1999 Ford Explorer complaints

I BELIEVE TIRE BLEW-OUT CAUSING A 90 DEGREE TURN WHICH THEN ROLLED OVER TOTALING THE VEHICLE( DOT NUMBER: )

CONSUMERS FIRESTONE WILDERNESS AT TIRE (P235/75R15) WERE VERY LOUD WHILE DRIVING AND EXPERIENCED FINE CRACKING ON ALL THE TIRES WERE THE TREAD ATTACHES TO THE TIRE WALL, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM

THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO RECALL, PRIOR TO RECALL REPLACEMENT THE VEHICLE EXPERIENCED PROBLEMS WITH ROAD HANDLING AND FRONT END ALIGNMENT,AFTER TIRE REPLACEMENT THE VEHICLE STILL HAD TROUBLE WITH THE FRONT END ALIGNMENTS, CONSUMER IS CONCERNED THAT THE PROBLEMS ARE NOT JUST RELATED TO THE TIRES BUT THE FRONT END SUSPENSION AS WELL. *MJS

PE00-020; TIRE SIZE P23575R15, DOT W2HL1PY468, ORIGINAL EQUIPMENT ON A 1999, FORD, EXPLORER WITH 17,000 MILES. 2 OUT OF 4 TIRES ARE DRY ROTTING RIGHT WHERE THE TREAD MEETS THE SIDEWALL. FIRESTONE STATED THAT IT IS VERY UNUSUAL . *AK

THE TIRES ARE GETTING LOUDER AND ROUGHER ON THE ROAD. IF THIS IS NORMAL I WANT A WRITTEN GARUNTEE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

THE SIDE-WALLS OF THE ORIGINAL TIRES ARE SPLITTING. YOU CAN SEE PAST THE RUBBER AND INTO THE TIRE ITSELF. HAVE SPOKEN TO SERVICE TECH'S AND THEY ADVISE THIS IS NOT A GOOD THING. I HAVE REPLACED THESE TIRES, BUT STILL HAVE THE ORIGINAL TIRES. FORD, NOR FIRESTONE, WILL DO ANYTHING ABOUT THE SPLITTING OF THE TIRE AND I AM UNABLE TO GET MY MONEY BACK THAT I HAVE PAID OUT. I WAS NOT EXPECTING TO REPLACE THESE TIRES FOR AT LEAST ANOTHER TWO YEARS. I TRAVEL ALOT IN THIS VEHICLE, WITH MY 20 MONTH OLD DAUGHTER, AND I WAS NOT GOING TO WAIT TO BECOME A STATISTIC BEFORE REPLACING THESE TIRES. CAN ANYONE HELP TO GET THESE TIRES PUT ON FIRESTONES RECALL?( DOT NUMBER: W2HL TIRE SIZE: 235/75R15 )

FIRESTONE PREVIOUSLY REPLACED FRONT TIRES DUE TO OTHER DEFECTS. REAR TIRES INVOLVED IN RECALL. FIRESTONE WILL REPLACE REAR TIRES ONLY WITH OTHER BRAND (GENERAL). HAVE BEEN ADVISED BY FORD NOT TO HAVE UNMATCHED TIRES ON VEHICLE. FIRESTONE CLAIMS NO WILDERNESS AT AVAILABLE IN THIS AREA FOR "8 TO 12 MONTHS". FAMILY DOES A LOT OF TRAVELING BETWEEN HERE AND N.Y. AND FLORIDA. NEED HELP RESOLVING THIS ISSUE. THANK YOU.( DOT NUMBER: VD TIRE SIZE: P235/75R15 )

