Page 8 of 44 · complaints 351–400 of 2,194

2011 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Apr 1, 2022107,000 milesFL

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 65 MPH down busy highway, the vehicle downshifted without warning. The contact stated that he then drove slowly to his residence. The contact stated that after doing research on the failure, he became aware of NHTSA Campaign Number: 19V075000 (Power Train) which he linked to the failure; however, the VIN was not included. The contact stated the following day while attempting to drive his vehicle, the transmission failed to shift as needed. The contact stated that the powertrain malfunction indicator warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.

Power Train
Filed Apr 1, 2022200,400 milesMS

The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into reverse, the vehicle stalled. The contact restarted the vehicle and attempted to shift into reverse again. The transmission range sensor and power train malfunction indicator lights were illuminated on the instrument panel. The vehicle was not repaired. The vehicle was diagnosed by the contact. The contact related the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 200,400.

Power Train
Filed Mar 30, 2022AK

The contact owns a 2011 Ford F-150. The contact received notification of NHTSA Campaign Number 19V075000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power Train
Filed Mar 26, 2022AL

Traveling at 45 mph the transmission abruptly downshifted, rpm jumped up past 5000, and the rear wheels locked and made me lose control of the truck. I recovered and pulled over. Luckily no other vehicle was around us at the time as I was all over the road trying to control the vehicle. Ford has not reached out to me about this issue however I have discovered that this is a known problem in this year of F150 trucks and all my Recalls have been completed.

Unknown or Other
Filed Mar 24, 2022GA

This was a previous complaint: WHILE SITTING AT A RED LIGHT. I NOTICED MY DIGITAL ELECTRONIC GEAR DISPLAY WAS IN 5TH WITH MY FOOT ON THE BRAKE. WHEN I ACCELERATED, ALL OF SUDDEN, THE WRENCH LIGHT APPEARED AND EVERYTHING ON THE DIGITAL DISPLAY APPEARED AS (---). THE TRUCK COULD BARELY ACCELERATE. I DROVE THE TRUCK TO A SAFE AND LOCATION, WITH THE TRUCK BARELY ACCELERATING. I PARKED AND SHUT THE ENGINE OFF. WHEN THE VEHICLE WAS RESTARTED AND PLACED IN DRIVE. THE DIGITAL ELECTRONIC GEAR WAS IN THE 3RD GEAR. MY TRUCK WOULD BARELY ACCELERATE. I WENT TO HAVE A DIAGNOSIS PERFORMED AND THE TROUBLE CODE CAME BACK AS P0720 OUTPUT SHAFT SPEED SENSOR. THIS IS VERY DANGEROUS AND A SAFETY RISK. I'M TERRIFIED TO DRIVE ON THE INTERSTATE BECAUSE MY TRUCK MAY ALL OF SUDDEN DOWNSHIFT TO 1ST AND CAUSE AN ACCIDENT. I HAVE A NEWBORN CHILD AND I'M TERRIFIED TO DRIVE AROUND WITH MY NEWBORN. I PURCHASE MY VEHICLE BRAND NEW AND I ONLY HAVE APPROX 83,000 MILES ON THE VEHICLE AS OF TODAY. THIS SHOULD NOT BE HAPPENING. THERE HAS TO BE A RECALL ON THIS VEHICLE, EVEN THOUGH I HAVE CHECKED TO SEE IF THERE IS A RECALL. SOME VEHICLES PRODUCED AT THIS TIME MAY BEEN LEFT OFF THIS RECALL. I FIRMLY BELIEVE MY VEHICLE WAS LEFT OFF THE RECALL LIST. I AM AWARE OF A RECALL SIMILAR TO MY INCIDENT BUT MY VEHICLE IS NOT INCLUDED. AS OF 3/24/2022, A FEW YEARS BACK MY TRUCK WAS SUPPOSEDLY INVOLVED IN A RECALL. THE TRUCK WAS TAKING TO A FORD DEALERSHIP TO HAVE SOFTWARE UPDATED. SINCE THEN THE TRUCK HAS REPEATDLY HAD THE SA

Unknown or Other
Filed Mar 24, 202284,415 milesVT

The contact owns a 2011 Ford F-150 The contact stated while stopped at a stop sign, the contact took his foot off the brake pedal and the vehicle started to accelerate. The vehicle was turned off and restarted and the contact was able to safely drive the vehicle. There was no warning light illuminated. The vehicle was not taken to the local dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 84,415.

