2013 Ford F-150 complaints

DRIVING OFF A FREEWAY OFF RAMP AND TRANSMISSION ABRUPTLY CHANGES TO 1ST GEAR LOCKING UP REAR TIRES UNTIL I CAME TO A COMPLETE STOP.

MY CAR HAS OPEN RECALL SINCE FEB 2019, NO REMEDY STILL TO GET IT FIXED. I CANT DRIVE UNDAFE CAR, FORD NIT WILLING TO BUY IT BACK. IN MARCH I WAS GOING DOWN THE HILL AND CAR WAS IN FRONT IF ME, I ASSUME I WOULD BE ABLE TO STOP IF IT HAD NO ISSUES BUT I THINK THE TRANSMISSION SLIPPED AND IT WENT OUT OF VONTROL FOR A SECOND

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING IN FIRST GEAR, THE VEHICLE FAILED TO CHANGE GEARS AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. ON SEVERAL OCCASIONS, THE FAILURE OCCURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEVIN POWELL'S FOOTHILL FORD (LOCATED AT 3220 COOK SCHOOL RD, PILOT MOUNTAIN, NC 27041, (336) 368-2239) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. PARTS DISTRIBUTION DISCONNECT.

MY POWER STEERING WENT OUT GOING DOWN THE ROAD ALMOST PULLED THE TRUCK OUT OF THE ROAD. ALMOST CAUSED ME TO CRASH

RECALL 19S07: RECALL DESCRIPTION: ON YOUR VEHICLE, AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR. RISK TO SAFETY: AN UNINTENDED DOWNSHIFT INTO FIRST GEAR CAN CAUSE AN ABRUPT WHEEL SPEED REDUCTION, WHICH COULD CAUSE THE REAR TIRES TO SLIDE UNTIL THE VEHICLE SPEED SLOWS DOWN. THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY PROGRAM: FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPROGRAM THE POWERTRAIN CONTROL MODULE WITH SOFTWARE THAT WILL PREVENT AN UNINTENDED DOWNSHIFT INTO FIRST GEAR IN THE EVENT OF AN INTERMITTENT OSS FAILURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR). F-150 3.5L, 5.0L, AND 6.2L VEHICLES: FORD MOTOR COMPANY IS WORKING AS QUICKLY AS POSSIBLE TO DEVELOP THE SOFTWARE FOR THIS REPAIR. WHEN THE SOFTWARE BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE (PARTS AND LABOR). THE SOFTWARE IS ANTICIPATED TO BE AVAILABLE BY LATE 2ND QUARTER, 2019. STATUS: 11 - RECALL INCOMPLETE MY VEHICLE SHIFTED INTO 1ST GEAR WHILE TRAVELING 70 MPH AND TOWING A BOAT. THIS NEARLY CAUSED A ACCIDENT WHICH WOULD HAVE RESULTED IN DEADLY CONSEQUENCES. I TOOK IT TO THE FORD DEALERSHIP AND THEY HAVE QUOTED ME $5136.51 TO FIX THE DAMAGES DUE TO FORDS SOFTWARE ISSUE. IT HAS DAMAGED THE TRANSMISSION AND THEY ARE REFUSING TO FIX IT.

UNEXPECTEDLY DOWNSHIFTING INTO FIRST GEAR WHEN AT SPEEDS OF 40 MPH. THEN SUDDEN UPSHIFT TO FOURTH THAN IN LIMB MODE. FOUND ALSO THAT THE TRANSMISSION QUICK CONNECT WAS LEAKING AND LOST ALL TRANSMISSION FLUID AND NO WARNING LIGHTS TO LET ME KNOW THAT ALL THE FLUID WAS MISSING. FORD TOLD ME THAT I REQUIRED A NEW TRANSMISSION BUT IT TOOK THEM A WEEK TO NOTICE THAT TRANSMISSION FLUID WAS MISSING. THEY TOLD ME THAT THEY TIGHTEN UP THE QUICK CONNECT AND THE LEAK MAY STOP. WELL, A DAY LATER STILL HAVE THE PROBLEM OF UPSHIFTING AND DOWNSHIFT AT 3RD TO FOURTH. ALL THE FLUID WAS MISSING AGAIN NO WARNING LIGHTS. I REPLACE LINES AND FUILD AND THE UPSHIFT AND DOWN SHIFT IS GONE BUT NOW HAVE GRINDING OF THE THRID AND FOURTH GEAR.

