Page 7 of 9 · complaints 301–350 of 423

2003 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System › Ignition › ModuleFire
Filed Jul 21, 200534,000 milesFL

MY FORD F150 TRUCK CAUGHT FIRE TODAY WHILE PARKED OUTSIDE A RESIDENTIAL HOUSE. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE TRUCK IS UNDRIVABLE AND WILL BE TOWED TOMORROW. THE FIRE WAS FROM A FAULTY CRUISE CONTROL DEVICE.

Engine and Engine Cooling
Filed Jul 13, 2005IN

I PURCHASED AN 2003 F-150 STX 4X4 IN JULY OF 2003. LESS THAN 1 YEAR LATER THE AIR CONDITIONER HAD TO BE REPLACED. STOPPED WORKING WITH NO NOTICABLE PROBLEMS. IN THE NEXT 12 MONTHS THE GEAR BOX HAS BEEN REPLACED TWICE, I CALLED OUR LOCAL DEALER AND TOLD THEM THE TRANSMISSION WAS SHIFTING HARDER THAN USUAL. TOOK IT IN AND THEY COULDN'T DUPLICATE OR CORRECT THE PROBLEM. IT CONTINUED, AND LESS THAN 6 MONTHS GOES BY AND I AM SITTING AT A RED LIGHT DOWNTOWN LOUISVILLE KY AND THE LIGHT TURNS GREEN I PUSHED THE ACCELERATOR AND THE TRUCK GOES BACKWARDS! THANK GOD NO ONE WAS BEHIND ME! AFTER 15 MINUTES I FINALLY GET THE TRUCK TO THE SIDE OF THE STREET AND CALL FORD ROADSIDE ASSTISTANCE. THAT WAS A JOKE IN ITSELF. FINALLY 4 HOURS LATER THE TRUCK IS TOWED TO OUR LOCAL DEALER AND THEY CALL THE NEXT DAY AND SAY IT IS THE TRANSMISSION. DUH! I TOLD THEM THAT MONTHS AGO. THEY "FIX" IT AND IT STILL IS NOT RIGHT. I HAVE EVEN TAKEN IT TO ANOTHER DEALER AND I HAVE CONTACTED FORD. THE SECOND DEALER COULD NOT FIND A PROBLEM, SO FAR ALL I GET IS, YES, IT DOES SHIFT REALLY HARD BUT WE CAN'T GET A CODE TO SEE WHAT IS WRONG WITH IT! I AM STILL PAYING FOR THE TRUCK AND IT IS NOW UNDER THE "EXTENDED WARRANTY" THIS IS COMPLETELY WRONG! NO ONE SHOULD PAY $36000 FOR A TRUCK AND HAVE THIS MUCH GO WRONG WITH IT! ANY HELP WOULD BE APPRECIATED.

Engine and Engine Cooling
Filed Jun 28, 200511,181 milesNY

DT: OWN A 2003 FORD F150 WITH 11,000 MILES. THERE IS A HEAT SHIELD OVER THE MUFFLER THAT WAS FALLING DOWN. TOOK VEHICLE TO THE DEALER, AND AS INSTRUCTED BY FORD, WAS TO REMOVE THE HEAT SHIELD ENTIRELY. FEELS THIS IS DANGEROUS WITHOUT THE HEAT SHIELD WHICH IS NOT ON THE VEHICLE RIGHT NOW. DEALER ORDERED A NEW HEAT SHIELD BECAUSE THE OLD ONE WAS DETERIORATING. FORD ORDERED NOT TO REPLACE THE HEAT SHIELD AS PER ENGINEERING SINCE IT WAS NO LONGER NEEDED. *AK LEAKING REAR SEAL, PAN AND GASKET WERE ALSO REPLACED. *TT *NM

Tires › Sidewall
Filed Jun 28, 200533,210 milesNY

DT: WHILE DRIVING THE INTERSTATE AT 65 MPH REAR PASSENGER TIRE SIDEWALL BLEW OUT. HAD A BIG BUBBLE AND IT BLEW OUT THE SIDE. THE TIRE WAS SO HOT ONE COULDN'T TOUCH IT. TEMPERATURE OUTSIDE WAS 92 DEGREES. TIRE WAS JUST ROTATED AT 32,800 MILES AT FORD. THE ACTUAL MILEAGE ON TIRE WAS 33,210. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jun 22, 2005FL

DT: THE CONTACT OWNS A 2003 FORD F150. CONTACT RECEIVED RECALL ON CAMPAIGN ID NUMBER 03V349000 CONCERNING STEERING GEAR BOX. WHILE DRIVING HOME ON JUNE 22, 2005, AND AFTER JUST PULLING HIS BOAT TRAILER STEERING MALFUNCTIONED JUST AS STATED IN THE RECALL. HE CONTACTED FORD DEALERSHIP, AND THEY STATED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE STEERING GEAR BOX WAS REPLACED TWICE. *AK

Service Brakes, Hydraulic
Filed Jun 7, 20058,500 milesNY

2003, FORD F150 WITH LESS 20,000 MILES ON IT. WHEN THE TRAILER IS HOOKED TO THE TRUCK IT WILL NOT STOP. THE ANTI LOCK BRAKES MADE A NOISE. TOOK VEHICLE TO PURCHASE DEALER TWICE, AND DEALER SAID NOTHING WAS WRONG. TOOK VEHICLE TO ANOTHER DEALER, AND THEY SAID THE SAME THING. *AK *NM

