Page 51 of 60 · complaints 2,501–2,550 of 2,994

2013 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Aug 2, 201660,000 milesWA

IN THE SPAN OF ONE WEEK THE VEHICLE LOST POWER AND WENT INTO "LIMP MODE", ON THREE (3) SEPARATE OCCASIONS. THE CONSOLE DISPLAY GOES ORANGE, WITH A WRENCH. TWO OF THE INSTANCES OCCURRED AT STEADY SPEED GREATER THAN 50 MPH. ONE EVENT WAS WHILE ACCELERATING FROM A STOP THROUGH A RIGHT TURN. THE VEHICLE WAS BROUGHT TO DEALER FOR SERVICE. NO OBD CODES WERE STORED AND THE EVENTS CANNOT BE REPLICATED AFTER A WEEK OF TESTING. THIS IS A SERIOUS SAFETY HAZARD! THE VEHICLE MUST BE STOPPED IN ORDER TO SHUT IT DOWN AND RESTART, WHERE THE DISPLAY CLEARS AND IT RUNS NORMALLY UNTIL WITHOUT WARNING, IT OCCURS AGAIN. FORD DOES NOT SEEM TO HAVE AN ANSWER. PANIC COULD EASILY ENSUE FORM THIS LOSS OF POWER AND THE DRIVERS ABILITY TO TAKE EVASIVE ACTION COULD BE THE DIFFERENCE BETWEEN LIFE & DEATH.

Steering
Filed Jul 27, 201627,150 milesWA

ON OUR 2013 F150 ECOBOOST, THE POWER STEERING ASSIST IS AN ELECTRIC MOTOR THAT IS PRONE TO FAILURE. OURS FAILED AT 27,000 MILES. LOSING POWER STEERING IN A TURN COULD BE VERY DANGEROUS AS THE VEHICLE IS EXTREMELY DIFFICULT TO CONTROL WITHOUT IT. FURTHERMORE, THE DIFFERENTIAL OF EFFORT WOULD LEAD A PERSON TO BELIEVE THEIR STEERING FAILED COMPLETELY. THERE WAS NO REAL WARNING THAT THE POWER STEERING WAS ABOUT TO FAIL ASIDE FROM SOME CRYPTIC WARNING MESSAGES ON SEEMINGLY UNRELATED SYSTEMS.

Steering
Filed Jul 26, 201671,436 milesPA

RECEIVED DASH MESSAGES STATING "SERVICE ADVANCE TRAC" AND "HILL DESCENT CONTROL FAULT" RESULTING IN INOP FULL DETENT TURN SIGNALS, YET 3-BLINK LANE CHANGE RETAINED FUNCTION. STEERING ANGLE DASH READOUT REMAINED INOP REGARDLESS OF STEERING INPUT. RETURNED VEHICLE TO A FORD DEALER FOR DIAGNOSIS. WAS ADVISED ENTIRE STEERING RACK REQUIRES REPLACEMENT. ## VIN PASSED ## FORD F150 2013 ##

Electrical System
Filed Jul 25, 201655,000 milesMA

WHILE DRIVING MY 2013 FORD PLATINUM F-150 AT APPROXIMATELY 35 MPH GOING STRAIGHT ON A TOWN ROAD HEADING TO THE HIGHWAY, THE WRENCH SERVICE LIGHT CAME AND AND INSTANTLY PUTTING THE TRUCK INTO "LIMP" MODE ONLY ALLOWING ME TO DRIVE 5 MPH. I AM LUCKY NOT TO BE IN HIGHWAY TRAFFIC. I DID HAVE MY FAMILY WITH ME HEADING ON A 5 HOUR JOURNEY. COMPLETELY UNSAFE! AFTER A FEW RESTARTS THE SAME WRENCH LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. AND AGAIN THE VEHICLE WENT INTO LIMP MODE ALLOWING ME TO DRIVE 5MPH. THE GRIECO MA FORD DEALER SAID IT WAS A FAILED THROTTLE BODY, VEHICLE ONLY HAS 55K MILES ON IT AND HAS BEEN SERVICED REGULARLY AT THE AFOREMENTIONED FORD DEALER! I HOPE THIS SAFETY ISSUE GETS RECALLED SO NO ONE WILL EVER HAVE TO GO THROUGH THE SITUATION LIKE I DID EVER AGAIN!

Engine
Filed Jul 25, 201638,000 milesSC

WHILE DRIVING (ON HIGHWAY OR ELSEWHERE), V8 ENGINE WILL STALL AND STOP SUDDENLY WITHOUT ANY WARNING FOR NO APPARENT REASON. HAPPEN TO ME TWICE ON 2 DAYS. WON'T CREATE ANY FAULT IN THE OBD. FIRST TIME, HAPPEN TO ME ON THE HIGHWAY, I WAS VERY LUCKY NOT TO HAVE BEEN HIT BY OTHER VEHICLES. TOOK THE CAR TO FORD FARWAY IN GREENVILLE, SC, THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE CAR WILL ALWAYS START BACK AFTER 45 MIN TO AN HOUR. THEN WILL SHUT DOWN FOR NO REASON AGAIN. THIS IS A THREATENING WITH POTENTIAL DEATH SITUATION IF IT HAPPEN IN HEAVY TRAFFIC... SO PLEASE, ASK FORD TO INVESTIGATE ALL V8 TO FIND QUICKLY THE REASON WHY THIS IS HAPPENING.