TL* THE CONTACT OWNS A 2013 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. DARCARS FORD LANHAM (LOCATED AT 9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) WAS RECEIVED. SANTA MARGARITA FORD (30031 SANTA MARGARITA PKWY, RANCHO SANTA MARGARITA, CA) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE PART FOR THE RECALL WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR THE REPAIR COULD BE GIVEN. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURES LISTED IN THE RECALL, WHICH INCLUDED UNEXPECTED DOWNSHIFTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING ON THE FREEWAY IN THE FAST LANE. SUDDENLY THE WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT CAME ON, AND THE CAR EXPERIENCED WHAT APPEARED TO BE A TOTAL LOSS OF ENGINE POWER. I PLACED THE HAZARD LIGHTS ON AND WAS ABLE TO NAVIGATE TO THE SHOULDER, WITH 18 WHEELERS AND OTHER CARS TRYING TO REACT TO MY SUDDEN LOSS OF POWER AND SPEED. AFTER TURNING THE CAR OFF, AND RESTARTING IT, IT APPEARS OK TO PROCEED. THIS SAME INCIDENT HAS HAPPENED NOW 8 TIMES IN THE LAST FEW DAYS. I TOOK THE CAR INTO FORD AND THEY ARE CLAIMING IT'S AN ISSUE WITH THE THROTTLE BODY. I MENTIONED THAT I SEE A THROTTLE BODY RECALL FOR 2015-2016 F-150'S, BUT FORD IS DENYING THE ISSUE, INDICATING THERE IS NO RECALL FOR MY 2013. I FIND MANY COMPLAINTS IDENTICAL TO MINE FOR F-150'S EARLIER THAN 2015. THEY ALSO CLAIM FORD DENIES THE ISSUE AND REFUSES TO FIX THE PROBLEM. MOST ALSO REFERENCE CONCERN FOR A SIGNIFICANT SAFETY ISSUE, FEELING THAT FORD WILL ONLY FIX THIS ONCE PEOPLE DIE. I TOOK MY F-150 TO THE LOCAL FORD DEALER TODAY AND THEY VERIFIED IT WAS THE THROTTLE BODY, AND ARE CHARGING ME $650 TO FIX IT. I HAVE READ FROM OTHERS THAT THE COMPONENT USED TO FIX THE PROBLEM IS THE ORIGINAL FAULTY COMPONENT, SO THERE IS NO REASON TO FEEL THAT THE PROBLEM WILL NOT HAPPEN AGAIN EVENTUALLY. I HAVE EXPERIENCED FOUR TIMES ON THE FREEWAY AT 65MPH, AND SEVERAL TIMES ON CITY STREETS AT 30MPH. I WAS DRIVING STRAIGHT, NOT BRAKING.

MY VEHICLE EXPERIENCED A SUDDEN COMPLETE FAILURE OF ONE OF THE TRANSMISSION COOLER LINES JUST BEFORE THE QUICK DISCONNECT. THIS OCCURRED WHILE DRIVING UNDER NORMAL CONDITIONS AND UNDER ACCELERATION. THE FAILURE WAS UNEXPECTED AND ALLOWED A LARGE AMOUNT OF HOT TRANS OIL TO SPRAY ON THE HOT EXHAUST MANIFOLD AND TURBO CHARGER ON THE R SIDE OF THE ENGINE. THE AMOUNT OF WHITE SMOKE WAS ENOUGH TO STOP TRAFFIC BEHIND ME. OIL SPRAY WAS NOTICEABLE ON THE ENTIRETY OF MY TRUCK. PLEASE NOTE THIS IS A MAJOR RISK OF FIRE HAPPENING. THE VOLUME OF HOT TRANS FLUID COMBINED WITH HOT EXHAUST AND THE EVEN HOTTER TURBOS COULD EASILY IGNITE. ONLINE RESEARCH HAS SHOWN ME THAT THIS IS A VERY COMMON FAILURE ON THE F 150 TRUCKS IN THIS MODEL YEAR RANGE. THE FACT THAT THE DEALER HAD ALL LINES IN STOCK TELLS ME THIS IS FAIRLY COMMON. PLEASE NOTE THE ATTACHED PICTURE IS NOT MY ACTUAL FAILED LINE BUT THAT OF AN IDENTICAL FAILURE TO MINE FOUND ON THE INTERNET.

NOTICEABLE INCREASE IN SHIFTING TIMES AND IN SOME CASES SLIPPING/MISSING GEARS. THIS OCCURS ON HIGHWAY DRIVING AND REGULAR DRIVING AND MOST NOTICEABLE WHEN ATTEMPTING TO PASS A VEHICLE, INCREASE IN SPEED WHEN ENTERING THE HIGHWAY, OR WHEN CLIMBING A HILL AND THE VEHICLE DOWNSHIFTS. DECREASE OF POWER IS NOTICED WHEN STARTING AT A STOPPED POSITION AND A HESITATION. VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR MANUFACTURER RECALL 19S07 (HTTPS://WWW.NHTSA.GOV/RECALLS?VIN=1FTFW1ET6DKF[XXX]#VIN) AND I WAS TOLD THAT THEY RECEIVED NOTICE NOT TO REPROGRAM 2013 F150'S WITH A 3.5L ENGINE AND THAT NEW PROGRAMMING HAD TO BE DEVELOPED FOR THESE VEHICLES. I ALSO RECEIVED A NOTICE IN THE MAIL ABOUT AN ADDITIONAL RECALL FOR MY VEHICLE (NOT LISTED IN NHTSA) WHERE A SPEED SENSOR FAILURE MAY OCCUR WHICH REQUIRE REPLACEMENT OF THE TRANSMISSION (SEE ATTACHED). WHEN I'VE DESCRIBED THE PROBLEMS I'VE BEEN EXPERIENCING WITH MY VEHICLE TO THE FORD DEALERSHIP, I WAS TOLD THEY WERE NOT SYMPTOMS OF EITHER OF THE RECALLS AND WOULD NOT QUALIFY FOR REPAIR UNDER THE RECALLS. THE ISSUES WERE FIRST NOTICED AROUND MAY 16, 2019 AND HAVE BEEN NOTICED A NUMBER OF TIMES SINCE THEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN ACCELERATING TO MERGING ON TO THE HIGHWAY IN THE SUMMER THE PAST TWO YEARS I HAVE HAD THE TRUCK LOOSE POWER AND THE CHECK ENGINE LIGHT FLASH ON AND OFF TIL IT CLEARS ITSELF FOR ABOUT 30 TO 60 SECONDS AFTER LETTING OFF THE GAS. IF YOU TRY TO GIVE IT GAS IT SHAKES THE HOLE TRUCK, THIS CAUSES A DANGEROUS SITUATION WHEN MERGING ON THE HIGHWAY LUCKY I HAD ENOUGH MEDIAN TO GO IN TO AVOID A WRECK. SUMMER OF 2018 AND 2019

I ENGAGED 4X4 LOW TO PULL SOME ONE OUT OF THE MUD, HEARD A LOUD CLUNK AFTER MOVING FORWARD A FEW FEET. PULLED OUT THE CAR WHEN I PUT IT BACK INTO NEUTRAL SELECTED 2H AT A SLIGHT ROLL THE TRUCK LOST MOVEMENT. THE POP UP BOX WENT AWAY I PUT IT IN DRIVE WOULD NOT MOVE, TRIED REVERSE SAME THING. THE SPEEDOMETER WORKED AND THE GEAR SELECTION WORKED SAID I EVEN SHIFTED INTO SECOND GEAR. I HAD TO SHIFT BACK TO 4L SAME THING SHIFTED INTO 4H STARTED MOVING THEN BACK TO 2H. HAVE NOT EVEN TRIED 4L SINCE TRUCK ONLY HAD 61000 MILES

I RECEIVED NOTICE OF RECALL TO SCHEDULE REPAIR (SOFTWARE) UPGRADE. I CONTACTED THE DEALER SEVERAL TIMES TO ONLY BE TOLD TO KEEP CALLING BACK TO SEE IF THEY HAVE RECEIVED THE SOFTWARE UPGRADE FROM FORD. THEY SAID THERE IS NO PROBLEM WITH CONTINUING TO DRIVE THE TRUCK UNTIL THE PROBLEM IS REPAIRED.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE IS A RECALL FOR 2013 FORD F150 'S DOWN SHIFTING WHILE DRIVING. I CONTACTED FORD CORPORATION AND THEIR EXPLANATION IS. A FIX FOR THE ISSUE WILL NOT BE READY UNTIL THE SECOND QUARTER.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19C075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGGS AUTOMOTIVE (1901 S MAIN ST, FORT SCOTT, KS 66701, (620) 215-4881) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TRUCK WILL SOMETIMES JUST REFUSE TO GO AND WILL JUMP A LOT AND OTHER TIMES ALL OF A SUDDEN THE CHECK ENGINE LIGHT WILL COME AND THE SPEEDOMETER WILL STOP WORKING AND THIS CAN MAKE THE TRUCK JUMP A LOT. HAD TRUCK PUT ON COMPUTER AND IT COMES UP WITH SPEED SENSOR CODE.

I WAS ON MY WAY TO WORK AS A FIREFIGHTER FOR MY SHIFT WHEN WITH NO WARNING MY TRUCK WENT FROM HIGH GEAR STRAIGHT DOWN TO FIRST GEAR THEN TO PARK CAUSING SUDDEN STOP AND A MINOR ACCIDENT ON I275 CINCINNATTI THEN COMING HOME IT INSTANTLY WENT INTO PARK ON US ROUTE 50 CAUSING MY TRUCK TO GO OUT OF CONTROL AND SWERVED OVER INTO THE ONCOMING LANE ALMOST HITTING SOMEONE HEAD ON THEN COULD NOT MOVE THE TRUCK AS IT WAS STUCK IN PARK SITTING SIDEWAYS BETWEEN BOTH LANES I FINALLY WAS ABLE TO GET IT TO MOVE AGAIN BUT IT BARELY MOVED AS IT WAS IN HIGH GEAR STUCK THERE. I WAS ABLE TO BARELY REMOVE IT FROM THE ROAD AND HAD TO HAVE A TOW TRUCK RETRIEVE IT AND BRING IT TO MY HOUSE THIS IS A REAL SAFETY ISSUE THAT FORD IS NOT IN A HURRY TO FIX ON A RECALL ISSUE ON THE TRANSMISSIONS THEREFORE LEAVING ME WITHOUT A TRUCK OR VEHICLE TO DRIVE ALMOST HAD A SERIOUS CRASH TWICE NOW. PLUS MY TRANSMISSION IS COMPLETELY OUT OF MY TRUCK NOW NO MOVEMENT FOR ANY LOADING ETC.