I REPORTED HAVING PROBLEMS WITH MY TIRES TO PULLIAM FORD AND FIRESTONE DEALERS. I RECIEVED A COLD SHOULDER AND A GENERAL LACK OF CONCERN FOR MY SITUATION OR MY WELLFARE. TWO DAYS LATER I NEARLY KILLED MYSELF ON THE WAY TO WORK WHEN MY LEFT RIGHT TIRE EXPLODED AND CAME OF THE RIM FOR NO APPARENT REASON. I HAD MY COMPLAINT FORMALLY DOCUMENTED MY FORD MOTOR COMPANY'S HEADQUATERS ON 9/12/2000, THE BLOWOUT OCCURED TWO DAYS LATER. I HAD BEEN EXPERIENCING PROBLEMS SUSTAINING AIR PRESSURE IN ALL FOUR OF MY TIRES WEEKS PREVIOUS. I ALSO HAD MY TIRE INSPECTED FOR THE PROBLEM BY FORD WHO TOLD ME I HAD KNOW PROBLEM. THE TIRE THAT BLEW WAS NOT OF THE TYPE LISTED ON THE RECALL MEANING THE DOT # DID NOT START WITH VD. I HAVE REPORTED MY EXPERIENCE( BLOWOUT) TO PULLIAM FORD THIS MORNING AND RECIEVED ONCE AGAIN LACK-LUSTER SERVICE AND A DIRECT REFUSAL TO ASSIST ME IN PROVIDING A SAFE VEHICLE FOR MINE AND MY FAMILY'S DISPOSAL. I CAN ONLY IMAGINE THE CONSEQUENCES HAD I BEEN GOING FASTER THAN 50 MILES PER HOUR, UP TO THIS POINT I JUST WANTED A SAFE VEHICLE BUT, NOW I FEEL AS IF WELL BEING HAS BEEN PUT AT RISK WHEN IT COULD HAVE BEEN AVOIDED WITH LITTLE COST BY THESE COMPANIES IN WHICH I INVESTED MY FAITH. PLEASE HELP!( DOT NUMBER: )

I REPORTED HAVING PROBLEMS WITH MY TIRES TO PULLIAM FORD AND FIRESTONE DEALERS. I RECIEVED A COLD SHOULDER AND A GENERAL LACK OF CONCERN FOR MY SITUATION OR MY WELLFARE. TWO DAYS LATER I NEARLY KILLED MYSELF ON THE WAY TO WORK WHEN MY LEFT RIGHT TIRE EXPLODED AND CAME OF THE RIM FOR NO APPARENT REASON. I HAD MY COMPLAINT FORMALLY DOCUMENTED MY FORD MOTOR COMPANY'S HEADQUATERS ON 9/12/2000, THE BLOWOUT OCCURED TWO DAYS LATER. I HAD BEEN EXPERIENCING PROBLEMS SUSTAINING AIR PRESSURE IN ALL FOUR OF MY TIRES WEEKS PREVIOUS. I ALSO HAD MY TIRE INSPECTED FOR THE PROBLEM BY FORD WHO TOLD ME I HAD KNOW PROBLEM. THE TIRE THAT BLEW WAS NOT OF THE TYPE LISTED ON THE RECALL MEANING THE DOT # DID NOT START WITH VD. I HAVE REPORTED MY EXPERIENCE( BLOWOUT) TO PULLIAM FORD THIS MORNING AND RECIEVED ONCE AGAIN LACK-LUSTER SERVICE AND A DIRECT REFUSAL TO ASSIST ME IN PROVIDING A SAFE VEHICLE FOR MINE AND MY FAMILY'S DISPOSAL. I CAN ONLY IMAGINE THE CONSEQUENCES HAD I BEEN GOING FASTER THAN 50 MILES PER HOUR, UP TO THIS POINT I JUST WANTED A SAFE VEHICLE BUT, NOW I FEEL AS IF WELL BEING HAS BEEN PUT AT RISK WHEN IT COULD HAVE BEEN AVOIDED WITH LITTLE COST BY THESE COMPANIES IN WHICH I INVESTED MY FAITH. PLEASE HELP!( DOT NUMBER: )

CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND PRESSED THE ACCERLERATOR PEDAL, AND CAR ACCELERATED INTO FULL SPEED AFTER HE TOOK FOOT VEHICLE OFF ACCELERATOR PEDAL. THEN, HE SHIFTED INTO NEUTRAL, AND ENGINE R.P.M. INCREASED UP IN HIGH SPEED. HE TURNED VEHICLE OFF.*AK

