2014 Ford Explorer complaints

DRIVING ON EXPRESSWAY GOING AT LEAST 60MPH WHEN STEERING WILL LOCKED AND COULD NOT STEER LEFT OR RIGHT. I BELIEVE EVERY LIGHT FLASHED ON THAT THE VEHICLE HAS.JUST HAD TOE LINK RECALL REPLACED EXACTLY ONE WEEK AGO.

AIRBAG LIGHT KEEPS COMING ON DUE TO FAULTY WIRING , COSTS 600 TO REPAIR . THIS IS SECOND FORD CAR WITH THIS SAME ISSUE. I WAS TOLD PROBLEM WAS IN BACK SEATS. NO ONE EVER USES BACK SEATS.

MY PTO WENT OUT AT 75000 MILES. I OWN FORD STOCK SO I KNOW THEY WILL TAKE A HIT.THEY NEED TO FIX INFERIOR ENGINEERING. I HAD AN AFTERMARKET WARRANTY BUT AFTER INVESTIGATING THINGS CAN BE DONE TO FIX BLATANT STUPIDITY. IF I WAS TO TRAVERSE A HILL ON SNOW I COULD EASILY START SLIDING BACKWARDS WITHOUT AWD. PLEASE MAKE FORD FIX THIS OR ARE YOU GOING TO CREATE MORE CARS LIKE LATE 70 OR EARLY 80S WERE THEY WERE JUNK. HERE'S AN IDEA WHEN A CAR HAS A KNOWN DEFECT LIKE THIS FORCE DEALERSHIPS TO LIST IT. I LIKE FORD IT IS ONLY AMERICAN CAR COMPANY THAT HAS SOME QUALITY. PLEASE PROTECT THE AMERICAN PUBLIC NOT TO SAY THE MUNICIPALITIES PAYING FOR ALL THE INTERCEPTORS THAT ARE BREAKING. ALL WERE SAYING IS GIVE US A FAIR DEAL AND I WILL ALWAYS BUY AMERICAN. THIS ISN'T A BELT OR WINDSHIELD WIPER MOTOR. 1500 BILL AT 75000 MILES. IF YOU GOING TO LET THEM SELL CRAP JUST LET THE AMERICAN PUBLIC KNOW SO WE CAN PROTECT OURSELVES.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL GROWLING SOUND COMING FROM THE VEHICLE WHILE TURNING TO THE LEFT OR THE RIGHT. THE CONTACT STATED THE STEERING WHEEL STARTED SHAKING AND THE VEHICLE INDEPENDENTLY STARTED TO TURN TO THE RIGHT, HEADING TOWARD THE SIDE OF THE ROAD AND INTO A DITCH. THE CONTACT REGAINED CONTROL OF THE STEERING WHEEL, AND MANUALLY STEERED THE VEHICLE BACK TO THE LEFT AND CENTER OF THE ROADWAY. THE CONTACT CONTINUED DRIVING BACK TO THE RESIDENCE WITH NO FURTHER FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

STEERING BECAME VERY STIFF AND HARD TOO STEER. THEN IT BECAME VERY LOOSE AND NOT RESPONSIVE. NOW IT ALTERNATES BETWEEN STIFF AND LOOSE. IT IS VERY DANGEROUS.

WHY HAS THERE NOT BEEN AN UPDATED RECALL ON THE 2014 EXPLORER ON LOSING ITS POWER STEERING? I JUST TURNED MY VEHICLE ON TO AUTONATION FORD IN BURLESON, TX TO GET THE REAR TOW LINK RECALL REPAIRED AND THE ASSOCIATE TOLD ME THE POWER STEERING WAS NOT A CAUSE IN THE RECALL AND THAT IT WAS SOMETHING WE WOULD HAVE TO PAY TO HAVE FIXED. THIS IS NOT HAPPENING DUE TO FAILURE TO MAINTENANCE OR DUE TO LACK OF TAKING CARE OF THE VEHICLE. THIS IS A MANUFACTURING ISSUE AND THE HISTORY PROVES IT! THERE WAS A RECALL ON THE 2011-2013 MODEL FOR THIS BUT NOW THAT IT IS CONTINUING, IT IS NOW THE OWNERS RESPONSIBILITY? THIS EFFECTS THE DRIVING AND IS EXTREMELY DANGEROUS. YOU HAVE LOW TURNING RADIUS, IT DISENGAGES ALL THE ADVANCED DRIVING MODES, IT ALSO EFFECTS THE BLINKERS. YOU HAVE TO HOLD THE BLINKER DOWN FOR IT TO STAY ON, YOU CANT JUST CLICK THE LEVER AND IT STAYS IN THE BLINKING MODE LIKE IT IS SUPPOSED TOO. IF YOU PUT CRUISE CONTROL ON, THE STEERING CAN LOCK UP AND YOU LITERALLY HAVE TO JERK IT TO GET IT OUT OUT AND BE ABLE TO TURN OR EVEN SWERVE. FORD NEEDS TO TAKE CARE OF THIS BECAUSE YOU CAN SEE BY ALL THE COMPLAINTS AND HISTORY OR REOCCURRENCE, THIS IS A MANUFACTURING DEFECT AND NOT A OWNER ISSUE. IF FORD DOES NOT TAKE CARE OF THIS ISSUE FOR US AND EVEN THE THOUGHT OF IT BEING A CHARGEABLE SERVICE, I WILL HAVE NO CHOICE BUT TO THIS TO A HIGHER DEMAND TO GET HELP AND TO BRING THIS TO THE ATTENTION TO THE ONES THAT NEED ACT. THIS IS UNSAFE TO ME AND MY FAMILY AS WELL AS ALL THE OTHER EXP