Seat Belts › FrontCrash3 injured
Filed May 6, 200516,000 milesTX

WHILE DRIVING 25 MPH, IN INCLEMENT WEATHER THE VEHICLE SKIDDED. THE DRIVER LOST CONTROL OF THE VEHICLE AND HITTING A DITCH,LOST CONTROL AND WAS OVERTURNED. BOTH FRONTAL AIR BAGS DEPLOYED. HOWEVER, THE PASSENGER SEAT BELT FAILED TO RESTRAIN CONSUMER. THIS CAUSED THE PASSENGER TO EJECT OUT OF THE PASSENGER DOOR WINDOW TIED THE SEAT BELT AROUND THE PASSENGER'S RIGHT ARM AND ATTACHING HER TO THE TRUCK. TWO PASSENGERS AND THE DRIVER SUSTAINED MAJOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *BF

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 23, 200540,000 milesVA

I OWN A 2003 F-150 SUPER CREW TRUCK, I JUST WENT TO GET THE VEHICLE STATE INSPECTION (4/23/2005). THE VEHICLE HAS 40K MILES AND HAS BEEN SERVICED ACCORDING TO MANUFACTURES RECOMMENDATION. THE VEHICLE FAILED INSPECTION DUE TO BOTH THE FRONT LOWER BALL JOINTS. THE SERVICE GUY ADVISED ME THAT THEY HAVE SEEN NUMEROUS PROBLEMS WITH THIS ON THE FORD TRUCK. THE VEHICLE IS USED MOSTLY FOR GOING BACK AND FORTH TO WORK VIA THE HIGHWAY. FOR A 2 YEAR OLD VEHICLE AND TO HAVE BOTH LOWER BALL JOINTS HAVE THIS PROBLEM AT THE SAME TIME SEEMS STRANGE. IN ORDER TO GET IT PASSED I HAVE TO REPLACE THE BALL JOINTS AS I WAS TOLD THIS IS NOT COVERED UNDER WARRANTY OR RECALL. *JB

Power TrainCrash
Filed Apr 20, 2005MI

2003 FORD F150 ROLLED BACKWARDS WHILE PARKED RESULTING IN THE VEHICLE COLLIDING INTO A BUILDING.*MR THE CONSUMER STATED THE IGNITION WAS OFF. *JB

Air Bags › Frontal › Sensor/Control ModuleCrash
Filed Apr 5, 200575,000 milesMI

CONSUMER COMPLAINED ABOUT A TIRE DEFECT. THESE TIRES CAME WITH THE PURCHASE OF THE VEHICLE. AMERITRAC P255/70R16. THE TREAD CAME COMPLETELY OFF THE TIRE BUT THE TIRE NEVER WENT FLAT. VEHICLE BEGAN TO PULL TO THE LEFT AND SPUN INTO A WALL. THE VEHICLE WAS GOING ABOUT 50 MPH WHEN IT HIT THE WALL AND THE AIR BAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS.

Suspension
Filed Apr 1, 200529,000 milesGA

THE VEHICLE SHOOK TO THE POINT THAT IT BECAME HARD TO CONTROL IT. CONSUMER TOOK THE VEHICLE TO THE DEALER ON FIVE OCCASIONS, AND DEALER STATED THERE WAS NOTHING THAT THEY COULD DO TO REPAIR THE VEHICLE. MANUFACTURER OFFERED CONSUMER ADDITIONAL WARRANTY.*AK

Power Train › Automatic Transmission
Filed Mar 21, 200536,000 milesGA

TRANSMISSION LINE CRACKED ON MY 2003 FORD 150 SUPER CREW. TRASMISSSION BEGAN TO SHIFT ERRATICALLY LEADING TO TOTAL TRANSMISSION FAILURE AT AROUND 36,000 MILES.*AK

Steering › Rack and Pinion › Rack
Filed Mar 18, 200535,500 milesNC

TOOK MY 2003 F150 XL 4X4 TO GET A FRONT END ALIGNMENT THE TECHNECIAN TOLD ME HE COULD NOT DO THE ALIGNMENT DUE TO THE UPPER AND LOWER BALL JOINTS WERE BAD (WORN OUT) I TOOK ME TRUCK TO THE NEAREST FORD DEALERSHIP AND WAS INSTRUCTED THAT I VOIDED MY WARRANTY WHEN I PUT ON A BIGGER TIRE. THE ORIGINAL SIZE WAS A 255/70/16 AND I PUT ON 235/85/16 ON THE ORIGINAL RIM. I HAVE 35500 MILES ON MY TRUCK. I FEEL THAT THIS IS ANOTHER WAY THAT THE DEALERSHIP AND THE MANUFACTURER GETS AWAY WITH RIPPING CUSTOMERS OFF. *AK

Suspension › Front › Hub
Filed Mar 17, 200546,000 milesMI

WHILE DRIVING 55 MPH THE FRONT HUBS LOCKED. AS A RESULT, THE VEHICLE DISENGAGED OUT OF 4-WHEEL DRIVE WITHOUT WARNING. *AK

Power Train › Axle Hubs
Filed Mar 17, 200540,000 milesMI

THE WHEEL DRIVE QUITS WORKING WHILE TRAVLING DOWN THE ROAD. IT ALSO WILL NOT LOCK IN WHEN SITTING. THE LIGHT ON THE DASH INDICATES THAT THE HUBS ARE LOCKED IN BUT ITS NOT WORKING. I CURRENTLY HAVE IT A THE FORD DEALER GETTING IT FIXED AND IT IS NOT UNDER WARRENTY. THE DEALERSHIP CONFIRMED THERE IS A PROBKLEM WITH THIS MODEL AND HAS MANY OTHER COMPLAINTS BUT WILL NOT COVER THE COST. THEY TOLD ME THAT I SHOULD LOCK IN THE HUBS OFTEN TO KEEP THE SEALS LUBERCATD AND THAT ITS THE OWNERS PROBLEM FO RNOT DOING THIS. IT WOULD HAVE BEEN NICE OF THEM TO TELL ME WHEN I BOUGHT THE TRUCK THAT THIS WAS REQURIED TO BE DONE ON A REGULAR BASIS. I HAVE NOT HAD THIS PROBLEM WITH MY OTHER FORD TRUCKS.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 15, 20053,400 milesTX

