TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 70 MPH, THE GEAR AUTOMATICALLY SHIFTED INTO FIRST GEAR. ALSO, THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE AUTOMATICALLY WENT INTO LIMP MODE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (TOWNE FORD, 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL, AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. CASE NUMBER: CAS-13431428 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. *BF UPDATED 8/6/18*JB
2012 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
P0720 TROUBLE CODE. SPEEDOMETER DOES NOT WORK. AT HIGHWAY CRUISING SPEEDS, THE TRANSMISSION OCCASIONALLY DOWNSHIFTS TO 1ST GEAR.
STEERING COLUMN SENSOR FAILED LEADING TO COMPLETE FAILURE OF THE ELECTRONIC POWER STEERING SYSTEM. POWER STEERING FAILURE OCCURRED WHILE IN MOTION WHILE TURNING. A SEARCH OF INTERNET FORUMS CONFIRMS THIS IS A WIDESPREAD ISSUE WITH THIS VEHICLE MAKE AND MODEL.
MY TRUCK WOULD LOSE POWER AT TIMES THEN WOULD NOT START. DEALER ADVISED THE FUSE TO THE FUEL RELAY PUMP WAS BURNED AND NEEDED TO BE BYPASSED TO A LARGER FUSE BECAUSE THE FUSE INSTALLED BY THE MANUFACTURE IS TOO SMALL. THIS REPAIR COST ME $411. DEALER ADVISED THIS WAS A DEFECT FROM MANUFACTURE AND WAS COMMON IN THE 2012 YEAR MODEL. I RESEARCHED THE ISSUE AND LOCATED MANY COMPLAINTS ABOUT VEHICLES LOSING POWER ON THE HIGHWAYS AND ALMOST INVOLVED IN COLLISIONS DUE TO THE FUEL PUMP PROBLEM. I'M SURE THERE ARE MANY COMPLAINTS AND ACCIDENTS THAT CAN BE ATTRIBUTED TO THE DEFECT WHICH CAUSES FUEL DISRUPTION.
WHILE DRIVING AND ACCELERATING MY FORD F150 VEHICLE AT APPROXIMATELY 35 MPH, TRANSMISSION DROPPED TO FIRST GEAR, WHICH CAUSED THE VEHICLE TO REDUCE SPEED QUICKLY AND WHEELS TO LOCK UP. PULLED OFF THE ROAD. ATTEMPTED TO DRIVE ONE MORE TIME AND VEHICLE DID THE SAME ACTION, WHILE ACCELERATING AROUND 30-35 MPH VEHICLE DROPPED TO FIRST GEAR AND WHEELS LOCKED UP. PULLED OVER, SHUT OFF VEHICLE, THEN TURNED IT BACK ON. PLACED VEHICLE IN MANUAL MODE AND WAS ABLE TO DRIVE HOME. THE NEXT DAY I TOOK F-150 TO ADVANTAGE FORD OF STUART. ADVANTAGE FORD SAID IT IS LEAD FRAME THAT NEEDS TO BE REPLACED. RESEARCHED ON THE INTERNET SIMILAR PROBLEMS WITH 2012 FORD F-150'S AND FOUND A RECALL FOR FORD F-150'S RECALL NUMBER 16S19. I SEARCHED MY VIN ON FORD'S WEBSITE AND CALLED CUSTOMER CARE, AND MY VIN DOES NOT SHOW ON THIS RECALL. THEN I CAME ACCROSS NHTSA NUMBER 16V248 WHICH COVERS FORD F150'S BUILT IN DEARBORN MICHIGAN BETWEEN FEBRUARY 11. 2011 AND SEPTEMBER 8, 2012. MY FORD F 150 WAS BUILT IN AUGUST OF 2012 ACCORDING TO THE MANUFACTURER. MY VIN WAS OBVIOUSLY MISSED IN THIS SAFETY RECALL, AND I WOULD LIKE A RESOLUTION TO ADD MY VIN NUMBER TO THIS SATETY RECALL. I TALKED WITH FORD, AND THEY STARTED A CASE NUMBER CAS-13394098.
1. TRANSMISSION STARTS OUT IN 1ST GEAR. PULLING OUT INTO TRAFFIC TRANSMISSION FAILS TO SHIFT AND REMAINS IN 1ST GEAR. ALMOST REAR ENDED BY ONCOMING TRAFFIC. SPEEDOMETER DOES NOT WORK AND SEVERAL OTHER INSTRUMENTS NOT WORKING. PULL TO SIDE OF ROAD, TURN OFF IGNITION KEY. SYSTEMS RESETS, EVERYTHING WORKING. 2. AFTER STOPPING AT INTERSECTION TRANSMISSION REMAINS IN 5TH GEAR. WILL NOT DOWNSHIFT AND HAS NO ACCELERATION. PULL TO SIDE OF ROAD, TURN IGNITION KEY OFF. RESTART TRUCK AND TRANSMISSION WORKS AGAIN.