MY TIRES ARE VIBRATING AT HIGH SPEEDS OF 50MPH OR MORE. FIRESTONE REFUSES TO REPLACE THEM. I TRAVEL TO SOUTH CAROLINA AND OHIO OFTEN. I AM AFRAID OF THESE TIRES AND WANT THEM REPLACED.*AK( DOT NUMBER: TIRE SIZE: P255/70416 )

PE00 020; CONSUMER'S TIRES ARE PEELING. CONSUMER WILL SEND MORE/ ADDITIONAL INFORMATION. FIRESTONE WILDERNESS#AT TIRES.CONSUMER WAS INSIDE OF THE FORD DEALERSHIP. A LAWYER IN FRONT OF CONSUMER ALSO HAD FIRESTONE WILDERNESS#AT TIRES PEELING, AND FORD SERVICE PERSON TOLD HER THAT SHE COULDN'T REPLACE TIRES BECAUSE THEY WERE NOT FROM #DOT VD PLANT. HER CONCERN AT THIS TIME WAS TO RECALL ALL FIRESTONE TIRES, TO DO THE RIGHT THING. THERE WERE OTHER TIRES PEELING THAT WERE FROM OTHER TIRE PLANTS. *AK

WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P235/75R15 STARTED SOUNDING FUNNY, THEN IT POPPED OF THE RIM AND TIRE WENT FLAT, WHEN TIRE WAS TAKEN TO FORD DEALER, THEY SAID IT WASN'T THEIR PROBLEM. *SLC

PE00020; ORIGINAL TIRES ON A FORD, EXPLORER, 1999, P235/75R15, DOT W2HL1PLO19. DRIVER'S REAR TIRE BLEWOUT. CONSUMER TOOK IT TO FIRESTONE, AND THEY GAVE CONSUMER ANOTHER TIRE. CONSUMER WOULD LIKE FREE TIRES, JUST LIKE EVERYONE ELSE.*AK

I WAS DRIVING ON THE FREEWAY AT ROUGHLY 70MPH,WHEN I HEARD A NOISE COMING FROM THE DRIVERS SIDE REAR TIRE. AS I PULLED OFF TO SAFETY, I REALIZED THE TIRE WAS BUBBLED AROUND THE RIM, NOT NOTICING ANY PUNCTURES, I PUT THE SPARE ON. I AM VERY UPSET KNOWING THAT THERE ARE ONLY 25,000 MILES ON MY LEASED VEHICLE & I HAD TO REPLACE TIRES SO SOON. I DO BELIEVE THERE WAS A DEFECT IN THE TIRE ITSELF. THANKFULLY MY FAMILY IS OKAY KNOWING THAT SUV'S WILL ROLL OVER DUE TO A TIRE BLOW OUT.( DOT NUMBER: W2.... TIRE SIZE: P235/75R15 )

CONSUMER REPLACED ALL 5 FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT W2HL DUE TO HEARING A HUMMING NOISE WHILE DRIVING, TIRES ONLY HAD 18000 MILES ON THEM WHEN THEY WERE REPLACED. *SLC

HAVING SAME PROBLEM WITH WILDERNESS HT AS PREVIOUS VEHICLE WITH WILDERNESS AT. NOISE & VIBRATION. *AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )

I WANTED TO NOTE THAT ON 4 DIFFERENT OCCASIONS I HAVE HAD BLOWOUTS. FOR NO APPARENT REASON. STARTING IN SEPTEMBER OF 1999 AND DATING THROUGH APRIL OF 2000. I HAVE THE RECEIPTS FOR THE TIRES THAT I HAVE REPLACED, BUT LOOKING AT THEIR REIMBURSEMENT POLICY THEY MAY NOT REIMBURSE ME. I FEEL VERY UNSAFE IN THIS VEHICLE! I HAVE TAKEN IT IN FOR THE TEST AND THEY ARE STATING I STILL HAVE 2 OF THE TIRES ON FROM THE PLANT OF THE RECALL. I AM REQUESTING ALL FOUR TIRES BECAUSE OF THE CUSTOMER SERVICE I HAVE RECEIVED FROM THESE PEOPLE. BASICALLY THEY DON'T CARE. I WANT A TOTALLY DIFFERENT BRAND. I UNDERSTAND THAT I AM ONE OF MANY, BUT THEY HAVE YET TO CONTACT ME OR ANSWER ANY OF MY QUESTIONS PERTAINING TO THIS. I HAVE CALLED AND LEFT NUMEROUS MESSAGES ALSO SENT NUMEROUS EMAILS AND STILL HAVE NO RESPOND. PLEASE CAN YOU HELP ME. I DON'T KNOW THE DOT NUMBERS ON THE TIRES THAT I REPLACED, BUT I FEEL WITH AS MANY PROBLEMS THAT I HAVE HAD -THEY MUST BE FROM THAT PLANT. PLEASE RESPOND TO ME WHAT, IF ANY RESULTS WILL BE TAKEN. I WILL ALSO NOTIFY PHIL LONG FORD ONCE AGAIN. THANK YOU, PAULA DAY. *AK( DOT NUMBER: TIRE SIZE: 15 )

THIS TIRE BLEW APART AT 70 MPH, AND CAUSED THE VEHICLE TO NEARLY ROLL OVER, AND I WAS INJURED.. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

ALTHOUGH MY TIRES HAD NOT YET FAILED, I WAS COMPELLED TO REPLACE THEM WITH GOODYEAR WRANGLER RT/S TIRES. THIS WAS DONE AT MY OWN EXPENSE. THE FIRESTONE DEALER THAT I WENT TO FOR THE INSPECTION DID NOT EVEN LOOK CLOSELY AT THEM. HE SIMPLY GLANCED AT ONE TIRE AND SAID "THOSE ARE 16 INCH TIRES AND THEY HAVEN'T BEEN RECALLED. THEY'RE FINE." THEY DON'T LOOK FINE TO ME. THERE ARE AT LEAST 34 INCIDENTS OF MY SIZE TIRE ON YOUR COMPLAINTS SPREADSHEET. THERE COULD BE AS MANY AS 89 OF THEM. THAT IS ENOUGH FOR THESE TIRES TO BE ADDED TO YOUR CONSUMER ADVISORY LIST. IT'S YOUR RESPONSIBILTY TO PROTECT US FROM THIS KIND OF DESIGN FLAW. PLEASE PREVENT FURTHER DEATHS BY RECOMMENDING THE RECALL OF EVERY TIRE THAT'S ON THE COMPLAINT LIST. BEST REGARDS, LYLE GEURIN. *AK( DOT NUMBER: VNCU1PX438 TIRE SIZE: P255/70R16 )

3 TIMES(ONCE IN DEC, JAN, JUL) VEHICLE STALLED OUT, AND WOULD NOT RESTART. VEHICLE WAS TOWED TO DEALER. ON ALL 3 INCIDENTS, DEALER CLAIMED DEFECT WAS CAUSED BY PARTS RELATING TO IGNITION. *AK THE VEHICLE HAD STALLED TWO MORE TIME AND WAS TOWED TO THE DEALERSHIP. THE CONSUMER STATES THAT THE VEHICLE IS NO LONGER RELIABLE AND THE PROBLEM IS BEYOND REPAIR. *YH

PE00 020; CONSUMER HAS PROBLEM WITH THE AIR PRESSURE FROM THE TIRE. HE HAS CONTACTED FIRESTONE.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

PE00 020; CONSUMER CHECKED VEHICLE A MONTH AGO AND NOTICED THAT THERE WERE STRESS MARKS AND CRACKING ALL AROUND SIDEWALLS. FIRESTONE, WILDERNESS #AT, P2357515. HE HAS CONTACTED FIRESTONE, AND THE ATTENDANT ROTATED THE TIRES.*AK