Service Brakes
Filed Jul 24, 20169,000 milesWI

I JUST RECEIVED A RECALL NOTICE REGARDING THE BRAKES FAILING TO STOP THE VEHICLE DUE TO A DEFECT IN THE MASTER CYLINDER. WHEN I CALL THE FORD DEALER WHERE I PURCHASED THE TRUCK, I WAS ADVISED THAT THEY DON'T HAVE "FIX" FOR THE PROBLEM YET, BUT MAY HAVE THAT BY THE END OF THE YEAR. THIS VEHICLE IS UNSAFE AND YET FORD HAS NO REPAIR FOR IT? HOW ABOUT THEY PAY ME BACK AND I BUY A CHEVY? I DON'T OPERATE THE VEHICLE BECAUSE OF THE BRAKE RECALL.

Steering
Filed Jul 22, 201630,100 milesTX

FIRST OF ALL MY TRUCK JUST NOW HIT 30,000 MILES. WHEN STARTING THE TRUCK 3 DAYS AGO IT GAVE US A DISPLAY MESSAGE OF 'POWER STEERING ASSIST FAULT' AND WE HAD NO POWER STEERING TO BACK OUT OF THE DRIVEWAY. I TURNED THE TRUCK OFF, WAITED A MINUTE THEN BACK ON IT DIDN'T HAPPEN AGAIN. THE NEXT DAY IT HAPPENED AGAIN WHILE STARTING. DID THE SAME THING OF TURNING OFF WAITING THEN BACK ON DIDN'T DO IT. BACKED OUT OF THE DRIVEWAY AND WHILE GOING DOWN THE STREET TO GET ABOUT 30MPH IT FAULTS AGAIN AND WE CAN'T STEER. STOP THE VEHICLE IN THE MIDDLE OF THE ROAD, THANKFULLY STILL IN OUR NEIGHBORHOOD AND TURN IT BACK ON. MADE IT TO WORK. GOT IN TRUCK TO LEAVE WORK AND IT HAPPENED AGAIN. SAME PROCESS TURING IT OFF AND ON. GOT HOME. THEN AGAIN THIS MORNING IT HAPPENED AGAIN WITH THE FAULT DISPLAY. TURNED IT OFF AND ON AGAIN. BUT THIS TIME IT DID IT TWICE IN A ROW. AND HAD TO BE TURNED OFF AGAIN. TOOK IT IN FOR A DIAGNOSTIC AND NOTHING SHOWS UP!! OF COURSE!! DROVE TO WORK. HAD TO RUN AN ERRAND AND IT DID IT AGAIN WHEN I STARTED IT THEN AGAIN WHILE I WAS DRIVING DOWN THE STREET ABOUT 20MPH, THANKFULLY IT WASN'T TOO BUSY, I PUT ON MY HAZARDS AND TURNED TRUCK OFF AND ON AND FINISHED DRIVING. WHAT HAPPENS WHEN IT HAPPENS ON THE HIGHWAY? DO I NEED TO CRASH AND KILL SOMEONE OR MY FAMILY AND KIDS TO GET A RECALL? THE 2014 IS RECALLED THAT USES SAME PARTS SO I'M NOT SURE WHY THESE AREN'T AS WELL. INCLUDED IS THE PICTURE TAKEN THIS MORNING WHEN IT DID IT AGAIN.

Engine
Filed Jul 21, 201659,625 milesPA

WHILE DRIVING MY 2013 FORD F150 WITH ECOBOOST, THE ENGINE CUTS OUT AND I LOSE POWER. THE WRENCH SYMBOL COMES ON. THE TRUCK STAYS RUNNING BUT YOU CAN'T ACCELERATE. THE TRUCK STARTS TO VIBRATE. IT'S EXTREMELY DANGEROUS BECAUSE THERE'S NO WARNING AND NO PATTERN AS TO WHEN IT HAPPENS. IT HAPPENS AT BOTH SLOW AND FAST SPEEDS. YOU HAVE TO PULL OVER AND TURN OFF THE ENGINE. THEN WHEN YOU RESTART IT, IT WORKS AGAIN. THERE'S NO PATTERN AS TO HOW LONG IT WILL WORK. SOMETIMES IT CUTS OUT IMMEDIATELY AND SOMETIMES WEEKS LATER. I'VE TAKEN IT TO THE CLOSEST FORD DEALER TWICE. ONCE THEY REPLACED THE THROTTLE BODY. THAT PROVED TO BE A TEMPORARY FIX BECAUSE IT DID IT AGAIN A FEW MONTHS LATER. THE NEXT TIME THEY RESET THE PCM. THAT ONLY WORKED FOR A FEW WEEKS. I HAVE A THIRD APPOINTMENT COMING UP. BUT I HAVE NO CONFIDENCE THEY HAVE ANY IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THEY WILL JUST KEEP TRYING DIFFERENT THINGS UNTIL THEY FIND THE ISSUE. IT'S OBVIOUSLY AN ENGINE MANUFACTURER ISSUE AND A RECALL SHOULD BE ISSUED IMMEDIATELY. THIS TRUCK IS EXTREMELY UNSAFE TO DRIVE. I AM A STAY AT HOME DAD AND I TRANSPORT MY KIDS IN THIS TRUCK. WE WERE ON THE HIGHWAY IN TRAFFIC WHEN IT STALLED 6 TIMES. THREE OF THOSE 6 TIMES WE WERE ALMOST HIT. I BELIEVE FORD WILL TAKE NO RESPONSIBILITY FOR THIS MESS UNTIL SOMEONE ACTUALLY DIES IN AN ACCIDENT.