SOMEONE STOPPED SHORT IN FRONT OF ME. I APPLIED THE BRAKES BUT COULD NOT AVOID HITTING CAR. THE BRAKE INDICATOR ON FRONT CONTROL DISPLAY SAID MY BRAKES ARE OK. ONCE I CRASHED THE SEAT BELT ENGAGED BUT I STILL HIT THE STEERING WHEEL WITH MY CHEST. THE AIRBAGS DID NOT DEPLOY! THERE WAS SOME HEAVY SMOKE THOUGH AROUND THE SEAT BELT AREA OR FROM PERHAPS THE ELECTRICAL CONNECTIONS UNDER THE SEAT?
MY 6 MONTH PREGNANT WIFE WAS DRIVING THE TRUCK WHEN THE DASH READ "POWER STEERING ASSIST FAULT" SHE LOST ALL POWER STEERING AND WAS UN ABLE TO CONTROL THE VEHICLE. TALKED TO FORD DEALERSHIP, THEY SAID RACK IS FAULTY. THANKFULLY MY WIFE, NIECE AND UNBORN CHILD WHERE UN HARMED WHEN THE DEFECTIVE PIECE FAILED. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED IMMEDIATELY. IF THEY WERE TRAVELING AT HIGH SPEEDS, SHE WOULDN'T HAVE BEEN ABLE TO CONTROL THE VEHICLE ON A CORNER.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR TIRES SEIZED AND THE ADVANCE TRACK WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
VEHICLE RANDOMLY SHIFTS UP AND DOWN. IT WILL SOMETIMES SHIFT FROM 1ST TO 6TH AND THEN THE VEHICLE DOES NOT GO SINCE IT IS IN HIGH GEAR. OTHER TIMES, IT WILL SHIFT FROM 6TH TO 3RD. THIS HAPPENED WHILE DRIVING 70 MPH ON EXPRESSWAY, IT SHIFTED TO 3RD AND CAUSED THE VEHICLE TO JERK. I RESEARCHED AND OTHERS HAVE HAD SIMILAR ISSUES. TOOK TO FORD AND THEY SAID IT NEEDS A NEW LEAD RELAY WHICH WILL COST $600.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE "POWER ASSIST FAULT" CODE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 50 MPH, THE GEAR AUTOMATICALLY SHIFTED FROM FIFTH TO FIRST GEAR WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO LOCK UP. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL AND THEN INTO MANUAL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE IN THE AUTOMATIC MODE TO THE HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER (SANDS FORD OF RED HILL, 602 MAIN ST. (RT. 29), RED HILL, PA 18076) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND ASKED THE CONTACT TO CALL NHTSA. CASE NUMBER: CAS-13299658 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
AT 70K MILES, MY TIMING CHAIN STRETCHED CAUSING ME TO HAVE TO HAVE IT REPLACED COSTING $3200. THIS IS A KNOWN ISSUE BY FORD AND THERE IS AN OFFICIAL TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. THIS ISSUE IS DANGEROUS AND CAUSED SERIOUS ACCELERATION ISSUES WHILE DRIVING ALMOST CAUSING A WRECK AS I TRIED TO ACCELERATE UP HILL.
WHILE DRIVING, I NOTICED THAT I WAS HAVING TO PUSH ON THE ACCELERATOR HARDER TO GET POWER. I CAME TO A STOP AT A STOP SIGN AND WAITED FOR AN OPENING TO TURN LEFT AT THE INTERSECTION. WHEN I STARTED TO TURN LEFT, THE TRUCK STARTED TO ACCELERATE AND THEN THE ENGINE SOUNDED LIKE IT REVVED UP BUT THERE WAS NO POWER OR SPEED INCREASE AND A SIMPLY COASTED OUT INTO THE MIDDLE OF THE ROAD. THE TRAFFIC COMING FROM THE LEFT WAS COMING UP OVER A HILL AND I WAS VERY LUCKY THAT THEY WERE ABLE TO STOP BEFORE HITTING ME. THE TRUCK WAS ABLE TO PICK UP SPEED DOWN HILL, BUT LOST SPEED QUICKLY GOING UP HILL. I COULD SEE THIS BEING A DANGEROUS ISSUE WHEN CROSSING A BUSY INTERSECTION OR TRYING TO PASS. I TOOK THE TRUCK TO THE DEALERSHIP AND WAS TOLD THE TIMING CHAIN STRETCHED. THE TRUCK HAD ONLY 74000 MILES.
