2012 Ford F-150 complaints

The contact owns a 2012 Ford F-150. The contact stated while driving 85 MPH, the transmission unexpectedly downshifted from 6th to 2nd gear, the wheels locked up and the vehicle came to a complete stop. The transmission and air bag warning lights illuminated. The contact pulled over to the side of the road and then into a gasoline station and the vehicle shifted into first gear. The vehicle was driving in 1st gear and then shifted to 3rd gear. The contact stated that he went to a different store and was able to drive the vehicle in 5th gear. The contact then drove the vehicle to the residence. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact a Customer Satisfaction warranty repair. The failure mileage was approximately 165,000.

I am the second owner of the vehicle and there were no disclosed repairs or issues provided at the time of purchased. The 2012 Ford F-150, is shifting sporadically and harsh. Throwing out code P0722. Which directly relates to the below previous recall. Recall Reference Number: 24S37. Issue: An intermittent failure of the output shaft speed (OSS) sensor in the transmission can lead to an unintended downshift to first gear. Affected Vehicles: Some 2014 Ford F-150 models. Reason for Recall: The abrupt downshift can cause a loss of vehicle control, increasing the risk of a crash. Potential Codes: P0720, P0722, P0731 and/or P1500

The contact owns a 2012 Ford F-150. The contact stated while driving 10-60 MPH, the vehicle sporadically downshifted and upshifted. The contact stated that the vehicle occasionally worked as designed. The wrench symbol was displayed. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined the failure was due to the PCM, which had produced unknown codes. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.

The contact's husband owns a 2012 Ford F-150. The contact's husband stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact's husband stated that the engine warning light and maintenance reminder light were illuminated. The contact's husband drove the vehicle onto the shoulder of the residence. The contact stated that an employee from the dealer stopped by the residence and updated the Power Control Module (PCM). The vehicle was able to restart; however, the failure recurred. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was provided with the Manufacturer Recall Number: 25S37; but the vehicle was not included. The failure mileage was unknown.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact stated that the light for the speedometer went black and failed to illuminate as intended. The contact stated that the vehicle then lost power. The vehicle was steered to the side of the road and restarted after several minutes after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.

The contact owns a 2012 Ford F-150. The contact stated while driving 5 - 10 MPH, the vehicle went into LIMP Mode. There were no warning lights illuminated. The DTC: P0720 (Faulty Output Shaft Speed Sensor) was retrieved. The contact stated that the failure was related to Customer Satisfaction Program: 16N02. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHSTA Hotline. The failure mileage was approximately 164,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle shook abnormally. The vehicle failed to stop immediately. The check engine warning light was illuminated. The contact repeatedly depressed and released the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 15N05 (Electric Vacuum Pump Extended Repair), which was associated with the vehicle; however, the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

While driving down the interstate truck suddenly down shifted causing everyone in the vehicle to fly forward. I shifted truck to neutral and pulled to the side of the road. When I started the truck back up transmission would not shift out of 3rd gear and then went down to 1 st gear the truck and back to 3rd never getting out of 3rd and the wrench light came on. Took to the mechanic they said the lead frame was bad but the the computer had also thrown a fatal transmission code, and that I would need a new transmission at a price of $8000. I have tried to contact and look up a recall I can find them on other trucks but says there's not one for mine

Check engine light came on p0720 Output speed sensor

The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the speedometer failed to operate as designed and went to zero. The contact pulled over to the side of the road. The vehicle was taken to an independent mechanic however, the result from the diagnostic test was unknown. The vehicle was then taken to the dealer to be diagnosed; however, the contact was unaware of the results. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N01 (6R80 Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming). The failure mileage was 41,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly downshifted on its own, after which he heard an abnormal sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 154,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds while the engine was warmed up, the speedometer would occasionally go blank, and the transmission would stay stuck in 3rd or 5th gear. The contact would restart the vehicle and it would provide an interim fix but the failure would recur. The vehicle was taken to a local dealer where it was diagnosed that the molded transmission lead frame was responsible for the failure and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact noted that her vehicle should have been repaired under customer satisfaction program 19N01 however the vehicle was no longer under warranty. The approximate failure mileage was 210,000.

