NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
1999 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
I STARTED MY VEHICLE AND WHEN I STARTED TO MOVE NOTICED THAT THE TRANSFER CASE WAS IN 4 WHEEL DRIVE, LOW RANGE. I DID NOT PUT IT IN 4WD, I DO NOT KNOW WHY IT WAS ENGAGED. I ATTEMPTED TO RETURN IT TO 2WD AND NOTHING HAPPENED. I WAS FORCED TO DRIVE IT AT 10 MPH TO A GARAGE. THEY WERE ABLE TO GET THE TRANSFER CASE OUT OF 4WD LOW, AND INTO 4WD HIGH RANGE SO I COULD DRIVE IT ON THE ROAD. THEY ALSO PROVIDED ME WITH NHTSA RECALL INFORMATION ON THE GENERIC ELECTRONIC MODULE AS IT RELATES TO ELECTRICALLY OPERATED 4WD SYSTEMS. THE CAMPAIGN NUMBER IS 00V072000. WHEN I CHECKED WITH FORD THEY SAID THE RECALL DOESN'T COVER MY VEHICLE, EVEN THOUGH EXHIBITS SYMPTOMS OF THE PROBLEM SPECIFIED IN THE RECALL, AND MATCHES ALL OF THE CRITERIA IN THE RECALL I.E., MAKE, MODEL, YEAR, ENGINE, TRANSMISSION, AND DATE OF MANUFACTURE. I AM WONDERING WHY MY VEHICLE ISN'T INCLUDED IN THIS RECALL, AND WHAT I CAN DO TO GET IT INCLUDED IN THE RECALL. *AK
WHEN APPLYING ACCELERATOR PEDAL VEHICLE WILL HESITATE BRIEFLY BEFORE THROTTLE RESPONDS.*AK
THE WINDSHIELD WIPERS (FRONT) INTERMITTENTLY HAVE NOT BEEN WORKING FOR 2 YEARS. WE HAVE TAKEN THE EXPLORER IN 5 TIMES TO HAV THIS PROBLEM FIXED, BUT THEY STILL AREN'T WORKING PERIODICALLY. THIS IS A DANGEROUS SAFETY ISSUE, ESPECIALLY WHEN ON THE HIGHWAY AND A SUDDEN RAINSTORM OCCURS. SOMEONE CAN BE FATALLY INJURED WITH WIPERS THAT ONLY WORK WHEN THEY FEEL LIKE IT!*AK
ENGINE HEADS CRACKED ON BOTH SIDES. THE HOOD LATCH ASSEMBLY RUSTED AND CANNOT BE OPENED, ALSO THE HORN FILLED UP WITH WATER AND WOULD NOT WORK AS A RESULT.
THE PRESSURIZED LIFT RODS WHICH HOLD THE HOOD UP FAILED SEVERAL TIMES, BUT THE FIRST TIME THE HOOD FELL AND PINNED MY FINGERS UNDER THE CLOSED HOOD. I FEEL THE COOLER AIR TEMPERATURE (45 DEGREES) CONTRIBUTED TO THE FAILURE. IT HASN'T OCCURED DURING THE WARMER TIMES OF THE YEAR.*AK
BRAKE WEAR DOWN WHERE WILL NOT STOP VEHICLE, ROTORS AND BRAKE PADS KEEP PREMATURELY WEARING OUT. DEALER CONTACTED.*JB
CONSUMER STATE S THAT VEHICLE WILL RATTLE CAUSING CAM CHAIN TO SNAP. NLM
WHILE DRIVING IN OVERDRIVE AT 50 MPH AND GOING UP AN INCLINE, VEHICLE VIBRATES ERRATICALLY. PROBLEM HAS NOT BEEN REMEDIED. *AK O2 SENSOR FAILED AND WAS REPLACED. FUEL PRESSURE REGULATOR FAILED AND WAS REPLACED. CONSUMER STATED THAT THE DEALER CAN NOT DO ANYTHING TO FIX THE PROBLEM, WHICH SEEMS TO BE A MANUFACTURER DEFECT.*YH *SLC
WHILE DRIVING DRIVER'S SEAT FELL BACK. DEALER DETERMINED IT BROKE AT SEAT BOTTOM. *AK