Engine
Filed Jul 19, 201660,000 milesTX

I WAS DRIVING DOWN THE HIGHWAY, WHEN ALL OF A SUDDEN, THE THROTTLE WAS LOST. THE TRUCK WENT FROM 65 MPH TO 5 MPH IN A MATTER OF A COUPLE OF SECONDS AND WOULD NOT ACCELERATE. AFTER A FEW MINUTES OF TRYING TO MANEUVER TO THE SIDE OF THE ROAD, GOING ONLY 5 MPH, THE TRUCK BEGAN TO SHAKE. TOOK IT TO THE SHOP, AND THEY COULDN'T REPLICATE THE PROBLEM, NOR WOULD IT SHOW UP IN THE COMPUTER SYSTEM. TOOK IT HOME, AND LATER THAT EVENING, IT LOST THE THROTTLE AGAIN. TOOK IT BACK TO THE SHOP THE NEXT DAY AFTER LOOKING AT THIS WEBSITE, AND TOLD THEM TO REPLACE THE THROTTLE BODY TO SEE IF THAT WAS THE PROBLEM. HAVEN'T HAD ANY OTHER ISSUES. THIS IS VERY DANGEROUS BECAUSE IT COULD CAUSE A WRECK OR LOSS OF VEHICLE CONTROL. IT COST ME OVER $300 TO FIX THIS ISSUE. FORD SHOULD REALLY ISSUE A RECALL SINCE MANY VEHICLES HAVE HAD THIS ISSUE.

Service Brakes
Filed Jul 19, 201613,000 milesNC

BRAKES FAILED WHILE 2013 ECCOBOOST 3.5L F-150 WAS PARKED. STEPPED ON BRAKE PEDAL TO SHIFT OUT OF PARK AND PEDAL WENT TO THE FLOOR. NO PRIOR INDICATION OF A PROBLEM. LOOKED AT MASTER CYLINDER FLUID LEVEL AND COMPLETELY EMPTY. NO BRAKES AT ALL, FRONT OR BACK. MOVED TRUCK TO FORD DEALER FOR REPAIR. DEALER DID NOT HAVE PARTS AND HAD TO SPECIAL ORDER THEM.

Service Brakes
Filed Jul 18, 201670,000 milesKS

TL* THE CONTACT OWNS A 2013 FORD F-150. WHEN THE BRAKE PEDAL WAS APPLIED, IT FAILED TO ENGAGE AND DISENGAGE WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE MADE A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIR, BUT THE FAILURE RECURRED. THE BRAKE PEDAL WAS HARD TO DEPRESS AND SLOW TO RESPOND WHEN APPLIED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed Jul 18, 201635,400 milesUT

FROM THE FORD RECALL NOTICE 16S24 "BRAKE FUNCTION IN THE REAR WHEELS IS UNAFFECTED BY THIS CONDITION". WRONG! I EXPERIENCED THE LOW BRAKE FLUID WARNING MESSAGE AND THE MASTER CYLINDER RESERVOIR IS ALSO THE SOURCE FOR THE REAR BRAKES. IN MY CASE, I HAD COMPLETE BRAKE FAILURE, PEDAL TO THE FLOORBOARD. BACKING OUT OF THE GARAGE TO TAKE THE TRUCK TO THE DEALER, IT WOULD NOT STOP AT ENGINE IDLE SPEED AND BROKE THE REAR VIEW MIRROR ON THE GARAGE DOOR OPENING. I AM HAVING THE TRUCK TOWED TO THE DEALER. HATE TO THINK OF WHAT WOULD HAVE HAPPENED HAD I GOTTEN ON THE ROAD. THE RECALL NOTICE DOWNPLAYS THE SEVERITY OF THE CONDITION AND THIS IS UNACCEPTABLE. I CHECKED YES ON THE CRASH QUESTION BECAUSE OF THE COLLISION WITH THE GARAGE DOOR OPENING.

Service Brakes
Filed Jul 18, 201649,179 milesKY

ON JULY 7 2013 I EXPERIENCED A COMPLETE BRAKE FAILURE WHILE DRIVING ON A MAJOR STATE ROUTE. I WAS ABLE TO GET MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THEY EXPLAINED THAT THE REPAIR WAS NOT UNDER WARRANTY. UPON FURTHER INVESTIGATION I DISCOVERED THAT THERE WAS A RECALL FOR THE EXACT PROBLEM THAT MY VEHICLE EXPERIENCED. WHEN I CALLED THIS TO THE DEALERS ATTENTION, THE SAID MY VEHICLE WAS NOT PART OF THIS RECALL. THIS VEHICLE HAS LESS THAN 50,000 MILES AND COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT HAD I NOT KNOWN HOW TO CONTROL A VEHICLE WITH NO BRAKES. I'D LIKE A REFUND IN FULL OF $572.48 THAT THE DEALER CHARGED ME FOR THE REPAIR.

Service Brakes
Filed Jul 18, 201673,000 milesTX

I HAD COMPLETE BRAKE FAILURE. MASTER CYLINDER LEAKED INTO THE BOOSTER. I THOUGHT IT WOULD BE PART OF THE EXISTING RECALL, BUT MY BUILD DATE OF 10/2012 WAS NOT INCLUDED.

Unknown or Other
Filed Jul 17, 2016IL

THIS IS A LARIAT MODEL F-150 WITH LESS THAN 36K MILES. THE EVAPORATOR IS LEAKING AND REQUIRES THE COMPLETE DASHBOARD TO BE PULLED IN ORDER TO REPLACE THE EVAPORATOR AT A COST OF $1,700.THIS POOR DESIGN ALONG WITH POOR PRODUCTION SHOULD BE COVERED BY FORD DUE TO MODEL TYPE AND AMOUNT OF MILES.

Unknown or Other
Filed Jul 15, 201621,000 milesLA

EXPLODING DRIVER SIDE POWER REAR WINDOW THAT IS TINTED AND DEFROST ACCESSORY, WHILE DRIVING 45 MPH.

