2016 Ford Explorer complaints

The Passenger side A-Pillar cover detached from the vehicle and was recovered on the road right of way.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim on the rear driver’s side had started to detach from the vehicle. The vehicle was taken to the dealer, and a replacement trim was sold to the contact; however, it was not the part approved for the recall repair. The vehicle was not repaired due to the replacement part not being covered under the recall. The manufacturer was made aware of the issues and confirmed that the part was not yet available. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact had received the notification 2 years prior. The contact stated that while driving approximately 75 MPH on the highway, the A-pillar trim clip detached on the passenger’s side of the vehicle. The A-pillar trim struck the vehicle behind, but had not cause any damage to the vehicle. The vehicle was taken to the dealer, where it was confirmed that the replacement part was still not available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 155,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 30 MPH, the driver's side roof rack cover panel ejected from the vehicle and made contact with a second vehicle. The driver of the second vehicle swerved to avoid the airborne projectile and crashed into a third vehicle. During the incident, no damage to the vehicles or injuries to the occupants in either vehicle were reported. No police report was taken. The local dealer was informed of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V316000(STRUCTURER). The contact indicated that the vehicle had experienced the same failure listed in the recall. Also, the front driver's door exterior A-Pillar Trim had detached and was snapped back into position, and both the driver side and passenger side exterior B-Pillar Trim had come loose. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was 70,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the rain, water leaked inside the vehicle. There was water accumulating on the floor on the driver’s and the passenger’s side of the vehicle. The contact was unsure of where the water was entering the vehicle. The contact stated that on a separate occasion, while driving 60 MPH, the driver's side A-pillar trim and the passenger's side A-pillar trim had detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact was unsure if the water was entering from the A-pillar trim. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that all the door trims were loose. In addition, there was an abnormal sound coming from the doors while they were closed. The vehicle was taken to an independent mechanic and was diagnosed with loosened bolts on the doors. The independent mechanic tightened the bolts. However, the failure persisted. The contact stated that the driver's side A-pillar trim was loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 220,000.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attempting to open the driver’s side door with the door handle, the door failed to respond as needed. However, when the button was pushed to unlock the vehicle, the door responded as intended. The contact stated that the driver’s side window failed to operate as needed. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,331.

The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the driver’s and passenger’s side A-pillar trims became loosened. The contact attempted to use epoxy and duct tape to temporarily repair the vehicle; however, the failure reoccurred. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Since March of 2024, this vehicle has been waiting on parts to correct Ford recall 24S02. The dealerships are even frustrated with dealing with customers. They started telling us there is nothing they can do and send us on our way only saying our name is on a list. In the summer of 2024, the A pillar trim dislodged and nearly hit another car at highway speed but luckily did not cause an accident. This has been tagged as a SAFETY recall so how is it that we are allowed to drive around without a part replacement or the potential for them to dislodge and hit another driver for now 2 yrs? (B Pillar Recall in 2025 and still attached) I would like an explanation on how this has been allowed to go on this long. What are the limitations for a safety recall and why does Ford and NHTSA allow drivers to operate their vehicles with known safety hazards attached to their vehicle? I see these vehicles all over the road with parts still attached or one side missing. This particular vehicle has been inspected by Ford, but we were allowed to drive off with recalled part, B side still attached for now, and still 2 years later, no option for replacement.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that during rainy or snowy weather, snow or rain was leaking into the driver’s side B-Pillar trim. The contact stated that water was accumulating on the floor of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign: 21V316000 (Structure); however, parts for the recall repair were not yet available. The vehicle was taken to the local dealer for several other recall repairs. The vehicle was not yet repaired under NHTSA Campaign: 21V316000 (Structure); because parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Opened driver door to exit vehicle and heard a loud POP! Noticed rear window had exploded. Glass flew outside behind vehicle and continued to fall in rear of vehicle. Defrost was not in use. It was single digit temp out.

The transmission shifts with a harsh jerk for no apparent reason and is an intermittent not constant problem. Also when stopped at an intersection refuses to engage to power the vehicle forward for a short time 5+ second time period.

There have been EXCESSIVE delays with the repair of the A-Pillar trim. This item flew off of our vehicle while traveling down the highway at 70mph. THANKFULLY this piece did not impact the car behind us. This piece has now been missing for over 14 months. Numerous inquiries placed to dealerships and being told that the piece is still not available is not acceptable. Please encourage Ford to do better and make these pieces available for repair.

