Page 10 of 10 · complaints 451–497 of 497

2005 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Power Train › Automatic Transmission
Filed Jan 19, 2007CA

THE CAR RPMS INCREASED WHILE STEPPING ON BRAKE, CAR HAS SURGED FORWARD ON AT LEAST 3 OCCASIONS AND ONE TIME IT SURGED BACKWARDS WHEN IN REVERSE AND HIT A POLE, EVEN THOUGH FOOT WAS ON THE BRAKE. CAR HAS DIED ON SEVERAL OCCASIONS WHILE ATTEMPTING TO ACCELERATE. DRIVER SIDE WINDOW HAS FAILED SEVERAL TIMES, DESPITE HAVING THE MASTER SWITCH REPLACED. *NM

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jan 12, 2007NE

2005 FORD EXPLORER, REAR LIFTGATE GLASS WILL OPEN BY ITSELF WHILE I AM DRIVING DOWN THE ROAD. IT HAS HAPPENED MULTIPLE TIMES SINCE WE HAVE PURCHASED THE VEHICLE. I CAN BE GOING 30 MPH OR 60 MPH, DOESN'T MATTER. DOES NOT APPEAR TO BE ANY PATTERN AS TO WHEN IT HAPPENS, SO IS UNPREDICTABLE. THIS CREATES A VERY DANGEROUS SITUATION IF IT HAPPENS WHEN I AM ON A 6 LANE EXCHANGE. ALSO, IF I HAVE MY DOGS IN THE BACK OR ANYONE SITTING IN THE 3RD ROW, ANOTHER DANGEROUS SITUATION IS CREATED. THERE IS NO WAY TO "BUNGEE" THE GLASS PORTION TO SECURE IT. YOU CAN ONLY BUNGEE THE LOWER PORTION OF THE HATCH- NOT THE GLASS PORTION. LIVING WHERE WE CAN HAVE A HIGH WIND GUST AT ANY MOMENT CREATES YET ANOTHER PROBLEM SHOULD IT POP OPEN AND I CANT GET PULLED OVER FAST ENOUGH. THE VEHICLE IS NOW AT THE DEALER FOR THE 3RD TIME FOR THIS PROBLEM. I HAVE EVEN CALLED THE FORD COMPANY ITSELF, AND THEY HAVE OPENED A FILE. (FOR WHAT GOOD THAT HAS DONE ME) THEY CAN NOT IDENTIFY A PROBLEM, SO THEY TELL ME THERE IS NOTHING FOR THEM TO FIX. WILL THE VEHICLE CONTINUE TO BE RETURNED TO ME "UNFIXED" UNTIL MY WARRANTY PERIOD IS UP, AND THEN IT TRULY BECOMES "MY" FINANCIAL PROBLEM? THESE VEHICLES ARE TOO EXPENSIVE TO HAVE THIS TYPE OF PROBLEM CONTINUE. WILL IT TAKE A DISASTER AND SOMEONE BEING INJURED BECAUSE OF THIS FAILURE, FOR CORRECTIVE ACTION TO BE TAKEN? *JB

Parking BrakeCrash
Filed Jan 3, 200737,102 milesGA

SUV WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. DRIVER RELEASED HOOD IN ERROR GOT OUT TO CLOSE HOOD AND OWNER GOT OUT OF MIDDLE ROW TO RELEASE BRAKE. WHEN EMERGENCY BRAKE WAS RELEASED CAR ROLLED AND DOOR HIT PARKED VEHICLE DAMAGING FRONT PASSENGER DOOR. CHILD WAS IN CAR STRAPPED IN CHILD'S CAR SEAT. VERY SCARY FEELING FOR CAR TO BE ROLLING BACKWARDS WITH CHILD INSIDE CAR ALONE. *JB

Engine and Engine Cooling › Engine
Filed Nov 13, 200639,000 milesNY

WE STARTED TO HEAR KNOCKING FROM UNDER THE HOOD OF OUR VEHICLE, SO WE TOOK IT TO A GARAGE TO HAVE IT CHECKED OUT AND THE DEALERSHIP TOLD US THAT IT WAS THE TIMING CHAIN AND THAT THE TIMING CHAIN ON A LOT OF THE NEW FORDS HAS BEEN GOING UP. NOW OUR 2005 FORD EXPLORER XLT WILL NOT START AND IS SITTING IN OUR DRIVEWAY. *JB

Electrical System
Filed Sep 15, 200613,592 milesNC

DT*: THE CONTACT STATED THE CHECK ENGINE, CHANGE OIL IMMEDIATELY AND CHECK TIRE PRESSURE LIGHTS ILLUMINATED ON A REOCCURRING BASIS WITHOUT CAUSE. THE ONBOARD COMPUTER WAS RESET BY THE SERVICE DEALER EACH TIME. THE MANUFACTURER WAS NOTIFIED.

Engine and Engine Cooling
Filed Aug 31, 200628,000 milesME

DT*: THE CONTACT STATED THE VEHICLE STALLED ON 3 OCCASIONS WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER AND THE CONTACT WAS UNSURE OF WHAT CAUSED THE PROBLEM.

