FORD'S REDESIGN OF THE BACKSEATS TO NOW INCLUDE HEADRESTS SEEMS TO POINT OUT THE LACK OF ADEQUATE SAFETY TO REAR PASSENGERS I EARLIER SUPERCREW PICKUPS.
2001 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
A GOLF CART BUMPED THE VEHICLE WHILE IT WAS PARKED, THE VEHICLE ROLLED APPROXIMATELY 15 FEET AND CAME TO A REST AGAINST A FENCE, THE DEALER STATED THIS WAS IMPOSSIBLE, HOWEVER IT DID HAPPEN, THE DEALERSHIP WAS SUPPOSED TO GET BACK WITH THE CONSUMER BUT HAVE NOT. *SLC
WHEN DRIVING UNDER DAMP OR WET CONDITIONS BRAKES GO OUT. THIS HAS CAUSED CONSUMER TOO RUN IT INTO BACK OF A BUS. DEALER HAS BEEN CONTACTED.*AK
REAR SEAT DO NOT HAVE HEADREST AND ARE VERY CLOSE TO THE REAR WINDOW. A SUDDEN STOP WILL CAUSE THE REAR PASSENGERS TO HIT THERE HEAD ON THE REAR WINDOW. I PURCHASED MY CAR IN NOVERMBER AND NEVER WAS OFFERED THE OPTION OF GETTING A HEADREST OPTION WHICH I WOULD HAVE PURCHASE.
WHILE TRVELING AT 35-40 MPH AND AS A RESULT OF AN ACCIDENT AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
I TOOK MY 2001 F150 TRUCK IN FOR SERVICE AND I WAS TOLD THE FUEL PUMP NEEDED TO BE REPLACED THE NEXT CALL I GOT WAS TO TELL ME MY TRUCK HAD CAUGHT ON FIRE DURING THE TEST DRIVE AND BURNT TO THE GROUND NEITHER AC COLLINS FORD OR FORD MOTOR COMPANY WILL CLAIM RESPONSIBILITY FOR THIS THEY BOTH SAY IT WAS NOT THEIR FAULT BUT FORD NEVER SENT AN INSPECTOR. *AK
WINDSHIELD HAS FILM ON OUTSIDE OF GLASS WHEN WIPER BLADES ARE TURNED ON WHEN IT IS RAINING. WINDSHIELD HAS BEEN CLEANED , REPLACED, CLEANED AGAIN. WIPER BLADES HAVE BEEN REPLACED. HAS BEEN TAKEN BACK TO DEALER SEVERAL TIMES . PROBLEM STILL IS NOT SOLVED. FORD REP LOOKED AT THIS TRUCK AND 5 MORE ON THE DEALER LOT . ALL TRUCKS HAD THE SAME PROBLEM. PLEASE CONTACT US AND WE CAN DICUSS THIS IN FURTHER DETAIL. *AK
SINCE PURCHASE OF VEHICLE CONSUMER NOTICED VIBRATION. FOUND OUT THAT DRIVELINE WAS TOO LONG, SHOULD BE IN 2 PIECES, ALSO, WAS TOO CLOSE TO FUEL TANK. DESIGN FLAW, DEALER COULD NOT DO ANYTHING ABOUT THIS. *AK
GAS PEDAL STICKS BEFORE INITIAL STARTING OF VEHICLE IN COLD WEATHER 18 DEGREES AND BELOW. *AK
FORD HAS ADDED HEAD RESTRAINTS IN THE MIDDLE OF A MODEL YEAR. IF THEY BELEIVE THERE IS A SAFETY NEED FOR THESE THEY SHOULD BE OFFERED TO OWNERS WHO PURCHASED VEHICLES IN THE SAME YEAR. *AK
MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. FORD HAS RECOGNIZED THIS DEFICIENCY AND HAS RE-DESIGNED BOTH FRONT AND REAR SEATS MID-YEAR TO PROVIDE BETTER PROTECTION. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH.
