Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. i took the vehicle to a ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very unsafe to drive . . While calling the dealership back that did the recall work they refused to take responsibility . i then put in a repair order through ford and they denied repairs for the recall mishap . I am being stuck with a $3500 bill for a recall that was installed improper.
2021 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
Tiny specks in the windshield between laminate decreases visibility when in sunlight
The sunroof shade cover has become unattached to the rollers on the sunroof track. This causes sagging of the sunroof sunshade, and limits visibility while driving.
The vehicle has an ongoing oil leak originating from the engine/drivetrain area. The affected components include the intermediate shaft and related seals, which are subject to Ford technical service bulletins, and potentially the plastic engine oil pan and its sealing surfaces. The vehicle is currently operable and remains available for inspection upon request. he vehicle is actively leaking engine oil at approximately one drop per day. Oil leakage presents a safety risk due to the potential for oil contacting hot engine or exhaust components, reduced lubrication if the condition worsens, and the possibility of oil dripping onto road surfaces, which could reduce traction for other motorists. The condition has not caused an accident to date, but it presents an ongoing safety concern. Yes. A Ford dealership identified and documented oil leakage during a scheduled service visit in November. In addition, the dealership acknowledged known issues with the affected components and confirmed that the vehicle continues to exhibit oil leakage. The manufacturer has declined repair outside of warranty. The vehicle has been inspected by an authorized Ford dealership on multiple occasions. Ford Motor Company executive customer care reviewed the case and documented a decision to decline repair based on warranty status. The vehicle has not been inspected by police or insurance representatives. No warning lamps or messages were present prior to the discovery of the oil leak. The condition was
On [XXX], we sent a 2021 Ford Interceptor to J.C. Lewis Ford located at 309 W. Oglethorpe Hwy, Hinesville, Georgia 31313 for a recall under 23S55. The recall is a safety issue related to a rear axle bolt and the possibility the bolt can fracture. We had the recall done and returned the vehicle to service. On or about [XXX], our fleet manager was called to the Liberty County Jail because this vehicle was making a loud noise from the rear end. Our fleet manager had the vehicle towed to the county shop where it was inspected. They concluded the vehicle would need to be towed to Ford for repair since the rear axle bolt fractured, the exact issue that was addressed under the recall. A few days later, we were notified that the dealer was refusing to pay for the repair since they had already done the recall. I contacted Ford Customer Service, case number [XXX], to try and resolve the issue. After going back and forth, I received notification on February 3, 2026, that financial assistance has been denied and that this concern is caused by how the vehicle was / is used over and form of manufacturer defect or previously completed recall. The vehicle is a police interceptor purchased for use as a patrol vehicle for the Liberty County Sheriff's Office located in Hinesville, Georgia. The vehicle is assigned to our civil division and the operator serves evictions and civil documents. The vehicle is not used for patrol but even if it had been, that's the intended purpose of the vehicle when
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband, who was an independent mechanic, used a diagnostic machine to diagnose the vehicle and discovered a failure with the emissions system. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The drivers side door latch mechanism malfunctions and causes the door to unlatch or does not allow the door to latch. This is a safety hazard. I know two other ford owners with vehicles after 2021 that is having this same issue. This calls for a recall!
Sun roof fabric/covering came off tracks and is now sagging. Many forums on this issue. When driving if windows are down, the fabric flaps in the wind and sounds like it will fly off. I no longer drive with the windows down. If it continues to sag, could obstruct rear view.
I was informed by the dealership that the engine issue with my 2021 Ford Explorer is the same issue for which a recall was issued. However, because my vehicle’s VIN was not included in the recall, I was required to pay for the engine replacement. I attempted to work with the dealership to have them coordinate with the manufacturer, but they declined to do so. I then contacted the manufacturer directly to file a complaint and request a review of the issue. I was advised that there was nothing they could do because my VIN is not listed under the recall. I am requesting that the manufacturer investigate this matter further and reimburse me for the repair costs if it is determined that the issue is applicable to my vehicle.