Service Brakes
Filed Jul 11, 201645,650 milesVA

WHILE DRIVING THE VEHICLE THE LOW BRAKE FLUID LIGHT CAME ON AND THEN IMMEDIATELY AFTER THE LIGHT ILLUMINATED THE TRUCK EXPERIENCED A COMPLETE BRAKE FAILURE. MY FOOT WENT ALL THE WAY DOWN TO THE FLOORBOARD WHILE PRESSING THE BRAKES. THE MASTER CYLINDER WAS COMPLETELY EMPTY WHEN WE PARKED THE VEHICLE. WE REPLACED THE BRAKE FLUID BACK INTO THE MASTER CYLINDER AND WITHIN TWO MINUTES OF PUMPING THE BRAKES THE MASTER CYLINDER WAS EMPTY AND THE LOW BRAKE FLUID LEVEL LIGHT CAME ON AGAIN. WE INVESTIGATED UNDER THE VEHICLE BUT COULD NOT FIND ANY SIGN OF THE BRAKE FLUID LEAKING UNDER THE TRUCK. WE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND BROUGHT IT TO THE FORD DEALERSHIP.

Steering
Filed Jul 11, 201670,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD F-150. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Jul 11, 201666,521 milesAZ

N JUNE 20, 2016 MY WIFE AND I WERE DRIVING AT 65 MPH ON U.S. 60 IN MO WHEN THE ENGINE ON MY 2013 F150 VIN ECOBOOST JUST QUIT. IT WAS A DANGEROUS SITUATION IN TRAFFIC. WE WERE ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS TOWED TO WEHR FORD IN MOUNTAIN GROVE, MO WHERE IT WAS DIAGNOSED AS A DEFECTIVE THROTTLE BODY. THE SERVICE MANAGER SAID THERE HAD BEEN A RASH OF DEFECTIVE THROTTLE BODIES AND AT LEAST 2000 WERE ON BACK ORDER ACROSS THE COUNTRY. HE POINTED OUT ANOTHER VEHICLE ON HIS LOT WHICH HAD BEEN THERE FOR TWO WEEKS WAITING FOR ONE. HE SAID HE COULD GET A USED ONE FROM A WRECKING YARD. SINCE WE LIVE IN AZ AND HAD TO GET HOME WE SAID OK. THIS IS A DANGEROUS ISSUE AND FORD SHOULD HAVE A RECALL ON THESE.

Service Brakes
Filed Jul 7, 201617,500 milesTN

ECO BOOST BRAKE RECALL. LOST ALL BRAKING WITH NO WARNING ON FREEWAY. NO ACCIDENT OR INJURY.

Power Train
Filed Jul 7, 201666,700 milesMO

WHILE DRIVING THE VEHICLE AT 50MPH THE TRUCK SUDDENLY SHIFTED FROM 5TH GEAR TO 1ST GEAR CAUSING THE REAR WHEELS TO LOOSE TRACTION AND LOSS OF CONTROL INTO ON COMING CARS IN A TURN LANE. AFTER A FEW SECONDS NOTICING THE RPM'S REACHED 6800 THE TRUCK SHIFTED TO 3RD GEAR AND I WAS ABLE TO AVOID IMPACT. NO TROUBLE LIGHTS OR ANY INDICATIONS WERE GIVEN. I'M FILING A COMPLAINT TO SEE IF ANY OTHER OWNERS OF THIS YEAR TRUCK ARE HAVING THIS PROBLEM. THERE IS A RECALL 16S19 FOR 2011-2012 FORD TRUCKS BUT WHEN ASKING FORD ABOUT MY 2013 DOING THE SAME THING I GET SHUNNED. THE DAMAGE CAUSED BY THE DOWN SHIFT HAS RESULTED IN THE TRUCK NEEDING A COMPLETE NEW TRANSMISSION WHICH WAS STATED BY FORD'S FIELD SERVICE REP. MY TRUCK HAS BEEN SITTING AT THE DEALER SINCE APRIL 18TH AND IS STILL NOT DRIVABLE AFTER 2 DIFFERENT ATTEMPTS TO FIXING THE PROBLEM.

Steering
Filed Jul 7, 201646,000 milesIL

AT TIMES WHEN TURNING LEFT THE POWER STEERING WILL JUST STOP. HAVE TO FORCE IT BACK TO CENTER. SOMETIMES DRIFTS TO LEFT ALSO. THIS IS COVERED BY A RECALL FOR 2014 BUT NOT 2013 AND THEY USE THE SAME PARTS.

Steering
Filed Jul 7, 201667,000 milesPA

POWER STEERING MADE A GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED FULLY TO THE LEFT. A WARNING REGARDING THE STABILITRACK SYSTEM APPEARED ON THE DASH. SUBSEQUENTLY WHILE I WAS DRIVING ON A STREET POWER STEERING ASSIST STOPPED, RESULTING IN VERY DIFFICULT STEERING. MY MECHANIC SCANNED THE COMPUTER AND FOUND THAT THE STEERING ANGLE SENSOR FAILED.

Electrical System
Filed Jul 5, 201613,500 milesMA

REAR WINDOW DOES NOT OPEN AND REAR-DEFROST NO LONGER WORKS. POTENTIAL FOR THE REAR WINDOW TO EXPLODE BECAUSE OF THE ELECTRICAL PROBLEM. SERVICE BULLETIN NO. ASI-32259, FORD REPORTS, 'A POWER SLIDING REAR WINDOW, ON SOME VEHICLES, MAY EXPERIENCE A POSSIBLE INOPERATIVE REAR-WINDOW DEFROST. (MODELS 2010-2013 F-150.)