Power Train
Filed Mar 22, 2022VA

While driving the transmission down shifted the maintenance light came off and I selected okay. At that point the display went to dashes and the vehicle was in limp mode. Was able to park the vehicle safely. Turned the truck off and let sit, started truck 30 minutes later and did a slow drive around the area and the issue did not happen again. Bought this vehicle used has 97000ish miles on it. Getting it looked at ASAP.

Power Train
Filed Mar 22, 2022AZ

The truck constantly downshifts out of 2nd or 3rd gear into 1st gear. The speedometer is now pegged and the radio display keeps going on and off. This is a known problem and there a many complaints. This truck was produced in 2011 at the same plant as recalled trucks experiencing the same issue. When is the NHTSA going to force Ford to expand the recall. Do more fatal accidents need to happen before you force them to expand the recall. The NHTSA and Ford will be liable for damages when it is found that they new there was an issue and decided to ignore the issue causing more deaths.

Power Train
Filed Mar 22, 2022AZ

The truck drops out of 2nd and 3rd into 1st gear. The electronics (Speedometer pegged and radio display goes in and out constantly) are shorting. This is a know problem with a recall that needs to be expanded. My truck was produced at the same production plant during 2011 as the recall but for some unknown reason is not included in the recall. The NHTSA needs to force Ford to expand the recall before more people are killed. Eventually there will a class action lawsuit against Ford and the NHTSA for knowing about the transmission short and not doing anything about it.

Engine
Filed Mar 18, 2022KY

Exhaust manifold warping causing exhaust leak.

Unknown or Other
Filed Mar 15, 2022MS

I was driving about 8-0 mph when I heard a loud bang! Thought someone had crash my Truck but only to find out My rear window shattered! Doing my research I found out it was from the rear defrost malfunction that cause it! On top of that O read over 100 complaints on the same thing!! I also been having problems with my truck since I got it! Landers South I’m SOUTHAVEN MS on Goodman Rd! They have had my truck more then a then Five times since I purchased the Truck and I was told it was a Good truck and have been fully inspected!!! Which later I found out it was only had a safety check which also was false! Please Help!!!

Fuel/Propulsion System
Filed Mar 15, 2022MS

I’ve been having problems with my truck since my purchase date June 29 of 2021! I own a 2011 Ford F150 super crew! My truck has been to the ford company at least 5 to 6 times. I have inform the service team that this is a business truck! I have bought a new battery because I was told I was having low voltage but with the new battery I am having the same issues! I have had actually weighed a problem her assembly problems I have had my brakes replaced in the rear I have had converter problems and I was also told that I should get a tuneup but didn’t need it! I have had some bad experience with my Ford F150 2011 super crew and all I ask is for a better experience! I’ve never had an accident in his truck! I never had a accident in this truck!!!! I have had so many problems with the truck!🥺

Engine
Filed Mar 12, 2022OH

Timing chain stretching causing vehicle to stop on roadways until towed

Power Train
Filed Mar 8, 2022NC

While driving on the interstate my truck suddenly flashed a wrench on the display. At that point the truck shifted by itself into a lower gear almost causing an accident and for me to lose control of the truck. When this happened the speedometer stopped working and went to zero and the mileage disappeared and showed all dashes. Once I turn the ignition off, it seems to fix the problem for the short term, but after 20-30 mins it does the exact same thing again. This happened for the first time 3 weeks ago and has happened 5 or 6 times since. I have stopped driving the truck. Ford could not tell me specifically what was wrong with the truck because they couldn't recreate the error due to the fact that they wouldn't drive it for 20-30 mins for the problem to occur.

Power Train
Filed Mar 2, 2022MI

While driving at approx 60mph the vehicle down shifted to low, no response from the accelerator, the wrench showed in the display after selecting ok the display changes to all dashes

Service Brakes
Filed Feb 16, 2022IA

Hello, I have a 2011 ford f150 eco boost. Just staring my brake pedal is very hard to push causing the vehicle to have no brakes. Took to dealer and said the vacuum pump is bad. Good new there a recall so they would fix for free. Mechanic called me back hour later stating the recall has expired so i have to pay for parts and labor. We are very confused why a safety recall that involves no brakes would expire?! This needs to get extended for safety reasons. I'm glad i didnt have my kids driving or they probably would have gotten into a accident! Please have ford look into this known problem.