WHILE THE VEHICLE WAS PARKED, A FIRE STARTED UNDER THE HOOD. THE VEHICLE WAS TOTALED. THE CAUSE WAS NOT DETERMINED. *JB *TT

Electrical SystemFire
Filed Mar 12, 2005FL

ON 2/11/05, MY 2003 FORD F150 CAUGHT ON FIRE AFTER IT WAS PARKED MY JOB-SITE FOR TWO HOURS, AND THE FIRE ALSO DESTROIED A SIENNA VAN PARKED NEARBY.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 2, 200545,959 milesNH

I HAVE A 2003 FORD F150 MY 4WHEELDRIVE STOPPED WORKING , BUT THE DASH INDICATOR SAID IT WAS INGAGED. THIS MAKES FOR A VERY UNSAFE OPERATING CONDITION. BECAUSE YOU DO NOT DRIVE THE VEHICLE THE SAME IF THE 4X4 IS WORKING.I BROUGHT IT TO THE LOCAL FORD DEALER AND THEY REPAIRED IT . THIS APPARENTLY WAS A COMMON PROBLEM. THE PART# F75Z*3N139*KT WHICH COST$133.98 AND THE LABOR WAS $302.00. THIS PART IS VERY CHEAPLY MADE AND WILL PROBABLY BREAK AGAIN. THE TECH TOLD ME THERE IS NO WAY TO PREVENT THIS FROM HAPPENING AGAIN. THIS PART IS A SAFETY HAZARD. I HOPE THAT YOU INVESTIGATE THIS MATTER. I HAVE LOOKED ON FORD LINKS AND WEBSITES AND HAVE SEEN NUMEROUS COMMENTS OF THIS PROBLEM. PLEASE IF YOU CAN HELP ME, IT WOULD BE APPRICIATED. I KEPT THE OLD PARTS, THE MATERIAL THEY USE ON THE FORK WON`T HOLD UP TO THE CONDITIONS IN THE FRONT DIFFERENTIAL. *AK

Power Train › Manual Transmission
Filed Feb 25, 200537,700 milesAZ

I HAVE A 2003 FORD F150 PICKUP, V6, 5-SPEED MANUAL TRANSMISSION. MY WARRANTY EXPIRED AT 36,000 MILES AND MY CLUTCH SLAVE CYLINDER FAILED AT 37,000 MILES. AFTER CONTACTING THE DEALERSHIP AND TELLING THEM ABOUT THE PROBLEM AND ASKING THEM IF THEY WOULD COVER THE PART SINCE IT HAD FAILED PREMATURELY, AND THEY ANSWERED "NO". I TOOK IT TO A PRIVATE SHOP AND HAD THE SLAVE CYLINDER REPLACED. THE DAY AFTER I GOT IT BACK I PERIODICALLY HEARD STRANGE NOISES COMING FROM THE TRANSMISSION. I TOOK IT BACK INTO THE SHOP THAT REPLACED MY SLAVE CYLINDER. UPON OBSERVATION THEY FOUND NOTHING. AFTER DRIVING IT FOR TWO MORE DAYS THE PROBLEM WAS EXTREMELY EVIDENT BY THE NOISES THAT WERE CONSTANT WHENEVER I SHIFTED AS WELL AS IN NEUTRAL. I TOOK IT TO A REPUTABLE TRANSMISSION SHOP AND TOLD THE SHOP THAT I WANTED TO BE THERE WHEN THE TRANSMISSION WAS OPENED UP. I WAS PRESENT WHEN THEY OPENED UP THE TRANSMISSION. AS THEY PULLED THE TRANSMISSION APART, THEY FOUND MANGLED THIN METAL DEBRIS, SOME PIECES AS LARGE AS MY THUMBNAIL. AFTER TAKING THE ENTIRE TRANSMISSION APART AND INSPECTING ALL BEARINGS AND ALL OTHER PARTS, THEY FOUND THAT THE PIECES WERE A FOREIGN MATERIAL TO THE TRANSMISSION. THEY DID NOT COME FROM ANY PART OF THE TRANSMISSION. ONE OF THESE PIECES FOUND ITS WAY BETWEEN THE GEARS ON THE COUNTER SHAFT AND BROKE ONE OF THE TEETH, EXPLAINING THE NOISE. SO, IN SHORT, WE ARE CURRENTLY HAVING THE TRANSMISSION REBUILT AT A COST OF $1800.00 ON A VEHICLE WITH ONLY 37,000 MILES ON IT. *NM

Air Bags › Frontal › Sensor/Control ModuleCrash1 injured
Filed Feb 22, 200531,264 milesIL

I WAS INVOLVED IN ACCIDENT. THIS WAS A HEAD ON ACCIDENT. I OWN A 2003 F-150 SUPER CREW. ON 02-21-05 I WAS INVOLVED IN AN ACCIDENT WHERE I HIT A MINI VAN IN THE PASSENGER SIDE. THE FRONT END OF MY TRUCK WAS HEAVILY DAMAGED. THE ESTIMATED SPEED WAS 35-40 MPH WITH NO BRAKING. THE AIR BAG'S NEVER DEPLOYED. THE AIR BAGS IN THE MINI VAN DEPLOYED BUT NOT IN MY VEHICLE. RESCUE PERSONEL COULD NOT BELIEVE THAT THE AIR BAGS DID NOT DEPLOY WITH THE AMOUNT OF DAMAGE DONE. *AK