LED low beam headlight failures. Our 1st headlight failure occurred in January 2025 at 51,248 miles (Passengers Side), our 2nd failure occurred in December 2025 at 64,356 miles (Drivers Side). My claim is Ford decided to embrace LED technology with out properly performance testing it. LED headlights are new on the explorer platform since 2020, the platinum & ST trims are the only ones that utilizes LED's to my knowledge. The design intent was life of car which clearly is not occurring. Ford should have completed more testing and/or designed a serviceable headlight for all internal components. The cost of these lights is astronomical ($1600 a pop w/o labor or diagnosis fee). As reference we also own a 2006 Audi S4 & a 2012 F150 XLT. The Audi has ~170K miles on it and the F150 has ~130k miles on it. Both have the original headlights and bulbs within them. Both older technology and both still working as intended. The headlights in the 2021 car BOTH failed in terms of the low Beam LED components failing in under 4 years. Seems to be a common issue in over 50% of 6th Generation Platinum trim level explores on the market. Numerous others have experience similar issues. Asking for a recall for these. Again only on Platinum & ST trims so not nearly as many at the average XLT level trims.
While applying brakes coming to a stop light, the vehicle gave a message stating service brakes. The brakes still felt normal. Then after a few minutes, the brakes felt like they suddenly stopped working and then the rear tires started locking up and releasing. The frong brakes felt like they were not working at all. Stopping distance approximately tripled and not really any way to adjust braking pressure. Releasing the pedal would give a 2ish second delay before the brakes would reapply upon hitting the pedal again, and withing 1 second would lock up the rear brakes again, starting the cycle over again. Took approximately 3 applications to fully stop in a safe manner. Luckily I was already driving slow due to the warning and was able stop before hitting the car in front. Was driving approximately 30 mph when this happened. Under normal circumstances and driving distances this would have not been possible. The car was taken to the Ford. They determined there was internal failure in the Electronic Brake Booster. The fix was to replace the full assembly (EBB, ABS, etc), and flush the brake fluid. Along with diagnostics of the issue, the cost was $4,100.87 to fix. Since replacing the EBB assembly, the problem has gone away. There were no other indictions of an issue before this happened. I know other Explorer years, and other models that use this same component have been recalled for similar issues as well, and think there is a issue with this module as well.
2024 - 19k miles. Both rear shocks were leaking. Dealer replaced both at no charge. 2025 - 30k rear shock shows signs of leaking. Dealer states no leak. 2025 - 32k Tire shop says shock is leaking. I told them the dealer said it was not. they took pictures. 2025 - Arrive at dealer (2nd time same issue) Dealer states no warranty because I did not pay for replacements. They stated had I payed for replacements I would have a 2 year warranty. Since it's been over a year I have to pay for it. Left dealer called Ford and filed a complaint. Case # XXX-XXX or XXX? Under 40k miles and going on 3 sets of shocks. Online forums readily show this is a known problem that Ford will not acknowledge. Furthermore their warranty of 1 year vs 2 based on payment or warranty replacement should be illegal! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Police car started to run rough at low speed. Stalled in middle of road. Scanned codes and code for Catalytic converter showed up along with misfires from numerous cylinders. Brought to dealer and was told needed plugs and a wire. Vehicle was returned and the same issue occurred. Fixed again. Picked up and once again the same issue started. Turned around and brought it back to dealer. The mechanic stated he never checked the catalytic converter as he was never told it had a code for the converter being bad. Two weeks later I am informed that Cylinder 5 is bad. No compression. Two issues. Ford upped the warranty on the catalytic converters because of this common problem. The tech sheet shows that a bad cat will cause misfires, but never checked. Second issue is the recall 24s55 was for fords with a 3.o liter engine, built in Chicago, between the dates of 7/21 and 10/21. My vehicle was built in Chicago on 9/21 and has a 3.0 liter engine. I also received the post card regarding the recall and we had brought it t o the dealer. 24s55 states the valve could cause engine failure. Well now I have a bad engine. Ford says no recall even though prior Chief brought to dealer after receiving postcard for recall.
Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable. Vehicle had previously had the recall work done for this exact issue prior to any issues/damage. Dealership is repairing the vehicle under warranty, but made sure to tell us that this is a known issue and the only true way to “fix” the issue is to install an aftermarket brace (at our cost).
When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, warning lights flashed on cluster. Manually moved vehicle to side of road and checked under SUV to see rear axle was at a unusual angle and later discovered rear axle bolt on road. Vehicle was towed to dealership, which originally completed recall repair in July of this year, for this known issue. Repairs have been completed after 2 weeks, and was informed by dealership it was roughly 6 thousand in damages.
The fabric from the moonroof has come loose on the sides and blocks rear visibility if open. This is apparently an issue with many vehicles.