NO HEADRESTS IN REAR SEAT AREA. SAFETY ISSUE!!!.*AK
2001 FORD F150 SUPERCREW PURCHASED IN MARCH 2000 DOES NOT INCLUDE HEADRESTS ON THE REAR SEATS (60/40 SPLIT BENCH). TWO PASSENGERS TRAVELING IN MY BACK SEAT AND WEARING THEIR SEAT BELTS VIOLENTLY STRUCK THEIR HEADS AGAINST THE REAR WINDOW DURING A SUDDEN STOP. FORD HAS INSTALLED REAR HEADRESTS HALFWAY THROUGH THIS MODEL YEAR. I FEEL A RECALL IS WARRANTED. *AK
MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS.
VEHICLE WAS INCLUDED IN A FRONTAL COLLISION AT 40MPH, AND AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. *AK
I HAVE A CONCERN REGARDING THE LACK OF REAR PASSENGER HEAD RESTRAINT. IN THE EVENT OF A COLLISION THERE ARE NO PROVISIONS TO PREVENT THE REAR PASSENGER'S HEAD FROM IMPACTING THE REAR GLASS. THE MANUFACTURER KNOWS THIS IS A PROBLEM AS EVIDENCE IN A MID YEAR CHANGE TO INCLUDE HEAD RESTRAINTS FOR THE REAR PASSENGERS.*AK
MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. IF THIS IS NOT A SAFETY CONCERN, WHY HAS FORD MADE THE CHANGE IN THE MIDDLE OF A MODEL YEAR? WHY ARE THEY KEEPING QUITE ABOUT IT? I VERY CONCERNED SINCE THE REASON I BOUGHT THE TRUCK WAS I NEEDED A WAY TO CARRY FRIENDS, FAMILY, AND BUSINESS ASSOCIATES AS WELL AS CARGO. NOW I HAVE TO WORRY THAT IN A FRONT OR REAR IMPACT COLLISION PASSENGERS IN THE BACK SEAT WOULD MOST LIKELY PUT THEIR HEADS THROUGH THE REAR WINDOW.
2001 FORD SUPERCREW PICKUP TRUCKS LACK REAR SEAT HEAD REST/RETRAINTS. LETS FIX THIS BEFORE WE HAVE ANOTHER TIRE FIASCO. *AK
THIS VEHICLE HAS A REAR SEAT THAT DOES NOT HAVE HEAD RESTS TO PROTECT REAR SEAT PASSENGERS FROM STRIKING THEIR HEADS ON THE REAR WINDOW IN A CRASH. I UNDERSTAND THAT FORD HAS REDESIGNED THE SEAT TO INCLUDE HEAD RESTS. THIS IS A SAFETY ISSUE, AND I FEEL THAT FORD SHOULD CONSIDER MODIFYING THE SEATS OF FIRST GENERATION 2001 SUPERCREW MODELS.
NEWER 2001 MODELS NOW HAVE REAR SEAT HEAD PROTECTION, WOULD LIKE TO SEE THE SAME SAFETY EQUALITY. *AK
THE EARLY 2001 MODEL F150 SUPERCREW PICKUPS CAME WITH A LACK OF HEADREST FOR THE REAR SEATS. I HAVE CARRIED PASSENGERS IN THE BACK SEATS AND THEY ALL HAVE EXPRESSED THE CONCERN THAT THEIR HEADS REST AGAINST THE REAR WINDOW. IN THE CASE OF AN ACCIDENT, THEIR HEADS WOULD HIT THE REAR WINDOW AND COULD CAUSE SERIOUS INJURY. THE NEWER MODEL 2001 SUPERCREW PICKUPS HAVE THE REAR HEAD RESTRAINTS IN PLACE. *AK
BACK SEAT DOES NOT HAVE HEAD RESTS TO KEEP PASSENGER HEAD FROM IMPACTING REAR WINDOW AND BODY DURING REAR END COLLISION. *AK
MY PREVIOUS CREW CAB FORD PICK UP, A 1996 MODEL, HAS REAR SEAT HEAD RESTRAINTS. AFTER PURCHASING THIS NEW FORD CREW CAB PICK UP, AN 2001 MODEL, I NOTICED NO HEAD RESTRAINTS FOR REAR PASSENGERS AND AM VERY CONCERNED A FAMILY MEMBER OR FRIEND HEAD WILL SMASH REAR GLASS IN AN ACCIDENT. PLEASE HELP AS I KNOW THE REAR WINDOW IS INCHES FROM REAR PASSENGERS HEADS AND IF I AM REAR ENDED THE REAR PASSENGERS HEADS WILL BE SMASHED INTO THE REAR WINDOW. WHY HAS FORD NOT SUPPLIED REAR HEAD RESTRAINTS ON THIS TRUCK WHEN THEY DID ON THE OTHER? PLEASE HELP!