MY 2012 FORD F150 HAS ABOUT 60K MILES ON IT. I HAVE BEEN HAVING TRANSMISSION PROBLEMS - SHIFTING INTO HIGHER OR LOWER GEARS THAN IT SHOULD, NOT SHIFTING INTO GEAR, REVVING HIGH WITH LOW POWER, THE SPEEDOMETER WILL SHOW 0 MPH A LOT OF TIMES, AND AT ONE POINT IT DOWNSHIFTED INTO FIRST GEAR WHILE I WAS DRIVING 65-70MPH ON THE FREEWAY. FORTUNATELY, THAT TIME NOBODY WAS BEHIND ME AND I WAS ABLE TO SAFELY PULL TO THE SHOULDER. THAT ONLY HAPPENED ONCE. I WAS ABLE TO PUT IT IN PARK, TURN IT OFF, AND TURN IT ON AGAIN TO GET IT GOING. THE OTHER ISSUES HAVE BEEN HAPPENING A FEW TIMES A DAY AND I CAN GET IT TO WORK AND BACK BUT IT'S A LITTLE DICEY WHEN DRIVING IN TRAFFIC. I HAVE TO PUT IT IN PARK, TURN IT OFF AND SOMETIMES IN REVERSE TO GET IT GOING. I GOT A DTC P0720 A FEW DAYS AGO AND THEN TOOK IT INTO THE SHOP ON SEPT 18TH. JONES WEST FORD, THE FORD DEALERSHIP IN RENO TOLD ME IT WAS THE LEAD FRAME AND THEY WOULD REPLACE IT FOR OVER $700. I STARTED LOOKING ONLINE TO SEE IF ANYBODY HAD EXPERIENCE WITH THIS. APPARENTLY THERE WAS A RECALL FOR MY MAKE AND MODEL AND YEAR, WITH MY TRANSMISSION, FOR TRUCKS BUILT AT THE PLANT WHERE MY TRUCK WAS BUILT AT THE TIME MY TRUCK WAS BUILT. I CALLED FORD CUSTOMER SERVICE, BUT THEY AND THE DEALERSHIP SAY MY TRUCK IS NOT AFFECTED BY THE RECALL. IT IS HOWEVER SHOWING ALL THE SIGNS OF AN UNSAFE VEHICLE WITH THE EXACT SAME PROBLEMS THAT I AM SEEING IN THE RECALL (I GUESS FORD NOW CALLS IT A "CUSTOMER SATISFACTION PROGRAM" 16N02). THEY SAID THEY WOULD HAVE T
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER AND THE WRENCH ICON ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COASTED AS IF IT WERE IN THE NEUTRAL POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT COASTED TO A NEARBY GAS STATION, TURNED OFF, AND RESTARTED THE VEHICLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURED ON THREE OCCASIONS SINCE SEPTEMBER 23, 2017. FLETCHER FORD IN PINEVILLE, MISSOURI WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000.
ON 9/24/17 TRAVELING AT APPROX. 40 MPH ON A STRAIGHT SECTION OF A RURAL STATE ROAD THE VEHICLE SUDDENLY SHIFTED TO 1ST GEAR WITH NO ACTION FROM THE DRIVER. THE REAR WHEELS SKIDDED UNTIL THE VEHICLE SLOWED DOWN. IT WAS A SUNNY WARM DRY DAY. PRIOR TO THIS INCIDENT I HAVE NOTICED ON ABOUT 4 OCCASIONS RECENTLY THAT PROCEEDING FROM A STOP THE TRANSMISSION WOULD SHIFT FROM 1ST GEAR DIRECTLY TO 5TH WHICH MADE IT SEEM LIKE THE TRANSMISSION WAS SLIPPING, THE VEHICLE WOULD HAVE LITTLE TO NO ACCELERATION, IT WOULD NEED TO BE STOPPED, THEN WOULD PROCEED NORMALLY. FORD HAS 2 CUSTOMER SATISFACTION SAFETY RECALL PROGRAMS: 16N02 AND 16S19 THAT WERE CREATED TO CORRECT THE EXACT ISSUE THAT I DESCRIBE AND APPLY TO 2011 AND 2012 F-150'S THAT WERE BUILT IN DEARBORN BETWEEN 2/11/11 AND 9/8/12. MY F-150 BUILT IN DEARBORN ON 8/19/12 WHICH IS BETWEEN THE DATE RANGE. BOTH THE FORD DEALER AND FORD CUSTOMER SERVICE HAVE TOLD ME THAT THE TRUCK IS NOT PART OF THE PROGRAM WHEN THEY SEARCH THE VIN #. IT APPEARS THAT ONE OR MORE VEHICLES EXPERIENCING THIS VETTED PROBLEM ARE STILL OUT THERE WITH UNSAFE DEFECTIVE COMPONENTS. AT THIS TIME FORD IS UNWILLING TO MAKE THE REPAIRS.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING DIFFERENT SPEEDS, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (HALL FORD IN ELIZABETH CITY, NC, 877-475-0723) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