Service Brakes
Filed Jul 1, 201626,500 milesNJ

VEHICLE STATIONARY IN PARKING LOT, NO BRAKES, FRONT OR REAR, HAD IT TOWED JUNE 16, 2016, LOOKED AT IN FREEHOLD FORD, FREEHOLD, NEW JERSEY, DIAGNOSED FRIDAY JUNE 17, 2016, NO BRAKES, NO PARTS NO ANSWERS AS TO WHEN IT WILL BE REPAIRED, NO LOANER VEHICLE, NO HELP, TODAY IS JULY 1, 2016 ONLY ANSWER IS FROM FORD CENTRAL JERSEY CUSTOMER SERVICE REP MS. AUNA LOCHLAN 866-631-3788 XTN 77798 IS THAT LETTERS ARE GOING OUT JULY 11, 2016 ON THE RECALL AND WE DON'T HAVE PARTS. SO I HAVE NO VEHICLE, NO ANSWERS!

Air Bags
Filed Jun 29, 201644,434 milesMD

FOR UNKNOWN REASON, AIRBAG LIGHT CAME ON. CLICKING BOTH FRONT SEATBELTS DOES NOT TURN OFF. MILEAGE ON TRUCK 44434.

Service Brakes
Filed Jun 28, 201611,000 milesNV

I DROVE THE VEHICLE TO THE STORE THIS MORNING AND THERE WAS NO PROBLEM WITH THE BRAKES. WHEN I LEFT THE STORE AND STARTED THE VEHICLE I GOT A MESSAGE THAT SAID BRAKE FLUID IS LOW AND WHEN I PRESSED THE BRAKE IT WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO STOP THE VEHICLE FROM MOVING AS I WAS ATTEMPTING TO BACK OUT OF A PARKING SPACE. I GOT IT TO STOP HOWEVER WHEN I PRESSED THE BRAKE AGAIN IT WENT STRAIGHT TO THE FLOOR AGAIN. I THEN TURNED THE VEHICLE OFF AND CALLED FOR ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP (IT ONLY HAS 11000 MILES ON IT) AND THEY ADVISED ME THAT THE MASTER CYLINDER WAS DEFECTIVE AND WAS LEAKING FLUID INTO THE BRAKE BOOSTER.

Engine
Filed Jun 27, 201690,000 milesUT

MY 2013 F150 ECO BOOST STARTED CUTTING OUT WHILE DRIVING HOME, THE WRENCH ILLUMINATED THEN THE CHECK ENGINE AS THE ENGINE COMPLETELY SHUT DOWN. IF I WOULD OF BEEN ON THE FREEWAY OR PULLING SOMETHING I WOULD'VE BEEN DEAD. AFTER COASTING OFF THE ROAD. I WAS ABLE TO GET IT TO RESTART, BUT THE CHECK ENGINE LIGHT STAYED ON AND WAS CUTTING OUT. I ONLY HAD TO GO 2 MILES TO GET HOME. I TOOK IT TO THE FORD DEALERSHIP DUE TO THE MILEAGE IT WASN'T COVERED, BUT IT WAS THE THROTTLE BODY THAT HAD TO BE REPLACED. AFTER DOING SOME RESEARCH FORD HAD RECALLED THIS ON A FEW VEHICLES, BUT NOT THIS ONE YET. IT IS VERY DANGEROUS TO HAVE IT JUST SHUT THE ENGINE OFF ON YOU. IF YOU'RE IN TRAFFIC OR PULLING THERE WOULD BE A SEVERE PROBLEM. I'M STILL CONCERNED WHEN I PULL. I HOPE THAT FORD RECALLS THIS!!!

Steering
Filed Jun 26, 201636,500 milesNV

RECEIVED POWER STEERING ASSIST FAULT AND WAS UNABLE TO TURN VEHICLE. SEARCHING ONLINE FORD HAS RECALLED OLDER MODELS OF THE F150 BUT THERE ARE NUMEROUS COMPLAINTS OF THIS HAPPENING ON SEVERAL FORD MODELS. THIS IS A SERIOUS, SERIOUS SAFETY ISSUE. FURTHER FORD IS SCREWING CUSTOMERS OVER BY NOT RECALLING THESE VEHICLES AND MAKING CUSTOMERS REPLACE THE ENTIRE STEERING RACK AT A COST OF ALMOST $2000.00 AT MINIMUM THIS SHOULD BE INCLUDED IN EXTENDED WARRANTIES WHICH IT IS NOT. VEHICLE WAS REVERSING OUT OF MY GARAGE WHEN THE FAULT OCCURRED AND IT CANNOT BE RESET. THE VEHICLE IS NOW INOPERABLE.

Power Train
Filed Jun 25, 2016104,100 milesGA

THROTTLE WAS COMPLETELY LOST. TRUCK WOULD ONLY RUN AROUND 5 MPH MAXIMUM. WOULD NOT TAKE THROTTLE AT ALL. THIS IS A VERY DANGEROUS CONDITION WHEN IN A HIGH TRAFFIC AND MULTI LANE SETTING WHERE ALL THE OTHER VEHICLES ARE RUNNING AT HIGH SPEEDS. IT IS ALSO VERY DANGEROUS WHEN PULLING A 7000 LB TRAILER WITH NO OR EXTREMELY LIMITED PULL OFFS FOR EMERGENCIES SUCH AS THIS. IT CREATES A VERY REAL POSSIBILITY OF DEATH. THIS OCCURRED ON A LOCAL ROAD IN FITZGERALD, GA TRAVELING STRAIGHT WITH LIGHT TRAFFIC CONDITIONS FORTUNATELY. I DROVE THE TRUCK IN TO FITZGERALD FORD FROM ABOUT 3 TO 4 MILES AWAY AT THE ABOVE MENTIONED SPEED. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY, AND IT WAS REPLACED AT A COST TO ME OF $248.12. MY WIFE'S CAR ALSO HAD THIS PROBLEM WITH THE EXACT SAME PART. IT WAS REPLACED BY THE SAME DEALERSHIP AND PAID FOR BY US. MY WIFE [XXX] SUBSEQUENTLY RECEIVED CORRESPONDENCE FROM FORD THAT INDICATED THE THROTTLE BODY WARRANTY HAD BEEN EXTENDED, AND THAT COST THAT WE PREVIOUSLY PAID WAS REFUNDED TO US. HER CAR WHICH WE STILL OWN IS A 2010 FORD FUSION SEL. THE VIN IS [XXX]. THE INCIDENT WITH MY TRUCK OCCURRED YESTERDAY, JUNE 24, 2016. THE DIAGNOSIS, REPAIR AND PAYMENT FOR THE REPAIR ALSO TOOK PLACE YESTERDAY. IS THERE ANY DIFFERENCE BETWEEN THE EXTENSION OF THE CAR THROTTLE BODY WARRANTY AND THE TRUCK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jun 22, 201650,000 milesNC

