2010 Ford F-150 complaints

I HAD MY TRUCK PARKED OUTSIDE DURING A HEAVY SNOWFALL DAY AT WORK. I WENT OUT AND STARTED IT TO LET IT WARM UP AND TURNED ON THE REAR DEFROST. WHEN I GOT IN TO LEAVE I NOTICED MY PASSENGER SIDE REAR WINDOW WAS SHATTERED. I HAD NO IDEA WHAT HAD HAPPENED, NOT IN AN AREA WHERE VANDALISM IS POSSIBLE. AFTER READING THE ONLINE POSTS ABOUT OTHERS WITH THIS PROBLEM I REALIZED THIS IS EXACTLY WHAT HAPPENED. *TR

RIGHT PANEL (PASSENGER SIDE) REAR WINDOW SHATTERED. WINDOW IS TINTED (FACTORY) WITH POWER SLIDER AND REAR DEFROSTER. 03/25/2013 ELECTRICAL BURNING SMELL BUT COULD NOT DETERMINE THE CAUSE (REAR DEFROSTER IN USE). 03/26/2013 TRUCK WAS PARKED AND NOT RUNNING, WENT TO GET IN TRUCK AND DISCOVERED RIGHT PANEL REAR WINDOW WAS SHATTERED, BUT STILL IN THE FRAME. *TR

2010 FORD F-150. OUTSIDE TEMPERATURE APPROXIMATELY 28 DEGREES. STARTED VEHICLE AND TURNED ON REAR WINDOW DEFROSTER. DROVE ABOUT 1 MILE AND WAS WAITING ALONE STOPPED AT A LIGHT. HEARD VERY LOUD BANG NOISE CONSISTENT TO A CRASH OR MUFFLED SMALL CALIBER BULLET BEING FIRED. STEPPED OUT OF MY VEHICLE TO CONFIRM I WAS ALONE ON ROAD AND WASN'T IN AN ACCIDENT. (I WAS COMPLETELY ALONE AT 6AM WITH NO OTHER CARS IN SITE). I NOTICED THE RIGHT (PASSENGER) SIDE REAR WINDOW HAD SPIDER WEBBED AND COMPLETED SHATTERED. REAR WINDOW IS 3 PANES, RIGHT MIDDLE, LEFT. RIGHT SIDE WINDOW THAT SHATTERED WAS EXTREMELY HOT TO THE TOUCH COMPARED TO MIDDLE AND LEFT (DRIVER) SIDE. CONTACTING FORD AS I BELIEVE THIS TO BE A MANUFACTURES DEFECT AS IT HAS HAPPENED TO MANY 2010 F150S WITH TRI REAR WINDOWS. *TR

ISSUES BEGAN ON FRIDAY MORNING. HAD A WARNING ON DASH INDICATING LEFT REAR DOOR AJAR, WHEN IN FACT THE DOOR WAS CLOSED. TOOK TO DEALER WHO SAID IT WAS PROBABLY A BAD SENSOR AND FOR $400 THEY COULD FIX IT. FAULTY WARNING WILL NOT LET AUTO LOCKS ENGAGE OR ALARM TO SET AS IT IS READING THE DOOR AS OPEN. HUGE SAFETY CONCERN IF YOU ARE TRAVELLING WITH A CHILD, THE DOORS WILL NOT LOCK AND YOU HAPPEN TO GET INTO AN ACCIDENT. POSSIBLE EJECTION OF PASSENGERS. THEN CAME OUT TO THE TRUCK ON FRIDAY AFTERNOON AND NOTICED THE REAR SEATS WERE WET. UNABLE TO FIND OUT WHY. FURTHER INVESTIGATION TODAY REVEALS THAT THE HEADLINER IS DAMAGED FROM WATER DAMAGE. READING SEVERAL PLACES ONLINE, IT APPEARS THAT THE F-150 HAS A BAD LEAKING PROBLEM FROM THE 3RD BRAKE LIGHT ON THE REAR OF THE CAB. THIS WILL NOW HAVE TO BE FIXED AND REPLACED AND THE TRUCK IS HARDLY 3 YEARS OLD. DISAPPOINTED IN THE QUALITY "FORD BUILT" PRODUCTS. *TR

OUTSIDE TEMP WAS 22, WHILE WARMING UP TRUCK, TURNED ON REAR WINDOW DEFROSTER & WITHIN 5 MINUTES; THE PASSENGER SIDE REAR WINDOW SHATTERED. *TR UPDATED 03/27/13*LJ

CPSC: I1310446A. 2010 FORD F150. CONSUMER STATED HIS REAR WINDOW EXPLODED AFTER TURNING ON THE REAR DEFROST. *LN...UPDATED 03/20/13 *BF

I WAS DRIVING AND THE REAR WINDOW POPPED, SMELLED LIKE AN ELECTRICAL FIRE. TRUCK IS STILL AT THE SHOP THEY CANNOT ID THE ISSUE I FEAR THAT IF ONLY THE GLASS IS REPLACED THAT THIS ISSUE WILL REOCCUR. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE WITH THE REAR DOORS. THE WARNING LIGHT INDICATING THAT THE REAR DOORS WERE AJAR WAS CONTINUOUSLY ILLUMINATING WITHOUT THE CONTACT ENGAGING THE DOORS. THE REAR DOORS WERE OFF TRACK AND THE DEALER REPLACED THE DOORS FOUR TIMES IN AN ATTEMPT TO CORRECT THE FAILURE. IN ADDITION, THE POWER STEERING FLUID LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED AS WELL. ALL OF THE FAILURES OCCURRED WITHIN THE FIRST 20,000 MILES DRIVEN ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 20,000. *TR

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND GROSS NEGLECT OF CUSTOMER SERVICE AT DEALERSHIPS. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE REPAIR SHOP ON FOUR SEPARATE OCCASIONS, FOR TRANSMISSION AND FOUR-WHEEL DRIVE ISSUES, WHICH HAS YET TO BE REMEDIED. THE DEALER ACKNOWLEDGED THERE WAS A PROBLEM, BUT THEY DIDN'T KNOW HOW TO FIX IT. THE CONSUMER STATED WHILE DRIVING BETWEEN 25-30 MPH IN HEAVY TRAFFIC, THE VEHICLE MADE A TERRIBLE SOUND AND WHEN HE PUT THE VEHICLE IN 4-WHEEL DRIVE IT MADE NO DIFFERENCE. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A ROAD FORCE BALANCE. THE ROAD FORCE SEEMED TO HELP SLIGHTLY, BUT ONLY FOR A BRIEF TIME. WHEN HE RETURNED TO THE DEALER, HE WAS THEN TOLD THE DRIVE LINE NEEDED TO BE ALIGNED. AFTER HAVING THAT DONE, THE VEHICLE CONTINUED TO OPERATE IN THE SAME MANNER.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE DRIVER SIDE REAR SEAT BELT FAILED TO UNBUCKLE, TRAPPING THE PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER WHO CUT THE SEAT BELT. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE DUE TO THE FACT THAT THERE WAS NO DEFECT ON THEIR PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,500.