NO REAR SEAT HEADREST, REAR PASSENGERS HEADS HIT REAR WINDOW
REAR SEATS IN THE SUPRECREW MODEL PURCHASED DO NOT HAVE HEADRESTS. AS A RESULT ANY MINOR INVOLVEMENT IN AN ACCIDENT WITH PEOPLE IN THE REAR SEATS WILL RESULT IN INJURY TO PASSENGERS IN THOSE SEATS. SAME MODEL YEAR TRUCKS PRODUCED RECENTLY AFTER MINE WAS PURCHASED HAVE THE HEADRESTS INSTALLED. *AK
THE REAR SEAT IN MY 40/60 SPLIT SEAT HAVE NO HEAD RESTRAINT. A REAR END CRASH WOULD LET THE REAR PASSENGERS HEAD HIT THE REAR WINDOW. FOR NOW PUTS A SEAT WITH HEAD RESTRAINTS IN THE NEW VEHICLES. THEY SHOULD RECALL THE OLDER 2001 SUPERCREWS AND PUT IN THE NEW SEATS.
MY COMPLAINT IS WITH THE REAR SEAT HEADRESTS OR LACK OF. MY 2001 DOES NOT HAVE HEADRESTS. SINCE THEN FORD HAS ADDED AS STANDARD EQUIPMENT REAR SEAT HEADRESTS. I AM CONCERNED ABOUT THE SAFETY OF THE REAR SEAT PASSENGERS. IF FORD FELT THAT THEY WERE NECCESARY ON NEWER 2001S PERHAPS IT IS NECCESARY ON MINE ALSO. I WOULD LIKE FORD TO TELL ME WHY THEY MADE THIS CHANGE MID YEAR IF NOT FOR SAFETY REASONS. *AK
I RECENTLY PURCHASED THIS VEHICLE AND I AM VERY CONCERNED THAT REAR PASSENGERS HAVE NO PROTECTION TO PREVENT THEIR HEADS FROM HITTING THE REAR WINDOW OF THE TRUCK IN THE EVENT OF A SUDDEN STOP OR COLLISION. THE REAR SEATS HAVE NO HEAD RESTS AND THIS IS A FULL 4-DOOR VEHICLE. I ALSO HAVE NOTICED THAT FORD IS NOW EQUIPPING NEWER VEHICLES OF THE SAME MODEL YEAR WITH REAR SEAT HEAD RESTS. THIS IMPLIES THAT FORD APPARENTLY ACKNOWLEDGES THAT A SIGNIFICANT SAFETY HAZARD EXISTS SINCE THEY CHOSE TO REDESIGN THE REAR SEAT WITHIN A SINGLE MODEL YEAR. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND FEEL THAT IT SHOULD BE RETROFITTED WITH THE NEW REAR SEAT HEAD RESTS AT NO COST. *AK
WHILE DRIVING AT 55MPH ON HIGHWAY VEHICLE WAS IN AN ACCIDENT, AND AIR BAGS DID NOT DEPLOY. VEHICLE WAS FIRST HIT IN FRONT LEFT CORNER . AFTER VEHICLE LOST CONTROL, IT HIT SIDEWALL ON HIGHWAY HEAD- ON. VEHICLE WAS CONSIDERD A TOTAL LOSS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THERE ARE NO HEADRESTS FOR THE BACK SEATS. IN THE EVENT OF AN ACCIDENT, THE REAR PASSANGERS COULD SUFFER MAJOR HEAD INJURIES. *AK