REAR EXTERIOR TAIL LIGHTS ARE CONTINUING TO GET WATER INSIDE. THERE IS CONDENSATION ALL OVER THE INSIDE OF THE REAR EXTERIOR TAIL LIGHTS.

THE WIRING HARNESS TO THE AIRBAG SYSTEM BECAME DETACHED DUE TO THE PLACEMENT OF THE WIRES AND WITH THE DRIVER SEAT AND PASSENGER SEAT AUTOMATICALLY ADJUSTING, IT CAN CAUSE THE WIRES TO COME OUT OF PLACE. THE ENTIRE WIRING SYSTEM THAT CONNECTS TO THE SEATBELTS AND IMPACTS THE AIRBAG SYSTEM HAD TO BE REPLACED. THE AIRBAG LIGHT WAS LIT UP ON MY DASH & I WAS TOLD NONE OF THE AIRBAGS WORKED IN MY VEHICLE IF THIS LIGHT WAS ON. THE REPAIR HAD TO BE DONE AS A SAFETY MEASURE TO ENSURE THE AIR BAGS WOULD WORK AND FUNCTION PROPERLY. THE VEHICLE WAS TURNED ON ONE DAY AND THE AIRBAG LIGHT ON THE DASH CAME ON AND CONTINUED TO STAY ON.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE STROUD FORD (6320 US-209 SUITE B, STROUDSBURG, PA 18360, (570) 402-2222) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

I WAS DRIVING MY 2014 FORD EXPLORER AND NOTICED A SMALL GRINDING NOISE WHEN I WOULD BE PARKED OR WHEN DRIVING THE VEHICLE. IT WAS LIKE THIS FOR A FEW DAYS AND NOW WHEN DRIVING HOME IT LOCKED COMPLETELY ON ME AND I LOST STEERING ABILITY AND HAD TO FORCEFULLY PARK IT AND HAD A TOW TRUCK TAKE IT HOME. THIS SEEMS TO BE A COMMON ISSUE WITH FORD EXPLORER AND THE STEERING RACK. I HAVE A MECHANIC COMING OUT TO LOOK AT THE VEHICLE. THIS SEEMS TO BE A COMMON ISSUE AND WE NEED A RECALL FOR THIS VEHICLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED MAKING A LOUD GRINDING SOUND. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO TRY-COUNTY FORD INC (1348 FOUR LOCUST HWY, DIRECTION KEYSVILLE, VA 23947, (434) 736-8444) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL TRANSMISSION FAILURE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN 20V692000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

MY 2014 FORD EXPLORER, WHICH ONLY HAS 83,000/MILES, STARTED EXPERIENCING TIGHTNESS IN THE STEERING WHEEL WHILE DRIVING. IN CONDUCTING RESEARCH, THESE SEEMS TO BE A COMMON PROBLEM, WHICH RESULTS IN A $1,700.00-TO-$2,000.00 REPAIR BILL. THE SECOND CONCERN IS THE STEERING FAILURE NOTED BY SOME COMPLAINTS, WHICH ENDANGERS EVERYONE WITHIN THE VICINITY TIME THE POINT OF FAILURE. IF IT IS SO COMMON, AND COULD RESULT IN A SERIOUS INJURY, INCLUDING DEATH, WHY IS THIS NOT BEING RECALLED?

I WAS DRIVING DOWN THE ROAD AND I HEARD A LOUD GRINDING NOISE. I SLOWED DOWN SOME BUT THEN WHEN I TRIED TO RE APPLY GAS IT JUST REVVED UP AND WOULD NOT GO FORWARD MORE. I WAS ALMOST IN AN ACCIDENT WITH PEOPLE BEHIND ME. I WAS ABLE TO ROLL OVER TO THE SIDE OF THE ROAD. I PUT MY CAR IN PARK AND HEARD THE GRINDING AGAIN. I TURNED THE CAR OFF AND CALLED MY HUSBAND. WHEN I RESTARTED THE CAR IT WOULD NOT GO FORWARD, BACKWARD OR ANYTHING. IT IS A LINK SHAFT BRACKET FAILURE THAT THERE IS ALREADY A RECALL IN PLACE FOR BUT MY TRUCK WAS BUILT 4 MONTHS BEFORE THE DATE THE RECALL BEGINS FOR. WE HAD THE VEHICLE TOWED HOME AND IT JUST ROLLED OFF THE TOW TRUCK LIKE IT WAS IN NEUTRAL WHEN IT WAS SUPPOSED TO BE IN PARK.