SINCE PURCHASE IN 2010, THE TRANSMISSION CONTINUALLY SEARCHES FOR THE RIGHT GEAR, NEVER SEEMS TO FIND IT, AND WILL "BANG" INTO WHATEVER GEAR IT CHOOSES. GALPIN AND SIMI VALLEY FORD HAVE BEEN UNABLE TO RE-CREATE CONDITION AND SIMPLY SAY IT IS DUE TO THE ELECTRONIC TRANSMISSION. APPROXIMATELY ONE YEAR AGO, SIMI VALLEY FORD STATED THE "SPLINE SHAFT" WAS NEVER LUBRICATED AND CLAIMED TO HAVE FIXED THE PROBLEM BY LUBRICATING THE AREA. THE PROBLEM HAS RETURNED, PAST THE BASIC 3/36 WARRANTY, AND NOW HAVE BEEN TOLD THE ISSUE IS NOT A "POWERTRAIN" ISSUE AND THEREFORE NOT UNDER THE 5/60 POWERTRAIN WARRANTY. HOWEVER, THEY OFFERED TO INSTALL A FORD RECOMMENDED CLAMP AND MORE LUBRICATION FOR A NOMINAL CHARGE. OTHER THAN THE POWERTRAIN ISSUE, THE VEHICLE HAS "STALLED" SEVERAL OCCASIONS. USUALLY THIS OCCURS WHILE COMING TO A STOP. VEHICLE IS THEN RESTARTED AND GOOD FOR AWHILE. GALPIN FORD HAS BEEN UNABLE TO REPRODUCE, THEREFORE, NO PROBLEM. *TR

I WAS DRIVING HOME ON THE HIGHWAY. I HAD THE REAR DEFROST RUNNING AS IT WAS COLD OVERNIGHT AND THE WINDOWS HAD FROSTED OVER. AS I WAS DRIVING, I HEARD A LOUD POP AND SAW THAT THE REAR PASSENGER SIDE WINDOW HAD BEEN SHATTERED IN A SPIDER WEB PATTERN. I GOT HOME AND WAS FINALLY ABLE TO INSPECT THE WINDSHIELD. I OBSERVED THE "SPIDER WEB" EFFECT STARTING IN THE LOWER LEFT HAND CORNER OF THE GLASS. THERE WAS A FLUID SEEPING OUT FROM THE BOTTOM OF THE GLASS AT THE POINT OF ORIGIN. THE GLASS ALSO HAS A DISCOLORATION AS IF IT HAD BEEN HEATED. I WAS ABLE TO SEARCH ONLINE AND FIND NUMEROUS OTHER PEOPLE WITH THE SAME PROBLEM. I ALSO FOUND SEVERAL ACCOUNTS WHERE THE POP HAD CAUSED A FIRE AND MELTED PORTIONS OF THE WINDOW AND ITS FRAMING. *TR

2010 FORD F-150. CONSUMER WRITES IN REGARDS TO A COMPLAINT WITH VEHICLE DEALERSHIP . *SMD THE CONSUMER STATED IN JANUARY 2012, HE STARTED TO HEAR AN INCESSANT HIGH PITCHED SQUEAKING NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SQUEAKING NOISE WAS COMING FROM THE TAILGATE LATCH ASSEMBLY ON THE DRIVER'S SIDE. THE DEALER STATED THEY LUBRICATED BOTH SIDES AND WAS ROAD TESTED AND THE NOISE WAS GONE. THE SERVICE REP, THEN GAVE THE CONSUMER A TUBE OF SILICONE THAT WAS USED PRIMARILY FOR BRAKE COMPONENTS AND INFORMED THE CONSUMER, IF THE NOISE RETURNED, LUBRICATE THE TAILGATE LATCH. FOR AWHILE, THERE WAS NO NOISE COMING FROM THE VEHICLE. APPROXIMATELY TWO WEEKS LATER, THE NOISE HAD RETURNED. THE CONSUMER WENT TO ANOTHER DEALER, TO HAVE THE VEHICLE INSPECTED. THE DEALER INFORMED THE CONSUMER, THAT THE PREVIOUS DEALER PROVIDED HIM WITH THE WRONG TYPE OF LUBRICANT AND THE DEALER REASSURED HIM THE PROBLEM HAD BEEN RESOLVED. HOWEVER, TWO MONTHS LATER, THE NOISE HAD RETURNED AGAIN. THE CONSUMER RETURNED TO THE DEALER AGAIN, WHERE THEY CHOSE TO LUBRICATE THE TAILGATE LATCH ASSEMBLY FOR THE THIRD TIME. THE CONSUMER STATED HE HAD OTHER ISSUES WITH THE VEHICLE THAT WERE CORRECTED, SUCH AS THE RIGHT REAR SHOCK, THE TRANSMISSION SLIP YOKE, A LOOSE FUEL DOOR AND A RATTLING NOISE IN THE DRIVER'S SIDE DOOR PANEL.

LAST WEEK I STARTED MY MORNING COMMUTE @ 5AM. 5 MINUTES AFTER DEPARTURE - I HEARD THE EQUIVALENT OF A 22 CALIBER GUN BEING FIRED IN THE CAB OF MY 2010 FORD F150 PLATINUM. ALARMED BY THE SOUND I SWERVED INTO THE ADJACENT LANE, THANKFULLY THERE WERE NOT MANY OTHER DRIVERS ON THE ROAD. I EXITED THE VEHICLE AND BEGAN A VISUAL INSPECTION, IMMEDIATELY, I SAW MY PASSENGER REAR WINDOW SHATTERED AND SMOLDERING IN THE LOWER LEFT CORNER. AFTER A CLOSER LOOK, THIS APPEARED TO BE WHERE THE DEFROSTING MECHANISM WAS LOCATED IN THE GLASS. THERE WAS A METAL SUBSTANCE BEING LEAKED IN BETWEEN THE CAB AND THE BED OF THE TRUCK. I HOPE THIS WAS NOT LEAD OR MERCURY, IN MY CURIOSITY I TOUCHED AND THEN THOUGHT ABOUT THE OLD THERMOMETERS IN GRADE SCHOOL. *TR