The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V675000 (Power Train); however, the repair failed to prevent a failure shortly after the vehicle was serviced. The contact stated that after shifting from reverse(R) to drive(D), there was an abnormal grinding sound coming from the vehicle before the vehicle lost automotive power. The vehicle was towed back to another local dealer, Sutton Ford (21315 Central Ave, Matteson, IL 60443); where it was diagnosed with a fractured rear axle bolt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Adaptive Headlamps keep going out causing a safety issue.
The sliding roof mechanism for the sunroof failed and droops into the backseat impairing vision. This can be triggered accidentally while driving causing zero rear visibility. This is part of the sun roof that is the shade keeping the sun out of the car. With extremely little use on my 2021 ford explorer this mechanism has failed causing this dangerous malfunction. I found may posts in Facebook describing this same issue. [XXX] There’s just one example of many people having this issue. There’s component was taken to the Ford dealership where I was provided a verbal quote of more than $4,000 to fix, which is not feasible. There were no warning signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford Explorer. The contact stated that the VIN was included in NHTSA Campaign Number: 24V598000 (Engine). The local dealer was contacted and declined to complete the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.
Sunshade is sagging. For the 2nd time.
Panaromic sunroof blind became lose and is sagging, causing an unsafe driving experience, making it difficult to see out rear view mirrors.
My explorer is only 4 years old and it suddenly suffered catastrophic engine failure due to low engine oil. The engine started knokcing and clattering BEFORE any warning lights came on the dash. This could also be due to premature bearing failure which is common in the 3.0 ecboost engines.
The sunroof sunshade snapped a clip off and now hangs down blocking the rear view. It is impossible to see out the back window. I have read on multiple sites that this is happening to many of these SUVs and it's an extremely expensive and difficult fix. It's very dangerous and I won't even let my girlfriend drive it anymore.
Vehicle low beam headlights went out all of the sudden. Would not come back on after car was turned off and restarted. Drove home with high beams on. Next day, just the driver side low beam came back on. Took to dealer, they reprogrammed and headlights worked for three days, then went passenger low beam went out again. Took back to dealer and now they are telling me both headlamp control modules on both sides need replacing. The cost is very expensive and I am doubting this is the problem. This is a safety issue and I am reading blogs and the Platinum version of the Explorer seem to have issues. This could cause an accident and Ford could be liable. This issue needs to be looked at, as this should not be an issue for a car with 50K miles on it.
SUNROOF SHADE HAS FALLEN OFF TRACKS WHILE DRIVING
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle jerked aggressively, and the engine idled roughly. No warning lights were illuminated. The vehicle was towed to the contact's residence. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train). The contact inquired if the failure was the result of the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,954.
Dashboard not attached to frame. Clips intended to attach dashboard to frame are defective (cracked in half). Air bags may be affected (either won't deploy or will deploy on their own). Service Dept. at Ford dealership says this is the first case they've seen and repairing it would cost $$$. This vehicle has been regularly maintained and has 0 history of accidents. It is unknown if this defect has existed from the date the car was purchase(or earlier).
My vehicle is experiencing exhaust fume issue where the exhaust fumes are entering into the cabin for Explorer and Aviator models (Any model with the 3.0L Ecoobost). Upon inspection by 3rd party mechanic, it can be determined that the problematic catalytic converters that are not the one piece cast was installed on my vehicle from the factory. Speaking to other ST and Interceptor owners, the problem seems widespread to every 2021 model that Ford installed the multipiece welded catalytic converters. Apparently the cast part fairs better and is not subject to cracks. The recall originally covered the left side catalytic converter but the flawed design also affects the right side catalytic converter where many owners are experiencing this issue. This has affected all 3.0L Ecoboost engine vehicles. [XXX] I believe the recall should have extended to cover all 2020 and 2021 model year vehicles. There are forum posts where owners outside the recall have experienced the issue in addition to owners having to repeatedly replace the catalytic converters post warrant as Ford continued to reinstall bad catalytic converters as part of the repair process. I have driven this vehicle for several thousand miles with the issue and did not realize exhaust was leaking until notices of headaches and health issues as CO is odorless, causing CO2 levels to reach 3000+ inside the cabin at stop lights and blows in through the vents if A/C is on. I believe NHTSA should investigate this issue further and
The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 25 MPH, the liner of the panoramic sunroof was opened and was sagging, which obstructed the view of the rearview mirror. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,800.