PE-00-020; ORIGINAL EQUIPMENT ON A 1999, FORD, EXPLORER, TIRE SIZE P23565R15, DOT NUMBER BEGIN WITH W2. TIRES ONLY HAVE 18 THOUSAND MILES ON THEM. ALL FOUR TIRES HAVE DEVELOPED HAIRLINE CRACKS JUST ABOVE THE WHITE LETTERING MARK. TIRE CRACKS CAN BE MOVED WITH ONES FINGER, TIRES HAVE BEEN ROTATED. *AK TIRES WERE NOT ON RECALL, BUT THE DEALER WAS WILLING TO REPLACE THEM WITH PRORATE. *YH

PE00-020; ORIGINAL EQUIPMENT 1999, FORD, EXPLORER, P23575R15, DOT W2HL1PL229, WITH 25000 MILES . DRIVING AT APPROXIMATELY 55 MPH RIGHT FRONT TIRE DEFLATED QUICKLY. THERE WAS NO VISIBLE HOLE OR CRACKS, AND NO TREAD SEPARATION. *AK ALL FOUR TIRES WERE REPLACED BY THE CUSTOMER. *YH

I HAVE DETAILED DOCUMENTATION REGARDING THE 8/7/99 ACCIDENT INVOLVING THE WILDERNESS XT TIRE AND NOW WITH THE RECENT RECALL, HAVING THE SECOND SET OF WILDERNESS XT TIRES REPLACED AT THE SCARSDALE FORD DEALERSHIP, WHO CONFIRMED THAT ON BOTH OCASSIONS, MY FORD EXPLORER CONTAINED SAID TIRES. ALL CORRESPONDENCE AND DOCUMENTATION WAS PROVIDED TO FORD MOTOR COMPANY'S OFFICE OF THE GENERAL COUNSEL IN DEARNBORN, MI, WITH NO RESPONSE, (INCLUDING BUT NOT LIMITED TO RECEIPTS, POLICE REPORT AND OUT OF POCKET EXPENSES DUE TO THE DELAY IN FORD'S RESPONSE TO MY WRITTEN AND TELEPHONE INQUIRES ($6,000), IN ADDITION TO THE COST OF REPAIRS WHICH WAS COVERED UNDER MY AUTO INSURANCE. I CAN AND WILL PROVIDE ALL THE CORRESPONDING DOCUMENTATION TO OBTAIN THE APPROPRIATE RENUMERATION. THE FORD SCARSDALE DEALERSHIP HAS ALSO MAINTAINED COPIES OF MY DOCUMENATION WHICH THEY ARE ALSO READY TO PROVIDE UPON REQUEST. I MADE A CALL TO YOUR OFFICE AND WAS ADVISED THAT I WOULD RECEIVE THE FORM IN THE MAIL AND THAT WAS ALMOST A MONTH AGO, REASON FOR WHICH I SUMBITTING THIS ELECTRONIC COMPLAINT FORM. PLEASE CONTACT ME WITH FURTHER INSTRUCTIONS. *AK( DOT NUMBER: TIRE SIZE: 15 )

LEFT FRONT FIRESTONE ATX TIRE BLEW OUT (1 FOOT HOLE) CAUSING LOSS OF CONTROL RESULTING IN ACCIDENT AND INJURY TO CONSUMER. *MJS

FIRESTONE: INSD CLAIMS HE HAS DEFECTIVE/WILDERNESS TIRES WHICH LIKELY CAUSED HIS SON TO FLIP VEHICLE (ONE CAR LOSS), HLDING VEH AT SADISCO, PLEASE ADVISE. (CLAIM# 59-V524-541) *MW

V1 TRAVELING ON E W CONNECTOR RD. IN THE RAIN, THE TIRE BLEW OUT AND THE VEHICLE WENT OFF THE ROAD. P235/75/R15 FIRESTONE. (CLAIM# 01-6162-088) *MW