Structure
Filed Aug 22, 2006NY

I PURCHASED A 2005 FORD EXPLORER LIMITED FROM A FORD DEALERSHIP IN THE SPRING OF 2006. THE VEHICLE WAS A LEASE RETURN. AFTER DRIVING THE VEHICLE I NOTICED A VIBRATION IN THE FLOORBOARD AND IN THE GAS PEDAL. I E-MAILED FORD CONCERNING THIS AND THEY SENT ME TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FOR THE CORRECTIVE ACTION. I'VE BEEN BACK AND FORTH TO THE DEALERSHIP APPOX 8 TIMES FOR THE SAME PROBLEM AND NO RESOLUTION HAS BEEN FOUND. I CONTACTED FORD A COUPLE OF MORE TIMES AND I STILL HAVEN'T GOTTEN THE PROBLEM RESOLVED. IN THE MEANTIME THIS VIBRATION GIVES ME BACK AND HEADACHES AND NUMBNESS IN MY FEET AND I CAN NO LONGER DRIVE THE VEHICLE BECAUSE OF THE ADVERSE AFFECTS IT HAS ON ME. WHAT MORE CAN I DO? MCLEAN FORD-MERCURY HAVE BEEN GREAT THROUGH OUT THIS WHOLE ORDEAL. THEY'VE DONE MORE THAN MOST DEALERSHIPS WOULD DO AND HAVE BEEN SUPER. UNFORTUNATELY I CAN'T SAY THE SAME FOR FORD. I'M REALLY DISAPPOINTED AND DISSATISFIED WITH THEIR SERVICE. *NM

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Aug 21, 20061,926 milesMA

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LIFT GATE AJAR LIGHT ILLUMINATED AND SECONDS LATER THE LIFT GATE OPENED. THE VEHICLE WAS INSPECTED BY A DEALER WHO REALIGNED THE LIFT GATE GLASS STRUT. AFTERWARDS, WHILE DRIVING LOW SPEED, THE ENTIRE LIFT GATE OPENED WITHOUT WARNING. THE DEALER INSTRUCTED THE CONTACT TO USE A BUNGEE CORD TO LOCK THE DOOR AS A TEMPORARY REPAIR. THE VEHICLE WAS RETURNED TO THE DEALER WHO INSTALLED A LIFT GATE DUAL LOCK ASSEMBLY. THERE WAS A NHTSA RECALL, # 04V442000, REGARDING THE STRUCTURE. THE VEHICLE WAS NOT INCLUDED DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.

Engine and Engine Cooling
Filed Aug 11, 200613,000 milesGA

DT*: THE CONTACT STATED THE ENGINE SURGED AND THE CHECK ENGINE LIGHT ILLUMINATED AT SPEEDS OF 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS AND WERE UNABLE TO CORRECT THE PROBLEM. THE RING PIN GEAR WAS REPLACED THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE THIRD AND FOURTH CYLINDER SPARK PLUGS NEEDED TO BE REPLACED ON THE SECOND VISIT. THE CYLINDER SPARK PLUGS WERE REPLACED ON THE THIRD AND FOURTH VISIT. THE REAR AXLE WAS REPLACED DUE TO A SHUTTER COMING FROM THE REAR OF THE VEHICLE. THE RIGHT HANDLE WAS LOOSE. THE LUMBAR SEAT SWITCH WAS LOOSE. UPDATED 09/13/06. *JB

Service Brakes, HydraulicCrash
Filed Jul 24, 20065,000 milesMI

I HAVE A 2005 FORD EXPLORER EDDIE BAUER WHICH LOOSES POWER STEERING CONTROL AND BRAKING ABILITY AT RANDOM. I HAVE TAKEN THIS VEHICLE INTO SERVICE AT THE DEALERSHIP FOR REPAIR BUT NO SATISFACTORY OUTCOME IS THERE. FOR THE FIRST PROBLEM OF LOOSING THE BRAKING ABILITY, THE VEHICLE WHEN STARTED HAS NO PROBLEMS BUT AFTER DRIVING A SHORT DISTANCE (FEW METERS TO UP TO A MILE) THE ADVANCE TRACTION LOSS MESSAGE IS DISPLAYED IN THE MESSAGE CENTRE AND THE VEHICLE LOOSES THE ABILITY TO STOP IN THE REQUIRED STOP DISTANCE. WHEN APPLYING THE BRAKES, THE PULSATION IS FELT IN THE BRAKE PADDLE AND A SCREECHING HEARD BEFORE THE VEHICLE STOPS. THEN ONCE THE ENGINE IS TURNED OFF, AND VEHICLE RE-STARTED, THE MESSAGE IS RESET AND VEHICLE WORKS FINE. THE SECOND ISSUE IS THAT THE VEHICLE WHILE DRIVING, AT RANDOM GIVES THE MESSAGE IN THE DISPLAY WITH AN AUDIO SIGNAL INDICATING OIL PRESSURE LOW, SERVICE ENGINE SOON AND OTHER LIGHTS IN THE DISPLAY AND RPM METER SHOWING ZERO READING WITH LOSS OF STEERING ABILITY. THERE IS NO POWER ASSIST TO TURN THE STEERING WHEREAS THE ENGINE IS RUNNING AND ALSO VEHICLE ACCELERATES IF PEDAL IS PUSHED. I HAVE BEEN INTO THE DEALERSHIP THRICE BUT THE PROBLEM IS YET TO BE FIXED FROM LAST 15 MONTHS. THE CONTROL ON THE VEHICLE CAN BE GOT BACK ONCE THE ENGINE IS SWITCHED OFF AND RESTARTED. I HAVE RESORTED TO PUTTING THE VEHICLE IN NEUTRAL AND LET IT ROLL AND TURN THE ENGINE OFF AND THEN RESTART IT AND GET THE STEERING CONTROL BACK. I HAD LEFT THE VEHICLE AT THE DEALERSHIP IN O

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jun 14, 200610,924 milesKY

DT*: THE CONTACT STATED THE REAR HATCH LIFTGATE GLASS OPENED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LATCH LOCK ON THE LIFTGATE HATCH DOOR GLASS NEEDED REPLACED. THE PROBLEM PERSISTED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPLACED THE LATCH SWITCH FOR THE REAR HATCH GLASS WHICH CORRECTED THE PROBLEM.

