Page 35 of 47 · complaints 1,701–1,750 of 2,327

2018 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Unknown or Other
Filed Dec 23, 2021PA

Door latches freezes up in the cold . ford had a recall on them so i took it to William's Ford in Sayre Pa last year they did what Ford told them to do twice and i was back several times after that because it did not work and then i went to the dealership where i bought it at and spoke to Tony sales management and he was working on getting the problem fix with no luck threw his rep. and Ford Motor Co . then i called Ford customer complaint an got no where with them but they did call William's Ford to fix at my expense and said no i am not paying for something Ford has a known problem with . then weather was getting warmer so i had no issues and still did not fix the problem . now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then i call the William's Ford Garage and they said they can not do anything to help me with this on going problem then i call the dealership to once again to speak with Tony and he off until next tuesday but iam sure not going to get anwhere with him tho i think he tries because that were i bought it but then he only can do what Ford Motor Co tells him to do .i run with a local fire co and last yr was twice i drove home hanging on the door and i let the garage and Tony know a still got nowhere . so to me it is a big safty problem that ford knows about and just getting away from fixing the problem . just last week i meet a guy that works at Matthew's pre - owend vehicles in Vestal Ny with the same

Engine
Filed Dec 23, 202144,000 milesCO

The contact owns a 2018 Ford F-150 used for towing a 2016 Rockwood Ultra Lite Travel Trailer. The contact stated while driving, turning, or at a complete stop, the vehicle would stall. While at a gas pump the vehicle stalled however, restarted after 15 minutes. After, traveling for an hour the vehicle stalled again. The police were on the scene to direct traffic. Another vehicle towed the vehicle out of the roadway. The driver attempted to restart the vehicle approximately 10 times before the vehicle finally restarted. The message to SHIFT to PARK was displayed. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 44,000.

Structure › Body
Filed Dec 19, 2021MN

Driver door latch fails to latch when it get cold outside. I was able to manually move the latch by sticking finger in latch mechanism to make it work. Drove and parked for 3 hours. Came out and door would not latch again. Seems like this is very common with no known fix according to traffic on the web. Ford is unwilling to fix.

Visibility/Wiper
Filed Dec 17, 202128,600 milesMI

The contact owns a 2018 Ford F-250. The contact stated that when they closed their driver-side front door, the vehicle's rearview window suddenly shattered into many pieces. The contact called the dealer who had been in contact with the manufacturer regarding replacing the rear windshield window. The window had not been replaced as of yet. The manufacturer was made aware of the failure. The approximate failure mileage was 28,600

Engine
Filed Dec 14, 2021AL

2018 F-150 10-speed FX4. Hard shifting, erratic shifting, and failure to accelerate at times. Vehicle is dangerous to drive. Problem can occur from stop to initial acceleration. I have take the vehicle to the Ford Dealership three times for the same issue without resolution.

Power Train › Automatic Transmission1 injured
Filed Dec 13, 2021FL

As thousands of drivers have reported and as NHTSA is clearly already aware yet puzzlingly remains silent about - my F150’s transmission creates whiplash when shifting, causes the vehicle to lurch, and loses power unpredictably. Ford refuses to admit the problem but the problem is the same as the rest of their poorly designed vehicles’ problems - they knew the transmissions had design flaws that made the vehicle unsafe to drive. I almost died on I-295 in Jacksonville when the vehicle randomly lost power and took it to the dealer. Now, because Ford has lied and won’t issue a recall that they know is their fault (they are being sued in multiple states for this exact issue) I am going to have to pay almost $10,000 to repair their flaw, by replacing their unsafe transmission with a safe version.

Engine
Filed Dec 9, 2021TX

I was driving and as I came to a stop I lost all power and engine shut off. Received an error message to put vehicle in park and restart engine.

Visibility › Defroster/Defogger/Hvac System
Filed Dec 8, 202159,000 milesOR

The contact owns a 2018 Ford F-150. The contact stated that he used the remote start feature to start the vehicle; while entering the vehicle he noticed that the rear windshield had shattered, with the rear defroster activated. The contact researched and became aware that similar vehicles has experienced the same failure. Neither the dealer nor the manufacturer was contacted or made aware of the failure. The approximate failure mileage was 59,000.

Power Train
Filed Nov 26, 2021OH

Problem is the Ford 10 speed automatic transmission. I’ll just list the problems I am experiencing. Harsh loud shifting. When shifted into reverse or drive it engages really hard with a loud bang noise. Hunting for gear causes loss of forward motion, this is a safety concern as well. This has been a problem since new, service department says nothing wrong and instructs to disconnect battery for a while for computer to relearn, however it always ends up the same problem.