I PURCHASED A 2012 FORD ECOBOOST IN JULY 2012. AND PURCHASED AN EXTENDED 5YR 100K MILE WARRANTY., WHICH WAS VALID THROUGH JULY 20, 2017. IN AUGUST OF 2017, AFTER THE TRUCK SAT FOR A COUPLE DAYS, I WOULD START THE CAR AND HEAR A LOUD RATTLE COMING FROM THE FRONT OF THE MOTOR. I STARTED TO RESEARCH THE INTERNET AND FOUND OUT THAT ECOBOOST MODELS FROM 2011-2015 HAD FAULTY TIMING CHAINS THAT STRETCHED / MALFUNCTIONED AFTER A SHORT PERIOD OF TIME. I FOUND SEVERAL TESTIMONIALS AND VIDEOS OF ECOBOOST OWNERS WITH THE SAME ISSUE. I CONTACTED FORD AND BASICALLY GOT A "SORRY" RESPONSE SINCE I WAS 60 DAYS OVER THE WARRANTY PERIOD. THE REPAIR COST $~ 4000 AND FORD IS TURNING A BLIND EYE. I HAVE FOLLOWED ALL MAINTENANCE REQUIREMENTS AND TAKE IMPECCABLE CARE OF MY VEHICLE. AND I'M NOW FACED WITH A $4000 REPAIR BILL WITH A TRUCK WITH 77K MILES ON IT. WE NEED NHTSA TO HELP FORD STEP UP TO THE PLATE AND MAKE THIS RIGHT TO THE CUSTOMER. AND ISSUE A RECALL FOR THIS CURRENT TSB. IF NOT REPAIRED, THE TIME CHAIN CAN JUMP AND DESTROY THE MOTOR. THIS ISN'T A SMALL ISSUE. NO CONSUMER SHOULD BE FACED WITH A $4000 REPAIR BILL AFTER 77K MILES AND TAKING CARE OF THEIR VEHICLE. YOUR SUPPORT IN INSTITUTING A RECALL FOR THIS DESIGN MALFUNCTION WILL NOT JUST HELP ME, BUT MANY OTHERS I'VE MET ONLINE WITH THE SAME ISSUE. REGARDS.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD OF PORT RICHEY (10715 US-19, PORT RICHEY, FL 34668 (727) 868-9545) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,840.
DRIVING ABOUT 70 MPH THE VEHICLE EXPERIENCED A LACK OF ACCELERATION, DEPRESSING THE GAS PEDAL WOULD ONLY ACCELERATE VERY SLOWLY; SPEEDOMETER WENT DOWN TO ZERO, RPM GAUGE WENT TO ZERO, INSTANT MPG DISPLAY WENT TO ZERO, SERVICE ENGINE LIGHT CAME ON. PULLED OVER IN HIGHWAY AND REQUESTED A VEHICLE HEALTH REPORT; THE REPORT INDICATES "RESTRAINTS INDICATOR LAMP WARNING". AFTER PARKING AND TURNING VEHICLE OFF/ON, PROBLEM GOES AWAY, HOWEVER IT WAS DIFFICULT TO MOVE FROM THE LEFTMOST LANE TO THE RIGHT SIDE OF THE ROAD WITH LIMITED ACCELERATION. THIS IS THE THIRD TIME I HAVE EXPERIENCED THIS IN THE LAST TWO WEEKS, A REPORT WAS ALSO SUBMITTED FOR THAT CASE.
TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE STOPPED A LIGHT, THE VEHICLE'S REAR END MADE AN ABNORMAL NOISE AND JUMPED OFF THE ROAD. THE CONTACT STATED THAT ONCE THE VEHICLE LANDED THEY ATTEMPTED TO MOVE THE VEHICLE HOWEVER, WHEN DEPRESSING THE ACCELERATION PEDAL, THE VEHICLE MADE A GRINDING NOISE AND FAILED TO ACCELERATE FORWARD. AFTER OBSERVING THE VEHICLE, THE CONTACT FOUND THAT THE TRANSMISSION GEARS IN THE REAR BLEW OUT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CONTACTED THE ALL STAR FORD DEALER LOCATED AT 300 CENTURY CT, PITTSBURG, CA 94565; 925-752-7800 WHO INFORMED THE CONTACT THAT THEY WOULD HAVE TO HAVE THE VEHICLE TOWED INTO THE DEALER TO RECEIVE A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
VEHICLE TRAVELING APPROX 35MPH ON A CITY STREET AROUND A CURVE WHEN THE EPAS SYSTEM FAILED SUDDENLY. STEERING BECAME EXTREMELY DIFFICULT AND VEHICLE WAS NEARLY INVOLVED IN A COLLISION. VEHICLE DASHBOARD DISPLAYED "SERVICE ADVANCETRAK" AND " ELECTROINIC POWER STEERING ASSIST FAILURE" SIMULTANEOUSLY. VEHICLE WAS TOWED TO DEALERSHIP. NO OFFICIAL DIAGNOSIS FROM DEALER.
TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, AUTOMATICALLY THE 6TH GEAR SHIFTED TO THE 1ST GEAR WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, CHANGED THE GEAR TO PARK AND RESTARTED THE ENGINE, THE VEHICLE THE OPERATED AS NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 38,623. ...UPDATED 10/23/17 *BF UPDATED 12/11/2017*JS
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION WENT FROM ONE GEAR TO ANOTHER WITHOUT WARNING. THE DEALER WAS CONTACTED (AUTONATION FORD, NORTH CANTON, OH, 330-497-9100) AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
WHILE DRIVING ON THE HIGHWAY AT 55 MPH TRUCK SPEEDOMETER WAS DROPPING TO ZERO AND BACK TO 55 AND THEN REAR TIRES STARTED SKIDDING AND I LOOKED AT ELECTRONIC GEAR SELECTION AND IT WAS IN FIRST GEAR, ALSO THERE WAS PICTURE OF A WRENCH ON THE THE DASH SCREEN THEN IT WENT OUT AND GAUGES WERE DASHES NO SPEEDOMETER AND AIR BAG LIGHTS AND A CHECK ENGINE LIGHT ON. PULLED OVER ALONG THE HIGHWAY AND SHUT OFF FOR A LITTLE WHILE THEN STARTED ENGINE AND WENT TO PULL BACK ON HIGHWAY AND IT WOULDN'T GO, SO L LOOKED AT THE DASH AND IT WAS IN 5TH GEAR , SO I SHUT IT OFF AGAIN AND RESTARTED IT AND IT WAS TRYING TO PULL OUT IN 3RD GEAR SO I GOT ON THE HIGHWAY AND WENT SLOW AND THE SPEEDOMETER WAS GOING UP AND DOWN ALL THE TIME. SO I GOT OFF ON AN EXIT AND SHUT IT OFF AGAIN AND FINALLY IT WORKED SO I MADE IT HOME
TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM FIRST GEAR AND FAILED TO CHANGE GEARS APPROPRIATELY. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RETURN TO NORMAL. THE FAILURE RECURRED THE FOLLOWING DAY. THE DEALER (ATHENS FORD, 4260 ATLANTA HWY, ATHENS, GA 30606, (706) 521-0778) DIAGNOSED THAT THE LEAF FRAME WIRING HARNESS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER MADE NO MENTION OF THE SERVICE CAMPAIGN (15N05 ELECTRIC VACUUM PUMP EXTENDED COVERAGE), SO THE CONTACT WAS UNCERTAIN IF IT WAS RELATED. IN ADDITION, THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
LOSS OF POWER WHILE DRIVING, DEPRESSING ACCELERATOR DOES NOT POWER THE VEHICLE, SPEEDOMETER NEEDLE NOT WORKING. ONCE ABLE TO STEER VEHICLE SAFELY TO SIDE OF ROAD AND TURNED OFF AND BACK ON, VEHICLE RESPONDS AS EXPECTED. HAPPENED TWICE ALREADY, ON 8/24/2017 AND 8/29/2017.
FIRST NATIONAL RECALL (16S19). SOFTWARE RECALL REPAIR TO PREVENT TRANSMISSION FROM SHIFTING DOWN INTO 1ST WHILE DRIVING. COMPLETED FEB 2017. AUGUST 2017 WHILE MERGING ONTO HIGHWAY, TRANSMISSION ABRUPTLY SHIFTED INTO FIRST AND LOCKED UP MY REAR WHEELS. I WAS NEVER INFORMED BY FORD THAT THERE WAS AN ADDITIONAL FIX/RECALL. RECALL (16N02) LEAD FRAME REPLACED AUGUST 2017. REPAIR SEEMS TO HAVE ADDRESSED SHIFTING PROBLEM, BUT I NOW TRANSMISSION DAMAGE THAT FORD STATES IS UNRELATED.
I WENT TO OPEN THE MOONROOF ON A HOT AFTERNOON TO VENT THE TRUCK. I PRESSED THE SWITCH TO TILT THE GLASS AND IT DIDN'T SEEM TO MOVE. I TRIED THE SLIDE FUNCTION AND HEARD A LOUD POP. THE GLASS SLID ABOUT 1" AND STOPPED. I TRIED NUMEROUS TIMES TO OPEN OR CLOSE THE MOONROOF AND ONLY SUCCEEDED IN GETTING IT TO OPEN ABOUT 5" AND IT WILL NOT CLOSE. I HAVE READ MANY POSTS ON FORD FORUMS AND OTHER FORUMS ABOUT THIS PROBLEM. IT INCLUDES NOT ONLY THE F-150'S BUT EXPLORERS AND EXPEDITIONS FROM 2007 TO PRESENT. A SMALL PLASTIC PART BREAKS AND RENDERS TO MOONROOF INOPERABLE. THE OWNER IS THEN STUCK WITH AN OPENING IN THE ROOF OF THEIR VEHICLE THAT WILL LET THE WEATHER IN. RAIN COULD POTENTIALLY SHORT OUT MUCH OF THE VEHICLES ELECTRICAL SYSTEM. THE ESTIMATED COST TO FIX THIS AT THE DEALER IS AS MUCH AS $2400 FOR A PART THE PROBABLY COST FORD LESS THAN $1. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED, BUT COULD VERY WELL HAPPENED ON THE HIGHWAY AS I HAVE OPENED THE MOONROOF WHILE TRAVELING BEFORE. THE SOUND OF THE PLASTIC PIECES BREAKING WHILE OPENING COULD VERY WELL STARTLE A DRIVER IF OPENED WHILE TRAVELING. I HAVE TO TRAVEL WITH A PIECE OF PLASTIC IN THE TRUCK AND USE IT TO COVER THE OPENING IN CASE OF RAIN. ALSO THE VEHICLE ISN'T SECURE BECAUSE OF THE OPENING. I'M ALSO NOT SURE IF THIS WILL SHATTER THE GLASS IF OPENED FURTHER.