Electrical System
Filed Jun 7, 200628,000 milesFL

ON TWO SEPARATE OCCASIONS MY 2005 FORD EXPLORER XLT HAS COMPLETELY DIED WHILE THE VEHICLE WAS IN MOTION. BOTH INSTANCES HAPPENED AT SPEEDS OF LESS THAN 45 MPH. THE VEHICLE GOES DEAD, AS IF THE KEY HAS BEEN TURNED FROM "RUN" TO THE NEXT POSITION BACK. THERE ARE NO SYMPTOMS PRIOR TO THE VEHICLE SHUTTING OFF. THE VEHICLE EXPERIENCES A TOTAL LOSS OF POWER, ALL GAUGES GO DEAD AND ALL DASH WARNING LIGHTS ILLUMINATE, SO I KNOW THAT THE VEHICLE STILL HAS ELECTRICAL POWER. SOMETHING IS CAUSING THE ENGINE TO TURN OFF WHILE THE VEHICLE IS IN MOTION. THIS HAS HAPPENED ON THE 13TH OF MAY AND AGAIN ON THE 2ND OF JUNE. ON BOTH OCCASIONS I TOOK THE VEHICLE TO GARRY SMITH FORD, IN FT WALTON BEACH FL FOR SERVICE, AND ON BOTH OCCASIONS I WAS TOLD THAT THEY COULD NOT DUPLICATE THE FAULT AND THAT THERE WAS NO RECORD OF A FAULT IN THE VEHICLE SYSTEM. I AM NOT SATISFIED WITH THEIR ANSWER. THEY HAVE REPLACED NO PARTS ON MY VEHICLE AND RECOMMENDED THAT I SIMPLY KEEP DRIVING IT, UNTIL I CAN GET IT TO DIE, THEN CALL THEM ON THE PHONE. *NM

Power Train › Axle Assembly
Filed May 29, 200618,000 milesMI

SEVERE VIBRATION IN REAR END OF VEHICLE BETWEEN 65 AND 70 MPH TIRE REBALANCING AND ROTATION DID NOT IMPROVE SITUATION AT ALL SEEMS WORSE AFTER APPROX. 20 MINUTES OF HIGHWAY DRIVING. NOT SURE IF ITS A TIRE OR DIFFERENTIAL PROBLEM BUT IT 'FEELS' LIKE IT IS ABOUT ONCE PER REV. OF THE AXLE. VEHICLE HAS ORIGINAL FORD RSC AND GOODRICH 17" TIRES. *NM

Air Bags
Filed May 13, 2006IL

WHILE DRIVING, BOTH PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED, WITHOUT VEHICLE BEING INVOLVED IN A COLLISION OR ROLL OVER. FORD HAS REFUSED TO HONOR WARRANTY, DUE TO SCRATCHES ON THE UNDERSIDE-CAR FRAME, NEAR BOX. HAVE PLACED CLAIM WITH INSURANCE COMPANY. *JB

Electrical System
Filed May 8, 200627,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING AT NO SPECIFIC SPEED ALL THE WINDOWS WENT UP AND DOWN, THE DRIVER SEAT MOVED FORWARD AND BACKWARD, THE RADIO CAME ON AND WENT OFF, AND THE AIR CONDITIONER CAME ON AND WENT OFF. ALSO, WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THE BRAKES VIBRATED AND A CLUNKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE DEALERSHIP INSPECTED THE VEHICLE AND UNKNOWN REPAIRS WERE MADE; HOWEVER THE REPAIRS DID NOT REMEDY THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.

Fuel System, Gasoline
Filed May 2, 200613,000 milesTN

GAS GUAGE FAILURE.ON THE WAY HOME FROM BUYING THE SUV,THE GAS HAND WOULD NOT WORK.RETURNED CAR TO DEALER.THE DEALER FURNISHED ME A NEW CAR UNTIL THE CAR WAS FIXED. TWO WEEKS LATER THE SAME THING HAPPENED.WENT TO A DIFFERENT DEALER AND THE MECHANIC HAD A BULLETION THAT FORD HAD ISSUED SAYING THERE WAS A PROBLEM WITH THE GAS GUAGE BECAUSE SULFUR IN THE GAS WAS CAUSING THE PROBLEM. FORD RECOMMENDS USING CHEVRON ADDITIVE IN THE GAS TO SOLVE THE PROBLEM.THE MECHANIC SAID THE VEHICLE HAD 13000 MILES ON IT THE FRIST TIME THE GAS HAND QUIT WORKING. THE CAR HAD 17000 MILES WHEN THE HAND QUIT WORKING FOR THE SECOND TIME. THE MECHANIC INSTALLED A NEW GUAGE INSIDE THE FUEL TANK. THIS WILL ONLY HELP FOR A PERIOD OF TIME.IF THIS HAPPENED ON THE FREEWAY AND YOU WERE OUT OF GAS IT COULD BE SERIOUS. *NM