STARTED TRUCK ONE MORNING RIGHT BEFORE THANKSGIVING AND NO LIGHTS DISPLAYED IN THE CONTROL DASH PANEL. GREAT RIGHT BEFORE A PLANNED TRIP. NONE OF THE GAUGES WORKED. BEGAN DRIVING AND THE RADIO STOPPED WORKING. HIT A BUMP IN THE ROAD AND SOMETHING BEEPED AND THEY CAME BACK ON FOR A FEW MINUTES AND THEN WENT BACK OFF, AND THIS TYPE OF ELECTRICAL BEHAVIOR HAS BEEN GOING ON SINCE RIGHT BEFORE THANKSGIVING. ON OCCASION I CAN JUST SHUT THE DRIVERS SIDE DOOR AND THE DISPLAY PANEL GAUGES AND LIGHTS BEGIN WORKING FOR A FEW MINUTES AND THEN WITHOUT WARNING THE DASH IS BLANK AGAIN. SOMETIMES I'M LUCKY AND THEY STAY ON FOR 50MILES BEFORE GOING OUT AGAIN. I PUT FUEL IN THE TRUCK TODAY 01-13-2013 IN SULFUR OKLA AND NO FUEL GAUGE. IT DIDN'T REGISTER AND THE DISPLAY LIGHTS BEGAN GOING OFF AND ON. I STOPPED IN PAULS VALLEY OKLA FOR A COKE, WHILE IDLING, THE OUTSIDE TEMP GAUGE CLIMBED FROM 29 ACTUAL DEGREES TO 86DEGREES IN LESS THAN 5 MINUTES BUT WHEN I BEGAN DRIVING AGAIN THE OUTSIDE TEMP WENT BACK DOWN TO 29DEGREES. ON 2 OCCASIONS WHILE ON I-35 THE GAUGES WOULD BEEP, RESET AND GO BACK OFF. I DROVE FROM ATOKA OKLA TO THE TEXAS PANHANDLE WITH NO WAY OF TELLING MY SPEED, FUEL GAUGE, NO TEMP GAUGE NO BLINKERS TO SIGNAL LANE CHANGES, I EVEN TRIED THE EMERG. FLASHERS AND THEY WOULDN'T WORK EITHER. I'M REALLY AFRAID THERE IS GOING TO BE A FIRE IN THE DASH OR SOMETHING AND I'LL LOOSE EVERYTHING, AND NO ONE SEEMS TO CARE. IT SEEMS TO BE ALL ABOUT THE SALE. MY WARRANTY IS ALMOST UP AND NO ONE CARES!,

I WENT OUT TOO WARM UP MY TRUCK THE OTHER MORNING BEFORE WORK. I STARTED THE VEHICLE, TURNED ON HEAT AND THE FRONT AND REAR DEFROSTER. CAME BACK OUTSIDE TO LEAVE ABOUT 10 MINUTES LATER, AS I STARTED TO PULL OUT OF MY DRIVEWAY I HEARD A LOUD POP. I GOT OUT OF MY TRUCK TO INSPECT MY TIRES, WHICH I THOUGHT WAS THE PROBLEM AT FIRST. THEY WERE FINE. I WAS NOT SURE WHAT THE NOISE WAS, SO I GOT BACK INTO THE VEHICLE. AS I PROCEEDED TO BACK OUT OF MY DRIVEWAY AGAIN I LOOKED ON MY REARVIEW MIRROR AND NOTICED MY BACK GLASS WAS SHATTERED. I HAD MY REAR DEFROSTER ON, WHICH FOR SOME REASON SHATTERED MY PASSENGER SIDE REAR WINDOW. I TOOK MY TRUCK INTO THE DEALERSHIP AND THEY TOLD ME THERE IS NO ISSUE AND FORD IS NOT RESPONSIBLE FOR THE GLASS. AFTER DOING SOME RESEARCH THERE SEEMS TO BE AN ISSUE WITH THE REAR DEFROSTER IN THIS VEHICLE. I BELIEVE FORD NEEDS TO FIX THIS ISSUE BEFORE SOME CHILD IS IN THE BACK SEAT OF ONE OF THESE VEHICLES AND GETS INJURED. *TR

WHILE DECELERATING 2010 FORD F150 STALLED (4.6L V-8). VEHICLE RESTARTED IN NEUTRAL, THEN STALLED EACH TIME VEHICLE WAS PUT IN GEAR. INCREASED RPMS IN NEUTRAL AND PUT VEHICLE IN DRIVE AND DROVE TO SAFE AREA, VEHICLE STALLED. CLEANED MASS AIR FLOW AND MADE IT HOME. TOOK VEHICLE TO LOCAL DEALERSHIP WHERE VEHICLE WAS PURCHASED AND WAS TOLD THAT BECAUSE THE ONBOARD COMPUTER IS NOT DISPLAYING A CODE THAT THE TRUCK CANNOT BE FIXED. CURRENTLY I REFUSE TO DRIVE A VEHICLE THAT IS STALLING UNEXPECTEDLY AND SUBSEQUENTLY LOSING POWER STEERING AND BRAKE ASSIST. THIS VEHICLE IS A DANGER AND LIABILITY TO ANY DRIVING INSIDE IT, OR NEAR IT. *TR

AT APX 10,00 MILES ON MY 2010 F150 I STARTED GETTING A CLUNK/BUMP IN THE DRIVELINE WHEN STOPPING AND STARTING. SOMETIMES IT WAS WORSE WHEN TURNING. I AM A 20 YEAR VETERAN MECHANIC WITH PRIOR FORD DEALER EXPERIENCE. I HAVE NOT BEEN ABLE TO GET THIS ISSUE RESOLVED BY THE LOCAL SERVICING FORD DEALER VANBORTEL FORD. IT HAS BEEN IN MANY MANY TIMES FOR THE SAME COMPLAINT. IN THE LIFE OF THIS VEHICLE IT HAS HAD AN ENGINE REPLACED AT 20,00 THE TORQUE CONVERTER AT 25,000 THE DRIVESHAFT AT APX 35,000 THE REAR SPRINGS AT 37,000 AND THE ISSUE STILL PERSISTS. IT IS IN NOW ON 12/26/2012 FOR A TRANS LEAK, POOR ENGINE/TRANS PERFORMANCE AND REDUCED ECONOMY FROM REFLASHING THE TRANS SEVERAL TIMES AS WELL AS THE SAME CLUNK/BUMP WHEN STARTING AND STOPPING. MY CONCERN IS THAT THE UNKNOWN DEFECT CAUSING CLUNK/BUMP COULD CAUSE A SAFETY ISSUE BY LOCKING UP OR FAILING AT SPEED. *TR

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE TRANSMISSION DISENGAGED AS THE VEHICLE BEGAN ROLLING BACKWARD. THE CONTACT SHIFTED TO PARK AND WAS ABLE TO STOP THE VEHICLE AND SHUT THE ENGINE OFF. AFTER RESTARTING, THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITHOUT FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 1/15/13 *CN THE CONSUMER STATED THE PROBLEM DID NOT RECUR AND COULD NOT BE DUPLICATED AND WISHED TO WITHDRAW HIS COMPLAINT. UPDATED 01/17/13