Air BagsCrash1 injured
Filed Feb 15, 202220,000 milesMA

The contact owned a 2011 Ford F-150. The contact stated that while driving at low speeds at night and approaching the canal, the air bag exploded without warning or impact. The contact sustained facial injuries and there was propellant in his mouth and he lost his eyesight temporarily. The contact became unconscious during the incident. The contact bounced off the bridge and crashed into an unknown truck with 6 occupants. It was unknown if there were any injuries to the other vehicle however they performed CPR on the contact. The contact eventually regained consciousness and woke up in an ambulance. The contact mentioned his wife was in the vehicle at the time of the failure. The vehicle was towed to an unknown location. There was an independent investigation and the black box data was collected. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The vehicle was deemed a total loss by the insurance company. The approximate failure mileage was 20,000.

Power Train
Filed Feb 10, 2022TX

Traveling at highway speeds approximately 65 to 70 miles per hour. The vehicle down shifted to 2nd and then 1st gear on it’s own. The downshifting caused the rear tires to lockup and the vehicle simultaneously jerked to one side. Luckily I was able to maintain control and move over to the shoulder safely. I was able to drive home manually shifting through the gears.

Service Brakes
Filed Feb 1, 2022NY

The vehicle's electric vacuum pump was replaced under Ford's Customer Satisfaction Program 15NO5 at 23261 miles on 1/28/2019. Under that program, Ford extended the warranty on this part to 10 years/150k miles. This part produces vacuum to assist braking and to operate the four wheel drive system. When the truck is first started after sitting for some time, the operator has only manual braking and that can easily render the brakes insufficiently boosted for the amount of force an operator can push on the pedal, resulting in unintentional motion, forward or reverse of the vehicle. This pump also supplies vacuum to the parts that operate the four wheel drive, resulting in incorrect or incomplete selection of the driving mode, particularly when the vehicle is cold and during cold weather. This could cause sudden deceleration to a stop. This resulted in a dash warning to "check 4x4". Now, three years and 13k miles later, the part is once again operating unreliably, but the dealer tells me the vehicle has passed the ten year time limit and the program is over. This is a 5 $500 part, plus installation.

Power Train
Filed Jan 31, 2022176,000 milesVA

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the vehicle would enter limp mode. The contact stated that the vehicle maintenance warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 176,000.

Steering
Filed Jan 24, 2022FL

Both my airbag lights remained on & off between 2017 until 2019, after more than 4 repairs 2013-2015 on the airbag system, according to the dealer I have to change the evaporator every 2 years. But since the last repair of the A/C in 2015 it is still working. In 2017 i had some throttle problems, I had to clean my fuel injectors and throttle body and change the sparkplugs. Both airbag light remained on/off. On 26 january 2019 my power steering failed and both airbag lights remained permanently on. I had to buy a new racking pin February i 2019. With regard to airbag lights after scanning they told me I have to change the OCT ,or the airbags, after the latest scan july 2019 I had to change both seat belts. I still have not change them. I donot trust them any more ( the dealer went suddenly bancrupt nov 2021) I have the impression my problems are either factory made maybe recalls can shed more light and or bad unprofessional service. My latest problem since 24 sept 2021 is failure of the transmission 6R80 the scan result P0720, P0722 recommendation replace lead frame connector, the filter, gasket and the oil. NHTSA & Ford have recalls/CSP since 2016 till end 2020 on the lead mold frame problem . According to the new local dealer I am not eligible for the recall/CSP because 10 years has passed . " the warranty cover a total of 10 years or either 150.000 miles whichever occurs first" , . I bought my F 150 xlt 2011 3.7L ecoboost on 13 april 2011 but my mileage is since 24 Septembe

Electrical System
Filed Jan 21, 2022FL

Vehicle locked up while driving on highway and almost caused crash. Vehicle had to be towed to dealership where they identified the issues as battery junction box fuse 27 crank no start, loss of RPM and/or malfunction indicator lamp (MIL)illumined with multiple dtcs. This is a known issues published on by the NHTSA article TSB 15-0137 -Part number EL3Z*14293*A Kit terminal -Vehicle locked up while driving on highway -The dealership was able to locate the issue and fixed the know fuse terminal burnout causing failure. -Ford customer relations officer is aware of this and a complaint was placed in for KNOWN FAILURE TSB15-0137 -Multiple lights and warnings after attempting to restart vehicle Ford CASE NUMBER CAS-35065515-Q7C7H5

Service Brakes
Filed Jan 17, 2022MI

I was pulling out of my garage and as I applied the brakes to stop before hitting my neighbors garage there was no power brakes. By the grace of God I pushed hard enough on brakes and was able to avert an accident.

