Page 24 of 29 · complaints 1,151–1,200 of 1,450

1996 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Latches/Locks/Linkages › Doors › Latch
Filed Nov 23, 1998TX

THE TWO DOORS IN REAR WILL NOT OPEN FROM INSIDE. SEEMS THE CHILD LOCKS ARE ON, WHEN THE CHILD LOCKS ARE IN THE CORRECT POSITION, THE VEHICLE WILL STILL NOT OPEN. DEALER CONTACTED, AND IS NOT AWARE OF THE PROBLEM. CONSUMER STATES THE PROBLEM STILL EXISTS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 20, 1998CA

ENGINE STALLS CAUSING THE STEERING TO LOCK, POWER BRAKES TO FAIL AND LOSS OF CONTROL.

Seat Belts › Front › Anchorage
Filed Nov 20, 1998CA

FRONT SEAT BELT FAILED.

Suspension
Filed Nov 17, 1998GA

WHEN MAKING A LEFT TURN OR WHEN GOING OVER BUMPS IN THE ROAD A SQUEAKING NOISE OCCURS WITHIN THE FRONT DRIVER'S SIDE WHEEL AREA. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrashFire
Filed Nov 13, 1998MI

WHILE DRIVING AT 30 MPH WENT TO APPLY FOR THE BRAKES ON WET PAVEMENT AND BRAKES DIDN'T WORK. CONSUMER HIT A TREE. PULLING THE VEHICLE FROM THE TREE THERE WAS SMOKE COMING FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. *AK

Unknown or Other
Filed Nov 13, 1998NJ

THE VEHICLE WAS TAKEN TO BE FIXED. AFTER IT WAS PICKED UP. I HAVE FOUND OUT THAT THE WINDOW IS STILL DEFECTIVE AND I AM FINDING PROBLEMS WITH OTHER PARTS AS WELL.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 10, 1998FL

ENGINE MANIFOLD CRACKED, CAUSING THE VEHICLE TO MAKE A LOUD NOISE. DEALER SAYS EXHAUST HEADER NEEDS TO BE REPLACED. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Oct 16, 1998NC

ACCELERATOR WOULD STICK. THE BRAKES FAILS TO WORK WHEN THIS HAPPENS. CAN HAPPEN AT DIFFERENT SPEEDS. HAVE TAKEN TO DEALER & INFORMED IDLE AIR CONTROL MOTOR NEEDED REPLACING. PROBLEM SINCE RETURNED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Oct 15, 1998MA

BOTH FRONT ANTI LOCK BRAKE SENSORS FAILED. * ET

Vehicle Speed Control › Linkages
Filed Oct 5, 1998GA

SUDDEN UNCONTROLLED ACCELERATION.

Vehicle Speed Control
Filed Sep 30, 1998MA

TURNED INTO DRIVEWAY BRAKES FAILED, VEHICLE ACCELERATED AND CRASHED INTO GARAGE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Sep 29, 1998MA

ABS BRAKE FAILURE

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Sep 22, 1998GA

OIL IS LEAKING FROM THE FRONT AXLE SEAL UNTO THE POWER STEERING BELT, CAUSING IT TO SLIP RESULTING IN LOSS OF POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK

Tires › Tread/Belt
Filed Sep 21, 1998AZ

WHILE DRIVING AT 55 MPH NOTICED LOUD NOISE COMING FROM THE REAR OF THE VEHICLE, THE TIRE EXPLODED AND LEFT THE NOTHING, BUT TREAD ON THE RIMS. CONSUMER LOST SOME CONTROL OF THE VEHICLE, BUT WAS ABLETO BRING THE VEHICLE TO A COMPLETE STOP AFTER APPLYING THE BRAKES AND PUTTING THE VEHICLE INTO NEUTRAL. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING THEY COULD DO. *AK

Power Train › Axle Hubs
Filed Sep 15, 1998LA

4-WHEEL DRIVE LOCKING HUBS FAILED, CAUSING FRONT END NOISE.

Structure › Body › Door
Filed Sep 12, 1998CA

INSIDE REAR DOOR HANDLE IS INOPERATIVE.

Wheels
Filed Sep 2, 1998GA

THE RIGHT FRONT WHEEL ASSEMBLY DISCONNECTED FROM AXLE AND SEPARATED FROM VEHICLE, CAUSING LOSS OF CONTROL.THE VEHICLE LEFT THE ROAD DURIN AN EVASIVE MANEUVER TO AVOID A COLLISION WITH ANOTHER VEHICLE AT WHICH TIME THE ASSEMBLY FAILED.

Power Train › Driveline › Differential Unit
Filed Aug 30, 1998WI

FRONT DIFFERENTIAL LEAKS OIL.