REAR SEATS OF THIS VEHICLE HAVE NO HEADRESTS. THIS IS A POTENTIAL SERIOUS SAFETY ISSUE. FORD HAS ADDRESED THIS WITH THEIR LATEST UPDATE OF THIS MODEL BY INCLUDING REAR SEAT HEADRESTS. HOWEVER, FOR BUYERS SUCH MYSELF WHO PURCHASED BEFORE THIS CHANGE, THE LACK OF HEADRESTS IS A SERIOUS SAFETY CONCERN!!! FORD SHOULD RECALL AND REPLACE! *AK
ORIGINAL TIRES ON A FORD, F150, 2000. SIDEWALLS ARE TOO CLOSE TO GROUND, AND CONSUMER HAS PUNCHED 3 HOLES IN TIRES BECAUSE OF THIS PROBLEM. CONSUMER FEELS TRUCK IS TOO HEAVY FOR THE GOODYEAR WRANGLER TIRES. P26570R17. *AK *SLC
"MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CAPTAIN'S CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS." *AK
PURCHASED TRUCK NEW ON 11/20/00. REAR SEAT HAS NO HEAD REST, WHICH WILL CAUSE SOME SERIOUS HEAD INJURIES IN AN ACCIDENT. DID NOT REALIZE THE SEAT HAD NO HEADREST UNTIL AFTER THE PURCHASE. TALKING TO OTHER OWNERS, I HAVE LEARNED THAT FORD MOTOR COMPANY IS NOW INSTALLING SEATS WITH HEADREST. IF THIS WAS NOT A SAFETY ISSUE, WHY WOULD FORD MOTOR COMPANY REDESIGN THE REAR SEAT AT MID YEAR.I UNDERSTAND THAT FORD IS NOT DOING ANYTHING WHEN CUSTOMERS CALL THEM, HAD I KNOWN THAT THEY WERE INSTALLING A REDESIGNED SEAT WITH HEADREST IN THE NEWER TRUCKS OFF THE ASSY. LINE, I WOULD HAVE WAITED TO MAKE MY PURCHASE.
I ORDERED MY F-150 SUPERCREW IN AUGUST 2000. THE TRUCK WAS BUILT IN LATE SEPTEMBER AND I TOOK DELIVERY IN THE FIRST WEEK OF OCTOBER 2000. ALTHOUGH MY TRUCK WAS SOLD AS A 2001 MODEL, FORD HAS SUBSEQUENTLY MADE TWO CRITICAL SAFETY MODIFICATIONS IN THE 2001 SUPERCREWS THAT WERE PRODUCED AFTER MY BUILD DATE. THE "LATEST" 2001 MODEL INCLUDES REAR SEAT HEADRESTS AND CHILD SEAT ANCHORS IN THE REAR SEATS. AS NOTED IN MY REPORT, I WAS RECENTLY DRIVING IN THE CITY AT APPROXIMATELY 25 MPH WHEN I WAS FORCED TO MAKE A PANIC STOP. MY WIFE, WHO WAS RIDING IN THE MIDDLE OF THE REAR SEAT (TWO-POINT SEAT BELT), WAS INITIALLY PUSHED FORWARD BY THE FORCE OF THE BRAKING THEN HIT HER HEAD ON THE REAR WINDOW UPON RECOIL. FORTUNATELY, SHE SUFFERED NO INJURIES. AT THE SAME TIME, MY 3 YEAR-OLD DAUGHTER (SITTING IN A PROPERLY INSTALLED, DOUBLE SHOULDER HARNESS CHILD SEAT) WAS ALSO PUSHED FORWARD AND BACK BY THE FORCE OF THE STOP. DESPITE THE FACT THAT SHE WAS WELL SECURED IN THE SEAT, THE FORWARD AND BACK MOTION WAS INTENSIFIED BY THE