WHEN PARKED WITH IGNITION OFF AND NO ONE IN THE TRUCK DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE ON THE UNLOCK SWITCH. WHEN I FIRST NOTICED THE PROBLEM SOMETIMES YOU CAN UNLOCK AND LOCK REPEATEDLY AND IT WOULD UNLOCK BUT NOW IT WONT DO ANYTHING. BOTH DOORS LOCK FINE BUT WHEN UNLOCKING ONLY THE PASSANGER SIDE DOOR UNLOCKS. THIS IS ON AN EXTENDED CAB XLT.
TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT TOOK THE VEHICLE TO BE INSPECTED AND WAS INFORMED THAT THE HORN FAILED. THE DEALER (WILSON FORD, 304-363-0500) PERFORMED A REPAIR THAT ENABLED THE HORN TO FUNCTION CORRECTLY, BUT THE REPAIR SPECIFICS WERE UNKNOWN. RECENTLY, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED. THE CONTACT TOOK THE VEHICLE TO BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
WHILE DRIVING ON THE HIGHWAY I EXPERIENCED SEVERE REDUCED ENGINE POWER DURING A ACCELERATION FOR AN ATTEMPTED PASS. AN ISSUE FORD WAS AWARE WOULD HAPPEN WITHOUT THE DEFLECTOR PLATE DUE TO DESIGN FLAW! NO ALERT TO THE OWNERS THAT IT WAS A POTENTIAL CONCERN, BRING THE VEHICLE IN FOR A CHECK - NO WORD AT ALL! IF THERE WAS A KNOWN PROBLEM WITH THEIR TURBO DESIGN LEADING TO COMPOUNDING PREMATURE FAILURE, WHY WOULDN'T THEY LET THE OWNERS KNOW" THE DEALERSHIP WOULD HAVE HAD AMPLE OPPORTUNITY TO INFORM ME OF THE ISSUE IF THAT WAS THEIR INTENTION AS I VISIT REGULARLY
STEERING LOCKS UP
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 40 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR WAS BEING SECURED BY DUCT TAPE. ORLEANS FORD (LOCATED AT 1405 S MAIN ST, MEDINA, NY 14103, (585) 798-4316) WAS CONTACTED BY PHONE AND THE CONTACT WAS PROVIDED GUIDANCE IN DIAGNOSING THE ISSUE. IT WAS THEN DETERMINED THAT THE LATCH SPRING HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TRUCK SHIFTS FROM 5TH GEAR DOWN TO 1ST AND ALSO SHIFTS FROM 1ST GEAR UP TO FIFTH GEAR
POWER STEERING COMPLETE FAILURE. WHILE DRIVING THE POWER STEERING LIGHT CAME ON SAYING POWER STEERING ASSIST FAILURE. SEEMS TO BE A RECALL ON MANY OTHER FORDS. COULD BARELY STEER THE VEHICLE.
THE POWER STEERING UNIT HAD TO BE REPLACED, APPROXIMATELY 5 YEARS OLD AND 70,000 MILES. WE EXPERIENCE THE SAME ISSUE PREVIOUSLY WITH ANOTHER F150 PREVIOUSLY OWNED. THIS IS A VERY COMMON ISSUE AND SHOULD INVOLVE A RECALL. COST FOR THE REPAIR WAS OVER $2000, TOOK 5 DAYS (INCLUDING THE WEEKEND) AND WAS PERFORMED AT A FORD DEALER. TURNING WAS DIFFICULT AND HAD WE NOT GOTTEN IT FIXED, IT MAY HAVE LED TO COMPLETE LOSS OF STEERING WHILE DRIVING. I DRIVE A LOT FOR WORK AND OFTEN ON HIGHWAYS WITH TRACTOR TRAILERS AND HIGHER SPEEDS.