Electrical System
Filed Jan 14, 2022MI

. The APIM Module is not working. It is available for inspection upon request. . I was told by the dealer that this electrical issue could affect other components in the vehicle. . Yes - currently the radio is not working. . Component has not been inspected other than the Ford Dealer. . No symptoms prior to the failure. Radio has been inoperable since approximately July 2021.

Power Train
Filed Jan 12, 2022OK

While driving down the road the vehicle shifts down to 1st gear. Lights on dashboard go out briefly. This causes big safety issue when i am doing 70 miles an hour on the highway with cars behind me. Ford has a Customer Satisfaction program out on this issue. (16N02) But they put a limit on the work of 10 years or 150,000 miles. So I have to pay now because we bought this used and the previous owner never brought it in. the vehicle now has 157,000 miles on it. This is not listed as a safety recall and i believe it should as it poses a huge safety issue on the roads as I am driving.

Power Train
Filed Jan 11, 2022TN

I just recently had the recall for transmission reprograming completed. 3 weeks later, the transmission dropped to 1st gear while driving. No indicator lights illuminated on the dash. A sudden downshift could cause the loss of vehicle control resulting in an accident. Any vehicle following me could have collided with me. Upon researching the issue, I found this is a common problem with this vehicle. The problem has not been reported to a dealer or service center. No indicator lights illuminated on the dash. After turning the truck off and restarting, the transmission would not shift beyond 1st gear. While applying steady/consistent pressure to the gas pedal, the engine would rev/surge intermittently.

Engine
Filed Jan 1, 2022MI

According to the dealership service center, the exhaust manifolds are the reason the turbochargers have failed. The exhaust manifolds are not covered by warranty, so they are declining to repair the turbochargers. I really like this truck, but I"m very disappointed with the warranty company. I also think it's shameful will go cheap and not fix it. Ford seems to do that from time to time.

Steering
Filed Dec 30, 2021126,000 milesGA

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 40 MPH and making a turn, the steering wheel became difficult to turn. The contact was able to pull over and restart the vehicle. The contact stated that the power steering assist fault warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with the EPS module needing to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 126,000.

Steering
Filed Dec 30, 2021150,000 milesMO

The contact owns a 2011 Ford F-150. The contact stated while driving 15 MPH, the steering wheel became difficult to turn and steered to the right. The contact stated the service advancetrac warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact drove another vehicle to an independent mechanic and was informed that the fuse to the battery post needed to be replaced. The contact stated that he replaced the fuse to the battery post on his own. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

Power Train
Filed Dec 21, 202191,572 milesWI

The contact owns a 2011 Ford F-150. The contact stated while coming out of a complete stop, the vehicle was stuck in first gear. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 91,572. Vehicle has been repaired.

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed Dec 16, 2021100,000 milesNY

The contact owns a 2011 Ford F-150. The contact stated that the brake vacuum pump was defective causing the brake pedal to be soft whenever depressed. The contact had initially taken the vehicle to a dealer where they repaired the vacuum assist pump under warranty. A few months later, the contact stated that the failure returned, and the vehicle was taken back to the dealer. The contact was informed that the vehicle was no longer under warranty. The manufacturer was also notified of the failure and referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Power Train
Filed Dec 13, 2021290,000 milesWA

The contact owns a 2011 Ford F-150. The contact stated while attempting to reverse out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was shifted to PARK, restarted, and shifted into drive, and operated as designed. The check engine warning light was illuminated. Several hours later that day after returning from the gas station, the vehicle lost motive power and stalled while approaching his residence. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was pushed onto the driveway and shifted into PARK. The contact performed a diagnostic test and retrieved a code for a defective transmission range sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 290,000.