ABOUT A YEAR AEGO MY STEERING WHEEL STARTED MAKING A NOISE WHENEVER I TURNED THE WHEEL BOTH PARKED OR MOVING. SINCE THEN IT HAS PROGRESSED INTO A LOUD GRINDING NOISE. THE WHEEL IS STICKING WHILE DRIVING ON THE HIGHWAY AND I HAVE TO FORCE IT TO MOVE AT TIMES. IT DOES NOT RETURN FREELY ANYMORE ON IT"S OWN TO A STRAIGHT FORWARD POSITION. AFTER HAVING THE CAR IN AT CHAPMAN FORD, EGG HARBOR NJ, THEY TOLD ME IT"S DANGERIOUS AND I COULD LOOSE MY STEERING ENTIRELY WHILE DRIVING AND TO HAVE THE RACK AND PINION REPLACED. I CAN SEE THIS IS A COMMON PROBLEM WITH THIS MODEL AND THERE WAS A SIMILIAR RECALL A FEW YEARS PRIOR FOR A SIMILAR PROBLEM. I DON"T THINK THE PROPER IMPROVEMENTS TO THE RACK AND PINION WHERE EVER APPLIED IN LATER MODELS AND THERE SHOULD BE ANOTHER RECALL OR THE PRIOR RECALL SHOULD BE EXTENDED. THANK YOU

THIS OCCURRED FIRST IN OUR DRIVEWAY, FIRST STARTUP IN THE MORNING STEERING WHEEL WAS IMPOSSIBLE TO TURN. I JERKED IT LEFT AND RIGHT A FEW TIMES AND IT EVENTUALLY TURNED AS IT SHOULD. NO ABNORMAL LIGHTS ON DASH TO INDICATE ANY PROBLEMS. THIS GOT PROGRESSIVELY WORSE EACH MORNING UNTIL FREEZING UP COMPLETELY,EVEN WITH THE FRONT WHEELS OFF THE GROUND STEERING WILL NOT BUDGE. I AM TOLD BY THE FORD DEALER HERE THAT THIS VEHICLE IS NOT ON RECALL LIST.

WE HAVE A 2014 FORD EXPLORER SPORT AND THE SEATBELT IS IN A RETRACTED POSITION AND IS STUCK. WE HAD IT INTO FORD AND THEY WERE ABLE TO GET IT TEMPORARILY UNSTUCK BUT IT IS STUCK AGAIN. THEY PRICED THE PART AND LABOR AND IT WILL BE $415 TO REPLACE. WE ARE OVER THEIR SAFETY WARRANTY FOR MILEAGE. THEY INSTRUCTED US TO REACH OUT TO YOU TO HELP WITH ESCALATING THE SITUATION TO FORD. WE CANNOT USE THAT SAFETY BELT AT ALL IN ITS CURRENT CONDITION. WE HAVE ALWAYS HAD A CARSEAT WITH LATCHES IN THAT POSITION SO SINCE WE HAVE OWNED IT THE SEATBELT HAS BEEN USED MINIMALLY. IF YOU COULD ESCALATE THIS SITUATION TO FORD FOR A RESOLUTION WE WOULD APPRECIATE IT. THANK YOU!

AIR BAG LIGHT CAME ON WHICH DISABLES ALL AIRBAGS IN THE VEHICLE, MAKING AN UNSAFE VEHICLE OPERATIONS ISSUE. UPON DIAGNOSES IT APPEARS FORD MOCO IS AWARE OF A FAULTY ISSUE UNDER THE SECOND ROW SEATS FOR THE OPTIONAL SEATBELT AIRBAGS, AS ISSUED WITH FORD TSB 16-0001, TO DATE FORD HAS NOT ISSUED A RECALL TO SERVICE THE KNOW ISSUE. THE AVERAGE REPAIRS ARE COSTING CONSUMERS AROUND $1,000 +/- FOR THE REPAIRS, THUS TOO MANY CONSUMERS ARE BYPASSING THE REPAIRS DUE TO THE HIGHER COSTS AND THUS DRIVING 'NEWER/MODERN' VEHICLES WITHOUT STANDARD SAFETY EQUIPMENT ACTIVE.

WHILE DRIVING EITHER ON THE HIGHWAY OR ON CITY STREETS WHEN TURNING A CORNER OR A CURVE THE STEERING CATCHES AND MAKES ME SWERVE THE CAR. MY MECHANIC SAYS THE ELECTRONIC STEERING WENT OUT SO THE GEARS ARE CATCHING AND I'M LUCKY I DIDN'T CRASH THE CAR!