Power Train › Axle Hubs
Filed Feb 22, 200536,001 milesMA

2003 FORD F-150 4X4. AFTER ONLY A FEW HOURS IN 4X4 MODE, TRUCK NO LONGER ENGAGES INTO 4X4 MODE, CREATING HAZARDOUS CONDITION AS PEOPLE EXPECT THIS TO WORK AND TRUCK IS VERY PRONE TO GETTING STUCK IN ROAD OR LEAVING THE ROAD WITHOUT THIS FEATURE (AS ALL SUCH TRUCKS ARE RELATIVELY VERY LIGHT IN THE REAR). OWNERS OF 4X4 VEHICLES EXPECT THIS FEATURE TO WORK AS ADVERTISED AND FAILURE CAN CREATE SERIOUS SAFETY ISSUES. FROM SHORT INVESTIGATION - SPEAKING TO FORD MECHANICS AND VISITING FORD-TRUCKS.COM, THIS IS A VERY COMMON PROBLEM. THIS IS A SERIOUS SAFETY ISSUE FOR REASONS GIVEN ABOVE - AFTER PERSONALLY GETTING STUCK IN A PUBLIC ROAD, AND VERY NEARLY SEVERAL TIMES, THE TRUCK IS NO LONGER USED WHENEVER THERE IS ANY CHANCE OF SNOWY CONDITIONS (I AM IN THE NORTH-EAST). I STRONGLY BELIEVE THIS TO BE A DESIGN DEFECT - THE FORK WHICH ENGAGES THE FRONT AXLES HAS A PLASTIC END WHICH BREAKS OR FALLS OFF AFTER A SHORT PERIOD OF TIME. I REQUEST THAT THIS BE INVESTIGATED AND IF FOUND TO BE A DESIGN RELATED ISSUE, WHICH I BELIEVE IT CLEARLY IS, THAT FORD BE REQUIRED TO FIX THESE VEHICLES WITHOUT COST TO THE OWNER AND PROVIDE AN EXTENDED WARRANTY FOR THIS ISSUE. ALSO NOTE THAT I HAVE TAKEN THE TRUCK TO 2 FORD DEALERS WITH THE SAME DIAGNOSIS, BOTH QUOTED 6-7 HOURS OF LABOR WHEN IT CLEARLY TAKES HALF OR LESS OF THIS TIME (AGAIN, PLEASE SEE THE FORD-TRUCKS.COM/FORUM). I BELIEVE FORD IS USING THIS KNOWN ISSUE TO PURPOSELY OVER CHARGING CUSTOMERS FOR A KNOWN DESIGN DEFECT. THANK YOU FOR YOUR CONSIDER

Electrical SystemFire
Filed Feb 11, 2005FL

WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE ON IT'S OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

Vehicle Speed Control
Filed Jan 30, 200526,000 milesTX

IN LIGHT OF THE RECALL OF THE 2000 MODEL OF THE FORD F-150 PICKUPS FOR ENGINE FIRES ASSOCIATED WITH THE CRUISE CONTROL SWITCH, I WOULD LIKE TO ASK THAT NHTSA AND FORD TO LOOK AT A POSSIBLE SIMULAR PROBLEM WITH THE 2003 MODEL OF F-150'S. A FEW MONTHS AGO I HAD MY CRUISE CONTROL ON AND AFTER ABOUT 15 MIN THE BRAKE LIGHT ILLUMINATED IN THE DASH CLUSTER. WHEN I DISENGAGED THE CRUISE CONTROL WITH THE OFF BUTTON THE LIGHT WENT OUT. I HAD THE FORD DEALERSHIP IN CONROE CHECK IT OUT AND THEY COULD NOT DUPLICATE IT OR FIND A PROBLEM. NOW I AM VERY CONCERN THAT MY F-150 MAY ALSO CATCH ON FIRE LIKE THE 2000 YR MODELS.*AK

Electrical System › WiringFire
Filed Jan 28, 2005CA

WHILE DRIVING VEHICLE CAUGHT ON FIRE. THE CAUSE OF THIS IS FIRE WAS UNDETERMINED.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 5, 200525,500 milesAL

IN MAY, 2004 I WAS TRAVELING OUT OF STATE WITH MY MOTHER AND MOTHER IN LAW AND FRIEND WHEN WE BEGAN EXPERIENCING PROBLEMS WITH THE FRONT TIRES ON MY TRUCK. AFTER FINDING A GARAGE THAT WAS OPEN, WE WERE SHOCKED TO FIND OUT THAT THE LUGS: NUTS ON BOTH FRONT WHEELS HAD LOOSENED TO THE POINT OF ALMOST FALLING OFF. THE GARAGE CORRECTED THE PROBLEM TEMPORARILY, AND THEN I CONTACTED MY LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE. GIVING THAT THE VEHICLE HAD ONLY 17,000 MILES I FELT LIKE SOME SORT OF RESTITUTION WAS IN ORDER FOR THE TIME AND TROUBLE I HAD UNDERGONE. AFTER MUCH ARGUMENT, I WAS ABLE TO GET THE WHEELS REPLACED, BUT NEVER QUITE FELT SAFE IN THIS VEHICLE. IN NOVEMBER, 2004, WHILE GETTING READY TO LEAVE FOR CHURCH, MY HUSBAND ATTEMPTED TO START THE SAME VEHICLE AND THE ENGINE BEGAN EXPERIENCING TROUBLE. WE HAD IT TOWED TO THE NEAREST DEALERSHIP AND WERE SHOCKED TO LEARN THAT THE ENGINE HAD BLOWN UP IN THIS TRUCK. IT ONLY HAD 25,500 MILES ON IT. I WAS FORCED TO UPGRADE TO A NEWER VEHICLE AND INCURRED MORE PAYMENTS WITH THIS NEWER VEHICLE. I HAVE MADE MANY COMPLAINTS TO FORD MOTOR COMPANY, BUT TO NO AVAIL. I FEEL LIKE I AM DUE SOME SORT OF RESTITUTION FOR THE VEHICLE THAT I HAD TO TRADE. I HAD MADE 15 PAYMENTS ON THIS VEHICLE AND REALLY HAD NO CHOICE. THE ANSWER I RECEIVED FROM THE DEALERSHIP WAS THAT NO ONE WOULD OFFER ME A TRADE IN ON A VEHICLE WITH A BLOWN ENGINE. I DISAGREE. THE TIME AND TROUBLE THAT I HAVE HAD TO UNDERGO IS WORTH SOMETHING. TERESA LIMBAUGH. *AK