FORD F-150 TRUCK CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. FIRE STARTED UNDER THE HOOD/DASH BOARD. TRUCK IS DESTROYED. THIS IS THE SECOND TIME THE SAME FORD TRUCK CATCHES FIRE WHILE BEING PARKED AFTER ABOUT 20-30 MIN - FIRST TIME IT HAPPENS IN AUG. 2010 CAUSING $3,556.18 INCLUDING $1,000 DEDUCTIBLE PAID. *TR

MY 2010 FORD F 150 THAT I BOUGHT NEW IN AUGUST OF 2010 HAS STALLED FIVE DIFFERENT TIME OVER THE LAST TWO YEARS. THE FIRST TIME WAS ABOUT A MONTH AFTER I BOUGHT IT WITH LESS THAN 2000 MILES ON IT. WHILE STOPPING AT A RED LIGHT THE ENGINE JUST DIED. THE OTHER FOUR TIMES WAS WHILE MAKING A LEFT TURN. WHEN IT STALLS THE ENGINE RPM JUST GOES DOWN SMOOTHLY TO ZERO AND BECOMES VERY HARD TO STEER AND BRAKE. THIS IS VERY DANGEROUS WHILE MAKING A TURN ACROSS ONCOMING TRAFFIC WHICH IS HOW TWO OF THE STALLS HAPPENED. THE LAST INCIDENT HAPPENED ON 11/27/2012 WITH ONLY 21,000 MILES ON MY TRUCK. I CAME EXTREMELY CLOSE TO HITTING A DUMP TRUNK THAT HAD TO SWERVE NOT TO HIT ME. AFTER I STOP AND PUT IT BACK TO PARK IT STARTS RIGHT BACK UP AND RUNS FINE. NO ENGINE LIGHTS AND THE DEALER SAYS THERE ARE NO CODES SET. I HAVE TAKEN IT IN TWICE BEFORE WITH NO HELP. THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE THAT NEEDS TO BE FIXED. *TR UPDATED 03/26/14

ON MY 2010 FORD F150 4X4 TRUCK THE RIGHT SIDE REAR WINDOW CHATTERED WHEN I TURNED ON THE REAR DEFROSTER. YOU CAN SEE WHERE THERE WAS SOME KIND OF ENERGY BUILT UP AT THE BASE OF THE WINDOW AND IT EXPLODED OUT, BENDING THE WINDOW THIN ALUMINUM OUTER COVERING AND IT HAS A CHARRED LOOK TO IT. THE REAR WINDOW IN THAT SECTION IS CHATTERED IN A MILLION PIECES JUST WAITING TO CRUMBLE OUT. * ...UPDATED 03-20-13 *BF

I HAD STARTED MY TRUCK, TURNED ON THE REAR DEFROSTER , AND WITHIN 10 MINUTES THE BACK PASSENGER SIDE GLASS COMPLETELY SHATTERED. IT APPEARS THAT THERE WAS A SMALL ELECTRICAL FIRE OR SHORTAGE IN THE CORNER OF THE GLASS WHERE THE DEFROSTING MECHANISM ATTACHES TO THE WINDOW GLASS. THE WINDOW SEAL DOES NOT APPEAR TO BE MELTED, BUT AT THE TIME OF GLASS BREAKING , THERE WAS A LOUD BANG (SOMETHING LIKE A FIRE CRACKER EXPLODING). *TR UPDATED 12/04/12*LJ ...UPDATED 03/20/13 *BF

I WAS DRIVING TO WORK ON A COLD MORNING AND HAD MY REAR DEFROSTER ON. ABOUT 5 MILES FROM HOME I HEARD A LOUD, GUN SHOT TYPE SOUND AND COULDN'T FIGURE OUT WHAT HAPPENED. I THOUGHT IT WAS A BLOWN TIRE BUT WHEN I LOOKED IN MY REAR VIEW MIRROR I REALIZED THAT THE BACK PANEL IN MY REAR WINDOW HAD SHATTERED. IT WAS TOTALLY SPIDER-WEBED. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THE DEFROSTER WAS FUNCTIONING FINE SO THEY WOULDN'T COVER IT. *TR UPDATED 11/30/12 *CN

WHILE BREAKING TO MAKE RIGHT HAND TURN ENGINE STALLED. FIRST INDICATION WAS TRUCK WAS IMPOSSIBLE TO STEER. I WAS ABLE TO STOP TRUCK IN THE MIDDLE OF THE INTERSECTION. AT A HIGHER SPEED THIS WOULD HAVE BEEN DEADLY. FORD DEALER CLAIMED TO HAVE NEVER HEARD OF THE PROBLEM EVEN THOUGH AN INTERNET SEARCH SHOWS THOUSANDS OF SUCH INCIDENTS, MANY OF THEM REPORTED TO THIS AGENCY. DEALER WAS UNABLE TO FIND A CAUSE, ALTHOUGH THE MANAGER SAID IT WAS LIKELY THE THROTTLE BODY BUT HE COULD NOT REPLACE A PART UNDER WARRANTY UNLESS IT WAS POSITIVELY KNOWN TO BE DEFECTIVE. I WAS SENT ON MY WAY TO RISK MY LIFE IN AN UNSAFE VEHICLE. *TR

DISCOVERED POWER STEERING OUT OF FLUID- REFILLED AND NOTICED IT RUNS OUT EVERY DAY- TOOK TO DEALER AND DISCOVERED BAD HOSE- ON BACKORDER FOR TWO MONTHS- HAVE TO REFILL EVERY DAY AND PRAY THAT IT DOESN'T FAIL ME GOING DOWN THE ROAD- STEERING LOSS IS NOT A GOOD THING IN MY BOOK- THIS IS A TWO YEAR OLD TRUCK AND THE LACK OF PARTS IS A SERIOUS PROBLEM TO ME AS I HAVE TO DRIVE THE TRUCK DAILY- *TR

VEHICLE ENGINE HAS STOPPED WHILE IN MOTION ON TWO SEPARATE OCCASIONS. ON 5 OCT 2012 WHILE MERGING INTO TRAFFIC AT ABOUT 45 MPHS AND ONCE ON 19 OCT 2012 WHILE COMING TO A STOP AT A RED LIGHT. WAS UNABLE TO RESTART AT STOP LIGHT FOR ABOUT 2 MINUTES. VERY DANGEROUS PROBLEM BECAUSE I LOST CONTROL OF ALL POWER STEERING AND BRAKING. BROUGHT IT TO THE DEALERSHIP WHO STATED THAT THIS IS A COMMON PROBLEM AMONG MY MAKE AND YEAR MODEL. DEALERSHIP REPLACED THE FUEL VAPOR VALVE ASSEMBLY. REMAINS TO BE SEEN AS TO WHETHER THE PROBLEM IS FIXED OR NOT. OF COURSE, THE PROBLEM IS NOT COVERED UNDER THE EXTENDED WARRANTY. *TR

