2010 Ford F-150 complaints

TRAVELING DOWN THE INTERSTATE WHEN A LOUD BANG CAME FROM THE TRANSMISSION AREA OF THE VEHICLE AND THE REAR WHEELS OF THE VEHICLE LOCKED UP CAUSING THE VEHICLE REAR END TO START HOPPING AND SLIDING LEFT. I REGAINED CONTROL AND PUT THE GEAR SHIFTER IN NEUTRAL WHICH ALLOWED ME TO STEER PAST A VEHICLE IN THE RIGHT LANE AND GET TO THE SHOULDER OF THE HIGHWAY. I LOOKED IN THE REAR VIEW MIRROR AND AN 18 WHEELER WAS ON HIS BRAKES AND WAS APPARENTLY GOING TO PASS CLOSE OR CRASH INTO MY VEHICLE. AT THIS TIME I WAS MOVING AT APPROXIMATELY 45-50 MPH AND I DECIDED TO GO THROUGH THE DITCH AND CAME TO A STOP ON THE FRONTAGE ROAD. THE VEHICLE WAS STILL RUNNING BUT WOULD NOT THROTTLE UP. I PLACED THE VEHICLE IN PARK AND ATTEMPTED TO THROTTLE UP WHICH ALSO FAILED. I TURNED THE IGNITION OFF FOR APPROXIMATELY 10 MINUTES AND CRAWLED UNDER THE VEHICLE TO LOOK FOR DAMAGE. AMAZINGLY NO EXTERNAL DAMAGE WAS NOTED. AT THIS TIME I RESTARTED THE VEHICLE AND PUT THE TRANSMISSION IN DRIVE AND EVERYTHING WORKED AS IF NOTHING HAD EVER HAPPENED. I DROVE THE VEHICLE AT A SLOW SPEED STRAIGHT TO THE DEALER AND REPORTED WHAT HAD HAPPENED. THE SERVICE MANAGER RECOVERED A CODE WHICH HAD BEEN STORED WHEN THE INCIDENT HAPPENED. WHEN THE CODE WAS INVESTIGATED THE INSTRUCTIONS DIRECTED THE TECHNICIANS TO REPLACE THE MEGATRONICS VALVE BODY. BEFORE A REPLACEMENT PART COULD BE ORDERED THE SERVICE MANAGER RECEIVED A CALL FROM THE MANUFACTURERS TRANSMISSION FACTORY AND WAS DIRECTED NOT TO ORDER A REPLACEMENT PART AND THAT T

MY 2010 FORD F150 HAS APPROX. 30,4XX MILES ON IT AND HAS BEEN MAINTAINED PERFECTLY. IN A BRIEF SUMMARY, GOING IN TO WORK EARLY (5AM) POTENTIALLY SAVED ME FROM HAVING A WRECK TO DUE A FAULTY THROTTLE BODY. UPON ACCELERATING FROM A RED LIGHT, MY TRUCK ENTERED INTO A "LIMP HOME" MODE (MECHANIC WRENCH ICON APPEARED) AND BEGAN TO INCORRECTLY REGULATE MY RPMS. THIS CAUSED MY VEHICLE TO BECOME NEARLY STRANDED AS I WAS MOVING NO FASTER THAN 10MPH IN A 50MPH ZONE. I WAS LUCKILY ONLY 1/8TH OF A MILE FROM WORK AND WAS ABLE TO GET OFF THE STREET. UPON LEAVING WORK, MY TRUCK WAS ACTING FINE WITH NO WARNING LIGHTS (NOT EVEN THE MECHANIC WRENCH). I THEN PROCEEDED TO DRIVE IT TO AN AUTO PARTS SUPPLIER TO HAVE A FREE DIAGNOSTIC PERFORMED. NO CODES WERE SAVED OR SHOWED UP. HOWEVER, WHILE DRIVING BACK HOME, IT AGAIN ACTED UP AND ENTERED A LIMP MODE. THIS TIME BOTH "CHECK ENGINE" AND "MECHANIC WRENCH" LIGHTS WERE ON. I TOOK MY TRUCK TO THE NEAREST DEALER WHO THEN DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. I AM QUOTED $881 TO PERFORM THE REPLACEMENT OF A ~$150 PART...SINCE IT IS A 2010, IT IS OUT OF THE 3YR/36,000 BUMPER TO BUMPER AND FORD DOESN'T CONSIDER THE THROTTLE BODY PART OF THE DRIVE TRAIN WARRANTY (FORD WILL COVER THE INTAKE MANIFOLD THOUGH, A CHUNK OF PLASTIC THAT WON'T BREAK)... FORD HAS APPARENTLY HAD PROBLEMS W/ THEIR DRIVE-BY-WIRE THROTTLE BODIES, AS SEEN THROUGH THEIR "CONSUMER SATISFACTION PROGRAM 13N03" RECALL. THIS INCIDENT SHOULD DEFINITELY BE INVESTIGATED AS I HAVE TAKEN