Visibility › Glass, Side/Rear
Filed Aug 25, 1998NY

WHILE PULLING VEHICLE INTO DRIVEWAY REAR WINDOW EXPLODED FOR NO REASON. CAUSE OF PROBLEM UNKNOWN. *AK

Structure › Body › Door
Filed Aug 17, 1998CA

REAR DOORS WILL NOT OPEN . ONE HANDLE HAS BEEN SPRUNG AND THE OTHER BROKE OFF. OWNER HAS CONTACTED THE DEALER AND MANUFACTURER. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Aug 16, 1998TX

HOOD LATCH MALFUNCTIONED.

Structure › Body › Door
Filed Aug 14, 1998MS

BOTH INSIDE REAR DOORS DO NOT OPEN WHEN HANDLES ARE USED. DEALER HAS REPLACED BOTH HANDLES AND CONDITION REOCCURS. DEALER INFORMED CONSUMER THAT FORD IS AWARE OF THIS PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 5, 1998FL

ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE WOULD SHUT OFF FOR UNKNOWN REASON. VEHICLE HAS BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS AND THEY CANNOT RESOLVE THE PROBLEM. *AK

Wheels › Hubcap/Cover
Filed Jul 28, 1998VA

IN 1996 FORD IMPLEMENTED NEW SEALED HUB ASSEMBLIES TO REPLACE STANDARD WHEEL BEARINGS. AT APPROXIMATELY 3000 MILES A CONSTANT SQUEAKING DEVELOPED IN MY FRONT WHEELS. THE MECHANIC DIAGNOSIS WAS BRAKE NOISE ANNOYING BUT HARMLESS. AT 40,000 MILES THE SQUEAK TURNED SUDDENLY INTO THE SOUND OF GRAVEL IN THE WHEELS. THE VEHICLE LOST STABILITY IN HANDLING AND I IMMEDIATELY BROUGHT IT INTO THE CLOSEST GARAGE. THEY REPORTED THAT THE BEARINGS WERE BAD AND FURTHER DIAGNOSIS THEY DISCOVERED THE EXISTENCE OF THE SEALED HUB ASSEMBLIES. THE ASSEMBLIES ON BOTH FRONT WHEELS WERE BAD. ACCORDING TO THE SHOP FORD HAS A NATIONAL BACKORDER ON THE PARTS DUE TO THE LARGE NUMBER OF PROBLEMS. THE LOCAL FORD DEALER WILL NOT DISCUSS THE ISSUE WITH AND HAS SENT ME DIRECTLY TO FORD. (I ASSUME THAT THIS IS DUE TO THEIR FAMILIARITY WITH THE PROBLEM AND INABILITY TO ASSIST.) FORD REFUSES TO OFFER ANY ASSISTANCE AS I AM CURRENTLY OUT OF WARRANTY. THEY CAN NOT EVEN TELL ME WHEN THE PARTS WILL BE AVAILABLE. I HAVE NO COURSE OF ACTION.

Wheels › Hubcap/Cover
Filed Jul 28, 1998VA

THE ASSEMLBY OF BOTH FRONT WHEEL HUBS WAS BAD. THIS CAUSED THE VEHICLE'S WHEELS TO SQUEAK AND FINALLY LOOSE STABILITY IN HANDLING.

Steering › Steering Wheel/Handle Bar1 injured
Filed Jul 22, 1998FL

BOLT ON THE STEERING COLUMN CAME OFF CAUSING LOSS OF CONTROL, RESULTING IN A COLLISION.

Suspension › Front › Shock Absorber
Filed Jul 12, 1998OH

SPRINGS AND SHOCKS FAILED.

Suspension › Front › Shock Absorber
Filed Jul 12, 1998OH

SPRINGS AND SHOCKS FAILED.

Suspension1 injured
Filed Jul 8, 1998KY

WHILE TRAVELING AT 50 MPH, DAY-TIME, SUNNY, DRY, WITHOUT CAUSE THE VEHICLE BEGAN TO SWAY - ABOUT 50 YARDS, THEN VEHICLE ROLLED OVER THREE AND ONE HALF TIMES, SLID DOWN HIGHWAY APPROXIMATELY 50 FEET, ON ITS TOP. VEHICLE END ON ITS SIDE WITH ROOF IN TO THE STEERING WHEEL, ALL WINDOWS BROKEN, AND WINDSHIELD SHATTERED.

Service Brakes, Hydraulic1 injured
Filed Jul 2, 1998MA

VEHICLE TRAVELS TOO FAR AFTER THE BRAKES HAVE BEEN APPLIED AND VIBRATES DURING BRAKING.

Tires › Sidewall
Filed Jul 1, 1998DC

ONE OF THE FIRESTONE FRONT TIRES BLEW OUT DUE TO TREAD PORTION SEPARATING FROM BOTH SIDEWALLS.

Electrical SystemFire
Filed Jun 23, 1998IL

ELECTRICAL FIRE FROM THE INTERIOR SYSTEMS CONSOLE.