Power Train › Automatic Transmission
Filed Apr 25, 2006MI

I HAVE HAD NOTHING BUT PROBLEMS OUT OF MY 2005 FORD EXPLORER. IT HAS BEEN INTO THE DEALERSHIP 4 TIMES NOW. I HAVE A GRINDING NOISE WHEN I FIRST BEGIN TO DRIVE, MY TRANSMISSION HAS A DELAY WHEN IT SHIFTS AND YOU CAN PRESS DOWN THE GAS PEDAL AND IT ALMOST FEELS LIKE IT GOES INTO WHAT MY DAD CALLS A PASSING GEAR BEFORE IT GOES. AND THIS IS USUALLY DIRECTLY AFTER SLOWING DOWN OR FROM A DEAD STOP. I ALSO HAVE A POPPING NOISE IN MY FRONT END WHEN DRIVING DOWN THE ROAD. MY VEHICLE HAS AUTO 4 WHEEL DRIVE AND IT HAS ENGAGED FOR NO APPARENT REASON ON A DRY DAY AS I WAS PULLING INTO MY DRIVEWAY. AT TIMES WHEN I PUT MY VEHICLE INTO GEAR A FEW SECONDS LATER IT POPS DOWN INTO GEAR LIKE IT WASN'T FULLY IN GEAR. IT HAS BEEN TIPPY WHEN TURNING OR TAKING CURVES AND YOU HAVE TO STEER HARD TO MAKE TIGHT TURNS. THE DEALERSHIP HAS REPROGRAMMED MY 4X4 MODULE AND MY ABS MODULE BUT THE PROBLEM IS NEVER FIXED. WHEN I TAKE IT TO THEM THEY SAY THAT THEY DON'T HEAR OR FEEL ANY PROBLEMS SO THEY CANNOT FIX WHAT THEY DON'T FEEL IS WRONG. I'VE CALLED FORD CUSTOMER SERVICE TO ONLY BE TOLD THAT IF I CANNOT DUPLICATE THE PROBLEM IT CANNOT BE FIXED. I WANT TO BE RID OF THE THING IT IS NOTHING BUT PROBLEMS ONLY I OWE TOO MUCH TO TRADE IT IN. I ONLY HAVE 7000 MILES ON IT I SHOULDN'T BE HAVING THESE MANY PROBLEMS OUT OF IT. AND I HATE THAT THEY ARE NEVER FIXED WHEN I HAVE CHILDREN RIDING IT MY VEHICLE AND I DON'T KNOW WHAT IS WRONG WITH IT. I REGRET THE PURCHASE OF THIS CAR AND WOULD GET RID OF IT IN A HEARTBEAT IF

Power Train › Automatic Transmission › Gear Position Indication (prndl)1 injured
Filed Mar 29, 20068,000 milesCA

DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK WHILE RUNNING AND THE EMERGENCY BRAKE APPLIED. AS THE CONTACT WAS STANDING OUTSIDE THE VEHICLE AND RELEASING THE PARKING BRAKE, THE VEHICLE ENGAGED INTO REVERSE, AND CAUGHT THE CONTACT IN THE SIDE. THE VEHICLE PROCEEDED TO DRAG THE CONTACT INTO A 4 LANE HIGHWAY THEN RAN OVER THE CONTACT AND PINNED THE CONTACT'S LEG. THE CONTACT WAS RAN OVER BY THE DRIVER'S SIDE FRONT TIRE AND TRAPPED. A BYSTANDER WATCHED THE ACCIDENT TAKE PLACE AND TO RELEASE THE CONTACT FROM UNDERNEATH THE VEHICLE, THE BYSTANDER WAS REQUIRED TO DRIVE BACK OVER THE LEG TO SAVE THE LIFE OF THE CONTACT. MAJOR INJURIES WERE SUSTAINED TO THE LEG AND SIDE. THE POLICE WERE CONTACTED TO INVESTIGATE THE INCIDENT AND PROVIDED A WRITTEN REPORT. THE VEHICLE HAS REMAINED PARKED AND HAS NOT BEEN TAKEN TO THE DEALERSHIP.

Vehicle Speed Control
Filed Mar 20, 200612,400 milesFL

DT*: THE CONTACT STATED WHEN ACTIVATING THE CRUISE CONTROL AND THE SPEED SET AT 70 MPH, THE CRUISE CONTROL DEACTIVATES ITSELF WITH NO INTERACTION FROM THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. VEHICLE SPEED CONTROL DEACTIVATED 3 TIMES WHILE IN USE. IN FEBRUARY 2006, AFTER SPEED CONTROL DEACTIVATED IT TOOK 3 TO 5 MINUTES TO TURN IT BACK ON. DEALER FOUND NO PROBLEM. IN MARCH 2006, IT DEACTIVATED ONCE. *AK