Unknown or Other
Filed Nov 22, 202131,000 milesWI

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds the vehicle would slip out of gear and shift up and down gears without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.

Visibility › Defroster/Defogger/Hvac System
Filed Nov 22, 2021TX

I went to wipe the Black glass with wet cloth. and the defogger gridlines wiped off. Apparently they had overheated and became delaminated. This could be a sever over heating and could cause have caused the rear glass to explode /shatter. Looking through the internet this is common issue on F150s

Engine
Filed Nov 21, 2021TX

Came to a rolling stop at stop sign, brake off and pressed on accelerator. Truck stalled and warning light " auto startstop shift to P, then restart engine. There were oncoming cars but was able to put in park and restart. Happen twice within 2 years.

Back Over Prevention › Camera System
Filed Nov 13, 2021TX

Front cameras, rear camera and 360 cameras became blurry even after cleaning lenses. Progressively getting worse as the resolution quality deteriorates which makes it a safety hazard. The gps navigation and control main screen freezes intermittently making the touch screen inoperable

Engine
Filed Nov 10, 2021NM

I'm not sure what category to place this in. The under cover for the oil pan transmission is dragging . I did not hit anything or tear it lose in anyway. It seemed to get wet and just started dropping. This is made of a ''felt'' type material instead of plastic or metal. It is is a huge safety hazard. The piece dragging could cause heat and a friction fire. Or it could fall off and cause a traffic accident or damage to vehicles on the road behind. I looked on line and found this is very common in these trucks and seems to be occurring more than not. not. There is an entire forum dedicated to this. I have temporarily zip tied the cover up but it is still dropping bad. I do not think an owner should be out over $200.00 to fix this when it is a obviously a manufacturer defect.

Back Over Prevention › Camera System
Filed Nov 9, 2021SC

The entire infotainment screen system and camera failed, it was completely blacked out, "Dead". This not only made the radio completely non-functional, but also cut off the backup camera and backup sensor safety systems. The safety of both myself and others was now at risk as this important feature of the camera and screen system failed to display surroundings of the driver and pedestrians and also failed to alert drivers with a beep of anything nearby the rear of the truck. Due to the safety concern I immediately scheduled an inspection at my local authorized Ford service center. This malfunction has been confirmed by an Authorized Ford dealer and service center on 11/04/2021. The system failure was duplicated upon inspection by the Ford service technician. The diagnosis found code for internal codes to hardware pinpoint test. Tech will need to remove and install new modules and re test. Remove and install new camera. Since these parts needed to be ordered, and for safety concerns, the vehicle remained at the Ford dealership for 5 days until repaired. After the new module and camera was installed, the system is now working for the price of $1243.99 parts and labor. There were no warnings of this important safety part of the vehicle dying, however we noticed in the days leading up to the total failure the infotainment system was running slower and failing to boot up properly at times.

Latches/Locks/Linkages › Tailgate › Latch
Filed Nov 8, 202115,000 milesWI

The contact owns a 2018 Ford F-150. The contact stated while towing a camper and attempting to park in reverse, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing both tailgate latches to be replaced. The vehicle was repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

Latches/Locks/Linkages
Filed Nov 5, 202160,000 milesMO

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the electric tailgate latch failed to latch properly, causing the tailgate to open unexpectedly. The contact pulled over to close the tailgate. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 60,000.

Service Brakes
Filed Oct 28, 20219,900 milesMO

The contact owns a 2018 Ford F-150. The contact stated that while driving, the gears failed to engage. The vehicle inadvertently shifted into 4WD. There was an abnormal screeching and grinding noise detected. The contact stated while driving, the brakes engaged on the front wheels without warning. The vehicle was taken three times to the local dealer to be diagnosed. The contact was informed that the solenoid and a recalibration were needed. The vehicle was repaired however, the failure recurred. The vehicle was returned to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and the contact requested a buyback, but no further assistance was provided. The approximate failure mileage was 9,900. Consumer stated vehicle has been sold.