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT THEN STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A FRIEND WHO USED A MACHINE THAT SHOWED AN INTERNAL ELECTRONIC FAILURE. THE CONTACT HAD ALSO TAKEN THE VEHICLE TO AUTONATION FORD WHITE BEAR LAKE (1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110) WHERE AN APPOINTMENT WAS MADE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

THERE WAS A RECALL 19S17 ON THE VEHICLE. I TOOK VEHICLE TO DEALER FOR THIS 12-16-2019. THEY REPLACED THE TOE LINKS (PART DB5Z-5A972-J) AND REPORTED THAT THE LEFT SIDE TOE LINK BALL JOINT WAS LOOSE AND NEEDED REPLACEMENT. THEY WOULD HAVE TO RESCHEDULE A TIME TO DO THAT. BECAUSE THE JOINT WAS LOOSE, THEY DID NOT PERFORM THE ALIGNMENT THAT WAS SUPPOSED TO BE DONE AFTER TOE LINK REPLACEMENT. DRIVING THE VEHICLE ON SNOW COVERED ROADS AFTERWARDS REVEALED THAT THE REAR SUSPENSION WAS OUT OF ALIGNMENT BECAUSE OF VERY POOR HANDLING/WANDER. THE VEHICLE DID NOT HAVE THAT PROBLEM BEFORE THE SERVICING. THE DEALER SHOULD HAVE DONE A SIMPLE ALIGNMENT THAT WOULD HAVE PUT THE ALIGNMENT CLOSE ENOUGH INSTEAD OF SENDING THE VEHICLE OUT IN AN UNSAFE CONDITION. BECAUSE OF THE COST I WAS QUOTED, I TOOK THE VEHICLE TO AN INDEPENDENT AUTO REPAIR SHOP FOR THE JOINT REPLACEMENT, WHERE IT WAS DONE MUCH CHEAPER. I RECEIVED ANOTHER RECALL NOTICE 20V-675 DATED NOVEMBER 2020, ON THE TOE LINKS AND RETURNED THE VEHICLE TO THE DEALER ON 12-30-2020. THEY REPORTED THAT THE TOE LINKS PASSED THE INSPECTION AND THEY REPLACED THE ATTACHING BOLTS. ON 1-30-2021 I WAS DRIVING THE VEHICLE IN A 70 MPH ZONE IN THREE LANES OF TRAFFIC WHEN THE LEFT SIDE TOE LINK FRACTURED. THE VEHICLE WENT WILDLY OUT OF CONTROL, SKIDDING AND SLIDING BACK AND FORTH UNTIL I WAS ABLE TO FIGHT IT TO A STOP. LUCKILY THERE WAS NOT A COLLISION WITH NEARBY TRAFFIC. THIS WAS 30 DAYS AFTER THE TOE LINK WAS SUPPOSED TO HAVE BEEN INSPECTED. THE VEHICLE

2014 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-675. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 40 MPH ON THE HIGHWAY, THERE WAS A LOUD ABNORMAL GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. THE REAR LOCKED UP CAUSING THE VEHICLE TO FISHTAIL IN THE MIDDLE OF THE HIGHWAY. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150) WHERE THEY STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION) FOR THE REAR TOE LINK. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT RECEIVED A NEW RECALL NOTIFICATION FOR THE SAME ISSUE. THE CONTACT STATED THAT THE RECENTLY THE STEERING WHEEL AND REAR WHEELS WOULD LOCK UP AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BUT WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

WHILE DRIVING ON THE HIGHWAY MY 2014 EXPLORER ALERTED ME IN THE DRIVER INFORMATION SECTION LOCATED TO THE LEFT OF THE ODOMETER THAT MY 'STEERING LOSS STOP SAFETY' WAS UNAVAILABLE. IN ADDITION TO THIS, IT DISPLAYED, 'SERVICE ADVANCETRAC' AND 'COLLISON WARNING NOT AVAILABLE'. MOMENTS LATER MY STEERING LOCKED UP AND I WAS UNABLE TO TURN OR CONTROL THE WHEEL. WE SAT STRANDED, WITH OUR THREE CHILDREN ON THE SIDE OF THE HIGHWAY FOR HOURS UNTIL HELP COULD COME. WHILE OPERATING MY VEHICLE AT 70 MPH, I LOST COMPLETE CONTROL OF MY STEERING MAKING THIS EXTREMELY UNSAFE FOR MY FAMILY AND I, AND THE DRIVERS SURROUNDING US. AFTER SOME DISCUSSION WITH OUR MECHANIC, WE BELIEVE IT COULD BE THE STEERING ANGLE SENSOR, YAW RATE SENSOR OR ANYTHING DIRECTLY RELATED TO STEERING AND/OR TRACTION CONTROL. MY CAR WAS TAKEN TO A LOCAL FORD DEALERSHIP AND IS AWAITING A REPAIR QUOTE.

I HAD TOOK MY TRUCK TO A NEARBY FORD DEALERSHIP FOR A RECALL WITH THE TOE LINK TO BE REPAIRED AND YESTERDAY ON 01/30/2021 I WAS DRIVING AND THE ENGINE AND STEERING WHEEL STARTED SHAKING ENGINE SOUNDS LIKE IT'S ABOUT TO DROP THIS HAPPENED WHILE DRIVING ON A CITY STREET AND ONCE I HIT THE HIGHWAY AND I STARTED TO DRIVE OVER 50 MILES IT MADE IT WORST, MY TRUCK WAS DRIVING PERFECTLY FINE BEFORE I TOOK IT IN TO HAVE THAT RECALL REPAIRED.