GOING UP A GRADE WITH MOTORHOME TOWING THE 99 EXPLORER & NOTICED SMOKE COMING FROM THE BACK END. COULDNT PULL OVER TILL DOWN THE GRADE & THEN THE MOTORHOME STARTED SWERVING BACK & FORTH & THE EXPLORER WAS ALSO SWERVING BADLY. BY THE TIME HE GOT DOWN THE GRADE HE SWERVED & WENT UP AN EMBANKMET & BACK DOWN & OFF THE ROAD THE FORD'S TIRE BLEW OFF RIM COMPLETELY CAUSING DAMAGE TO SEAL BETWEEN TIRE & BODY, REAR VIEW MIRROR, LEFT REAR DOOR ON MOTOHOME & MORE REC'D CALL FROM INSD-HE STATES HE WILL GOING HOME TO YERINGTON NEXT WEEK AND WILL GET IN TOUCH W/HIS AGENT RE: DAMAGE TO HIS VEH AND SUB. INSD STATES THAT FIRESTONE IN NEWPORT (?) REPLACED ALL 5 TIRES, UPGRADES THEM, BUT INSD WAS CHARGED FOR SOME THE REPLACEMENT FOR THE TIRE THAT BLEW WAS PAID FOR IN FULL BY FIRESTONE-INSD WOULD LIKE TO GO THRU HIS OWN POLICY AND SUB FIRESTONE. (CLAIM# 28-3063-120) *MW

LOSS RESULTED FROM A BLOWN FIRESTONE WILDERNESS AT P235/75R15. I HAVE THE TIRE IN MY POSESSION. PLEASE LET ME KNOW WHO TO CONTACT WITH FIRESTONE FOR SUB DOTVDHL P235. (CLAIM# 43-R536-759) *MW

TIRE BLOW OUT TIRES ARE FIRESTONE AT WILDERNESS, P235-R75R15, MADE IN DECAITUR IL PLANT, INS'D BROUGHT HIS EXPLORER IN 10/99. (CLAIM# 06-5306-611) *MW

FIRESTONE: INSURD'S TIRE BLEW CAUSING HIM TO LOSE CONTROL OF VEH. HITTING 3 OTHER CARS. ONE OTHER PERSON OT HER THAN INSRD WAS TAKEN TO HOSP. POLICE REPORT IS AVAIL. DAMAGE TO OTHER VEH. AND DRIVERS UNKNOWN. INFO. GIVEN BY WIFE. I/D TIRMOMG ROGJT PMTP RT 31 S. MADE A WIDE RIGHT TURN AND STRUCK A LANE MARKER BLOWING OUT HIS LEFT FRONT TIRE. REVIEWED CSR PHOTOS TIRE IS A WILDERNESS. (CLAIM# 46-0299-589) *MW

THIS VEHICLE HAD TWO TIRES BLOW OUT. IS IT POSSIBLE THAT THE FIRESTONE WILDERNESS TIRES COULD ALSO BLOW OUT WITHOUT A TREAD SEPARATION? THE VEHICLE WAS REPAIRED. (CLAIM# 43-R369-551) *MW

TIRES ON VEHICLE WERE FIRESTONE WILDERNESS AT, P235/75R15, 105S M/S. TIRE CAME APART ON INSD. RECVD MESSAGE FROM ESTIMATOR THAT TIRES NOT CAUSE OF ACCIDENT. (CLAIM# 59-V547-062) *MW

FIRESTONE WILDERNESS TIRE FAILURE-TREAD SEPARATION SUSPECTED-WHILE DRIVING LEFT FRONT AND LEFT REAR TIRE FAILED-INSURED WAS AVOIDING ANOTHER VEHICLE WHILE ON HIGHWAY. VEHICLE WENT OFF SHOULDER OF ROAD AND WHEN INSURED BROUGHT VEHICLE BACK TO SURFACE, TIRES FAILED. INSURED THEN LOST CONTROL AND VEHICLE FILIPPED. (CLAIM# 33-0243-110) *MW

WHILE TRAVELING AT 70 MPH AND WITHOUT ANY INDICATION TIRE TREAD SEPARATED .*AK

DRIVING ON HIGHWAY AT NORMAL SPEED WHEN THERE WAS A LOUD EXPLOSION. AFTER THE EXPLOSION WE REALIZED THE REAR WINDOW HAD BLOWN OUT. THE DEALER WAS CONTACTED AND THE REPLACEMENT WAS COMPLETED AND COVERED BY THE DEALER WITH NO QUESTIONS ASKED.

