tried to turn off the vehicle and leave the vehicle for 5 min but upon restarting the truck, the sound restarted immediately. I tried turning off and restarting 2 more times with no success. I had no choice but to drive 40 min to the closest dealership. The manager and a sales person heard and experienced the sound. They shut the vehicle off and on as I did. They shut off the vehicle for about 10 min while they went in search of a service tech. When the truck was restarted the sound stopped. The tech did a master reset just in case hoping for a error code but none appeared. This event was jarring and a day later, my hearing still is not normal and my ears hurt.
Rear window shattered. I was in a restaurant ate dinner and came back out the rear window was completely shattered
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving, particularly when accelerating or climbing an incline, the transmission clunks, bangs, lurches and hesitates. It makes driving the vehicle unpredictable. This is distracting and unsafe as it means that the driver is not confident in consistent acceleration and control of the vehicle. Also, other drives may be at some risk because this new vehicle is not traveling along the roadway as would normally expected.
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The contact related the failure to NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was repaired, however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 25 MPH and depressing the accelerator pedal, the transmission shifted hard into the next gear. The contact stated that the transmission also downshifted very hard. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The contact stated that the failure was intermittent. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,000.
Lower coolant hose is rubbing on a wire loom which caused wear on the coolant hose causing a leak. We experienced loss of coolant and temperature fluctuating, no overheating because employee reported fluctuating. Vehicle was taken to Sames Ford Motor Company and warranty was honored.
There were no reported maintenance problems with the Ford F150 before the fire occurred. On the day of the fire, the vehicle was being driven by an ADOT employee who was east bound on Interstate 8 near mile post 39 when she began to smell smoke. The employee pulled over to the side of the road and observed smoke emanating from the side of the hood. The employee report that she observed little plastic balls of fire dropping down to the ground. The vehicle continued to burn unabated in this rural area for many hours before most combustibles were consumed and the fire self-extinguished itself. The remains of the vehicle and fire damaged contents were then scooped up by ADOT maintenance personnel and taken to the Yuma maintenance yard where it was later inspected.
My latest transmission problem is most noticeable in Tow/Haul mode. It is also the most concerning and dangerous. At higher speeds, such as on the interstate, when braking for some reason, such as traffic congestion, the transmission downshifts and the r.p.m. slows as it should. However around 2nd or 3rd gear and 1,900 r.p.m. the engine speed abruptly increases to around 3,500 r.p.m. and then begins to decrease again. This has happened with or without a utility trailer attached. Luckily I have not had my 24 foot car hauler and 5,000 pound limousine behind me on the way to a car show. With or without a trailer, God only knows what would happen if I relied on adaptive cruise control. I don't use it.
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Heard a loud clanging noise coming from the right rear tire area of the truck. I removed the center cap on my tire and noticed the axel bolt was sheared off. I drove to the dealership, they looked it over and kept the truck to repair it. They have to order the parts and not sure when it will be fixed. They did mention that they had seen another F150 with the same problem.
My 2021 F150 XLT with 19,000 miles has never had functioning trailer brakes. Initially I was plagued with constant trailer wiring fault / trailer disconnected issues, and zero slide or pedal brakes, when trying to tow a travel trailer. Two separate dealerships initially dismissed my concerns because it passed their trailer simulator test. Eventually, Ford replaced the trailer wiring harness under warranty. After that, I had intermittent slide brakes that would work, but I never saw any brake output when using the pedal brakes, regardless of gain setting. Ford then replaced the trailer brake controller, which worsened the issue: once again I am getting trailer wiring faults. My slide brakes are extremely hit or miss, and when they do engage they catch and release several times. I still have zero brake output when using the pedal brakes regardless of gain. The dealership consulted a Ford engineer and assured me that my truck is perfect, I should not expect to see brake output for pedal brakes, and all is working as designed. They blamed my trailer. I demanded to test my trailer with a different F150 from the dealership and it works flawlessly - brake output on both slide and pedal brakes, no error codes. It is horrifyingly obvious that I have never had ANY trailer braking functioning with my pedal brakes now that I have compared the braking distance in the loaner truck to my truck. If I had believed Ford, I would be towing a 7,500lb trailer with zero idea that I did not have an
The contact owns a 2021 Ford F-150. The contact stated that the passenger’s side door failed to close properly. The vehicle was taken to the dealer twice; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Park/Emergency Brake system light illuminates and system engages when vehicle is placed from drive to park, and when system is shut down the light illuminates and engages. Also, when vehicle is started the park brake light shows to be engaged. When the vehicle is put in reverse the light is still illuminated while the vehicle is backing up. The light stays on while the vehicle is in backward motion. Safety concerns for me and my family are: 1. What if the Park Brake engaged while driving at normal speed - what could happen? 2. With vehicle parked and brake system engaged driver should not be able to put vehicle in reverse and back up without disengaging brake lever. The vehicle was taken to the local dealership service center twice to try to get resolution of the park brake light issue. They were unable to duplicate the issue and stated that according to Ford's maintenance policy there was nothing more that could be done. We have tried to contact Ford through their main customer service phone number. We literally spent hours on the phone trying to reach someone who could help us with the issue, but no one had an answer for us. A case file was made by Ford Customer Service and marked "RESOLVED". It has not been resolved. As stated, the park brake light started showing up in February 2022. As of this time there has not been an incident, but I can't rule out that something might happen. I think it should be addressed by the dealership and/or Ford engineer with more interest than
My pickup was at the dealer getting an oil change and tire rotation (23140 miles) and I was informed that the right rear axle bolt had sheared requiring replacement of the axle assembly and that it was not safe for me to drive the vehicle off the lot. This is the second time that the right rear axle bolt has sheared. The first time, the axle assembly was replaced at this same dealer at 14482 miles. I no longer have the original bolt that sheared, I will request the second sheared bolt so it could be inspected if needed. I do not know what the safety ramifications are except to say that both times, Ford said it was not safe for me to drive the truck off the lot. There are numerous reports of rear axle bolts shearing in 2021/2022 F-150s with the Max Tow package (apparently, this package has a different axle configuration) on the Internet. For example: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/index21/#post7265683 The vehicle has been inspected (and the axle assembly replaced already once) by my local Ford dealer. It is currently being held by the dealer for the second repair. There were no warning lights, noises or any other indications that the axle bolt had sheared. When the first bolt sheared, I heard a rattle from the right rear tire and I expected to find a broken lug bolt or loose lug nut but instead found the sheared axle bolt. No noises were heard when the second bolt sheared.
While driving with sound volume at normal setting (volume 8), speakers started to pop and static erratically, which startled me, almost causing an accident. The issue will randomly go away, no warning lights on screen or dashboard. The static and pop sounds still continued at volume setting one. The erratic static and pop goes away then it happens again 20 min later. My ears are ringing from the popping sounds
The 10 speed transmission used in Ford vehicles is plagued with problems to include, skipping gears while shifting, very harsh upshifts and very harsh downshifts. It's just a matter of time when a failure of this transmission will cause a serious accident. My 2021 F150 exhibits this behavior on a frequent basis yet the Ford dealers tell me this behavior is normal. Every Ford F150 owner I have spoken too are experiencing the same problems. Why isn't NHTSA doing anything about this? Or does it only matter when an accident occurs where is loss of life?
I took my 2021 Ford F-150 VIN [XXX] to a 3rd party mechanic for a TX state inspection as required by law. The mechanic told me he could not preform the inspection because my truck would not communicate with his emissions testing computer. He said this has happened many other times with other newer F-150s. As can be seen with NHTSA ID number 10209217 and Manufacturer Communication Number: SSM 50602. It appears Ford via their software and emissions test is only allowing these vehicle’s to be serviced at Ford dealerships which is wrong. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have been having exhaust fumes coming out of my dashboard ventilation. These carbon monoxide fumes that affects me and my family while driving. Ford is taking this matter very lightly and that concerns me. I'm crying out for your assistance please. The dealership are not equipped to take care of this situation.
I took my truck in for an oil change and tire rotation one 3/18/23 and currently has ~13,500. Upon pulling the rear drivers side rear tire the axle bolt fell out as it had been sheared off. There was no notice of the issue and as I understand it could have resulted in my right real wheel to have broken off while driving. The dealer immediately took it out of service and currently is searching the fix.
The Cabin recirculation button turns off by it self, lets air in from outside.. ie. smoke, car and truck exhaust.. cold air. this has been going on since I owned the truck and Ford says it is designed to do that.. window anti fog design.. I will get in my truck in the morning and turn heat on to take chill off... low air speed and 2 clicks past half way on the heat and it will only stay on for 1 -5 min and turn off on its own. I drive 1 hour to work on interstate and everytime it turns off I smell exhaust from semi's and other cars around me in traffic. so I have to keep turning it on to keep from getting choked out by the smells from traffic. Ford says no way to turn off.. This is a design flaw.. I know of no other car manufacture that does this.. I have videos of it turning off..
Driving down the freeway, horn started blaring and power completely went out in car -engine steering etc The dealership is replacing the computer in the vehicle
Windshield wipers would not turn on during a rain storm. Water with still squirt now but I had no action in the wiper blades and stuck in the rain. Next day windshield wipers were working fine acted like there was a short in the system ! Forward for months and windshield wipers suddenly stopped working in the middle of a blizzard white out conditions! Dealer finally says that the windshield wiper motors gave way !! I looked into this the first time it happened, and there was a major recall due to these motor defects ! My Vin number was not associated with the recall that they had my local Ford company put it by the wayside and they still are because the Soonest they can have it serviced and new fire put in his two months out!! Ridiculous
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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