CONTACTED FORD DEALERSHIP ABOUT RECALL EFFECTING STEERING. WAS TOLD BY DEALERSHIP THAT THE PART WOULD NOT BE IN FOR 3 TO 4 WEEKS. CONTACTED FORD MOTOR DIRECTLY AND THEY ASKED WAS I EXPERIENCING PROBLEMS AND I TOLD THEM THAT MY VEHICLE HAD FELT LIKE ITS SHIFTING SIDE TO SIDE WHEN I DRIVE. FORD REP TOLD ME THAT I WOULD NEED TO TAKE MY CAR TO PAY FOR A DIAGNOSTIC. I QUESTIONED WHY DID I NEED TO PAY FOR A DIAGNOSTIC WHEN THE FAILURE OF THE COMPANY TO HAVE THE RECALLED PART IN STOCK IS FORCING ME TO HAVE A DIAGNOSTIC DONE. IF THE PART WAS IN STOCK AND I WAS HAVING THE SAME ISSUE I WOULD HAVE MY VEHICLE CHECKED AT MY LOCAL MECHANIC SHOP THAT DOESN'T PAY CHARGE TO DIAGNOSE A VEHICLE.

FRONT STEERING NOISE POPPING SAME AS THE RECALL FOR 2011-13. 2014 NEEDS TO BE ADDED. FRONT RACK AND PINION NEEDS REPLACED AFFECTS STEERING. MAJOR SAFETY CONCERN.

WHILE MY WIFE IS DRIVING THE CAR WITH THE KID AND SUDDENLY FIND THE STEERING BECAME HARD TO TURN. EVEN FOR ME I HAD TO ROCK THE STEERING WHEEL BACK AND FORTH JUST TO TURN THE CORNER. AFTER I SEARCH THE WEBSITE AND I FOUND FORD HAD THE SAME ISSUE WITH THE RECALL FOR 2011~2013 MODEL. MY CAR IS 2014 MODEL AND I THINK THEY DID NOT SOLVE THE PROBLEM AND SHOULD COVER THIS DEFECT ALSO.

I HAVE A 2014 FORD EXPLORER SPORT WITH A STEERING ISSUE THAT NEEDS TO BE RESOLVED. THE STEERING JARS TO THE LEFT WHEN DRIVING AT A SPEED OF 55 OR SO ON CURVES. IF A CAR IS EVER COMING TOWARDS ME I HOPE TO GOD MY EXPLORER DOESN'T DECIDE TO MAR TO THE LEFT AT THAT POINT. ALSO, THE GRINDING SOUND COMING FROM THE RACK IS A FAULTY PART THAT SHOULD BE A RECALL AT THIS POINT AS IT IS A SAFETY ISSUE THE FORD SHOULD LOOK AT. THE SOUND IS NOTICEABLE AT A COMPLETE STOP BUT DRIVING IT IS STILL PRESENT.

I WAS DRIVING MY 2014 FORD EXPLORER SPORT ON THE PARKWAY AND AT APPROXIMATELY 65MPH, MY DASHBOARD LIT UP INDICATING "STEERING LOSS STOP SAFELY" & "SERVICE ADVANCETRAC". I AM BEYOND FURIOUS! LUCKILY I WAS STRONG ENOUGH TO STEER THE VEHICLE SAFELY OFF THE ROAD, BUT I DON'T BELIEVE I COULD SAY THE SAME IF MY WIFE WAS DRIVING. THIS IS A DEATH SENTENCE TO A DRIVER. I SHOULD NOT BEAR THE BURDEN OF A NEARLY $3,000 REPAIR DUE TO FORD'S POOR ENGINEERING. THIS SHOULD BE COVERED UNDER RECALL AS THE PREVIOUS MODELS ARE. I AM FUMING!

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 20V675000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOGGUS FORD HARLINGEN (2521 S EXPRESSWAY 83, HARLINGEN, TX 78550, (956) 423-2580) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

I WAS EXPERIENCING THE SMALL OF EXHAUST IN MY VEHICLE RECENTLY. I TOOK IT TO MY LOCAL FORD DEALER AND THEY LET ME KNOW THAT IT IS A KNOWN ISSUE IN EXPLORERS FOR MODEL YEARS 2011-2017, BUT MY VIN NUMBER ISN'T COVERED BY THE SERVICE BULLETIN OR SAFETY RECALL. I DID PROCEED TO HAVE THE VEHICLE REPAIRED, THE DEALERSHIP TOLD ME TO CONTACT FORD CUSTOMER SERVICE. I HAVE CONTACTED THEM, THEY ALSO REITERATED THE SAME INFORMATION--THAT IT IS A KNOWN ISSUED, BUT MY VIN NUMBER IS NOT INCLUDED AS ONE WHERE THIS WOULD BE A CONCERN. I AM CONFUSED BY THIS AS I DID UNKNOWINGLY EXPERIENCE THESE FUMES IN THE CABIN OF THE VEHICLE, THE DEALERSHIP HAD TO PARTIALLY TAKE THE CAR APART TO SEAL VARIOUS AREAS, ETC.