On 17 Dec 2024, I drove my 2012 F150 truck down a busy road (Powers Blvd). As I was accelerating to the speed limit of 45mph, the truck suddenly slammed into first gear and redlined the RPM gauge before the whole front dashboard went dead. As The truck suddenly slowed down, the seat belt grabbed my shoulder and held me back from the dashboard. Luckily all the traffic was to my right and the car behind me was a stoplight away. If this was later in the day, I have no doubt the truck would have created a multi-car accident. The truck remained in 1st gear as I slowed my speed and within a short time frame - maybe 20 seconds, the truck jerked into another gear. I brought the truck to a nearby parking lot and turned it off. I searched online and identified that there were recalls for this very item. Within an hour I called the Ford dealership and explained the issue, and they set me an appt a short time later. I drove the truck to the dealership and dropped it off and about an hour later they reproduced the issue. Ford found DTC P0722 for the output speed sensor, monitored data, and confirmed failure. I asked what about the recalls and Ford told me that none had been approved for my truck’s VIN. They gave me an estimated cost of $1900.00 to repair the issue, which I approved. The sensor is part of the Lead Frame, they removed the lead frame, removed the main control body, and replaced it as appropriate. They cleared the codes and test-drove the truck. The vehicle or component had n

The contact owns a 2012 Ford F-150. The contact stated that while driving 50 MPH, the transmission downshifted unexpectedly to third gear and then downshifted to first gear. The power train warning light was illuminated. The contact was able to drive to the residence. The contact stated that the vehicle had been experiencing erratic transmission shifting. The contact stated that upon coming to a stop, the transmission remained stuck in third gear. The contact stated that the transmission had been shifting between third gear and fifth gear. The speedometer and the odometer were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

The contact owns a 2012 Ford F-150. The contact stated while reversing, the back-over prevention camera image was displayed on the wrong side of the screen, creating a visibility hazard. The vehicle was taken to an independent mechanic who diagnosed and determined that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 250,000.

Stuck in 1st gear

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the transmission warning light flashing on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved a fault code for transmission failure. The contact was informed of NHTSA Campaign Number: 19V075000 (Power Train); which the mechanic linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

The contact owns a 2012 Ford F-150. The contact stated while her husband was driving 70 MPH, the speedometer failed to operate as intended, and the transmission was stuck in first gear. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the valve body and connector needed to be replaced, and the transmission fluid needed to be flushed and refilled. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 16N02 (Transmission Powertrain Control Module Reprogramming); however, the VIN was not included in the recall. The failure mileage was 129,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission malfunctioned, causing the vehicle to unexpectedly downshift into first gear. During the failure, the vehicle abruptly decelerated with the maintenance and check engine warning lights illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission speed sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted and the contact was informed that the vehicle did not qualify for the Extended Warranty Coverage to fix the failure. The failure mileage was 92,000.

The contact owns a 2012 Ford F-150. The contact stated that while reversing, the rearview camera image was blue. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.

It shifted out of gear into first. It wouldn’t pull giving it gas didn’t help I was lucky I wasn’t injured when it shifted. A wrench flashed on dash board when it jumped gears.

Driving home at approx.50 mph my f-150 Ford downshifted into 1st gear for no reason? Locking up the rear tires and slamming me forward. I put in my vin number and found my truck is not part of Ford's recall for f 150's 2011 thru 2014. I don't know why it's not part of the recall ? The recall 19So7 describes what happened exactly. Ford said the Dealers fixed this by reprogramming the tcu or transmission control module. I believe there is damage to the transmission. I took it to Goode Ford in Burley,Idaho they said it has too many miles they would not even look at it ?

The contact owns a 2012 Ford F-150. The contact stated while driving at 50 MPH, the vehicle downshifted with no warning light illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 307,600.

The known issue of a lead frame failure in the transmission of my vehicle occurred causing the vehicle to lose it's speedometer input and traction. Extremely dangerous condition and Ford refuses to acknowledge or take any responsibility for the incident.

The contact owns a 2012 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear, nearly causing a crash. The power train warning light was illuminated. The contact pulled to the side of the road temporarily. The contact stated that the failure had been recurring while driving. The contact used a vehicle scanner and retrieved diagnostic trouble code 720, which indicated a speed output sensor. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under an unknown recall because the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 142,000.

The contact owns a 2012 Ford F-150. The contact stated while driving at undisclosed speeds, the transmission was slipping between gears. The vehicle unexpectedly downshifted while driving 70 MPH. The contact stated that the wrench symbol was displayed on the instrument panel. The gear message turned on and off while driving. Additionally, while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a code reader and determined that the failure was due to the speed output sensor. The vehicle was taken to the local dealer, who informed the contact that there was no recall coverage for the failure on the VIN. The vehicle was not diagnosed or repaired. The contact called the manufacturer who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 179,000.