AS I AM PUMPING GAS, THERE IS SIGNIFICANT SEEPAGE. IN SOME CASES, I HAVE TO STOP HALF WAY THROUGH BECAUSE THE SEEPAGE IS SO GREAT. DURING THIS LAST INCIDENT, I TOOK PICTURES OF THE AREA WHERE THE SEEPAGE WAS TRICKLING DOWN AND SHOWED TO DEALERSHIP. THEY WERE UNABLE TO REPLICATE AND INSISTED THAT IT WAS DUE TO OVERFILLING MY TANK. I TOLD THEM SEEPAGE OCCURRED THROUGHOUT THE FILL UP PROCESS. THIS WAS THEIR SECOND ATTEMPT TO DIAGNOSE THE PROBLEM. THERE IS AN ISSUE WITH THE FUEL GAUGE. ONE MOMENT I WILL HAVE 90 MILES TO EMPTY THEN WITHIN A FEW MILES, I AM AT 50 MILES TO EMPTY. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE ACCELERATED TO 80 MPH. THE CONTACT TURNED OFF THE IGNITION TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT SOMETHING HAD MOST LIKELY BECAME STUCK ON THE ACCELERATOR PEDAL, AS THEY COULD NOT REPLICATE THE FAILURE NOR GENERATE A FAILURE CODE DURING THE DIAGNOSIS. THE FAILURE AND CURRENT MILEAGES WERE 43,000.

WHEN MAKING A LEFT TURN INTO ONCOMING TRAFFIC, THE ENGINE DIED WHICH DISABLED THE POWER BRAKES AND POWER STEERING. AFTER COMING TO A STOP, I WAS ABLE TO START THE ENGINE AND CONTINUE DRIVING. I TOOK THE TRUCK TO THE FORD DEALER AND THEY CHECKED THE COMPUTER CODES AND SAID NOTHING WAS WRONG. AS A SIDE NOTE, NOTHING IS WRONG ACCORDING TO THEM UNLESS THE COMPUTER FINDS AN ERROR CODE. *TR

REAR WINDOW DEFROSTER/WINDOW ASSEMBLY CONNECTION DEFECTIVE, SHORTS OUT CAUSING FIRE AND GLASS BREAKAGE. I DROPPED OFF MY DAUGHTER AT PRESCHOOL AND FIVE MINUTES LATER I NOTICED SMOKE COMING OUT OF THE PASSENGER SIDE REAR DEFROSTER WINDOW BEHIND HER CAR SEAT. I PULLED OVER TO FIND THIS BECOMING A FIRE. IT BEGAN AS SMOKE, THEN SPARK, AND THEN FLAME. FORTUNATELY, I HAD A BOTTLE OF WATER IN MY TRUCK, WHICH I BEGAN TO POUR ON IT TO STOP. IT GOT WORSE WITH THE SPARKS, BUT EVENTUALLY WENT OUT. WHILE TRYING TO DISTINGUISH THE FIRE, THE "EXPLOSION" OCCURRED SHATTERING THE REAR WINDOW. I TOOK THIS TO MY LOCAL FORD DEALER AND BEGAN TO RESEARCH ISSUE. I QUICKLY FOUND SEVERAL FORD FORUMS WHERE OTHER PEOPLE EXPERIENCED THE EXACT SAME ISSUE ON 2010 F150 FORD TRUCKS. HERE'S A LINK TO ONE THAT HELPS EXPLAIN THE ISSUE CLEARLY. I POSTED MY EXPERIENCE IN POST 38...HTTP://WWW.F150FORUM.COM/F38/REAR-WINDOW-DEFROSTER-EXPLODING-REAR-WINDOW-129167/.. I SEE THERE HAVE BEEN NO REPORTS TO YOU REGARDING THIS ISSUE PREVIOUSLY. OBVIOUSLY A DEFECTIVE DEFROSTER/WINDOW UNIT CAUSING A VEHICLE TO CATCH FIRE IS A DANGEROUS ISSUE. BUT THERE WAS NO NEED TO PUSH ISSUE FURTHER DUE TO THEIR FORD DEALER UNDERSTANDING THE ISSUE AND COVERING THE REPAIR UNDER WARRANTY. I HAVE FORD'S PREMIUMCARE EXTENDED WARRANTY WHICH SHOULD COVER THIS BUT MY DEALER IS SEEING ONLY AS GLASS BREAKAGE AND REFUSING TO COVER IT UNDER WARRANTY. THERE WOULD BE NO GLASS BREAKAGE IF THE DEFECTIVE ASSEMBLY DIDN'T CAUSE A FIRE, AND IF I DIDN'T HAVE

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE BEGAN SPARKING FROM THE UNDERCARRIAGE AFTER DRIVING OVER ROAD DEBRIS. THE CONTACT EXITED THE VEHICLE AS THE VEHICLE WAS BEGINNING TO IGNITE IN FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITHOUT THE ASSISTANCE OF THE FIRE DEPARTMENT. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE FAILURE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 31,300. THE VIN WAS NOT AVAILABLE.

WENT TO WARM UP MY TRUCK THIS MORNING AS IT WAS 36 DEGREES AND LIGHT FROST ON THE VEHICLE. TURNED ON THE IGNITION ALONG WITH THE SEAT WARMER FOR DRIVERS SIDE AND DEFROST. WENT INSIDE AND AS I WATCHED THE TRUCK THERE WAS A SMALL SPARK/FLAME ON THE LEFT BOTTOM CORNER OF THE PASSENGER SIDE WINDOW. HEARD A LOUD POP AND RAN OUT TO THE TRUCK TO FIND THAT THE PORTION OF GLASS HAD SHATTERED, STILL INTACT. WILL TAKE IT TO THE DEALER THIS AFTERNOON. *TR UPDATED 11/07/12*LJ