TIRES HAVE NOT FAILED, CAR HAS BEEN GARAGED SINCE RECALLS BEGAN-AFRAID TO USE CAR( DOT NUMBER: TIRE SIZE: P255/70R16 )

THIS ERROR CODE SHOWED UP AT 3500 MILES,THE DEALER HAS CHANGED THE WHOLE AIR BAG SYSTEM AND THE SAME CODE COMES UP HAS HAPPENED 8 TIMES SAME CODE. PLEASE CONTACT ME AND I WILL EXPLAIN FURTHER. I AM IN THE PROCESS OF HAVING FORD BUY THIS TRUCK BACK BUT THEY ARE BEING LESS THAN COOPERATIVE. THE DEALER IS GIVING ME THE RUN AROUND.. I HAVE BEEN FOLLOWING THE FIRESTONE HEARINGS I THINK YOU HAVE THE HAMMER TO SWING THAT I DON'T.. THANK YOU FOR YOUR TIME I AM LOOKING FORWARD TO DISCUSSING THIS FURTHER. BILL HILGENDORFF

MY FORD EXPLORER EXPERIENCED A TIRE FAILURE BY WAY OF SEPERATION BETWEEN THE TIRE GROVE AT A LITTLE OVER 11,000 MILES. I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MILES PER HOUR. I CALLED THE SOUND FORD DEALERSHIP AND A LOCAL EVERETT WA FIRESTONE DEALER AND THEY BOTH TOLD ME THAT COULD NOT HELP ME. THEY BOTH ASSURED ME THAT THIS WORK WOULD NOT BE COVERED UNDER WARNTIES. I WAS LESS THAN PLEASED WITH THIS SITUATION, BUT WITH LIMITED CHOICES I DECIDED TO GO TO LES SCHWAB AND PURCHASE THE CHEAPEST TIRE I COULD FIND WITHIN THE SAME SIZE AND USED IT FOR MY SPARE. THIS SEEMS LIKE A PRETTY SHOTTY THING TO HAVE TO DO WHEN YOU CONSIDER THAT I PAID $23,000.00 FOR A TRUCK THAT WAS ONLY A FEW MONTHS OLD. THE OTHER THING THAT DISTURBS ME IS THAT NO ONE AT THE DEALERSHIP INFORMED ME THAT THE FORD EXPLORER WAS TOP HEAVY AND THAT THEY TRIED TO COMPENSATE FOR THIS SHORTCOMING BY REDUCING THE AIR PRESSURE LEVEL TO 26 PSI. A FIRESTONE REPRESENTITIVE INFORMED ME THAT THE TIRE BEING A CLASS "B" TIRE WAS NOT DESIGNED FOR THIS PRESSURE UNDER CERTAIN CONDITIONS. ALL OF THIS SEEMS VERY DISTURBING TO ME ESPECIALLY WHEN YOU CONSIDER THE 4 OTHER RECALLS AND WARRANTY WORK THAT I AM HAVING DONE ON THE ROCKER ARM COMPONENT. THIS IS MY FIRST FORD PRODUCT AND FIRESTONE PRODUCT. I AM NOT IMPRESSED THUS FAR AND I THINK IT IS APPROPRIATE THAT I BE REIMBURSED FOR AT LEAST THE TIRE WORK I HAVE HAD DONE. AFTERALL IT APPEARS THAT MY FAMILY AND I ARE TAKING ALL OF THE SAFETY RISKS WHILE USING YOUR PRODUCTS AND P