Steering › Rack and Pinion
Filed Dec 29, 2004OH

WHILE DRIVING DOWN HILL IN THE RAIN, THE REAR WHEELS SUDDENLY LOCKED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE CAUSE WAS DETERMINED TO BE A FAILURE WITH THE RACK AND PINION AND THE DRIVE SHAFT. RECENTLY, THE CONSUMER HAS EXPERIENCED THE SAME PROBLEM. *JB

Power Train › Axle AssemblyCrash1 injured
Filed Nov 22, 200420,808 milesWI

WHILE DRIVING AT 45 MPH, SUDDENLY THE RIGHT REAR AXLE BROKE AND SNAPPED OFF. THIS RESULTED IN THE RIGHT REAR TIRE FLYING OFF FOLLOWED BY THE DRIVER LOSING CONTROL OF THE TRUCK AND IMPACTING A DITCH . THE DRIVER SUSTAINED MINOR BRUISES. *JB THE ENGINEER STATED THAT THE AXLE FLEW OFF ON IMPACT EVEN THOUGH THE TIRE FLEW OFF PRIOR TO IMPACT. *SC

Engine and Engine Cooling
Filed Oct 19, 2004MN

WHILE DRIVING,THE VEHICLE STALLED. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *JB

Visibility › Windshield Wiper/Washer
Filed Oct 14, 2004NC

WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF INTERMITTENTLY. THE DEALER WAS AWARE OF THE INTERMITTENT PROBLEM. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Power Train › Driveline › Differential Unit
Filed Oct 13, 2004324 milesOK

AS NOTED BY ANOTHER COMPLAINT: HOWLING NOISE IN REAR DIFFERENTIAL. REAR DIFFERENTIAL REPLACED ONCE. NOISE CONTINUES. I CALLED FORD MOTOR COMPANY AND THEY TOLD ME THERE WAS A DESIGN FLAW THAT ONLY AFFECTS CERTAIN VEHICLES BUT THEY ARE WORKING ON THE PROBLEM. I ASKED...WHEN COULD I EXPECT IT TO BE SOLVED. THE ANSWER WAS...IT MIGHT NEVER BE SOLVED. THEY REPLACED SOME GEARS IN THE DIFFERENTIAL, BUT THE PROBLEM HAS STARTED AGAIN. THEY REFUSE TO PUT IN A NEW DIFFERENTIAL SAYING THAT IT WOULD BE "COST PROHIBITIVE".*AK

Seat Belts › Front › Retractor
Filed Sep 22, 2004DE

SEAT BELTS RETRACTED AND BECAME INOPERABLE. TOOK VEHICLE TO THE DEALER. HOWEVER, THE PROBLEM HAD NOT BEEN RESOLVED. *AK

Structure › Body › Door
Filed Sep 16, 200422,000 milesMN

BOUGHT A BRAND NEW 2003 F150 SUPER CREW IN DECEMBER OF 2002. IT NOW HAS 22,000 MILES ON IT AND THE BOTTOM INSIDE OF ALL FOUR DOORS ARE RUSTING AND BUBBLING OUT. WILL BRING INTO DEALER TO SEE WHAT IS THE PROBLEM AND HAVE IT FIXED WITH SOME GUARANTEE IT WOULDN'T HAPPEN AGAIN. *JB

Steering › Rack and PinionCrash
Filed Sep 2, 200419,612 milesVA

REAR ENDED WHILE DRIVING AT 48 MPH. DEALERSHIP REPLACED THE RACK AND PINION STEERING TWICE ALONG WITH THE CARRIER. THREE VISITS TO THE DEALERSHIP AND PROBLEM RECURRED. *AK

Tires
Filed Aug 30, 200431,300 milesTX

2003 FORD F150. THE CONSUMER HAD A TIRE BLOW OUT WITH BF GOODRICH TIRE EQUIPMENT. *MR THERE WAS A BLOWOUT ON THE PASSENGER RIGHT SIDE REAR. THE CONSUMER REQUESTED REIMBURSED. *SC *JB

Power Train › Driveline › Driveshaft
Filed Aug 22, 200410,000 milesNC

COMPLAINED OF DASHBOARD VIBRATION AT TIME VEHICLE WAS BEING SERVICED. FORD SERVICE TECHNICIAN DETERMINED THAT THE DRIVE SHAFT NEEDED REPLACEMENT. THE DRIVE SHAFT IS BEING REPLACED UNDER WARRANTY AS THE VEHICLE ONLY HAS 16,500 MILES. THE SERVICE TECHNICIAN ALSO ADVISED THAT VEHICLE NEEDED ALIGNMENT. I AM CURIOUS IF THE DRIVE SHAFT PROBLEM AND THE VIBRATION CONTRIBUTED TO THE TIRES BEING OUT OF ALIGNMENT. *JB