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THE THE SEAT RETRACTOR BELT ON FRONT PASSERNGERS SIDE INTERMITTENTLY LOCKS. THE SEAT RETRACTOR BELT PERMITS ANY MOVEMENT FOR THE PASSENGER AND DOES NOT RELEASE FROM THE LATCH UNLESS SEAT BELT IS TAKEN OFF. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 55,450. THE CURRENT MILEAGE WAS 56,100. THE MANUFACTURER WAS NOTIFIED. REPAIRS WERE COMPLETED. UPDATED 8/12/14*CN THE CONSUMER STATED THE ISSUE WAS NOT RESOLVED. UPDATED 8/22/2014 *JS

WAS DRIVING APPROXIMATELY 30 MPH TURNED ON THE REAR DEFROST APPROXIMATELY 3-5MINUTES LATER REAR PASSENGER WINDOW SHATTERED. NOTHING HIT THE WINDOW IT APPEARS TO BE RELATED TO THE REAR DEFROSTER. *JS

2010 FORD F-150 5.4 LTR STALLING AT IDLE AND LOSING CONTROL OF VEHICLE. REPAIRS DONE AT LOCAL DEALERSHIP INCLUDING REPLACEMENT OF CATALYTIC CONVERTERS AND O2 SENSORS. PROBLEM STILL EXISTS ALMOST CAUSING SEVERAL ACCIDENTS. BACK AT DEALERSHIP AGAIN FOR REVIEW. TRUCK IS DANGEROUS TO DRIVE. SAME PROBLEM CAN BE SEEN ALL OVER THE INTERNET. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE IS KILLED. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WHEN SHE APPLIED THE BRAKES TO DEACTIVATE THE CRUISE CONTROL. THE CONTACT MENTIONED THAT THE FAILURE INTERMITTENTLY OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 79,000.

TURNED DEFROST ON REAR POWER SLIDER WINDOW AND HEARD A LOUD EXPLOSION LIKE A GUNSHOT AND THE REAR WINDOW ON PASSENGER SIDE SHATTERED. THERE ARE SMALL PIECES OF GLASS IN THE BED OF THE TRUCK AND ON THE BACK SEAT. TEMPERATURES WERE IN THE MILD 30S AT THE TIME. THIS WAS A PROBLEM WITH THE DEFROST CAUSING THE GLASS TO SHATTER. FORD WILL NOT COVER REPAIRS OR REPLACEMENT OF THE GLASS. MILEAGE LESS THAN 30,000 MILES. TRUCK ALSO COVERED UNDER EXTENDED MAINTENANCE PLAN BUT FORD WILL NOT COVER IT THERE EITHER. *TR

I WAS PUMPING GAS 50 DEGREES OUT AND DRIVERS SIDE BACK WINDOW BLEW. *TR

TURNED ON THE REAR WINDOW DEFROST AND A FEW MINUTES LATER THE RIGHT-REAR WINDOW (OF THE THREE PIECE POWER SLIDING REAR WINDOW) EXPLODED. *TR

FOLLOWING TORRENTIAL RAINS DISCOVERED THE ROOF LEAKING WATER INTO PASSENGER INTERIOR AT TOP OF CAB ABOVE HEADLINER REAR PASSENGER SEATS. SEATS AND PART OF HEADLINER SATURATED. AS YET UNKNOWN DAMAGE BEHIND COSMETIC PANELS AND FLOOR BOARD. *TR

DRIVER SIDE PANE OF 3-PANED REAR WINDOW SPIDER WEB CRACKED THROUGHOUT THE ENTIRE THING, FROM REAR DEFROST OVERHEATING. WHILE TAPING WINDOW UP, I COULD FEEL TINY SHARDS OF GLASS FALLING OFF AND SOMETIMES CUTTING ME. *TR

HAVE BEEN HAVING ELECTRICAL ISSUES INCLUDING FAILING BACKUP CAMERA AT NIGHT AND TAIL LIGHTS NOT WORKING (DANGEROUS AT NIGHT) AS WELL AS FUSES BLOWING. DEALER COULD NOT DUPLICATE BUT DEALER STATES THERE IS CORROSION IN THE FUSE PANEL BECAUSE WATER ENTERED THE VEHICLE. THERE ARE SEVERAL INSTANCES WHERE FORD IS AWARE OF THIS ISSUE WHERE WATER IS ENTERING THE VEHICLE ON THE DOT.GOV AND OTHER WEBSITES. THEY ARE REFUSING TO DO ANYTHING ABOUT IT. PLEASE DO SOMETHING ABOUT THIS, FORD KNOWS THERE IS AN ISSUE AND THERE IS NO REASON FOR THEM DO GET AWAY WITH ISSUES THAT MAY CAUSE FATAL CAR ACCIDENTS INCLUDING TAIL LIGHTS GOING OUT WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACTED STATED THAT THE OIL LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE BRAKING TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS CONTACTED ABOUT THIS FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 61,000.