2016 FORD Explorer EXTERIOR A-PILLAR & B-PILLAR APPLIQUE TRIM CLIP THIS MAY RESULT IN THE B-PILLAR TRIM APPLIQUES DETACHING WHILE DRIVING. A B-PILLAR TRIM APPLIQUE THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH. The problem been confirmed by a Ford dealer The vehicle has been inspected by the Ford Dealership with no resolutions available!!!!?? No warnings at all before purchase of the family vehicle.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, air was entering through the front driver’s and passenger’s side A-pillar trims. Upon further inspection, the contact noticed that the sealant on the driver’s and passenger’s side A-pillar trims was deteriorating. The contact stated that while driving at an undisclosed speed, the driver’s side B-pillar trims partially detached and struck the rear driver’s side window and then flew off onto the road. The local dealer was contacted; however, the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

While driving the crankcase sensor malfunctioned and caused my vehicle to stall without warning, this is a safety issue because of you are driving at highway speeds this will prevent the vehicle from being controlled properly to get to the side of the road. This sensor does not give any engine codes suggesting that it needs replaced until it goes out completely. The check engine light did not come on until after the component failed. I ordered a new part directly through Ford and even they said "yes that part will go out without any warning at all and will shut the engine down completely". When this sensor went out, it also caused pressure to build up in the engine which in turn has led to several other components that now need to be replaced. I have a had a mechanic look at it, and it now requires a turbo intake hose and a new turbo because the pressure that was built up in the engine due to the crankcase sensor going out burst the turbo intake hose and prevented the turbo from working correctly. It's approximately $4,000 in repairs due to a $150 part going out.

Leather dash has peeled back. Have found from other owners this is a common problem.

Leather dash is coming unglued near windshield and retracting towards front of dash. This is exposing a white underliner near the windshield and causing a severe glare on windshield. This condition significantly reduces visibility which is a high risk safety concern I have researched and several other Explorer owners have this same condition

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side exterior B-pillar trim detached and flew off. The vehicle was taken to the dealer; however, the contact was informed that the parts were not available to repair the vehicle. The vehicle was taken to the dealer after receiving notification of NHTSA Campaign Number: 25V347000 (Structure). The contact was informed that the dealer would call whenever parts became available. The dealer was recently contacted, and the contact was informed that some parts were received in September; however, there were currently no parts in stock. The contact had also received notification of NHTSA Campaign Number: 240V031000 (Structure); however, the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that the front windshield A-pillar trim had detached. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact's mother was concerned about driving the vehicle. The local dealer was contacted and confirmed that parts were on back order. The contact called another local dealer, Stivers Ford South (4355 Jonesboro Rd, Suite B, Union City, GA 30291), and the dealer confirmed that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 35,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure). The contact stated that the driver's side B-pillar trim was missing. The contact was unaware of when the part had detached from the vehicle. The contact called a local dealer several times and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

See attached document for complaint. Recall Notices 25S53, 21B11, 21N01, 24S02 Nothing I can do about the attached recall notice Prior ownership/staff cancelled both appointments when I showed up 15 minutes prior to appointment. A mailer brochure & email for at home visit “new service” 2023 was not actually honored. I want the recall honored — two notices have no manufactured parts yet and for all four the work description, none are more than 30 minutes work for any of the four per the scheduler. So none are worth drop off the car for a day. In addition, there are four open recall(s) on the car, only two can be handled now, according to Service Department which means I might face another all-day appointment or perhaps a 3rd. Really no guidance here. Why don’t you just stop the urgent alerts (attached) and let me know when you can do all four recalls ready which could take up to an hour or 2 hours, we can then schedule something. Along with these emails, if you cannot accept a reply, do not create an email to me. Just simple business etiquette, mail/mail reply, call/call‑reply, email/email reply, text/text reply. I drive ~10 miles per week with a 2x year road trip of 1,500 miles each so I really do not see anything urgent here. I keep up on the maintenance and have less than 71,000 miles the past 10 years.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driving approximately 55 MPH, the passenger-side exterior B-Pillar Trim detached from the vehicle. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 115,000.

The contact owns a 2016 Ford Explorer. The contact stated that the trim on the B-pillar on the driver's side had started to loosen, and that the trim on the A-pillar on the passenger’s side was loose. The contact used duct tape to secure the trim pieces to the pillars. The contact had received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts were not yet available. The contact called a local dealer and the manufacturer to ask when parts would be available but was informed that once the parts were available a second letter would be sent to vehicle owners. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes

Backup camera is cloudy/foggy. Brought it to ford service department attention in regards to Issue Date 2022-08-26 Campaign 22S51/22V644 Per Fullerton Ford, they would not participate. I feel this is a visability issue when backing up and would like Ford to also consider 2016 ford Explorer in this recall since it is a safety issue

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-Pillar trim detached. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The contact received notifications of NHTSA Campaign Number: 25V347000 (Structure) and 24V031000 (Structure); however, parts were not yet available for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall repair was needed; however, the part to do the recall repair was not yet available. The contact stated that the dealer was permanently closed. Additionally, the contact stated that while driving at an undisclosed speed, the driver's side windshield exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to a second dealer, Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 80215); for the recall repair; however, the contact was made aware that the first dealer had marked the recall as complete, and there would be a charge for the repair. The driver's side A-pillar trim was replaced at the owner’s expense. The manufacturer was notified of the issue, but the contact was informed that the first dealer was paid after marking the recall as complete, and no further assistance would be provided. The failure mileage was approximately 41,537.

The exterior A-piller trim part is missing, having already detached. I have called Ford 3 times and the customer service once. They keep saying for the last year that the parts are not available. they will not take responsibility to get this fixed. If the other one falls off it could cause other people to get injured.

Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated that recall for my vehicle has been completed and closed. If the issue is still happening after the recall has been established even if it has been repaired, why is it still not covered under the recall. The repairs made to correct it were obviously not adequate.

The contact owns a 2016 Ford Explorer. The contact was notified of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon inspection of the A-pillar trims on the driver’s and passenger’s sides, the trim pieces were a bit loose. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 65-70 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that parts were not available to complete the recall repairs. The vehicle was not repaired. The contact stated that on a separate occasion, the driver's side A-pillar trim became loosened. The local dealer was not contacted after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 57,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the passenger's side B-pillar detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that on a separate occasion, the driver's side B-pillar trim became loose. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 146,721.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 45 MPH, the passenger’s side trim panel separated from the vehicle. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not yet repaired. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 91,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal, windy sound coming from the front windshield. The vehicle was taken to the dealer, and the contact was informed that parts were not available to repair the vehicle. The vehicle was not repaired. The vehicle was the primary vehicle for the contact's wife. The contact stated that the parts had been unavailable for two years. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts were not yet available. The contact stated that the initial recall notification for NHTSA Campaign Number: 24V031000 (Structure); had been received two years ago. In addition, the contact questioned how long it would take for the manufacturer to produce clips to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was unknown.

Gas filler neck is loose, making it difficult to fill the gas tank without spillage. I don't recall how long this has been an issue, but it has been a problem for multiple years. There have been no incidents that preceded this problem.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was a loud tapping sound on the passenger’s side windshield. The contact stopped on the highway to check and saw that the passenger’s side A-pillar trim was loose at the top of the strip and was striking the windshield. The contact used tape to hold the trim piece in place. The contact stated that later, the driver's side trim started to loosen, and tape was used to hold the trim piece in place. The contact called the local dealer and was informed that parts were not available. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) and called the dealer for a year about parts and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 80 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact's husband replaced the passenger's side A-pillar trim; however, the part was not a proper fit. The contact stated that on another occasion, while driving at 65 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact's husband replaced the passenger's side A-pillar trim; however, the part was not a proper fit, and the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated while driving at an undisclosed speed, the passenger's side A-pillar detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact stated that on a separate occasion, water entered the interior of the vehicle and accumulated on the floorboards underneath the floor mat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim was flapping while driving. The contact stated that the windshield exterior A-pillar trims were loose. The contact used glue on the passenger's side A-pillar trim, and the vehicle was taken to the dealer, where glue was applied to the driver's side A-pillar trim. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 60 - 65 MPH, the driver's side B-pillar trim became loosened. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 50 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 50 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was not contacted. The contact's wife was able to push the piece back down. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 52,000.

The contact owns a 2016 Ford Explorer. The contact stated that the A-pillar trim on the passenger’s side was missing. The contact was not aware of when the trim piece had detached from the vehicle. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); in early 2024. The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at 60 MPH, the driver's side A-pillar trim detached from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact's husband purchased the missing A-pillar trim from Amazon. The contact stated that the driver's side A-pillar trim was not the correct size and the driver's side A-pillar trim seemed to be loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had become loosened, and the contact used black duct tape to secure the trims. The vehicle was taken to an unknown dealer, where it was inspected; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

When driving my Explorer feels like the gear is stuck making the vehicle jerk. Very loud at start up from fan. I have taken it to get the code read, I think it stated transmission needed to get checked.