2014 Ford Explorer complaints

I HAVE A 2014 FORD EXPLORER SPORT AND WHENEVER THE VEHICLE ACCELERATES IT SEVERELY PULLS TO THE LEFT. THE VEHICLE WITH TRACK STRAIGHT UNTIL YOU STEP ON THE GAS AND IT PULLS SEVERELY TO THE LEFT REQUIRING ME TO COMPENSATE BY WHILE DRIVING. I ADVISED THE DEALERSHIP ON 10-8-14, 10-18-14, 12-4-14, ON A MARCH OIL CHANGE WITH FORD, 1-7-15 AND 5-18-15.THE DEALERSHIPS INITIALLY DENIED THE CAR HAD ANY ISSUES THAT WERE ABNORMAL BUT EVENTUALLY THEY ADMITTED IT DOES PULL TO THE LEFT BUT IT WAS NORMAL ACCORDING TO THE FORD ENGINEERS AND NOTHING COULD BE DONE TO CORRECT IT SINCE IT WAS A NATURAL CHARACTERISTIC OF THE VEHICLE. I DID NOT AGREE SINCE I HAVE DRIVEN OTHER VEHICLES OF THE SAME MAKE AND MODEL THAT DID NOT PERFORM THE SAME AS MY VEHICLE DOES. I ALSO SPOKE TO VARIOUS FORD SERVICE TECHNICIANS THAT INDICATED THEY HAD NEVER ENCOUNTERED THIS ISSUE AND THEY ASSUMED THAT IT COULDN'T BE TORQUE STEER SINCE THE INTELLIGENT 4 WHEEL DRIVE SHOULD CORRECT ANY WHEELS THAT WERE NOT SPINNING AT THE SAME SPEED AS THE OTHERS CAUSING THE VEHICLE TO PULL IN ONE DIRECTION OR THE OTHER. HOWEVER, THE DEALERSHIP INDICATED THEY COULD ONLY GO BY WHAT THE CORPORATE ENGINEERS ADVISED THEM AND THAT WAS THAT THE ISSUE WAS NORMAL DESPITE THE VEHICLE BEING RATED FOR A MAXIMUM TOWING CAPACITY OF 5,000 POUNDS. I ALSO HAVEN'T BEEN GIVEN AN EXPLANATION ON WHY THE LEFT TIRES ON MY VEHICLE ARE WORN OUT ONLY ON THE OUTSIDE OF THE TIRE EXACTLY IN THE DIRECTION THE CAR IS PULLING TO. THE SEVER PULLING TO THE LEFT IS NOT A

RECENTLY, MY WIFE AND I NOTICED AN EXHAUST SMELL IN THE CABIN OF OUR 2014 FORD EXPLORER (8K MILES) WHEN WE ACCELERATED ONTO HIGHWAYS. WE BROUGHT THE VEHICLE TO FORD AND THEY TOLD US THERE WAS A BULLETIN OUT ON THE EXHAUST ISSUE. THE EXPLORER LOANER THEY GAVE US HAD THE PROBLEM WORSE THAN OURS SO I ASKED FOR SOMETHING DIFFERENT TO DRIVE. WHEN WE GOT THE EXPLORER BACK, I STILL NOTICED THE PROBLEM AND BROUGHT IT BACK TO FORD. THEY INSISTED THAT THERE WAS NO PROBLEM SO I WENT TO MY LOCAL FIRE DEPARTMENT AND BORROWED A CARBON MONOXIDE METER AND DROVE THE CAR ON THE HIGHWAY FOR ONE MILE AFTER TESTING VARIOUS LOCATIONS INSIDE THE CABIN (FOR ABOUT 10 MINUTES WHILE IDLING). OVER ONE MILE THE CARBON MONOXIDE LEVEL IN THE CABIN INCREASED FROM 0 TO 6 PARTS PER MILLION (PPM). AFTER DISCOVERING THE DANGEROUS SITUATION I BROUGHT THE VEHICLE BACK TO FORD WHO HAS NOW HAD THE VEHICLE FOR RIGHT AT 3 WEEKS AND WILL NOT RETURN MY PHONE CALLS OR UPDATE ME ON THE ISSUE. I AM POSTING THIS SO THAT ANYONE WHO READS THIS CAN INVESTIGATE THIS POSSIBLE SERIOUS HEALTH ISSUE FOR THEMSELVES. IF YOU ACCELERATE THE VEHICLE AND SMELL EXHAUST, TAKE THE VEHICLE INTO THE DEALERSHIP TO HAVE THE PROBLEM FIXED. IF YOU SMELL EXHAUST IT IS STILL GETTING INTO THE CABIN AND IS VERY DANGEROUS TO YOUR HEALTH. I AM VERY CONCERNED FORD HAS NOT RECALLED ANY VEHICLES (2011-2014) TO MAKE SURE PEOPLE ARE NOT DRIVING AROUND WITH DANGEROUS EXHAUST FUMES IN THE VEHICLE. I HAVE TALKED TO OTHER EXPLORER OWNERS AROUND TOWN AND AT GAS