We received notification from Ford that there is a "rear axle bolt fracture" possible on our 2021 Ford Explorer and noted we were to contact our dealer to address. However when I reached out to the dealership (and then subsequently to Ford Customer Service) I was told that the issue was being treated on an "extended warranty" basis. We would recognize the issue when we noticed severe vibration and lost of mobility in the vehicle and that putting it in Park would not keep the vehicle from rolling. Based on those calls, my wife could be left on the side of the road, involved in a fatal accident (to her or others) etc., instead of addressing the issue as a preventive measure. In addition, nothing in our coversations or in their notice involved the cost to us for additional damage to the vehicle, towing or a rental car (as the dealership said they wouldn't even be able to order the bolts until the fracture occurred and they had the vehicle in their shop. The service code for this defect is 24N01. As of this date we have not experianced this issue but am trying to avoid it occurring since it is a known defect by Ford.
Roof window cover/headliner has come loose and is impeding full vision to the rear of the car while the headliner is retracted.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that after purchasing the vehicle, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.
The shade that covers the moonroof has fallen off the tracks (or something) and it's sagging down from the headliner. There wasn't a snapping or breaking sound, I just went to open it and it sagged instead of sliding back under the headliner like it should. The car is only 4 years old, we bought it new, and we hardly ever use this feature, so it hasn't received a lot of use. With the shade sagging down (it won't go back into place) it blocks the view of the rear window, which makes it a safety hazard. Apparently it's not covered by my warranty, and will be around $1,800 to fix. My car is at the dealership right now and they just told me it's not covered. This is very dangerous because it also blocks the view of my children in the back seat, and most of the rear window. I just googled how to fix it, and it seems like this is a known issue that many others are having. There was no warning lights or messages about this failure. It first happened on October 11, 2025. Note: It's still at the dealership, and I need to pick it up after work, so I don't have a photo to include. I apologize.
The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated, and there was a burning odor coming from the vehicle. The contact pulled over and parked and allowed the vehicle to cool down before driving back to the residence. The vehicle was towed to the dealer and was diagnosed with coolant intrusion into the engine and the oil main bearings, causing engine failure. The contact was informed that the engine needed to be replaced. The contact received a notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
When operating the sunshade a plastic clip sprung from the assembly mechanism that retracts the shade towards my face. Now the shade is obstructing my vision of the road and I am concerned that I am going to run over someone and/or something.
LED LIGHT ISSUE. PASSENGER SIDE LOW BEAM. LIFETIME OF LED SHOULD BE 45,000 HOURS OR 12-15 YEARS. IT IS NOT WORKING. FORD NEEDS TO GENERATE A REPAIR ALSO CURRENT WARRANTEE WORK NEEDS TO BE COMPLETED INCLUDING THE REAR CAMERA.
I bought the car brand new in 2021. It handled great, no issues, not even on extremely icy roads. The temporary fix for Recall 22S27 was done in July 2023 which was just a computer flash to set the park brake each time the car was put into park. Each time I put it in gear the car would make a loud noise as the park brake released. I immediately felt a difference when driving, it felt like the front end was "floating" and the car wasn't holding to the road. On dry roads it would be unstable if the road wasn't perfectly smooth. Driving in the winter on icy roads was scary, no control, it would fish back and forth. They performed the actual fix recall 23S55 in May 2024. They did not remove the temporary fix that sets the park brake. In January 2025 I was in a flat parking lot, icy and raining, I had NO control. There were 5 mornings with those road conditions that I couldn't make it 1/8 of a mile. Absolutely no control, it pushed me all over the road and when I braked, it continued to push me all over the road. It never showed warning lights on my dash. My local dealership pulled codes, told me it was a park brake module code but they couldn't do anything until they could duplicate it. I have spent the last 9 months arguing with the dealership and winter is almost here with no help, they treat me like I'm crazy and told me that I'm the only person in the world with this problem. I just traded it off yesterday, lost a bunch of money, but I couldn't go through another winter with
There was no lights on the dash but the transmission was shifting very hard when slowing down. I took it to the dealer for service, but the dealer says the transmission is full of debris and needs a full replacement. When slowing down it was causing the vehicle to buck forward very hard advancing it forward and causing me the driver to feel forward force from the harsh bucking of the transmission.
Approximately 6 weeks ago, while driving at 30 -35 mph in residential area, vehicle started lurching/jolting, took to local dealership, nothing found, reported to Customer Service, instructed to write to FMC Consumer Affairs and am waiting on reply.
Sunroof shade loose / sagging when retracting. Issue is caused by a worn sunshade spring. When retracted, the sunroof shade fabric sags to the degree that it blocks / obscures the driver's view of the back window and activity to the rear of and/or behind the vehicle. An internet search shows that this in a known / common issue with Explorers.