Steering
Filed Dec 10, 2021AR

Was driving to take my grandson to the doctors today and my power steering went completely out with no warnings almost crashing Into an oncoming vehicleStaring the vehicle was difficult locked up unable to move vehicle

Engine1 injured
Filed Dec 9, 2021NC

12/6-Driving car at 47 mph, abruptly slowed down, resulting in car throwing me forward with my head over the steering wheel. My chest was sore the next day from the seat belt. 12/7-googled issue/saw a recall existed. Called Capital Ford, Wilmington NC-explained issue in detail and concern for my safety. Advised to wait until 1/6 for warranty appt. Called back again-no openings. Called Burgaw Ford-no appts until later in January. Called Ford customer service. First Rep. placed me on hold and did not come back. Second rep.-explained, event details, she told me she would call me back after talking to the location. No call was ever received. 12/8-Called Capital Ford-explained-asked if there were any cancellations-told no and they never received cancellations. Called Ford customer service-Agent called all locations within 75 minutes of the area with no luck regarding appts except 1 avail. 70 mins away on 12/17. In every call I clearly communicated my concern for my safety. Advised, I have a required work trip this Sunday-Wed. in SC-so my car is needed. Pleaded for assistance getting my car fixed, a rental car or guidance on the reimbursement process if corrected by someone else. Uniform answers, Must wait until 1/6, no rental, no reimbursement. My assumption by Ford's actions is the car is safe to drive-despite my personal experience indicating otherwise. Unclear why all are so dismissive of the recall issue?

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 8, 2021CA

Master brake cylinder out Brake fluid has gone into Booster From booster it has gone into the engine and blown the engine and drive train. Towed to Les Schwab 11/02/2021 By Roadrunner towing

Structure
Filed Dec 7, 2021134,000 milesCA

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was at the body shop for repair, the mechanic informed the contact that the quarter panels and chassis were rusted. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 134,000.

Service Brakes, Hydraulic › Power Assist
Filed Nov 29, 2021WV

There was a service board recall on the brake vacuum pump. It regularly gets corroded and seizes up. Ford said they’d replace it up to 150,000 miles or 10 years. They know it’s a problem and will continue to go bad but doesn’t offer a fix for it. At any point, a person can loose power brakes and hit something. I almost rear ended someone because I was unaware of this issue. It had been fixed by Ford and is now bad again. They want $6-700 for a part that can go bad yearly and without notice. Instead of replacing a part, coming up with a fix would have been high priority. I doubt many Ford owners know their part is bad until it’s too late. I’ve looked for fixes but I’m not engineer and I’m sure Ford has some good ones.

Steering
Filed Nov 18, 2021MI

Electronic power Steering unit faulty. Steering wheel wont return to center when turning left, feels stiff and hard to control safely. problem was intermittent at first and is now permanent.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Nov 4, 2021AZ

My speedometer is pegged at 140 mph. I can reset it, but it gets pegged again after driving within 30 miles.

Power Train
Filed Nov 3, 2021AZ

The transmission is down shifting from 2nd to 1st intermittently. The transmission makes a thumping sound then goes back to normal. Speedometer is pegged at 140 miles an hour and the radio display is blinking on and off.

Service Brakes, Hydraulic
Filed Nov 1, 202180,000 milesWI

The contact owns a 2011 Ford F-150. The contact stated while starting the vehicle, the brake pedal failed to depress as needed. The contact stated that the check braking system and ABS warning light were illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The contact stated that he was informed that an unknown recall had expired. The failure mileage was approximately 80,000.

Power Train
Filed Oct 19, 2021AZ

The vehicle transmission shifts down into lower gear while driving. This is already a known recall, but my complaint is that the vehicle manufacturer fix to the safety issue is not an effective remedy and does not fix the problem at hand. I originally took my car in for a safety recall. The recall was was for a transmission issue that causes the vehicle to to downshift to first gear randomly which could lead to an accident or death if traveling at high speeds. The recall "procedure" was performed which was just a software update to the vehicles programming, but the issue still persisted. I told the dealership service advisor that my car was still downshifting intermittently and that my car was still dangerous to drive. I was told that the software update was just a fix to cover fords liability against recall lawsuits, but that the actual reason for the safety issue was the molded lead frame. Ford has an extended warranty on this part for up to 150,000 miles on the vehicle. My vehicle was at 155,000 miles. My car was still a danger to drive and the recall software update did not fix the true issue at hand. Ford is screwing people over by offering a fix to their safety recall that doesn't actually fix the safety issue and instead just frees them from liability from a potential lawsuit. The fix to the safety issue in these affected vehicles is in the molded lead-frame component in the transmission which is causing the vehicle to downshift, the issue does not have to do with the

Steering
Filed Oct 15, 2021TX

The power steering cut out and this made the vehicle more difficult to steer, especially at lower speeds, potentially increased risk for a crash.