Power Train › Automatic Transmission
Filed Feb 24, 200619,000 milesTX

I BROUGHT THIS CAR ON JANUARY 23, 2006. WHEN I BROUGHT THE CAR THE DEALERSHIP TOLD ME THAT MY FIRST PAYMENT WOULD BE ON MARCH 22,2006. HOWEVER I RECEIVED A PAYMENT REQUEST TWO WEEKS AFTER I BROUGHT THE EXPLORER. THE SALESPERSON COMPLETELY LIED TO ME. HE DIDN'T EXPLAIN ANYTHING I WANTED HIM TO. AND FOR WORSE THE EXPLORER TRANSMISSION DOES NOT FUNCTION PROPERLY. WHEN I PUT THE EXPLORER IN REVERSE THE TRANSMISSION MAKE A TERRIBLE SOUND. I CONTACT THE DEALERSHIP AND THEY TOLD ME IT WASN'T THEIR PROBLEM. I WANT TO CANCEL THE PURCHASED OF THIS CAR IT IS JUST GIVING ME PROBLEMS. *NM

Steering › Gear Box (other Than Rack and Pinion)
Filed Feb 21, 20065,248 milesMA

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, FLUID WAS DISCOVERED ON THE DRIVEWAY FROM AN UNKNOWN SOURCE. UPON FURTHER INSPECTION, THE STEERING GEAR BOX WAS LEAKING POWER STEERING FLUID. ALTHOUGH THE VEHICLE WAS NOT SEEN BY A DEALER, THE CONTACT CONTINUED TO MONITOR THE POWER STEERING FLUID LEVEL.

Vehicle Speed Control
Filed Feb 9, 200617,800 milesTX

SPEED CONTROL ON 2005 FORD EXPLORED WILL ACCELERATE WHEN COAST BUTTON PUSHED. CAN BE TURNED ON BY PRESSING OFF BUTTON. OPERATES OK FOR SOME OF THE TIME AND IS UNPREDICTABLE WHEN WILL MALFUNCTION. OCCASIONALLY ONLY TAP BRAKE WILL TURN OFF SPEED CONTROL. OFF BUTTON DOES NOT WORK. WILL ACCELERATE AFTER SPEED CONTROL OFF SEVERAL MINUTES LATER. UNINTENDED ACCELERATION BY SPEED CONTROL. *JB

Air BagsCrash2 injured
Filed Feb 8, 200617,300 milesFL

I WAS INVOLVED IN AN ACCIDENT ON FL STATE ROAD 85 AT THE OKALOSSA REGIONAL AIRPORT ON WEDNESDAY, FEBRUARY 1, 2006 AT APPROXIMATELY 6:30 P.M. WHILE TRAVELING NORTH ON HIGHWAY 85 ANOTHER VEHICLE RAN THE STOP SIGN EXITING THE AIRPORT TO TRAVEL SOUTH ON HIGHWAY 85. MY 2005 FORD EXPLORER WAS TRAVELING AT 55 MPH AND T-BONED A 2003 FORD MINIVAN. NONE OF MY AIRBAGS DEPLOYED! *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 21, 200610,989 milesNY

I WAS DRIVING MY 2005 FORD EXPLORER WHICH I PURCHASED BRAND NEW IN OCTOBER 2004, WHEN ALL OF A SUDDEN MY GAS GAUGE WAS READING E AND MY SERVICE ENGINE SOON LIGHT WAS ON. THIS HAPPENED MAY 13, 2005. I IMMEDIATELY BROUGHT IT TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP NEEDED TO BE CHANGED. SINCE I HAD FILLED THE TANK THE DAY BEFORE THEY WANTED ME TO DRIVE AROUND AND USE THE GAS UP. I REFUSED AND THE WOUND UP DRAINING MY TANK. WELL AFTER FILLING MY TANK UP ON JANUARY 20, 2006 AGAIN MY GAUGE IS READY ALMOST E AND THE DASH KEEPS TELLING ME I HAVE A LOW FUEL LEVEL. THIS TIME I WASN'T EVEN DRIVING IT HAPPENED AFTER RESTARTING MY CAR WHEN THEY FINISHED PUMPING MY GAS. BACK TO THE DEALER I GO AND AGAIN I AM TOLD THAT THE FUEL PUMP NEEDS TO BE CHECKED OUT AND OR CHANGED AGAIN BUT THIS TIME THEY DRAIN THE GAS AND SINCE THE TANK IS FULL I AM SUPPOSED TO DRIVE THE VEHICLE UNTIL I USE MOST OF THE GAS. I AM TOLD THEY DO HAVE THE PART IN STOCK TO MAKE THE REPAIR. I DON'T LIKE THE IDEA OF HAVING TO DRIVE AROUND NOT KNOWING HOW MUCH GAS I HAVE. THIS IS RIDICULOUS. *NM

Engine and Engine Cooling › Engine
Filed Jan 9, 200611,900 milesPA

DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY FOUR TIMES. THERE WERE NO WARNING INDICATOR LIGHTS BEFORE THE STALLING OCCURRED. AFTER EACH INCIDENT THE VEHICLE RESTARTED, DROVE, AND OPERATED NORMALLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP; HOWEVER , THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP PERSONNEL RECOMMENDED THE CONTACT TO DRIVE THE VEHICLE WITH A REPRESENTATIVE PRESENT TO EVALUATE IT, AND THE CONTACT DECLINED. *AK

