Page 15 of 29 · complaints 701–750 of 1,450

1996 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Tires
Filed Aug 31, 2000AZ

WHILE DRIVING ALONG INTERSTATE 10, THE FLOORBOARD STARTED SHAKING. WE DECIDED TO PULL OVER TO THE CURB BUT BEFORE WE COULD THE TIRE TREAD PEALED OFF. WE SWERVED FOR A BIT AND RESUMED CONTROL OF THE CAR. WE PULLED OVER AND OBSERVED THE TIRE'S TREAD WAS COMPLETELY OFF. THE TREAD WAS LOST ON THE ROAD AND THE TIRE WAS REPLACED AND DISCARDED. I HAVE DOCUMENTATION OF THE DAMAGES AND FOR THE REPLACEMENT IRE.( DOT NUMBER: W2UUIPO TIRE SIZE: P225/70R15 )

Tires › Sidewall
Filed Aug 31, 2000NJ

FIRESTONE WILDERNESS AT TIRES WERE REPLACED TWICE BECAUSE CRACKS DEVELOPED AT THE SIDEWALL WHERE THE TREAD MEETS THE SIDEWALL, THE TIRES THAT ARE PRESENTLY ON THIS VEHICLE HAVE THE SAME CRACKS AS PREVIOUS FAULTY TIRES. NLM

Tires › Tread/Belt4 injured
Filed Aug 30, 2000CA

PE 00 020/TIRE TREAD SEPARATION: LEFT FRONT TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT 65 MPH WITH DRIVER/THREE PASSENGERS IN A 1996, FORD EXPLORER WITH AFTERMARKT EQUIPMENT INSTALLED AT 52,000 MILES, P255.70R16, AND DOT# VDCU1PX059. VEHICLE RECEIVED FRONTAL BODY DAMAGES,AND FIRESTONE WAS NOT NOTIFIED AT THIS TIME. *AK DUE TO THE BLOWOUT OF THE FIRESTONE WILDERNESS TIRE, THE DRIVER AND PASSENGERS WERE SORE FOR WEEKS, THE CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. *SLC

Tires
Filed Aug 30, 2000CO

SPONTANEOUS BLOWOUT LEFT REAR TIRE DUE TO DELAMINATION OF TREAD AND INNER SIDEWALL. INSPECTION SHOWED MAJOR IDENTICAL DAMAGE ON RIGHT REAR ALSO. BOTH TIRES REPLACED AT OWNER EXPENSE. FIRESTONE RECALL LIMITS REIMBURSEMENT TO TIRES REPLACED AFTER JAN. 1, 2000. THAT IS RIDICULOUS; IF ANYTHING, THEY ARE MORE CULPABLE FOR TIRES THAT FAILED EARLIER IN THEIR LIFE( DOT NUMBER: VDHL TIRE SIZE: P235/75R-1 )

Electrical System › Wiring › Interior/Under Dash
Filed Aug 30, 2000CA

REPLACED ALL FOUR TIRES AT COSTCO AFTER TREAD COMMING OFF FRONT TIRES EXPOSING METAL, SPARE TIRE STILL A FIRESTONE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 30, 2000FL

AT 11:00 AM ON WEDNESDAY, AUGUST 9, BRIDGESTONE/FIRESTONE (FIRESTONE) AND FORD ANNOUNCED JOINTLY THAT FIRESTONE WILL RECALL APPROXIMATELY 14.4 MILLION TIRES THAT CONTAIN A SAFETY-RELATED DEFECT. (MOST OF THE TIRES IN QUESTION WERE ORIGINAL EQUIPMENT ON FORD VEHICLES, PRIMARILY THE FORD EXPLORER, ALTHOUGH A SMALL NUMBER WERE USED AS ORIGINAL EQUIPMENT ON OTHER MANUFACTURERS' VEHICLES, AND THEY HAVE BEEN USED AS REPLACEMENT TIRES ON A WIDE VARIETY OF MODELS.)( DOT NUMBER: TIRE SIZE: 75 R15 )

Tires
Filed Aug 30, 2000MA

FIRESTONE WILDERNESS TIRES WERE REPLACED, CONSUMER FEELS THEY DIDN'T FEEL RIGHT AND THEY SOUNDED BAD ON HIGHWAY, CONSUMER WANTS REIMBURSEMENT. *SLC

TiresCrash1 injured
Filed Aug 29, 2000NY

I PREVIOUSLY FILED THIS COMPLAINT BUT DID NOT HAVE THE TIRE MARKING NUMBERS AT THAT TIME. WHILE DRIVING MY EXPLORER STRAIGHT ON THE FREEWAY IN SOUTHERN CA THE REAR TREAD COMPLETELY SEPARATED FROM MY TIRE CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND THE VEHICLE OVERTURNED. THE TIRE REMAINED INFLATED FOLLOWING THE TREAD SEPARATING. MY CAR HAD BEEN INSPECTED, INCLUDING THE TIRES, APPROXIMATELY 6 WEEKS PRIOR TO THE ACCIDENT. I SUSTAINED A CONCUSSION, NECK AND BACK INJURIES DUE TO THIS ACCIDENT.( DOT NUMBER: TIRE SIZE: P235/75R15 )

TiresCrash1 injured
Filed Aug 29, 2000TX

THE TIRE THAT IS MENTIONED IN THIS COMPLAINT, CAME APART WHILE I WAS DRIVING CAUSING MY 1996 FORD EXPLORER TO GO OFF-ROAD AND SUMMER-SAULT SEVERAL TIMES...LANDING UPRIGHT. MY INSURANCE COMPANY HAD AN ENGINEER INSPECT THE TIRE AND IT WAS FOUND TO BE DEFECTIVE. UNFORTUNATELY, I HAVE BEEN UNABLE TO GET A RESPONSE FROM FIRESTONE, FORD AND THE NHTSA. THE PROBLEM IS THAT THE TIRE SIZE IS NOT THE ONE BEING RE-CALLED. THE SAME THING HAPPENED TO MY TIRE THAT HAS BEEN DESCRIBED BY OTHERS.....WHY CAN'T SOMEONE RESPOND BACK TO ME ? THANK YOU FOR YOUR TIME.( DOT NUMBER: TIRE SIZE: 30950R15 )

Tires
Filed Aug 29, 2000LA

TREAD VIOLENTLY SEPARATED WITH LOUD NOISE AND DESTROYED LEFT REAR PANEL ; VEHICLE STOPPED UNDER CONTROL( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 29, 2000CA

TREAD CAME OFF, CAUSED 3,000.$ IN DAMAGED( DOT NUMBER: )

Tires › Tread/Belt
Filed Aug 28, 2000CA

#235/7016; WHILE HAVING TECHNICIAN LOOK OVER TIRES NOTICED TIRE HAD CRACKS. *AK THE CUSTOMER HAD THE VEHICLE INSPECTED AND REPLACED THE TIRES IN ACCORDANCE WITH THE RECOMMENDATION OF THE MECHANIC. *YH

Unknown or Other
Filed Aug 28, 2000CA

I AM VERY CONCERNED THAT YES FIRESTONE TIRES CAUSED DEATHS BUT WHAT IF I BLOW A MICHELIN THE DESIGN OF THE EXPLORER CREATES THE DEADLY ROLLOVER NOT NECESSARILLY WHICH BRAND TIRE YOU HAVE I AM WORRIED ANY TIME WE DRIVE WHAT IF A TIRE BLOWS THERES A WHAT 50 % CHANCE WE DIE AND THAT IS MAKING ME WANT TO NEVER BUY THE FORD PRODUCT AGAIN...AND EVERYONE IS FREAKING OUT IN THE NATION ABOUT NO CONFIDENCE IN THE FIRESTONE NAME MY QUESTION IS WHAT IS FORD GOING TO DO? WHY DOESNT ANYONE NOTICE THE PROBLEM IS FORDS NOT NECCESARILY FIRESTONES.

Unknown or Other
Filed Aug 28, 2000IA

I HAVE CONTACTED FIRESTONE ABOUT THIS FAILURE AND HAVE BEEN STONEWALLED AT EVERY TURN. I KEEP EXPLAINING THAT I REPLACED THE TIRES AT MY ONW COST OVER A 1 YEAR AGO AND THEY KEEP ASKING ME TO SEND IT TO ME. NEED SOME HELP TO GET THEM TO RESPOND CONSTRUCTIVELY.( DOT NUMBER: DON'T KNOW TIRE SIZE: ? )

Tires › Tread/Belt
Filed Aug 28, 2000TX

FIRESTONE ATX (P235/75R15) TIRE TREAD CAME OFF WHILE DRIVING. NLM

Tires › Tread/Belt
Filed Aug 28, 2000TX

THE GOODYEAR RADIAL ATX TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION WHICH CAUSED EXTENSIVE DAMAGE TO THE VEHICLE'S LEFT SIDE. *MJS

Tires › Tread/Belt
Filed Aug 28, 2000TX

THE VEHICLE EXPERIENCED TWO FIRESTONE ATX P235/75R15 RADIAL TIRES FAILURES PRIOR TO RECALL, THE VEHICLE WAS DAMAGED DUE TO TREAD SEPARATION, CONSUMER REQUESTING REIMBURSEMENT FOR TIRES AND DAMAGES. *MJS

Tires › Tread/Belt
Filed Aug 27, 2000TX

WILLDERNESS AT 16" TIRE, THE TREAD SEPARATED. WE REPLACED AS SOON AS SEEN. NO INCIDENT. NOT COVERED BY RECALL. MADE IN CANADA. TOOK SEVERAL WEEKS TO REPLACE DUE TO A SHORTAGE OF THEM. CONCERNED THAT THIS WAS BECAUSE OF FIRESTONE'S PRIOR KNOWLEDGE OF THE PENDING RECALL. AS THIS WAS THE SAME PROBLEM AS THE SMALLER TIRES WE URGE THE NHTSA TO LOOK CLOSELY AT THEM.( DOT NUMBER: VRBM061753 TIRE SIZE: P255/70R16 )

TiresCrash2 injured
Filed Aug 27, 2000NV

MY DAUGHTER WAS DRIVING ON INTERSTATE 15, GOING 75 MILES AN HOUR. THE EXPLORER ROLLED 3 TIMES. MY DAUGHTER WAS NOT SERIUOSLY HURT. HER FRIEND NINA WAS EJECTED FROM THE VEHICLE AND HER ARM WAS BROKE. SHE HAD TO HAVE SURGERY AND THEY HAD TO PUT IN A PLATE. MY RIGHT LEG WAS BROKEN AND I CHUNK WAS REMOVED. I STILL HAVE PROBLEMS WITH MY LEG.( DOT NUMBER: )

Tires
Filed Aug 26, 2000TX

TIRE TREAD DELAMINATION. DEALER NOTIFIED ONLY THROUGH DEALERSHIP'S PAINT &BODY SHOP.( DOT NUMBER: VHDL1PM156 TIRE SIZE: P23575R15 )

Tires › Tread/Belt
Filed Aug 26, 2000CA

ALTHOUGH I MENTIONED TO MY MECHANIC THAT IT SEEMED "ODD" THAT THE TREAD HADN'T WORN DOWN BUT BEAUSE OF THE SEPARATION THE TIRES ALL HAD TO BE REPLACED.THIS WAS DONE BEFORE THE RECALL THEREFORE DOT INFO IS NOT AVAILABLE AS THE TIRES HAVE BEEN DISPOSED OF. ALSO, IT IS UNFORTUNATE THAT THE SIZE OF MY TIRES IS NOT INCLUDED IN THE RECALL. I'M FILING THIS REPORT TO ADD TO DATA THAT THIS TIRE ALSO WAS DEFECTIVE.( DOT NUMBER: UNKNOWN TIRE SIZE: P255/70R16 )

Tires
Filed Aug 26, 2000NY

TIRE IS STARTING TO SEPARATE FROM THREAD CAUSING DANGEROUS CONDITION( DOT NUMBER: W2TCU TIRE SIZE: P255/70R16 )

TiresCrash1 injured
Filed Aug 26, 2000CO

TIRES MIGHT STILL BE ON THE CAR IN A JUNK YARD SOMEWHERE IN ALASKA, NEAR TOK.( DOT NUMBER: TIRE SIZE: R16 )

Tires
Filed Aug 26, 2000TX

OUTSIDE LAYER OF TIRE PEELED OFF IN A SECTION ACROSS WIDTH OF TIRE, ALMOST PUT ME IN DITCH. I COULD HAVE BEEN ANOTHER FATALITY STATISTIC. FORD AND FIRESTONE WILL NOT ACKNOWLEDGE THIS AS THEIR RESPONSIBILITY.ONE( DOT NUMBER: W2CU1PX TIRE SIZE: 255/70R 16 )

TiresCrash3 injured
Filed Aug 25, 2000AZ

ON THE MORNING ON 6/14/2000 AT 6AM I WAS TRAVELING NORTH ON I-17 IN AZ ( 1 MILE N OF SUNSETPOINT MARKER 254) AT APPROX. 70 MPH (SPEED LIMIT 75 MPH). MY LEFT REAR TIRE SUDDENLY SEPARATED AND EXPLODED SPINNING ME ACROSS TWO LANES OF HIGHWAY AND INTO A RUGGED DESER MEDIAN. THE CAR CONTINUED TO SPIN, START TO ROLL TO THE SIDE AND THEN WAS UPRIGTED AS THE SIDE COLLIDED WITH A LARGE BOULDER. THE VEHICLE WAS WISH BONED AND DEEMED A TOTAL LOSS BY THE INSURANCE CARRIER. THE THREE OCCUPANTS WERE TRANSPORTED TO YAVAPAI COUNTY MEDICAL CENTER IN PRESCOTT BY PARAMEDICS WITH BUMPS AND BRUISES. THE DRIVER (MICHELE) SUSTAINED A SHATTERED LEFT ARM, HAND AND DISLOCATED WRIST. IMMEDIATE SURGERY WAS PERFORMED TO STABILIZE THE SHATTERED BONES AND INSERT AN EXTERNAL FIXATOR. A SECOND SURGERY TOOK PLACE APPROX. 5 WEEKS LATER TO ATTEMPT TO FURTHER REDUCE THE DISLOCATION AND SET MORE OF THE SHATTERED BONES. AT THIS TIME, 2 1/2 MONTHS AFTER THE ACCIDENT, THE EXTERNAL FIXATR IS STILL IN PLACE BECAUSE THE BONES HAVE YET TO HEAL. EXTENSIVE THERAPY WILL BE NEEDED AND PERMANENT LOSS HAS YET TO BE DETERMINED.( DOT NUMBER: TIRE SIZE: 15 )

Tires
Filed Aug 25, 2000NV

WE WERE RETURNING FROM CALIF. WHEN MY RIGHT FRONT TIRE SEPARATED, WHICH MADE MY VEHICLE PULL SHARPLY TO THE LEFT. WHEN THAT HAPPENED IT TORE THE MOLDING OFF MY WHEEL WELL, AND THE RUNNING BOARD, ALSO INFLICTING DAMAGE THE BODY AS WELL. WHEN IT SEPARATED IT SCARED THE HECK OUT OF MY 11 YEAR-OLD DAUGHTER AND HER FRIEND. WE WERE JUST LUCKY THIS TIME. SINCE THEN 3 DEALERSHIPS 2 BEING FIRESTONE NOTICED MY REMAINING 3 TIRES WERE BEGINNING TO SEPARATE AND SHOULD BE REPLACED IMMEDIATLY, WHICH I DID RELUCTANTLY WITH BRIDGESTONE. THE RECALL DEFINETLY SHOULD INCLUDE THE P255/70R16 AS WELL , SINCE MY CASE IS NOT THE ONLY ONE . THE NEXT ONE MAY NOT BE AS LUCKY!( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )

Tires
Filed Aug 25, 2000OH

SINCE I PURCHASED MY VEHICLE USED, IT WAS TIME TO REPLACE THE ORIGINAL TIRES. I WENT TO THE DEALER IN MAY, 2000 AND THEY RECOMMENDED FIRESTONE WILDERNESS AT'S WHICH I PURCHASED, AND HAD THE DEALER MOUNT AND BALANCE THE TIRES. WITH ALL THE NEGATIVE PUBLICITY AND POOR SAFETY RECORD OF THESE TIRES, I AM REALLY UPSET KNOWING THAT I AM DRIVING ON TIRES THAT MAY NOT BE SAFE. EVEN THOUGH I HAD THE TIRES CHECKED BY THE DEALER AND THEY ARE NOT THE DOT VDHL MODELS, I AM SCARED TO BE DRIVING ON THEM. I DRIVE APPROXIMATELY 60 HIGHWAY MILES TO WORK EACH DAY - AT HIGHWAY SPEEDS OF 65 MPH. DURING RUSH HOURS - WHICH LEAVES ME EVEN MORE APPREHENSIVE ABOUT THE SAFETY OF THIS PRODUCT. I SUGGEST THAT NHTSA MANDATE A TOTAL RECALL OF ALL THESE TIRES, NOT JUST THE ONES MANUFACTURED AT THE DECATUR, IL PLANT. MY SAFETY AND THE SAFETY OF MY FAMILY IS AT STAKE. IF ONE PLANT'S QUALITY CONTROL WAS NONEXISTANT, WHO'S TO SAY ANOTHER PLANT'S LACK OF INTEGRITY ISN'T AS GREAT? PLEASE HELP ME AND THE MILLIONS OF OTHERS WHO HAVE PURCHASED TIRES FOR THEIR VEHICLES UNKNOWING OF THE HIDDEN DEFECTS THAT MAY BE FACING THEM.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 25, 2000KY

TRAVELING AT 70 MPH ON I-64 IN THE LEFT HAND LANE ON JULY 2, 1998 AROUND 5:00PM WHEN I HEARD A THUD. IMMEDIATELY PULLED INTO THE EMERGENCY LANE WITH SOME DIFFICULTY. UPON REACHING THE EMERGENCY LANE, DISCOVERED THAT THE RIGHT REAR TIRE HAD DISINTERGRATED DOWN TO THE RIM.THE RSWITCHED LANES AND PPULLED OFF ROADNOISE .( DOT NUMBER: UNKNOWN TIRE SIZE: P255/R7016 )

Tires
Filed Aug 25, 2000TX

WAS ON THE HIGHWAY GOING TO FAMILIES FOR CHRISTMAS.....ALL OF A SUDDEN HAD A FLAT TIRE. HAD TO FIX ON SIDE OF ROAD. WENT TO HAVE IT FIXED WHEN WE GOT BACK HOME, COULDN'T FIX IT. THE TIRE PEOPLE COULDN'T EXPLAIN WHY IT WENT FLAT BUT THE TIRE WAS ALSO RUINED.( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires › Tread/BeltCrash2 injured
Filed Aug 25, 2000FL

VEHICLE TRAVELING NORTH ON I-75 IN THE LEFT LANE, NORTH OF TAMPA, FL, THE RIGHT REAR TIRE SUFFERED TREAD LOSS, THE ENTIRE TREAD OF THE TIRE CAME OFF. CAR WENT OUT OF CONTROL, SPUN 180, WENT INTO AND ACROSS MEDIAN, STRUCK EDGE OF SOUTHBOUND LANE, FLIPPED ONCE, STRIKING ANOTHER VEHICLE IN SOUTHBOUND LANE, TRAVELED 62 FEET ON WEST SHOULDER OF I 75, TRAVELED OVER A CEMENT WALL, CRASHED INTO CEMENT CULVERT. DRIVER AND PASSENGER INJURED, DRIVER OF OTHER VEHICLE INJURED. HAVE POLICE REPORT AND PHOTOS CLEARLY SHOWING TIRE MISSING THE TREAD.( DOT NUMBER: TIRE SIZE: P225/70R15 )

Tires
Filed Aug 25, 2000CA

REPLACED TIRES BUT I HAVE A SPARE THAT FIRESTONE REFUSES TO CHANGE( DOT NUMBER: VW TIRE SIZE: P236/75R15 )

Latches/Locks/Linkages › Doors › Latch
Filed Aug 24, 2000SC

BOTH REAR DOORS WON'T OPEN. THEY WILL ONLY OPEN FROM THE OUTSIDE. CONSUMER FEELS THIS IS UNSAFE BECAUSE IN AN ACCIDENT REAR PASSENGERS WOULDN'T BE ABLE TO GET OUT.*AK

Tires › Tread/Belt
Filed Aug 24, 2000CA

PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND THERE WAS A POPPYING NOISE. ALSO, HEARD TREAD SLAPPING AGAINST VEHICLE. DRIVER'S SIDE REAR TIRE TREAD HAD SEPARATED. CONSUMER HAD TIRE REPLACED. TIRES WERE FIRESTONE #AT, P23575R15. TIRE WAS REPLACED AT THIS TIME, AND WAS FROM THE DECATUR, ILLINOIS PLANT. TIRE WAS EXPERIENCING LOSS OF AIR PRESSURE.*AK

TiresCrash3 injured
Filed Aug 24, 2000FL

DRIVER SOUTHBOUND ON I-75. LEFT REAR TIRE DETREADED, VEHICLE VEERED TO RIGHT AND ROLLED THREE TIMES ACROSS SOUTHBOUND LANES LANDING ON PASSENGER SIDE ON WEST SHOULDER. TWO BACK SEAT PASSENGERS EJECTED.( DOT NUMBER: VDHLIPM136 TIRE SIZE: P235/75R15 )

TiresCrash
Filed Aug 24, 2000FL

DRIVER EASTBOUND ON S.R. 202, LEFT REAR TIRE DETREADS, VEHICLE VEERED TO LEFT INTO MEDIAN, ROLLED FOUR TIMES, LANDING ON WHEELS IN MEDIAN. BOTH AIR BAGS DEPLOYED.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 24, 2000FL

FIRST BLOWOUT LISTED TOOK OUT GAS TANK FILL ASSEMBLY WITH TREAD, SECOND BLOWOUT IN DECEMBER( DOT NUMBER: TIRE SIZE: 15 INCH )

TiresCrash1 injured
Filed Aug 24, 2000TX

TRAVEL DOWN HIGHWAY 287 IN TEXAS, TREAD CAME OF VEHICLE CAUSING ME TO LOSE CONTROL, I ROLLED THE VEHICLE 1 1/2 TIMES. MINOR BRUSES TO THE HEAD, LT ARM AND LEFT LEG.( DOT NUMBER: TIRE SIZE: P235/15/75 )

Tires
Filed Aug 24, 2000CA

BFORE WE MOVED FROM ILLINOIS IN JUNE, WE HAD THE VEHICLE INSPECTED. THE TIRES WERE "PERFECTLY NORMAL." WITHIN THREE MONTHS, THE TREAD IS NOW SPLITTING FROM THE BASE OF TIRE TO THE POINT WHERE STEEL BELTS ARE VISIBLE. 2 DIFFERENT FIRESTONE DEALERS CONFIRMEND THAT THE HEAT HAS CAUSED THIS TO OCCUR, "EXACTLY LIKE THE 15 INCH MODELS, BUT ONLY THE 15 INCH ARE COVERED. I'D BUY NEW TIRES OR BE VERY CAREFUL." THESE TIRES WERE FUNTIONING NORMALLY UNTIL THEY WERE EXPOSED TO EXTREME HEAT CONDITIONS. I'M NOT IN A POSITION TO PURCHASE NEW TIRES AND, I DON'T BELIEVE IT'S FAIR TO PUT MY FAMILY IN SERIOUS JEPORDY BECAUSE THESE TIRES WERE NOT PRODUCED TO WITHSTAND ALL ELEMENTS THAT THEY MIGHT ENCOUNTER. I HOPE AND PRAY SOMEONE RESPONDS TO THIS. THANK YOU VERY MUCH FOR YOUR TIME.( DOT NUMBER: TIRE SIZE: P255/70 R1 )

Tires
Filed Aug 24, 2000CA

THE TIRE SEPERATED ON THE FREEWAY AT APPROX.65MPH. THE HIGHWAY PATROL DID STOP AND TALK TO US. WHEN THE TIRE SEPERATED IT DID DAMAGE TO THE RIGHT FRONT FENDER AND UNDER CARRIAGE OF FRONT BUMPER. I REPLACED THE 2 FRONT TIRES THAT DAY AS THE OTHER TIRE WAS QUESTIONABLE. I REPLACE LIKE FOR LIKE ON THE TIRES NOT KNOWING OF ANY PROBLEMS WITH SAID TIRES. THIS YEAR I AGAIN HAD A PROBLEM AND REPLACED 2 MORE FIRESTONES THIS TIME I BOUGHT REMINGTON TIRES. 3 DAYS LATER A RECALL OF THE FIRESTONE TIRES WAS ANNOUNCED. I HAVE TALKED TO MAGIC FORD AND THEY FEEL IT IS NOT THEIR PROBLEM. I HAVE TALKED TO FIRESTONE AND BECAUSE I DID NOT KEEP THE FIRST 2 TIRES WITH SEPARATION THEY SAY THAT IS NOT THEIR PROBLEM. HAD I KNOWN A RECALL WOULD HAPPEN I WOULD HAVE KEPT THE BAD TIRES. I DID TAKE PICTURES OF THE TIRES AND DAMAGE TO CAR BUT FIRESTONE DIDN'T SEEM TO CARE. I AM NOW OUT OF POCKET FOR 5 FIRESTONE TIRES AND FRONT END DAMAGE ON MY CAR. DO I HAVE ANY RECOURSE?( DOT NUMBER: TIRE SIZE: P235-75R15 )

Tires3 killed
Filed Aug 24, 2000TN

FIRESTONE ATX TIRES EXPERIENCED A BLOWOUT CAUSING 3 DEATHS. (ATTORNEY FOR CLIENT) *SLC

Tires
Filed Aug 23, 2000CA

ON THE FIRST INCIDENT ONE OF THE TIRES WAS IN PRETTY BAD SHAPE AND READY TO EXPLODE, IT CAUSED MY CAR TO BE MISALIGNED. DURING THE ALIGNMENT THEY DISCOVERED THE DEFECT AND REPLACE THE TIRE FOR THE SAME TYPE. ON THE SECOND INCIDENT THE TIRE PEELED-OFF WHILE I WAS DRIVING ON THE FREEWAY AT 65MPH. I WAS LUCKY TO BEING ABLE TO CONTROL THE CAR AND PULL TO THE SIDE, BUT IT WAS VERY SCARY AND I ALMOST CRASHED. AT THAT TIME I WAS DRIVING WITH MY WIFE (PREGNANT 6 MONTHS) AND MY 3 YEAR OLD SON. THE TIRE PROBLEM CAUSED A LOT OF DAMAGE TO THE CAR AND PART OF IT WAS COVERED BY THE INSURANCE. PLEASE HELP ME GET A REFUND FROM THESE PROBLEMS AS NOW FIRESTONE HAS ACCEPTED RESPONSIBILITY IN THIS QUALITY ISSUE. THANKS. FRANCISCO BUITRON.( DOT NUMBER: TIRE SIZE: P235/75R15 )

TiresCrash3 injured
Filed Aug 23, 2000FL

SIDEWALL PUNCTURE TO LEFT REAR TIRE. DRIVER LOST CONTROL, RIGHT REAR TIRE DEBEADED, VEHICLE ROLLED THREE TIMES AND LANDED ON PASSENGER SIDE AGAINST INTERSTATE GUARDRAIL.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 23, 2000CA

THE TIRE IN QUESTION SHED A LARGE LUMP OF TREAD WHILE DRIVING AT SPEED ON THE INTERSTATE OVER MEMORIAL WEEKEND 1999. THE FORD EXPLORER WAS CARRYING TWO CHILDREN (ONE YEAR AND SEVEN YEARS OLD) AND THE TWO MONTH PREGNANT DRIVER (AGED 32). A LOUD 'THUMP' WAS HEARD FROM THE REAR, FOLLOWED BY A SCRAPING SOUND (PRESUMABLY AS THE TREAD CAUGHT AROUND THE WHEEL ARCH). THE TIRE SHOWS SIGNS OF THE SHED TREAD HAVING RUBBED AGAINST THE REST OF THE TIRE AS IT CONTINUED TO REVOLVE WITH THE TREAD CAUGHT IN THE WHEEL ARCH. THE FOLLOWING WEEK FIRESTONE WAS CONTACTED AND EXPRESSED NO CONCERN WHATSOEVER, SAYING THAT THE TIRE HAD PROBABLY HIT SOMETHING IN THE ROAD OR BEEN PREVIOUSLY CURBED, CAUSING THE TREAD SHED. THE TIRE, AND OTHERS ON THE VEHICLE, WERE REPLACED (WITH THE LATEST VERSION OF THE SAME TIRE TYPE), AT THE DRIVER'S EXPENSE. I WAS MOST CONCERNED WHEN I NOW LEARN OF A RECALL ON ALL SUCH TIRES AND CONTACTED FIRESTONE ON THE FREEPHONE NUMBER. I WAS NOT SATISFIED WITH THE 'STANDARD' REPLACEMENT ANSWER, AS I STILL HAD THIS TIRE IN MY POSSESSION. I WAS GIVEN VARIOUS OTHER NUMBER TO CALL WITHIN THE COMPANY, BUT RECEIVED NOTHING MORE THAN THE STANDARD "TAKE IT TO THE DEALER FOR REPLACEMENT" ANSWER. I FEEL THAT FIRESTONE SHOULD AT VERY LEAST HAVE VOLUNTEERED TO RECOVER THE TIRE AND ANALYZE THIS EXAMPLE FOR THEIR RECORDS. I THEREFORE CONTACTED NHTSA FOR THEIR ADVICE AND HAVE BEEN SENT A LABEL FOR RETURN OF THE TIRE. THIS TIRE DID NOT ACTUALLY BURST IN THIS INCIDENT, BUT FROM THE CONDITION IT WA

Tires
Filed Aug 23, 2000TX

TREAD CAME OFF WHILE DRIVING. THE TIRE DAMAGED THE REAR QUARTER PANEL OF THE SUV AND BROKE THE PASSENGER SIDE REAR TAILLIGHT. NO ACCIDENT WAS CAUSED AS A RESULT OF THE TIRE DECOMPOSITION.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 23, 2000AL

TREAD SEPARATED FROM TIRE DURING NORMAL USE ON INTERSTATE, CAUSING VEHICLE TO SWERVE AND BECOME DIFFICULT TO CONTROL. AS THE TREAD WAS SEPARATING, IT FLAPPED AGAINST THE REAR FENDERWELL AND CAUSED DAMAGED TO THE BUMPER, TRIM AND REAR FENDER.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 22, 2000PA

WHILE DRIVING ABOUT 50 MPH RIGHT REAR TIRE SUFFERED A BLOWOUT. CONSUMER KEPT CONTROL OF VEHICLE WHILE NOT STEPPING ON THE BRAKES. THEN, FOUND OUT OF A TREAD SEPARATION. FIRESTONE, WILDERNESS HT, 225/70R15. *AK

Tires
Filed Aug 22, 2000WA

WHILE DRIVING 60 MPH LEFT FRONT TIRE WAS FLAT. THEN, CONSUMER TOOK TIRE FOR REPAIRS, BUT FOUND OUT THAT TIRE HAD CRACKS ON EACH SIDE WHICH HAD TO BE REPLACED. FIRESTONE, WILDERNESS, 255/70R16. *AK

Tires › Tread/Belt
Filed Aug 22, 2000SC

CONSUMER'S SON WAS DRIVING DOWN ROAD AND DRIVER THOUGHT THAT HE HAD A BLOWOUT, BUT DISCOVERED THAT TREAD HAD PEELED OFF OF TIRE. SIZE OF TIRE WAS WILDERNESS P255/70 R 16.*AK FIRESTONE WILDERNESS AT P255/70/R16 *MW

Suspension
Filed Aug 22, 2000TX

WHILE WIFE WAS DRIVING FELT SOME VIBRATION AND STARTED TO SLOW DOWN, THEN AUTOMIBILE BEGAN TO SWAY- LATER, FOUND OUT FROM THE POLICE OFFICER THAT FIRESTONE TIRE THAT WAS ON AND TREAD HAD BEGAN TO PEEL OFF. *AK

Tires › Tread/Belt
Filed Aug 22, 2000NJ

CRACKING BY TREAD,UPPER SIDEWALL AND BY RIM. LOCAL FIRESTONE DEALER SAID THAT WAS WHAT WE'RE LOOKING FOR. SAID I HAD TO WAIT ABOUT 2 MO. FOR BRIDGESTONE REPLACEMENTS. BOUGHT GOODYEARS AND THREW OUT THE FIRESTONES. I DO HAVE SOME PHOTOS OF THE TIRES.( DOT NUMBER: VNCU1PL285 TIRE SIZE: P255/70R16 )

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Ford Explorer → · Every Explorer year → · How the figures are calculated →