ON 3-12-14 I LEFT WORK AND HEADED HOME, APPROXIMATELY 5 MINUTES AFTER LEAVING, I HEAR A VERY LOUD BANG TOWARD THE REAR OF MY TRUCK, SIMILAR TO A GUNSHOT. WHEN I GOT HOME, 10 MINUTES LATER TO INSPECT, I NOTICED THAT THE ENTIRE BACK PASSENGER SECTION OF MY WINDOW HAD SHATTERED. I ASSUMED SOMETHING MUST HAVE HIT MY TRUCK, BUT I DIDN'T UNDERSTAND HOW THAT WOULD HAPPEN SEEING AS I WAS MOVING FORWARD. IF SOMETHING WOULD HAVE FLOWN UP FROM ANOTHER VEHICLE, IT WOULD HAVE HIT THE BACK OF MY TRUCK WHICH HIGHLY UNLIKELY. ONE WEEK LATER I HAD THE WINDOW REPLACED AND THE TECHNICIAN INFORMED ME THAT THIS WAS THE 37TH REAR WINDOW HE HAS REPLACED SINCE DECEMBER OF 2013 AND THAT IT IS A ELECTRICAL ISSUE THAT IS CAUSING THE WINDOWS TO LITERALLY EXPLODE. AFTER RECEIVING THIS INFORMATION I DID SOME RESEARCH ONLINE AND CAME ACROSS F150FORUM.COM WHERE I LEARNED THAT THIS PROBLEM IS HAPPENING OVER AND OVER AGAIN GOING BACK TO AS FAR AS 2011. I CONTACTED FORD AND FILED A COMPLAINT ( CASE# 4161127-C1J5T0). I ALSO CONTACTED "CRYSTAL' FROM FORD'S SOCIAL MEDIA DEPT WHO HAS BEEN MONITORING THE FORUM. SHE WAS REQUESTING VIN NUMBERS OF VEHICLES THIS HAS HAPPENED TO. SHE ULTIMATELY TOLD ME THAT THERE WAS NOTHING SHE CAN DO BECAUSE I HAD ALREADY HAD A CASE NUMBER WITH FORD CUSTOMER SERVICE. I HAVE HAD TO PAY $500 TO COVER THE REPLACEMENT. *TR

DRIVING MY 2010 FORD FX4 WHEN I HEARD A POP FROM THE REAR. THE BACK RIGHT REAR WINDOW GLASS HAD "SPIDER-WEBBED" AND SLIGHTLY SHATTER WITH GLASS FALLING FROM IT. *TR

APPROX 8:30 AM TEMP NEAR 20 DEGREES F. LIGHT SNOW FALLING . I TURNED MY HEATED REAR WINDOW AND MIRRORS ON . AFTER 5 MINUTES OF HEATING I SMELLED BURNING ELECTRICAL COMPONENTS AND THEN A LOUD "POP" NOISE FROM THE REAR OF THE CAB. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE PASSENGER SIDE OF THE THREE PIECE SLIDER WAS COMPLETELY SHATTERED BUT IN PLACE. I CALLED MY LOCAL FORD DEALERSHIP AND THEY TOLD ME THAT GLASS BREAKAGE WASN'T COVERED UNDER ANY WARRANTIES ESPECIALLY AT ALMOST 90,000 MILES. I DID PURCHASE THE PLATINUM EXTENDED WARRANTY THROUGH FORD WHEN NEW . AFTER PAYING FOR THE ENTIRE WINDOW AND INSTALL MYSELF... THE LOCAL GLASS COMPANY INSTALLER STATED THAT THIS WAS SOMEWHAT COMMON WITH THESE TRUCKS AND THEY HAVE REPLACED A FEW. I NOW DON'T USE THE HEATED WINDOWS/MIRRORS IN FEAR OF AN EXPENSIVE REPAIR BILL . *TR

I WAS DRIVING HOME 3/29/2014. IT WAS LATE AFTERNOON, RAINING AND ABOUT 45F. I HAD MY REAR DEFROSTER ON FOR ABOUT 10 MINS WHEN THE REAR WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT SO THE FIRST THING I DID WAS TEST MY BRAKES TO MAKE SURE I COULD STOP, THEN SCANNED THE DASH AND NO WEIRD LIGHTS. IT WAS WHEN I LOOKED IN MY REAR VIEW SECONDS LATER THAT I SAW MY PASSENGER SIDE REAR WINDOW (SLIDING REAR WINDOW WITH 3 SECTIONS) WAS SHATTERED. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 31,000.

