2012 Ford F-150 complaints

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.

WHEN TRYING TO PASS A SLOW MOVING VEHICLE ( GOING 45 IN A 55) I TRIED TO PASS. WHEN I MOVED INTO OTHER LANE AND GASSED TRUCK I LOST POWER AND STARTED JERKING. I HAD TO LET UP COMPLETELY OFF THE GAS AND FALL BACK BEHIND THE CAR THAT I WAS PASSING. THIS WAS A VERY DANGEROUS SITUATION SINCE THERE WERE OTHER CARS BEHIND ME THAT HAD ALSO STARTED TO PASS AS WELL AS ONCOMING CARS UP AHEAD (A SAFE DISTANCE BEFORE ATTEMPTING TO PASS OF COURSE). THIS SEEMS TO BE A MAJOR ISSUE SINCE MANY OF THE SAME STORIES CAME UP WHEN SEARCHING THE INTERNET ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT AFTER BRAKING TO A COMPLETE STOP, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE JERKED VIOLENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,148. THE VIN WAS UNAVAILABLE.

THE VACUUM PUMP ON MY ECOBOOST TRUCK NEEDS TO BE REPLACED. WHEN I START MY CAR EVERY ONCE AND WHILE THE BRAKES ARE SUPER STIFF AND IT HAS TROUBLE STOPPING THE CAR FOR A FEW SECONDS. AFTER DRIVING FOR A BIT THE BRAKES ARE FINE. THIS SEEMS TO BE A COMMON ISSUE WITH THE 2011/2012 ECOBOOSTS. *TR

UNDER NON-TOW SITUATIONS TRUCK WILL SHUDDER/MISFIRE DURING HARD ACCELERATION. ACCELERATION DOES NOT HAVE TO BE WOT. WEATHER CONDITIONS CAN BE HOT AND SUNNY OR CLOUDY, RAINING AND HUMID. TRUCK DID NOT START DOING THIS UNTIL 60,000 + MILES. *TR

VEHICLE WOULD NOT START. NEW WEDGE ON WEDGE POSITIVE BATTERY TERMINAL CLAMPING MECHANISM COMPLETELY CORRODED TO DUST. POSSIBLE METAL INCOMPATIBILITY? *TR

NUMEROUS PROBLEMS SOME OR ALL MAY BE RELATED TO A MISTAKE AT A FORD DEALERSHIP. THERE ARE NUMEROUS PHYSICAL PROBLEMS BUT THE TRUCK IS TOTALLY NON-DRIVABLE AS IT GENERATES A HORRIFIC SMELL INTO THE TRUCK THAT QUICKLY MAKES PEOPLE SICK, NAUSEATED, HEADACHES, BURNING EYES, NOSE, THROAT) . A CATALYTIC CONVERTER WAS REPLACED AND THREE DEALERSHIPS HAVE AGREED THE SMELL IS AT, NEAR, OR JUST ABOVE THE REPLACED CONVERTER. THEY AGREE THE SMELL IS THERE (IT WILL SET OFF A CARBON MONOXIDE TESTER INSIDE THE CAB) BUT NO NE WANTS TO DO ANYTHING ABOUT IT AND THEY DO NOT WANT TO GO TEST DRIVE THE UNIT. THE FIRST DEALERSHIP THAT CREATED NUMEROUS PHYSICAL PROBLEMS AND LED TO THE CRASH (TRUCK LOCKED UP AND WENT AIRBORNE TWICE HITTING VERY HARD ON THE CONCRETE) HAD A COMPANY CLEAN AND SANITIZE THE AIRLINES WHICH DID NOT HELP. THEY SAID THEY WOULD GET THE EPA TO DETERMINE THE NATURE AND DANGER OF THE SMELL BUT LATER WAS TOLD IT WOULD COST TOO MUCH FOR THEM TO GET THE EPA TO DO THE AIR QUALITY TEST. TOO MUCH???? WHEN AT LEAST 6 PEOPLE HAVE GOTTEN SICK FROM THE TRUCK. FORD MOTOR AGREED TO HAVE A DIFFERENT DEALERSHIP WORK ON THE TRUCK WITH A FORD ENGINEER BUT WHEN I TOOK IT THERE I WAS TOLD THEY WOULD NOT DO IT WITHOUT APPROVAL FIRST FROM FORD. I HAVE CALLED BACK TO FORD MOTOR THREE TIMES AND WAS PROMISED THIS WOULD BE RESOLVED THREE DAYS AGO, TWO DAYS AGO AND AGAIN TODAY I ONLY GOT AN ANSWERING MACHINE. I WAS PROMISED A CALL BACK ON WEDNESDAY WHICH NEVER HAPPENED. I TOLD A FORD REPRESENTATIVE I WAS

WAS PREPARING TO PASS A SLOW MOVING VEHICLE MY TRUCK STARTED TO SHUDDER AND BEGAN TO SHUT DOWN..LEAVING ME HUNG OUT IN TRAFFIC.I BACKED OFF OF THE GAS AND IT BEGAN TO RUN CORRECTLY.THIS WAS A SCARY INCIDENT. TRUCK HAS DONE THIS MANY TIMES BUT I AM VERY CAREFUL WHEN I TRY TO PASS. FORD SAYS THEY HAVE A FIX BUT I WILL HAVE TO PAY FOR IT I DID NOT DESIGN OR SELL THIS TRUCK FORD DID THEY SHOULD CORRECT. *TR

AT A STOPLIGHT I ACTIVATED THE REAR WINDOW DEFROSTER. AFTER APPROXIMATELY 30 SECONDS I HEARD A SHARP LARGE CRACKING SOUND. UPON INVESTIGATION I FOUND THE DRIVER SIDE REAR WINDOW WAS SHATTERED BUT STILL IN PLACE. NO SIGNS OF CHIPS FROM INSIDE VEHICLE OR OUTSIDE WERE SEEN BEFORE THE INCIDENT. AFTER GETTING BACK INSIDE THE VEHICLE I NOTICED THE REAR DEFROSTER WAS INOPERABLE. *TR