Power Train › Automatic Transmission
Filed Nov 17, 20051,114 milesTN

ON SLIGHT INCLINE, VEHICLE WILL ROLL WHILE IN GEAR OR IT HESITATES TO ENGAGE IN GEAR WHEN SHIFTING FROM PARK. VEHICLE HAS BEEN TO THE DEALER FOR THIS SAME COMPLAINT MANY TIMES. FACTORY REP. SAYS NOTHING WRONG ALL MODELS DO THE SAME. I HAVE NEVER OWNED A VEHICLE, UNLESS EQUIPPED WITH STANDARD TRANSMISSION THAT WOULD PERFORM THIS WAY. WHAT CAN I DO? *JB

Vehicle Speed Control
Filed Oct 20, 2005200 milesIA

DT: THE CONTACT OWNS A 2005 FORD EXPLORER. WHEN STEPPING ON THE ACCELERATOR THERE IS A DELAYED THROTTLE RESPONSE OF 3-5 SECONDS BEFORE ONE FEELS ANY ACCELERATION. THE CONTACT NOTICED THIS AFTER HE BOUGHT THE CAR IN 8-05. HE TOOK IT TO THE DEALER, AND THEY AGREED WITH HIM. THEY TEST DROVE ANOTHER 2005 FORD EXPLORER AND IT DID THE SAME THING. THE DEALER CALLED FORD, AND FORD SAID THEY KNEW ABOUT THIS, AND THEY ALLOWED THE TRANSMISSION TO SHIFT BEFORE IT ACCELERATED. THEY WILL NOT ALLOW THE DEALERSHIP TO CHANGE THIS. IT HAPPENED WHETHER THE CRUISE CONTROL WAS ON OR OFF. IT HAPPENS AT ANY SPEED.*AK *NM

Power Train › Axle Assembly
Filed Oct 12, 20055,000 milesTN

DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP HAD TO BE RESET. THE KEY WAS GETTING STUCK IN THE IGNITION; THE DEALERSHIP COULD FIND WHAT WAS WRONG WITH IGNITION. THERE WERE OTHER PROBLEMS WITH THE VEHICLE, BUT THE CONTACT DID NOT HAVE THAT INFORMATION . THE CONTACT WAS ASKING FORD TO TAKE THE VEHICLE BACK AT THIS TIME. A SERVICE ADVISOR WAS SUPPOSE TO SPEAK WITH THE CONTACT.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 29, 200512,000 milesAR

DT: THE CONTACT OWNS A 2005 FORD EXPLORER. SAFETY COMPLAINT WAS THAT LIGHT CAME ON THAT SAID HAVE YOUR VEHICLE CHECKED IMMEDIATELY. THE CONTACT TOOK VEHICLE BACK TO DEALER TO HAVE THE FUEL PUMP FIXED. DEALER FIXED THE FUEL PUMP. NO CRASHES. NO POLICE REPORTS. NO FIRES. THE CONTACT WAS DRIVING ON ROAD WHEN LIGHT CAME ON. ALSO, BEFORE THE GAS GAUGE WAS NOT WORKING PROPERLY. *AK

Vehicle Speed ControlCrash
Filed Sep 24, 200520,650 milesUT

WHILE TURNING AROUND IN A LARGE DRIVEWAY AT LOW SPEEDS, MY 2005 FORD EXPLORER SUDDENLY AND UNEXPECTEDLY ACCELERATED CAUSING IT TO RUN INTO A FENCE CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE (MINOR) ALSO RIPPING OFF THE RUNNING BOARD AFTER RUNNING OVER A LARGE LOG. THIS CAR HAS ALSO FAILED TO START AT TIMES AND ONCE THE ENGINE DIED WHILE DRIVING ON THE FREEWAY FOR NO APPARENT REASON. *NM

Power Train › Axle Assembly › Axle Shaft
Filed Sep 19, 20054,500 milesTN

2005 FORD EXPLORER XLT-3 WEEKS OLD NOW HAVE HAD TO: REPLACE REAR AXLE-HOWLING NOISE-STILL NOISE IN REAR AND HAVE TO TAKE BACK TOMORROW. HAVE HEARD OF SEVERAL PROBLEMS W/ REAR AXLES BEING REPORTED. WOULD NOT BUY THIS VEHICLE AGAIN. 3 WEEKS OLD AND WE ARE DISAPPOINTED WITH THIS PURCHASE. SHOCKED THAT THEY SOLD THIS VEHICLE KNOWING THESE KINDS OF ISSUES W/ 2005 EXPLORERS IS PREDOMINATE. THEY ARE ALL UNDER WARRANTY SO NO RECALLS. 3 IN SHOP WHEN WE WERE THERE. BEEN WITHOUT OUR NEW VEHICLE 4 DAYS THUS FAR. NO RENTAL PROVIDED. *JB

Engine and Engine Cooling
Filed Sep 13, 2005WA

DT: THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE CONTACT CHECKED ALL THE FLUIDS AND EVERYTHING WAS FINE. THE TEMPERATURE GAUGE WENT UP AND DOWN. THE VEHICLE WAS NOT WORKING RIGHT NOW. SHE WENT TO THE DEALERSHIP ON 09/13/2005, AND THEY TOLD HER THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE ONLY HAS 89,000 MILES. THE DEALERSHIP FLUSHED ALL THE FLUIDS, DONE OIL CHANGE, AND KEPT UP WITH ALL THE MAINTENANCE. THE VEHICLE WAS PURCHASED IN MARCH 2005. THE HEATER IN THE VEHICLE WENT UP AND DOWN, EVEN AT THE LOWEST SETTING THE HEATER GOT TOO HOT. *AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Sep 13, 2005MI