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. AFTER COMING HOME FROM A WEEK OF BUSINESS TRAVEL, MY NEIGHBOR CAME OVER TO INFORM ME THAT MY 2010 F150 FX4 WITH THE 5.4 V8 AND 6 SPEED TRANSMISSION WAS LEAKING TRANSMISSION FLUID ON THE DRIVEWAY. AFTER CHECKING UNDER THE TRUCK I LOOKED UNDER THE HOOD FOR THE TRANSMISSION OIL DIP STICK SO I COULD CHECK THE FLUID LEVEL. TO MY SURPRISE, THERE IS NO TRANSMISSION OIL DIP STICK. AFTER LOOKING THRU THE OWNER'S MANUAL, IT STATES THAT THE TRANSMISSION IS A SEALED TRANSMISSION AND DOESN'T NEED ANY OIL EXCEPT IF THERE IS A PROBLEM. WELL OBVIOUSLY IF THERE IS A LEAK, THERE IS A PROBLEM AND THERE IS NO WAY TO ADD FLUID TO PREVENT AN FAILURE ISSUE. I THEN CONTACT A DEALER NEAR MY GEORGIA HOME AND TOOK IT IN FOR SERVICE. THEY TOLD ME IT WAS A TRANSMISSION BULKHEAD CONNECTOR SEAL LEAK AND IT WOULD COST $600.00 TO REPAIR. THIS IS OUTRAGEOUS. AFTER LOOKING THRU THE INTERNET, I FOUND THE FORD TSB 11-3-25. FROM MY SEARCH, THERE ARE THOUSANDS OF PEOPLE REPORTING THIS ISSUE. SINCE THE TRANSMISSION COULD LEAK UNTIL IT DOESN'T HAVE ENOUGH FLUID TO MAKE IT WORK PROPERLY, THUS CAUSING DRIVABILITY ISSUES. I WOULD THINK THIS SHOULD BE CONSIDERED A SAFETY ISSUE AND BE A RECALL, NOT JUST A TSB. THEREFORE, I'M WRITING YOU THIS EMAIL TO ADVISE YOU OF THIS ISSUE INCASE YOU ARE NOT AWARE OF IT. *TR

THE REAR WINDOW DEFROSTER ON MY POWER SLIDING REAR WINDOW CAUSED THE DRIVER SIDE REAR WINDOW GLASS TO SHATTER WHILE THE VEHICLE WAS WARMING UP IN MY DRIVEWAY. THE DEFROSTER HAD BEEN IN OPERATION ONLY 2-3 MINUTES WHEN A LOUD BANG WAS HEARD WHILE I WAS RE-ENTERING THE VEHICLE. I LOOKED FOR IMPACT DAMAGE TO THE ROOF, TAILGATE, ETC BUT NOTHING SEEMED UNUSUAL, AND THERE WERE NO OTHER PEOPLE IN THE VICINITY. THE DAMAGE WAS NOT READILY VISIBLE UNTIL I RETURNED TO THE VEHICLE IN THE AFTERNOON, GOT IN, AND LOOKED IN THE REAR VIEW MIRROR TIME: 4:30AM WEATHER CONDITIONS: 28 DEGREES, CLEAR SKY, LIGHT FROST ON WINDOWS, NO PRECIPITATION IN PRIOR 48 HOURS. AN AUTO GLASS INSTALLER AND A BODY SHOP OWNER BOTH CONFIRMED NO SIGN OF ANY IMPACT DAMAGE. A BRIEF INTERNET SEARCH OF FORD OWNER'S FORUMS REVEALED MULTIPLE OWNERS EXPERIENCING SHATTERED GLASS, MELTED WINDOW FRAMES ETC. WHEN USING THE REAR DEFROSTER ON 2010 F-150 TRUCKS WITH POWER SLIDING REAR WINDOW. AT LEASE FOUR OF THESE INCIDENTS HAVE TAKEN PLACE IN THE PAST THREE MONTHS. (JAN-MAR. 2014). *TR

FOR NO APPARENT REASON, THE REAR WINDOW HAS SHATTERED. *TR

I ALLOWED MY CAR TO WARM UP. IT WAS APPROXIMATELY 28 DEGREES OUTSIDE. I BEGAN TO DRIVE MY CAR. I ENGAGED THE REAR DEFROSTER. WITHIN 60 SECONDS I HEARD A LOUD BANG, SIMILAR TO A GUN SHOT. ALONG WITH A SMELL OF SMOKE. THEN GLASS WENT FLYING TOWARDS THE FRONT OF VEHICLE. AFTER LOOKING AROUND I NOTICED THE REAR WINDOW WAS SHATTERED. THE REAR WINDOW CONSISTS OF THREE PIECES OF GLASS. ONLY THE PASSENGER (FAR RIGHT SIDE) WAS SHATTERED. LUCKILY, THERE WAS NO PEOPLE SITTING IN THE BACK SEAT AT THE TIME. TOOK IT TO THE FORD DEALERSHIP, THEY SAID THE FORD COMPANY HAS NOT ADDRESSED THE ISSUE. I WAS TOLD NUMEROUS F150'S HAVE HAD SIMILAR PROBLEMS. FORD REFUSES TO COVER REPAIRS.