Visibility › Power Window Devices and Controls
Filed Aug 19, 200455,000 milesTX

THE CONSUMER FEELS, "THAT THE POSITION OF THE POWER WINDOW SWITCH POSES A SAFETY RISK. A CHILD OR AN ANIMAL CAN ACTIVATE THE SWITCH JUST BY STICKING THEIR HEAD OUT OF THE WINDOW." THE CONSUMER'S DOG WAS ABLE TO ENGAGE THE SWITCH AND ALMOST CRUSHED HIS HEAD IN THE WINDOW. *LA THE WINDOW ON THE DRIVERS SIDE WAS DISCONTINUED IN THE 2003 MODEL. *SC *JB

Steering › Linkages › Tie Rod Assembly
Filed Aug 13, 2004MD

CONSUMER COMPLAINED THAT VEHICLE WAS USING A LOT OF OIL. IT USED A QUART OF OIL EVERY 3000 MILES. VEHICLE HAD NO GREASE FITTINGS ON THE TIE ROD ENDS NOR ON THE STEERING. THIS MADE THEM SQUEAK. SUBSEQUENTLY WITHOUT THE GREASE FITTINGS THESE PARTS WILL DROP OUT . CONSUMER TOOK VEHICLE TO DEALER, AND DEALER TOLD HIM THAT IT WOULD TAKE ABOUT A COUPLE OF HOURS TO REPAIR VEHICLE. BUT WHEN CONSUMER CALLED BACK HE WAS TOLD THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE ON BACK ORDER. IT WOULD TAKE ABOUT 2-3 WEEKS TO GET THEM. CONSUMER INSISTED VEHICLE WAS MAKING A LOT OF NOISE, AND CONSUMER WAS AFRAID SOMETHING WILL HAPPEN.*AK

Tires › Tread/Belt
Filed Jul 20, 20044,003 milesCA

TIRES WERE SHOWING WEAR ON OUTER EDGES AT 4,000 MILES. I ROTATED AT THAT TIME. THEY CONTINUED TO SHOW WEAR. HAD TRUCK ALIGNED AT 12,000 BUT IT REALLY WASN'T OUT OF ALIGNMENT. FORD SAYS THAT IS NORMAL AND WE ARE TURNING TOO MUCH AND THAT IS WHAT IS CAUSING THE WEAR. *JB

Power Train › Axle Assembly
Filed Jul 14, 200450 milesVA

2003 FORD F-150 SUPER CREW, HOWLING/WHINING NOISE FROM REAR DIFFERENTIAL DURING ACCELLERATION. NOISE ONLY OCCURRES BETWEEN THE SPEED OF 40MPH AND 60MPH, MOST NOTICABLE AT 50 MPH.*AK SO FAR DEFECT HAS NOT CAUSED OPERATIONAL FAILURE. PROBLEM HAS BEEN BROUGHT TO ATTENTION OF THE FORD DEALERSHIP WHO SOLD ME THE TRUCK. FIRST ATTEMPT TO REPAIR RESULTED IN NO WORK PERFORMED, NOISE CONSIDERED ACCEPTABLE BY FORD SPECS. SECOND REPAIR ATTEMPT (AFTER WRITING TO DEALERSHIP) RESLULTED IN SERVICE MANAGER DIAGNOSING A RING AND PINION GEAR PROBLEM. THEY REPLACED THE RING AND PINION GEAR 3/30/2004. PROBLEM REOCCURED AFTER 4 WEEKS, ADDITIONAL ATTEMPT TO REPAIR RESULTED IN ORIGINIAL CONCLUSION THAT NOISE WAS ACCEPTABLE PER FORD SPECS. INCONSISTENT PATTERN OF REPAIR WITH PROBLEM STILL EXISTING.

Power Train › Driveline › Differential Unit
Filed Jul 7, 20046,640 milesUT

HOWLING NOISE IN REAR DIFFERENTIAL. REAR DIFFERENTIAL REPLACED TWICE. NOISE CONTINUES. FORD NOW REFUSES TO REPAIR REAR DIFFERENTIAL BECAUSE OF COMPLETE OVERHAUL TWICE. FORD NOW SAYS NOISE IS "CHARACTERISTIC" OF THIS VEHICLE. THIS IS NOT TRUE AS I HAVE DRIVEN OTHER IDENTICAL VEHICLES WITHOUT THE NOISE. NOISE GOES AWAY AFTER REPAIRS ARE MADE FOR ABOUT 6000 MILES. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 6, 200419,100 milesCA

WHILE DRIVING AT 70 MPH AND TRYING TO AVOID A MERGING VEHICLE CONSUMER ATTEMPTED TO SLOW DOWN THE VEHICLE BUT BRAKES WERE NOT RESPONDING PROPERLY. THE BRAKE PEDAL WENT TO THE FLOOR, AND THE EMERGENCY BRAKES WERE EMPLOYED TO STOP THE VEHICLE. THE DEALER HAS POSSESSION OF THE VEHICLE AWAITING AN EXAMINATION. *AK THE SERVICE DEALER DETERMINED THAT THE MASTER CYLINDER FAILED AND CAUSED THE COMPLETE BRAKE FAILURE. *SC

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 2, 200427,000 milesAZ

PINGING NOISE COMING FROM ENGINE, HAVE TAKEN VEHICLE IN TWICE WITH NO RESOLVE. BOUGHT TRUCK NEW IN JAN 03, HAVE 29,000MI ON IT. FIRST THEY REPLACED THE MAF STILL HEARD NOISE, THEN SECOND TRY THEY REPROGRAMED THE COMPUTER. SERVICE MANAGER STATED IT MIGHT BE COMING FROM FUEL INJECTORS. SOUND HEARD ON ACCELERATION AT ALL SPEEDS GREATER UNDER LOAD.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jul 1, 200425,000 milesLA