GOOD MORNING, MANUFACTURER RECALL NUMBER20S62 NHTSA RECALL NUMBER20V675 I FEEL THAT THE RECALL FOR THE REAR SUSPENSION IS ALSO CAUSING THE STEERING WHEELS ON MANY OF THE FORD EXPLORERS TO SQUEAK, OR CREATE A LOUD BANGING NOISE. MY VEHICLE IS CURRENTLY SQUEAKING EVERY TIME I TURN THE STEERING WHEEL, THIS VEHICLE HAS NEVER BEEN IN ACCIDENT AND NEVER HAD THE STEERING COLUMN REPLACED.

WHILE WIFE WAS DRIVING VEHICLE HOME FROM WORK, STEERING ABRUPTLY GOT STIFF AND MAKING THE VEHICLE BECAME VERY DIFFICULT AND DANGEROUS, GOT A WARNING FROM DASH AND NOW WHILE TURNING THE STEERING WHEEL THERE IS A LOUD GRINDING/RUBBING NOISE FROM THE STEERING ASSEMBLY. HAVE BEEN ADVISED THE RACK AND PINION NEEDS TO BE REPLACED. THIS IS A 2014 FORD EXPLORER BUT WAS MANUFACTURED IN LATE 2013 AS A 14 MODEL. YET THIS RACK AND PINION IS NOT COVERED UNDER THE RECALL. SINCE I CANNOT AFFORD THE REPAIRS THE VEHICLE HAS HAD TO SIT. PRIOR RECALL FOR THE 2011-2013 NEEDS TO BE EXPANDED TO COVER THESE NEW COMPLAINTS AS THESE PARTS WERE MOST LIKELY THE SAME PARTS INCLUDED IN THE INTIAL RECALL BUT PLACED IN THE NEWER MODEL YEAR VEHICLE. I CANNOT GET THE NEWEST RECALL ADDRESS BECAUSE I CAN'T GET THE EXPLORER TO THE DEALER WITHOUT PAYING FOR A TOW TO AND FROM SINCE THE RACK AND PINION IS A MAJOR ISSUE

2014 MODEL FORD EXPLORER INNER INTERIOR DOOR PANELS, GLUE HOLDING UPPER MATERIAL ONTO DOOR PANEL HAS LET GO AND FOLDED OVER ON BOTH FRONT DOORS, THIS WAS AN ISSUE AND A RECALL/REPLACEMENT WAS ISSUES UNDER A TSB AS WELL, BUT FORD WILL ONLY FIX OR REPLACE WITHIN 5 YEARS, UPON PURCHASE OF VEHICLE DOOR MATERIAL WAS STARTING TO COME OFF, BY THE TIME IT WAS NOTICED IT WAS EARLY 2020 WHICH MADE THE REPAIR OPTION VOID DUE TO IT BEING OUT OF THE 5 YEAR PERIOD. THIS IS SOMETHING THAT SHOULD HAVE BEEN COVERED FOR AT LEAST A 10 YEAR SPAN AS IT APPEARS THIS IS HAPPENING TO THOUSANDS OF THESE EXPLORERS JUST OUTSIDE OF TEH 5 YEAR REPAIR TIMEFRAME.

I RECEIVED A SAFETY RECALL NOTICE 20S62/HNTSA RECALL 20V-675. HOWEVER IT ISN'T IN ANY SYSTEM. I AM TRYING TO DETERMINE IF I ACTUALLY DO OR DON'T HAVE A SAFETY RECALL. I HAVE CALLED THE FORD CORPORATE OFFICE, BUT I CAN'T TALK TO A PERSON SO I CAN'T GET AN ANSWER FROM THE ISSUING OFFICE. PLEASE HELP!!

DOOR PANEL HAS POPPED OFF THE TOP OF INTERIOR DRIVERS SIDE DOOR AND IS ALSO PULLING AWAY ON ARM REST. THIS WAS A PREVIOUS RECALL BY FORD BUT OURS DID NOT OCCUR UNTIL AFTER THE RECALL END DATE AND FORD WOULD NOT REPLACE DOOR PANEL UNLESS YOUR SHOWED THE DEFECT. FORD REFUSES TO FIX EVEN THOUGH THEY KNOW ITS A FLAW.

THE DRIVER DOOR PANEL HAD BUCKLED AND COMING OFF. RECALL 17N04 BUT BECAUSE IT AFTER 5 YEARS THEY WONT COVER. THIS NOT FAIR WHEN THEY KNEW THIS WAS AN ISSUE.

I WAS PULLING OUT OF MY DRIVE WAY TO LEAVE MY HOUSE AND NOTICED A GRINDING SOUND COMING FROM THE FRONT END, IT WAS VERY LOUD, AND CAUSED ME TO HAVE LOSS OF CONTROL OVER THE CARS STEERING; ESPECIALLY WHEN TURNING WHEEL LEFT AND RIGHT AT LOWER SPEEDS AND ON SHARP TURNS. (THE WHEELS DO NOT STRAIGHTEN OUT OR RETURN TO CENTER WHEN EXITING A TURN AND WILL THEN OVER COMPENSATE AND VEER TO THE RIGHT AFTER HAVING TO MANUALLY TURN THE WHEEL BACK.

POWER STEERING ASSIST FAULT LIGHT CAME ON. POWER STEERING WENT OUT COMPLETELY. VEHICLE HAS LESS THAN 20,000 MILES ON IT.

VEHICLE STARTED TO MAKE A GRINDING NOISE WHEN WE TURNED THE STEERING WHEEL. SO WE TOOK IT TO THE SHOP WHERE WE BOUGHT THE VEHICLE. THEY DIAGNOSED THE PROBLEM SAYING IT WAS THE ELECTRONIC POWER STEERING RACK AND PINION. THE SHOP DID NOT WANT US TO DRIVE VEHICLE HOME DUE TO BEING UNSAFE TO DRIVE. VEHICLE HAS UNDER 80K MILES.

ON NOVEMBER 8, 2020 I WAS PULLING OUT OF MY DRIVE WAY TO LEAVE MY HOUSE AND NOTICED A GRINDING SOUND COMING FROM THE FRONT END, IT WAS VERY LOUD, AND CAUSED ME TO HAVE LOSS OF CONTROL OVER THE CARS STEERING; ESPECIALLY WHEN TURNING WHEEL LEFT AND RIGHT AT LOWER SPEEDS AND ON SHARP TURNS. (THE WHEELS DO NOT STRAIGHTEN OUT OR RETURN TO CENTER WHEN EXITING A TURN AND WILL THEN OVER COMPENSATE AND VEER TO THE RIGHT AFTER HAVING TO MANUALLY TURN THE WHEEL BACK.) WE TOOK IT TO A LOCAL FORD DEALER. AFTER REVIEWING MY EXPLORER THEY STATED THAT THE RACK AND PINION WAS BAD AND IT NEEDED TO BE REPLACED ASAP DUE TO THIS BEING A MAJOR SAFETY ISSUE AND WE SHOULDN'T WAIT TO GET IT REPLACED TOTAL COST FOR THE JOB WOULD BE $4,284.59. I CALLED FORD COOPERATE AND EXPLAINED TO THEM THAT THIS WAS A SAFETY ISSUE AS IT CAME ON SUDDENLY WITH OUT WARNING. I WAS MADE AWARE THAT THE PREVIOUS YEARS 2011-2013 HAVE BEEN RECALLED FOR THIS SAME ISSUE, AND THAT THERE HAVE BEEN MULTIPLE OTHER COMPLAINTS ON THE 2014 AND 2015 HAVING THE SAME ISSUE BUT WITH ONLY A "WARNING" BEING PLACED ON THEM, NOT A RECALL FOR THE 2014 OR 2015. THEY TOLD ME THAT MY YEAR DOESN'T HAVE A RECALL AND STATED I COULD OPEN A CASE AND FILE A COMPLAINT WITH THE NHTSA AND THAT WAS ALL I COULD DO, BUT IF A RECALL WAS OFFERED IN THE FUTURE I COULD POSSIBLE GET REIMBURSED. WHEN WE BROUGHT THE VEHICLE TO THE LOCAL FORD DEALER, THEY INFORMED US THAT THERE WAS A RECALL NOTICE FOR THE TOE LINK THAT CAN AFFECT THE STEERING BUT NOT A RECALL ON TH

WHEN REAR CAMERA IS IN USE IT TENDS TO HAVE A DELAY SHOWING REAR ACTIVITY, FLASHES ON AND OFF AND/OR THE SYNC SCREEN GOES COMPLETELY BLANK

HI MY NAME IS [XXX]. I PURCHASED THIS 2014 FORD EXPLORER FROM A CERTIFIED FORD GARAGE MECHANIC THIS SUMMER. THE PRIVATE PARTY PURCHASE WAS IN JUNE 2020 WITH 89,XXX MILES. THE SELLER SHOWED ME EVERY REPAIR, OIL CHANGE, BRAKES ETC. WERE DONE IN A FORD GARAGE. TEN THOUSAND MILES LATER THE VEHICLE SNAPPED A TOE LINK LATERAL ARM DRIVING DOWN A SMOOTH HIGHWAY 60MPH! THE VEHICLE SWERVED AND MY WIFE AND 2 YOUNG KIDS WERE IN DANGER.. THE VEHICLE WAS TOWED, FOR THE WHEEL WAS TIPPED IN AND NOT STABLE...FLAT BED TOW $100 OUT OF POCKET... FORD OF HIBBING DEALER SAID THE VEHICLE WAS NOT RECALLED AND THEY WOULDN'T HAVE TIME TO REPAIR FOR OVER A MONTH.. THEY SOLD ME THE FACTORY FORD TOE LINK THAT WAS THE "FIX" UPGRADE... WITH ALL THE DEALERS AND LOCAL AUTO SHOPS WAY WAY BEHIND AND SHORT HANDED I HAD THE VEHICLE TOWED AGAIN FOR $100 OUT OF POCKET TO MY GARAGE.. I WENT TO TECH SCHOOL OUT OF HIGH SCHOOL FOR AUTO MECHANIC AND RECEIVED A 2 YEAR DEGREE AND PREVIOUSLY WAS A AUTO MECHANIC FOR 10 PLUS YEARS.. ANYWAYS BEYOND THAT POINT I REPLACED THE TOE LINK IN MY SHOP AND INSPECTED OTHER POINTS.. AFTER I REPLACED THE LINK I WAS ABLE TO HAVE THE VEHICLE TOWED TO A LOCAL TIRE AND ALIGNMENT SHOP IN HIBBING MN (IRON RANGE TIRE) WHICH THEY THAN PROFESSIONALLY ALIGNED AND TIGHTENED THE REAR SUSPENSION. 100 MILES LATER HAPPENS AGAIN TO MY WIFE AND KIDS DOWN THE HIGHWAY!! TOWED AGAIN $100! CURRENTLY AT LUNDGREN FORD DEALER EVELETH MN. $2800 TO REPLACE AND REPAIR SUSPENSION COMPONENTS! FILED A FORD CASE # [X

BOTH FRONT AND REAR CATALYTIC CONVERTERS FAILED AND WERE REPLACED BY SERVICE REPAIR FACILITY.

I WENT TO GET IN MY CAR TO GET GROCERIES AND WHEN I WENT TO TURN INTO THE PARKING LOT MY STEERING FELT LIKE I WAS TURNING A TRUCK WITH NO POWER STEERING.I CALLED MY CAR DEALER AND HE TOLD ME THAT THERE IS NO RECALL ON MY CAR BUT THE YEARS BEFORE AND AFTER THE YEAR OF MY CAR , THEY HAVE RECALLS ON THIS PROBLEM. I ONLY HAVE 55,000 MI. ON IT.THEY SAID IT WOULD COST $2,500 TO FIX. I CAN'T AFFORD IT BEING RETIRED NOW AND CAN'T AFFORD A NEW ONE.

AS I WAS DRIVING, THANKFULLY AT A SLOW SPEED, AND MAKING A RIGHT HAND TURN THERE WAS A COMPLETE FAILURE OF POWER STEERING. I LOSS COMPLETE CONTROL OF STEERING AND WENT INTO ONCOMING TRAFFIC. WHEN FAILURE OCCURRED, SEVERAL WARNING LIGHTS SIMULTANEOUSLY POPPED UP BUT AS I WAS UNDER THE DURESS OF TRYING TO AVOID A COLLISION, I DO NOT HAVE A COMPLETE LIST BUT I DID SEE THE STEERING ASSIST SYSTEM FAILURE AND REQUIRES SERVICE ALL BLINKING RED. THERE WERE NO ADVERSE ROAD CONDITIONS NOR DRIVING STYLE AND ABSOLUTELY NO WARNING WHATSOEVER. THE VEHICLE HAS APPROXIMATELY 93,000 MILES. I HAD TO COVER THE COST TO TOW THE CAR TO A FORD DEALER SHOP AND THEY TELL ME THAT THE ISSUE CANNOT BE REPLICATED BUT THEY BELIEVE IT IS A RACK AND PINION AND STEERING/COLUMN FAILURE AND ARE QUOTING ME OVER 2500 FOR REPAIRS. AS THIS ISSUE HAS BEEN HAPPENING TO HUNDRED IF NOT THOUSANDS OF OWNERS OF THE SAME MAKE AND MODEL, YEARS 2011-2014 AND 2015-2017 (IF NOT LATER) FALL UNDER THIS SAME FAILURE RECALL, THIS MATTER NEEDS TO BE ADDRESSED IMMEDIATELY. I FEAR GETTING BEHIND THE WHEEL OF THIS CAR AND AM LUCKY THAT I DID NOT CAUSE A SERIOUS ACCIDENT DUE TO THIS VEHICLE FAILURE.

WHILE ATTEMPTING TO TAKE A SLIGHT RIGHT TURN, THE VEHICLE DID NOT TURN AT FIRST. IT CONTINUED STRAIGHT FOR A SECOND. THEN IT SEAM LIKE THE STEERING JUMPED AND CAUGHT A GEAR. THE VEHICLE THEN TURNED TO THE RIGHT. I WAS TRAVELING AT AROUND 25 MPH

RIGHT TIRE WIGGLES WHILE DRIVING. IT FEELS LIKE ITS ABOUT TO COME OFF.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A TURN, IT FELT AS IF THE REAR TIRE HAD SLIPPED ON ICE WITH A LOUD ABNORMAL SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TOE LINK DETACHED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT HER HUSBAND REPLACED THE TOW LINK. FORD OF HIBBING (2627 E BELTLINE, HIBBING, MN 55746) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

FRACTURED REAR TOE LINK SUSPENSION. HUSBAND FIXED IT ONCE, LESS THEN A MONTH LATER AFTER REPLACING PART IT BROKE AGAIN! NOT HAPPY HAD MY KIDS IN THE VEHICLE WITH ME BOTH TIMES THANKFULLY WE WERE NOT HURT AS WE WERE NOT GOING VERY FAST WHEN THE PART COMPLETELY SNAPPED! HAPPENED WHEN I WAS TURNING THE CORNER FELT LIKE MY BACK TIRE POPPED OUT OF SOCKET!