THIS A DOUBLE ENTRY COMPLAINT: I WAS DRIVING HOME FROM WORK LATE AT NIGHT WHEN I HEARD A BANG OFF THE REAR WINDOW OF MY F-150. AS I WAS PASSING UNDER AN ACTIVE RAILROAD VIADUCT AT THE TIME I FIGURED SOMETHING HAD FALLEN OFF AND HIT ME. I WASN'T ABLE TO DETERMINE ANY DAMAGE AT THE TIME AS IT WAS VERY DARK IN A POORLY LIT SECTION OF FREEWAY IN DOWNTOWN DETROIT. THE NEXT DAY I WALKED OUT TO MY TRUCK AND NOTICED THE REAR WINDOW ON THE PASSENGER SIDE LOOKED FUNNY. I GOT IN MY SEAT AND NOTICED THE WINDOW WAS SHATTERED. THE ONLY THING HOLDING IT TOGETHER WAS THE HEATER ELEMENT AND THE PRIVACY GLASS FILM (BOTH FACTORY INSTALLED). I FILED THE USUAL INSURANCE CLAIM AND HAD IT REPAIRED. THIS PAST SATURDAY (15 FEB 2014) I WALKED OUT TO MY TRUCK TO HEAD TO WORK, GOT IN AND SAW THAT THE DRIVERS SIDE OF THE REAR WINDOW WAS NOW SHATTERED. IT WAS FINE WHEN I PARKED IT AFTER WORK. BACKED INTO MY USUAL PARKING SPOT WITH NO TREES ABOVE THE VEHICLE, TOO SNOWY AND COLD FOR KIDS TO BE PLAYING OUTSIDE IN THE LOT OR FIELD BEHIND THE TRUCK. NOW WORKING WITH INSURANCE TO HAVE THIS ONE REPAIRED. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

WHILE DRIVING TO WORK LAST FRIDAY MORNING, MY REAR GLASS EXPLODED FROM WHAT LOOKS LIKE A FAULTY DEFROSTER. THE ELECTRICAL WIRING WAS CHARRED AND LOOKED MELTED. I THOUGHT THAT MY VEHICLE HAD BEEN STRUCK BY SOMETHING. FORD REFUSES TO ACKNOWLEDGE THAT THERE SEEMS TO BE A PROBLEM WITH THIS PART. I'M JUST GLAD THAT MY CHILDREN WERE NOT IN THE BACKSEAT AREA WHEN THIS OCCURRED. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE METAL TRACK ASSEMBLY AND CABLE FAILED DUE TO DEFECTIVE MATERIAL. IN ADDITION, THE DRIVER'S SEAT COULD NOT BE ADJUSTED IN A SAFE DRIVING POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE METAL TRACK ASSEMBLY AND CABLE WAS REPLACED. THE FAILURE MILEAGE WAS 57,317 AND THE CURRENT MILEAGE WAS 59,000.

WHEN GOING THROUGH A CAR WASH, THE 3RD BRAKE LIGHT LEAKS WATER INTO THE BACK SEAT OF THE TRUCK. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A LOUD SOUND COMING FROM THE REAR SEAT. THE CONTACT SOON REALIZED THAT THE REAR WINDOW HAD EXPLODED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,900. UPDATED 3/14/14*CN THE CONSUMER STATED THE DRIVER'S SIDE SECTION OF THE 3 SECTION REAR WINDOW EXPLODED INTO HUNDREDS, IF NOT MORE PIECES. UPDATED 04/01/14

DRIVING HOME FROM WORK THE OTHER DAY, ABOUT 5 MINUTES AFTER I LEFT THE PARKING LOT I WAS DRIVING ON A SIDE ROAD AND HEARD A LOUD THUMP OR BANG LIKE SOMETHING FELL ON THE ROOF. HOWEVER I WAS ON AN OPEN ROAD WITH NOTHING OVERHEAD OR NEARBY. IN THE SUMMER OF 2012 MY WIFE REPORTED SIMILAR CIRCUMSTANCES ONE NIGHT WHILE SHE WAS ON A TRIP, AND SHE LATER DISCOVERED THE RIGHT REAR WINDOW HAD SHATTERED (WE HAD IT REPLACED AT AN AUTO GLASS SHOP WITHOUT REPORTING THE PROBLEM). WHEN I LOOKED IN THE REARVIEW MIRROR, I COULD SEE THE SAME THING HAD HAPPENED; THE PASSENGER-SIDE SECTION OF THE REAR GLASS WAS COMPLETELY SHATTERED (BUT REMAINED IN THE FRAME). THERE WAS NO DISCERNIBLE ORIGIN; VERY EVEN CRACKING THROUGHOUT ALL THE PANE OF GLASS. THE REAR WINDOW DEFROSTER WAS ENGAGED AT THE TIME. I HAVE DUCT TAPE HOLDING THE GLASS IN PLACE AND A DEALER APPOINTMENT NEXT TUESDAY MORNING. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH SHOULDER STRAP SEAT BELTS THAT WERE MOUNTED ON EACH REAR DOOR. WHENEVER ENTERING THE REAR PASSENGER OR DRIVER'S SIDE DOOR WITH FRONT SEAT OCCUPANTS SEAT BELT IN USE, THE SHOULDER BELT WEBBING BECAME EXTREMELY TIGHT IN THE SHOULDER AND CHEST AREA CAUSING DISCOMFORT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