Air Bags › FrontalCrash1 injured
Filed Jun 22, 1998AR

WHILE TRAVELING ON THE HIGHWAY, SPEED LIMIT 45MPH, VEHICLE WAS STRUCK ON DRIVERS SIDE, FRONT HEAD-ON. THE AIRBAG SENSOR WAS STRUCK AND DAMAGED, AND THE AIRBAGS DID NOT DEPLOY. DEALER CANNOT DUPLICATE THE PROBLEM, VEHICLE IS BEING INVESTIGATED BY COLLISION REPAIR COMPANY. *AK

Steering › Steering Wheel/Handle Bar1 injured
Filed Jun 15, 1998FL

CONSUMER WAS MAKING A RIGHT TURN, SLOWED DOWN TURNED THEN ACCELERATED WHEN HE WAS UNABLE TO CONTROL THE STEERING. CONSUMER SAYS THAT THE VEHICLE'S WHEEL KEPT TURNING . *AK

SteeringCrash
Filed Jun 15, 1998KY

WHILE DRIVING 55 MPH OWNER MOVED STEERING WHEEL SLIGHTLY TO THE LEFT AND VEHICLE WENT INTO A ROCKING MOTION, CAUSING VEHICLE TO TURN ON ITS SIDE. CAUSE UNKNOWN. *AK

Fuel System, Other
Filed Jun 12, 1998AZ

GAS GAUGE DOES NOT MOVE WHEN FILLED WITH GAS OR WHILE DRIVING. CAUSE UNKOWN. DEALER CANNOT CORRECT PROBLEM. *AK THE TEMPERATURE GAUGE IS ERRATIC, DEALER REPLACED A WIRING HARNESS, HOWEVER THIS DID NOT WORK, DEALER CAN NOT REMEDY THE ERRATIC TEMPERATURE GAUGE OR THE INACCURATE GAS GAUGE. *SLC

Steering › Steering Wheel/Handle Bar1 injured
Filed Jun 12, 1998FL

STEERING COLUMN SPUN WITH NO RESISTANCE AND THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE WHICH RAN OVER THE CURB. BRAKES WERE ABLE TO STOP THE VEHICLE.

Vehicle Speed Control
Filed May 27, 1998NC

VEHICLE WAS STARTED AND THE CHOKE WAS ON WHEN DRIVER BACKED UP AND THE VEHICLE TOOK OFF. CONSUMER SLAMMED ON BRAKES, AND THE CAR GAINED SPEED AND TIRE HIT THE SIDE OF THE GARAGE. THE DEALER COULD NOT DUPLICATE THE PROBLEM. VEHICLE WAS UNDER AN EXTENDED WARRANTY, AND THE VEHICLE HAS BEEN SOLD. *AK

Visibility › Defroster/Defogger/Hvac System
Filed May 18, 1998WV

EVAPORATION SYSTEM KEEPS FAILING, CAUSING GAS FUMES TO COME INTO VEHICLE AND OVERFLOW GAS FROM TOP OF TANK. ALSO ENGINE CHECK LIGHT KEEPS COMING ON.

Seat Belts › Front › Buckle Assembly
Filed May 16, 1998CA

SEAT BELTS LOCK INTO PLACE, PREVENTING DRIVER FROM LEANING FOWARD.

Seats › Front Assembly › Recliner1 injured
Filed May 10, 1998NY

BOTH DRIVER'S AND PASSENGER'S SIDE SEATS COLLAPSED BACKWARDS DURING A REAREND COLLISION. DRIVER SUSTAINED INJURIES.

Vehicle Speed Control
Filed May 6, 1998FL

THROTTLE BODY AIR INTAKE AND ACCEWLERATOR CABLE FAILED.

Steering
Filed Apr 28, 1998NY

WHILE DRIVING VEHICLE STARTS SHAKING, AND IT IS IMPOSSIBLE TO STEER. DEALER CAN'T FIND THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 27, 1998KS

WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS THE VEHICLE VIBRATES. BRAKE ROTORS ARE WARPED. OWNER HAS HAD THE VEHICLE TUNED. THE DEALER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Apr 27, 1998MA

ABS SYSTEM FAILED TWICE, ONC ERESULTING IN A COLLISION.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 23, 1998PA

WARPED FRONT BRAKE ROTORS.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Apr 20, 1998WA

THE DEFECTIVE BRAKE MASTER CYLINDER WENT BAD, CAUSING NO BRAKING ABILITY WHICH ALMOST RESULTED IN AN ACCIDENT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 20, 1998IA

ENGINE FAILURE.

Service Brakes, Hydraulic
Filed Apr 16, 1998PR

WHILE TRAVELING LESS THAN 25 MPH, THE BRAKES FAILED TO RESPOND ALLOWING COLLISION WITH ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY EITHER.

Electrical System › WiringFire
Filed Apr 11, 1998IL

ELECTRICAL FIRE BROKE OUT IN CENTER CONSOLE WHILE VEHICLE WAS PARKED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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