WHILE DRIVING AT 10 MPH THE CONSUMER FELT A VIBRATION IN THE FRONT END ON THE VEHICLE. THE CONSUMER EXAMINED THE VEHICLE AND FOUND THAT THE LUG NUTS HAD BACKED OFF OF THE SCREWS. THE DEALER CLAIMS NO RESPONSIBILITY FOR THE MALFUNCTION. *NM

Suspension › Rear
Filed Jun 28, 200418,000 milesMO

THE REAR END SUSPENSION IS GOING OUT PER THE DEALERSHIP. VEHICLE MAKES A LOUD HUMMING NOISE AT 50 MPH. ON 2 SEPARATE OCCASIONS, WHILE DRIVING ON THE INTERSTATE ON A SMOOTH SURFACE ROAD, VEHICLE MADE A LOUD CLUNG NOISE THAT FELT LIKE THE SUSPENSION DROPPED. DEALERSHIP HAS SERVICED THE VEHICLE 3 TIMES FOR THIS ISSUE, AND REPLACED THE BEARINGS AND OTHER SUSPENSION COMPONENTS. A FACTORY ENGINEER ALSO INSPECTED VEHICLE FOR THIS PROBLEM AND INDICATED THAT THERE' WAS NO SOLUTION THIS ISSUE, AND TO EXTEND THE WARRANTY. *AK

Power Train › Driveline
Filed Jun 10, 200416,783 milesAK

2003 FORD 150 EXT CAB 4X4 TRUCK WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WITH A LIGHT LOAD. AS THE TRUCK WAS SHIFTED FROM 3RD TO 4TH THE DRIVE LINE BROKEN IN HALF AND BEGAN POUNDING THE UNDERCARRIAGE OF THE VEHICLE DAMAGING THE FUEL TANK AND EXHAUST SYTEM. THE DRIVER CLAIMS THE CLUTCH WAS NON RESPONSIVE AND THERE WAS A STRONG SMELL OF BURNED CLUTCH HAS THE VEHICLE WAS STOPPED. FORD REP IS CLAIMING DAMAGE IS THE RESULT OF ABUSE AND/OR PRIOR DAMAGE TO THE DRIVELINE BASED ON PHOTOGRAPHS SUPPLIED BY DEALERSHIP (THE FORD REP DID NOT PHYSICALLY INSPECT). THE DEALERSHIP HAS NO OPINION OF WHY THE FAILURE OCCURRED AND HAS CLAIMED TO HAVE NEVER SEEN SUCH A FAILURE. I DO NOT FEEL THAT THERE IS DOCUMENTATION TO SUPPORT FORD'S POSITION AND THEY ARE SIMPLY ATTEMPTING TO AVOID A WARRANTY CLAIM. OF EVEN DEEPER CONCERN IS THE POSSIBILITY THAT OTHER F150'S COULD EXPERIANCE THE SAME FAILURE WHICH COULD RESULT IN INJURIES AND/OR LOSS OF LIFE. *AK

Power Train › Automatic Transmission
Filed Jun 5, 200424,000 milesAZ

PURCHASED THE 2003 F-150USED FROM HERTZ RENTAL AT 22,00O MILES. WITHIN 2000 MILES, A GRATING SOUND BEGAN TO OCCUR PERIODICALLY. BASICALLY, AFTER YOU ARE AT A STOP OR COMPLETE A TURN, THE TRUCK WILL MAKE THIS GRINDING SOUND AS YOU ACCELERATE. IT LASTS FOR A SECOND OR SO AND SOUNDS AND FEELS LIKE YOU RAN OVER A CATTLE GUARD. IT DOES IT SOMETIMES AND NOT OTHERS. ALSO, THE TRUCK WILL SOMETIMES DROP ITS IDLE TO 100 WHILE STOPPED AND ALMOST DIE. ALSO THE AIR CONDITIONING MAKES A LOUD GROANING TYPE WHILE WHEN YOU FIRST TURN IT ON. YOU HAVE TO TURN THE TRUCK OFF AND BACK ON TO MAKE IT STOP. IVE HAD THE VEHICLE 3 MONTHS AND ITS BEEN IN THE SHOP 8 TIMES. EACH TIME THEY TELL ME THEY CANT FIND A PROBLEM. I DONT BELEIVE THIS CONSIDERING THERES MANY OTHERS ON HERE WITH THE SAME PROBLEMS. IVE CALLED CUSTOMER ASSITANCE AND THEY JUST SAY GO TO THE DEALER. ITS GOT 30,000 MILES ON IT. MY WARRANTY TIME IS RUNNING OUT. I CANT SELL IT BECAUSE ID HAVE TO TAKE A LOSS ON IT. FORD HAS HUNG ME OUT TO DRY. PLEASE PLEASE HELP. MY WIFE AND I CANNOT AFFORD THIS KIND OF FINANCIAL HIT. I DONT EXPECT A NEW TRUCK, I JUST WANT MY TRUCK FIXED SO I CAN TRUST IT.*AK

Service Brakes, Hydraulic
Filed Jun 4, 200415,000 milesMA

ON 2 SEPARATE OCCASIONS WHEN THE CONSUMER PRESSED THE BRAKE PEDAL IT FAILED TO STOP THE VEHICLE IMMEDIATELY. THE CONSUMER HAD TO PRESS THE BRAKE PEDAL 3 MORE TIMES TO STOP VEHICLE. THE DEALERSHIP INDICATED THAT THIS ALWAYS HAPPENED WHEN THE BRAKE PARTS GET WET. *AK *SC *JB