BOTH THE REAR LIFT-GATE AND BACK DOOR HAS OPENED ON ME, WHILE DRIVING ON THE EXPRESSWAY AND RESIDENTIAL ROADS, 6 TIMES ON MY 2005 EDDIE BAUER EXPLORER. THE VEHICLE HAS ONLY 6,500 MILES ON IT AND I'M VERY CONCERNED THAT ONE DAY I'LL BE TRANSPORTING SOMETHING AND THE BACK DOOR WILL FLY OPEN AND CAUSE AN ACCIDENT BECAUSE MY PERSONAL BELONGINGS HAVE FLOWN OUT THE BACK INTO TRAFFIC. THERE IS NO PATTERN TO WHEN THIS OCCURS - IT'S VERY SPORADIC. THE MESSAGE CENTER DOES WARN ME THE LIFTGATE IS AJAR (TOO BAD I'M ALREADY DRIVING AND IT'S TOO LATE), AND THEN THE BACK HATCH OR BACK DOOR WILL OPEN UP. I HAVE TAKEN THE SUV TO THE DEALERSHIP TO HAVE IT REPAIRED, BUT THEY REFUSE TO DO ANYTHING ABOUT IT AND CLAIM THAT THEY CANNOT IDENTIFY A PROBLEM - THEREFORE ARE UNABLE TO DO ANYTHING ABOUT IT. *JB

Suspension › Rear
Filed Sep 2, 2005TN

DT: THE CONSUMER OWNS A 2005 FORD EXPLORER XLT. THE VEHICLE WAS JUST PURCHASED ABOUT TWO WEEKS AGO AND SHE HEARD A LOW HOWLING NOISE. WHEN SHE PURCHASED THE VEHICLE, SHE THOUGHT IT WAS THE TIRES BECAUSE THEY WHERE NOT USE TO DRIVING A SUV. SHE FINALLY DECIDED TO TAKE THE VEHICLE TO ANOTHER FORD DEALERSHIP AND THEY TOLD HER THAT THEY NEEDED TO REPLACE THE PINION IN THE REAR END. THE DEALERSHIP SAID THAT THEY WERE NOT PLANNING ON DOING A RECALL FOR THIS VEHICLE AT THIS TIME BECAUSE ALL OF THESE VEHICLES ARE CURRENTLY COVERED UNDER WARRANTY. THE REPAIR JOB WAS ABOUT 2000 DOLLARS. THIS IS A FREQUENT PROBLEM WITH THESE 2005 FORD EXPLORER BECAUSE THEY DO NOT REALIZE THAT THIS NOISE IS A PROBLEM. THEY TOLERATE THIS BECAUSE THEY THINK IT IS JUST THE VEHICLE. *JB

Power Train › Driveline › Differential Unit
Filed Aug 16, 200543,000 milesPA

I HAVE A 2002 FORD EXPLORER WITH A LEAKING REAR DIFFERENTIAL THAT IS MAKING A MOANING NOISE WHEN THE THROTTLE IS DEPRESSED. THE VEHICLE ONLY HAS 44,00 MILES ON IT. I HAVE DISCOVERED THROUGH EXTENSIVE RESEARCH THAT THIS IS A CHRONIC PROBLEM WITH THIS VEHICLE AND THAT FORD IS "INVESTIGATING" THE PROBLEM. MEANWHILE, MY DEALER TELLS ME MY ONLY RECOURSE IS A $1700 REBUILD OF THE REAR END. IT IS TIME FOR FORD TO ADMIT THAT THE LIGHT ALUMINUM REAR END WAS A POOR DESIGN AND RECALL FOR REPLACEMENT!!! *NM

Fuel System, Gasoline
Filed Aug 4, 20052,200 milesOH

MY GAS GAUGE ALL OF A SUDDEN READ E AND MY SERVICE ENGINE SOON CAME ON, ON A THREE MONTH OLD 2005 FORD EXPLORER WITH 2200 MILES. I HAVE TO GUESSTIMATE HOW MUCH GAS I HAVE AND IF SOMETHING DOES GO WRONG WITH THE ENGINE I WILL NOT KNOW AS THE LIGHT IS PERPETUALLY ON. THE DEALER STATES THE FUEL SENDING UNIT IS BAD AND THE PART IS BACKORDERED, I 'VE BEEN WAITING 3 WEEKS ALREADY. THE DEALER STATES THEY ARE WAITING ON 20 OF THEM FOR THIS SAME PROBLEM. I'VE CONTACTED THE MANUFACTURER AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM, THAT MY SITUATION IS THE FIRST THEY'VE HEARD OF IT. THIS CAN'T BE TRUE AS THE DEALER I TOOK MY CAR TO IS WAITING ON THE PART TO FIX 20 EXPLORERS WITH THIS SAME PROBLEM. I'VE ALSO FOUND THIS PROBLEM POSTED IN NUMEROUS FORUMS ONLINE. I DON'T THINK IT'S SAFE TO DRIVE AROUND NOT KNOWING FOR SURE HOW MUCH GAS YOU HAVE OR WHETHER OR NOT YOUR ENGINE IS ALSO MALFUNCTIONING. FORD SHOULD ISSUE A RECALL AND EXPEDITE THE MANUFACTURE OF THIS BACKORDERED PART. *NM