DRIVING TRUCK ON A TWO LANE ROAD WHEN THE POWER STEERING SUDDENLY WENT OUT AS I WAS ROLLING UP TO THE STOP SIGN. I MANAGED TO CONTROL THE TRUCK AND GET IT TURNED AROUND AND BACK TO MY HOUSE WITHOUT PROBLEM, BUT COULD ONLY IMAGINE WHAT COULD HAVE HAPPENED HAD I BEEN ON THE INTERSTATE AT A HIGH RATE OF SPEED WHEN THIS HAPPENED. AFTER RESEARCH, I SAW THAT THIS WAS A KNOWN ISSUE AND THAT THERE HAVE BEEN SOME RECALLS BUT MY TRUCK WAS NOT ONE OF THEM. TOOK IT TO THE DEALERSHIP AND THEY REPAIRED IT FOR $2300. SAID THEY HAD TO REPLACE THE STEERING COLUMN. CALLED COMPLAINT LINE AT THE CORPORATE OFFICE AND THEY PAID $700 OF THE $2300 WHICH WE ARE GRATEFUL FOR, BUT STILL FEEL THAT IT SHOULD HAVE BEEN REPAIRED AS A RECALL ISSUE AND THEREFORE NO CHARGE TO US. THIS HAS BEEN A KNOWN ISSUE WITH THE STEERING IN FORD CARS AND TRUCKS FOR A NUMBER OF YEARS. THIS TRUCK IS A 2013 AND ONLY HAS 40,000 MILES ON IT. ONE WOULD NOT EXPECT SUCH AN EXPENSIVE REPAIR TO BE NECESSARY ON A TRUCK WITH SUCH LOW MILEAGE. AND SURELY A SAFETY HAZARD IF THIS HAD HAPPENED IN HEAVY TRAFFIC OR AT A HIGH RATE OF SPEED.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 53 MPH, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED FROM FIFTH TO FIRST GEAR, CAUSING THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD RAPIDLY SHIFT BETWEEN FOURTH AND THIRD GEARS, AND FIFTH AND SIXTH GEARS, WHICH CAUSED THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO FERRARIO FORD (2472 CORNING RD, ELMIRA, NY), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ALSO, THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE PARKING BRAKE WAS APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260) WHERE IT WAS DIAGNOSED THAT THE REAR MOST CUP SEAL IN THE BRAKE MASTER CYLINDER ROLLED, RESULTING IN LEAKING FROM THE BRAKE FLUID RESERVOIR IN THE BRAKE BOOSTER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-17958951-H8H4S3. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING, THE VEHICLE LOST POWER. THE WHEELS SEIZED, THE VEHICLE SLID, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED SAFELY TO THE ROAD SHOULDER. THE CONTACT HAD TO DRIVE THROUGH THE BACK STREETS TO AVOID TRAFFIC. THE VEHICLE WAS DRIVEN TO SUNRISE FORD (16005 VALLEY BLVD, FONTANA, CA 92335, (888) 629-1239), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN DRIVEN TO UPLAND FORD (555 W FOOTHILL BLVD, UPLAND, CA 91786, (909) 333-4242) WHERE IT WAS DIAGNOSED THAT A NEW MOTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING ON MAJOR HIGHWAY I LOST POWER TO MY 2013 F150 6.2L. I HAD A TRACTOR TRAILER ON MY RIGHT SIDE AND A JERK TAILGATING ME. I FINALLY MANAGED TO GET THE VEHICLE TO THE BREAKDOWN LANE. I REALLY THOUGHT I WAS GOING TO BE IN A MAJOR ACCIDENT.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GIRARD FORD (450 W THAMES ST, NORWICH, CT 06360, (860) 889-2601) WHERE IT WAS DIAGNOSED THAT THE FUSE WAS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS COVERED BY NHTSA ID NUMBER: 10074713/MANUFACTURER COMMUNICATION NUMBER: 15-0137 (ENGINE). THE FAILURE MILEAGE WAS 66,287.