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 2, 20043,000 milesAZ

I PURCHASED MY FORD F150 ON DECEMBER 29, 2002 FROM SUNRISE FORD IN NORTH HOLLYWOOD, CALIFORNIA. I RETURNED IT IN MARCH 2003 BECAUSE THERE WAS AN ODD CLUNKING, GRINDING AND WHINING SOUND WHEN IT WAS DRIVEN. I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN I TOOK IT BACK ONE MORE TIME IN APRIL OF 2003 AND THEY STILL COULD NOT FIND ANYTHING WRONG. IN MAY 2003, I MOVED TO ARIZONA AND ON MAY 9, 2003 I TOOK IT TO BERGE FORD LOCATED MESA, ARIZONA. THEY TESTED THE VEHICLE AND COULD NOT FIND ANYTHING WRONG. EVEN THOUGH THEY PREVIOUSLY MENTIONED THAT IT COULD BE THE REAR END THAT HAS THE PROBLEM. I TOOK IT IN AGAIN ON SEPTEMBER 17, 2003 TO BERGE FORD AND THEY FOUND SEVERAL ITEMS WRONG WITH THE TRUCK. ALTHOUGH THEY FIXED THE ITEMS LISTED ON THE SERVICE TICKET, THE TRUCK IS NOT FIXED. THIS VEHICLE OBVIOUSLY HAS A PROBLEM. I WOULD NOT WASTE MY TIME LEAVING WORK TO DEAL WITH SUCH ISSUES IF THE ISSUES DID NOT EXIST. IT TOOK FOUR TIMES TO LOCATE A PROBLEM AND IT IS STILL NOT FIXED. I TOOK THE CAR TO BERGE FORD ON MAY 26, 2004 AGAIN. THIS TIME THEY REPLACED THE AIR FLOW VALVE. I AGAIN TOOK THE VEHICLE IN ON JUNE 1, 2004 AND THEY COULDN'T FIND ANYTHING WRONG AGAIN. I BELIEVE THAT THIS VEHICLE IS TRULY A LEMON AND I AM HOPING THAT FORD CAN WORK WITH ME ON THESE ISSUES. I WAS TOLD I DO NOT QUALIFY FOR THE LEMON LAW BECAUSE OF MY MILEAGE, BUT THE PROBLEMS STARTED BEFORE I WAS OVER THE MILEAGE LIMIT. IT IS FRUSTRATING TO DEAL WITH THESE ISSUES FOR OVER A YEAR. IF THERE WERE NOT ANY

Structure › Body
Filed May 31, 2004PA

I PURCHASED A LEFT OVER 2003 FORD F-150 PICKUP TRUCK AT CONDIT FORD IN NEWTON, NEW JERSEY. I PICKED UP THE VEHICLE ON FRIDAY EVENING MAY 28, 2004 ON SUNDAY MORNING AT 8:00 WHEN I BENT DOWN TO PICK UP A PIECE OF PAPER IN MY DRIVEWAY I NOTICED THAT THE UNDER SIDE OF THE REAR BUMPER IS RUSTED FROM SEVERAL SCRATCHES, I WALKED AROUND THE TRUCK AND NOTICED SEVERAL PAINT AND BODY DEFECTS AS FOLLOWS: REAR BUMPER HAS SEVERAL SCRATCHES AND RUST, TOW HOOK IS RUSTED, THE LEFT REAR FENDER HAS CRACKED/RIPPLED FIBERGLASS IN THE SECTION THAT IS NEAR THE BUMPER, THE LEFT DOOR HAS RAISED PAINT BLEMISH AND DENT, THE RIGHT DOOR ON THE INSIDE BY THE DOOR LATCH IS MISSING PAINT, THE RIGHT REAR CAB DOOR IS DEFECTIVE - IT BOWS OUT ON THE BOTTOM OF THE DOOR. WHEN I CALLED THE DEALERSHIP THE SALES MANAGER STATED THAT I MUST HAVE CAUSED THE DAMAGE. I MENTIONED THAT WHO CRAWLS UNDER A NEW TRUCK TO SEE IF THE BUMPER IS DAMAGED AND RUSTED AND THAT WITH AN ALL WHITE TRUCK IT IS MORE DIFFICULT TO IMMEDIATELY DETECT DAMAGES. AND THAT WHEN A CONSUMER BUYS A NEW VEHICLE IT IS EXPECTED THAT THE NEW VEHICLE IS NEW AND NOT DAMAGED. *AK

Seat Belts › Rear/Other
Filed May 29, 2004500 milesMI

I HAVE BEEN HAVING A PROBLEM WITH REAR-SEAT SEATBELT EXTENDERS. THE EXTENDER PROVIDED BY OUR DEALER IS NUMBER F58Z-16611C22-A. THE PROBLEM IS THAT THE RECEPTACLE ON THE EXTENDER WILL NOT LATCH ONTO THE SEAT BELT UNLESS THE EXTENDER RECEPTACLE IS AT ROOM TEMPERATURE OR ABOVE. WE HAVE BEEN TRYING TO GET THIS PROBLEM RESOLVED FOR SEVERAL MONTHS. THE PARTS AND SERVICE FOLKS AT FRIENDLY FORD OF MONROE, MICHIGAN CLAIM THAT NOTHING CAN BE DONE ABOUT IT BECAUSE, ACCORDING TO FORD MOTOR COMPANY, THERE IS NO OTHER EXTENDER AVAILABLE. THEY HAVE REORDERED THE EXTENDERS SEVERAL TIMES, THINKING THAT MAYBE THEY WERE DEFECTIVE, BUT WE STILL HAVE THE PROBLEM. WE HAVE TO WARM UP THE EXTENDERS IN ORDER TO GET THEM TO WORK, AND EVEN THEN THEY WILL NOT LATCH 100 PERCENT OF THE TIME. I HAVE ALSO CONTACTED THE FORD MOTOR COMPANY AND THEY HAVE ALSO TOLD ME THAT NOTHING CAN BE DONE. *LA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford F-150 → · Every F-150 year → · How the figures are calculated →