I WAS PARKED ON A INCLINE WITH THE ENGINE OFF AND THE TRANSMISSION IN DRIVE. I WENT TO STEP OUT OF THE VEHICLE WHEN IT STARTED TO ROLL BACKWARDS. THE TRUCK WAS ROLLING BACKWARDS AND THE DOOR WAS PUSHING ME DOWN THE HILL WITH IT. LUCKILY I WAS ABLE TO GET BACK IN THE TRUCK AND STOP THE VEHICLE. ANOTHER TIME I WAS PARKED IN A PARKING LOT WITH THE ENGINE OFF AND THE TRANSMISSION IN DRIVE AND AFTER AWHILE THE VEHICLE STARTED TO ROLL FORWARD. AFTER BOTH INCIDENTS I ASKED MY FORD DEALER AND THEY STATED THAT IT WAS NORMAL FOR THE TRUCK TO ROLL WHEN THE TRANSMISSION WAS IN DRIVE. THE FIRST TIME I COULD'VE BEEN SERIOUSLY HURT AND THE SECOND TIME SOMEONE IN THE PARKING LOT COULD'VE BEEN SERIOUSLY HURT.

Unknown or Other
Filed Jun 21, 201652,000 milesIL

FORD F-150 BRAKE FAILURE WAS DRIVING ON SUNDAY AND HAD A COMPLETE BRAKE FAILURE WITH NO ELECTRONIC WARNING, WARNING LIGHT FOR LOW BRAKE FLUID CAME ON AFTER FAILURE. WAS TRAVELING ABOUT 35 MPH ON A CITY STREET AT TIME PUSHED PEDAL ALL THE WAY TO FLOOR WITH LITTLE RESPONSE BY BRAKIN SYSTEM. HAD TO USE PARKING BRAKE TO STOP CAR, EXTREMELY SCARY BC I HAD KIDS IN CAR.

Engine
Filed Jun 20, 201634,000 milesFL

THREE TIMES OVER A 2 YEAR PERIOD I HAVE STARTED TO PASS SLOW MOVING VEHICLES ON TWO LANE HIGHWAYS AND THE ENGINE STARTED TO DIE AND THE VEHICLE ENGINE LIGHT STARTED FLASHING.

Electrical System
Filed Jun 20, 201650,000 milesME

BATTERY WARNING LIGHT COMES. HEAD LIGHTS, INTERIOR LIGHTS, AND INSTRUMENT PANEL LIGHTS SURGE. BATTERY IS DEAD THE NEXT MORNING WHEN I GO TO START MY TRUCK. BE TO FOUR GARAGES TWO WHERE FORD CERTIFIED GARAGES.

Engine
Filed Jun 16, 201678,987 milesWV

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH AND PASSING ANOTHER VEHICLE, THERE WAS HESITATION AND A RAPID REDUCTION IN ENGINE POWER AS THE WARNING INDICATOR ILLUMINATED. THREE MINUTES LATER, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ECOBOOSTER ENGINE CAC DETECTOR SHIELD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,987.

Engine
Filed Jun 16, 201672,000 milesNM

LOSE POWER ON ACCELERATION WHILE PASSING ON THE HIGHWAY SUDDEN LOST OF POWER AND ENGINE FAIL SHACKING TYPE OF FEEL NOT NOISE OR WARNING BEFORE EVENTS

Air Bags
Filed Jun 15, 201673,500 milesSC

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING OVER UNEVEN TERRAIN, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE LIGHT WOULD NOT DIM UNLESS THE CONTACT CONNECTED THE SEAT BELT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.

Engine
Filed Jun 15, 201687,000 milesNE

THROTTLE BODY FAILED ON MY PICKUP WHILE DRIVING. WENT INTO LIMP MODE AND ENGINE WOULDN'T REV UP. HAD TO SHUT OFF AND RESTART MULTIPLE TIMES IN ORDER TO MAKE IT TO THE SHOP. SCANNED IT AND HAD CODE P2112 THROTTLE BODY STUCK CLOSED. REPLACED THROTTLE BODY AND SEEMS TO BE OK NOW. GLAD I WAS JUST PUTTING ALONG WHEN IT HAPPENED OR IT COULD HAVE BEEN A DISASTER.

Power Train
Filed Jun 9, 201649,060 milesAZ

WHEN I TURN ON AND PLACE THE TRUCK IN DRIVE, MY STEERING WHEEL LOCKS UP TO WHERE I CANT USE STEERING WHEEL, I GET A ERROR ON DASH STATING "ASSIST POWER STEERING FAILURE. I PLACE TRUCK IN PARK AND TURN VEHICLE OFF, AND RESTART AND PROBLEM SEEMS FINE, UNTIL STEERING WHEEL LOCKS UP WHILE DRIVING AND I GET THIS SAME ERROR. FORD DEALER IS CHARGING ME $2000 TO FIX THIS PROBLEM. THIS COULD CAUSE A MAJOR CRASH. I BELIEVE FORD SHOULD HAVE THIS RECALLED AND PAY FOR THIS.