REAR TIRES, ORIGINAL EQUIPMENT, WERE CRACKED ON THE SIDEWALL. FORD & FIRESTONE DEALERS REFUSED TO REPLACE OR ACKNOWLEDGE THAT THE TIRES WERE DANGEROUS. BOTH OFFERED TO REPLACE AT A FEE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

WHILE GOING THROUGH A STATE INSPECTION, INSPECTOR TOLD CONSUMER THAT TIRES ON VEHICLE WERE TOO SMALL, AND THEY WERE RUINING THE ALIGNMENT OF VEHICLE. *AK

AFTER SEEING INFORMATION ABOUT RECALLS, INSPECTED THE TIRES AND FOUND OUT THAT LEFT REAR TIRE HAD THREE CUTS ON IT. CONSUMER WAS CONCERNED. FIRESTONE, WILDERNESS, P235/75 R15, DOT VD. *AK CRUISE CONTROL MALFUNCTIONED. HOOD LATCH WAS LOOSE. WINDSHIELD WIPER MALFUNCTIONED. *YH

AFTER HAVING RECEIVED A RECALL NOTICE ON THE FIRESTONE TIRES TOOK VEHICLE TO HAVE THE TIRES REPLACED. BUT THEY COULDN'T REPLACE THEM IMMEDIATELY. CONSUMER HAD TO WAIT ABOUT FOUR WEEKS TO HAVE THE TIRES REPLACED. FIRESTONE WILDERNESS AT, P235/75 R15. *AK

VEHICLE STALLS

I HAVE BEEN INFLATING MY TIRES TO THE FORD SPECIFICATIONS,WHEN MY LOCAL FORD DEALER "INSPECTED" THE TIRES IN REGARD TO A "RECALL" THEY SAID IT WAS NOT DEFECTIVE BECAUSE THE "CODE" WAS OK.THEY MADE NO RECOMENDATION FOR A PROPER INFLATION PRESSURE!SHOULD I FOLLOW THE MANUFACTURERS RECOMENDATION? WILL I BE DEAD WHEN THEY RELIZE THESE TIRES ARE DEFECTIVE?WILL I BE THE LEAD STORY ON THE NIGHTLY NEWS BEFORE FIRESTONE REPLACES THEM?I CAN NOT TRUST FORD OR FIRESTONE TO DO THE RIGHT THING!!PLEASE USE YOUR POWER TO PROTECT THE AMERICAN PUBLIC !!( DOT NUMBER: ???? TIRE SIZE: P235/75R15 )

AFTER HEARING AVBOUT RECALL ON THE TIRES, HAD INSPECT TIRES, AND FOUND OUT THAT TIRES HAD A SLACH ON IT THEM. RECEIVED A RECALL NOTICE, WICH DID NOT INCLUDE THE DOT OF THESE TIRES, W2 P235/75 R15 FIRESTONE, WILDERNESS.*AK

PE00-020; TIRES SIZE 23575R15, DOT VNHL1PL358, ORIGINAL EQUIPMENT WITH FORD EXPLORER, 1999, 21000 MILES ON IT. CONSUMER TOOK VEHICLE TO GET INSPECTED AT FIRESTONE, AND WAS TOLD THAT FRONT DRIVER'S SIDE TIRE TREAD WAS SEPARATING, AND HAVE DEVELOPED CRACKS ALL AROUND THE TREAD. ALSO, OTHER 3 TIRES STARTED TO PEEL , RUBBER WAS PEELING OFF. FIRESTONE DID NOT REPLACE TIRES BECASUE IT WAS NOT PART OF RECALL.*AK

RAISED THREAD ON FRONT TIRES. TIRES SAID TO BE BAD FROM WHEEL ALIGHNMENT. TIRES STILL HAVE BUT BOUGHT REPLACEMENTS. SAME TIRES BOUGHT & FOUND 1 TIRE ON TRUCK W/VD CODE. REPLACED FOR FREE. SHOULD OTHER TIRES I HAVE BE HELD FOR INSPECTION. PLEASE CONTACT ME REGUARDING THIS.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )