Page 20 of 29 · complaints 951–1,000 of 1,450

1996 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/Linings
Filed Jul 26, 2000TX

LINING ON LEFT REAR EMERGENCY BRAKE SHOE SEPARATED FROM SHOE, CAUSING LEFT REAR WHEEL TO LOCK UP. *AK

Seat Belts › Front › Buckle Assembly
Filed Jul 25, 2000AZ

WHILE DRIVING AND SEAT BELT IS FASTENED, WHEN MOVING AROUND,SEAT BELT WILL COME UNDONE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Tires › Tread/Belt
Filed Jul 25, 2000FL

ON THREE SEPARATE OCCASIONS, THREE (3) TIRES HAVE SEPARATED FROM THE BELTS. ONE LEFT-REAR TIRE SEPARATED ON THE HIGHWAY AT 70 MPH. THE CAR STARTED SHIMMING, THEN A THUMP, AND YOU COULD HEAR FLAPPING. THE TREAD HAD COMPLETELY SEPARATED FROM THE BELTS. *AK( DOT NUMBER: )

Vehicle Speed ControlCrash1 injured1 killed
Filed Jul 24, 2000CA

WHILE POSITIONING MY SUV WITH INTENTION TO BACK UP, AS SOON AS I SHIFT LEVER IN GOT THE THE REVERSE MODE, THE SUV ACCELLERATED WILDLY, AND PLUNGED AHEAD UNTROLLABLE UNTIL IT SMASHED INTO A BACK OF THE CLOCK STORE BACK LOADING AREA, AND PULLED DOWN A WALL, AND CEILING AND SMASHED ITS SELF UNTIL IT WAS STOPPED BY THE ENORMOUS IMPACT.. IT DESTROVED MUCH OF THE BUILDING, AND ANTIQUE GRANDFATHER CLOCKS, AS WELL AS DAMAGE TO ANOTHER OLD PRISTINE LASALLE AUTOMOBILE.... SEATS WERE FLATTENED IN THE SUV, AND GLASS WAS BROKEN EVERY WHERE. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jul 22, 2000CA

OXYGEN SENSOR FAILURE NO.1 AT 10300 MILES ON 12 NOV 1996, COVERED UNDER VEHICLE WARRANTY. OXYGEN SENSOR FAILURE NO. 2 AT 46200 MILES ON 4 MAY 1999. OXYGEN SENSOR FAILURE NO. 3 AT 64600 MILES ON 18 JUL 2000.

Suspension › FrontCrash
Filed Jul 21, 2000FL

CONSUMER WAS TRAVELING ON THE HIGHWAY ABOUT 70MPH AND THEN SHE FELT VIBRATION, AND ALL OF A SUDDEN TREAD CAME OFF OF THE TIRES AND DAMAGED VEHICLE. ALSO, TAIL LIGHT WAS BROKEN, AS WELL AS FENDER WELL AND THE BUMPER. THE ORIGINAL ATW TIRES WERE ON THIS VEHICLE. CONSUMER HAD THEM REPLACED. *AK

Tires › Tread/Belt
Filed Jul 21, 2000FL

TREAD ON FIRESTONE ATX TIRES WAS SEPARATING FROM INSIDE. TIRE SIZE P235/75R15. TIRES WERE THE ORIGINAL ONES BOUGHT WITH VEHICLE. VEHICLE WAS GOING ABOUT 40 MPH. IT WAS THE RIGHT REAR TIRE. DEALER HAS ADVISED CONSUMER THAT ALL FOUR TIRES NEEDED TO BE REPLACED.*AK

Tires › Sidewall
Filed Jul 21, 2000FL

LEFT REAR TIRE SIDEWALLS CAME TO RIBBONS. TREAD HAD SEPARATED FROM THE TIRE. THE TIRE WAS A FIRESTONE WILDERNESS, UNSURE IF IT WAS THE ORIGINAL TIRES. VEHICLE WAS DRIVING APPROX 60 MPH. TIRE SIZE P255/70R16. THE TIRE WAS GIVEN TO DEALER.*AK CUSTOMER WAS WAITING FOR RECALL TO REPLACE THE TIRES BUT WOULD NOT DRIVE THE VEHICLE ON INTERSTATE UNTIL TIRE SAFETY IS ASSURED. *YH

Power Train › Automatic Transmission
Filed Jul 4, 2000AZ

TRANSMISSION FAILED WHILE DRIVING 30 MPH. VEHICLE DRIVES ONLY IN REVERSE. *AK

Power Train › Automatic Transmission
Filed Jul 3, 2000CA

I WILL NEVER BUY A FORD AGAIN. NOSAFETY DEFECT LISTED IN SUMMARY. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 23, 2000MD

GAS PEDAL PIVOT FRAME BECAME DETACHED FROM FLOORBOARD/FIREWALL WHILE DRIVING AT 55 MPH. PEDAL WAS HELD WITH 3 FLIMSY SPOT WELDS. REPAIRED BY DEALER BY BOLTING THROUGH BRACKET AND TRUCK BODY. CONTACTED FORD, AND THEY REFUSED TO DO ANYTHING. I NOTED A COUPLE OF INSTANCES OF SAME PROBLEM IN YOUR DATABASE. VERY FORTUNATE THAT THIS DID NOT HAPPEN ON THE BELTWAY, WHERE RESULTS WOULD HAVE BEEN DISASTROUS, IF NOT DEADLY.*AK

Tires › Tread/Belt
Filed Jun 21, 2000FL

5 MONTHS AFTER PURCHASING VEHICLE, CONSUMER NOTICED A NOISE COMING FROM THE FIRESTONE WILDERNESS TIRES P235/75R15, FIRESTONE INFORMED CONSUMER TIRES WERE OKAY, SEVERAL MONTHS LATER NOISE GOT WORSE AND WHEN EXAMINING TIRES FOUND THAT 2 HAD EXPERIENCED SLIGHT TREAD SEPARATION, FURTHER INSPECTION SHOWED ALL 4 TIRES HAD EXPERIENCED TREAD SEPARATION, CONSUMER IS REQUESTING FULL REIMBURSEMENT. *SLC

Power Train › Automatic Transmission
Filed Jun 21, 2000OK

I PURCHASED MY 1996 FORD EXPLORER, IN NOVEMBER OF 1998. WHEN I PURCHASED IT, THE MILEAGE WAS AT 23,000 MILES. I TOOK IT TO THE DEALERSHIP TWO OR THREE TIMES FOR MINOR REPAIR WORK WHILE IT WAS STILL UNDER WARRANTY. IT CURRENTLY HAS APRROX. 54,000 MILES ON IT AND I AM EXPERIENCING PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT IS SLIPPING IN FIRST AND SECOND GEAR, AND IS ON THE VERGE OF NEEDING TO BE REPLACED. AFTER DOING SOME CHECKING I FOUND THAT IT IS GOING TO COST ME AT LEAST $2,400.00 FOR THE REPAIRS TO THE TRANSMISSION. I NORMALLY DO NOT HAVE ANY PROBLEMS WITH HAVING TO TAKE CARE OF VEHICLE REPAIRS BECAUSE I DEPEND ON MY VEHICLES , FOR BOTH MYSELF AND MY FAMILY. HOWEVER, IT IS MY CONSIDERED OPINION THAT A NEARLY NEW VEHICLE SUCH AS THIS ONE WITH THE LOW AMOUNT OF MILEAGE THAT IT HAS, SHOULD NOT BE HAVING PROBLEMS LIKE IT IS CURRENTLY HAVING WITH THE TRANSMISSION. I WOULD VERY MUCH APPRECIATE FOR THIS MATTER TO BE INVESTIGATED SO THAT I CAN DETERMINE IF I AM ABLE TO RECEIVE ANY ASSISTANCE BY FORD MOTOR COMPANY, OR TO DETERMINE IF THERE ARE ADDITONAL CONSUMERS THAT ARE HAVING THE SAME TYPE OF PROBLEM THAT I AM HAVING AND JUST SIMPLY DO NOT KNOW HOW TO RESOLVE THIS MATTER. THANK YOU FOR ANY ASSISTANCE THAT YOU MAY BE ABLE TO OFFER ME CONCERNING THIS MATTER. *AK

Vehicle Speed Control › Linkages
Filed Jun 16, 2000KY

WHILE MERGING INTO TRAFFIC THE ACCELERATOR STUCK THE CONSUMER STEPPED ON THE BRAKE BUT THE VEHICLE CONTINUED TO ACCELERATE. NLM

Engine and Engine Cooling › Engine
Filed Jun 12, 2000FL

HEAD GASKET FAILED. NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jun 7, 2000PA

WHILE CONSUMER IS TRAVELING ON THE HIGHWAY, AND UPON MERGING INTO TRAFFIC ACCELERATOR PEDAL GETS STUCK, AND GOES ALL THE WAY TO THE FLOOR.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 7, 2000CA

KNOCKING NOISE FROM ENGINE MANIFOLD AREA. DEALER COULD NOT FIND ANY NOTICEABLE PROBLEM. KNOCKING NOISE WOULD QUIET DOWN AFTER THE ENGINE WOULD HEAT UP. PROBLEM GOT WORSE OVER TIME. INDEPENDENT MECHANIC FOUND PROBLEM WITH THE EXHAUST MANIFOLD GASKETS LEAKING. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 7, 2000CA

ACCELERATOR PEDAL STICKS. *AK

Suspension › Rear
Filed Jun 6, 2000KY

A BOLT THAT HOLDS THE SWAY BAR BRACKET TO THE WHEEL SNAPPED DUE TO CORROSION WHICH COULD HAVE CAUSED LOSS OF CONTROL. DEALER WILL REPLACE BOLT WITH THE SAME DESIGN. *AK

Tires › Tread/BeltCrash1 killed
Filed May 31, 2000TX

THIS IS ANOTHER CASE OF FIRESTONE ATX TREAD SEPARATION AND FATAL ROLLOVER OF A FORD EXPLOER. I UNDERSTAND THROUGH OUR LOCAL CBS AFFILIATE THAT THIS AGENCY HAS OPENED A PRELIMINARY INVESTIGATION OF THIS DEFECT. IF NHTSA TRULY STANDS BEHIND THIER MOTTO, "PEOPLE SAVING PEOPLE" THEN YOU MUST PUT CONSUMER SAFETY FIRST BY RECALLING THESE TIRES ON THESE VEHICLES. BY ALLOWING FORD AND FIRESTONE TO AVOID AN EXPENSIVE RECALL, OUR GOVERNMENT IS STANDING BY AS PEOPLE DIE. ALL THIS IN THE NAME OF MONEY. YOU MUST BE WELL AWARE OF THE MILLIONS OF DOLLARS BEING PAID TO VICTEM'S FAMILIES TO KEEP THIS ISSUE OUT OF THE COURTROOM. IF YOUR WAITING FOR FORD AND FIRESTONE TO RECALL THESE TIRES OUT OF THE GOODNESS OF THEIR HEARTS AND TO SAVE LIVES, KEEP WAITING. OUR ONLY HOPE IS NHTSA. THIS AGENCY HAS THE ABILITY TO SAVE LIVES. PLEASE DO IT. *AK( DOT NUMBER: )

Service Brakes, Hydraulic › Foundation Components1 injured
Filed May 30, 2000CT

WHILE APPLYING THE BRAKE THE VEHICLE CONTINUES TO ACCELERATE FORCING THE CONSUMER OFF THE ROAD SO AS NOT TO COLLIDE WITH OTHER VEHICLES, THIS CONDITIONS HAS ALSO CAUSED A ACCIDENT INVOLVING THE CONSUMERS DAUGHTER, SHE SUSTAINED CUTS TO HER FACE AND OTHER INJURIES. NLM

Tires › Sidewall
Filed May 30, 2000TX

TIRES ARE CRACKING ON THE SIDEWALL, I'M AFRAID TO GETUP TO HIGHWAY SPEEDS. THERE IS PLENTY OF TREAD LEFT ON THE TIRES. THEY SAY "MADE IN CANADA" I COULD NOT FIND THE DOT #.( DOT NUMBER: NONE TIRE SIZE: P255/70R16 )

Engine and Engine Cooling › Engine
Filed May 26, 2000GA

ENGINE CRANKSHAFT CRACKED. THERE WAS NO WARNING. MECHANIC SAID IT BROKE IN HALF.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed May 24, 2000TN

AFTER VEHICLE HAD BEEN DRIVEN AND WAS PARKED IT CAUGHT ON FIRE WITHOUT PRIOR WARNING. CONSUMER BELIEVED FIRE HAD STARTED IN THE ENGINE. *AK

Structure › Body › Door
Filed May 23, 2000CT

RIGHT FRONT AND LEFT REAR DOOR HANDLES ON THE INSIDE OF THE VEHICLE BROKE, MAKING IT IMPOSSIBLE TO GET OUT OF VEHICLE. DEALER HAS SEEN VEHICLE. *AK

Structure › Body › Door
Filed May 23, 2000CT

FRONT AND REAR DOOR HANDLES FAIL - UNABLE TO OPEN DOORS FROM INSIDE. *AK

Engine and Engine Cooling › Engine
Filed May 19, 2000OH

WATER WAS LEAKING FROM ENGINE HEAD GASKET. DEALER HAS REPAIRED THE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 17, 2000GA

WHEN STARTING VEHICLE IT MAKES A CLANKING NOISE UNDERNEATH ON RIGHT SIDE OF WHEEL. WHEN CONSUMER APPLIES BRAKES, PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. ALSO, PEDAL IS VERY SOFT. *AK

Power Train › Automatic Transmission
Filed May 8, 2000OH

THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR TO BE CRACKED OFF RENDERING THE HANDLE USELESS. AS FOR THE TRANSMISSION, THE PREMATURE AND EXPENSIVE FAILURE SHOULD BECOME A RECALL ITEM FOR FORD AS I HAVE FOUND THAT MANY OWNERS OF THIS TYPE VEHICLE ARE EXPERIENCING PROBLEMS OF GREAT FINANCIAL CONSEQUENCE AND POSSIBLE TRAGIC HEALTH CONSEQUENCE.. I'D SAY A DISPORPORTIONATE NUMBER OF EXPLORER OWNERS ARE ENCOUNTERING SIMILAR TRANSMISSION FAILURES. THE LIFE THREATENING CONDITION OF A BAD TRANSIMISSION COULD HAVE LED TO A LOCK-UP OR UNEXPECTED RAPID DECELERATION AT HIGHWAY SPEEDS WHICH COULD HAVE ROLLED THE TRUCK. INTERNAL COMPONENTS WERE BADLY SCARRED AND IRREPAIREBLY DAMAGED. INITIAL SYMPTONS WERE HESITATION ON ACCELLERATION AT SHIFT POINTS FORD ISSUED SEVERAL SERVICE BULLETINS TO ADDRESS THESE SYMPTOMS BUT NEVER RECALLED THE DEFECTIVE PRODUCT.*AK

Vehicle Speed ControlCrash1 injured
Filed May 8, 2000PA

PRIOR TO RECALL NOTIFICATION, VEHICLE EXPERIENCED THE CRUISE CONTROL STICKING/THROTTLE BODY FAILURE, VEHICLE ACCIDENT RESULTING FROM ACCELERATION, NO DEPLOYMENT OF THE AIR BAGS DURING COLLISION RESULTING IN INJURY TO CONSUMER. *MJS

Suspension › Front
Filed May 5, 2000GA

WHILE DRIVING ABOUT 55 MPH COULD FEEL VEHICLE PULLING TO THE RIGHT. ALSO TIRES WERE WORN OUT ON THE OUTSIDE. *AK

Power Train › Automatic Transmission
Filed May 4, 2000MI

THE TRANSMISSIONS COMPUTER RUINED THE TORQUE CONVERTER AND SEVERAL OTHER COMPONENTS. NM

Suspension › Front
Filed Apr 18, 2000TN

I WAS DRIVING ALONG AND HEARD A BIG BANG, LIKE SOMEONE THREW SOMETHING AND HIT THE SIDE OF THE TRUCK. I TOOK IT INTO FORD AND THEY COULDN'T FIND ANYTHING WRONG BECAUSE THE BOLT BROKE HOLDING THE ARM TO CONTROL THE FRONT END. IT WAS JUST HANGING ON BY A THREAD WAITING TO POP OUT AND ME TO LOSE CONTROL AND BE SERIOUSLY INJURED OR WORSE, KILLED. THEY FOUND THIS OUT A WEEK LATER WHEN I RETURNED TO HAVE THE OTHER WORK COMPLETED. MY CHECK ENGINE LIGHT CAME ON (THE SECOND TIME WITHIN 16,000 MILES) AND MY WINDOW WASHER WAS BROKE. WHEN THEY WENT TO CHECK THE FRONT END AGAIN THEY PUT IT UP ON THE RACK AND THAT IS WHEN THE BOLT FELL OUT. I WAS TOLD I WAS LUCKY TO BE THERE. IF IT WENT WHEN I WAS DRIVING I COULD HAVE BEEN KILLED. WHAT REALLY UPSETS ME IS, THEY TOLD ME THE FIRST TIME I TOOK IT IN, THAT I WOULD HAVE TO WAIT UNTIL IT DID IT CONSTANTLY. I AM STILL COUNTING MY BLESSINGS TO THIS DAY. NO ONE COULD EXPLAIN TO ME WHAT CAUSED THIS PROBLEM OR WHY IT HAPPENED. I WAS TOLD BY FORD MOTOR CO. THAT THIS ISN'T A RECALL ITEM AND FINANCIALLY THEY COULDN'T HELP BECAUSE IT WAS OUT OF WARRANTY. WARRANTY OR NOT, THIS SHOULD HAVE NEVER HAPPENED!! TO ME THIS IS SHODDY WORKMANSHIP ON FORD'S PART. THE PRICE YOU HAVE TO PAY FOR THESE VEHICLES IS OUTRAGEOUS AND THEY SHOULDN'T BE DEATH TRAPS. I'M CONSTANTLY PUTTING MONEY INTO IT (BESIDES MY MONTHLY CAR PAYMENTS) TO KEEP IT ON THE ROAD. I AM VERY DISSATISFIED WITH THIS VEHICLE AND WILL NEVER BUY A FORD PRODUCT AGAIN! I JUST WANT BUYERS TO BEWARE!!

Tires › Tread/Belt
Filed Apr 14, 2000NH

WAS LOOKING FOR NEW TIRES FOR EXPLORER, WHEN CAME UPON DESCRIBTION OF TROUBLES WITH FIRESTONE ATX'S. WE HAVE HAD THREE FAIL, AND THIS ONE TODAY WAS WHILE I WAS DRIVING. A PIECE OF THE TREAD CAME OFF, LEAVING A BARE TUBE(?). MANAGED TO GET HOME, AT THAT POINT, TIRE WENT FLAT. ?THESE ARE DANGEROUS TIRES!( DOT NUMBER: )

Suspension › Rear
Filed Apr 11, 2000CT

MY WIFE COMMENTED THAT SHE HAD DIFFICULTY STEERING HER FORD EXPLORER ON 4/8/00. I DROVE THE VEHICLE AND AGREED THAT IT SEEMED TO "SWAY" FROM SIDE TO SIDE. EXAMINING THE VEHICLE, I NOTICED A PART WAS MISSING FROM THE FRONT RIGHT WHEEL/AXLE ASSEMBLY. I LATER FOUND THE PART IN MY DRIVEWAY. IT WAS A "SWAY LINK ASSEMBLY" ACCORDING TO THE DEALER. I HAD DEALER REPLACE LF AS WELL AS RF AS I FEEL THE PART WAS DEFECTIVE. IT SIMPLY SNAPPED IN HALF. THINGS LIKE THIS SHOULD LAST THE LIFE OF THE CAR, NOT BREAK AFTER 5 YEARS.*AK

Visibility › Windshield Wiper/Washer
Filed Apr 11, 2000TN

I WAS DRIVING ALONG AND HEARD A BIG THUMP, LIKE SOMEONE THREW SOMETHING AND HIT THE SIDE OF THE TRUCK. I TOOK IT INTO FORD AND THEY COULDN'T FIND ANYTHING WRONG. IN THE MEANTIME MY ENGINE CHECK LIGHT CAME ON (SECOND TIME WITHIN 16000 MILES) AND MY WINDOW WASHER WAS BROKE SO THEY HAD TO ORDER THE PART. I WENT IN A WEEK LATER AND THEY PUT IT UP ON THE RACK AND THAT'S WHEN THE BOLT FELL OUT HOLDING MY FRONT END TOGETHER. I WAS TOLD I WAS LUCKY TO BE THERE FOR THEM TO FIX IT. IF IT WENT OUT ON ME WHEN I WAS DRIVING I WOULD HAVE BE KILLED. I WAS ALSO TOLD THAT SEEING HOW THEY COULDN'T FIND THE PROBLEM THE FIRST TIME I WOULD HAVE TO WAIT UNTIL IT DID IT CONSTANTLY . IF I WOULD HAVE WAITED , I WOULDN' T HAVE BEEN AROUND FOR THEM TO FIND THE PROBLEM. NO ONE COULD EXPLAIN TO ME WHY THIS HAPPENED. I WAS TOLD BY FORD MOTOR COMPANY THAT THIS ISN'T A RECALL ITEM. $500 PLUS LATER I WAS ALSO TOLD THAT THEY COULDN'T PAY FOR IT BECAUSE IT WAS OUT OF WARRANTY. HOW WOULD THEY LIKE MY FAMILY OWNING FORD MOTOR COMPANY FOR THEIR SHODDY WORKMANSHIP??? THAT COULD HAVE BEEN A NICE LAW SUIT. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND I'M CONSTANTLY PUTTING MONEY INTO IT (BESIDES MY MONTHLY CAR PAYMENTS) TO KEEP IT ON THE ROAD. I AM VERY DISSATISFIED WITH THIS VEHICLE AND WILL NEVER BUY A FORD PRODUCT AGAIN. I JUST WANT THE BUYERS TO BEWARE!!! *AK

Tires1 killed
Filed Apr 11, 2000TX

FIRESTONE ATX TIRE FAILED, CAUSING ACCIDENT AND DEATH. (LIMITED INFORMATION PROVIDED FROM CONSUMER) NLM

Tires › Sidewall
Filed Apr 8, 2000TX

TREAD SEPARATED FROM TIRE BODY AT POSTED HIGHWAY SPEED (70MPH). *AK( DOT NUMBER: TIRE SIZE: P23575R15 )

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 4, 2000CA

KEEPS TRYING TO SHIFT INTO 4-WHEEL DRIVE. IT DOES HAVE 4-WHEEL SWITCH ON DASHBOARD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 2, 2000NC

ON THE SAME DAY BOTH MY REAR DOOR LATCHES BROKE.YOU CAN'T OPEN EITHER FROM THE INSIDE.THIS IS NOT DUE TO CHILD SAFETY LOCKS. IT IS DANGEROUS BECAUSE MY PASSENGERS COULDN'T GET OUT IN CASE OF FIRE OR ACCIDENT. *AK

Tires
Filed Mar 28, 2000TX

FIRESTONE TIRES ATX P23575R15

Tires › Tread/Belt1 injured
Filed Mar 24, 2000TX

TIRE BEGAN TO DESINTEGRATE AND THROW TREAD, DAMAGING VEHICLE AND ALMOST CAUSING A ROLL OVER. COMPLETELY THROWN THE TREAD BUT REMAINED FULL OF AIR.

Seat Belts › Front › Webbing
Filed Mar 21, 2000NY

SHOULDER BELTS ON DRIVER'S SIDE AND PASSENGER'S SIDE ARE FALLING APART. SEAT BELT MATERIAL IS ROTTING AWAY. DEALER HAS BEEN NOTIFIED ABOUT THE PROBLEM. THE BELTS WILL BE REPLACED AT OWNER'S EXPENSE. *AK *ML

Power Train › Automatic Transmission
Filed Mar 21, 2000PA

MY VEHICLE WAS IN NEED OF MULTIPLE TRANSMISSION PARTS UNDER 40,000MILES, IS THIS COMMON FOR THIS VEHICLE? *AK

Power Train › Automatic Transmission
Filed Mar 20, 2000MI

NOTICED GAS WAS BEING SPLATTERED ON THE WHEEL WELLS, AND ON THE BACK OF THE CAR. CALLED FORD, AND WAS NOT ABLE TO HELP. WHILE DRIVING ON LOCAL STREET STOPPED IN THE MIDDLE OF TRAFFIC. COULD NOT GET THE VEHICLE OUT OF NEUTRAL. VEHICLE WAS TOWED HOME. *AK

Power Train › Automatic Transmission
Filed Mar 20, 2000NC

VEHICLE EXPERIENCED PROBLEM WITH TRANSMISSON. AFTER SHIFTING INTO FOUR- WHEEL DRIVE. TRANSMISSION LOST LOW GEARS. DEALER AND MANUFACTURER NOTIFIED. COMMON PROBLEM. *AK *ML

TiresCrash
Filed Mar 16, 2000TX

THE FIRESTONE TIRES THAT WERE ORIGINAL EQUIPMENT ON MY 96 EXPLORER HAVE OBVIOUS DEFCT. THE FIRST OCCURRENCE WAS WITH A RIGHT REAR TIRE THAT DEVELOPED A "BUMP" THAT CREATED EXCESSIVE WEAR IN ONE SPOT IN A MATTER OF MINUTES OF HIGHWAY DRIVING. THAT TIRE WAS REPLACED AND THE VEHCLE WAS IN NORMAL SERVICE FOR SEVERAL MONTHS AFTER THAT. AT 3/10/00 THERE WAS A TIRE FAILURE REGARDING THE LEFT REAR TIRE AND AND ACCIDENT RESULTED. THE VEHICLE WAS VERY CLOSE TO A SERIOUS ROLL-OVER ACCIDENT AS IT SPUN OUT OF CONTROL ON TWO WHEELS TILL IT COLLIDED WITH A LIGHT POST AND STOPPED. THE FAILING TIRES AND ROLL-OVER TENDENCIES OF THE EXPLORER PROVED TO BE A DISASTEROUS COMBINATION. *AK( DOT NUMBER: TIRE SIZE: R7515 )

Power Train › Automatic Transmission
Filed Mar 13, 2000WA

PROBLEM STARTED AT 23115 MILES. WHILE GOING AT 25 OR 60 MPH VEHICLE WILL DROP OUT OF GEAR. THIS MAY HAPPEN WHILE TRYING TO CHANGE LANES, VEHICLE WILL JUST DROP OUT OF GEAR. CONSUMER FEELS THIS IS VERY UNSAFE, ESPECIALLY WITH CHILDREN ABOARD. ALSO, WHEN CHANGING LANES THERE IS JUST NO CONTROL. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Mar 13, 2000FL

THIS LOSS IS SIMILIAR TO ANOTHER PREVIOUSLY REPORTED. THIS LOSS IS VERY SIMILAR IN NATURE TO THE DEACTIVATION SWITCH FIRE LOSSES IN THE LINCOLN TOWN CARS. I HAVE BEEN TOLD, AND CAN NOT VERIFY THIS, THIS SAME PART IS USED IN THIS VEHICLE, THE BRONCO AND THE EXPEDITION. PLEASE CONTACT JOHN REUTTER FOR FURTHER DETAILS WHEN NEEDED. 727-848-3923

Tires › Tread/Belt
Filed Mar 12, 2000TX

UNDER NORMAL DRIVING CONDITIONS THE TREAD CAME OFF FROM THE LEFT FRONT TIRE. DAMAGE THAT OCCURED: LEFT FRONT FENDER, LEFT COWL, LEFT ROCKER MOLDINGS, LEFT FRONT BLINKER, LEFT FRONT MOLDINGS AROUND THE FOG LIGHT.*AK( DOT NUMBER: VDHL 1PM TIRE SIZE: 235/75R15M )

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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