HELLO, MY NAME IS [XXX] AND I JUST RECENTLY PURCHASED A 2013 FORD F-150 WITH 98,500 MILES 3 WEEKS AGO. I HAD JUST GOTTEN HOME FROM WORK AND I HAD TO TAKE MY GIRLFRIEND TO MEET SOMEONE. AS WE WERE PULLING OUT THE DRIVEWAY I NOTICED THAT ON THE GEAR INDICATOR IN THE GAUGE CLUSTER IT SHOWED I WAS IN 5TH GEAR, I TRIED TO ACCELERATE A LITTLE THINKING IT WAS A BUG IN THE CLUSTER BUT IT WAS ACTUALLY IN 5TH GEAR. I GOT TO THE END OF THE DRIVEWAY AND SHUT THE TRUCK OFF. I PROCEEDED TO START THE TRUCK BACK UP AND PULL OUT OF THE DRIVEWAY BECAUSE EVERYTHING HAD SEEMED LIKE IT WENT BACK TO NORMAL. ABOUT 5 MINUTES DOWN THE ROAD AS I WAS GOING 60 MPH THE TRUCK LOCKED UP THE REAR TIRES AND SKIDDED INTO THE OPPOSITE LANE, LUCKILY NO ONE WAS APPROACHING ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY TRUCK SHIFTS FROM 6 GEAR TO 3RD GEAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY

THE MESSAGE "POWER STEERING ASSIST FAIL" MESSAGE APPEARED ON THE INSTRUMENT PANEL AND WAS VERY HARD TO DRIVE VEHICLE AND TO NEGOTIATE TURNS TO GET HOME FROM WORK ON FRIDAY EVENING, 6/7/2019. HAD VEHICLE TOWED TO THE LOCAL FORD DEALER ON SATURDAY AND HAVE NOT HEARD BACK.

MY VEHICLE WAS IN MOTION ON THE INTERSTATE TRAVELING AT ABOUT 65 MPH AND MY VEHICLE DID AN UNINTENDED DOWNSHIFT TO FIRST GEAR ALMOST COSTING ME MY LIFE. CARS MANAGED TO MISS ME AND I NARROWLY MADE IT TO THE SHOULDER TO A SAFE PLACE TO RECOVER. THE CAR CONTINUED TO JERK IN SIMILAR FASHION AS ATTEMPT TO EXIT THE INTERSTATE TO GET TO A SERVICE CENTER. THE VEHICLE WAS UNABLE TO SAFELY MAKE IT TO THE NEAREST FORD SERVICE CENTER SO I CALLED A TOW THROUGH GEICO ROADSIDE ASSISTANCE. THE TOW TOOK ME TO AUTO NATION FORD AND THERE THEY EXPLAINED TO ME THAT THE ISSUE I EXPERIENCED WAS DUE TO A RECALL THAT THEY ARE CURRENTLY FIXING; HOWEVER, WHEN THEY SAW THAT I HAD A 2013 FORD F150 MODEL, HE IMMEDIATELY APPRISED ME OF THE FACT THAT FORD DID NOT HAVE THE SOFTWARE YET TO REPROGRAM THE POWERTRAIN CONTROL MODULE TO PREVENT THE UNINTENDED DOWNSHIFT. THE REPRESENTATIVE THEN TOLD ME THERE WAS ANOTHER RECALL IN THE SYSTEM FOR THIS VEHICLE THAT HE COULD DO, BUT IT WOULD NOT REMEDY THE INITIAL SITUATION. MY VEHICLE IS NOT DRIVABLE AND I ASKED WHEN FORD WOULD HAVE A REMEDY FOR THIS. HE STATED THAT IT WAS SUPPOSED TO BE THIS CURRENT QUARTER, BUT THEY HAD NOT RECEIVED THE INFORMATION TO DO THE REPROGRAM. NOW, I AM WITHOUT A VEHICLE DUE TO NO FAULT OF MY OWN. I THINK THEY SHOULD GIVE ME A LOANER OR PAY FOR A RENTAL CAR, BECAUSE THEY HAVE NO TIMELINE AS TO WHEN THIS RECALL REMEDY WILL BE AVAILABLE.