WHEN GOING UP A HILL AT 55-60 MPH IN OVERDRIVE THERE IS A VIBRATION SENSATION. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING WINDSHIELD WIPERS WOULD COME ON INTERMITTENTLY WHILE SWITCH IS STILL OFF. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
THE CONSUMER WAS INVOLVED IN A ROLLOVER ACCIDENT. THE CONSUMER SUSTAINED INJURIES AND BELIEVES THE INJURIES WERE AS A RESULT OF THE SEATBELT NOT LOCKING. *NLM *NLM
WHEN DRIVING, ALTERNATOR WOULD STEADILY DECREASE THE POWER OF VEHICLE. THIS CAUSES THE VEHICLE TO EVENTUALLY SHUT DOWN, THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES AND HAD ALTERNATOR REPLACED EACH TIME. *TT
BRAKE PADS WERE WORN & NEEDED REPLACING, IN ORDER TO REPLACE THE PADS AND TURN THE ROTORS THE MECHANIC HAD TO BREAK THE ROTOR. *NLM *JB
WHEN IDLING IN PARK OR DRIVE THE EHICLE MAKES NOISE THAT SOUNDS LIKE MARBLES RATTLING IN A CAN THEN THE VEHICLE ACTS LIKE IT WANTS TO STALL OUT. NLM
DRIVER'S SIDE SEAT LATCH WILL NOT MOVE AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK
WINDSHIELD WIPERS INVOLUNTARILY COME ON. WINDSHIELD WIPERS ARE A DISTRACTION TO DRIVER WHEN THEY COME ON UNEXPECTEDLY. *AK
WHILE AT A RED LIGHT AND AT A COMPLETE STOP, WITHOUT PRIOR WARNING VEHICLE ACCELERATED FORWARD INTO ANOTHER VEHICLE. *AK *YH
TRUCK WOULD START, BUT WOULD NOT IDLE. TOWED TO DEALER. IDLE AIR CONTROLLER REPLACED UNDER WARRANTY.*AK
VEHICLE HAS MAJOR VIBRATION THROUGHOUT BODY WHEN IT IS IDLING. RPMS FLUCTUATE UP AND DOWN BETWEEN 1600 AND 2300. DEALER ADDED AN EXTRA BRACKET TO EXHAUST SYSTEM TO HELP STOP VIBRATION. VEHICLE WOULD ONLY REV HARD WHEN IT WAS FIRST STARTED UP. VEHICLE WAS NOT INCLUDED IN RECALL 00V395000/ MANUFACTURER'S RECALL 00546, BUT IT WAS UPGRADED ACCORDINGLY TO HELP CORRECT THE PROBLEM BEFORE IT GOT WORSE.*AK
THE CHECK ENGINE LIGHT ILLUMINATED ON VEHICLE. CONSUMER TOOK VEHICLE IN TO A FORD DEALERSHIP AND WAS INFORMED THE PROBLEM WAS HARD TO DETECT. AFTER MANY DEDUCTIONS(FUEL JET CLEANING, FUEL SYSTEM MODULE REPLACED, AND THE REPLACEMENT OF THE CHAIN GUIDES) THE CLUTCH MECHANISM WAS FROZEN TOGETHER BECAUSE OF THE MANY DIFFERENT BRANDS OF TIRES ON THE FRONT VERSUS THE REAR. *JG
WHILE DRIVING AND WITHOUT WARNING WINDSHIELD WIPERS WILL TURN ON WITHOUT SWITCHING WIPERS ON. *AK
NOISE IS COMING FROM THE DIFFERENTIAL WHILE DRIVING. DEALER WAS NOTIFIED. *AK THE CONSUMER FEELS THAT THERE IS A DESIGN FLAW IN THE FRONT DIFFERENTIAL UNIT. THE UNIT SHOULD NOT HAVE FAILED SO EARLY IN THE LIFE OF THE VEHICLE AND AFTER BEING USED ONLY SPARINGLY. THE NOISE STILL CAN BE HEARD EVEN AFTER THE REPAIRS. *SCC
VEHICLE HAS A KNOCKING NOISE COMING FROM UNDERNEATH THE HOOD AREA. DEALERSHIP IS AWARE OF PROBLEM. *AK