Unknown or Other
Filed Oct 26, 2021MI

I was pulling my F150 out into a busy intersection from a hardware store exit when my vehicle completely stopped moving on October 19, 2021. I couldnt pull forward/backward and was almost hit broadside by another vehicle. My engine light came on and an error indicating that the BLISS with Crosstown Traffic had a concern. My transmission indicators were also not working. I shut the vehicle off and restarted and could only back up the vehicle into the parking lot. I was able to disconnect the battery for 10 minutes to reset the module and then restart the vehicle which then appeared to operate normal. I proceded out of the lot and the vehicle failed again. The vehicle was subsequently towed to Dean Arbour Ford in West Branch Michigan where it sits today October 26, 2021 still in the cue to be serviced. I feel that this is a very dangerous concern since it disabled the transmission in the middle of a busy intersection which could have caused a traumatic accident. Had this occurred at higway speed it may have been even more dangerous. Failure of the BLISS module should never disable the transmission.

Unknown or Other
Filed Oct 26, 2021CA

Transmission slipped while passing an 18-wheeler causing me to lose speed from 70 miles an hour down to about 40 miles an hour with vehicles behind me and nowhere to go. Transmission continued to slip for the remainder of my trip- New Mexico to California. I could not keep with the flow of traffic due to the issue. On various occasions I was forced to pull off the side of the road until traffic cleared in order for me to continue.

Visibility › Windshield
Filed Oct 24, 2021TX

Front windshield cracked down the middle for no apparent reason. No rocks or anything hit it. Cracked while parked

Power Train
Filed Oct 19, 202180,000 milesWY

The contact owns a 2018 Ford F-150. The contact stated while an employee was driving the vehicle 65 MPH on cruise control, the vehicle inadvertently accelerated at full speed. The check engine warning light illuminated. The contact stated that the employee depressed the brake pedal, but the vehicle would not decelerate and continued driving approximately 90 MPH. The contact stated the employee shifted into neutral while the brake pedal was depressed, and he was able to veer to the side of road and parked the vehicle. The vehicle was towed to the independent mechanic who diagnosed that no issues were found. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000. The VIN was not available.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 15, 202110,572 milesNJ

The contact owns a 2018 Ford F-150. The contact stated that twelve of the lug nuts were swollen and had to be replaced. The contact was made aware of the failure after taking the vehicle to the dealer for an oil change. The dealer replaced twelve of the lug nuts on the wheels. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,572.

Electrical System
Filed Oct 5, 2021IN

My tailgate opened on its own while i was pulling a trailer and the tailgate got all scratched up . This isn't the first time its opened on its own .ford had put an update on the truck after the first time that was supposed to resolve the issue . I took it back to the dealer and they looked it over and said they can't find any problems now. i don't feel they were being honest in there assessment or did they look very hard to fix this issue . if the tailgate opens again on its own it could be very dangerous for any traffic behind as unsecured cargo could fall out at highway speeds .

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Sep 29, 202138,000 milesNV

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the contact pulled into a gas station to refuel the vehicle and smelled an abnormal fuel odor outside the vehicle. The contact was able to continue driving to the residence. The contact stated that the gasoline odor was still evident the next day. The contact inspected the vehicle and noticed a large fuel leak underneath the front driver’s side of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel line had a crack towards the engine and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

Unknown or Other
Filed Sep 28, 2021TN

The auto start stop feature malfunctions. When you pull up to a stop sign/red light and the engine is somewhat warm, the engine may fail to start again or be very slow to start. When the engine does not start, it becomes a hazard as you must fully power down truck, return truck to park, and restart the engine all from a stop sign/redlight. This could be very hazardous if one needed to move out of the way of a moving vehicle from a stop.

Engine
Filed Sep 27, 2021GA

Excessive oil consumption. vehicle is loosing 4 qts of oil in 3 week period. Vehicle goes into safety mode while driving and shuts off while driving under 30 miles an hour. Dealership acknowledged this is an with the ford F-150 models from 2015 to 2020.

Unknown or Other
Filed Sep 24, 2021TX

1. UNKNOWN/ Sometimes while driving the vehicle will try to bog down and rapidly loose power and then will pick up power as if its being starved for either fuel or power. 2. REAR DOOR OPEN INDICATOR/ My indicator light is on and it is saying that the rear door is open. My grandchildren ride in the rear seat of my truck and may be at risk of the door flying open. It also sets my alarm off over in the night time because the system is saying that the door is open.

Unknown or Other
Filed Sep 23, 2021OK

The Sync 3 that controls the Accessory Protocol Interface Module is failing and locking up. This is affecting Bluetooth phone calls that could interfere with emergency calls as well as navigation and audio. After finding several Ford recalls for this system, we performed a software update like suggested on Ford's website which did not correct the problem. Vehicle has 55k miles on it and was just driven off a dealer lot less than a week ago.