TRANSMISSION UNINTENDED DOWNSHIFT TO FIRST GEAR WHILE DRIVING ON HIGHWAY OVER THE SPEED OF 60

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PHILPOT FORD (1400 US-69, NEDERLAND, TX 77627, (866) 796-0839) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CAPITAL FORD (LOCATED AT 3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND NOTIFICATION WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WAS TOWING A SMALLER PICK UP ON A CAR CARRIER APPROACHING A STOP LIGHT APROX 30 FEET IN FRONT OF ME AT ABOUT 40 MPH . A CAR IN THE LANE TO MY RIGHT PULLED INTO MY LANE & I APPLIED MY BREAKS A BIT HARDER NOW THAT I HAVE LESS ROOM TO STOP. MY TRUCK DID NOT SLOW DOWN ANY, I PUSHED THE BREAK PEDDLE TO THE FLOOR & STILL WASN'T SLOWING DOWN. I PUSHED THE EMERGENCY BRAKE TO THE FLOOR YET STILL COLLIDED WITH THE CAR IN FRONT OF ME, CAUSING SERIOUS DAMAGE TO BOTH VEHICLES. AFTER MY TRUCK WAS REPAIRED I PICKED IT UP AT 6PM ONE EVENING & THE NEXT MORNING CALLED BACK SAYING SOMETHING WAS SERIOUSLY WRONG WITH MY TRUCK. IT WAS RANDOMLY SLOWING DOWN & SPEEDING UP OUT OF MY CONTROL & HEARING A ODD NOISE FROM THE ENGINE AREA. 4 HOURS LATER I SLAMMED INTO ANOTHER CAR BECAUSE IT WOULD NOT SLOW DOWN & STOP.

FORD HAS KNOWN ABOUT THE LEADFRAME ISSUE ON THE TRANSMISSIONS FOR A VERY LONG TIME. THEIR FIX, BESIDES EXTENDING THE WARRANTY, IS TO MODIFY THE SOFTWARE. HOWEVER, THEY'VE NOW DELAYED THAT FIX UNTIL AN EXPECTED OCTOBER DATE FOR MY 2013 F-150. THAT IS TOTALLY UNACCEPTABLE. THEY SHOULD BE REQUIRED TO REPLACE THE LEADFRAME NOW.

THE DEALERSHIP'S FIRST AVAILABLE APPOINTMENT TO ADDRESS THE RECALL WAS TWO WEEKS OUT. AFTER TRYING TO GET AN EARLIER APPOINTMENT AS THE TRANSMISSION HAD SHIFTED GEARS WHILE WE WERE TOWING A TRAILER DOWN A HILL ALMOST CAUSING US TO CRASH. THE RECEPTIONIST THEN TOLD US THAT THEY ACTUALLY CANT MAKE THE CORRECTION AND THAT WE WOULD BE RECEIVING A LETTER IN THE MAIL AND REFUSED TO TAKE OUR VEHICLE IN.

NHTSA RCALL #19V-075/SAFETY RECALL NOTICE 19S07. FMC ISSUED RECALL NOTICE MARCH 2019.BODY OF NOTICE INDICATED SOFTWARE FIX TO BE AVAILABLE 2ND QUARTER 2019, COMING INTO 3RD QUARTER. SO FAR NO ACTION FROM FMC, REGARDING FIX. HAVE CONTACTED MY LOCAL FORD DEALERSHIP NUMEROUS TIMES, THEY INDICATED FMC HAS NOT SENT ANY SOFTWARE FIX.

WHILE DRIVING ON 6/2/2019 AT ABOUT 40 MILES PER HOUR I SUDDENLY FELT LIKE I HAD BEEN HIT IN THE REAR END BY A TRUCK. THE TRANSMISSION DOWN SHIFTING ALSO CAUSED THE FAILURE OF THE U-JOINT ON THE TRUCK. WHEN TAKING IT TO MY LOCAL REPAIR SHOP THERE WAS ALSO METAL FOUND IN THE BOTTOM OF THE TRANSMISSION PAN NOW RESULTING IN A NEED TO REPLACE OR REPAIR THE TRANSMISSION AT CONSIDERABLE EXPENSE $4000+. IN LOOKING UP TO SEE IF THERE ARE ANY RECALLS I FOUND WHAT HAD HAPPENED. 'FORD RECALL NUMBER: 19S07 'RECALL DESCRIPTION: ON YOUR VEHICLE, AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR. 'RISK TO SAFETY: AN UNINTENDED DOWNSHIFT INTO FIRST GEAR CAN CAUSE AN ABRUPT WHEEL SPEED REDUCTION, WHICH COULD CAUSE THE REAR TIRES TO SLIDE UNTIL THE VEHICLE SPEED SLOWS DOWN. THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. ALONG WITH THIS RECALL WAS THIS FIELD SERVICE ACTION ITEMS ' 'FSA TITLE: TRANSMISSION MOLDED LEADFRAME EXTENDED COVERAGE 'FIELD SERVICE ACTION NUMBER: 19N01 HOWEVER I CAN NOT FIND ANYTHING OUT ABOUT GETTING THE REPAIRS THAT WERE CAUSED BY THIS TO BE COVERED.