Vehicle Speed Control
Filed Sep 30, 2021AZ

Vehicle speedometer stopped working, the total mileage indicator read all dashes “- - - - - -“ and the transmission was shifting to the wrong gear. For example from a stop the truck would immediately be in fifth gear. The yellow wrench indicator came on briefly and then went away. I turned the truck off then on again and the problem went away and I made it home. Today I took the car to get the safety recall completed, and on my way home the car speedometer stopped working again and I was not able to accelerate while I was making a left turn. This left me stranded in the middle of the intersection and I had to restart the car and the problem went away. I asked the dealer if they would look into the lead frame extended warranty and they would not honor the coverage because I am at 155,000 miles and the coverage ends at 150,000 miles and because it is a 10 year coverage but my car was manufactured 10 years and 3 months ago. The recall did not fix my issue and the vehicle is not safe to drive. The issue is however intermittent and I am a college student who must commute 1hour away to attend the university. I don’t feel safe driving the vehicle, there was one point when the car down shifted rapidly and caused my car to jerk to a stop. I was only going 15 miles per hour so it was not too dangerous. Please help. The recall software update is all they were willing to help me with. Although the problem still persists.

Engine
Filed Sep 27, 2021PA

Warped exhaust manifolds

Power Train
Filed Sep 20, 2021MS

I was driving down busy highway at approx 55 mph when without warning my truck downshifted. I was terrified and it was all I could do to keep control of my vehicle. I was lucky that I wasn’t ran over. After I regained my composure I attempted to pull up to a drive way and truck would barely move. Ended up having it towed to my home. I have since did research and found the recall. I will be contacting my local ford dealer to inquire about repairs. This is a very dangerous problem. I anticipate that ford will correct the problem without cost to me.

Power Train
Filed Sep 15, 2021GA

I have owned this truck a little over 2 years. Several times while starting out, the transmission will not shift out of first gear. I have to pull over somewhere, stop, and put the transmission in park, then proceed again. It operates normally after that. There is a recall that Ford has issued to repair that problem, but because my truck doesn’t show a certain “code” when checking the diagnostics, Ford will not put the truck under this recall. I have read other situations where you can be going 70 mph and the transmission suddenly shifts into first gear, locking the rear wheels, and causing accidents. This is a real problem that I worry about daily, as my son usually drives this vehicle. I don’t understand since Ford knows a problem exists, that they refuse to remedy this dangerous situation. Can you help on my behalf, please?

Steering
Filed Sep 9, 2021PA

While driving the truck the steering wheel locks up and you can not turn the steering wheel.I was in a parking lot when I had to slam on my brakes. I almost crashed into a person. I looked on the on the web and there are many complaints.

Unknown or Other
Filed Sep 7, 2021OH

My vehicle has had (3) random occurances of the transmission shifting into a high gear and basically leaving my truck unresponsive when I am in traffic. For example, on the most recent occurrence, which occurred on 8/31/2021, I pulled out onto a street and my truck would not accelerate whatsoever, leaving me in a very dangerous situation as traffic was coming both ways on the street and I had no power. The vehicle did not display any check engine lights, the speedometer stopped working, and the mileage on the odometer disappeared. After stopping the vehicle, turning the key to the off position, and restarting the vehicle, the problem goes away as the gauges on the dash begin working again and the truck shifts and has power as normally would be expected. I called my Ford dealership about this safety problem as well as Ford customer service and was told my vehicle is one month outside of an extended warranty program provided by Ford , Ford Satisfaction Program 19N01. I don't understand how this issue is not a safety recall as the issue causes the truck to totally lose power, and not dash lights or warnings are displayed to let the driver know there is a problem. If the lose of power and transmission miss-shifting occurs on a highway it could cause a deadly situation to take place. The problem has not been able to be reproduced repeatedly by myself and is not confirmed by an independent service center. The transmission and gauge issue is totally random and seems to go away after

Power Train
Filed Sep 3, 2021AL

I am trying to get my truck repaired under the recall noted below: Manufacturer Recall Number19S07 NHTSA Recall Number19V075 However, Ford does not have the parts to complete the repair and can give no time frame as to when they will have them. I have been without my truck for 6 weeks and counting.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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