Engine
Filed Jun 9, 201678,000 milesWV

I WANTED TO MAKE YOUR OFFICE AWARE AND SEEK ANY ASSISTANCE YOU MAY BE ABLE TO OFFER REGARDING A SAFETY ISSUE WITH THE FORD ECOBOOST ENGINE FOUND IN MANY TRUCKS IN OUR STATE. RECENTLY I WAS DRIVING ON A TWO LANE ROAD AND ENDED UP BEHIND A SLOW MOVING TRACTOR TRAILER. WHEN GETTING TO A PROPER PASSING ZONE, I ACCELERATED TO PASS THE VEHICLE. JUST ABOUT THE TIME I WAS ALONGSIDE IT, MY TRUCK (A 2013 F150 ECOBOOS WITH ABOUT 78K MILES) STARTED SHUDDERING, A CHECK ENGINE LIGHT CAME ON AND IT DRASTICALLY REDUCED POWER ALMOST CAUSING AN ACCIDENT WHEN ANOTHER VEHICLE WAS APPROACHING FROM THE OTHER DIRECTION (THIS TOOK SEVERAL SECONDS - THE PASSING ZONE WAS ENTIRELY CLEAR WHEN I STARTED THE MANEUVER). I TOOK MY VEHICLE TO A LOCAL DEALER FOR REPAIRS ONLY TO FIND OUT THAT IT WAS FROM A MANUFACTURER DEFECT AFFECTING CONDENSATION IN THE COOLING UNIT OF THE TURBOS. FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB-14-0017) REGARDING THE ISSUE BUT NO RECALLS MADE NOR ANY CUSTOMER NOTIFICATIONS SENT OUT. I HAVE NOTIFIED FORD AND REQUESTED 1) THEY REIMBURSE THE COST OF REPAIRS; 2) ISSUE AN IMMEDIATE RECALL FOR THIS MAJOR SAFETY DEFECT; AND 3) IMMEDIATELY NOTIFY OWNERS OF THEIR PRODUCT AS TO THE POSSIBLE SAFETY HAZARD THAT COULD OCCUR WHEN PUTTING THE ENGINE UNDER A HEAVY RPM LOAD. ADDITIONALLY, I AM ASKING IF YOUR OFFICE CAN FOLLOW UP WITH THIS REQUEST TO ENSURE THAT SOMEONE DOESN'T ENCOUNTER THE SAME BAD SITUATION OR WORSE. THIS WAS A POTENTIAL FATALITY SITUATION THAT COULD HAVE BEEN AVOIDED. T

Service Brakes
Filed Jun 8, 201642,000 milesTX

AS I CAME BACK FROM DROPPING OF THE KIDS AT SCHOOL, 06 JUNE, I WAS DRIVING INTO THE HOUSE COMPLEX WHEN THE BREAKS FAILED. THE TRUCK WOULD NOT STOP. I USED THE EMERGENCY BREAK TO SLOW DOWN THE VEHICLE. ONCE I STOPPED I THEN PROCEEDED TO DRIVE THE VEHICLE TO MY DRIVE WAY USING THE EMERGENCY BREAK. I WAS LUCKY IT WAS NOT BUSY. I CONTACT FORD TO SEE ABOUT THE PROBLEM. WAS TOLD THE RECALL WAS NOT GOING TO COME OUT TILL JULY. FORD GOT ME IN CONTACT WITH THE NEAREST DEALERSHIP, VIVA FORD, TO MAKE ARRANGEMENTS TO PICK UP THE TRUCK ON 07 JUNE. THE PROBLEM IS THE FLUID LEAKS INTO THE MASTER CYLINDER. I WAS TOLD BY THE DEALERSHIP THAT FORD DOES NOT COVER RENTALS. THAT THE DEALERSHIP WILL TRY TO HELP ME WITH A LOANER. NOW I'M STUCK WITH NO VEHICLE, MISSED A DAY OF WORK AND STILL HAVE TO WAIT IF A LOANER VEHICLE COMES AVAILABLE.

Engine
Filed Jun 7, 201637,000 milesTX

VEHICLE RUNS GREAT MOST OF THE TIME, BUT WHEN DRIVING AT HIGHWAY SPEEDS FOR A COUPLE OF HOURS IN THE RAIN, SNOW, HUMID OR MISTING CONDITIONS, THE TRUCK WILL SOMETIMES LOOSE POWER AND START SHAKING/STUTTERING WHEN ACCELERATING TO PASS ANOTHER VEHICLE, OR WHEN CLIMBING A HILL. MOST OF TIME, IT IS A VERY SLIGHT SHUDDER BUT WHEN UNDER HEAVY THROTTLE, THE ENGINE WILL START CUTTING OUT, LOOSE POWER AND SPEED, AND THE CHECK ENGINE LIGHT WILL START FLASHING. WHEN THIS HAPPENS, I WILL HAVE TO PULL OVER TO THE SLOWER LANE OF TRAFFIC, OR ONTO THE SHOULDER. AFTER ABOUT 30 SECONDS THE CHECK ENGINE LIGHT WILL EITHER GO OUT, OR COME ON SOLID. IT IS VERY FRIGHTENING WHEN THIS HAPPENS BUT IT HAS HAPPENED ENOUGH TIMES THAT I ALMOST EXPECT IT WHEN THE CONDITIONS ARE RIGHT FOR IT TO OCCUR. I HAVE TAKEN IT INTO VARIOUS FORD DEALERSHIPS AS I AM USUALLY OUT OF TOWN ON VACATION WHEN IT HAPPENS. THEY HAVE APPLIED ALL THE TSB'S RECOMMENDED BY FORD MOTOR, BUT OBVIOSITY THEY CAN'T RECREATE THE ISSUE ON DEMAND AND APPARENTLY CAN'T CORRECT IT. THIS IS A VERY DANGEROUS ISSUE AND I WOULD SUPPORT A TOTAL RECALL OF ALL ECOBOOST VEHICLES UNTIL CORRECTED.