Latches/Locks/Linkages › Tailgate › Latch
Filed Jul 25, 2005OH

WHILE DRIVING DOWN THE ROAD, THE LIFTGATE (GLASS PORTION) OF MY 2005 EXPLORER WILL POP OPEN. THERE ARE NO PATTERNS (I.E. HITTING A BUMP) TO WHEN IT WILL OPEN. MY FEAR IS I WILL BE HAULING SOMETHING - THE BACK WILL COME OPEN AND EVERYTHING WILL FALL OUT ONTO THE RAOD. MY DOGS TRAVEL BACK THERE TO AND FROM DOG SHOWS. I TOOK IT TO THE DEALER, THEY ADJUSTED THE STRIKE PLATE. IT STOPPED FOR A WHILE BUT NOW IT IS HAPPENING AGAIN. THE DEALER CAN'T DEFINE THE PROBLEM SO THEY REFUSE TO WORK ON IT.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jul 20, 20051,700 milesNJ

REAR LIFTGATE (GLASS DOOR SECTION) OPENS BY ITSELF WHEN THE CAR IS BEING DRIVEN. FIRST A WARNING SENSOR LIGHTS "LIFTGAGE AJAR" THEN THE DOOR OPENS. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE WHICH IS A 2005 WITH 3,500 MILES HAS BEEN TO THE DEALER 3 TIMES & THEY CANNOT IDENTIFY THE PROBLEM OR FIX IT.

Vehicle Speed Control › Accelerator Pedal
Filed Jul 15, 20055,000 milesVA

CAR RPMS INCREASED WHILE STEPPING ON THE BRAKES

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 28, 2005100 milesFL

PURCHASED NEW 2005 FORD EXPLORER AFTER FIRST 100 MILES FUEL GAUGE WENT FALSELY TO EMPTY AND SERVICE ENGINE LIGHT CAME ON. DEALERSHIP ADVISED THE FUEL SENDING UNIT FOR MY VEHICLE IS DEFECTIVE. FORD HAS ALREADY ISSUED A TECH BULLETIN ON THE ISSUE IN MAY 2005 YET THEY ARE STILL SELLING THE VEHICLE KNOWING THE UNITS ARE FAILING. WILL REQUIRE THEM TO REMOVE MY GAS TANK AND REPLACE UNIT. I BELEIVE THIS SHOULD HAVE BEEN DONE PRIOR TO SELLING THIS VEHICLE OR I SHOULDHAVE BEEN NOTIFIED OF THE POTENTIAL PROBLEM PRIOR TO PURCHASING.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 22, 2005NJ

THE TAILPIPE ON THE 2005 FORD EXPLORER HAD BURNED THE LEFT SIDE OF THE BUMPER. *JB THE TAILPIPE WAS FOUND TO BE TOO FLEXIBLE. THE DEALERSHIPS FINAL CONCLUSION WAS THAT THE PROBLEM WAS DUE TO DRIVER ERROR. *SC *JB

Service Brakes, Hydraulic › Foundation Components
Filed May 26, 2005GA

WHILE ATTEMPTING TO BRAKE ON 2005 FORD EXPLORER, ALSO AM HITTING THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO SURGE TOWARD ANY OBJECT IN FRONT

Power Train › Axle Assembly › Axle Shaft › Seal
Filed May 19, 200541,000 milesNJ

THE REAR DIFFERENTIAL OF MY 2002 FORD EXPLORER XLS IS LEAKING AT 41,000 MILES. NOTICED THE LIQUID ON THE GARAGE FLOOR. AFTER I BROUGHT IT TO A LOCAL DEALER TO LOOK AT IT THEY TELL ME IT IS THE AXEL SEALS AND IS 450.00 TO FIX.NOW I LOOK AT 2002 EXPLORER REAR PROBLEMS ON THE INTERNET AND THEY ARE EPIDEMIC IN PERPORTION.

Power Train › Automatic Transmission
Filed Apr 25, 20054,629 milesAP

THIS A SAFETY CONCERN. WHILE CRUISING ON THE HIGHWAY AT 50 MPH I INTENDED TO PASS SLOWER-MOVING VEHICLES BY ACCELERATING. HOWEVER, IT TOOK THE AUTOMATIC TRANSMISSION 4-5 SECONDS TO KICK-IN, AND FOR THE EXPLORER TO ATTAIN ENOUGH SPEED TO SAFELY PASS OTHER VEHICLES, EVEN IF THE PEDAL WASFLOORED. THE TIME INTERVAL WAS TOO LONG (OTHER VEHICLE MADE WITH A/T TOOL ONLY 2-3 SECONDS), AND COULD CAUSE AN ACCIDENT. I HAVE REFERRED THE PROBLEM TO THE DEALER AND TO FORD GROUP PHILIS. INC. 4 MONTHS AGO YET BUT THEY HAVE NOT YET FOUND A SOLUTION.*AK

Air Bags1 injured
Filed Apr 7, 20057,000 milesMI

BOTH THE PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A COLLISION OR ROLLING OVER. BOTH DRIVER'S AND PASSENGER'S EARS WERE STILL RINGING FROM THE IMPACT. VEHICLE WAS TOWED TO THE DEALER.*AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Feb 9, 20051,680 milesMI

BACK DOOR LATCH ON MY FORD EXPLORER 2005 HAS COME OPEN TWICE WHILE I WAS DRIVING. *JB

Power Train › Automatic Transmission
Filed Jan 27, 20051 milesMI

TRANSMISSION PROBLEM . *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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