The contact owns a 2012 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission downshifted to second gear and the vehicle almost stalled. The contact stated that the "WRENCH" and air bag warning lights were illuminated. Additionally, the speedometer needle was at "0". The contact stated that the failure had occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission leadframe needed to be replaced. The contact was advised by the dealer that the manufacturer had issued Customer Satisfaction Program: 19N01 (Power Train) in 2019; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

The contact owns a 2012 Ford F-150. The contact stated that while her daughter was driving approximately 15 MPH, the vehicle lost motive power and failed to accelerate as intended. The power train warning light was illuminated. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

I have a 2012 f 150. I am the second owner of this truck. going down the road a wrench appears on my dash board. The issue seems to be Safety recall notice 16s19/ NHTSA recall 16v-248. The software update was done in 2019. The problem started 4-5 months ago. Ford tells me they dont have to fix the problem now because the it is out of the extended warranty they put on the vehicle. They admit there is a problem but won't fix it. I am driving a unsafe vehicle. I think they should. I drive my grandchilden to school in this truck. do i have any recourse?

I started getting a notification on my dash about a issue with the charging system. I checked system and it is fine. Now I am getting other lights on my dash and head lights flashing. Come to find out, it's a bad Body control module. I also have a steering issue, from time to time the truck is hard to steer and I been told it's signs of a bad rack and pinion. I also have had the same issues with my 2011 F-150. The bad body control module I fixed but the steering if bad. I have read on Ford forums that others across the country are have the same issues but of course no recall.

1.)Transmission shifts into 1st gear while traveling at 40mph causing skidding. 2.)Transmission drops into 3rd gear while driving and stays there even when trying to leave a stop sign at intersection 3.)Transmission will stick in 1st for half block then suddenly accelorate the engine and slam hard into a higher gear.

This truck is a safety hazard! The waterpump had to be replaced due to overheating, plus numerous other engine issues. it only has 137,000 miles on it But the REAL safety hazard is the power steering goes out at random times. and when this happens the dash goes blank. This has happened 4 times and each time we were lucky it was not on a busy highway, and close to home. The mechanic did everything he knew to do, and when we got it back....It did it again!!! Now, supposedly it is fixed, and we drove it home with no issues.....but...again, they are random, and I am scared to drive the truck. Will it take someone getting killed for this recall to happen? I have seen numerous post about this happening to others. I live on a winding back road, and if the power steering went out, I dont think it would end well. We are thinking of selling it, but I cant in my heart sell it to someone knowing these issues, and if we trade at a dealership, they will find numerous problems and never give us what it is worth, even though these problems are not from neglect

While traveling at high way speed my brakes failed. We almost rear ended people and almost crashed into the divider. Thankfully the parking brake still worked.. We are very grateful that no one got injured. The truck is getting repaired at ford as I write this and it was diagnosed as master cylinder & brake booster failure.

Breaks stopped working while I try to start my car, it went all the way to the floor. No warning , before it stopped, the warning came when it actually happen: "no break fluid". After a mechanic checked it, the brake master cylinder and break booster failed to work properly they needed to be replaced. The master cylinder is leaking brake fluid into the brake booster. If this would have happened to me driving on freeway or on road I wouldn't had any breaks to stop. My truck has been taken to Ford dealership they are fixing the problem.

The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the vehicle downshifted with the check engine, transmission, and the air bag warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact also noticed the vehicle had gone into LIMP Mode after the vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed that the lead frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 187,000.

The contact owns a 2012 Ford F-150. The contact stated that on several occasions while driving at highway speeds, the transmission unexpectedly downshifted from sixth to third gear. During the failure, the vehicle abruptly decelerated, causing the driver to almost lose control of the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 95,000.

The contact owns a 2012 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light was illuminated. The VIN was not included in NHTSA Campaign Numbers: 19V075000 (Power Train). The vehicle was driven to an independent mechanic to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 223,965.

I just had to have the vacuum booster pump for the brakes on my truck replaced again. The part number is: BL3Z-2A451D. It is the third time that I have had to replace it in the last four years: 6/26/20, 9/15/22, and 7/21/24. My mechanic, George’s Auto, in Crescent City, CA says that it is a faulty design issue, and has to replace several on other vehicles as well.

The contact owns a 2012 Ford F-150. The contact stated that while the vehicle was parked and attempting to pull out of the residence, the brakes seized. No warning light was illuminated. The vehicle was driven to an independent mechanic and the mechanic diagnosed the vehicle with a vacuum pump failure. The vehicle was repaired however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The failure mileage was 65,299.

Transmission suddenly downshifts to first gear. Will not get past third gear before shifting back down. Can’t drive it.