WHILE DRIVING INTO WORK AT 0445 HRS ON A SMOOTH ROAD WITH AN OUTSIDE AIR TEMP AROUND 5 DEGREE I HEARD A LOUD BANG COMING FROM THE CAB AREA OF THE TRUCK. I HAD LET THE TRUCK WARM UP BEFORE DRIVING AND TURNED THE REAR WINDOW DEFROST ON APPROX. 2 MILES BEFORE I HEARD THE NOISE. IN CHECKING MY VEHICLE, I NOTICED THAT PASSENGER SIDE REAR WINDOW HAD BUSTED. WHEN I SPOKE WITH THE FORD DEALERSHIP, THEY SAID THEY WERE AWARE OF THE PROBLEM BUT DID NOT FEEL IT WAS BAD ENOUGH TO HAVE A RECALL. IT SOUNDS LIKE IT IS GOING TO COST APPROX. $800 IF IT IS NOT COVERED BY MY WARRANTY. *TR

DRIVING MY 2010 F-150 PICKUP DOWN THE STREET DOING 35 MPH WITH THE REAR WINDOW DEFROSTER ON AND AFTER ABOUT 5 MINUTES, POW! THE PASSENGER SIDE OF THE 3-PIECE WINDOW SHATTERED AFTER THE LOUD EXPLOSION. AFTER SPEAKING WITH OUR LOCAL GLASS REPAIR SHOP, HE STATED THAT HE HAD ALREADY REPLACED 4 OF THESE SPECIFIC REAR WINDOWS DURING THE MONTH OF JANUARY. SEEMS TO BE A PATTERN GOING ON HERE. THERE NEEDS TO BE A RECALL ON THESE WINDOWS! *TR

I WAS DRIVING ON A MAJOR STATE ROUTE ON MY WAY TO WORK AND TURNED ON THE REAR DEFROSTER. I SMELLED SOMETHING HOT AND THEN A LOUD POPPING NOISE. WHEN I LOOKED IN MY REAR VIEW MIRROR THE REAR WINDOW HAD SHATTERED. CONTACTED FORD DEALER AND THEY SAID THE VEHICLE WAS OUT OF WARRANTY 3 MONTHS AND THERE WAS NOTHING THEY COULD DO. I ASKED THE DEALERSHIP TO CONTACT FORD TO SEE IF THERE WERE SIMILAR INSTANCES OF THIS HAPPENING. THEY DID NOT BUT GAVE ME THE PHONE NUMBER FOR THE FORD COMPLAINT OFFICE. I RESEARCHED ONLINE AND IT SEEMS THAT THIS HAS HAPPENED MULTIPLE TIMES WITH THIS MODEL OF TRUCK. BECAUSE THE HIGHWAY I DRIVE IS A MAJOR TRUCK ROUTE IT COULD HAVE BEEN VERY DANGEROUS NOT BEING ABLE TO SEE OUT THE REAR WINDOW. *TR

AT ABOUT 4:50 AM ON 2/4/14 I WAS DRIVING ABOUT 20 MPH IN 9 DEGREE F TEMPERATURES WITH THE REAR DEFROST ON FOR ABOUT 8 MIN. I HEARD A LOUD POP LIKE SOMEONE THREW A ROCK AT MY TRUCK. AS I WAS BACKING INTO A GARAGE TO INVESTIGATE THE MYSTERIOUS NOISE, I NOTICED THE PASSENGER SIDE REAR GLASS PANEL WAS COMPLETELY SHATTERED. AFTER RESEARCHING THE ISSUE I CAN SAFELY SAY THIS IS A MANUFACTURING DEFECT WITH THE GLASS AND REAR DEFROST. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED. THE CONTACT TOOK THE VEHICLE TO AN AUTO GLASS SPECIALIST WHERE IT WAS ADVISED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000.

MY F150 HAS A THREE PIECE REAR WINDOW WITH THE DEFOGGER.WHILE DRIVING I TURNED ON THE DEFOGGER. MINUTES LATER THE PASSENGER SIDE REAR STATIONARY WINDOW SHATTERED. AFTER RESEARCHING THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL FORD NEEDS TO ADDRESS THIS PROBLEM BY RECALLING AND REPAIRING THE ELECTRICAL SYSTEM THAT IS CAUSING THIS FAILURE. EXCESSIVE HEAT COULD CAUSE A FIRE. THE BURDEN SHOULD NOT BE ON THE INSURANCE COMPANY AND INDIVIDUAL OWNER TO BEAR THE COST. *TR

I STARTED MY TRUCK JAN. 27TH,2014 ON A VERY COLD MORNING AND TURNED ON THE REAR DEFROST ON MY 2010 FORD F150 SUPER CREW-CAB TRUCK. I LET THE TRUCK WARM UP AND WHEN I GOT TO MY DESTINATION I NOTICED THE REAR, PASSENGER SIDE WINDOW WAS SHATTERED. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET WITH SAME THE PROBLEM WHICH SOUNDS LIKE IT COULD BE AN ELECTRICAL PROBLEM. I GOT AN ESTIMATE TO GET IT FIXED. THEY WANTED OVER $800 . I HAVE A $500 DEDUCTIBLE ON MY INSURANCE. I DON'T NEED THIS EXPENSE. I WILL BE CALLING FORD CUSTOMER SERVICE NUMBER TO COMPLAIN. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 45 MPH OVER TRAIN TRACKS, THE REAR WINDOW SHATTERED. THE CONTACT TOOK THE VEHICLE TO A AUTO GLASS SHOP TO HAVE THE REAR WINDOW REPLACED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 33,000.