LACK OF A CHILD SEAT ANCHOR. IN MY OPINION, FORD'S RECOGNITION OF THESE SAFETY "DEFECTS" IS CLEARLY DEMONSTRATED IN THE MODIFICATIONS THAT WERE MADE TO TRUCKS PRODUCED AFTER NOVEMBER 2000. I ALSO BELIEVE THAT GIVEN THE POTENTIAL FOR SERIOUS INJURY AS A RESULT OF THESE SAFETY DEFECTS, ALL 2001 SUPERCREWS PRODUCED PRIOR TO THE MODIFICATION DATE SHOULD BE RECALLED FOR RETROFITTING. *AK
MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE FRONT, OR REAR, 60/40 SPLIT BENCH SEATS. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN, OF HAVING NO FRONT OR REAR HEAD RESTRAINTS, AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS IN EARLY PRODUCTION VEHICLES. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEATS FROM THE NEWLY DESIGNED MODEL'S. I INQUIRED AS TO WHY THE SEAT DESIGN WAS CHANGED, AND WAS TOLD THAT ALL AUTOMOTIVE MANUFACTURERS INSTITUTE RUNNING CHANGES DURING CURRENT MODEL PRODUCTION IN THE NAME OF PRODUCT IMPROVEMENT. PERSONALLY, I FEEL THAT THE CHANGE WAS MADE TO CORRECT A POTENTIALLY DANGEROUS SITUATION THAT THE MANUFACTURER WAS AWARE OF ALL ALONG. I WONDER IF THESE SAME PEOPLE WOULD LET THEIR FAMILIES RIDE IN A VEHICLE WITH THE "OLD" STYLE SEATS???
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
LACK OF HEADRESTS IS A SAFETY CONCERN. REAR OCCUPANTS PUT IN DANGER. MFR HAS SINCE REVISED DESIGN TO ADD THEM IN NEWER MODELS. *AK
REAR PASSENGER SEATS IN MY F150 SUPERCREW HAS NO HEAD PROTECTION FOR MY PASSENGERS. PASSENGERS HEAD ARE NOT PROTECTED DURING SUDDEN STOPS OR WRECKS. I WAS FORCED TO BREAK SUDDENLY TO AVOID AN ACCIDENT. MY REAR PASSENGERS HEAD SMACKED THE REAR WINDOW CAUSING ONE PERSON MINOR HEAD INJURY. I DON'T UNDERSTAND HOW FORD IS ALLOWED TO PRODUCE SUCH A SAFETY HAZARD TO ITS PASSENGERS. I WOULD LIKE FORD TO PROVIDE REAR SEAT HEAD RESTS TO PROTECT REAR PASSENGERS IN THE EVENT OF CRASH OR SUDDEN STOP. SMALL PICKUP ARE REQUIRED TO HAVE HEAD REST WHEN THE RIDERS HEAD REST CLOSE TO THE REAR WINDOWS. THIS IS A 2001 TRUCK WITH MAJOR DEFECT THAT COULD POSE SERIOUS INJURY TO PASSENGERS.
NO REAR SEAT HEADREST TO PROTECT REAR PASSENGERS IN ACCIDENT. FORD HAS RE-DESIGNED SEATS MID YEAR TO ADDRESS THIS ISSUE. MY VEHICLE IS 2 MONTHS OLD AND I DID NOT GET THE PROPER SEATS.