WHILE DRIVING THE SEATBACK BROKE, CAUSING ME TO LOSE CONTROL MOMENTARILY. I AM NOT A LARGE PERSON I AM 6'3" AND 220 LBS. I AM SURE THAT IF THERE HAD BEEN MORE VEHICLES ON THE ROAD THER WOULD HAVE BEEN AN ACCIDENT. I WOULD HOPE THAT YOU WOULD INTO THIS BECAUSE I THINK THAT IT WOULD CAUSE AN ACCIDENT FOR SOMEONE.*AK
MY THROTTLE BODY LINKAGE DOES EXACTLY WHAT IS DESCRIBED IN RECALL #00V422000, BUT MY YEAR WAS NOT INCLUDED.*AK
WHILE TRAVELING AND WITHOUT ANY INDICATION ENGINE STALLED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING 15MPH AND WITHOUT WARNING FRONT TIRE COLLAPSED. MECHANIC STATED THAT UPPER BALL JOINT WAS MISSING A NUT WHICH CAUSED BRAND NEW TIRE TO COLLAPSE.*AK DEALER REPLACED BROKEN RIGHT LOWER BALL JOINT, BRAKE HOSE, WHEEL SPEED SENSOR AND RACK/PINION UNIT. *YD
WHILE DRIVING THE VEHICLE THE DASH LIGHT ILLUMINATES ALL LIGHT ACTIVATED. THE LIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS STOP WORKING, THE TURN SIGNALS ARE ERRATIC. NLM
ENGINE BEGAN PRODUCING SOUNDS OF DIESELING OR RATTLING AT ROUGHLY 50K MILES. CAMSHAFT TENSIONER REPLACED UNDER RECALL SHORTLY AFTER, MECHANIC SAID THIS WOULD ELIMINATE NOISE. NOISE GREW PROGRESSIVELY WORSE OVER TIME - BROUGHT INTO A FORD DEALER, HAD VEH. FOR A WEEK AND REPLACED FRONT CAM CHAIN GUIDE. WENT TO P/U VEHICLE AND WAS INFORMED NOISE IS STILL THERE DUE TO REAR CAM CHAIN GUIDE NEEDING REPLACEMENT. WOULD HAVE TO PULL MOTOR FOR ABOUT ANOTHER $1000. TWO INDEPENDENT MECHANICS INFORMED ME BOTH GUIDES FAILING DUE TO CAM SHAFT TENSIONER. BOTH GUIDES WOULD NOT FAIL AT SAME TIME ON OPPOSITE ENDS OF MOTOR UNLESS JOINED BY COMMON PART. DEALER AND FORD MOTOR CO. BASICALLY SAID THAT'S MY PROBLEM.*AK
WHILE BACKING OUT OF A DRIVEWAY AT APPROXIMATELY 5 MPH A BOLT IN DRIVERS SEAT UNEXPECTEDLY BROKE AND CAUSED SEATBACK TO FALL INTO SECOND ROW OF SEATS. AS A RESULT, DRIVER'S FOOT HIT ACCELERATOR PEDAL, INCREASING SPEED OF VEHICLE, AND LOST CONTROL. VEHICLE TRAVELED AN ESTIMATED DISTANCE OF 50-60 FEET BEFORE CRASHING INTO A TREE. DRIVER RECEIVED MINOR HEAD AND SHOULDER INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY THE DEALERSHIP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. NOTE: PART IS AVAILABLE FOR INSPECTION.*AK
WHILE DRIVING AT HIGHWAY SPEEDS CONSUMER LOST CONTROL OF VEHICLE. DEALER WAS CONTACTED, AND STATED BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *AK
BRAKE LIGHTS REMAIN ILLUMINATED AFTER VEHICLE HAS BEEN SHUT OFF, DEALER HAS YET TO BE CONTACTED, PLEASE PROVIDE FURTHER DETAILS.*AK
THE STEERING COLUMN STARTED SMOKING AS I USED THE BLINKER. THE LOCAL FORD SERVICE SAYS THAT THE "CLOCK SPRING" IN THE AIR BAG CAUGHT FIRE AND DAMAGED THE STEERING COLUMN AND POSSIBLY THE AIR BAG. THIS IS NOT COVERED UNDER WARRANTY AS IT IS A SAFTY DEVICE.
CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE DRIVE TRAIN, CONSUMER BEGAN HEARING AN ODD N OISE IN AUGUST 2000, AND IN APRIL 2001, AT THAT TIME DEALER COULD NOT DUPLICATE THE PROBLEM, THE DEALERSHIP HOWEVER DID REPLACE THE DRIVESHAFT ASSEMBLY, AND THE JOINT ASSEMBLY SPINDLE-ARM, SEVERAL MONTHS LATER THE OUTER TIE-ROD ENDS WERE REPLACED, LOWER STEERING SHAFT WHICH WAS LEAKING POWER STEERING FLUID, THE POWER STEERING PUMP AND THE RACK AND PINION, ALSO PARKING BRAKE DOES NOT RELEASE, AND THE CRUISE CONTROL CABLE WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED.*AK *SLC
CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE'S SUSPENSION. *JG
UPON STARTING VEHICLE AND BYN PRESSING ON ACCELERATOR PEDAL STICKS. TOOK TO DEALER, DEALER STATED THAT WAS THE THROTTLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING 40MPH, FRONT RIGHT TIRE BLEWOUT, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. TIRE SIZE AND DOT# UNAVAILABLE. 1999, FORD, EXPLORER.*AK *TT
THROTTLE STICKS (MOMENTARILY) JUST AFTER STARTING ENGINE. DOES NOT STICK ANY OTHER TIME. *AK
"CHECK ENGINE" LIGHT CAME, BUT CAR APPEARED TO RUN/PERFORM NORMALLY. WHEN THE LIGHT CAME ON, I WAS LOW ON FUEL. HAD DEALER CHECK, REPORTED TAHT I NEEDED NEW FUEL PUMP, THERE WERE LEAKS AT INTAKE GASKETS & COST TO REPAIR WOULD BE ABOUT $1,200. SECOND SCAN BY ANOTHER AUTO SHOP COULD NOT GET THE SAME COMPUTER "CODES" AS DEALER. "CHECK ENGINE" LIGHT WAS RESET. ON 1/24/2002, WHEN FUEL TANK WAS VERY LOW, "CHECK ENGINE" CAME ON AGAIN. NOT CONVINCED WHAT THE PROBLEM IS! I AM CERTAIN THAT WATER IN THE FUEL IS PART OF THE PROBLEM. I AM NOT CONVINCED THAT A NEW FUEL PUMP IS NEEDED.*AK
WHILE DRIVING, THROTTLE/ AIR BYPASS VALVE MALFUNCTIONS WHICH CAUSES ACCELERATOR PEDAL TO STICK, AND PEDAL GOES NEARLY TO THE FLOOR. ALSO PEDAL HAS TO BE PUMPED BEFORE IT RELEASES. *AK THE DEALER SAID THEY CAN FIX THE PROBLEM, BUT THE VEHICLE STILL HESITATES AND THERE IS ROUGH IDLE, THE LOWER BALL JOINTS FAILED, AND WERE REPLACED.*YH
DEALER REFUSED TO REPAIR VEHICLE AFTER DEFECTIVE REMAUFACTURED ENGINE INSTALLED. *AK
CONSUMER STATES THAT VEHICLE SOMETIMES DOES NOT START, HOWEVER AFTER DAYS AND HOURS IT WOULD START ON ITS OWN. *SLC
CONSUMER STATES THE ABS SYSTEM FAILED. *YD
WHILE TRAVELING AND WITHOUT ANY INDICATION STEERING WHEEL LOCKED UP, MAKING IT DIFFICULT TO STEER. PLEASE PROVIDE FURTHER INFORMATION. *AK
REAR TIRE STRUCK THE TOYOTA'S FRONT BUMPER AND ROLLED THE EXPLORER OVER. THE SIDE AIRBAGS DID NOT DEPLOYED. THE FORCE IN THE ROLLOVER CRASH SHOULD HAVE ACTIVATED THE SIDE AIRBAGS.
WHILE DRIVING, UPPER CONTROL ARM DISENGAGED FROM VEHICLE AND WHEEL CAME OFF *AK CONSUMER HAD STOPPED AT A RED LIGHT AND WENT TO ACCELERATE WHEN THE LIGHT CHANGED AND THE FRONT OF THE VEHICLE DROPPED TO THE PAVEMENT, CONSUMER NO LONGER OWNS THIS VEHICLE. *JB
WHEN WE TOOK DELIVERY OF THE 2000 EXPLORER, THE FIRESTONE TIRES WERE INFLATED TO 20PSI. WE DISCOVERED THIS AFTER AN 800 MILE TRIP. WHEN INFLATED TO 30 PSI, THE RIDE IS TERRBLE! WHEN WE COMPLAINED TO THE DEALER ABOUT THE RIDE ON THE NEXT SERVICE TRIP, THEY GAVE US PAPER WORK STATING THE TIRE PRESSURE HAD BEEN ADJUSTED TO 30 PSI. THE RIDE WAS BETTTER ON THE 10 MILE TRIP HOME. CHECKING THE TIRE PRESSURE WHEN WE ARIVED HOME SHOWED THEM TO BE INFLATED TO 20 PSI. REINFLATING TO 30 PSI CAUSED THE BONE JARRING RIDE TO REOCCUR. BOTTOM LINE: FORD HAS A SUSPENSION PROBLEM THAT THEIR DEALERS ARE FIXING BY LOWERING TIRE PRESSURE TO 20 PSI. HOW MUCH OF THE FIRESTONE TIRE PROBLEM HAVE THE DEALERS CREATED TRYING TO SOVE CUSTOME RIDE COMPLAINTS?*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Explorer → · Every Explorer year → · How the figures are calculated →