DRIVING HOME FROM WORK (50 MILES EACH WAY) STARTED TRIP WITH 1/2 TANK OF GAS GAUGE REPORTED I HAD AROUND 180 MILE TO EMPTY. 20 MILES LATER GOT THE WARNING TONE THAT I WAS 50 MILES FROM EMPTY. I WORKED MY WAY OVER TO EXIT THE FREEWAY WITHIN FOUR MILES AS I WAS EXITING COMPUTER READ ZERO MILES TO EMPTY. AS I WAS TURNING INTO THE GAS STATION TRUCK DIED. AFTER SEVERAL TRIES TRUCK RESTARTED AND I GOT INTO THE STATION TO PUMP IN SOME GAS. I PUT IN FIVE GALLONS BE CERTAIN THAT IT WAS MORE THAN ENOUGH TO GET ME HOME. COMPUTER THEN READ 190 MILES TO EMPTY. DROVE THE FINAL 25 MILES HOME WHEN I ARRIVED HOME THE COMPUTER WAS READING AROUND 25 MILES TO EMPTY. I CHECKED THE ENGINE COMPARTMENT AND UNDERNEATH LOOKING FOR AND SMELLING FOR FUEL LEAKS. NOTHING WAS FOUND BUT THERE WAS AN INDENTATION IN THE TANK BEHIND THE FORWARD BAND HOLDING THE TANK. I OPENED THE FUEL DOOR AND WHILE MESSING AROUND WITH THE CAP-LESS SYSTEM I HEARD AND FELT AIR RUSHING INTO THE TANK. LOCAL DEALER RE-FLASHED THE COMPUTER PER A TSB. FOUR DAYS TRUCK DIES AGAIN. STARTED TRIP WITH 159 MILES TO EMPTY 1/4 TANK 18 MILES LATER IT IS READING 35 MILES TO EMPTY 5 MILES LATER IT DIED SHOWING 7 MILES TO EMPTY. I THE PUT 6 GALLONS OF GAS IN COMPUTER READS 24 MILES TO EMPTY. BACK TO THE FORD DEALER THEY CALL TO SAY THAT THEY BELIEVE IT IS THE FUEL LEVEL SENSOR BUT WANT TO KEEP THE TRUCK FOR ANOTHER DAY AND PUT SOME MORE GAS IN AT MY EXPENSE. THEY ORDERED SENSOR AND HAD ME TAKE TRUCK HOME TILL PART CAME IN. RETURN TO FORD THURSD

I HAVE A 2010 FORD F-150. IT HAS PIRELLI TIRES ON IT. WHEN I TOOK IT IN TO GET INSPECTED THEY FOUND ALL FOUR OF THE THE TIRES WERE GETTING WEATHER CHECKED.THE TRUCK IS USED TO HAUL A ATV AND SOMETIMES A TRAILER.I DO NOT BELIEVE THE TIRES ARE SAFE.I TOOK IT BACK TO THE FORD DEALER WHERE I BOUGHT IT AND THEY SAID THEY WOULD SEE WHAT THEY COULD DO AND CALL ME BACK.I NEVER HEARD BACK FROM THEM FOR A FEW WEEKS SO I CALLED THEM BACK. THEY SAID THEY WOULD CHECK INTO IT AND CALL ME BACK. THIS WENT ON FOR ABOUT 4 MONTHS NEVER CALLING ME BACK WHEN I CALLED THEM.AFTER I E-MAILED FORD THE SEVICE MANAGER CALLED ME BACK AND ASKED ME TO BRING THE TRUCK IN. I DID AND HE LOOKED AT THE TIRES AND SAID HE COULD NOT DO ANYTHING.I E-MAILED FORD AGAIN AND THEY SAID THEY WOULD NOT DO ANYTHING BECAUSE THE TRUCK HAD MORE THAN 12'000 MILES ON IT. THE TRUCK HAD 14.000 MILES.THERE WARRANTY BOOK SAYS THEY WILL PRO-RATE THE TIRES AFTER 12,000 MILES.I DO NOT UNDERSTAND HOW THEY CAN NOT GO BY THE WARRANTY. I THINK SOMETHING NEEDS TO BE DONE ABOUT THESE TIRES BEING RECALLED.I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE TIRES AND NOBODY IS BACKING THEM UP.WEATHER CHECKED TIRES ON TRUCKS THAT ARE CARRING EXTRA WEIGHT DOES NOT SEEM TO ME TO BE GOOD FOR ANYBODY ON THE ROAD.THE TIRES ARE PIRELLI SCORPION ATR. *TR

FOR NO APPARENT REASON POWER STEERING PUMP MADE LABORING NOISE WHEN WHEEL TURNED. OBSERVED LEAKING POWER STEERING HOSE. DIAGNOSED BY FORD DEALER AS SUCH AND COULD NOT REPAIR DUE TO A NATIONAL BACKORDER OF THE NEEDED HOSE AND NEITHER FORD OR DEALER COULD SAY WHEN THE PART WOULD BE AVAILABLE. VEHICLE IS UNDER EXTENDED WARRANTY HOWEVER THE THIRD PARTY WARRANTY COMPANY WOULDN'T WARRANT REPAIR USING A LOCALLY FABRICATED HOSE BECAUSE FABRICATOR WOULD NOT WARRANT PART FOR 12 MONTHS THEREFORE I AM FACED WITH PAYING FOR ENTIRE COST OF REPAIR BY DEALER. NEITHER DEALER NOR FORD WOULD OWN UP TO PAYING FOR THE REPAIR OR RENTAL OF A CAR WHILE MY TRUCK IS IN SHOP. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS ENGAGED WHEN THE CONTACT HEARD A LOUD, ABNORMAL NOISE. SHE THEN NOTICED THAT THE REAR WINDOW WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,000.

SOMETIMES AROUND 45 TO 50 MPH WHEN ACCELERATING, THE TRUCK DOES A VIOLENT HARD SHIFT. IT IS RANDOM WHEN IT WILL HAPPEN AND HAS BEEN HAPPENING FOR OVER A YEAR. I HAVE TAKEN THE TRUCK TO TWO DIFFERENT DEALERSHIPS SEVERAL TIMES AND THEY KEEP TELLING ME FORD IS AWARE OF IT BUT DOES NOT HAVE A SOLUTION. I HAVE CONTACTED FORD DIRECTLY AND THEY JUST TELL ME TO TAKE IT BACK TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT WATER LEAKED THROUGH THE BRAKE LIGHTS AND ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE CONTACT WAS ALSO INFORMED THAT THE NECESSARY PARTS TO PERFORM REPAIRS WERE ON BACK ORDER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