I bought my 2021 ford explorer limited brand new. I have never used the sunroof for my personal pleasure. I have opened it less than a handful of times, only to appease my grandson. The other day, I had my grandaon and I closed the sunroof, for maybe like the 4th time ever, and the sunshade liner started to sag. If this falls while I am driving I am afraid it may blind my driving. Should FORD have to pay for this defect? I am seeing forums all over the internet where this is happening to a lot of owners. Thanks for your time and help.
Passenger second row (Captain's) seat is loose, shakes (sometimes violently) and rattles loudly when vehicle is moving (and seat is unoccupied).
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed and then lost motive power. The engine made ticking sounds, and the vehicle was running rough. No warning light was illuminated. The contact coasted the vehicle into the driveway. The vehicle was towed to the dealer, who discovered that the timing chain, spark plugs, and intake valves were fractured. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 80,000.
The contact owns a 2021 Ford Explorer. The contact stated that while reversing, there was an abnormal clunking sound coming from the rear differential, with the vehicle vibrating. The vehicle was taken to the dealer and was diagnosed and determined that the drive axle, wheel hub assembly, and the hub splines needed to be replaced. The dealer informed the contact that the vehicle was previously included in NHTSA Campaign Number: 22V255000 (Power Train); and was repaired by Hutchinson Ford of Forsyth (288 Harold G. Clark Parkway, Forsyth, GA 31029). The vehicle was not yet repaired for the recent failure. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.
Sunroof shade won't open and bind down covering the rear mirror view
Hi, i am concerned about the safety of my vehicle. i brought it to the attention of ford motor company and an authorized dealer that i am getting a parking brake warning on my dashboard. the authorized dealer inspected it, and said that the braking system is contaminated due to liquid spilling from the damaged cupholders. i communicated to them, that 1. the cupholders are clearly not strong enough to be placed over a critical component of the vehicle such as a braking system. 2. i think that this is a design flaw as there are normally drips and spills from having liquid in your car, especially in the designated place for it (cupholders). I should not be held liable for the repair to the braking system. they insisted this should be for my account, and if i decided not to fix it, it could lead to the entire braking system malfunctioning while the car is in motion or at a stand still. I am noting this with the department of transportation for investigation hopefully prior to an incident/accident taking place and the risk of a fatality, i have communicated to the dealer but they feel they have no accountability for this. while this may seem to be a cosmetic issue "just a cupholder", it is directly over a critical system of the car, and based on research i have done, i am not the only one with a broken cupholder in my ford explorer.
The contact owns a 2021 Ford Explorer. The contact stated that there was a 15x3/4-inch strip on the B-pillar trim of the driver's side rear door that was detaching from the vehicle. The vehicle was taken to the dealer, who attempted to use adhesive to secure the trim piece; however, the temporary repair failed to fix the vehicle. The dealer determined that the entire B-pillar trim needed to be replaced. The vehicle was not repaired. Additionally, the contact became aware that the B-pillar trim on the passenger's side rear door had started to detach. The contact informed the manufacturer of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V347000 (Structure). The manufacturer advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.
FOR THE PAST YEAR AND A HALD I HAVE TAKEN MY VEHICLE TO FORD IN ONTARIO BECAUSE IT HAS HAD NUMEROUS INCIDENTS THAT I AM AT A LIGHT AND THE VEHICLE COMPLETY SHUTS OFF. WHEN I HAVE TAKEN IT IN THEY RETURN IT STATING THAT NOTHING ID WRONG WITH THE CAR. THIS MONTH ALONE IT HAS HAPPENNED ATLEATT 5 TIMES. LATEST ONE BEING THIS MORNING ON MY WAY TO WORK. IT SHUT OFF LUCKYLY I AM GETTING FASTER AT 1ST PRESSING ON MY HAZARDS AND THEN RESUMING THE ENGINE AND TAKING OFF THE PARKING BRAKE I AM IN FEAR OF BEING IN A COLLISION. I CALLED DEALER TODAY THEY SAID ALL THEY CAN DO IS KEEP THE CAR AGAIN FOR SEVERAL DAYS BUT IF NOTHING IS FOUND AGAIN I HAVE TO PAY FOR THE RENTAL CAR OUT OF POCKET. THIS IS CRAZY AS MY SELF AND MY FAMILY ARE AT RISK EVERY TIME THE CAR SHUTS OFF WE HAVE BEEN BLESSED NOT TO HAVE BEEN REAR ENDED. THERE ARE NO WARNING LAMPS THAT TURN ON.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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