Steering
Filed Jun 7, 201638,000 milesGA

THE SERVICE ADVANCE TRAC LIGHT CAME ON WHEN I STARTED UP MY TRUCK FOR THE DAY. I LOST ALL POWER STEERING CONTROL AND THE BLINKERS STOPPED WORKING. MY TRUCK IS A 2013 F-150 WITH ONLY 38,000 MILES. THIS IS A SERIOUS SAFETY PROBLEM THAT FORD KNOWS ABOUT AND YOU, THE NHTSA KNOWS ABOUT THE PROBLEM. IT IS TIME THAT SOMETHING IS DONE ABOUT THIS SAFETY PROBLEM. IS EVERYBODY GOING TO WAIT LIKE GM DID UNTIL THERE ARE MULTIPLE FATALITIES BEFORE THIS IS ADDRESSED? DO SOMETHING!

Service Brakes
Filed Jun 7, 20169,712 milesCA

ON 6/5/2016 THE LOW BRAKE FLUID WARNING LIGHT CAME ON AND THE BRAKE FLUID RESERVOIR WAS EMPTY. WE WERE NEAR HAROLD FORD IN SACRAMENTO, CA, SO WE DROPPED THE TRUCK OFF FOR REPAIR. ON 6/6/2016, THE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED.

Power Train
Filed Jun 6, 201642,000 milesNC

WHILE ACCELERATING TO MERGE INTO TRAFFIC ON THE INTERSTATE THE TRUCK SHUTTERED VIOLENTLY AND LOST ALL POWER TO THE DRIVE TRAIN. MOTOR WAS STILL RUNNING BUT TRANSMISSION WOULD NOT ENGAGE FOR APPROXIMATELY 10-15 SECONDS. TAPPED ACCELERATOR 2 TIMES AND MOTOR WOULD REV UP BUT TRANSMISSION DID NOT ENGAGE AGAIN UNTIL THIRD ATTEMPT. I HAVE MY TRUCK SERVICED REGULARLY, THIS IS NOT A LOW TRANSMISSION FLUID ISSUE AND SEEMS TO BE THE SAME ISSUE REPORTED BY OTHER F150 OWNERS ACROSS THE COUNTRY. THIS IS A SAFETY ISSUE, I WAS ALMOST HIT IN THE REAR AFTER THIS HAPPENED. THE SERVICE LIGHT CAME ON WHEN THIS ISSUE OCCURRED; HOWEVER, AFTER GOING TO THE DEALER AND SHUTTING THE ENGINE OFF THE SERVICE LIGHT DID NOT REAPPEAR WHEN STARTED AGAIN.

Service BrakesCrash
Filed Jun 6, 201635,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

Service Brakes
Filed Jun 2, 201640,000 milesNV

THERE IS AN UN-NORMAL VIBRATION WHEN APPLYING BRAKES. I THINK THE ROTORS ARE BAD.

Service Brakes
Filed Jun 1, 201636,682 milesMD

FORD BRAKE RECALL # 16V345 I WANT TO REPORT THAT THE DAY AFTER I RECEIVED YOUR WARNING NOTICE, MY BRAKE'S FAILED. I WAS LUCKY THAT IT HAPPENED WHILE I WAS BACKING OUT OF A PARKING SPACE AT 2 MPH AND NOT ON I-95 IN HEAVY TRAFFIC DOING 65 MPH AND TOWING A CAMPER. I HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY TOLD ME THAT THEY DID NOT HAVE A RECALL NOTICE ON MY VEHICLE YET. HOWEVER, BECAUSE THEY HAD JUST DONE A COMPLETE BRAKE OVERHAUL ON IT IN MARCH, THEY ONLY CHARGED ME A $ 100.00 DEDUCTIBLE. THEY DID SAY THAT IF I RECEIVED A RECALL NOTICE FROM FORD, I COULD ASK FOR A REFUND OF THE DEDUCTIBLE. I HAVE ATTACHED THE INVOICES FROM BOTH TRANSACTIONS. I WOULD LIKE TO HEAR MORE FROM YOU REGARDING THIS AND ANY MORE RECALLS ON MY VEHICLE

Service Brakes
Filed May 31, 201642,000 milesFL

IN ALL BRAKING SCENARIOS, BE IT FROM 55MPH+ TO 0 OR JUST A PARTIAL SLOW DOWN THE TRUCK BEGINS TO SHAKE AND SHIMMY VIGOROUSLY. IT AFFECTS STEERING, STOPPING DISTANCE AND IS EXTREMELY UNSAFE. THE ISSUE IS AT ITS PEAK WHEN COMING TO A COMPLETE STOP AT ANY RED LIGHT OR TRYING TO BRAKE AND TURN AT THE SAME TIME. ISSUE WAS DIAGNOSED AND SEEMS TO BE A DEFECT IN FORD ROTORS AS THE BRAKE PADS ARE OVER 80% AS STATED BY A FORD REPRESENTATIVE.

Service Brakes
Filed May 27, 2016IA

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED AND THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES). THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford F-150 → · Every F-150 year → · How the figures are calculated →