I STARTED MY TRUCK ON A COLD MORNING AND NO MORE THEN 10 SECONDS AFTER I STARTED IT MY POWER STEERING LINE EXPLODED OFF AND POWER STEERING FLUID WENT EVERY WHERE. SINCE MARCH OF 2013 IT HAS COME OFF TWO MORE TIMES DECEMBER 2013 AND JANUARY 2014. I'VE LOOKED AT OTHER F-150 MOTORS AND WE HAVE THE SAME SET UP, SO I'M NOT SURE WHY MINE KEEP EXPLODING OFF. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I STARTED MY TRUCK IN THE DRIVEWAY TO WARM IT UP. WHEN IT REACHED OPERATING TEMPERATURE, I TURNED ON THE REAR WINDOW DEFROSTER BEFORE PULLING OUT. STILL IN THE DRIVEWAY, AFTER 20 SECONDS I HEARD AN EXTREMELY LOUD 100+ DB POP, WHICH WAS THE PASSENGER-SIDE BACK GLASS PANEL SHATTERING. THE TEMPERATURE OUTSIDE WAS 32 DEG F (0 DEG C) WITH SOME FROZEN PRECIPITATION ON THE UPPER SURFACE OF THE TRUCK. THERE ARE 27 COMPLAINTS ON THE NHTSA SITE FOR THE 2010 F150 AND I FOUND MORE THAN 50 ADDITIONAL CASES ON INTERNET BULLETIN BOARDS. *TR

2010 FORD F150 SUPERCREW POWER REAR SLIDING WINDOW PASS SIDE ONLY, CRACKING UPON TURNING ON REAR DEFROSTER AFTER A FEW MINUTES. TEMPERATURE 15 DEGREES WITHIN A FEW MINUTES OF LEAVING A STORE PARKING LOT AND NOW DRIVING DOWN THE HIGHWAY A FEW MILES I HEARD A LOUD BANG ( MANY OTHERS POSTED SAY IT SOUNDS LIKE A 22 CALIBER SHOT GUN ) I LOOKED AROUND AND SAW THE REAR PASS SLIDING WINDOW SHATTERED BUT STILL INTACT. THIS IS THE FIRST TIME I HAD TO USE THE REAR DEFROSTER AS IT WAS SNOWING SLEETING OUTSIDE. I HAVE HAD THIS TRUCK FOR 2 YEARS AND NEVER HAD TO USE IT. NOW WHEN I GET HOME I DECIDE TO GOOGLE SEARCH THIS AND COULDN'T BELIEVE HOW COMMON THIS IS. TURN OUT THERE IS A PROBLEM AND FORD WILL NOT MAKE IT RIGHT UNLESS YOU ARE VERY LUCKY AND PERSISTENT. THE HEATING ELEMENT GETS SO HOT THAT IT SHATTERS THE GLASS. THEY CLAIM GLASS IS NOT COVERED. ITS NOT THE GLASS, ITS THE HEATING ELEMENT. I CALLED 3 LOCAL DEALERS TODAY AND 2 OF THE THREE SAID THEY KNEW ABOUT THIS BUT FORD WONT OFFER COMPENSATION. I WAS TOLD TO CALL THE INSURANCE AND FILE A CLAIM. I ALSO CALLED FORD CUSTOMER CARE CENTER AND TOLD THEM WHAT I HAD LEARNED AND IT WAS ALL OVER THE FORD FORUMS AND THE INTERNET. SAME SCENARIO FOR ALL OF US. I AM JUST GLAD THAT I DIDN'T HAVE A CHILD IN THE REAR PASS SEAT AND HAD THIS HAPPEN OR HAD THE GLASS SHATTER ALL OVER THE CHILD. SO NOW I HAVE TO PAY A $500.00 DEDUCTIBLE AND FILE A CLAIM WITH MY INSURANCE CARRIER. WORSE YET I WAS TOLD TODAY THAT NO WINDOWS WERE AVAILABLE FOR 10 DAYS. HMM