I HAVE A 2012 FORD F 150 WITH 66,800 MILES ON IT AND HAVE CHANGED ONE OF THE TURBOS . ABOUT MAY OF 2017 I NOTICED A SHUTTER AND SHAKING OF THE ENGINE, THEN LOSE OF POWER, FAILURE TO ACCELERATE ON HILLS, THE VEHICLE WOULD DOWN SHIFT FOR NO REASON OR YOU HAD TO PUT THE GAS PEDDLE TO THE FLOOR TO EVEN MOVE THEN IT WOULD KICK IN AND CAUSE THE WHEELS TO SPIN. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER TO DIAGNOSE THE CHECK ENGINE LIGHT. I WAS TOLD THAT ONE OF THE TURBOS NEEDED REPLACED AT A COST OF $1800, WELL I HAD IT REPLACED AT MY OWN PERSONNEL GARAGE AND AFTER DRIVING THE VEHICLE 5 MILES IT HAD ALL THE SAME ISSUES. I CALLED THE FORD HOT LINE 3 TIMES ASKING WHAT THEY WILL DO TO FIX MY TRUCK, I WAS TOLD THE WARRANTY RAN OUT AT 60000 MILES, I EXPLAINED THE VEHICLE JUST STARTED DOING THIS AND I DID NOT HAUL ANYTHING AND ONLY DROVE IT ABOUT 12000 MILES A YEAR, THIS SHOULD NOT BE HAPPENING. THIS IS VERY DANGEROUS TRYING TO DRIVE A VEHICLE THAT LOSSES POWER THEN ACCELERATE WITHOUT WARNING. FORD TOLD ME THERE WERE SOME RECALLS ON THE 3.5 L ECO-BOOST ENGINE BUT NOT ON MY TRUCK. I HAVE BEEN A FORD MAN FOR OVER 40 YEARS, I BOUGHT THIS TRUCK BRAND NEW IN 2012 AND FORD WILL NOT DO ANYTHING BUT CHARGE ME MORE MONEY, I DO NOT BEAT MY TRUCK I BABY IT, I TAKE VERY GOOD CARE OF MY VEHICLES, THIS IS NOT MY FAULT IT IS POOR ENGINE DESIGNEE AND FORD SHOULD FIX THIS FOR ME BECAUSE AS I SAID IT IS A SAFETY HAZARD FOR ME AND ANYONE ELSE ON THE ROAD WITH THIS ENGINE.
TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING ABOUT 58 MPH, THE STEERING LOST POWER. THE SERVICE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE AND RESTARTED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,750.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 25 MPH, THE VEHICLE MISFIRED AND THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING UNDER NORMAL CONDITIONS TRANSMISSION WILL SUDDENLY AND RANDOMLY LOCK IN 3RD OR 5TH GEAR AND WILL NOT DOWN OR UP SHIFT. DIFFICULT TO GET MOVING FROM A COMPLETE STOP FROM 5TH GEAR. SPEEDO DOES NOT WORK WHEN THIS EVENT OCCURS SOMETIMES ABLE TO STOP, PLACE TRANSMISSION IN PARK AND RESTART TO RESET THE SYSTEM FOR A SHORT PERIOD. THIS DOES NOT ALWAYS WORK THOUGH. WRENCH ICON ILLUMINATES ON THE INFO CENTER, SPEEDO AND TRIP METERS SHOW BLANK LINES AS WELL. I HAVE PICS AND A VIDEO CLIP BUT UNABLE TO SHARE AT THE MOMENT.
I WAS DRIVING NORMAL SPEED AND HAD TO MAKE A QUICK STOP BECAUSE THE TRUCK IN FRONT OF ME STOPPED SHORT IN FRONT OF MY. I SLAMMED THE BRAKES TO STOP AND MY TRUCK DID NOT STOP AND COLLIDED WITH THE CAR IN FRONT OF ME. THERE WERE NO SKID MARKS, THE TRUCK JUST DID NOT STOP. I HAD THE BRAKES DONE THE DAY BEFORE AND I DID NOT STOP. I TOOK MY TRUCK TO FORD TO CHECK BRAKE BOOST VACUUM PUMP BECAUSE IT WAS MAKING NOISES. THEY REPLACED IT BECAUSE THE PART WAS DEFECTIVE. I BELIEVE THIS IS WHAT CAUSED MY ACCIDENT AND THE INABILITY TO STOP QUICKLY. FORD HAS REPLACED THE PART AND THE BRAKES ARE WORKING PROPERLY BUT THE PUMP IS STILL NOISY. I BELIEVE THIS TO BE RELATED TO THE 2011‐2012 FORD F‐150 EQUIPPED WITH 3.5L GTDI ENGINES EA15‐006 BRAKE VACUUM PUMP FAILURE
WHEN I START THE TRUCK THE ENGINE LIGHT IS ON, WHILE DRIVING THE TRUCK STALLS AND LOOSES POWER AND THE TOOL SIGN COMES ON IN READ OUT WINDOW. I HAVE TO PULL OVER AND PUT THE TRUCK IN PARK AND RESTART IT. THIS HAPPENS EVERY 100 YARDS OR SO. I UNDER STAND THIS IS AN ONGOING PROBLEM WITH THE 2012 F150 FORD TRUCKS. I CAN'T UNDERSTAND WHY THE WANT HAVE A RECALL. I UNDERSTAND THEY NEED TO ADD A DEFLECTOR SHIELD UNDER THE MOTOR. IT'S VERY DANGEROUS WHEN A VEHICLE LOOSES POWER WHILE DRIVING DOWN THE HIGHWAY.