HEAD RESTS HAVE BEEN INSTALLED ON NEWER MODELS OF THE SAME, I FEEL THAT FORD SHOULD RECALL MY TRUCK AND OTHERS OF THE SAME YEAR (2001) AND UPDATE OUR REAR SEATS TO HAVE HEADRESTS. I BELEIVE THAT THE HEADREST WERE INSTALLED BY FORD FOR THE PREVENTION OF A PASSENGER'S HEAD BE PUT THRU THE REAR WINDOW. THIS IS DEFINITLEY A PROBLEM THAT FORD SAW COMING AND DECIDED TO INCLUDE THE HEADREST ON THE NEWER VERSION OF THE SAME YEAR FOR PRECAUTION..THIS TO ME SHOULD BE A RECALL BY FORD TO REPLACE MY PRESENT REAR SEAT WIHOUT HEADRESTS, WITH ONE THAT HAS THEM. THANK YOU. *AK
MY EARLY BUILT F150 SUPERCREW DID NOT COME WITH REAR SEAT HEADRESTS. IT HAS COME TO MY ATTENTION THAT THE NEWER SUPERCREWS DO COME WITH HEADRESTS. AS WE ALL KNOW, HEADRESTS ARE EXTREMELY IMPORTANT IN CRASHES TO PREVENT INJURIES, AND I THINK FORD HAS REALIZED THAT IN THE SUPERCREWS, SO THEY PUT THEM IN THE NEWER ONES. I BELIEVE FORD SHOULD HAVE THE RESPONSIBILTY TO REPLACE THE SEATS OF ALL SUPERCREWS THAT DID NOT COME WITH THE REAR HEAD RESTS. *AK
THE 2001 FORD SUPERCREW PICKUP TRUCK WITH 4 FULLSIZE DOORS DESIGNED TO SEAT 3 FULL SIZE ADULTS IN THE REAR. THIS TRUCK DOES NOT HAVE HEAD RESTRAINTS FOR THE REAR SEATS.LATER MADE TRUCKS OF THIS SAME 2001 MODEL YEAR AND STYLE HAVE BEEN REDESIGNED TO INCLUDE REAR SEAT HEAD RESTRAINTS. AND ALSO HAVE REDESIGNED FRONT SEAT HEAD RESTRAINTS. FORD MOTOR COMPANY HAS MADE CHANGES IN ITS LATER MANUFACTURED VEHICLES CONCERNING THIS SAFETY ISSUE. BUT WHEN YOU CONTACT FORD CUSTOMER SERVICE THEY ADVISE THEY WILL NOT REPLACE THESE FRONT AND BACK SEAT ASSEMBLIES,IGNORING OWNERS OF VEHICLES WITH THIS SAFETY CONCERN. I BELIEVE FORD SHOULD RECALL THE VEHICLE AND CORRECT AN UNDER DESIGNED SAFETY ISSUE THAT HAS BEEN CORRECTED BUY LATER MANUFACTURED VEHICLES. THANK YOU. *AK
REAR SEATS DO NOT HAVE HEADRESTS OR ANY TYPE OF HEAD SUPPORT. THE REAR WINDOW GLASS IS IMMEDIATELY BEHIND THE SEATS. REAR SEAT PASSENGERS CAN HIT THEIR HEADS ON THE REAR WINDOW. FORD HAS ADDED HEADRESTS TO CURRENT PRODUCTION VEHICLES SO THEY OBVIOUSLY AGREE WITH THIS MAJOR SAFETY CONCERN. I FEEL FORD SHOULD RECALL ALL 2001 F150 SUPERCREWS AND CHANGE THE REAR SEAT TO THE CURRENT SEAT THEY ARE NOW USING.
MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CAPTAIN'S CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS. *AK
REAR SEATS ARE UNSAFE WITHOUT HEADREAST. *AK
TRUCK NEEDS REAR HEADRESTS. ALREADY CAUSED INJURY UPON HARD BRAKING. *AK
N O SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford F-150 → · Every F-150 year → · How the figures are calculated →