VEHICLE WAS TRAVELING APPROXIMATELY 30-35 MPH DOWN A ROAD WITH NO POT HOLES WHEN THE FRONT RIGHT LOWER CONTROL ARM BROKE IN HALF. VEHICLE LOST CONTROL AND PULLED TO THE RIGHT BRINGING THE VEHICLE INTO THE STREET CURB. DAMAGE TO THE FENDER, TIRE, WHEEL, CV JOINT, AND OTHER ASSOCIATED PARTS REPORTED. FORD DENIES WARRANTY CLAIM....05-27-15 *BF UPDATED 10/17/2017*CN

CPSC:I1540378A. 2014 FORD EXPLORER. CONSUMER STATED THE HEAD LIGHTS ON THE VEHICLE ARE UNSAFE TO OPERATE AT NIGHT. *LN

THE EXHAUST SEEMS TO BE ENTERING THE CABIN THROUGH THE AC VENTS. WE TOOK THIS BACK TO FORD AS WE BOUGHT IT NEW AND THEY STATED AT FIRST IT WAS JUST STICKERS BURNING OFF. THEN I TOOK IT BACK AGAIN AND MADE A MANAGER TO RIDE WITH ME. HE STATED IT WAS NOT NORMAL AND WE LEFT IT THERE. THEY STATED THEY REPLACED SOME PARTS A REROUTED SOMETHING. SEEMED TO BE VERY CONFUSED ON WHAT THEY DID. THE SMELL NEVER REALLY WENT AWAY AND NOT THAT IT HAS 20,000 MILES SEEMS TO BE GETTING WORST. MY WIFE IS PREGNANT NOW AND ITS HER DAILY DRIVER. I WOULD JUST TAKE IT BACK AND TRADE IT IN BUT I WILL LOSE SO MUCH IN TRADE!! I JUST THINK THIS IS VERY DANGEROUS AND I AM WORRIED FOR MY WIFE AND FUTURE BABY. *TR

THIS VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. WITH LOW BEAMS ON THE DISTANCE THE ROAD IS ILLUMINATED VARIES DRASTICALLY, AT TIMES THE ILLUMINATION IS ONLY A FEW FEET WITH NOT SIDE ILLUMINATION AT ALL. EVEN IN THE BEST OF CONDITIONS THE ILLUMINATION IS INSUFFICIENT TO MAKE DRIVING AT NIGHT SAFE. ALSO THERE IS A DISTRACTING DARK CURTAIN MOVING UP AND DOWN THE WINDSHIELD AS YOU GO UP AND DOWN HILLS. TRAVELING HILLY ROADS IS WHERE THE CONDITION IS AT ITS WORST. THIS PHENOMENA HAS BEEN VERIFIED BY THE FORD DEALERSHIP I PURCHASED THE VEHICLE FROM, BUT THERE SEEMS TO BE NO SOLUTION THE THE ISSUE. THIS VEHICLE NEEDS TO BE RECALLED, I DO NOT DRIVE THE VEHICLE AT NIGHT, TOO DANGEROUS. *TR

WHEN MY HUSBAND CLOSED THE HOOD IT DENTED. ONE SHOULD HAVE A REASONABLE EXPECTATION THAT WHEN YOU CLOSE THE HOOD THAT THE METAL WILL NOT BEND. I BELIEVE THAT THE ALUMINUM THAT THEY ARE USING IS OF TOO THIN/ INFERIOR GRADE. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT IF THE HOOD COULD BEND SO EASILY FROM JUST CLOSING THE HOOD. *TR

A SULFUR SMELLING STENCH COMING THROUGH THE VENTILATION SYSTEM WHEN DRIVING OVER A HIGH RPM RATE. THE SMELL ENTERS THE CABIN EVEN WITH THE AC TURNED ON AND ALSO WHEN RECIRCULATION IS TURNED ON. I HAVE REPORTED TO THE DEALER AND THEY FOUND NOTHING WRONG. *TR

THE HEADLIGHTS ON THIS EXPLORER WERE DESIGNED SO THAT IF YOU ARE ON A DARK ROAD YOU CAN'T SEE MORE THAN 3 FEET IN FRONT OF YOU AND NOTHING ON THE SIDES. IT'S LIKE DRIVING IN THE DARK. I TOOK IT TO THE DEALER AND THEY SAID IT WAS A DESIGN FLAW. I THINK THIS IS VERY DANGEROUS, AND SCARY, ESPECIALLY SINCE I LIVE IN COLORADO. I LEFT WITH THEM NOT BEING ABLE TO DO ANYTHING ABOUT IT. I WENT ON LINE AND IT LOOKS LIKE THIS IS A COMMON COMPLAINT. *TR

HEADLIGHTS DON'T ILLUMINATE FAR ENOUGH IN FRONT OF VEHICLE AND AIM DOWN INTO THE ROAD. WHEN MAKING A TURN THE HEADLIGHTS DO NOT REFLECT TO THE EDGES OF THE ROAD LIMITING YOUR VISION. WE HAVE TO STOP WHEN MAKING A TURN TO POINT THE HEADLIGHTS IN THE DIRECTION WE WANT TO GO BECAUSE THERE IS NO SIDE VISION. THESE HEADLIGHTS ARE NOT SAFE TO DRIVE WITH AT NIGHT. IT'S LIKE DRIVING WITH TWO FLASHLIGHTS FOR HEADLIGHTS! THIS HAS LIMITED OUR DRIVING AT NIGHT. WE HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS AND SINCE FOUND OUT THAT THERE HAVE BEEN NUMEROUS COMPLAINTS FOR THE PAST TWO YEARS! WILL YOU PLEASE CONTACT ME AND LET ME KNOW HOW FORD PLANS TO RESOLVE THIS SAFETY HAZARD. *TR

UPON ACCELERATION EXHAUST ENTERS THE VEHICLE CABIN. SOMETIMES EXHAUST ENTERS THE VEHICLE CABIN WITHOUT ACCELERATION. I THOUGHT I HAD REPORTED THIS BEFORE. *TR

UPON ACCELERATION EXHAUST ENTERS THE VEHICLE CABIN. SOMETIMES EXHAUST ENTERS THE VEHICLE CABIN WITHOUT ACCELERATION. I THOUGHT I HAD REPORTED THIS BEFORE. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, THE VEHICLE WOULD BEGAN TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE VIBRATION APPEARED TO COME FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE VIBRATION COULD NOT BE DETERMINED. THE REAR TIRES WERE BALANCED AND REPLACED, BUT THE FAILURE RECCURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.

UPON HARD ACCELERATION MY 2014 FORD EXPLORER HAS EXHAUST FUMES ENTER INTO THE VEHICLE. I TESTED WITH BOTH THE AC ON RECIRC AND RECIRC OFF AND IT HAPPENS EITHER WAY. I HAVE ALREADY HAD THE VEHICLE IN THE FORD SHOP WITH THIS PROBLEM AND A TSB WAS PERFORMED WITH NO IMPROVEMENTS. *JS

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE REAR PASSENGER SUSTAINED A BUSTED LIP THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

THE HEADLIGHTS ON MY 2014 FORD EXPLORER SPORT DO NOT SAFELY LIGHT UP THE ROAD AT NIGHT ON A ROAD WITH NO STREET LIGHTS. THE LOW BEAMS PROJECT A BLACK LINE FROM LEFT TO RIGHT APPROXIMATELY 6 INCHES ABOVE THE DASHBOARD. THERE IS ALSO NO LIGHT ON EITHER SIDE OF THE VEHICLE WHEN MAKING A RIGHT OR LEFT TURN. LAST WEEK I ALMOST RAN INTO A DITCH BECAUSE I DID NOT HAVE ENOUGH LIGHT TO SEE THE ROAD. I SPOKE TO MY FORD DEALER AND THEY RESPONDED THEY KNOW OF THE PROBLEM BUT FORD HAS NOT SENT OUT A MAINTENANCE BULLETIN OR A RECALL. I CALLED FORD CUSTOMER SERVICE AND THEY RESPONDED THEY WOULD MAKE NOTE OF THIS ISSUE AND WOULD USE IT TO ENHANCE NEXT YEARS MODEL. I RESPONDED THAT THEY NEED TO FIX THIS YEARS MODEL. THE HEADLIGHTS THIS YEAR (2014) ARE NEW. THEY USE A PROJECTOR SYSTEM WHICH IS NOT WORKING. I BELIEVE THIS IS A MAJOR SAFETY CONCERN AND A RECALL SHOULD BE ISSUED TO CONVERT THE NEW LIGHTS BACK TO THE OLD STYLE LIGHTS. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT SMELLED AN ABNORMAL SCENT INSIDE THE VEHICLE FROM THE EXHAUST. THE ENGINE RPMS REACHED 3,500. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. DURING THE FIRST REPAIR, THE ENTIRE SEAL ON THE REAR HATCH DOOR AND DRAIN WAS REPAIRED. DURING THE SECOND REPAIR, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE NOW SUFFERS FROM HEADACHES CONTRIBUTED FROM FUMES INHALED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450.

ABOUT 20-30 SECONDS AFTER HARD ACCELERATION THE CABIN FILLS UP WITH THE SULFUR SMELL FROM THE CATALYTIC CONVERTER. HAVE HAD IT BACK TO THE DEALER TO PERFORM THE TSB BUT NOW IT SEEMS TO BE EVEN WORSE. THEY HAVE TOLD ME THAT THE FACTORY WILL CONTACT ME WHEN THEY FIND A SOLUTION TO THE PROBLEM HOWEVER NO-ONE EVER HAS. I CANNOT SAFELY DRIVE THE CAR LIKE THIS. THE STENCH IS OVERPOWERING. *TR

MY 2014 FORD EXPLORER WAS PURCHASED OFF THE SHOW ROOM FLOOR WITH NO TEST DRIVE. MY NORMAL DAILY DRIVE CONSIST OF 2 LANE SIDE ROADS. ON THE WEEKEND MY FAMILY AND I WILL TAKE THE INTERSTATE ROUTES. IN EARLY MARCH AS WE BEGAN OUR TRIP AND I ACCELERATED ONTO THE INTERSTATE THERE WAS A VERY HEAVY EXHAUST ODOR. THE ODOR WAS THICK ENOUGH THAT WE HAD TO LOWER EACH OF OUR WINDOWS. WE THOUGHT IT WAS STRANGE BUT PERHAPS JUST A ONE TIME OCCURRENCE BUT THAT WASN'T THE CASE. THE PROBLEM IS OCCURRING DURING HEAVY ACCELERATION ONLY, WITH NO AIR, WITH THE AIR CONDITIONING OR WITH THE HEAT ON. I HAVE TAKEN MY VEHICLE TO FORD 3 TIMES SINCE AUGUST 2014 FOR A TOTAL OF 26 DAYS IN THE SHOP IN HOPES OF GETTING THIS REPAIRED WITH NO LUCK. I DID HAVE A CASE OPEN WITH FORD CASE# [XXX] AND WAS TOLD LAST WEEK (11/13/14) BY CUSTOMER SERVICE PERSON "[XXX]" THAT MY CASE HAD BEEN CLOSED, REASON; "THE ODOR I AM EXPERIENCING IS NORMAL" I WAS NOT NOTIFIED BY FORD THAT THE CASE WAS BEING CLOSED NOR WAS THE DEALER WHERE I PURCHASED THE VEHICLE. I PLACED A CARBON MONOXIDE DETECTOR IN MY VEHICLE AND AFTER 3 TO 4 DAYS ON 11/01/14 RECEIVED A WARNING TO MOVE TO CLEAN AIR! MY VEHICLE IS UNDER FULL WARRANTY HOWEVER THAT IS USELESS AT THIS POINT. ON 11/15/14 I HAD TO TAKE A 6 HOUR ROUND TRIP WITH MY MOTHER, STEP FATHER AND MOTHER-IN-LAW WE HAD TO LOWER WITH WINDOW NO LESS THAN 8 TIMES DURING THE TRAVEL AND MY MOTHER HAD A VERY SICK HEADACHE AFTER THE TRIP. THIS PROBLEM IS REAL AND I HOPE YOU WILL GIVE IT THE TIME AND ATT

I HAVE EXPERIENCED A BURNING SMELL ENTERING THE CABIN AREA WHEN ACCELERATING TO PASS A VEHICLE AND WHEN CLIMBING A HILL. ALSO HAVE HAD A "SOUR" SMELL LIKE SOURED CLOTHING FROM AC WHEN I START MY VEHICLE. I DID ASK A SERVICE MANAGER ABOUT THE "SOUR" SMELL AND HE SAID HE NEVER HEARD OF IT, NOT A BIG HELP. *TR

TWICE WHILE DRIVING (ONCE ACCELERATING TO PULL INTO TRAFFIC AND ONCE GOING UP A MOUNTAIN) AN EXHAUST SMELL ENTERED THE CABIN THROUGH THE AC SYSTEM AND RECIRCULATING MODE DID NOT IMPROVE IT. THE VEHICLE WAS ACCELERATING OVER 3500 RPMS. I HAVE TESTED THIS AGAIN AND AGAIN AND IT HAPPENS EVERY TIME UNDER THESE CONDITIONS. I AM VERY CONCERNED AS WE JUST BOUGHT THIS VEHICLE A COUPLE OF MONTHS AGO AND HAVE TWO YOUNG DAUGHTERS. I WILL BE TAKING IT TO OUR LOCAL DEALERSHIP BUT BASED ON THESE COMPLAINTS I AM NOT HOPEFULL THIS WILL BE RESOLVED. *TR

WHILE VEHICLE WAS IN THE SHOP FOR PREVENTIVE MAINTENANCE, THE TECHNICIAN NOTICED THAT THE LEFT TAILLIGHT ASSEMBLY WAS ABOUT A THIRD FULL OF WATER. THE LIGHT ASSEMBLY WAS REMOVED FROM THE VEHICLE AND WAS ROTATED IN VARIOUS DIRECTIONS IN AN ATTEMPT TO FIND WHERE THE WATER HAD ENTERED THE LIGHT. WHAT WE FOUND WAS A POORLY WELDED PLASTIC SEAM AT THE TOP EDGE OF THE LIGHT ASSEMBLY. WE APPROACHED FORD WITH THE ISSUE AND WERE INFORMED THAT BECAUSE EMERGENCY LIGHTING HAD BEEN ADDED, THEY WOULD NOT WARRANTY THE LIGHT EVEN THOUGH THE EMERGENCY LIGHT WAS NOT THE SOURCE OF THE LEAK. THIS VEHICLE IS OPERATED BY A POLICE DEPARTMENT. WE HAVE HAD ANOTHER FAILURE (UPPER SEAM LEAK) ON ANOTHER POLICE UNIT,SAME YEAR, THAT RESULTED IN THE LOSE OF FUNCTION OF THE LEFT TAILLIGHT ASSEMBLY DUE TO THE LED LIGHTING MODULE SHORTING OUT AFTER THE LIGHT HAD FILLED HALFWAY WITH WATER. WE FEEL THIS COULD BE A SAFETY ISSUE DUE THE POTENTIAL FOR REDUCED VISIBLE STOPLIGHTS AND TAILLIGHTS ON THE REAR OF THE VEHICLE. *TR

DURING HARD ACCELERATION, A "SMELL" ENTERS THE INTERIOR OF THE CAR. THE "SMELL" IS OF SULFUR OR ROTTEN EGGS. THE SMELL IS DEFINITELY COMING FROM THE EXHAUST. FORD ACKNOWLEDGED THE PROBLEM AND PERFORMED A TSB TO FIX. THE TSB DID NOT FIX THE PROBLEM, AND THE DEALERSHIP SAYS THEY HAVE TO WAIT FOR AN ENGINEER. SERVICE MANAGER SAYS THERE IS ONLY 1 FORD ENGINEER FOR ALL OF SOUTH TEXAS. *TR

WHEN ACCELERATING TO PASS A DANGEROUS TRUCK (58 MPH) STRONG FUMES COMES INSIDE THE CABIN, ACCELERATION TOOK 8 SECONDS, INSTANTLY WE START COUGHING AND GET WATERY EYES, OUR YEAR OLD BABY START CRYING SHOWING SYMPTOMS OF DISTRESS, WE TELL THIS TO SALES PERSON, WHICH QUICKLY TOLD US THE STORY THAT THIS HAPPENS WITH NEW CARS.. SUPPOSEDLY NEW ENGINES SHOULD NOT BE HIGHLY ACCELERATED. NAIVELY WE BELIEVE THIS AND DECIDE TO GIVE IT A FEW DAYS? DAY BECOME MONTHS AND PROBLEM GOT WORST, AFTER FEW MONTHS WE DECIDE TO TAKE THE CAR IN FOR SERVICE, UNFORTUNATELY FORD FROM FIRST DAY TREAT US LIKE IF WE WERE INVENTING THE MATTER, AND MAKE MY WIFE LOOK LIKE IF SHE WERE CRAZY, THE WORST PART IS THAT THEY KNOW THAT CAR HAS THE DEFECT AS PREVIOUS GENERATIONS HAS THE SAME PROBLEM(FORDTECHNICAL BULLETIN CONFIRM THIS ).WE CONTINUE TO FOLLOW THE REGULAR PROCEDURE AND WENT TO THE DEALERSHIP ASKING THEM TO FIX THE PROBLEM,THEY ONLY SHOW THEY WERE CLUELESS ABOUT IT AND AFTER MORE THAN SEVEN TIMES LEAVING THE CAR THERE THEY SAY THERE??S NOTHING THEY CAN DO ABOUT IT. WE CONTACT FORD MANUFACTURER DIRECTLY,WHICH MAKE US GO THROUGH A LONG PROCESS OF VERIFYING BACK AND FORWARD, AND AT THE END AN ??ENGINEER?? SEND ESPECIALLY DIRECTLY FROM FORD TO THE DEALERSHIP TELL US PRACTICALLY THAT JUST DON??T ACCELERATE TO AVOID THIS !!!!.WE TOOK THE CAR TO SPECIALIST THAT MEASURED CO WITH A PROFESSIONAL TOOL THAT SHOW MORE THAN 140 PART PER MILLION!!!!!.THIS IS SERIOUS PROBLEM THAT FORD SHOULD BE RESPONSIBLE FOR IT, MY F

SINCE I'VE OWNED MY 2014 FORD EXPLORER FOR THE PAST SIX MONTHS I GET SULFUR SMELLING EXHAUST FUMES COMING FROM THE A/C VENTS WHEN QUICKLY ACCELERATING EVEN IF THE A/C IS IN RECIRC MODE AND EVEN WHEN THE FUEL TANK IS NOT FULL. IT IS DEFINITELY EXHAUST ODORS AND NOT FUEL ODORS. *TR

SOON AFTER BUYING MY 14 FORD EXPLORER I NOTICED A STRONG EXHAUST SMELL IN THE CABIN. I FIGURED IT WAS FROM VEHICLES IN FRONT OF ME SO RAN RECIRCULATE, STILL SMELLED IN SOME CASES OVERWHELMING EXHAUST FUMES CAUSING A BURNING SENSATION TO MY EYES, HEADACHES, SOMETIMES SEVERE AND NAUSEA. THIS VEHICLE IS MY OFFICE AS WELL AS MY TRANSPORTATION SINCE I COVER THE MID ATLANTIC FOR MY JOB. I HAVE BEEN HOSPITALIZED A HANDFUL OF TIMES FOR DEBILITATING HEADACHES AND NAUSEA. I TRAVEL 25K ROAD MILES PLUS AIR TRAVEL PER YEAR FOR MY CAREER AND OFTEN AM IN THE VEHICLE FOR 3 PLUS HOURS. THE ISSUE HAS BEEN REPLICATED AT 2 DEALERSHIPS. ONE SERVICE DIRECTOR SAID THE MILES I DRIVE, THE AMOUNT OF FUMES HE, HIS SERVICE MANAGER AND MASTER TECH EXPERIENCED IN A SHORT 15 MINUTE TEST DRIVE, THAT I SHOULD NOT BE DRIVING THIS VEHICLE AND IT IS LIKELY RESPONSIBLE FOR MY DEBILITATING HEADACHES AND NEED FOR HOSPITAL VISITS REMINDING ME CARBON MONOXIDE CAN CAUSE UNCONSCIOUSNESS AND WORSE. A GM OF A FORD DEALERSHIP TOLD ME THE REPAIRS LISTED IN THE TSB ARE A BANDAID AND NOT SUCCESSFUL MOST OF THE TIME. IF IT WAS FIXED BY REPLACING THE VENTILATION WHY MUST THEY STILL UNDERCOAT THE VEHICLE? BECAUSE THEY NEED TO SEAL UNDERNEATH TO PREVENT THE FUMES THAT STILL EXIST FROM ENTERING CABIN. I UNDERSTAND HOW CARBON MONOXIDE HAS CAUSED MY SERIOUS HEADACHES, NAUSEA AND I COULD QUICKLY AND UNKNOWINGLY GO FROM THE STATE OF A HEADACHE TO UNCONSCIOUSNESS. THAT IS UNACCEPTABLE AS I COULD KILL OTHERS AND MYSELF. I CURRENTLY DO

I GET A FOUL ODOR IN THE CABIN ON HARD ACCELERATION. I TOOK IT TO THE DEALER AND THEY DID A FIX BUT IT DID NOT HELP.THEY SAY THEY DON'T KNOW WHAT TO DO, IT SMELLS LIKE EXHAUST IS ENTERING THE CABIN. HELP! MAKE FORD FIX THIS .CAR WAS PURCHASE NEW AND I NOTICE THE PROBLEM ON THE WAY HOME FROM THE DEALER. *TR

WHILE DRIVING MY 2014 EXPLORER SPORT I ENCOUNTERED A FEW PROBLEMS WITH THIS TRUCK, WHEN I STEP ON THE GAS TO ENTER ON TO THE FREEWAY IT GOT CONFUSED AND DID NOT NO WHAT TO DO . SEEMS LIKE IT WANTED TO STALL AND THEN SPEED UP VIOLENTLY. WHEN I FINALLY GOT UP TO SPEED IT SMELLED LIKE IT FARTED, ALSO MY RADIO VOLUME SHUTS OFF , I HAVE TO STOP THE CAR AND TURN IT OFF , THEN START IT AND THE VOLUME COMES BACK ON. BRING BACK THE V8 PLEASE. *TR

WHILE DRIVING ON THE FREEWAY I NEEDED TO ACCELERATE TO PASS A VEHICLE AND WHEN I DID A EXHAUST SMELL ENTERED THE CAB IT TOOK ABOUT 5-10 SECONDS AFTER ACCELERATING OVER 3500 RPMS. I HAVE TESTED THIS AGAIN AND AGAIN AND IT HAPPENS EVERY TIME UNDER THESE CONDITIONS. SITTING STILL THERE IS NO EFFECT AT ALL. FIVE STAR FORD OF PLANO TEXAS HAS TRIED A "TSB" THAT WAS ISSUED TO INSTALL A VENT ADJUSTMENT. THEY ALSO CHANGED OUT THE CABIN FILTER. STILL NO LUCK. THANK YOU *TR

EXHAUST SMELL IN VEHICLE WHEN ACCELERATING AT SPEEDS ABOVE 70MPH. *TR

I RENTED A NEARLY NEW FORD EXPLORER LIMITED AWD IN MILWAUKEE, WI. I HAD BEEN CONSIDERING PURCHASING THIS MODEL SO I WAS PLEASED TO BE ABLE TO DRIVE ONE FOR A FEW DAYS. EVERY TIME I ACCELERATED HARD (WOT) THE CABIN WOULD FILL WITH EXHAUST FUMES. THIS OCCURRED EVEN WITH THE AC IN RECIRCULATE MODE AND WITHOUT ANY OTHER VEHICLES NEARBY THAT WOULD HAVE PRODUCED THE ODOR. IT WAS STRONG ENOUGH THAT WE OPENED THE WINDOWS TO GET FRESH AIR. AFTER THE 2ND TIME OF THIS OCCURRING, I DID NOT ACCELERATE HARD AGAIN AS TO AVOID THE PROBLEM. I ALSO TEST DROVE A BRAND NEW 2014 ECOBOOST AWD MODEL THIS WEEKEND AND IT DID THE SAME THING. I WILL NOT BE PURCHASING THIS MODEL BUT WANTED TO ADD MY EXPERIENCE TO THE DATABASE AS I FEEL THAT FORD NEEDS TO FIX THIS PROBLEM FOR OWNERS OF THESE VEHICLES. IT IS A SHAME, IT WAS A NICE VEHICLE OTHERWISE. *TR

TEST DROVE BRAND NEW 2014 EXPLORER WITH 3.5L ECOBOOST TURBO ENGINE. UPON HARD ACCELERATION, THE VEHICLE CABIN EXPERIENCES A STRONG EXHAUST SMELL THAT IS IRRITATING TO THE EYES AND LUNGS. I DECIDED AGAINST PURCHASING THE VEHICLE FOR THIS REASON. *TR

WHEN ACCELERATING OR DOING FREEWAY SPEEDS THE SMELL OF EXHAUST CIRCULATES THROUGHOUT THE CAR. IT IS SO BAD THAT WE HAVE TO ROLL DOWN ALL THE WINDOWS. THIS HAS CAUSED DROWSINESS, HEADACHES AND OUR YOUNG GRANDDAUGHTER TO HAVE AN ASTHMA ATTACK. THE VEHICLE HAS BEEN TAKEN TO 2 DIFFERENT DEALERSHIPS NUMEROUS TIMES AND THEY BOTH SAY THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND THAT THE SMELL IS NOT ABNORMAL. THEY CLAIM THAT THE CAR IS NOT BROKEN IN YET AND THAT THE CATALYTIC CONVERTER NEEDS TO BURN OFF. *TR

UPON HEAVY ACCELERATION (TO ENTER THE FREEWAY, FOR EXAMPLE) A STRONG ODOR OF EXHAUST FUMES ENTERS THE CABIN. IT IS NECESSARY TO OPEN A WINDOW IN ORDER TO BREATH AGAIN! THIS OCCURS EVERY TIME UPON ENTERING THE FREEWAY, AND IF/WHEN PASSING ANOTHER VEHICLE ON THE HIGHWAY. *TR

UPON ACCELERATION THE CABIN SMELLED OF EXHAUST FUMES, IT HAPPENS ALMOST EVERYDAY AND CAUSES LIGHT HEADEDNESS WHEN DRIVING. WHEN GETTING UP TO SPEED ON THE HIGHWAY THE CABIN FILLS WITH EXHAUST. *TR

AFTER PURCHASING A NEW 2014 FORD EXPLORER LIMITED. 3.5L 4WD LESS THAN 2 HOURS PRIOR, MY WIFE AND 2 CHILDREN WERE DRIVING HOME DOWN THE FREEWAY. AFTER A HARD ACCELERATION AN AWFUL SMELL FILLED THE CABIN. MY WIFE STARTED COUGHING AND I INSTANTLY FELT NAUSEOUS. I PULLED OVER THINKING SOMETHING WAS BURNING, MY WIFE THOUGHT IT WAS BURNING WIRES. I CHECKED OF THE VEHICLE BUT FOUND NOTHING BURNING. I DID HOWEVER WALK TO THE REAR OF THE VEHICLE AND WAS OVERPOWERED BY THE SAME SMELL. I NARROWED IN DOWN TO THE EXHAUST PIPE. AFTER GETTING HOME I DID A QUICK GOOGLE SEARCH AND WAS SHOCKED TO FIND MANY OTHER PEOPLE HAVE HAD THIS PROBLEM AND THERE IS EVEN A LAWSUIT FILED AGAINST FORD OVER IT. THE DEALER MUST HAVE KNOWN ABOUT IT... I WANT TO RETURN THIS VEHICLE , FORD HAS TO HAVE KNOWN ABOUT THIS OR SHOULD HAVE. THEY PUT MY CHILDREN AT RISK AND I AM NOT HAPPY. I HAVE OWNED THIS VEHICLE FOR LESS THAN 3 HOURS AT THE TIME OF THIS WRITING. WHAT CAN I DO? *TR

EXHAUST FUMES ARE ENTERING THE VEHICLE WHEN THE CLIMATE CONTROL SYSTEM IS OPERATING. THESE FUMES ARE COMING FROM THE VEHICLE ITSELF AND NOT FROM OUTSIDE SOURCES. THE FUMES ARE WORSE WHEN THE RECIRCULATE OPTION IS OPERATING. HIGHWAY SPEEDS AND/OR MEDIUM ACCELERATION PRODUCE THE STRONGEST FUMES. HEADACHES AND NAUSEA INFLICTED ON VEHICLE OCCUPANTS. VEHICLE WAS SERVICED BY FORD, PRESENTED AS REPAIRED AND STATED TO HAVE PASSED A TEST FOR EXHAUST FUMES. VEHICLE STILL PRESENTS EXHAUST FUMES INSIDE THE VEHICLE. AFTER RESEARCHING THIS ISSUE, IT BECAME APPARENT THAT FORD AND THE NHTSA HAVE KNOWN OF THIS PROBLEM: CARBON MONOXIDE EXPOSURE AND HEALTH ISSUES SHOULD NOT BE REGULATED TO SECONDARY STATUS BY FORD NOR THE NHTSA. *TR

AT FIRST THE ONLY TIME WE WOULD NOTICE EXHAUST ENTERING THE CABIN WAS AFTER HARD ACCELERATION. NOW IT SEEMS THAT A LOWER SPEEDS EXHAUST IS ENTERING REGARDLESS OF ACCELERATION LEVELS ON AN INTERMITTENT BASIS. *TR

STRONG EXHAUST ODOR ON ACCELERATION. *TR

COMPLAINT SUMMARY: SECOND ROW INFLATABLE SEAT BELT STUCK IN OUT POSITION. WILL NOT RETRACT. WILL NOT PULL FORWARD. CONCERN THAT THIS IS A MATERIAL FLAW - SEAT BELT IS TOO THICK AND TOO PLIABLE. DOUBLES OVER IN THE RETRACTOR AND BECOMES NON OPERATIONAL. MAJOR RISK OF INJURY AS THIS CAN HAPPEN WHILE THE SEAT BELT IS IN USE RENDERING THE SEAT BELT INOPERABLE. THIS HAPPENS UNBEKNOWNST TO THE PASSENGER WHO WOULD NOT NOTE THE INOPERABILITY OF THE SEAT BELT AS IT IS VISUALLY BEHIND THE PASSENGER AND NOT IN SIGHT LINE. VEHICLE MANUFACTURED IN CHICAGO....UPDATED08-28-14 *BF UPDATED 11/12/2014 *JS

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACTED STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,649.

WHEN I LET OFF THE ACCELERATOR, AN EXHAUST SMELL FILLS THE CABIN. *TR

STRONG EXHAUST ODOR ON ACCELERATION. *TR

MY FAMILY HAS A 2013 AND 2014 FORD EXPLORER. BOTH OF THEM DELIVER A NOXIOUS ODOR INTO THE CABIN ON MEDIUM TO HARD ACCELERATION. THIS SEEMS TO BE A COMMON COMPLAINT WHEN I'VE SEARCHED FOR THE ISSUE ON THE INTERNET. *TR

BAD ODOR IN VEHICLE DURING ACCELERATION. SMELLS LIKE ROTTEN EGGS. THIS IS A BRAND NEW AUTO. VERY DISAPPOINTED. SMELLED IT DURING TEST DRIVE BUT SALESMAN SAID THAT IT WAS CATALYTIC CONVERTER AND THE SMELL WOULD GO AWAY. IT HAS NOT. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 70 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING VENTS. THE EXHAUST FUMES WERE THE STRONGEST AT 60 MPH OR HIGHER. THE CONTACT HAD TO REDUCE THE VEHICLE'S SPEED AND OPEN ALL OF THE WINDOWS IN ORDER TO RELEASE THE FUMES. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600. UPDATED 10/03/14*LJ UPDATED 3/10/15 *JS

FIRST INCIDENT: PARKED CAR AT GAS STATION FUEL PUMP, WHEN WE GOT IN TO MOVE THE CAR IT DID NOT HAVE POWER STEERING. WRESTLED THE CAR TO THE FRONT OF THE GAS STORE AND WENT INSIDE, WHEN WE RETURNED TO THE CAR AND STARTED IT, THE POWER STEERING WORKED. SECOND INCIDENT: JULY 18,2014, SAME THING HAPPENED AFTER A STOP AT A STORE. POWER STEERING COMPLETELY OUT ADVANCE TRACK LIGHT STAYS ON. HAD TO GET TOWED. FIX TOOK FOUR WEEK WORK DAYS. THE INVOICE SAYS EB5Z*3504*A GEAR ASM-STEERING WAS REPLACED. *TR

EXHAUST FUMES ENTER THE CABIN THROUGH THE A/C VENTS INTERMITTENTLY. THE A/C CONTROLS MUST BE TURNED ON AND THE VEHICLE MUST BE ACCELERATING OR CLIMBING A HILL. IT LOADS THE CABIN HEAVILY AT TIMES WITH EXHAUST FUMES, BUT APPEARS TO CLEAR QUICKLY WHEN NORMAL OPERATION RESUMES. *TR

STRONG EXHAUST SMELL ANYTIME ENGINE ACCELERATES, SUCH AS DOWNSHIFTING WHEN GOING OVER AN OVERPASS ON AN INTERSTATE HIGHWAY. NOT "HARD" ACCELERATION REALLY. I HAVE RESEARCHED, AND KNOW THIS A COMMON PROBLEM, AND HAS BEEN SINCE THE "5TH GEN" EXPLORERS CAME OUT. I KNOW IT HAS BEEN BROUGHT TO THE ATTENTION OF NHTSA, AND I AM JUST REGISTERING MY COMPLAINT HOPING YOU CAN GET THE PROBLEM RESOLVED. THANK YOU. *TR

WHILE APPROACHING AN INTERSECTION FROM THE SOUTH, A CAR CROSSED THE INTERSECTION IN FRONT OF US, TRAVELING EAST. I APPLIED THE BRAKES BUT NOT IN TIME TO AVOID HITTING THE CAR BROADSIDE. FRONT AIRBAGS DEPLOYED AS DID THE SIDE AIR BAGS ON THE DRIVER SIDE. THE AIRBAG UNDER THE DASH ON THE PASSENGER SIDE DEPLOYED ALSO. MY WIFE, WHO WAS SEATED IN THE FRONT PASSENGER SEAT, SUFFERED A VERY SERIOUS CUT ON HER LOWER LEG, JUST A FEW INCHES ABOVE THE ANKLE. IT IS ORIENTED PRIMARILY CIRCUMFERENTIAL FOR AT LEAST 180 DEGREES AROUND THE TOP AND SIDES OF HER LEG. THE WOUND CUT TO THE BONE AND REQUIRED MULTIPLE LAYERS OF STITCHES TO REPAIR. HER DOCTOR SAYS THE BLISTERING AROUND THE CUT APPEARS TO BE CONSISTENT WITH A BURN. THERE WAS NO CAR FIRE, SO WE THINK THAT THE CUT AND BURN WERE LIKELY FROM THE AIR BAG. THERE WAS NO VISIBLE DAMAGE TO THE CAR IN THE PASSENGER LEG AREA. NO GLASS WAS BROKEN. *TR