THE BRAKES GAVE OUT AND ALL OF THE BRAKE FLUID LEAKED OUT. THE BRAKE WENT STRAIGHT TO THE FLOOR. THERE ARE NO INJURIES INVOLVED, BUT COULD HAVE BEEN FATAL IF ON A HIGHWAY AT SPEED VS IN A PARKING LOT.
THE POWER STEERING WENT OUT ON MY VEHICLE WHILE DRIVING DOWN A TWO LANE WINDING ROAD. IT WENT FROM BEING EASY TO STEER TO VERY HARD TO STEER. MESSAGE CAME ON STATING SERVICE POWER STEERING NOW.
WAS MAKING A RIGHT TURN FROM A STATE ROAD TO A CITY STREET THE DASH DISPLAY POPPED UP STATING THERE WAS A POWER STEERING ASSIST FAULT AND I LOST MY POWER STEERING IMMEDIATELY. I WAS ABLE TO FORCEFULLY TURN THE STEERING WHEEL TO AVOID GOING INTO ONCOMING TRAFFIC. DON'T BELIEVE MY WIFE WOULD HAVE HAD THE SAME RESULTS. TOOK VEHICLE TO FORD DEALERSHIP TO BE LOOKED AT. $1600.00 LATER TO REPLACE THE RACK AND PINION STEERING UNIT WHICH INCLUDES THE POWER STEERING ASSIST MECHANISM. I WAS LUCKY TO NOT GET INTO A CRASH. AFTER READING ABOUT OTHER PEOPLE HAVING THE SAME ISSUE WHICH DID RESULT IN A CRASH, I FEEL FORD NEEDS TO PUT THIS ON RE CALL NOTICE BEFORE A DEATH OCCURS.
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SHUTTERED AND THE VEHICLE LOST POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED. THE ENGINE WARNING INDICATOR ILLUMINATED AND FLICKERED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER (CROSSROADS FORD IN PRINCE GEORGE, VIRGINIA) WHO STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND A POPPING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED OIL DRIPPING FROM THE ENGINE. THE LOW PRESSURE OIL WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (SHEEHY FORD IN ASHLAND, VIRGINIA) WHERE THE TECHNICIAN FOUND PIECES OF METAL FROM THE ENGINE AND DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE. THE FAILURE WAS NOT REPAIRED PER THE CONTACT'S ORDER, PENDING A DISCUSSION WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
ENGINE RATTLE UPON STARTUP, 3.5L ECO BOOST ENGINE. USUALLY ONLY WHEN THE VEHICLE HAS SAT FOR SOME TIME.
BRAKE VACUUM PUMP FAILURE: USED 2012 FORD F150 PURCHASED IN OCTOBER 2016. WHEN WE MOVED IN MARCH 2017 TO A HOME WITH A SLIGHT DRIVEWAY SLANT, THERE WERE DAILY BRAKE ISSUES WHERE WHEN APPLYING THE BRAKE IT WOULD FEEL STIFF AND FAIL TO STOP THE VEHICLE. UPON INVESTIGATION, WE LEARNED THAT A RECALL HAD BEEN DONE ON OUR MAKE, MODEL, AND YEAR OF VEHICLE DUE TO A VACUUM BRAKE PUMP FAILURE, BUT WERE TOLD THAT OUR VEHICLE WAS MADE AT A DIFFERENT PLANT THEN WHERE THE RECALL WAS VALID FOR. ON 4/24/17 WE TOOK THE VEHICLE IN TO HAVE IT CHECKED OUT AND WERE TOLD BY THE DEALERSHIP THAT THIS WAS "NORMAL" AND CHARGED $83.95 FOR THIS. WITHIN A COUPLE WEEKS WE STARTED HEARING ANOTHER LOUD NOISE WHEN STARTING THE VEHICLE AND TOOK IT IN ON 5/12/17 WHERE THE TIMING CHAIN WAS REPLACED UNDER POWERTRAIN WARRANTY. A MONTH LATER, THE SERVICE BRAKE LIGHT STARTED COMING ON WHILE DRIVING, BUT IF WE STOPPED AND TURNED OFF THE VEHICLE AND TURNED IT BACK ON IT WOULD STAY OFF (FOR A DAY OR TWO). WE CALLED AND WERE TOLD NOT TO BRING IT IN UNLESS THE LIGHT WAS ACTUALLY ON. A WEEK LATER THE LIGHT CAME ON AND WE TOOK IT INTO AN AUTO SHOP TO HAVE THE CODES READ TO IDENTIFY THE ISSUE TO SHOW THE DEALERSHIP. ON 6/21/17 THE VEHICLE WAS TAKEN IN WITH THE READINGS AND AT THAT TIME WE WERE INFORMED THAT THE VACUUM PUMP HAD FAILED AND NEEDED TO BE REPLACED. FORD REFUSED TO PAY FOR ANY OF THE SERVICE AND WE WERE CHARGED $559.08 FOR THE EXACT PROBLEM THE OTHER VEHICLES HAD BEEN RECALLED FOR AND WHICH WE WERE ORIGINALLY TO
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford F-150 → · Every F-150 year → · How the figures are calculated →