: MY 2010 F-150 XLT HAS SPIDER WEB CRACKS ON THE HEADLAMP HOUSING BOTH SIDES. I HAVE KEPT MY VEHICLE IN A GARAGE EVERY NIGHT. I HAVE A FRIEND WHO HAS A 2009 F-150 THAT HAS 65,000 MILES AND HIS HAVE NO CRACKS. I CALLED MAXWELL FORD IN AUSTIN WHO IS WHERE I PURCHASED TWO VEHICLES THERE IN JANUARY 2012 AND WAS TOLD ITS PLASTIC AND THEY COULD NOT DO ANYTHING ABOUT IT. THESE CRACKS DID NOT DEVELOP FROM ROCKS OR OTHER THINGS STRIKING THE HEADLAMPS. IT LOOKS TO ME THAT IT IS SOME TYPE OF DEFECT AND I HAVE TAKEN PHOTOGRAPHS OF THEM FOR YOU TO SEE. I WANT THEM REPLACED. I HAVE AN EXTENDED WARRANTY FROM THE DEALERSHIP ON MY VEHICLE. THE SPIDER WEB CRACKS CAN BE A SAFETY ISSUE IN THE HEADLAMP PERFORMANCE. [XXX] MY NAME IS [XXX] AND I AM FROM THE FORD CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2010 FORD F-150 XLT. I AM SORRY TO HEAR THAT THE HEADLAMP HOUSING OF YOUR VEHICLE HAS SPIDER WEB CRACKS. I UNDERSTAND THAT YOU ARE SEEKING THIS TO BE REPLACED. FOR NOW, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT TO RESOLVE YOUR VEHICLE CONCERNS.PLEASE NOTE THAT THE VEHICLE NEEDS TO BE DIAGNOSED FIRST BEFORE ANY DECISION REGARDING FINANCIAL ASSISTANCE CAN BE MADE. YOU MAY CHECK OUT WWW.OWNER.FORD.COM TO LOCATE A DEALERSHIP NEAR YOU. THIS WAS DONE AT BIRD KULTGE

THIS F-150 PICK UP TRUCK WAS PURCHASED IN APRIL 2010 AS NEW. EVERYTHING WAS OK UNTIL APRIL 2012. THE TRUCK STALLED WITHOUT WARNING WHEN IT SLOWED DOWN OR MADE TURNS. THE ENGINE DIED AND NO POWER, NO STEERING. I WAS ABLE TO RESTART IT AND SENT THE TRUCK TO THE DEALER SHOP RIGHT AWAY. ON THE WAY TO THE DEALER, IT STALLED COUPLE OF MORE TIMES. LUCKILY, NO OTHER CARS WERE BEHIND, OTHERWISE I COULD NOT IMAGINE WHAT WOULD HAPPEN. THE DEALER COULD NOT DUPLICATE THE PROBLEM OR GET A CODE. I CHECKED ONLINE AND NOTICED MANY 2010 F150 OWNERS HAD SAME PROBLEMS. SOME OF PEOPLE MENTIONED TO CHANGE THROTTLE BODY, SO I TOLD THE DEALER SHOP AND GOT THROTTLE BODY CHANGED. DURING THE NEXT 2 MONTHS, IT DID NOT HAPPEN AGAIN. HOWEVER, ON JULY 5TH 2012, IT STALLED AGAIN WHEN I MADE TURNS IN THE LOCAL. I SENT THE TRUCK BACK TO THE DEALER SHOP AGAIN AND THEY STILL DID NOT KNOW HOW TO FIX THE PROBLEM, SINCE IT HAPPENED INTERMITTENT. NOW I AM AFRAID OF DRIVING MY TRUCK. ABSOLUTELY NO DRIVE ON HIGHWAYS. THE PEOPLE HAVE ALREADY COMPLAINED THE 2010 MODEL THAT THE TRUCKS STALLED ON THE HIGHWAY AT >65 MPH. IT IS A SEVERE SAFETY ISSUE. I AM VERY FRUSTRATED SINCE THE TRUCK IS NOT LIVING TO WHAT IT IS SUPPOSE TO BE. *TR

BRAKE WARNING LIGHT FAILED TO ILLUMINATE DURING TWO COMPLETE BRAKE FAILURES. DEALERSHIP CONFIRMED THAT MASTER CYLINDER FAILED CAUSING LOSS OF BRAKE PRESSURE. DEALERSHIP SAYS THAT NEW BRAKE WARNING SYSTEM INSTALLED ON MY10 F150 IS NOT TRIGGERED BY PRESSURE LOSS, BUT RATHER ONLY BY SIGNIFICANT FLUID LOSS IN THE RESERVOIR. I LOST BRAKE PRESSURE AND DID NOT RECEIVE ANY WARNING THAT SOMETHING WAS WRONG. IN FACT, WHEN I WAS LOSING BRAKE POWER, I WAS STARING RIGHT AT THE DASHBOARD AND NO WARNING LIGHT ILLUMINATED DURING EITHER BRAKE FAILURE. FORD KNOWS THERE IS A PROBLEM WITH THE MASTER CYLINDER AS THEY HAVE ISSUED A TSB FOR IT. THERE ARE MANY PEOPLE DRIVING F150S THAT MAY LOSE COMPLETE BRAKING CONTROL AND HAVE NO ADVANCE WARNING THAT SOMETHING WILL GO WRONG DUE TO THE NEW BRAKE WARNING SYSTEM THAT FORD HAS INSTALLED ON THE VEHICLE. THE MASTER CYLINDER AND/OR LINKAGE CAN FAIL CAUSING IMMEDIATE PRESSURE LOSS BEFORE A SIGNIFICANT AMOUNT OF FLUID LOSS TRIGGERS THE WARNING. BY THAT TIME, IT IS TOO LATE. THE DRIVER HAS ALREADY LOST CONTROL OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT REQUIRES NHTSA INTERVENTION BEFORE SOMEONE IS NEEDLESSLY KILLED.

THE INSTRUSTMENT PANEL OF THE TRUCK HAS FAILED. THE PANEL WHILE DRIVING GOES THROUGH ALL CYCLES OF LIGHTS, BELLS, AND OPTIONS ON THE INSTRUSTMENT CLUSTER , CAUSING US TO NOT BE ABLE TO SEE THE CURRENT INFORMATION. THE AC GOES OUT EACH TIME IT HAPPENS. THE TRUCK WILL NOT START MANY TIMES- AND YOU HAVE TO HIT THE DASH BOARD TO MAKE IT START - TAKES SEVERAL ATTEMPTS. IT HAS GONE OUT OF GEAR ONCE DURING THIS. WE HAVE BEEN WORKING WITH THE LOCAL FORD DEALER, WHERE WE PURCHASED THE VEHICLE, AND HAVE NOW BEEN WAITING ON THE PART FOR OVER A MONTH, WE ARE TOLD EACH TIME IT IS ON BACK ORDER. THEREFORE, LEADING US TO BELIEVE A LARGE NUMBER OF FORD TRUCK OWNERS ARE EXPERIENCING THE SAME PROBLEM. WE HAVE SPOKE TO FORD CUSTOMER RELATIONS THIS MORNING- AND NOW TOLD IT WILL BE ESTIMATED THE 9TH FOR PART TO ARRIVE AND THEY WILL NOT FOLLOW UP UNTIL THE 12TH. WHICH IS CAUSING US TO HAVE A FAULTY- POTENTIALLY UNSAFE VEHICLE FOR OVER ONE AND HALF MONTHS. *TR