WHEN YOU PRESS THE THROTTLE PEDAL TO PASS THE VEHICLE HAS A SLIGHT ACCELERATION AND THEN SHAKES, SHUDDERS AND WILL NOT ACCELERATE. I NEED TO COAST FOR SEVERAL HUNDRED YARDS BEFORE THE SYSTEM RECOVERS AND THE TRUCK ACCELERATES. THIS HAPPENS ALL SUMMER LONG PRETTY MUCH EVERY TIME I NEED TO PASS. MY FORD DEALER SAYS THEY HAVE APPLIED THE SERVICE BULLETINS BUT THAT DOES NOT CORRECT THE PROBLEM. IN YOUR INVESTIGATION OF THIS MATTER IT IS STATED THAT FORD SAYS YOU CAN STILL ACCELERATE I CAN TELL YOU THAT IS ABSOLUTELY NOT TRUE WITH MY TRUCK. I SHOULD NOTE THAT MOST OF THE TIME I AM PULLING AN 18' FISHING BOAT THAT WEIGHTS ABOUT 3000 LBS. ON AT LEAST SIX DIFFERENT OCCASIONS NOW WHILE ON VACATION I HAVE BEEN IN A LONG STRING OF TRAFFIC BEHIND EITHER MOTOR HOMES OR LOGGING TRUCKS THAT COULD NOT GO HIGHWAY SPEED, I PULL OUT TO PASS THEM STEP ON THE GAS, IT SHAKES, SHUDDERS AND THERE I SIT IN THE ONCOMING TRAFFIC LANE, MEANWHILE THE STRING OF VEHICLES BEHIND ME HAVE CLOSED THE GAP, I CANNOT PULL BACK INTO THE RIGHT LANE AND I CANNOT ACCELERATE TO GET IN FRONT OF THEM. I END UP JUST SLOWLY MOVING BACK TO THE RIGHT HOPING THE OTHER VEHICLES WILL BACK OFF AND MOVE OUT OF THE WAY, THEN COMES THE BLASTING OF THEIR HORNS AND SHAKING OF THEIR FISTS WHEN THEY EVENTUALLY PASS ME. I CANNOT IMAGINE HOW THIS IS NOT CONSIDERED A SAFETY ISSUE. FORD SPECIFICALLY MARKETS THIS ECOBOOST ENGINE BASED ON IT'S TORQUE FOR TOWING TO PEOPLE THAT NEED A TRUCK FOR TOWING BUT YOU CANNOT USE ANY OF THAT TORQUE ALL

WHILE GETTING ON THE HIGHWAY AND ACCELERATING, MY TRUCK BEGAN TO SHAKE AND LOSE POWER. I TOOK IT IN TO THE SHOP AFTERWARDS AND THEY HAD TO REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL. AFTER RESEARCHING THIS, I FOUND OUT THIS HAS BEEN AN ISSUE ON SEVERAL 2011 - 2013 MODEL ECO BOOST. PLEASE FORCE A RECALL, AS I DO NOT FEEL I NEED TO PAY FOR SOMETHING FORD IS RESPONSIBLE FOR. *TR

WHILE DRIVING THE INTERSTATE THE DRIVER SIDE MIRROR GLASS (JUST MIRROR ITSELF WITH BLACK BACK SUPPORT) SLUMPED PARTIALLY DETACHING ITSELF FROM THE MIRROR ADJUSTMENT MOUNT MAKING IT UNUSABLE TO VIEW THE DRIVER SIDE SIDE REAR VIEW. *TR

EACH TIME WE TAKE OFF AND COME TO COMPLETE STOP WE FEEL, WHAT IS BEST CHARACTERIZED AS, A SLIGHT BUMP. VEHICLE JUMPS SLIGHTLY AT TAKE OFF AND AFTER COMING TO A COMPLETE STOP. IT WAS BARELY NOTICEABLE AT 34,000 MILES BUT HAS INCREASED SUBSTANTIALLY WITH 41,604 MILES ON VEHICLE. WE CALLED DEALER WHOM SOLD US THE VEHICLE (LADE FORD IN FRANKSTON TEXAS). I BEGAN TO DESCRIBE THE PROBLEM AND IMMEDIATELY "[XXX]" DIAGNOSED THE PROBLEM IN DETAIL AND STATED IS A PROBLEM WITH FORD F150S. HE ADDED THAT SPLINES WERE AT FAULT AND WERE PART OF THE POWER TRAIN BUT WERE NOT COVERED UNDER POWER TRAIN WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOR THE FOURTH TIME, MY 2012 FORD F150 ECOBOOSTED ENGINE STALLED OR SHUTTERED WHEN HAULING A LOAD (TRAILER OR HEAVY BED LOAD) IN A HIGH HUMIDITY ENVIRONMENT. I WAS PULLING A U-HAUL TRAILER BEHIND MY TRUCK AND IT WAS RAINING HEAVILY. WHEN I PUNCHED THE ACCELERATOR TO PASS A SLOWER VEHICLE, THE ENGINE STALLED, SPUTTERED, AND NEARLY SHUT DOWN. THE "CHECK ENGINE" LIGHT CAME ON FOR ABOUT A MINUTE, THEN TURNED OFF ONCE THE ENGINE HAD CLEARED WHAT FELT LIKE CONDENSATION, AND RETURNED TO NORMAL OPERATING MODE. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP TO COMPLAIN (FOR THE 4TH TIME), THEY TOLD ME THAT THEY WERE OF AWARE OF A DESIGN PROBLEM WITH THE INTERCOOLER ON 2011-2013 TURBOCHARGED VEHICLES, BUT SINCE THEY COULD NOT VERIFY THE DEFECT "CODE," FORD WOULD NOT REIMBURSE THEM FOR THE SERVICE FIX. THIS IS CLEARLY A SAFETY AND ENVIRONMENTAL ISSUE AS THE SERVICE BULLETIN THAT FORD ISSUED TO CORRECT THE PROBLEM, REQUIRES REPLACEMENT OF THE CATALYTIC CONVERTER AS WELL. FRUSTRATED! *TR

DRIVING HOME FROM VACATION WE HAD STOPPED AND WERE GETTING BACK ONTO HIGHWAY , IT HAD BEEN RAINING ALL THE WAY AND WHEN WERE MERGING BACK ONTO HIGHWAY I ACCELERATED QUICKLY THE TRUCK STARTED SHAKING LOST POWER I LIFTED OFF ACCELERATOR UNTIL THE SHAKING HAD QUIT AND THEN EASED BACK IN AND WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE CHECK ENGINE LIGHT CAME ON DEALER SHOWED IT AS A MISFIRE. THE CURRENT FIX FOR THIS IS TO COVER THE FIRST 6 TO 8 INCHES OF THE INTERCOOLER. *TR..UPDATED 09-24-14 *BF

USING TRUCK TO PULL APPROX. 5000 LB TRAVEL TRAILER FOR CAMPING. WE HAD BEEN DRIVING FOR ABOUT 45 MINS SINCE LAST STOP, 15 MIN BATHROOM BREAK. WEATHER WAS DRIZZLE RAIN THAT HAD BEEN CONTINUOUS FOR LAST 2 HOURS OF TRIP TIME AND THERE WAS STANDING WATER ON ROADWAY. I WAS IN A 65 MPH LOCATION, FLAT ROADWAY, AND CAME UPON A SMALL CAR DOING LESS THAN 60 MPH ON THE TURNIGAN ARM AREA OF THE SEWARD HIGHWAY (2 LANE-OPPOSING TRAFFIC). IT WAS CLEAR AND I BEGAN TO PASS. AS I CLEARED THE VEHICLE I NOTICED A LARGE CLASS A RV HAD FOLLOWED ME TO PASS THE CAR. I CONTINUED AT 65-70 MPH TO FINISH PASSING AND MY TRUCK STARTED VIBRATING AND LOSING POWER AND SPEED, NO LIGHTS OR PROBLEMS SHOWN ON DASH. THE RV THAT FOLLOWED ME WAS ON MY REAR END AND TRYING TO FIT BACK INTO THE LANE WITHOUT RUNNING THE SMALL VEHICLE OFF THE ROAD AS OPPOSING TRAFFIC APPROACHED. I COULD DO NOTHING BUT SIGNAL AND PULL OFF ON TO THE SHOULDER OF THE HIGHWAY. AS I STOPPED AND PUT TRUCK INTO NEUTRAL AND REVVED THE ENGINE IT APPEARED FINE. I WAITED FOR A CLEARING IN TRAFFIC AND PULLED BACK IN AND ACCELERATED WITH NO PROBLEM. THE PROBLEM CORRECTED THAT QUICKLY WITH OUT ME SHUTTING IT OFF. THE TRUCK HAD NO PROBLEMS FOR THE REST OF A 250 MILE TRIP. THIS INCIDENT COULD HAVE ENDED UP VERY BAD AND IT SHOOK MY WIFE UP EMOTIONALLY. THE PROBLEM OCCURRED ONE MORE TIME ON THE RETURN TRIP ON 9/13/14. SIMILAR WEATHER, BUT NOT QUITE AS WET. THIS TIME WHEN THE PROBLEM HAPPENED I WAS IN A PASSING LANE AND HAD A SLIGHT INCLINE AND A SEMI WAS

WHILE TRAVELING ON THE INTERSTATE, MY VEHICLE STARTING SHUTTERING AS I CHANGED LANES TO PASS ANOTHER VEHICLE. AS I ACCELERATED, THE ENGINE LOST POWER, AND THE ENGINE LIGHT STARTED FLASHING. MY VEHICLE CONTINUES TO SHUTTER UNDER HARD ACCELERATION. *TR

REVERSING VEHICLE AS IN A PARALLEL PARKING MANEUVER WITH STEERING LOCKED, SERVICE ADVANCETRAC WARNING DISPLAYED. VEHICLE OPERATED NORMALLY BUT TURN SIGNALS WOULD NOT STAY ON WHEN ACTIVATED. SYSTEM AUTOMATICALLY RESET LATER AFTER VEHICLE WAS SHUT OFF AND RESTARTED BUT WARNING RETURNED DURING SAME TYPE OF MANEUVER. DEALER DIAGNOSED CODE C1963 AND C1B00. STEERING RACK AND PINION (AKA STEERING GEAR) WAS REPLACED. CODE C1B00 INDICATES ISSUE WITH STEERING ANGLE SENSOR. THE ELECTRIC POWER ASSISTED STEERING (EPAS) IN THE F150 HAS NO SERVICEABLE PARTS SO WHEN THE SENSOR GOES BAD, THE RACK GOES BAD. VERY COINCIDENTAL THAT FORD RECALLED 2014 F150S FOR A SIMILAR PROBLEM (SEE NHTSA RECAII14V316.) *TR

WHILE DRIVING ON A 2 LANE HIGHWAY IN NORTHERN WISCONSIN WITH MY 11 YEAR OLD SON, I WENT TO PASS A SLOWER MOVING VEHICLE IN MY 2012 F150 ECOBOOST AND WHEN I ACCELERATED QUICKLY THE ENGINE JUST LOST ALL POWER AND TO AVOID A HEAD ON COLLISION I HAD TO SLAM ON MY BRAKES AND QUICKLY RETURN BEHIND THE SLOW MOVING CAR. QUITE FRIGHTENED, I DIDN'T ACCELERATE THE REST OF THE TRIP NORTH. WHILE RETURNING LABOR DAY, DAY, AND ON A FOUR LANE EXPRESSWAY I AGAIN TESTED THE ACCELERATION TO HAVE IT HAPPEN AGAIN, BUT THIS TIME THE CHECK ENGINE LIGHT STARTED TO FLASH AND THEN SHORTLY AFTER STAYED ON. BEING 400 MILES AWAY FROM HOME, I DROVE THE REST OF THE WAY VERY CAREFULLY. AFTER GETTING HOME AND BEFORE CALLING THE DEALER SERVICE TO SCHEDULE A SERVICE VISIT, I DID SOME SEARCHING ON THE INTERNET TO FIND THIS TO BE A PROBLEM WITH F150 ECOBOOST ENGINES. DOING SOME MORE SEARCHING I FOUND THE FOLLOWING ARTICLE "NHTSA CLOSES FORD-150 ECOBOOST ACCELERATION PROBE" BY [XXX] ON APRIL 14TH 2014, DETROIT NEWS. I WAS APPALLED THAT YOU WOULD CLOSE AN INVESTIGATION WHEN THE REASON TO ACCELERATE, COULD BE TO PASS A SLOWER MOVING VEHICLE, AND TO LOSE POWER DURING THIS MOVE COULD BE DEADLY! SINCE I PURCHASED THIS TRUCK, I HAVE MADE COUNTLESS PASSES ON SLOW MOVING VEHICLES ON TWO LANE HIGHWAYS AND FELT VERY SAFE TO COMPLETE THAT LEGAL MOVE UNTIL SATURDAY, WHEN, IF I DIDN'T TAKE A DRASTIC MEASURE TO BRAKE AND TURN BACK INTO MY LANE, MORE THAN LIKELY I WOULD NOT HAVE HAD THE OPPORTUNITY TODAY TO WRITE THIS LETTER TO

WHILE DRIVING MY 2012 F150 ECOBOOST AT 55MPH I HAD TO ACCELERATE TO MERGE INTO TRAFFIC. 75DEGREES OUTSIDE WITH LIGHT RAIN. THE MOTOR STUMBLED AND LOST POWER. SERVICE ENGINE SOON LIGHT APPEARED. I LET OF THE ACCELERATOR AND TRUCK REGAINED POWER. TO SHOP FOR DIAGNOSIS AND COMPUTER SHOWED 3 CYLINDER MISFIRES. THIS HAPPENS CONSTANTLY AND FORD REFUSES TO COME WITH A SOLUTION. IS IT GOING TO TAKE A FATALITY BEFORE SOMEONE CARE? *TR

WHILE TRAVELING AT INTERSTATE SPEED OF APPROX. 70 MPH, I ATTEMPTED TO PASS A SLOWER VEHICLE GOING UP A SLIGHT HILL. THERE WAS A SHUDDER AND THEN THE VEHICLE LOST ENGINE SPEED. I WENT FROM 70 MPH TO 55 MPH WITHOUT THE ABILITY TO MAINTAIN ANY SPEED, I WAS NOT APPLYING THE BRAKES. I COULD NOT COMPLETE THE PASS AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. IF I TRIED TO MAINTAIN SPEED OR ACCELERATE THE VEHICLE SHOOK VIOLENTLY, WAKING UP MY FAMILY. THE CHECK ENGINE LIGHT CAME ON AND JUST FLASHED. I PULLED FROM THE DRIVING LANE AND RESTARTED THE VEHICLE. THE LIGHT WENT OFF AND I WAS ABLE TO CONTINUE THE DRIVE, HAD TO BE VERY MINDFUL OF MY ACCELERATION. IT HAPPENED A SECOND TIME THE NEXT MORNING, AGAIN PASSING; SHUDDER AND THEN AN INABILITY TO MAINTAIN SPEED OR INCREASE IT. I PULLED OVER THIS TIME THE LIGHT CAME ON AND STAYED ON. I WILL BE TAKING IT TO A DEALER THIS WEEK. I WAS TRAVELING FOR APPROX. TWO HOURS PRIOR TO THE FIRST EVENT. IT WAS RAINING DURING THE FIRST EVENT, THE SECOND EVENT IT WAS PARTLY CLOUDY. *TR

MY WIFE AND DUAGHTER WERE DRIVING DOWN I-75 WHEN SHE HEARD A COUPLE OF CHIMES FOLLOWED BY A MESSAGE TO SAFELY SHUT DOWN. THE TRUCK LOST ALL POWER AT THAT POINT AND THE ENGINE TURNED OFF BY ITSELF. SHE WJOSHUAAS LUCKY SHE WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO GET OFF THE INTERSTATE PRIOR TO ANYTHING TOO BAD HAPPENING. I HAD ALREADY DONE SOME RESEARCH AND FOUND FORD HAS HAD AN ISSUE WITH THE 4 EGT EXSENSORS SHUTTING THE VEHICLE DOWN TO PROTECT ENGINE. THIS IS A VERY SERIOUS SAFETY ISSUE IF YOU CONSIDER I COULD HAVE BEEN TOWING 17,000LB TRAILER BEHIND ME WHEN THIS COULD HAPPEN. I STRONGLY FEEL THAT FORD NEEDS TO ADDRESS THE BAD SENSORS QUICKLY BEFORE SOMETHING WORSE HAPPENS. MY TRUCK HAS HAD NO MODIFICATIONS NOR CHIPS IN IT, SENSORS GO BAD AND KILLS THE ENGINE. ONLY 34,000 MILES ON IT.

ON THIS DATE (8-2-14) AT APPROX 0400 HRS(4AM) WHILE DRIVING IN WET RAINY CONDITIONS AND AIR TEMP APPROX 75 I HAD BEEN DRIVING FOR A FEW HOURS AND MADE A STOP. UPON GETTING BACK INTO TRUCK AND ATTEMPTING TO MERGE BACK ONTO THE HIGHWAY MY TRUCK EQUIPPED WITH 3.5 ECOBOOST LOST ALL POWER AND FAILED TO ACCELERATE. DURING THIS TIME THE TRUCK BEGAN TO SHAKE WHILE LOSING ACCELERATION. THIS OCCURRED APPROXIMATELY 4 TIMES IN A TWO WEEK PERIOD AND WHEN I TOOK THE TRUCK TO THE FORD DEALER THEY SAID NO RECORD IN THE COMPUTER SO THEY COULD NOT DO ANY REPAIRS. THIS HAPPENED ONE YEAR EARLIER (PREVIOUS AUGUST) WHEN ON VACATION AND FORD FOUND IT WAS THE CHARGE AIR COOLER (INTERCOOLER) AND BOLTED ON AN AIR DEFLECTOR WHICH OBVIOUSLY DID NOT WORK. FORD SOLD ME THIS VEHICLE KNOWING THERE WAS ISSUES WITH THIS SYSTEM AND FAILED (DID NOT) TELL ME ABOUT IT UNTIL THE ISSUE OCCURRED AND AT THAT POINT I LEARNED ABOUT IT ON THE INTERNET PRIOR TO FORD EMPLOYEES TELLING ME. THIS PROBLEM WILL CAUSE AN ACCIDENT AT SOME POINT. THE VERY FIRST TIME IT HAPPENED TO ME AUGUST 2013 I WAS MERGING WHILE PULLING A SMALL CARGO TRAILER AND UPON THE VEHICLE LOOSING ALL POWER A SEMI ALMOST REAR ENDED ME WHICH WOULD HAVE CAUSED A MAJOR ACCIDENT. POWER SEEMS TO COME BACK AFTER ABOUT LIMPING TRUCK FOR APPROXIMATELY 1/8 TH OF A MILE. FORD KNOWINGLY SOLD A TRUCK WITH FAULTY EQUIPMENT THAT WILL CAUSE INJURIES AND/OR FATALITIES AND DOES NOT APPEAR AS THOUGH THEY CARE TO FIX THE PROBLEM. *TR

WHILE TRAVELING AT 55MPH, UP A SLIGHT INCLINE ON THE HIGHWAY, I PULLED OUT TO PASS ANOTHER VEHICLE. AS I PRESSED ON THE ACCELERATOR I HAD NO ENGINE POWER AND THE F150, LARIAT, ECO BOOST BEGAN TO SLOW. THE CHECK ENGINE LIGHT CAME ON AND FLASHED. I LET OFF OF THE ACCELERATOR AND THEN PRESSED IT DOWN AGAIN. THIS TIME I HAD POWER. I PULLED BACK INTO THE LANE AND EVERYTHING APPEARED TO BE IN WORKING ORDER. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 5 MPH, THE ECO BOOST BRAKING SYSTEM FAILED. THE CONTACT WAS ABLE TO ENGAGE THE ECO BRAKING SYSTEM ONCE THE VEHICLE WAS DRIVEN FOR AWHILE. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,874.

MY VEHICLE WHEN GOING AROUND NA TURN WOULD WANT TO STRAIGHTEN OUT IN THE TURN. LATER THAT DAY I CAME INTO A SMALL TOWN GOT THRU THE RED LIGHT AT THAT TIME MY POWER STEERING NEEDS MAINTENANCE LIGHT CAME ON SHORTLY AFTER THAT I WAS UNABLE TO CONTROL MY THE STEERING OF MY TRUCK THERE WAS NO STEERING I HAD A GENTLEMAN HELP ME GET THE TRUCK OFF THE ROAD AS FAR AS HE COULD YOU JUST COULD NOT STEER AS IT TURNS OUT MY RACK AND PINION STEERING IS NO GOOD THERE IS NO RECALL ON THIS ITEM BUT IF IT HAPPENS TO SOMEONE GOING INTO A CORNER THEY WILL HAVE A BAD ACCIDENT BECAUSE YOU JUST CANNOT STEER. *TR

FEEL A CLUNKING FEELING IN STEERING WHEEL WHEN DRIVING STRAIGHT AT ALL SPEEDS, WHEN GO OVER ANY LITTLE BUMP IN ROAD. DOES NOT HAVE TO BE A BIG BUMP. THE CLUNKING FEELING IS ON ANY TYPE OF ROAD. *TR

2012 FORD F-150. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE VEHICLE SPARE TIRE. *SMD THE CONSUMER STATED IT WASN'T UNTIL HE HAD A FLAT TIRE, THAT HE WAS INTRODUCED TO THE TERM FULL-SIZE DIS-SIMILAR SPARE AND THE RESTRICTIONS FORD STIPULATED. DRIVING SPEED, TOWING A TRAILER, OR EVEN WASHING THE VEHICLE WITH THE SPARE ON IT IN A COMMERCIAL WASH, WOULD VIOLATE THE WARRANTY, HE PAID FOR. THE CONSUMER WAS INFORMED BY THE TIRE TECHNICIAN, THE RADIUS OF THE ORIGINAL TIRES WERE 39,9 INCHES AND THE RADIUS OF THE DIS-SIMILAR SPARE WAS 39.1 INCHES. FURTHER, THAT PROLONGED USE OF THE SPARE COULD AND MOST PROBABLY WOULD AFFECT THE MECHANICAL OPERATION OF THE TRANSFER CASE.*JB

WHILE TRYING TO PASS ANOTHER VEHICLE DURING WET WEATHER , MY VEHICLE WOULD LOOSE ENGINE POWER AT A CRITICAL MOMENT DURING PASSING. FORD DEALER COULD FIND NO PROBLEM. LOSS OF POWER HAPPENED MORE THAN ONE TIME WHILE PASSING. AFTER ABOUT ONE YEAR OF SERVICE I TRADED VEHICLE OFF....NOT LIKING THE PASSING PERFORMANCE DURING WET WEATHER. THEN FOUND OUT THAT THIS IS A PROBLEM WITH MANY F150 ECOBOOST ENGINES. I BELIEVE THIS IS A SERIOUS ISSUE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM WRITING TO COMPLAIN ABOUT THE FAILURE OF THE VACUUM PUMP ON OUR 2012 FORD F150 WITH ECOBOOST. ONCE THE VEHICLE HAD BEEN DRIVEN AROUND 33,000 MILES, WE BEGAN TO NOTICE SOME ISSUES WITH THE BRAKES IMMEDIATELY FOLLOWING STARTUP: THE BRAKE PEDAL WAS DIFFICULT TO PRESS AND UNLESS PUMPED SEVERAL TIMES BEFORE MOVING, THE BRAKES WOULD NOT FULLY ENGAGE. THIS IN OTHER WORDS, THE VEHICLE COULD NOT BE BROUGHT TO A COMPLETE STOP IN A NORMAL OR SAFE AMOUNT OF DISTANCE. WE INFORMED THE TECHNICIANS AT OUR LOCAL FORD DEALER OF THIS ISSUE WHILE HAVING THE ANNUAL INSPECTION COMPLETED. ULTIMATELY, THEY FOUND THE VACUUM PUMP TO BE COMPLETELY INOPERABLE AND IT HAD TO BE REPLACED. FORTUNATELY, NO ACCIDENT OCCURRED BEFORE WE HAD THIS PART REPLACED, BUT THE POTENTIAL WAS SIGNIFICANT. FORD SHOULD TAKE SOME ACTION TO PREVENT ANY POSSIBLE CRASHES THAT MAY HAPPEN AS A RESULT OF THE EARLY MALFUNCTION OF THIS COMPONENT. *TR

WHILE PASSING, MY VEHICLE LOSES POWER AND STARTS TO SPUTTER. THIS HAS HAPPEN ON NUMEROUS OCCASIONS, AND ON THE LATEST OCCASION THE SERVICE ENGINE LIGHT HAS COME ON. I HAVE THE 3.6 L ECOBOOST ENGINE IN THE VEHICLE. I HAVE TURNED THE VEHICLE INTO THE DEALERSHIP FOR REPAIRS, BUT WAS TOLD THEY HAD TO ORDER A COOLER TO INSTALL ON THE TURBO CHARGER. BOTTOM LINE NO PARTS ARE BROKE, BUT IT NOW REQUIRES ADDITIONAL PARTS. I DO NOT SEE ANY RECALLS FOR THIS ISSUE. *TR

DRIVING DOWN THE INTERSTATE DURING WET CONDITIONS MY 2012 FORD F150 ECOBOOST STARTED TO STUMBLE AND LOOSE POWER DRASTICALLY WHILE PULLING A TRAILER. THE TRUCK WOULD ONLY DO 30 MPH AS IT SHOOK AND STUMBLED DOWN THE INTERSTATE. THIS POWER LOSS MADE IT REALLY DANGEROUS TO GET OFF THE ROAD SAFELY WITHOUT OTHER CARS AND TRUCKS BEING AFFECTED. THE ONLY WAY TO RESET THE TRUCK WAS TO SHUT THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED TWICE TO ME DURING WET RAINY CONDITIONS. THIS ISSUE REALLY CONCERNS ME FROM THE SAFETY OF MY WELL BEING AND OTHER FELLOW DRIVERS. FORD NEEDS TO TAKE ACTION IN FIXING THIS PROBLEM WITH THE F150 ECOBOOST TRUCKS. *TR

PURCHASED A NEW 2012 F150 WITH MICHELIN LTX A/T2 TIRES 12000 MILES AND I NOTICED THAT THEY WERE DRY ROT BETWEEN THE TREAD LUGS TOOK BACK TO DEALER HAD THEM REPLACED NOW AROUND 12000 MI. LATER HAVE SAME PROBLEM DRY ROT CRACKING BETWEEN LUGS AND ON SIDEWALL I BELIEVE THIS TIRE HAS A PROBLEM AND MICHELIN NEEDS TO RECALL THEM BEFORE SOME INNOCENT PERSON IS INJURED OR KILLED. HOW MANY TIMES ARE WE GOING TO REPLACE SOMETHING DEFECTIVE WITH SOMETHING DEFECTIVE. *JS

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE STALLED AND SMOKE EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WOULD VIBRATE AND THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

WHEN TAKING OFF FROM BEING STOPPED THERE IS A THUMPING, CLICKING, SNAPPING TYPE SOUND COMING FROM THE REAR OF THE TRUCK. NOT ONLY DOES IT MAKE A NOISE BUT YOU CAN FEEL IT. TRUCK WAS TAKEN INTO THE DEALER FOR INSPECTION AND DEALER COULD NOT FIND OUT WHERE IT WAS COMING FROM. UPDATED 4/24/2015 *JS

AT HIGHWAY SPEEDS A HORRIBLE SHUDDER OCCURS. I TOOK THE TRUCK IN FOR SERVICE AT 78000 MILES, MY WARRANTY RUNS OUT AT 80000. I WAS TOLD THAT THIS WAS "NORMAL FOR 157 INCH WHEELBASE TRUCKS" IS THERE ANY HELP AVAILABLE FOR THIS? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

ELECTRONIC POWER STEERING MODULE FAILED LEAVING VEHICLE WITH NO POWER STEERING. *TR

THIS VEHICLE IS EQUIPPED WITH THE ECOBOOST 3.5L ENGINE. WHILE ATTEMPTING TO ACCELERATE ONTO A HIGHWAY, THE VEHICLE SPORADICALLY AND UNPREDICTABLY LOSES POWER, SEEMS TO HAVE TROUBLE SHIFTING GEARS AND SHUDDERS SEVERELY. BECAUSE THIS HAS OCCURRED ON SEVERAL OCCASIONS WHILE ENTERING A HIGHWAY, IT POSES A DEFINITE SAFETY RISK OF BEING STRUCK IN THE REAR OF THE VEHICLE. COMPLETE LOSS OF ACCELERATION OR STALLING WHILE ENTERING A HIGHWAY COULD RESULT IN A CRASH THAT COULD RESULT IN SERIOUS INJURY OR DEATH. *TR

WHILE DRIVING AT HIGHWAY SPEEDS, AFTER ACCELERATING TO PASS ANOTHER VEHICLE, THE TRUCK SUDDENLY SHUDDERED AND THERE WAS SIGNIFICANT POWER LOSS. SO MUCH SO, IT WAS DANGEROUS TO GET OVER TO THE SIDE OF THE ROAD TO SEE WHAT WAS WRONG. THE VEHICLE CONTINUED ACTING LIKE THIS THROUGHOUT THE DAY. I TOOK IT INTO A FORD DEALERSHIP WHO 'RESOLVED' THE ISSUE. 1.5 YEARS LAYER, THE SAME EXACT THING STARTED OCCURRING AGAIN (18JUL2014). AGAIN, IT WAS UNSAFE FOR ME TO PULL OVER AFTER SUCH A CONSIDERABLE POWER LOSS. *TR

ENGINE SHUTTERS, LOSS OF POWER, ENGINE MISFIRES. DEALER HAS ATTEMPTED TO REPAIR ON SEVERAL OCCASIONS. THIS PROBLEM HAS ALMOST CAUSED SEVERAL ACCIDENTS. *TR

PULLED INTO PARKING LOT AND TRUCK STALLED. COULD NOT STEER. COULD NOT ACCELERATE. WARNING LIGHT POPPED UP SAID LOW OIL PRESSURE. WAS NOT ON A HILL. RAN VEHICLE HEALTH REPORT THROUGH FORD SYNC SERVICE AND EVERYTHING CAME BACK OK. WILL CALL DEALERSHIP NEXT. HAD MY DAUGHTER WITH ME AND IT SCARED ME TO DEATH. *TR

AFTER THE VEHICLE IS STARTED AND PLACED IN GEAR, THERE ARE TIMES WHEN NO POWER BRAKES ARE AVAILABLE AND THE VEHICLE IS DIFFICULT TO STOP WHEN IT IS ONLY ROLLING AT A FEW MILES PER HOUR (LESS THAN 5MPH). YOU HAVE TO STAND ON THE BRAKES TO STOP THE VEHICLE, AND IF I'M TOWING A LOAD WHEN THIS HAPPENS IT'S A VERY SCARY EVENT BECAUSE THE VEHICLE DOESN'T STOP WHEN YOU NEED IT TO STOP. WHEN PULLING OUT OF A PARKING POSITION IN A PARKING LOT, I'VE COME CLOSE TO HITTING A PARKED VEHICLE WHEN MY VEHICLE WOULDN'T STOP AS YOU WOULD EXPECT IT TO. I HAD MY VEHICLE INTO THE FORD DEALERSHIP TODAY TO HAVE THIS VACUUM BRAKE PUMP REPLACED TO CORRECT THIS PROBLEM, A PROBLEM THAT THEY KNOW THAT EXISTS AND THAT IS A SAFETY ISSUE, AND I WAS TOLD THAT THE PART WILL NOT BE AVAILABLE UNTIL HALLOWEEN TIMEFRAME.... A 3.5 MONTH BACK ORDER. THIS IS THE MOST POPULAR SELLING VEHICLE IN NORTH AMERICA, AND IF THIS IS HAPPENING TO ONLY A SMALL PERCENTAGE OF FORD F150 ECOBOOST'S, IT'S ONLY A MATTER OF TIME BEFORE AN INDIVIDUAL IS SERIOUSLY INJURED OR KILLED FROM THIS VACUUM BRAKE PUMP FAILURE ON THIS VEHICLE EQUIPPED WITH THE ECOBOOST ENGINE. *TR

DOING 45 ON A TWO LANE HIGHWAY, PULL OUT TO PASS, HAD NO ACCELERATION AT ALL. I WAS UNABLE TO COMPLETE THE PASSING. THE FIRST TIME THIS HAPPENED I THOUGHT PERHAPS I GOT BAD GASOLINE. THE SECOND INCIDENT, A FEW MONTHS LATER, WENT JUST ABOUT EXACTLY THE SAME WAY. RECENTLY, WHILE ATTEMPTING TO MERGE ON TO A HIGHWAY I PUT THE PEDAL DOWN, THE VEHICLE SEEMED LIKE IT WAS MISSING VERY BADLY AND IT STARTED SHAKING VIOLENTLY AND WOULD NOT STOP FOR SEVERAL MINUTES, EVEN WHEN I SLOWED DOWN. I TOOK THE VEHICLE RIGHT TO THE DEALERSHIP, IT'S STILL THERE. *JS

THE PASSENGER AIR BAG OFF LIGHT ILLUMINATES WITH A PASSENGER IN THE SEAT. MY WIFE WEIGHS JUST UNDER 100 LBS. AND WHEN SHE SITS IN THE SEAT, WITH HER BUTT ALL THE WAY BACK AND CENTERED IN THE SEAT THE LIGHT ILLUMINATES. AS WE TRAVEL THE LIGHT SOMETIMES GOES OFF THEN A SHORT WHILE LATER IT COMES BACK ON AGAIN. THE DEALER SERVICE DEPT. TESTED THE RESTRAINT CONTROL MODULE AND DIDN'T FIND ANY CODES. THEY ROAD TESTED 2 MILES WITH A PASSENGER AND DECLARED THE SYSTEM IS WORKING AS DESIGNED. THE DEALER SERVICE ADVISOR WITNESSED THE AIR BAG OFF LIGHT ILLUMINATED. THEIR FINAL WORD WAS, "WE'VE DONE EVERYTHING WE CAN". IN MY VIEW THIS IS A SAFETY ISSUE. *JS

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE SUNROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,800.

I GOT INTO MY FORD F150 ON OCTOBER 4, 2013 AND IT WOULDN'T START. MALLOY FORD HAD ME CALL A WRECKER AND PICK IT UP ON SATURDAY OCTOBER 5, 2013 MALLY FORD CALLED ME ON OCTOBER 7, 2013 AND SAID MY TRUCK WAS READY. I PICKED MY TRUCK UP ON OCTOBER 8, 2013 THEY TOLD ME IT WAS MY BATTERY. WELL ON JUNE 2, 2014 MY TRUCK WOULDN'T START AGAIN. I CALLED MALLOY THAT EVENING AND LEFT A MESSAGE TELLING THEM TO CALL ME. I RECEIVED A PHONE CALL FROM THEM ON TUESDAY JUNE 3, 2014 ASKING ME QUESTIONS ABOUT MY TRUCK. THEY TRIED TO ME THAT I DIDN'T DRIVE IT VERY MUCH THAT WAS MAKING MY BATTERY DRAIN. THEY SAID YOU HAVE A 2012 VEHICLE WITH ONLY 13,000 MILES ON IT. IT DON'T MATTER HOW MANY MILES YOU HAVE ON A VEHICLE, IT SHOULD START. SO I DRIVE MY TRUCK IN ON JUNE 4, 2014 AT MALLOY FORD AND LEAVE IT. I HAD THE BATTERY CHARGED THE DAY BEFORE SO I COULD DRIVE IT IN THE NEXT MORNING AND LEAVE IT SO THEY COULD LOOK AT IT WHILE I WAS AT WORK. MALLOY CALLS ME THAT DAY AND TELLS ME MY TRUCKS READY, THAT IT WAS MY BATTERY. HOW CAN YOU HAVE A VEHICLE THAT HAS NOW HAD 3 BATTERIES IN IT GO BAD. SOMETHING ISN'T RIGHT. SOMETHING IS DRAINING MY BATTERY DOWN. I WOULD REALLY LIKE THIS PROBLEM TO BE SOLVED. *TR

TL* THE CONTACT OWNS A 2012 FORD F150. THE CONTACT STATED WHILE ACCELERATING TO ENTER HIGHWAY, THE VEHICLE LUNGED FORWARD AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY BEFORE IT STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 222 AND THE CURRENT MILEAGE WAS 61,243.

WAS TRAVELING UP THE ROADWAY ON 6/1/14 IN OUR 2010 F-150 XLT AND WENT TO MAKE A TURN INTO AN INTERSECTION. THE VEHICLE STALLED AND WAS RENDERED USELESS IN THE MIDDLE OF THE INTERSECTION. THE VEHICLE LOST COMPLETE POWER, STEERING CAPABILITY, AND BRAKING WAS DIMINISHED TREMENDOUSLY. WE WERE STALLED IN AN INTERSECTION WITH CROSS TRAFFIC APPROACHING AT 55MPH. WITH LITTLE TIME DUE TO ONCOMING VEHICLES, WAS ABLE TO IMMEDIATELY RESTART THE ENGINE AND PROCEED, BEFORE ONCOMING VEHICLES APPROACHED US IN THE INTERSECTION. NOT VERY SAFE BEING THAT MY ENTIRE FAMILY WAS IN THE TRUCK. FORD HAS ISSUED A SERVICE BULLETIN ABOUT THE ISSUE WITH THE VAPOR CANISTER PURGE VALVE AND ITS NEEDING TO BE REPLACED. HOWEVER, I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BEING THAT THE VEHICLE STALLS WHEN REDUCING SPEED (SUCH AS TURNING INTO INTERSECTIONS WITH OTHER ONCOMING TRAFFIC COMING AT YOU). THERE IS NO RECALL IN LIEU OF THIS POTENTIALLY DANGEROUS SITUATION THEY ARE CAUSING. ADDITIONALLY, THIS PROBLEM WITH THE CANISTER CAUSES A TREMENDOUS VACUUM ON THE FUEL TANK, SO MUCH THAT IT DAMAGES INTERNAL COMPONENTS AND HAS RAISED QUESTIONS ABOUT WHETHER IT IS AFFECTING THE STABILITY OF THE ACTUAL TANK ITSELF. WHEN YOU GO TO FUEL THE VEHICLE, THERE IS SO MUCH OF A VACUUM THAT YOU HEAR IT RELEASE THE PRESSURE WHEN INSERTING THE NOZZLE. IMMEDIATELY AFTER FUELING, THE VEHICLE WILL NOT START FOR SEVERAL MINUTES. THIS ISSUE NEEDS TO BE CORRECTED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THEIR VEHICLE SITTING

TL* THE CONTACT OWNS A 2012 FORD F150. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SHIFTED INTO 4 -WHEEL DRIVE INDEPENDENTLY AS THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. AFTER POWERING OFF AND RESTARTING THE VEHICLE IT RESUMED TO NORMAL OPERATION. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR ACTUATORS NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE 42,000.