Unknown or Other
Filed Sep 16, 2021WI

While driving in 'Tow Mode' engine will shut down when coming to a traffic stop. Dash panel message "AUTO STARTSTOP SHIFT TO P, THEM RESTART ENGINE" will appear. Restarting engine requires either a wait period, and an extremely hard(excess gas pedal, immediate shift to drive while revving) restart, with the engine shuttering back to life- as if choking for fuel/air. This occurs while in traffic situations with a trailer behind. At a minimum inconvenient, at a maximum deadly. Dealer is aware, but has not found any issue/solution.

Unknown or Other
Filed Sep 11, 2021TN

Deceleration then seeing up it locks rear wheels throwing us forward. Very dangerous. Only has 32000 miles on it. Also has erratic shifting at various speeds. Again when we are coming to a stop and speed up before stopping the locking up happens.

Structure › Body
Filed Sep 8, 2021AK

TAILGATE OPENED ON ITS OWN, UNEXPECTEDLY, WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES RECENTLY. IT COULD BE DANGEROUS. CANADA HAS ISSUED A RECALL TO CORRECT THIS ISSUE. WHY NOT THE US? THE FIX APPEARS TO BE EASY.

Latches/Locks/Linkages › Tailgate › Lock
Filed Sep 3, 202126,000 milesIN

The contact owns a 2018 Ford F-150. The contact stated that while transporting a wild animal in the bed of the truck, with the top lid enclosed, the tailgate failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the extended warranty. The dealer was unable to open the tailgate. The vehicle was diagnosed that the actuator was inoperable. The actuator was replaced. The animal died in the truck. The contact was concerned about a child being trapped in the bed of the truck. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 26,000.

Power Train
Filed Sep 2, 2021CA

My 2018 Ford F150 truck has cold start rattle from the phasers. Started occurring 1k miles after my warranty ran out. This is a well known issue with this year of Ford F150 based on the 100s of videos and articles on this topic online. There are several thousand people across many online sites stating they have the same issue. They have created a service bulletin to fix the issue and sent out letters to some and not all owners. Never received the service bulletin and they should include mine in the fix since it is an obvious issue of their trucks.

Air Bags
Filed Sep 1, 2021TX

My air bag in the steering wheel is starting to come out I am worried it is going to deploy with the way it looks. See photo...I called the Ford Dealership and they refused to report it.

Engine
Filed Aug 29, 2021WY

Vehicle stalls when coming to a stop after towing then will continue to stall after the engine is started back up. The temp gauge did not indicate it was overheating and no warning lights or engine codes came on. This only seems to happen while towing after we have been driving for over an hour. We are towing around 4,500 lbs so it is well under the limits of the truck.

Power Train
Filed Aug 28, 2021TX

Intermittent problems with 10 speed automatic transmission: Hard shifts into reverse when cold, rattling/jerking when shifting from 4-5 gears, at steady speed in 10th gear a “rattle” or “chain slipping” occurs for several seconds. Have had the vehicle in twice and told there are no issues.

Power Train
Filed Aug 23, 2021OK

The transmission randomly drops in and out of gear. At time times it will slam into gear creating a near whiplash condition. At other times the vehicle will simply become momentary inoperable. As this occurs completely without warning, it can create a dangerous situation leaving you motionless crossing a highway or busy intersection. I have been told that the transmission requires replacement at the cost of approx $4500.00. Prior to the first occurrence there were no signs of any issues.

Power Train
Filed Aug 20, 2021MA

TRANSMISSION: Erratic movements and jerking Vehicle lunging forward Loss of acceleration Rough shifting Slipping into neutral

Unknown or Other
Filed Aug 16, 2021TX

The truck is less than 40,000 miles and the dealership states that the entire vista roof frame with cables has to be replaced because it will now not open. It makes a horrible noise and this was confirmed. Also I have had the same dealership check out the white residue that continues to show up on the cover of the steering wheel. They have replaced the cap, but the white residue continues to show up and now that it is out of warranty they will not fix it.

Power Train
Filed Aug 12, 2021MI

2018 F150 has problems with the 10R80 automatic transmission. Harsh shifting, delayed shifts. Very unpredictable. Dealer has had the vehicle for 10 days and is unable to repair it. I bought the vehicle used from a Ford dealer with 45,000 miles in January 2021. It has always been problematic since I bought it. I first dropped it off at the dealer for repair on 8/3/21

Unknown or OtherCrash
Filed Aug 12, 202166,000 milesNY

The contact owns a 2018 Ford F-150. The contact stated while reserving the vehicle and shifting gears to drive when the vehicle accelerated independently forward. The contact stated no warning light was illuminated. The contact stated she crashed into a parked vehicle. Air bags did not deploy. The contact began to pump the brake pedal to stop the vehicle. The contact did not have any injuries or seek medical attention. The contact stated there was a state trooper on the screen and witness the failure. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to towing lot and then to a collision repair shop. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000

Engine
Filed Aug 12, 2021WY

At approximately 18:30 hours on July 27,2021. While backing from alley into my driveway, I coast into driveway since alley is on steep hill, so no gas is needed. Just incline is needed to get movement of truck into driveway. As truck was about five feet from closed garage door. Engine revved up without foot being on gas pedal. Since truck was in reverse gear, so backup camera was engaged to assist in stopping when I get close to door. The rear tires started spinning and burning rubber, my foot had been on brake pedal entire time I was coasting into driveway. I had to press hard on brake pedal to keep from accelerating into and through garage door. Engine finally stopped revving up after a few seconds. I quickly put transmission into park and shut off engine. My son was a passenger in truck and he said what the [XXX] just happened. Got out of truck and there were black tread marks on concrete driveway approximately 2 feet long in front of tires. Next morning July 28, 2021, I started truck up and it acted normal. Took son to work and drove out to Ford dealership to have them take a look at truck. They could not look at truck. Earliest they could get it in to look at it was August 13, They did ask if there were any warning lights on dash. Told them I didn’t see any engine lights indicating a problem is occurring. I have driven truck daily since incident without any further problems. I called Ford dealership today August 12, and canceled appointment to have truck looked at. I dou

Structure › Frame and Members
Filed Aug 11, 202139,500 milesKY

The contact owns a 2018 Ford F-150. The contact stated that one side of the sunroof bracket fractured and detached from the vehicle. The vehicle was taken to the dealer for a transmission recall repair. While at the dealer, the sunroof was inspected. When the dealer attempted to open the sunroof, one of the brackets fractured and detached from the sunroof. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure, informed the contact that the VIN was not included in a recall, and referred the contact to file a complaint with the NHTSA. The failure mileage was 39,500.

Power Train
Filed Aug 10, 2021TX

My F150 has approximately 69,000. When slowly accelerating from a stop light, the 10 speed transmission shifted from from 1-4, then back to 1st then up to 7 then back to first. I'm not an aggressive driver and it startled me. Luckily, i was not hauling anything or in a heavy traffic flow. I immediately slowed down as the sudden jerks between the gears did jolt all the occupants. The wrench light came on and within 10 miles I pulled into the dealership where I bought it. It was diagnosed by the dealership yesterday as needing the valve body replaced, costing $1,700. There were no warnings or messages present on the display prior to the failure. I simply have lost faith that had this occurred in a different driving situation I shudder to think that my family and I may not be safe.

Power Train
Filed Aug 9, 2021MO

For the past 30 days, the 10-speed transmission in my F-150 is shifting very hard from 10th to 8th and in other lower gears. It also will not accelerate at times when applying the gas at 10 MPH. The Ford dealer was able to replicate the problem when presented with the truck today, but tells me that Ford said that "that's the way the truck drives. There is not a problem with it." Two days ago, a rough downshift caused my wife to strike her head on the headrest in the front passenger seat, and she will not ride in it until I get this problem resolved.

Electrical System
Filed Jul 29, 2021MI

Apim module only works part time. When it is not working, which is 99% of the time, the radio, GPS, and other devices will not work correctly. Ford diagnostics at the dealership tell me the apim module needs replacing.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 28, 2021WA

Adaptive cruise control randomly fails. Has failed 25 times since sept 19, 2020

Power Train
Filed Jul 28, 2021KS

Transmission shifts hard and/or will not up shift or down shift properly. Often shifting so hard that loud noises can be heard and felt, often causing dangerous lurching or pausing in acceleration. On several occasions transmission has nearly caused what could’ve ended in severe collisions with other vehicles. Ford service personnel have stated “that’s just how they are”. I feel this is a very dangerous vehicle to operate and will no longer take my family in it.

Power Train
Filed Jul 22, 2021ME

The transmission would not change gears as needed. Dropped it off at the dealer and they reset it. Problem persisted and then they changed the timing chain. Now the transmission is not switching gears correctly still. There is a fan on that was never on before. Dropping it back off tomorrow.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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