COMPLETE LOSS OF BRAKING POWER UPON BACKING OUT OF GARAGE - TWICE! AFTER THE FIRST TIME, THE TOW TRUCK MECHANIC REFILLED BRAKE FLUID LEVELS AND PARKED TRUCK BACK IN GARAGE. A FEW HOURS LATER, I TRIED BACKING THE TRUCK OUT OF THE GARAGE AND AGAIN DID NOT HAVE ANY BRAKING POWER AND AGAIN THE BRAKE FLUID WAS LOW. THERE WERE NO LEAKS FOUND ON THE GARAGE FLOOR. IN NEITHER CASE DID THE BRAKE WARNING LIGHTS INDICATE THAT THERE WAS A PROBLEM! DURING BOTH INCIDENTS, I HAD ABSOLUTELY NO BRAKING POWER. (THIS IS AN UPDATE TO RECORD 10463925 TO CORRECT THE INCIDENT DATE) *JS

COMPLETE LOSS OF BRAKING POWER UPON BACKING OUT OF THE GARAGE - TWICE! AFTER THE FIRST TIME, THE TOW TRUCK MECHANIC REFILLED BRAKE FLUID LEVELS AND PARKED TRUCK BACK IN GARAGE. A FEW HOURS LATER, I TRIED BACKING THE TRUCK OUT OF THE GARAGE AND AGAIN DID NOT HAVE ANY BRAKING POWER! AGAIN THE BRAKE FLUID WAS LOW, ALTHOUGH THERE WERE NO LEAKS FOUND ANYWHERE ON THE GARAGE FLOOR. FURTHERMORE, NONE OF THE WARNING INDICATOR LIGHTS APPEARED TO LET ME KNOW THAT THE BRAKE FLUID WAS LOW DURING EITHER INCIDENT. DURING BOTH INCIDENTS I HAD ABSOLUTELY NO BRAKING POWER. THE TRUCK IS NOW AT THE DEALERSHIP AND I AM WAITING FOR THEIR RESPONSE. PLEASE CONTACT ME AT THE TELEPHONE NUMBER (RATHER THAN EMAIL) BELOW TO DISCUSS. *JS

ENGINE STALLS AT LOW SPEEDS CAUSING LOSS OF STEERING AND BRAKING. THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODE WHEN THIS FIRST OCCURRED. AFTER THE ENGINE HAD STALLED FOR ABOUT 32-35 TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON. I TOOK THE TRUCK TO A LOCAL MECHANIC SHOP TO READ THE CODE WHICH INDICATED THAT THE EVAP SYSTEM WAS BLOCKED. MY DEALER DETERMINED THAT A SOLENOID IN THE FUEL EVAP. SYSTEM HAD FAILED. AS A RESULT THE FUEL TANK WAS COLLAPSED BY VACUUM BECAUSE THERE WAS NO SECONDARY TANK VENT. THIS IS DANGEROUS! THERE SHOULD BE A SECONDARY VENT OR A PRESSURE/VACUUM SENSOR TO PREVENT THE TANK FROM BEING COLLAPSED. NOTE: THE TANK WAS COLLAPSED SO MUCH SO, AS TO DAMAGE THE PUMP/LEVEL SENDING UNIT ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE PASSENGER REACHED FOR THE TOP HANDLE OF THE PASSENGER SIDE DOOR JUST AS THE VEHICLE WAS IMPACTED. AS A RESULT, THE PASSENGER'S RIGHT THUMB WAS COMPLETELY SEVERED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

WENT OUT AND STARTED MY VEHICLE TO LET IT WARM UP WHILE I WALKED MY DOG FIRST THING IN THE MORNING BEFORE HEADING TO WORK. AFTER RUNNING FOR ABOUT 5 MINUTES I WAS READY TO HEAD TO WORK. I OPENED MY DRIVERS DOOR AND ALL THE SUDDEN HEARD A LOUD "POW" VERY LOUD. I LOOKED AROUND AND SAW THE BACK WINDOW HAD EXPLODED THROWING TINY SHARDS OF GLASS ALL OVER. IT COULD HAVE EXPLODED IN A CHILD'S EYES OR MY DOGS. THE WINDOW IS THE REAR ELECTRIC HEATED SLIDING GLASS. THE PASSENGER SIDE IS THE ONE THAT BLEW. I TOOK IT STRAIGHT TO THE DEALERSHIP WHERE THE LADY TOLD ME SHE HAS SEEN SEVERAL OF THEM DO THAT. THIS WOULD HAVE BEEN VERY DANGEROUS IF IT HAPPENED WHEN I WAS DRIVING, BECAUSE OF THE LOUD NOISE AND BECAUSE OF THE FLYING GLASS. LUCKILY THERE WERE NO CHILDREN IN THE BACK SEAT OR THEY WOULD HAVE BEEN COVERED WITH GLASS. TRUCK IS BEING REPAIRED, SO I DON'T HAVE THE ACCESS VIN RIGHT NOW. NOW I WILL NOT USE MY DEFROSTER FOR FEAR THE WINDOW WILL BLOW, AND IT ALSO DEFROST MY MIRRORS. THIS WILL RESULT IN LESS VISIBILITY ON COLD OR DAMP DAYS WHEN THE WINDOWS ARE FROZEN OR DEW ON THEM. *TR

ON MAY 8TH 2012, MY TRUCK STALLED WHILE I WAS MERGING INTO TRAFFIC AT APPROX. 55 MPH. THE VEHICLE WAS BRAND NEW WHEN I PURCHASED IT IN MAY OF 2009 FROM GULF COAST AUTO FORD IN ANGLETON,TEXAS. SO, I HAD THEM TOW IT TO THEIR SHOP FOR REPAIRS. THE MASS AIR FLOW SENSOR WAS REPLACED ON MAY 9TH, AND I DROVE THE VEHICLE UNTIL FRIDAY , MAY 11TH, WHEN THE SAME PROBLEM OCCURRED. THE VEHICLE STALLED AT TRAFFIC SPEEDS, DIED, AND THEN COULDN'T BE RESTARTED! THIS SECOND INCIDENT ALSO RESULTED IN MY HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE I AM TOLD THAT THEY CAN'T FIND THE PROBLEM!! IT NOW STARTS AFTER THE STALLING, BUT NOT UNTIL A PERIOD OF HOURS PASSES. WHAT CAN I DO? THIS IS A SERIOUS SAFETY ISSUE? FORD IS TELLING THE DEALERSHIP TO PUT AN ON-BOARD DATA RECORDER ON MY TRUCK THAT THEY CANNOT EVEN GET FROM FORD! I ONLY HAVE 52000 MILES ON THIS VEHICLE AND HAVE CARED FOR IT METICULOUSLY. *TT