The contact owns a 2012 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission unintendedly downshifted to first gear, causing the vehicle to skid. The power train warning light was illuminated. Additionally, the speedometer read "0" and the odometer was malfunctioning. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle; however, the failure recurred while driving. The contact pulled to the side of the road, turned off, and restarted the vehicle; however, the transmission was stuck in 2nd or third gear while driving. The contact was able to drive to the residence and parked the vehicle. The dealer was contacted and informed the contact that the failure was related to the transmission molded lead frame; however, Ford Campaign Number: 19N01 had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 243,200.

The contact owns a 2012 Ford F-150. The contact stated while driving 60 MPH, there was an abnormal vibration in the steering wheel; after which the driver's side front wheel detached and struck truck in the far-left lane. The contact was able to coast to the shoulder of the roadway; however, there was extensive damage to the driver's side brake caliper and rotor. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

The contact owns a 2012 Ford F-150. The contact stated while driving approximately 70 MPH, the transmission unexpectedly downshifted to first gear, and the gauges started operating erratically. The power train warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact stated while driving 35 MPH, the vehicle failed to shift into 4th through 6th gear. The vehicle was taken to an independent mechanic where it was diagnosed that the connector, screen assembly, connector plate, and lead frame needed to be. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.

While driving, gear will automatically drop to the 1st gear and won't go past the 3rd gear. The vehicle stalls and swerves, gets stuck in 3rd gear. The vehicle will unsafely drop the speed causing danger not only to us driving and our passengers but also to the other drivers around. F150 (2014) trucks was recently recalled for the same problem. No warning lights appeared prior the problem. Service center noted a code (DTC) P0770 - Shift Solenoid E malfunction.

The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from 4th gear to 1st gear. The contact stated that the vehicle jerked, and the check engine warning light illuminated. The contact stated that the failure was intermittent. The contact pulled over to the shoulder of the road and turned off the vehicle. The contact stated that the failure was self-corrected. The vehicle was taken to an independent mechanic and the contact was informed that the transmission sensors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.

The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 65 MPH, the vehicle unexpectedly downshifted from 6th gear to 1st gear and nearly caused the contact to lose control of the vehicle. The contact stated that the instrument cluster went black. The contact pulled off the roadway, turned off and restarted the vehicle, and was able to resume normal driving. The contact stated that failure was a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power train control module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 119,000.

The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 40 MPH, the speedometer went blank, with the check engine warning light illuminated. The contact continued driving then but pulled over, turned off and restarted the vehicle and the speedometer became operable, and the check engine warning light was off. The contact stated that the failure was intermittent but had since become a constant failure. The vehicle was taken to a local dealer and the contact was informed that the transmission lead frame needed to be replaced. The contact researched online and related the failure to Customer Satisfaction Program: 19N01 - Transmission Molded Leadframe Extended Warranty (Power Train). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from 6th gear to 1st gear. The contact stated that the vehicle was stopping independently, and the service transmission warning light was illuminated. In addition, the contact stated that the rear wheels felt as if they had seized. The vehicle was taken to the dealer where it was diagnosed with a failed lead frame. The contact was informed that the lead frame needed to be replaced. The vehicle was not repaired. The contact stated that he received notification of NHTSA Campaign Number: 19V075000 (Power Train); however, the contact was informed that the recall repair would not prevent the failure. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle was one year outside of coverage for the lead frame repair. The failure mileage was approximately 140,000.

The contact owns a 2012 Ford F-150. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly downshifted from seventh gear to first gear, nearly causing several crashes. The contact stated that the transmission warning light was illuminated. The contact stated the failure had been reoccurring. The vehicle was taken to a local dealer where it was determined that an update of the TCM needed to be performed. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the manufacturer confirmed the vehicle was not included and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at 45 MPH, the vehicle independently downshifted to first gear with several unknown warning lights illuminated on the instrument panel. The contact stated that the failure nearly caused the vehicle to be rear ended by an 18-wheeler that was forced into the emergency lane to avoid rear-ending the vehicle. The contact pulled over and restart the vehicle and the transmission warning light illuminated upon restart. The contact stated that several unknown warning lights remained illuminated on the instrument panel. Despite the failure, the contact was able to drive the vehicle back to the residence. The contact took the vehicle to an independent mechanic and was informed of NHTSA Campaign Number: 19V075000 (Power Train). The contact called J.C. Lewis Ford Pooler (501 Memorial Blvd, Pooler, GA 31322) and J.C. Lewis Ford (9505 Abercorn St, Savannah, GA 31406) and was informed that the VIN was not included in the recall. The contact attempted to reach the manufacturer but was unsuccessful in speaking to a representative. The vehicle was not repaired. The failure mileage was approximately 165,000.