MAY 2019 RECEIVED AN ADDITIONAL NOTICE FROM FORD MOTOR CO. CUSTOMER SATISFACTION PROGRAM NOTICE #19N01, RECEIVED SAFERTY RECALL NHTSA 19V-075/SRN 19S07. SEEMS TO ME THAT ONCE FORD MOTOR CO DECIDES TO AFFECT THE SAFETY RECALL, THEY SHOULD ALSO CHECK OUT THIS NEW PROBLEM AS WELL WHILE THE VEHICLE IS AT THE DEALERSHIP. FORD KNOWS THIS IS GOING TO BE AN ISSUE, SO INSTEAD OF OFFERING TO EXTEND WARRANTY TO 150,000 MILES OR UNTIL NOV 30, 2019. THEY SHOULD AUTOMATICALLY INFORM DEALERSHIPS TO INSPECT AND PERFORM CORRECTIVE MEASURES TO MAINTAIN THEIR "QUALITY ONE" MATRIX AS THEY PROFESS.

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. WHILE COASTING OVER TO THE SIDE OF THE ROAD, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT HE WAS DOWN THE STREET FROM AN INDEPENDENT MECHANIC AND WAS ABLE TO DRIVE THE VEHICLE WITH DIFFICULTY STEERING. THE VEHICLE WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED MAC HAIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) AND WAS INFORMED THAT THEY NEVER HEARD OF THE FAILURE AND THERE WAS NO RECALL FOR THE STEERING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

MY TRUCK IS AFFECTED BY AN OPEN RECALL AND FORD WILL NOT FIX IT. THIS HAS ALREADY COST ALMOST $500, COMPLETELY OUT OF MY OWN POCKET. THE TRUCK DOWNSHIFTED FROM 6TH GEAR TO 1ST WHILE I WAS DIVING ON THE HIGHWAY AT 55 MPH. THIS CAUSED A TRANSMISSION LINE TO COMPLETELY SHEER AT THE CONNECTION. THERE IS CURRENTLY A RECALL FOR THIS EXACT PROBLEM BUT THE FORD DEALERSHIP TOLD ME THEY WERE INFORMED IN AM EMAIL FROM FORD NOT TOP FLASH THE UPDATE FOR 2013 MODELS BECAUSE IT WASN'T WORKING. IN RESPONSE, THE DEALERSHIP FIXED THE LINE AND CHARGED ME FULL PRICE. NOW THE SERVICE WRENCH IS FLASHING AGAIN.

2013 FORD F150. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY IN IGNITION WARNING CHIME. *LD THE CONSUMER STATED THE IGNITION WARNING WOULD NOT ALERT THAT THEY KEY WAS LEFT IN THE IGNITION ONCE THE DOOR HAS OPENED, WHILE THE ENGINE WAS RUNNING. THE CONSUMER SUGGEST AN ALERT FOR DRIVERS TO REMEMBER TO TURN ON HEADLIGHTS AND TO REPEAL RIGHT TURN ON RED LAW. *JS

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING AND THE SPEEDOMETER WAS NOT FUNCTIONING PROPERLY. THE CONTACT STATED THAT THE VEHICLE SEIZED AND THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO DOWNSHIFT WHILE DRIVING TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO LAIRD NOLLER FORD TOPEKA (LOCATED AT 2245 SW TOPEKA BLVD, TOPEKA, KS 66611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE FOLLOWING DAY, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT CALLED THE DEALER AND NOTIFIED THEM OF THE LETTER. THE VEHICLE WAS REPAIRED FOR THE RECALL, BUT THE FAILURE RECURRED ON MAY 9, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO STATED THAT THEY NEEDED TO FOLLOW PROTOCOL TO COMPLETE THE MANUFACTURER RECALL, INCLUDING A NEW WIRING HARNESS AND LEAD CASTING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 128,000.

LOST COMPLETE STEERING BECAME VERY HARD NO WARNINGS EITHER. VERY DANGEROUS AND I HAD TO PAY FOR THE FULL REPAIR THERE SHOULD BE A RECALL FOR THAT IT IS A VERY DANGEROUS SITUATION TO BE IN ESPECIALLY BECAUSE IT HAPPENS WITH NO WARNING WHAT'S SO EVER

VEHICLE KEEPS DOW SHIFTING AND UP SHIFTING HAVE CALLED DEALER NUMEROUS OF TIMES WITH NO INFORMATION OF WHEN IT WILL BE FIXED AND I HAVE CAME CLOSE TO BEING IN AN ACCIDENT AS WELL DEALERSHIP WILL NOT GIVE OUT A LOANER VEHICLE EITHER AND I NEED THIS FIXED NOW IT A DANGER TO ME AND OTHER PEOPLE ON THE ROAD

AS I AM DRIVING IN MOTION ON HIGHWAY OR STREET THE TRUCK WILL DOWN SHIFT BY ITS SELF CAUSING ME TO SKID TO A STOP, AS I TRY TO ACCERLEARATE IT WILL NOT UPSHIFT, FOR A MINUTE OR TWO. THIS HAS HAPPENED MANY TIMES! CAUSING MANY NEAR CRASH CONDITIONS.