WHILE DRIVING HOME FROM WORK ON 1/15/14, I DECIDED TO USE MY REAR WINDOW DEFROST DUE TO THE TEMPERATURE (42 DEGREES) AND THE BUILD UP OF CONDENSATION. I TURNED IT ON FOR ABOUT 10 MINUTES UNTIL THE GLASS WAS CLEAR. IT TOOK ME APPROXIMATELY 30 MINUTES TO DRIVE HOME WHERE I PARKED MY TRUCK INSIDE MY GARAGE. I LEFT ABOUT 1 HOUR LATER AND WHILE LOOKING IN MY REAR VIEW MIRROR I NOTICED THE SLIDING WINDOW SHATTERED ON THE PASSENGER SIDE. AFTER RETURNING HOME I CONTACTED SAFELITE AND SCHEDULED TO HAVE IT REPLACED THROUGH MY INSURANCE COMPANY. WHEN THE REPAIRMAN CAME OUT HE REALIZED HE HAD THE WRONG REPLACEMENT AND WAS GOING TO ORDER IT THROUGH FORD. HE ALSO ADVISED ME THE WINDOW DAMAGE STARTED AT THE CONNECTION POINT OF THE DEFROST. AFTER FURTHER INVESTIGATION ON-LINE I REALIZED I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE MANY F-150 OWNERS THAT HAD THE SAME THING HAPPEN TO THEM WITH SOME BEING THE GLASS ACTUALLY EXPLODED AND SOME WITH ARCING OR FIRE. MOST OF THE ISSUES WERE ON 2010 F-150'S WITH SOME NEWER MODELS AS WELL AND ALL WERE ON THE PASSENGER SIDE SLIDER WINDOW. MOST OF THE CASES I READ ABOUT ON-LINE WERE PAID OUT BY THE VEHICLE OWNERS AND INSURANCE AGENCIES. THERE WERE SOME CASES WERE FORD PAID THE BILL. I FEEL THIS SHOULD DEFINITELY BE LOOKED INTO ON THE SAFETY ASPECT ALONE AND FORD SHOULD BE HELD ACCOUNTABLE. *TR

DRIVING ON A 4 LANE HIGHWAY, SMOOTH WITH SOME NOW. TURNED REAR WINDOW DEFROST ON. WITHIN 5-10 MINUTES THERE WAS A LOUD BAND(SOUNDED LIKE A SHOTGUN BLAST). THE RIGHT REAR WINDOW SHATTERED INTO A THOUSANDS PIECES. THE GLASS STARTED TO FALL OUT IN PIECES A FEW DAYS LATER. MY GRANDSON, SITTING DIRECTLY IN FRONT OF THE WINDOW, LOST HIS HEARING FOR ABOUT 10-15 MINUTES. HE ALSO COMPLAINED ABOUT HIS EAR HURTING

I STARTED MY TRUCK UP AND ACTIVATED THE REAR DEFROSTER . IT WAS EXTREMELY COLD ABOUT 11 DEGREES IN NJ APPROX. 5 MINUTES LATER I DETECTED WHAT APPEARED TO BE A CRACKLING NOISES WHICH RESULTED IN THE REAR PASSENGER WINDOW POPPING AND SHATTERING. I HAVE RECENTLY CONTACTED FORD AND ADVISED THEM. I WAS TOLD MY VEHICLE IS OUT OF WARRANTY AND THEY CANT HELP ME OUT WITH THIS ISSUE. THERE IS OBVIOUSLY A DEFECT IN THE GLASS FOR THAT YEAR DUE TO THERE BEING THOUSANDS OF ISSUES RELATED TO THE SAME ISSUES ON THESE VEHICLE. AS A LONG TIME FORD CUSTOMER I FEEL THIS IS ENOUGH OF AN ISSUE WHICH WILL CAUSE MY TO SWITCH MY CHOICE IN FUTURE TRUCKS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE PUTTING THE VEHICLE IN REVERSE, THE VEHICLE ACCELERATED ABNORMALLY AT AN EXCESSIVE SPEED. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO TWO VEHICLES. TWO PASSENGERS IN THE VEHICLE SUSTAINED INJURIES TO THE NECK, SHOULDER AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,300.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT DURING A RAINSTORM, WATER PENETRATED THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT WATER WAS ENTERING THE VEHICLE VIA THE THIRD BRAKE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,618. THE VIN WAS NOT AVAILABLE.

STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR

THE RIGHT REAR WINDOW (PASSENGER SIDE) SHATTERED FOR THE SECOND TIME, WHEN THE REAR WINDOW DEFROSTER WAS BEING USED. *TR

ON A 40 DEGREE MORNING, I TURNED THE REAR DEFROSTER ON TO CLEAR WINDOWS AND MIRRORS. AS I WAS DRIVING MY SON TO DAYCARE I HEARD A LARGE POP THEN SMELLED BURNING RUBBER. LOOKED AND SEEN THE RIGHT REAR GLASS SHATTERED AND WAS IT SHORTED OUT ON THE HEATING ELEMENT. TOOK THE TRUCK TO FORD AND SINCE IT IS OFF WARRANTY THEY TOLD ME THERE S NOTHING THEY CAN DO BESIDES CHARGING ME $1200 FOR REPLACEMENT, VERY DISAPPOINTED WITH FORD. IF I WANTED ELECTRICAL TROUBLES I WOULD HAVE BOUGHT A 1990'S DODGE! THANKS FOR NOTHING. *TR

TRUCK WAS OUTSIDE AT 11 DEGREES F. STARTED VEHICLE AND TURNED ON THE REAR DEFROST. WITHIN 2 TO 3 MINUTES THE LEFT PANEL(DRIVERS SIDE) OF THE 3 PIECE SLIDING REAR WINDOW SHATTERED, WHILE STOPPED AT A TRAFFIC LIGHT. *TR