I HAVE STOPPED DRIVING MY 2013 FORD F150 AND CAN'T BELIEVE THEY HAVE NOT BEEN PULLED OF THE ROAD. THEY ARE UNSAFE TO EVERYONE AROUND THEM. MY VEHICLE HAS DOWNSHIFTED ON 6 OCCASIONS RANGING FROM 6TH GEAR AND 4TH GEAR DOWN TO 1ST GEAR. MY VEHICLE LOCKED UP REAR WHEELS UNTIL I WAS ABLE TO GET DOWN TO 5MPH. HAD TO PULL OFF THE ROAD AND TURN OFF VEHICLE AND IT WORKED AGAIN. I AM DISAPPOINTED IN FORD AND NHTSA FOR ALLOWING THIS TO HAPPEN. MY FORD F150 HAS SAT IN MY DRIVEWAY FOR OVER A MONTH NOW. WHAT DOES IT GOING TO TAKE TO HAVE THIS FIX?

I HAVE FILE WITH YOU ABOUT THIS BEFORE AND IT HAS BEEN A RECALL FOR THIS PROBLEM BUT THE FORD COMPANY HAS NOT TAKEN CARE OF THIS PROBLEM NOR HAVE THEY TAKEN CARE OF A SECOND RECALL FOR ANOTHER PROBLEM WITH THIS TRUCK BOTH OF THESE PROBLEMS TOGETHER HAVE ALMOST CAUSE 3 VERY NEAR ACCIDENTS FOR ME THE MOST RECENT I WAS PULLING A TRAILER AND ENTERING AND ON RAMP TO INTERSTATE I-94 ON ENTERING AS NORMAL I TRIED TO EXHILARATE TO HIGHWAY SPEED WHEN ALL OF A SUDDEN ALL POWER TO THE DRIVE TRAIN STOPPED AND THE TRUCK WENT INTO A NATURAL MODE (LIKE PUSHING THE CLUTCH IN ON A STANDARD SHIFT TRANSMISSION) AT THAT POINT I WAS IN THE DRIVE LANE RIGHT SIDE BUT 2 SEMIS ONE PASSING THE OTHER WERE BARROWING DOWN ON ME I HAD TO CUT SHARPLY TO THE RIGHT AND OFF THE SHOULDER OF THE HIGHWAY TO KEEP FROM BEING HIT BUY ONE OF THE SEMI'S THE FORD COMPANY STATED THEY WOULD HAVE THE PARTS AND THE SOFT WEAR TO FIX THIS PROBLEM BY THE 2ND QUARTER OF 2019 IT IS NOW THE SECOND HALF AND THE PROBLEM CONTINUES TO GET WORSE IT NOW CLUCKS WHEN SHIFTING UP FROM 3 TO 4 AND SOMETIMES DOWN SHIFTING AND WHEN TAKEN YOUR FOOT OFF THE GAS PEDAL FOR A FEW SECONDS THEN THEN PUSH ON THE GAS PEDAL AGAIN THE TRANS WILL CLUNK AGAIN WHEN I TEST DROVE THIS TRUCK BEFORE I BOUGHT IT I TOLD THEM THERE WAS SOMETHING WRONG WITH THE DRIVETRAIN AND THEY TOLD ME THERE WAS NOTHING WRONG WITH IT THAT I NEEDED TO LEARN HOW TO DRIVE A SIX SPEED TRANSMISSION THE THING ABOUT THAT AND THEY DON'T KNOW ME BEFORE I RETIRED I WAS THE FLOOR AND OP

MY FORD DEALER UPDATED THE POWER TRAIN: AUTOMATIC TRANSMISSION CONTROL MODULE AS PER SAFETY RECALL (NHTSA #19V075000). MY TRANSMISSION STILL IS SHIFTING ERRATICALLY, ESPECIALLY HARD SHIFTING FROM 5TH TO 4TH. DEALER TOLD ME THAT THE SOFTWARE UPDATE FOR THIS RECALL DID NOT WORK AS EXPECTED FOR THE 2013 MODEL F-150 AND FORD HAS NOT ISSUED AN NEW SOFTWARE UPDATE TO RESOLVE.

RELATING TO THE FORD 19S07 RECALL. THE TRUCK WILL SHIFT INTO 1ST GEAR WHILE DRIVING ON THE HIGHWAY CAUSING THE REAR TIRES TO LOCK UP AND A SUDDEN UNEXPECTED RAPID DECELERATION AND TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THE RECALL WAS ANNOUNCED IN FEBRUARY OF 2019 AND IT IS NOW MAY 31ST OF 2019 AND NO REMEDY HAS BEEN PROVIDED FOR THE 3.5L ECOBOOST F150'S. THIS IS A MASSIVE SAFTEY HAZARD THAT COULD CAUSE SEVERE INJURY OR DEATH.

FORD HAS YET TO FIX MY RECALL. I DRIVE 100 MILES EVERYDAY AND HAVE ALMOST HAVE HAD SEVERAL WRECKS DUE TO THE ISSUE. SAFETY RECALL- 19S07